Knowing is Half the Battle

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GEEKEND Spanish novelist Miguel de Cervantes said, "The man who is prepared has his battle half-fought." Friday, November 11, 2011

description

Slides from our Geekend2011 presentation about lessons we learned starting and running a business in the creative services industry.

Transcript of Knowing is Half the Battle

Page 1: Knowing is Half the Battle

GEEKEND!"#$$

Spanish novelist Miguel de Cervantes said,

"The man who is prepared has his battle half-fought."

Friday, November 11, 2011

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KNOWING IS HALFTHE BATTLE

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WHO ARE WE?

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WHO ARE WE?

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@BillSKenney

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WHO ARE WE?

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@BillSKenney

@ErikReagan+

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WHO ARE WE?

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@BillSKenney

@ErikReagan

@FocusLabLLC

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THE AGENDA

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THE AGENDA• Share key experiences from our business

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THE AGENDA• Share key experiences from our business

• Feel free to interrupt with a related question

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THE AGENDA• Share key experiences from our business

• Feel free to interrupt with a related question

• Get the conversation going

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TAKING THE LEAP

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Are you ready?

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TAKING THE LEAP

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TAKING THE LEAP• Be responsible, crunch the numbers

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TAKING THE LEAP• Be responsible, crunch the numbers

• In the end it’s not the numbers that matter

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TAKING THE LEAP• Be responsible, crunch the numbers

• In the end it’s not the numbers that matter

• Trust your gut

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UNDERSTANDING YOUR VALUE

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How much am I worth? Should I charge more?

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WHAT IS MY VALUE?

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WHAT IS MY VALUE?• Industry range can be confusing

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WHAT IS MY VALUE?• Industry range can be confusing

• Early on you will undercut yourself

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WHAT IS MY VALUE?• Industry range can be confusing

• Early on you will undercut yourself

• Don’t just take anything that equals money

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UNDERSTANDING VALUE

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

• What these tools don’t account for:

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

• What these tools don’t account for:- Years of experience

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

• What these tools don’t account for:- Years of experience

- Wealth of knowledge

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

• What these tools don’t account for:- Years of experience

- Wealth of knowledge

- Confidence in your skills

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UNDERSTANDING VALUE• Utilize tools to help determine your pricing

• What these tools don’t account for:- Years of experience

- Wealth of knowledge

- Confidence in your skills

- Demand

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Spanish novelist Miguel de Cervantes said, "The man who is prepared has his battle half-fought." 

Picasso was sitting in a Paris café when an admirer approached & asked if he would do a quick sketch on a paper napkin. Picasso

politely agreed, swi#ly executed the work, and handed back the napkin — but not before asking for a rather significant amount of money. The admirer was shocked: “How can you ask for so much?

It only took you a minute to draw this!”...

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Spanish novelist Miguel de Cervantes said, "The man who is prepared has his battle half-fought." “No”, Picasso replied, “It took me 40 years”

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THINK DIFFERENTLY

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THINK DIFFERENTLY

• Don’t resolve to only charge what someone will pay

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THINK DIFFERENTLY

• Don’t resolve to only charge what someone will pay

• Charge according to the value of the service

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THINK DIFFERENTLY

• Don’t resolve to only charge what someone will pay

• Charge according to the value of the service

• Try not to budge on your position

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CONTRACTSGet one.

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IT’S A MUST

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IT’S A MUST• Defining the roles of both parties

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IT’S A MUST• Defining the roles of both parties

• Protection for both parties

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IT’S A MUST• Defining the roles of both parties

• Protection for both parties

• Creating a professional guide to work within

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IT’S A MUST• Defining the roles of both parties

• Protection for both parties

• Creating a professional guide to work within

• Avoiding scope creep

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“BUT YOU SAID...”

Profit Margin

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“BUT YOU SAID...”

Profit Margin

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“BUT YOU SAID...”

Profit Margin

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“BUT YOU SAID...”

Profit Margin

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MANAGING EXPECTATIONS

& Clear Communication

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WORDS ARE KEY

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WORDS ARE KEY• Clear communication is essential

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WORDS ARE KEY• Clear communication is essential

• Over communicate when in doubt

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WORDS ARE KEY• Clear communication is essential

• Over communicate when in doubt

• If you say you’ll do it, do it

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WORDS ARE KEY• Clear communication is essential

• Over communicate when in doubt

• If you say you’ll do it, do it

• Learn from your communication mistakes

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SAYING “NO”

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DON’T BE A “YES” MAN

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DON’T BE A “YES” MAN

• In the beginning you will say “YES” a lot

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DON’T BE A “YES” MAN

• In the beginning you will say “YES” a lot

• A#er all - you need to make money, right?

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DON’T BE A “YES” MAN

• In the beginning you will say “YES” a lot

• A#er all - you need to make money, right?

• Not all projects are profitable in the end

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WHEN TO SAY “NO”

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WHEN TO SAY “NO”• If the project does not fit your business goals

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WHEN TO SAY “NO”• If the project does not fit your business goals

• If it is not beneficial to revenue / exposure / portfolio

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WHEN TO SAY “NO”• If the project does not fit your business goals

• If it is not beneficial to revenue / exposure / portfolio

• Client seems unorganized / unprofessional

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WHEN TO SAY “NO”• If the project does not fit your business goals

• If it is not beneficial to revenue / exposure / portfolio

• Client seems unorganized / unprofessional

• Goes against your business ethics

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Be intentional in the projects you accept.It is important to find the right fit for both parties.

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TIME TO GROWPace yourself.

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SLOW & STEADY

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SLOW & STEADY

• Be strategic & methodical

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SLOW & STEADY

• Be strategic & methodical

• Growth can damage your key areas:

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SLOW & STEADY

• Be strategic & methodical

• Growth can damage your key areas:- Quality of work

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SLOW & STEADY

• Be strategic & methodical

• Growth can damage your key areas:- Quality of work

- Communication

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SLOW & STEADY

• Be strategic & methodical

• Growth can damage your key areas:- Quality of work

- Communication

- Time management

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BUILDING YOUR TEAM

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BUILDING YOUR TEAM• Complementary skills are key

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BUILDING YOUR TEAM• Complementary skills are key

• You do not need another “you”

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BUILDING YOUR TEAM• Complementary skills are key

• You do not need another “you”

• Each member has a clear role and value

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SELF PRESERVATION

A#er all, you need to live.

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TAKE A BREATH

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TAKE A BREATH• Life is more than your business

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TAKE A BREATH• Life is more than your business

• Keeping your sanity and quality of work

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TAKE A BREATH• Life is more than your business

• Keeping your sanity and quality of work

• Recharging your batteries

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TAKE A BREATH• Life is more than your business

• Keeping your sanity and quality of work

• Recharging your batteries

• Returning with a clear and working brain

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DEFINE LIMITATIONS

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DEFINE LIMITATIONS• The office actually has working hours

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DEFINE LIMITATIONS• The office actually has working hours

• Hold yourself and your clients to them

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DEFINE LIMITATIONS• The office actually has working hours

• Hold yourself and your clients to them

• Turn around times on work / communication

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DEFINE LIMITATIONS• The office actually has working hours

• Hold yourself and your clients to them

• Turn around times on work / communication

• Creating a working contract

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THE RUNDOWN

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THE RUNDOWN• Trust in yourself to make the correct decisions

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THE RUNDOWN• Trust in yourself to make the correct decisions

• Understanding and growing your value

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THE RUNDOWN• Trust in yourself to make the correct decisions

• Understanding and growing your value

• Protecting interests with a solid contract

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THE RUNDOWN• Trust in yourself to make the correct decisions

• Understanding and growing your value

• Protecting interests with a solid contract

• Maintain clear communication

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THE RUNDOWN

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THE RUNDOWN• Learn to say “no”

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THE RUNDOWN• Learn to say “no”

• Grow at a manageable pace

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THE RUNDOWN• Learn to say “no”

• Grow at a manageable pace

• Build a powerful & complementary team

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THE RUNDOWN• Learn to say “no”

• Grow at a manageable pace

• Build a powerful & complementary team

• Maintain a balance between life and work

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ADDED THOUGHTS• Immerse yourself in relevant communities

• Share work & experiences with others

• Learn from the experiences of others

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We never stop learning

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GO FORTH& conquer!

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and follow us on twitter :) @ErikReagan @BillSKenney

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