Kickstarting Civic Design
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Kickstarting civic design: An overnight success 10 years in the making Dana Chisnell [email protected] civicdesigning.org @danachis @ChadButterfly
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If you think there’s a shortage of UX talent in the corporate world, you should see what it’s like in government. The world needs us -- UX people with design skills. But you can’t just walk in the door at City Hall and announce that you’re the answer to their prayers and problems. In civic design, the path to enlightenment goes through public hearings and basement hallways, meeting with and understanding public administrators and their constituents.
Transcript of Kickstarting Civic Design
Kickstarting civic design: An overnight success 10 years in the making
Dana [email protected]
@danachis@ChadButterfly
Janice AtkinsonSonoma County, California
Field Guides
01. Sex workers just want to be legal.
StakeholderStarchild
Stakeholders want to be involved.
They have good ideas.
02. Just tell me what to do.
300 pages
Top 10
Big reports and specs aren’t useful in their full size. People just want to know what to do.
03. Why did so many people make the same mistake on my form?
Untrained people can accomplish amazing, good things with a little bit of guidance.
04. Wait. Someone already figured out how to do this?
It’s all about access. Research is no good unless implementers see the insights.
05. The road to hell is paved with good intentions.
Every design decision makes a difference.
New tools.
Research commissioned by NIST
SOP and Usability and Civic Life Project
Research commissioned by NIST
Research commissioned by EAC
Field Guides series
Published by 300+ people who think design in elections is important
Research funded by Kickstarter & MacArthur Foundation
Research funded by Kickstarter & MacArthur Foundation
Coming soon
Effective election department web sites
Delivering useful voter education
Effective design for vote-by-mail
In search of funding
Designing multi-language ballots
In search of funding
Field Guides To Ensuring Voter Intent
civicdesigning.org/fieldguides
Want to do good in the world?
Lessons learned
Stakeholders want to be involved and have good ideas.
People just want to know what to do.
Untrained people can accomplish amazing, good things with a little bit of guidance.
It’s all about access. Research is no good unless implementers see the insights.
Every design decision makes a difference.
Want to do good in the world?
Join us
Be an election worker
Volunteer to proofread
Use the accessible voting system
Help us collect data
It’s not hard to change the world.It just takes time.
Go do it anyway.
