Kodak capture pro

Document Management Solutions | Secure Destruction Services | Data Protection Services

September 2013 – Kodak Global Directions Conference, Washington, D.C.

A case study in how Recall provides value to clients using Kodak’s Imaging Solutions

Kodak Document Imaging at Recall Corporation

©2013 Recall Corporation. Proprietary & Confidential

Overview

1 Brief Introduction to Recall Corporation, Recall Digital Solutions

2 Supporting 100%-Customized Digital Solutions

3 Adopting and Using Kodak Software & Document Scanners

4 Roadmap and Vision for Newer Kodak Software

5 Q&A


Welcome to Recall!

Recall is the world’s leading provider of data security and

document management solutions for businesses large and small.

• Serving more than 20,000 customers across North America

• More than 80,000 customers worldwide

• More than 300 locations in 23 countries on 5 continents

• Global headquarters in Norcross, Georgia

• Parent company is Brambles, with more than $4.5 billion in revenue

• Offering world-class industry-certified services, including:

• Digital Process Outsourcing

• Document Management Solutions

• Secure Destruction Services

• Data Protection Services


Deliver Reliable Protection by:

Enhance Productivity by:

Serve as a True Business Partner by:

Establishing and implementing stringent security measures to protect your information every step of the way

Securely managing your information when in Recall’s control

Ensuring compliance with specific industry regulations

Incorporating advanced technologies to respond to your needs quickly and accurately

Employing best practices to improve what we do and to support what you do

Providing innovative strategic and profitable means of managing your information

Listening and understanding your needs so we can deliver peace of mind and confidence

Becoming a trusted, reliable resource who follows through consistently on the promises we make

Providing industry-leading security perspective, efficiency and service excellence that earns the respect of our current – and future – customers

You Can Count on Recall to…


Data Services • Ingestion of “Born

Digital” Documents • Data Capture & Validation • Classification / Coding

Finalization • Upload to Hosted ECM

for Workflow (ReView) • Other secure digital

distribution

Transportation Preparation Imaging

Comprehensive Digital Solution Offering


Recall Services Footprint

US Canada Mexico Brazil

DMS-P

RDS

SDS

DPS

Belgium Denmark Finland France Germany Norway Spain Sweden Switzer-

land UK

DMS-P

RDS

SDS

DPS

China Hong

Kong India Malaysia Singapore Taiwan Thailand

DMS-P

RDS

SDS

DPS

Australia New

Zealand

DMS-P

RDS

SDS

DPS

Americas

Europe Asia

ANZ

DMS-P Document Management Solutions – Physical RDS Recall Digital Services SDS Secure Destruction Services DPS Data Protection Services


Finance Departments (AP / AR)

Human Resources

Case Management

Any Document Intensive Process !

Where Recall Digital Solutions Can Help


Overview





5 Q&A


“OK, it’s sold – now the easy part, right?”

• Project Management & Implementations

• Fluctuating Workloads / SLA’s across multiple functions & global locations

• Managing Quality

• Leveraging Technology

• Testing Security Measures

• And, of course…

• Supporting Sales Efforts

• Ensuring Profitability

• Providing Excellent Client Support

Everyday Challenges


The Answer: Having the Right People (in the right roles)

Pre-Sales & Implementations

Conversion Center Operations

Centralized Data Capture & Technical

Operations

- Responsible for implementations, scope development and work instructions

- Ensure established processes run efficiently and meet expectations

- Manage change control process for established clients

- Manage all processing from digital images

- Ensure end-to-end security and integrity of physical and digital information

- Optimize use of technology (hardware, software and network for digital solutions)


Overview





5 Q&A


Where Kodak is Used at Recall

At Recall, Kodak Software & Scanners are relied upon for three functions: 1. Kodak Document Scanners are used in running the

business (used in departments where scanning is required)

2. Kodak Products and Services are sold to clients (Recall resells Kodak Software & Scanners across North America)

3. Kodak Software and Scanners are depended on to execute high-volume day-to-day operations across the globe

Kodak Scanners and Kodak CapturePro are the standard across Recall’s Digital Operations


Key Functionality Includes:

– Confidence in Duplicate & Multi-feed Detection

– Speed / Ease of Operation – especially handling of exceptions

– Broad Configuration Capabilities

– Reliability!!

• With responsibility for imaging at 76 facilities across North America, reliability and imaging quality is critical to operational success

Why Kodak for RDS? Answer: FUNCTIONALITY & VALUE

Production Scanners CapturePro

Kodak Scanners and Kodak CapturePro are the standard across Recall’s Digital Operations Clients use Recall for Quality & Value – Kodak Software and Scanners are Central to the Conversion Process and Enable Success

Key Functionality Includes:

– Intuitive User Interface, for both Operators and Administrators

– Great Quality Control Features (for both imaging & data capture)!

– Ease of Integration

– Robust Security Controls

– Cross-Product Compatibility

– Finally, Kodak’s On-Going Investment in Product Development & Support


Overview



3 Adopting and Using Kodak CapturePro


5 Q&A


What a Roadmap!

• Network Capture PRO 4.5

• KAMS (Kodak Asset Management Software)

• Info Activate

• Info Insight

Each of these has shown the ability to significantly improve Recall’s ability to offer value to our clients and are being evaluated by the North American RDS Data Capture / Data Integrity / Data Security team for full adoption

RDS is Currently Evaluating or Implementing the Following:


Overview



3 Adopting and Using Kodak CapturePro


5 Q&A

Kodak capture pro

Technology

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