Innovating Business ICT Business Integrator

Your Host

Khaled Ismail Presales Manager

• Top Management Decision

Support System (DSS)

• Data Stereotype.

• Centralized Multi-level analysis

(Single Point of Entry)

• Proper Structure

What’s in it

for me

Business management software—usually a

suite of integrated applications—that a

company can use to collect, store, manage and

interpret data from many business activities

ERP provides an integrated view of core

business processes, often in real-time, using

common databases maintained by a database

management system.

What is ERP

Why Government Organization's customers choose SAP

1. Provide our customers with KSA Localization for Public Sector specially for Security

sector which is fully supported and administrated by SAP.

2. Continuous update to the KSA Localization to match the latest Public Sector changes.

3. Full business/ financial consolidation capabilities with multi level analysis.

4. Public Sector leading solution that accommodate all government sector requirement.

5. Fully integrated application solution for financials, HR, payroll, and controlling to serve

public sector operations and budget preparation and execution

6. High process flexibility and low TCO through comprehensive, complementary, and

integrated offering

7. Supports priorities such as action plans, budgeting process, performance management,

and changes in organizational structure ensure decisions are made to advance strategies

8. Faster time to value and lower risk due to deep SAP industry expertise and comprehensive

service and support offering

ERP Implementation Project Keys to Success

Points of Discussion

1. Stakeholders

Are commited

2. Business Benefits

Are relized

3. Work and Schedule

Are predictable

4. Team

Is high-performance

5. Scope

Is realistic and managd

6. Risks

Are mitigated

7. Delivery Organization

Benefits are realized

Identifying, evaluating, informing, and influencing the individuals and groups who are

effected by or will influence the outcome of the project.

Estimating, measuring, and monitoring the benefits that will be gained from the project.

Benefit includes expected results and the associated cost, both financial and non-

financial, of achieving that result.

Controlling the production and acceptance of the project services and deliverables,

and verifying their provision to specified performance and acceptance requirements.

Identifying, mobilizing and developing the people required for the project team.

Obtaining and maintaining appropriate space, equipment, and other resources

required to successfully complete the project.

Agreeing, maintaining, and amending the boundaries of the project.

Identifying and evaluating risks & issues. Developing avoidance, mitigation, and

resolution activities to counteract those risks and issues

Establishing, agreeing, and monitoring value added and effective knowledge transfer

that IBM, acting as the delivery organization, brings to the project.

ERP Implementation Project Risks and Mitigations

Points of Discussion

Risks

Severi

ty Issues

Weakness

Application Support

Top Management

Sponsoring

Experienced Skills and

qualification

Software License Availability

Hardware Availability

Application fit to business requirement

Data governance and cleansing

User Awareness, involvement and

acceptance

Change Management

Data

Localization

Hardware

Software

Staffing

Sponsoring

Support

Risk Factors

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Summery of agenda could be add in this text box.

Risks and Mitigations

1. Project staffing

• Start assigning staff to the project as early as

possible (depending on letter of intent)

• Start staffing the project as early as possible

(depending on project starting date (as per

plan))

Risks and Mitigations

2. Localization of solution

• Assess SAP modules against local government

policies and procedures

• Discuss with SAP the extra needed localization

requirements and assure that they are totally in

sync

• Discuss with Client localization

requirements early and ensure

that everything is covered

and conveyed to SAP

Risks and Mitigations

3. Integration with existing vendors

• Assess integration requirements early

• Discuss with 3rd party vendors integration

requirements and ensure that they are aware of

the requirements

Assess workarounds to ensure

that integration is not a show

stopper

Risks and Mitigations

4. Clear business requirements from Client

• Client to provide knowledgeable and

experienced business users (Key users)

• Discuss business requirements with the users and

ensure that both users and implementer are in

sync

Risks and Mitigations 5. Client users’ availability and knowledge

• Ensure that Client business and technical users

are assigned full time on the project and it has

their highest priority

• Ensure that Client business and technical users

are involved in awareness sessions

• Explain consequences of delays in availability,

meetings and decisions

• Raise flags and ensure that resources issues are

tracked in the project status reports and

discussed during status meetings

Risks and Mitigations

6. Client expectations from both Business and IT

• Ensure that the scope is clearly covered in the

Statement of Work

• Conduct awareness sessions, presentations

• Involve business users and select Client business

champions to help in the knowledge transfer

and the awareness sessions and presentations

Risks and Mitigations

7. Resistance to new Solution

• Conduct awareness sessions, presentations

• Involve business users and select Client business

champions to help in the knowledge transfer

and the awareness sessions and presentations

• Involve IT users and select Client technology

champions to help in the knowledge transfer

and the awareness sessions and presentations

Risks and Mitigations

8. Data migration

• Conduct early assessment of data migration

requirements and need

• Involve business and IT early on in the

assessment and data mapping sessions

• Ensure that new data is clear and defined

• Ensure that data migrated is clean

Risks and Mitigations

9. Roles and Responsibilities within Client

• Identify business and IT roles early in the project

• Agree with the Client the new roles and

responsibilities

• Assign new roles and responsibilities

Risks and Mitigations

10.Business Politics

• Involve business units early in the project

• Ensure that all decisions related to the system are

agreed with the business

Risks and Mitigations 11.Hardware and software delivery

• Ensure that Client is aware of all HW and SW

requirement

• Ensure that Client has provided and procured

the required HW and SW

• Highlight risks related to delayed HW and SW

and its affect on the delivery dates

Risks and Mitigations

12.Delay in acceptance and decisions

• Involved users from the early stages of the

project

• Ensure that all deliverable are clear

• Assign user by Client that are

capable/empowered to take decisions

• Explain consequences of delays in decisions and

acceptance

• Escalate to steering committee and project

sponsor and owner

Risks and Mitigations

13.Scope creep and hidden requirements

• Agree clear requirements in Statement of Work

• Explain clearly the consequence of scope creep

in terms of effort, time and cost

Risks and Mitigations

14.Users trying to mimic an old system using the new

solution

• Explain how the new system can provide better

functionality

• Involve users early in requirement sessions,

awareness sessions

• Explain how doing the old way can hinder the

system’s efficiency

Risks and Mitigations 15.SAP support delays

• Cover delays by TCC (if it is not a bug or

technical issue in SAP source applications)

• Escalate delays to SAP Executive Management