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Kotter’s 8 Step ChangeModel

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Eight Step Change Model

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Slide 3

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 1

CREATE URGENC

Helping others see the need for change &

the importance of acting quickly 

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Slide 4

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 2

!U"LD A GU"D"NG TEAM

Ensuring there is a powerful group, with the appropriate leadership skills, credibility &

authority to guide the change process

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Slide 5

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 3

CREATE A #"S"ON $OR CHANGE

Creating a picture of the future & how it

will be different from the past

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Slide 6

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 4

COMMUN"CATE THE CHANGE #"S"ON

Ensuring everyone understands

& accepts the vision

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Slide 7

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 5

REMO#E O!STACLES

Removing the barriers to making change successful 

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Slide 8

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 6

CREATE %SHORT TERM &"NS’

Create clear, visible success stories early in the process

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Slide 9

KOTTER’S MODEL -THE 8 STAGE PROCESS

STEP 7

CONSOL"DATE GA"NS '

PRODUCE MORE CHANGE ( DON’T LET UP

Recognise more change opportunities following the

‘quick wins to take full advantage of the momentum for change

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