Kimmo Laitinen TQM riyadh
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Quality & schools
Kim
mo
Laiti
nen,
Prin
cipa
lH
ollo
la U
pper
Sec
onda
ry S
choo
l
و الجودةالمدارس
Better products
Quality in business
Shareholders value
Lower costs
More productivity
Environmental
frienly
Customers
satisfaction
More sold products
Process control
Better than competitors
األعمال مجال الجودةفيالتجارية
من أفضلالمنافسين
Better learning
Quality in schools?
Payers value
Lower costs Less dropoutsEnvironmental
frienlyHappy
parents
Happy students
Process control
Better for allBetter than before
Happy teachers
في الجودةالمدارس
أفضل للجميع
ذي أفضلمنقبل
Start thinking from pupils
Schools in Finland
•Small and scattered•Local municipalities make desicions•Strong independence•Good practises spread easily•All teachers are Masters of Science (5+ years in Univ.)
Age 6 – 12 Pre-school education + primary school pupils-level tools
•Self-evaluating by pupils (sad face - - - - x happy face)•Evaluating without hard ranking (need practising - - - x - can this skill)•Parents+teacher+pupil discussion (30 min/1-2 times/year)•School board (Principal, politician, parents, etc.) 1 – 3 meetings/year•Parents clubs (Extra funding for trips, parents to parents contacts)
School level tools (12 – 19)•Teacher-pupil discussions•Career quidance•Student boards, clubs•Tutor students•Inquieries (students, parents, teachers) with open results•Benchmarking•Student care
Check
Plan
DoAct
Top-Down quality
Bottom-Up quality•Created in schools from schools needs•Problem based, simple, unformal•Not systematical, theory basics missing•Documentation ?•Results ?
•Strong theoretical background•Similar to all schools•Lot of documents•Far from schools daily life
How to combine the best from
both?
Who to help?
Poor ExcellentPupils school history
Poor
ExcellentN
ew re
sults
Help these stu
dents !!!
Thank these stu
dents