Kofax TotalAgility 7.0 Making the First Mile of Business ... of 9 BPM ERP ECM CRM Making the First...

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Kofax TotalAgility 7.0 Making the First Mile of Business Smarter

Transcript of Kofax TotalAgility 7.0 Making the First Mile of Business ... of 9 BPM ERP ECM CRM Making the First...

Page 1: Kofax TotalAgility 7.0 Making the First Mile of Business ... of 9 BPM ERP ECM CRM Making the First Mile of Business Smarter Kofax TotalAgility™ 7.0 is the world’s first unified

Kofax TotalAgility™ 7.0 Making the First Mile™ of Business Smarter

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Table of Contents

Making the First Mile of Business Smarter 3

The Value Proposition 4

Kofax TotalAgility™ 7.0 Components 5

Smart Mobile Applications 6

Smart Process Applications in Industry 7

For More Information 8

Contact Kofax 9

CONTACT KOFAX

AMERICAS

Kofax, Inc. 15211 Laguna Canyon Road Irvine, CA 92618-3146

+1 949 783 1333 [email protected]

EUROPE

Kofax UK Ltd. 1 Cedarwood Chineham Business Park Basingstoke, Hampshire RG24 8WD

+ 44 (0) 870 777 3767 [email protected]

ASIA

Kofax Singapore Pte. Ltd. 9 Raffles Place #53-01 Republic Plaza I Singapore 048619

+61 (0)2 8916 [email protected]

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BPM

ERP ECM

CRM

Making the First Mile of Business Smarter

Kofax TotalAgility™ 7.0 is the world’s first unified smart process application development and deployment platform. Applications that help organizations effectively process real-time,

information-intensive customer interactions.

Systems of EngagementGenerate real time, information intensive

communications from customers

Systems of RecordSystems of record are enterprise applications

designed for internal purposes

Kofax TotalAgility 7.0Optimize Customer

Experience and Reduce Operating Costs

Customers are utilizing various systems of engagement to interact with the organizations - including web, social, fax, paper, xml, etc.

Information makes its way to the systems of record that run the business, in the most efficient and reliable way possible.

TotalAgility™ 7.0 is an essential link between the system of engagament and the system of record which increases customer responsiveness, resulting in:

Better ServicesCompetitive Advantage

Business Growth

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The Value Proposition

Kofax TotalAgility™ 7.0 is a unified platform for the development and deployment of smart process applications that are uniquely suited to solving the First Mile challenges of business.

A single platform for smart process applications:

Combining capture, process, management, analytics and mobile capabilities. Smart process applications are a new category of software designed to support business activities that are people-intensive, loosly structured and subject to frequent change. They dramatically simplify and transform real-time, information-intensive interactions with your customers.

Effectively processing real-time, information-rich customer interactions:• Optimizingcustomerexperience• Increasescustomerresponsiveness• Improvesservicelevels• Reducesoperatingcosts

Kofax enables organizations to design and deploy smart process applications in a timely and cost-effective manner—resulting in competitive advantage and

unmatched business benefits—all while minimizing the need to modify existing enterprise applications.

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Kofax TotalAgility™ 7.0 Components

TotalAgility’s functionality around capture, process, mobile and analytics

Smart Process Applications

ProcessManagement

Services

System Management

Predictable and Dynamic Workflows

Mobility Services

Image Capture and EnhancementForms Input

Trailing DocumentsCollaboration Alerts

Exception Resolution

Capture Services

Scanners & MFPsMobile Devices

Web PortalsFaxes/Emails

Electronic FilesXML / EDI

Data streams

Transformation Services

Image EnhancementClassification and

SeparationContent Extraction

Extraction LearningData ValidationStructured and Unstructured

Awareness & Collaboration

Services Process MonitoringProcess Optimization

Email IntegrationIM/SMS Integration

Analytics & BI ServicesNear Real Time

AnalyticsAnalytics of

External Data Sources

(e.g. ERP, ECM, CRM)

Data Integration

ServicesConnectors to 3rd Party Apps

(ECM, ERP, LOB, etc.)

Web Services Interface

Design Studio• Design• Simulation• Deployment

Administration• Installation• Operation• Monitoring• Maintenance

MS SQL Database• Documents• Data

Customer Onboarding

Morgage Automation

AP AutomationMailroom

Automation

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Smart Mobile Applications

Smart mobile apps are natural entry points for Smart Process Applications. Smart mobile apps extend the processes, forms, rules in and powers all the way to the customer’s hands.

IT and Telecom

Infrastructure

ERP/CRM/LOB

ECM and Record

Management

Databases and Archives

Claims Processing

Underwriting (New Business)

Patient Onboarding

Mailroom Automation

AP Automation

Mortgage Automation

Customer Onboarding

Smart Process Applications

Mobile Onboarding

Mobile Pre-Registration

Mobile Capture

Mobile Quote

Mobile Mortgage

Smart Mobile Applications

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Smart Process Applications in Industry

Smart process applications include customer onboarding, new account openings, loan applications, claims submissions, and processes requiring trailing documents across various industries

Financial Services• Customer onboarding • Account openings• Investment account transfers• Mortgage and loan applications• Processes requiring trailing

documents

Insurance• Customer onboarding • Account openings• New policy quotes• Claim submissions• Processes requiring trailing

documents

SmartprocessapplicationsarealsohighlyvaluableforbusinessprocessesinotherindustriesincludingBPOs,energy, utilities and telecom, as well as supply chain processes, including AP, manufacturing, transportation and Logistics, wholesale and retail.

Healthcare• New patient onboarding• Claim submissions• Explanation of benefits• Processes requiring trailing

documents

Government• Citizen benefit enrollments• Claim submissions• License and permit applications

and renewals• Trailing documents