Kimmo Laitinen TQM riyadh

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Quality & schools Kimmo Laitinen, Principal Hollola Upper Secondary School و ودة ج ل ا مدارس ل ا

description

Keynote at Riyadh 10.1.2011

Transcript of Kimmo Laitinen TQM riyadh

Page 1: Kimmo Laitinen TQM riyadh

Quality & schools

Kim

mo

Laiti

nen,

Prin

cipa

lH

ollo

la U

pper

Sec

onda

ry S

choo

l

و الجودةالمدارس

Page 2: Kimmo Laitinen TQM riyadh

Better products

Quality in business

Shareholders value

Lower costs

More productivity

Environmental

frienly

Customers

satisfaction

More sold products

Process control

Better than competitors

األعمال مجال الجودةفيالتجارية

من أفضلالمنافسين

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Better learning

Quality in schools?

Payers value

Lower costs Less dropoutsEnvironmental

frienlyHappy

parents

Happy students

Process control

Better for allBetter than before

Happy teachers

في الجودةالمدارس

أفضل للجميع

ذي أفضلمنقبل

Start thinking from pupils

Page 4: Kimmo Laitinen TQM riyadh

Schools in Finland

•Small and scattered•Local municipalities make desicions•Strong independence•Good practises spread easily•All teachers are Masters of Science (5+ years in Univ.)

Age 6 – 12 Pre-school education + primary school pupils-level tools

•Self-evaluating by pupils (sad face - - - - x happy face)•Evaluating without hard ranking (need practising - - - x - can this skill)•Parents+teacher+pupil discussion (30 min/1-2 times/year)•School board (Principal, politician, parents, etc.) 1 – 3 meetings/year•Parents clubs (Extra funding for trips, parents to parents contacts)

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School level tools (12 – 19)•Teacher-pupil discussions•Career quidance•Student boards, clubs•Tutor students•Inquieries (students, parents, teachers) with open results•Benchmarking•Student care

Check

Plan

DoAct

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Top-Down quality

Bottom-Up quality•Created in schools from schools needs•Problem based, simple, unformal•Not systematical, theory basics missing•Documentation ?•Results ?

•Strong theoretical background•Similar to all schools•Lot of documents•Far from schools daily life

How to combine the best from

both?

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Who to help?

Poor ExcellentPupils school history

Poor

ExcellentN

ew re

sults

Help these stu

dents !!!

Thank these stu

dents

Page 8: Kimmo Laitinen TQM riyadh

Thank you for your attentionشكرا

Kimmo LaitinenPrincipal

[email protected]