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KMBS - KONICA BUSINESS SOLUTIONS OVERVIEW
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Transcript of KMBS - KONICA BUSINESS SOLUTIONS OVERVIEW
Konica Minolta , Inc.
Business Technologies Business
Industrial Business
Healthcare Business
Other Business Planetarium
71% of Revenue
16%
10%
2%
Global Profile
KONICA MINOLTA – GLOBAL BUSINESS
• Approx. 11 billion (USD) in total revenue
• 70 countries, 6 continents
• 20 top-ranked manufacturing facilities
• 41,500 employees• Industry-leading R&D • Rated Global
Fortune® 1000
KONICA MINOLTA – U.S.A
Corporate Organization• Konica Minolta Business Solutions U.S.A.• Over 110 direct sales locations• Over 350 dealer partners• $2.062 billion revenue FY2012• 7,380 employees
ENTERPRISE SERVICES STRATEGY
BUSINESS INTELLIGENCE SERVICES
MANAGED IT SERVICES
MANAGED PRNT SERVICES
SERVICES & SOLUTIONS
COMMERCIAL PRINT
MANAGEMENT
BUSINESS INTELLIGENCE SERVICES
• Enterprise Solutions Organization within Konica Minolta• Dedicated sales, marketing and support organization
providing Enterprise class solutions for KM customers• Subject matter experts; dedicated business practices• Responsible to drive:
- Information Technology Solutions- Enterprise Content Management- Managed Print Services
KONICA MINOLTA – EnvisionITThe EnvisionIT portfolio of solutions assists our customers in
“envisioning” how they can work smarter and more efficiently with integrated solutions designed and supported by Konica
Minolta.
Transactional Model
Source: Adapted from McKinsey Quarterly, 2009
THE ECM FRAMEWORK
• Routine work• Highly reliant
on formal rules, procedures and training
• Dependent on low-discretion workforce or on automation
Integration Model
• Systematic, repeatable work
• Highly reliant on formal processes, methodologiesor standards
• Dependent on tight integration across functional boundaries
Expert Model
• Judgment-oriented work
• Highly reliant on individual expertise and experience
• Dependent on star performers
Collaboration Model
• Improvisation work• Highly reliant
on deep expertise across multiple functions
• Dependent on fluid deployment of flexible teams
Konica Minolta's Optimized Print Services (OPS) combines consultancy, hardware and software implementation and operation in order to develop improvement on the basis of precise facts and figures, and guarantee cost reductions and trouble-free processes.
OPTIMIZED PRINT SERVICES
OPTIMIZED PRINT SERVICES
Fleet Assessment Managed IT
WorkflowAnalysis
Help DeskSupport
AutomaticRemote
Diagnosis
Automatic TechnicianDispatch
AutomaticSupplies
ReplenishmentBreak
Fix
FacilitiesOperation
ChangeManagement
Parts &Maintenance
Kits
Printers
MFP’s
FlexibleBilling
Optimization
• IT Strategy• Full System Management• 24/7 Monitoring• 24/7 Help Desk• 24/7 Onsite Support Response• Backup and Security
Managed IT Services
• Computer Upgrades and Migrations
• Network Design and Infrastructure
• Security Assessments• Virtualization• Application Development
IT Projects
• Cloud Servers
• Cloud Backup for Serversand Workstations
• Cloud Business Continuity
• Cloud Email, Anti-Spam, Email Archiving
Cloud Services
MANAGED IT SERVICES
We Provide Profession IT Services
• Market leader for outsourced IT services• Key Verticals including:
- Legal, Education - Architecture - Accounting- Service Industry - Healthcare - Insurance
• Over 3,000 customers
• Manage over 35,000 PCs and 8,000 Servers
• Over 750 Employees
ALL COVERED2007–09INC. 5000
ALL COVERED2004–10VAR 500
ALL COVERED2010TOP 40 MOST INNOVATIONS MSPS
ALL COVERED2009–12TOP 100 MSPS
ALL COVERED
WHO COUNTS ON KONICA MINOLTA
1. Enterprise Solutions Organization within Konica Minolta
2. Industry recognized ‘best of breed’ solutions
3. Dedicated business practices with deep subject matter expertise
BUSINESS INTELLIGENCE SERVICES
Enabling enterprise organization’s to utilize best of breed IT Solutions to work smarter and more efficiently.
BUSINESS INTELLIGENCE SERVICES