Konecranes TRUCONNECT Remote Service

TRUCONNECT® REMOTE SERVICE

REMOTE SERVICE REMOTE MONITORING REMOTE SUPPORT DATA SECURITY CUSTOMER PORTAL CONTACT

TRUCONNECT REMOTE SERVICETRUCONNECT is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity. It is an important building block in delivering Lifecycle Care in Real Time.

TRUCONNECT REMOTE MONITORINGTRUCONNECT Remote Monitoring uses sensors to collect data, such as running time, motor starts, work cycles and emergency stops, providing visibility to crane usage. It also provides brake and inverter monitoring. The data is transmitted to the Remote Data Center, where it is compiled and made available on the yourKONECRANES.com online customer portal.

AVAILABLE DATA


AVAILABLE DATATRUCONNECT data available on yourKONECRANES.com includes:• Safety-related issues, such as over-

temperatures, attempted overloads and emergency stops

• Operating statistics, such as work cycles and running hours

• Estimates of remaining Design Working Period (DWP) of selected components, such as the hoist and hoist brake

SAFETY ALERTS


SAFETY ALERTSSafety alerts are delivered automatically by email or text message to notify designated contact personnel of

selected safety risk events.  

FOR YOUR ENTIRE FLEET


FOR YOUR ENTIRE FLEETTRUCONNECT Remote Monitoring is currently available for Konecranes CXT® cranes for industrial applications, and for SMARTON® cranes and other engineered cranes for heavy applications. Remote connection availability is included with new Konecranes equipment but can also be installed as a retrofit to existing industrial cranes.


TRUCONNECT REMOTE SUPPORTTRUCONNECT Remote Support provides 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned downtime. In controlled circumstances, two-way communication with the machines and their operators can be established in order to expedite corrective action. Remote Support is ideally suited for extremely remote locations.

GET ACCESS TO CRANE EXPERTS


GET ACCESS TO CRANE EXPERTSKonecranes experts are available by phone or email to respond to problems and begin troubleshooting at time of contact. Remote Support staff can diagnose issues and identify appropriate corrective action, including the need for on-site maintenance or spare parts.

WHERE AVAILABLE


WHERE AVAILABLETRUCONNECT Remote Support is currently available for rubber tired gantry cranes and various engineered industrial cranes in selected regions.


DATA SECURITY• Data is stored in a highly secured

location outside of Konecranes premises

• The condition of the remote connections is monitored by Konecranes for the highest availability

• Access to remote connections is strictly controlled and granted only to authorized personnel


CUSTOMER PORTALRemote Monitoring usage data can be viewed by fleet or a single piece of equipment. A summary view allows you to easily filter by date. Easy-to-read graphs show running hours, hoist motor starts, hoist overloads, emergency stops and over-temperatures. You can also see an estimation of remaining service life, or design working period (DWP).


Contact Konecranes to learn more about TRUCONNECT Remote Service.

FOLLOW US

Konecranes is a world-leading group of Lifting Businesses™ offering lifting equipment and services that improve productivity in a wide variety of industries. The company is listed on Nasdaq Helsinki Ltd (symbol: KCR1V).

With approximately 12,000 employees at 600 locations in nearly 50 countries we have the resources, technology and determination to deliver on the promise of Lifting Businesses™.

© 2016 Konecranes. All rights reserved. ‘Konecranes’, ‘Lifting

Businesses’, , TRUCONNECT, CXT, are either registered trademarks or trademarks of Konecranes Global Corporation.

TWITTERLINKEDIN YOUTUBE

VISIT KONECRANES.COM


Konecranes TRUCONNECT Remote Service

Services

Transcript of Konecranes TRUCONNECT Remote Service