Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively...
-
Upload
devyn-longmire -
Category
Documents
-
view
217 -
download
2
Transcript of Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively...
![Page 1: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/1.jpg)
Komunikasi dalam Pendidikan
![Page 2: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/2.jpg)
For your reflection!
The key to success is your ability to effectively communicate
In the information age, we need more than good ideas to get ahead. Just as important is the ability to quickly and persuasively communicate those ideas clearly, concisely with self-confidence
Skills needed related to communication in job advertisement:Proficient in both written and spoken EnglishGood in PR and communication skills
![Page 3: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/3.jpg)
Social psychologists estimation – There is usually a 40 – 60% loss of meaning in the transmission of messages from sender to receiver
People in organizations typically spend over 75% of their time in an interpersonal situation
Effective communication is an essential component of organizational success
![Page 4: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/4.jpg)
Good interpersonal skills, diplomacy, sense of negotiation and authority over personnel
Conversant in English, BM and Mandarin
National Communication Association (NCA)Research and instruction in the discipline focus on the study of how messages in various media are produced, used, and interpreted within and across different contexts, channels, and cultures.
![Page 5: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/5.jpg)
Definitions
Communication is the process of people sharing thoughts, ideas and feelings with each other in commonly understandable way (Hamilton)
Communication is much more than just the exchange of words: All behavior convey some message and is, therefore, a form of communication (Johnson)
One-way communication:
Communication in which information is always transferred in only one preassigned direction
![Page 6: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/6.jpg)
Effective communication Effective communication exists between two
persons when the receiver interprets the sender’s message in the same way the sender intended it
![Page 7: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/7.jpg)
Communication Model
Model S-M-C-R Source (sumber) Mesej (message) Channel/medium (saluran) Receiver (penerima)
![Page 8: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/8.jpg)
Five Theoretical Approaches toOrganizational Communication
Mechanistic approach
Organizations are machines Human resource approach
Organizations are made up of creative individuals General system approach
Organization is an organic system
![Page 9: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/9.jpg)
Political approach
Organization is the site of struggle Cultural approach
Organization is a culture onto itself
![Page 10: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/10.jpg)
Teori Organisasi dan Komunikasi
Teori Klasik
Komunikasi diwujudkan untuk memudahkan arahan dan kawalan dalam organisasi melalui saluran menegak (vertical) dan formal
Komunikasi bersifat sehala, atas ke bawah dan berkaitan dengan tugas (task related)
Messages move up the hierarchy through a series of whispers, but down the hierarchy through a series of loudspeakers
![Page 11: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/11.jpg)
Teori Sistem Sosial Komunikasi didesak oleh Kajian Hawthorne Communication can be be defined as the exchange
of meaning ‘exchange of meaning’ dalam konteks ini
mengambil kira aspek sosio-psikologi penerima dan penghantar
The meaning of the words are not in the words; they are in us
![Page 12: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/12.jpg)
Teori Sistem Terbuka Komunikasi merupakan pertukaran mesej dan
makna (meaning) antara sesebuah organisasi dan persekitarannya, dan juga antara rangkaian subsistem yang saling bergantung
![Page 13: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/13.jpg)
Sifat-sifat komunikasi Menegak
Maklumat yang disiarkan dari atas ke bawah lebih merupakan surat-surat perkeliling, panduan program, polisi kementerian, panduan untuk pentadbiran dan sebagainya
Maklumat dari bawah ke atas pula merupakan laporan, maklumat penyeliaan, permohonan untuk mendapatkan sumber pendidikan dan sebagainya
![Page 14: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/14.jpg)
Sifat-sifat Komunikasi Mendatar
Komunikasi akan kurang terdedah kepada perubahan apabila berlaku dalam kumpulan sama jenis (homogeneous)
Tiga jenis perubahan yang sering berlaku:
Levelling
Sharpening
Assimilation
![Page 15: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/15.jpg)
Communication Styles
SensorsPragmaticDirectTend to command
FeelerSensitive to other’s needsMore concern with the process of interaction rather than the content of itRely on personality rather than data
![Page 16: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/16.jpg)
Thinkers
Make decisions after considering all the alternatives
Overly cautious and conservative Intuitor
Imaginative and sometimes hard to understand
Never close to issue, leave things unsolved
Too abstract
![Page 17: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/17.jpg)
Different CommunicatingStyles Between Men and Women
Men talk about things (business, food and sports)
Women talk about people rather than things Men convey facts ant not details
Women convey feelings and details Men compete
Women cooperate
![Page 18: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/18.jpg)
Obstacles to Communication
Selective listening Frame of reference Source of credibility Semantics Value judgment Technical jargon
![Page 19: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/19.jpg)
Time pressures Communication overload Organization size Officialese Age/experience differential Fear of asking something that might sound foolish Not wanting to admit not knowing something
![Page 20: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/20.jpg)
Hyperactive mind Grapevine
Every organization has an informal communications network, or "grapevine," that operates in addition to the official channels
![Page 21: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/21.jpg)
Communication skills
Listening skills Ability to get the message across Emotional management in the communication process Assertive communication Aware of communication barriers Judge the content and not the messenger Paraphrase when necessary Respond in an interested way Own up: Use “I” and not “They”
![Page 22: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/22.jpg)
Example of Paraphrasing
Student: I don't like this school as much as my old one. People are not very nice."
Counselor: You are unhappy at this school?
Student: Yeah. I haven't made any good friends. No one includes me.
Counselor: You feel left out here?
Student: Yeah. I wish I knew more people.
![Page 23: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/23.jpg)
Kemahiran mendengar
Training yourself to listen more effectively could potentially be the most important skill you acquire in building a successful career for yourself.
Berhenti bercakap Biar orang yang bercakap berasa selesa Tunjukkan yang kita mahu mendengar Elakkan gangguan Mendengar dengan empathy
![Page 24: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/24.jpg)
Sabar/kawal perasaan
Listen to whatever is being said without getting too emotional or losing your temper
Bertanya
![Page 25: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/25.jpg)
Non-verbal Communication
Research suggests that nonverbal communication is more important in understanding human behavior than words alone--the nonverbal "channels" seem to be more powerful than what people say.
We lift eyebrow for disbelief. We rub our noses for puzzlement … (Julius Fast)
Non-verbal communication includes:Facial expressions (mimik muka)Tones of voice (tona suara)
![Page 26: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/26.jpg)
Gestures (pergerakan badan) Eye contact Spatial arrangements (susunan ruang) Patterns of touch/tactile (corak sentuhan) Cultural differences (perbezaan budaya)
![Page 27: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/27.jpg)
Most of us spending 75% or our waking hours communicating our knowledge, thoughts, and ideas to others. However, most of us fail to realize that a great deal of our communication is of a non-verbal form as opposed to the oral and written forms.
![Page 28: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/28.jpg)
The Roles of Non-Verbal Communicaiton
Repetition Contradiction Substitution Complementing Accenting
![Page 29: Komunikasi dalam Pendidikan. For your reflection! The key to success is your ability to effectively communicate In the information age, we need more.](https://reader033.fdocuments.net/reader033/viewer/2022060106/551c37ca550346ea388b47ca/html5/thumbnails/29.jpg)
For Your Thoughts!
If you want to be happy, count the things that you have but money can’t buy!