Keypad Display User Guide - Fire Alarm Resources · Keypad Display User Guide 5 Introduction Using...

TM

Keypad DisplayUser Guide

P/N 387631 • REV 1.0 • 01NOV01

Technical Manuals Online! - http://www.tech-man.com

Congratulations ...... on your purchase of an EST system. You have chosenthe most powerful and convenient system available today.Your EST system integrates fire alarm and securityfunctions into a single package that is both adaptable andrugged.

Your system includes this EST Keypad Display, whichhas the flexibility to meet all your control and reportingneeds.

The fire alarm and security specialists that installed yourEST Keypad Display can help you bring all the featuresof your system to life. Their expert support, plus thestyling and performance of EST products, will deliversolid value for your investment through the years ahead.

We at EST would like to say thank you for investing inour products.

NOTICE: These instructions should be placed near the keypad for ready reference.

COPYRIGHT: Copyright © 2001 Edwards Systems Technology, Inc.

This manual is copyrighted by Edwards Systems Technology, Inc. (EST). You may notreproduce, translate, transcribe, or transmit any part of this manual without express,written permission from EST.

TRADEMARKS: Windows is a registered trademark of Microsoft Corporation.


Keypad Display User Guide 3

Content

Introduction • 5Using this guide • 5Using your system • 6About the Keypad Display unit • 7Using the Keypad Display • 8

Common tasks • 13Logging on and off • 13Disarming partitions • 14Arming partitions • 15Reviewing event messages • 18

Handling alarms • 21Handling fire alarms • 21Handling burglar alarms • 23Handling holdup alarms • 24

Command reference • 25Arm and Leave • 25Arm and Stay Inside • 26Arm Anyway • 27Bypass • 27Disable • 29Disarm • 30Enable • 31Exit • 32Log On • 32Next and Previous • 33Remove Bypass • 33Reset Fire • 34Reset Security • 35Select Partition • 35Silence Alarms • 36Silence Panel • 37Software Version • 37


Introduction

4 Keypad Display User Guide

Test Bell • 38Test Display • 38View Device Status • 38View Events • 39

System tests • 41

Service • 42

Troubleshooting guide • 43

Fire alarm and security terms • 45

Index • 51


Introduction


Introduction

Using this guideThe Keypad Display was specially designed for use withfully integrated fire alarm and security systems. Itperforms both control and display functions when usedwith an integrated system.

If you’re familiar with security or fire alarm systemsyou’ll be able to use the Keypad Display without specialtraining or complex manuals.

If you’re new to fire alarm or security systems, read thetopic “Fire alarm and security terms” to help you getstarted. This topic outlines the basic concepts and termsyou’ll need to know.

This guide walks you through the tasks you’ll beperforming most often with the Keypad Display. You’llfind step-by-step instructions for each task in the topic“Common tasks.”

Be sure to read the topic “Handling alarms,” which coversthe general procedures you should follow in emergencies.

Note: This guide covers all the Keypad Displaycommands, but actual screens will show only thosecommands for which you have access. Similarly, you maynot see all of your site partitions in Keypad Displayselection lists.


Introduction


Using your systemPlease take the time to familiarize yourself with theoperation of your fire alarm and security system. Yourinstaller will be happy to show you the basics. Thismanual can help you learn the rest.

Caution: No fire alarm or security system preventsemergencies. Your system will alert you in case of anemergency, but it can not take the place of sound safetyand security practices. Your system does not replace yourlife and property insurance.

Test your system every week to make sure it's workingperfectly. See the “System tests” topic for detailedinstructions.


Introduction


About the Keypad Display unit

Key features

The key features of your Keypad Display are picturedbelow.

1

0? #

2ABC

5JKL

8TUV

4GHI

7PRS

3DEF

6MNO

9WXY

HH:MM:SS MM/DD/YYYY

SYSTEM BANNER LINE 1SYSTEM BANNER LINE 2

0-9)Password:_______

#)Clear

OPERATING INSTRUCTIONSRESPONDING TO ALARMSFire:

Security:

Supervisory or trouble:

SILENCING ALARMS

Fire: Burglary:

Supervisory or trouble:

OTHER FUNCTIONS

three short beeps followed by a long pause. Notify the Fire Department.Phone: __________________________________________

steady tone. Notify the Police Department.Phone: __________________________________________

steady beeps. Notify your service company.Phone: __________________________________________

Account: __________________________________________

When it is safe to enter the building and only when instructed by the authority having jurisdiction, enter your password and execute the correct commands.

Choose Reset /Silence then Silence Alarms.Choose Disarm Security, select the partition in alarm, then choose

Disarm.Choose Reset/Silence then Silence Panel.

For more detailed instructions of these commands, and for descriptions of all other commands, refer to the Keypad Display User Guide (P/N 387631).

Operating instructions: A label on the inside of thecover summarizes key operating instructions.

Flip-up cover: The cover protects the keypad withoutblocking the display. It snaps off for easy cleaning.

Sounder: The unit includes an internal beeper or sounder.The sounder gives you audible feedback for yourcommands and for system messages.

Flip-upcover

Sounder

Display

Keypad

OperatingInstructions


Introduction


Display: The display is a backlit LCD which lights whenyou use the keypad. This area displays event messages,command menus, selection lists, and help text.

Keypad: The keypad is always backlit. The keys are thesame as those on a telephone, except that the [*] key hasbeen replaced by a [?] key. This is the Help key.

The keys include standard letters, but the lettering is foryour convenience only. The lettering can help you createor memorize your password.

Using the Keypad Display

General operation

The Keypad Display is simple to use because there are nocodes to memorize. All your options are displayed in thefamiliar form of command menus and selection lists.

You begin by entering your password at the Standbyscreen. The system then displays your options on theMain menu.

From this point onward, you use the keypad to movethrough the menus and lists. You select partitions ordevices, then choose the commands you want to executefor your selection.

When you’re finished, you choose the Exit command toreturn to the Standby screen.

If you don’t use the Exit command, a timeout feature logsyou off of the system after a fixed period of keypadinactivity.


Introduction


Let’s examine the three types of screen you’ll encounterwhen using the Keypad Display: standby screens, menuscreens, and selection screens.

Standby screens

When there are no event messages to display, the systemdisplays the Standby screen shown below.

H H : M M : S S M M / D D / Y Y Y Y

S Y S T E M T I T L E L I N E O N ES Y S T E M T I T L E L I N E T W O

0 - 9 ) P a s s w o r d : _ _ _ _ _ _ _# ) C l e a r

The Standby screen shows:

• The time and date• A banner message created for your site• The entry line for your password• The Clear command

Clear is the only command available on this screen, but itisn’t actually displayed until you begin to enter yourpassword. The Clear command erases all the charactersyou’ve entered and lets you start again.

As you enter your password the system displays asterisksrather than the actual numbers you press.

When there are messages to display, the Standby screenlooks like the one shown below. You don’t have to log onto the system to view messages.


Introduction


0 0 0 1 F I R E A L A R MP u l l s t a t i o nN o r t h e n t r a n c e0 0 0 2 F I R E A L A R MS m o k e d e t e c t o rL o b b y0 - 9 ) P a s s w o r d : _ _ _ _ _ _ _# ) V i e w E v e n t s

Note: Holdup event messages are never displayed on theStandby screen. You must log on to view holdup events.

The display shows the first and last event message fromthe highest priority message queue.

When there are more than two event messages, the ViewEvents command is displayed so you can go to the ViewEvents menu to read all the messages.

Menu screens

Menu screens are lists of commands. Each command in amenu is numbered. You choose a command by pressingthe corresponding number on the keypad.

The Main menu is shown below.

M A I N M E N U1 ) A r m S e c u r i t y2 ) D i s a r m S e c u r i t y3 ) R e s e t / S i l e n c e4 ) V i e w E v e n t s / S t a t u s5 ) B y p a s s / D i s a b l e D e v6 ) T e s t0 ) E x i t


Introduction


For example, say you want to arm a partition. To beginthe process you need to choose the Arm Securitycommand. Since this command is numbered 1 on themenu, you press [1] on the keypad.

All commands on the Main menu lead to other menus.

Selection screens

To execute most commands you begin by selecting anobject. For example, to disarm a partition you start byselecting the partition. You can then choose the Disarmcommand for that partition.

The kinds of object you can select are:

• Partition• Device• Event• Status

An example of a partition selection screen, the DisarmSecurity Menu, is shown below.

D I S A R M S E C U R I T Y M E N UP a r t i t i o n d e s c r i p t 1P a r t i t i o n d e s c r i p t 2A r m e d A w a y1 ) D i s a r m4 ) P r e v i o u s P a r t i t i o n6 ) N e x t P a r t i t i o n7 ) B a c k

On selection screens, you scroll through the availableobjects one at a time by choosing the Previous and Next


Introduction


commands. As you display each object, the numberedcommands available for that object are shown in thebottom half of the screen.

Getting help

You can get help at any time while using the KeypadDisplay. The help is context-sensitive. This means thatwhen you press the help key [?], you are presented withhelp information about the command or feature you arecurrently using.

Some help topics are several screens in length. You pagethrough them by choosing the Next Page and PreviousPage commands.

To exit from help, choose Back or press [?] again.


Common tasks


Common tasks

Logging on and offTo use the Keypad Display menus you must log on byentering your password. Your password is the last threedigits of your card number plus your four-digit PIN.

When not in use, the Keypad Display is in standby mode,and displays a Standby screen. You log on at this screen.

To log on, you enter your password using the keypadkeys. Your password is not displayed as you enter it, butasterisks are used to indicate the number of digits entered.

You can clear your entire entry by choosing Clear. Dothis if you make a mistake when entering your password.

When you enter all seven digits, the Keypad Displayvalidates your password and displays the Main menu. TheKeypad Display is now in active mode, and stays that wayfor a preset length of time (typically 60 seconds) calledthe active period. It is waiting for your commands.

If the keypad is idle for too long, the system automaticallylogs you off and returns to standby mode. This preventsunauthorized use of the Keypad Display should you becalled away after logging on.

If you make a mistake when entering your password, or ifyou enter an invalid password, the system displays amessage and prompts you to enter your password again.

You get a fixed number of tries, then the Keypad Displayenters lockout mode. In lockout mode, the keys have no


Common tasks


effect for a predetermined lockout period. Thisdiscourages people from trying to guess passwords.

Be sure to log off at the end of each session to preventunauthorized use of the Keypad Display. To log off,choose Exit from the Main menu. This returns the KeypadDisplay to standby mode, and to the Standby screen.

Disarming partitionsA common task you’ll perform is to enter your building,log on at a Keypad Display, and disarm partitions.

Note: The Keypad Display has an automatic disarmfeature. Each unit can automatically disarm a specifiedpartition when you enter your password.

After the autodisarm you may want to disarm otherpartitions. Depending on how your system wasprogrammed, you may be able to disarm other partitionsusing the same Keypad Display.

After choosing Disarm Security, you select the partitionyou want to disarm. The list of partitions includes thepartition state. You can only disarm partitions whose stateis Armed Stay or Armed Away.

Remember that you’ll need to disarm a partition that hasgenerated event messages before you can reset thatpartition.

To autodisarm a partition:

1. Log on.

The Keypad Display disarms its partitionautomatically, and displays a message.


Common tasks


2. Choose Back to acknowledge the disarm message.

3. Choose Exit to log off.

To manually disarm a partition:

1. Log on.

2. Choose Disarm Security.

3. Use Next Partition and Previous Partition to selectthe partition you want to disarm.

4. Choose Disarm.

The system acknowledges your request and reportson the success or failure of the command.

5. Choose Back to acknowledge the message and returnto the Main menu.

6. Repeat steps 2 through 5 to disarm other partitions asrequired.


Arming partitionsYou turn on your security system by arming partitions.You can arm a partition in one of two modes:

• Arm and leave• Arm and stay

Arm and leave: means you’re leaving the site. Bothperimeter and interior devices are armed for the partition.

Arm and stay: means you’ll stay on site. The perimeterdevices for a partition are armed, but the interior devicesare not armed.


Common tasks


After choosing Arm Security, you select the partition youwant to arm. The list of partitions includes the partitionstate. You can arm partitions whose state is Disarmed, orArm and Leave partitions whose state is Armed Stay.

When you choose an arming command, the system checksall the devices in the partition to ensure that they’re in anormal state before arming the partition.

If a device is off-normal the system will not arm thepartition. You should check the off-normal devices, returnthem to their normal state, then repeat the arming process.For example, you may need to close a door that was leftajar, or clear obstructions from the path of an infrareddetection beam.

Note: System programming controls which partitions canbe armed from a given keypad, and sets the maximumnumber of bypassed devices allowed when arming.

To arm and leave:

1. Close and secure all doors and windows and checkthat all staff have left the site.

2. Log on.

3. Choose Arm Security.

4. Use Next Partition and Previous Partition to selectthe partition you want to arm.

5. Choose Arm and Leave.

The system displays a progress message, then aconfirmation message when partition arming iscomplete.

6. Choose Back to acknowledge the confirmationmessage.


Common tasks


7. Repeat steps 3 through 6 to arm additional partitionsas required.


The Keypad Display advises you when all partitions havebeen armed. Depending on how your system wasprogrammed, arming a partition may start an exit timer.This timer lets you exit from the partition withoutactivating an alarm.

To arm and stay inside:

1. Close and secure all perimeter doors and windows.

2. Advise staff who are working in the partition that theperimeter security is being armed.

(Accidentally opening a door creates a false alarm.)

3. Log on.

4. Choose Arm Security.


6. Choose Arm and Stay Inside.

The system displays a progress message, then aconfirmation message when partition arming iscomplete.

7. Choose Back to acknowledge the confirmationmessage.

8. Repeat steps 4 through 7 to arm additional partitionsas required.


The Keypad Display advises you when all partitions havebeen armed.


Common tasks


Reviewing event messages

General steps

When the Keypad Display shows event messages youshould follow these general steps:

1. Read the event message.

2. Investigate and correct the cause of the event.

3. Log on and silence the panel.

4. Reset the affected partition or partitions.

Viewing event messages

The system stores event messages in six different lists orqueues. These are:

• Fire• Security• Supervisory• Trouble• Other Devices• Holdup

When messages are displayed on the Standby screen, thefirst and last message from highest priority queue areshown. (The first is at the top, the last is at the bottom.)

Fire and security system event messages are alwaysdisplayed at the control panel. System programmingdetermines which messages are displayed on specificKeypad Display units.

When the highest priority queue has more than twomessages, the screen includes the View Events command.This command displays View Events menu so you canreview all the event messages without having to log on.


Common tasks


Note: Holdup event messages are never displayed on theStandby screen. You must log on to view holdup events.

You can review all event messages (including those in theHoldup queue) after logging on. You can also review thestatus of devices. See the topics “View Device Status”and “View Events.”

Silencing the panel

The Keypad Display sounder beeps whenever the systemdisplays event messages. The sounder is silenced whenyou use the keypad, but resumes when you log off.

The sounder continues to beep until the event that causedthe message has been resolved, the devices have beenreturned to their normal state, and the security partitionsaffected have been reset.

It is possible to silence the control panel and all KeypadDisplay units using the Silence Panel command on theReset / Silence menu. However, this command is usuallyrestricted to the site security officer or fire warden.

To silence the panel:

1. Log on.

2. Choose Reset/Silence.

3. Choose Silence Panel.





Common tasks


Resetting partitions

After you correct the problem that caused the message,you can reset the affected partition to clear the messagesfrom the system queues.

A partition must be disarmed before you can reset it.Remember to rearm the partition as required afterresetting it.

To reset a partition:

1. Log on.

2. Choose Reset/Silence.

3. Choose Reset Security.

4. Use Next Partition and Previous Partition to selectthe partition you want to reset.

5. Choose Reset Partition.





Handling alarms


Handling alarms

Handling fire alarmsThe Keypad Display communicates with the systemcontrol panel. It can display a wide range of eventmessages related to the entire system, whether fromsecurity or fire devices.

When the Keypad Display is in standby state, itautomatically displays event messages from the highestpriority queue. You can also use menu commands to viewevent messages on demand.

With sufficient access rights, you can use the KeypadDisplay to view alarms, silence alarms, and reset panels.

Responding to fire alarms on site

1. Evacuate the building immediately.

2. Wait until the firefighters advise you that it is safe toenter the building.

3. When requested, help the fire department staff gainentry and locate the fire.

4. Silence the alarms.

5. Secure the area and restore devices to their normalstate as far as is possible.

6. Reset the panel.


Handling alarms


Responding to fire alarms when away

Situation: You're at home when the monitoring stationcalls you and advises that they received a fire alarm event.Your primary responsibility is to go to the site in order toassist the fire department.

1. Do not enter the building. Wait for the firedepartment to arrive.

2. Identify yourself to the fire department staff. Beprepared to show your ID.

3. When requested, help the fire department staff gainentry and locate the fire.

4. Silence the alarms.

5. Secure the area and restore devices to their normalstate as far as is possible.

6. Reset the panel.

Problems resetting the panel

If you have difficulty returning devices to their normalstate, check the following:

• Clear all smoke away from the detector chambers byfanning, admitting fresh air, or using circulation fans

• Use trial and error, resetting the panel to determinewhether or not all devices have returned to theirnormal state

• Ensure that security partitions were disarmed, reset,then rearmed


Handling alarms


Handling burglar alarmsSituation: You're at home when the monitoring stationcalls you and advises that they received a burglar alarmevent. Your primary responsibility is to go to the site inorder to assist the police.

1. Do not enter the building. Wait for the police toarrive.

2. Identify yourself to the police. Be prepared to showID.

3. Help the police gain entry to your building.

4. Review the event messages and direct police to thepoint of entry shown.

5. When instructed by the police that it is safe to do so,enter the building to disarm the partition.

6. Fix any damage and secure the site as appropriate.

7. Restore the security devices to their normal state.

8. Reset the affected partition to clear the eventmessages.

9. Rearm the partition.


Handling alarms


Handling holdup alarmsRemember that the Keypad Display shows holdup alarmmessages only when you log on and choose to viewevents in the Holdup queue.

1. When you detect a holdup alarm, follow your siteprocedures to notify security staff or police asrequired.

2. Wait for the police to arrive.

3. When requested, direct and support the police inresolving the situation.

4. When instructed by security or police staff, enter thebuilding to restore the holdup alarm device.

5. Reset the panel to clear the holdup message.


Command reference


Command reference

Arm and LeaveArm and Leave arms all the devices in a partition, bothperimeter devices and interior devices. Use Arm andLeave when you’re leaving the area.

After choosing Arm Security, you select the partition youwant to arm. The list of partitions shows their currentstate. You can use Arm and Leave on partitions that areeither Disarmed or Armed Stay.

All devices in the partition must be in a normal state. Ifthe system finds off-normal devices, it advises you, andgives you the option to review the devices.

You should check the off-normal devices, return them totheir normal state, then repeat the arming process. Forexample, you may need to close a door that was left ajar,or clear obstructions from the path of an infrared beam.

Depending on how your system was programmed, arminga partition may start an exit timer. This timer lets you exitfrom the partition without activating an alarm.

To arm and leave:

1. From the Main Menu choose Arm Security.


3. Choose Arm and Leave.

The system acknowledges your request and reports on thesuccess or failure of the command.


Command reference


Arm and Stay InsideArm and Stay Inside arms only the perimeter devices in apartition. This protects the site, but lets you move aboutfreely inside. Use Arm and Stay Inside when you’reworking after hours.

After choosing Arm Security, you select the partition youwant to arm. The list of partitions shows their currentstate. You can use Arm and Stay Inside on partitions thatare either Disarmed or Armed Away.

All perimeter devices in the partition must be in a normalstate. (Interior devices do not need to be in their normalstate.) If the system finds off-normal perimeter devices, itadvises you, and gives you the option to review thedevices.

You should check the off-normal devices, return them totheir normal state, then repeat the arming process. Forexample, you may need to close a door that was left ajar,or clear obstructions from the path of an infrared beam.

To arm and stay:

1. From the Main Menu choose Arm Security.


3. Choose Arm and Stay Inside.

The system acknowledges your request and reports on thesuccess or failure of the command.


Command reference


Arm AnywayWhen you attempt to arm a partition, the system confirmsthat all devices in that partition are in a normal state. Ifthe system finds bypassed or disabled devices, it advisesyou, and gives you the option to review the devices.

You should check the devices, return them to their normalstate, then repeat the arming process. For example, youmay need to remove a bypass, or enable a device.

If the devices cannot be restored to their normal state, thesystem may give you the option to arm the partitionanyway, ignoring the bypassed or disabled devices.

The system adds the Arm Anyway command to menuswhen appropriate.

BypassYou can’t arm a partition when devices in the partition arein an alarm state.

Normally, you would check the devices, return them totheir normal state, then repeat the arming process.However, you may be unable to correct a problem with abroken device.

If you can’t return a device to its normal state, call yourservice company and ask them to repair the device asexpediently as possible. In the interim, they may directyou to bypass the device. This allows you to arm thepartition, and gain some level of security.

When a device is bypassed, the system ignores its alarmevents, but continues to monitor other events.


Command reference


Caution: Bypassing devices reduces the security of yoursite. You should consider bypassing a device only when itis unavoidable. You should consider the bypass as atemporary measure, and make every effort to get therepairs made as soon as possible.

Remember, should a burglar force entry at a bypassedpoint, the entry will not be detected and no alarm eventwill be triggered. Further, the bypassed device may leavea large area of your site vulnerable.

System programming controls the maximum number ofbypassed devices allowed before arming is prohibited.

You can access the Bypass command from severaldifferent points in the menu structure. This saves youextra navigation steps, and lets you bypass devices whenreviewing messages or arming partitions.

To bypass a device:

1. From the Main menu, choose Bypass/Disable Dev.

2. Choose Security or Fire/Sup/Other according to thetype of device you want to bypass.

3. For Security devices, use Next Partition and PreviousPartition to select the correct partition.

4. Choose the status of the device you want to bypass.

5. Use Next Device and Previous Device to select thedevice you want to bypass.

6. Choose Bypass to bypass the device.


Command reference


DisableYou can’t arm a partition when devices in the partition arein an off-normal state.

When devices are in a false alarm condition, you may beable to return them to their normal state. However, forother off-normal states your service company must repairthe problem.

When a device is broken, you should call your servicecompany and ask them to repair the device as expedientlyas possible. In the interim, they may direct you to disablethe broken device. This allows you to arm the partition,and gain some level of security.

When a device is disabled, the system ignores all eventmessages from the device.

Caution: Disabling devices reduces the security of yoursite. You should consider disabling a device only when itis unavoidable. You should consider the disable as atemporary measure, and make every effort to get therepairs made as soon as possible.

You can access the Disable command from severaldifferent points in the menu structure. This saves youextra navigation steps, and lets you disable devices whenreviewing messages or arming partitions.


Command reference


To disable a device:


2. Choose Security or Fire/Sup/Other according to thetype of device you want to disable.


4. Choose the status of the device you want to disable.

5. Use Next Device and Previous Device to select thedevice you want to disable.

6. Choose Disable to disable the device.

DisarmWhen you disarm a partition, you are advising the systemto stop monitoring devices in the partition for burglaralarm events.

The Keypad Display has an automatic disarm feature.Each unit can automatically disarm a specified partitionwhen you enter your password (provided that you havethe correct access level).

You can also disarm a partition manually, after logging onto the system. Depending on how your system wasprogrammed, you may be able to disarm several partitionsfrom a single Keypad Display.

After choosing Disarm Security, you select the partitionyou want to disarm. The list of partitions includes thepartition state. You can only disarm partitions whose stateis Armed Stay or Armed Away.


Command reference


Remember that you need to disarm a partition that hasgenerated event messages before it can be reset.

To disarm a partition:

1. Log on.

The system automatically disarms the primarypartition of the keypad if it was configured forautomatic disarm.

2. Choose Disarm Security.

3. Use Next Partition and Previous Partition to selectthe partition you want to disarm.

4. Choose Disarm.


6. Repeat steps 2 through 5 to disarm other partitions asrequired.

EnableEnabling is the reverse of disabling a device. Enabling adevice instructs the system to resume monitoring all eventmessages from the device.

You can access the Enable command from severaldifferent points in the menu structure. This saves youextra navigation steps, and lets you enable devices whenreviewing messages or arming partitions.


Command reference


To enable a device:


2. Choose Security or Fire/Sup/Other according to thetype of device you want to enable.


4. Choose the Disabled status to view only disableddevices.

5. Use Next Device and Previous Device to select thedevice you want to enable.

6. Choose Enable to enable the device.

ExitThe Exit command logs you off of the system and returnsthe Keypad Display to its secure standby state. Eventhough the Keypad Display has an automatic timeoutfeature, we suggest that you always choose Exit at the endof your session.

To exit and log off:

1. Choose Back as required to return to the Main menu.

2. From the Main Menu choose Exit.

Log OnTo use the Keypad Display menus you must log on. Whennot in use, the Keypad Display is in standby mode, and


Command reference


displays the Standby screen. You log on at the Standbyscreen.

To log on, you enter your password using the keypadkeys. Your password is not displayed as you enter it, butasterisks are used to indicate the number of digits entered.

As soon as you enter all seven digits of your password,the Keypad Display validates your password and displaysthe Main menu.

Next and PreviousNext and Previous commands are used throughout thesystem to let you scroll through lists of partitions, devices,or messages.

Next and Previous commands also let you page throughthe help screens.

Previous is always assigned to the [4] key on the keypad,and Next is always the [6] key.

Remove BypassRemoving a bypass is the reverse of bypassing a device.Removing a bypass instructs the system to resumemonitoring the alarm event messages from the device.

You can access the Remove Bypass command fromseveral different points in the menu structure. This savesyou extra navigation steps, and lets you enable deviceswhen reviewing messages or arming partitions.


Command reference


To remove a bypass from a device:


2. Choose Security or Fire/Sup/Other according to thetype of device from which you want to remove abypass.


4. Choose the Bypassed status to view only bypasseddevices.

5. Use Next Device and Previous Device to select thedevice from which you want to remove the bypass.

6. Choose Remove Bypass to remove the bypass fromthe device.

Reset FireThe Reset Fire command has the same effect as pressingthe Reset button on the system control panel. Reset Firereturns the panel to its normal state, provided all off-normal devices have been cleared.

To reset the panel:

1. From the Main menu choose Reset/Silence.

2. Choose Reset Fire.


Command reference


Reset SecurityThe Reset Security command returns a security partitionto its normal state. To reset a partition, you must firstdisarm the partition and clear all off-normal devices.

To reset a partition:


2. Choose Reset Security.

3. Use the Next and Previous commands to select thepartition you want to reset.

4. Choose Select Partition to reset the partition.

Select PartitionThe Select Partition screen is used in several tasks. Thescreen lets you select the partition you want to work with.

An example of a Select Partition screen is shown below.

S E L E C T P A R T I T I O NP A R T I T I O N L O C A T I O N L 1P A R T I T I O N L O C A T I O N L 2S t a t e1 ) S e l e c t P a r t i t i o n4 ) P r e v i o u s P a r t i t i o n6 ) N e x t P a r t i t i o n7 ) B a c k


Command reference


The Select Partition screen shows:

• A two-line location message created by the installer• The state of the partition (armed stay, armed away, or

disarmed)• The Select, Previous, and Next Partition commands• The Back command

You use the Select Partition screen when you use theReset Security command, the View Device Statuscommand, and the Bypass/Disable Dev command.

Silence AlarmsChoosing the Silence Alarms command has the sameeffect as pressing the Alarm Silence button on the systemcontrol panel.

Silence Alarms may turn off the EVAC and ALERTaudio channels, and active audible and visible notificationappliances (horns and strobes), depending on how yoursystem was programmed.

Choosing the command a second time turns thenotification appliance circuits back on. This command canbe used to cancel a fire alarm drill.

Note: Your site configuration and programming controlthe details of how the system reacts to the Silence Alarmscommand.

To silence alarms:


2. Choose Silence Alarms.


Command reference


Silence PanelThe Silence Panel command has the same effect aspressing the Panel Silence button on the system controlpanel.

For U.S. Local and Canadian Local systems, pressing theSilence Panel command turns off the control panel andkeypad sounders and lights the Panel Silence LED on thecontrol panel.

For U.S. Proprietary and Canadian Proprietary systems,the Silence Panel command has no effect. The panel andkeypad sounders are silenced by acknowledging andclearing all event messages.

To silence the panel:


2. Choose Silence Panel.

Software VersionThe Software Version command is for use whentroubleshooting with qualified technicians. The commanddisplays diagnostic data about the Keypad Display.

To display the diagnostic data:

1. From the Main menu choose Test.

2. Choose Software Version.

3. After reviewing the data, choose Back to return to theMain menu.


Command reference


Test BellThe Test Bell command lets you test your alarm soundingdevices. The command causes the system control panel toexecute a series of operations defined by your installer.Actual test operations will vary from site to site, and fromKeypad Display unit to unit.

To conduct a bell test:


2. Choose Test Bell.

The system conducts the test operations and concludes thetest automatically.

Test DisplayThe Test Display command tests the operation of theKeypad Display sounder and display.

To test the Keypad Display:


2. Choose Test Display.

The Keypad Display conducts the test operations andconcludes the test automatically.

View Device StatusThe View Device Status command is available fromseveral locations in the menu structure. This lets you jumpimmediately to a review of device status during other


Command reference


operations. You can also access the View Device Statuscommand directly.

When viewing devices, you can also execute thefollowing commands when appropriate:

• Bypass• Remove Bypass• Disable• Enable

To view a device status:

1. From the Main menu, choose View Events/Status.

2. Choose View Device Status.

3. Choose Security or Fire/Sup/Other according to thetype of device.


5. Choose the device status you want to review.

6. Use Next Device and Previous Device to scrollthrough the list of devices.

7. After selecting a device, you can choose from thecommands displayed, or choose Back to return to theMain menu.

View EventsThe View Events command lets you review the entire listof event messages for a given queue. Use View Events toassist emergency personnel in resolving problems, or totroubleshoot the system.


Command reference


When you choose View Events, you can choose from thefollowing queues:

• Fire• Security• Supervisory• Trouble• Other Devices• Holdup

To view events:

1. From the Main menu, choose View Events/Status.

2. Choose View Events.

3. Choose the queue you want to review.

4. Use Next Event and Previous Event to scroll throughthe list of event messages.


System tests


System tests

Your service company may suggest a regular schedule ofsystem tests. Be sure to follow their suggestions.

In addition, we suggest that you test each Keypad Displayunit on a weekly basis. Use the Test Display commanddescribed in the “Command reference” topic.

Your system has a specially programmed bell test. Wesuggest that you conduct a bell test at least once a month.Use the Test Bell command described in the “Commandreference topic.”


Service


Service

With normal use, the Keypad Display requires aminimum of maintenance.

To clean the unit, use a mild, water-based detergent (suchas dishwashing liquid). Do not use solvents.

Use a cloth that is barely damp to avoid dripping liquidinto the unit. Wipe the outside casing, the LCD displayface, and the keypad keys.

The unit cover can be snapped off at the hinges tosimplify cleaning.

The unit contains no serviceable parts, and shouldNEVER be disassembled.


Troubleshooting guide



Commands or partitions missing: After you log on, thedisplay is customized for your specific access level. Thismeans that the commands and partitions you see maydiffer from those described here, or from those seen byother staff.

Check with the site owner, security officer, or yourmanager if you have questions about your access leveland the resulting privileges.

Remember too, that the system displays only thosecommands that are applicable to the selected object. Forexample, you cannot disarm a partition that is alreadydisarmed, so the Disarm command does not appear.

Communication failures: When system trouble messagesindicate communication errors, you must contact yourservice company. Such errors indicate trouble withdevices, wiring, or panel modules that you cannot repair.

Current date and time: The date and time displayed bythe Keypad Display are the date and time set in thesystem control panel. To change these, you must usepanel commands.

Note that daylight savings time and leap yearcompensation depend on control panel programming andcannot be affected by keypad display commands.

False alarm: What should you do if you trigger a falsealarm? Each security company has different requirements.Some request that you call and cancel the alarm. Somewill call you in an attempt to eliminate the possibility of afalse alarm.




Keypad lockout: The keypad locks after a number offailed logon attempts. This is a normal operation. Both thenumber of tries and the length of the lockout period areprogrammable. Note that the lockout period is typicallylonger than the normal entry delay, so if you are lockedout when entering the site, an alarm will be transmitted.

Password forgotten: Your password consists of the lastthree digits of your cardholder number, plus a four-digitPIN. There is no way to recover a forgotten PIN. Youmust use the Access Control Database program or theKeypad Display Configuration program to create a newPIN.

Programming: You don't need to do any programmingusing the keypad itself. Two Windows programs let youuse your PC to program your fire, access control, andsecurity systems. These are:

• Access Control Database program• Keypad Display Configuration program

The owner of your system is provided with copies of thissoftware as required.

Consult the Keypad Display Configuration User Guide orthe Access Control Database User Guide for instructionson adding or changing cardholders, access levels, andpasswords.

Note: Fire and security information must be transmittedto the system from a location at the site. You can useeither direct connection or modem connection.


Fire alarm and security terms



Here are some important terms that are used in this guideand displayed on the Keypad Display. Note that someterms take on a new meaning when used in connectionwith an integrated fire alarm and security system.

Devices

Devices are electronic sensing units that monitor an areafor unwanted conditions and report those conditions to thesystem control panel. Devices are also referred to aspoints.

Typical fire alarm devices are heat detectors, smokedetectors, and pull stations. Security devices include doorstatus sensors, motion detectors, and broken glassdetectors.

Devices can be in different states. States are classified asnormal or off-normal.

When a smoke detector is operating perfectly and there isno smoke in the area, the device is said to be in a normalstate. If smoke is detected the device goes into an alarmstate. If the device is damaged, it goes into a trouble state.Both alarm and trouble are off-normal states.

Devices can be bypassed or disabled. When a device isbypassed, the system ignores its alarm events, butcontinues to monitor other events. When a device isdisabled, the system ignores all event messages from thedevice.

For example, if a security device is damaged and enters afalse alarm state, the security system cannot be armed.The system lets you bypass the device and arm the




partition. This optimizes security protection until thedamaged device can be serviced and the bypass removed.

Another example: during construction a fire alarm devicemay create false trouble or alarm events. To prevent this,system lets you disable the device. This optimizes fireprotection until conditions return to normal and the devicecan be enabled.

Note: Bypassing or disabling a device is a seriousdecision. Be sure you read and understand the discussionof these commands before you use them.

Events and priorities

Each abnormal condition detected by a device is called anevent. Devices transmit event messages to the systemcontrol panel. The system control panel records eachevent and determines the appropriate response, accordingto its programming.

There are other sources of events in addition to devices.These include Keypad Display commands you execute,damage to fire or security devices or wiring, andprogrammed system responses. Examples:

• Operating a manual pull station creates a fire alarmevent

• Closing a supply valve toggles a waterflow tamperswitch, causing a supervisory event

• Breaking a protected window creates a burglar alarmevent

• Executing a bypass command at the Keypad Displaycreates a bypass request event

• Pressing Reset on the system panel generatesmultiple restore events for the fire alarm devices




In the Keypad Display, event messages are grouped intofive lists or queues. Each queue is assigned a priority.Here are the event message queues, listed by priority:

1. Fire2. Supervisory3. Security4. Trouble5. Other (or monitor)

Fire alarms are events that threaten life safety.

Supervisory events signal a problem with a related life-safety system, typically the sprinkler system.

Security alarms include burglar and holdup alarms, asgenerated by security devices.

Trouble events report the possible loss of the system’sability to detect fire or security alarms.

Other events (also called monitor events) are all the otherevents detected by the system.

The Keypad Display uses a separate queue for Holdupalarms. These have the same priority as other securityevents, but because of their special nature they must bedisplayed separately.

In standby mode, the Keypad Display automaticallydisplays messages from the highest priority queue. Afterlogging on, you can view the messages in any queue youselect, according to your needs.

Zones and partitions

A zone is a physical area that a fire alarm system protectswith a group of related devices. Your site probablyconsists of two or more zones.




A partition is a physical area that a security systemprotects with a group of related devices. Your site mayconsist of a single partition or of multiple partitions.Check with your site security manager to learn how yoursite is zoned or partitioned.

Partitions can be armed and disarmed independently. Infact, this is probably the most commonly used securityfunction of the Keypad Display.

Arming a partition means advising the system to monitorthe devices for burglar alarm events. Conversely, whenyou disarm a partition, you are advising the system tostop monitoring for burglar alarm events.

Note that all other types of event are monitoredcontinuously, so as to maintain the integrity of thesecurity system.

Security systems distinguish two types of arming: arm tostay and arm to leave. Arming to stay causes the systemto monitor the perimeter devices (door and windowopening detectors) but to ignore the interior detectors(motion detectors). Arming to leave causes the system tomonitor all devices in the partition, both perimeter andinterior.

Passwords and privileges

To enter commands (such as arming or disarming apartition) you must log on to the system by entering yourpassword using the keypad.

Passwords are seven-digit numbers. Your passwordconsists of the last three digits of your card number, plusthe four digits of your PIN.




Each user is assigned to an access level. An access level isa predefined collection of command privileges andpartition rights.

Command privileges determine which commands you canexecute using the Keypad Display. On menus, only thecommands your access level can execute are displayed.

Partition rights determine which partitions you can applyyour commands to. In partition selection lists, only thepartitions for which you have rights are displayed.

Note: After you log on, each display is customized foryour specific access level. This guide lists all the KeypadDisplay commands, but you may not have access to allthese commands.

Similarly, you may not see all of your site partitions inselection lists. The partitions you see are those for whichyou have rights. Each Keypad Display lists only thosepartitions it is programmed to control.

The Keypad Display can display lists and commands intwo languages. These are referred to as the primary andsecondary language. Your password tells the systemwhether you use the primary or secondary language.

Integrated systems

The Keypad Display is part of a panel-based system, andthat system may integrate fire alarm, security, and accesscontrol functions. This means that some aspects ofKeypad Display operation differ from single-purposesecurity or fire alarm systems.

One advantage of a panel-based system is that the sitesecurity manager doesn’t have to do any programmingthrough the Keypad Display units. A Windows program isused to:




• Maintain a database of security information

• Create access levels, command privileges, andpartition rights, and assign these to cardholders

• Create and change passwords

• Set global options such as primary and secondarylanguages, invalid password lockout periods, andsounder tones

Depending on which type of system is installed at yoursite, the site security manager will use either the AccessControl Database program or the Keypad DisplayConfiguration program.

An obvious feature of an integrated system is that bothfire alarm and security messages are displayed on theKeypad Display. Further, the Keypad Display menuscontain both security and fire alarm commands.

While we describe a wide range of event messagedisplays in this guide, your system may be programmed todistribute only certain messages to specific KeypadDisplay units. This form of message routing is controlledat the panel level.


Index


Index

## key • See View Events

command

** characters • See under

password* key • See Help key

?? key • See Help key

Aaccess levels • 43, 49Active mode • 13alarm silence • See Silence

Alarm commandalarms

burglar • 23false • 44fire • 21, 47holdup • 24, 47security • 47

Arm and Leavecommand • 16, 25

Arm and Stay Insidecommand • 17, 26

Arm Anyway command • 27Arm Security command • 11arming partitions • 15asterisk (*) characters • See

under passwordattempts, log on • 14, 44automatic disarms • 14, 30automatic log off • 9, 13automatic timeout • 32

Bbeeper • See sounderbroken devices • 27, 29burglar alarms • 23Bypass command • 27, 28

CCanadian local and

proprietary systems • 37canceling fire alarm drills • 36cautions

bypassing devices • 28disabled devices • 29emergency measures • 6

changing date and time • 43characters, password • 33choosing commands • 8, 11cleaning the Keypad

Display • 42Clear command • 9, 13clearing event

messages • See resettingpartitions

command access • 6command privileges • 49command reference • 25commands

Arm and Leave • 16, 25Arm and Stay Inside • 17,

26Arm Anyway • 27Arm Security • 11Bypass • 27, 28choosing • 11Clear • 9, 13Disable • 29Disarm • 30Enable • 31Exit • 8, 32


Index


commands (continued)missing • 43Next • 12, 33numbered • 10, 11Previous • 12, 33Remove Bypass • 33Reset Fire • 34Reset Partition • 20Reset Security • 20, 35Silence Alarms • 36Silence Panel • 19, 37Software Version • 37Test Bell • 38, 41Test Display • 38, 41View Device Status • 39View Events • 10, 19, 40

common tasks • 13communication failures • 43context-sensitive help • 12correcting password • 13cover, flip-up • 7current date and time • 43customized displays • 49

Ddaylight savings time • 43definitions • See termsdevice states • 16devices • 45

broken • 27, 29bypassed • 27, 45disabled • 27, 29, 45enabling • 31maximum bypassed • 28normal and off-normal • 16,

25, 26, 27, 45removing bypasses • 33

diagnostic data • 37Disable command • 29disabled devices • 45Disarm command • 30Disarm Security menu • 11disarming partitions • 14, 30display • 8, 38drills, fire alarm • 36

EEnable command • 31entering passwords • 9, 13event messages • 10, 18, 47events • 46Exit command • 8, 14, 32exit timers • 17, 25

Ffalse alarms • 44features of Keypad Display • 7fire alarms

drills • 36events • 47handling • 21messages • 18terms • 45

fire and securityinformation • 44

flip-up cover • 7forgotten passwords • 44format, password • 44, 49

Ggeneral operation • 8getting help • 12

Hhandling alarms • 21Help key • 8, 12holdups

alarms • 24, 47event messages • 10, 19queue • 19

Iinformation, fire and

security • 44instruction label • 7integrated systems • 49introduction • 5intrusions, undetected • 28invalid passwords • 13


Index


KKeypad Display

cleaning instructions • 42diagnostic data • 37display area • 8features • 7flip-up cover • 7instruction label • 7keypad • 8languages • 49letters • 8operation overview • 8silencing of • 19sounder • 8

keypad lockout • 14, 44keys • 8

Llanguages • 49leap years • 43letters, on keys • 8levels, access • 43, 49life and property insurance • 6lists

device • 33, 39event message • 40, 47message • 33partition • 6, 14, 16, 49selection • 6, 49

local system silence • 37lockout, keypad • 14, 44log off, automatic • 9, 13log on attempts • 14, 44logging off • 14, 32logging on • 13, 33

MMain menu • 10, 11maintenance • See servicemanual disarms • 15, 30maximums

bypassed devices • 16, 28log on attempts • 14, 44

menusDisarm Security • 11Main • 10Reset/Silence • 19View Events • 10, 19

messagesevent • 18, 47fire alarm event • 18holdup event • 10priority • 18, 21, 47queues • 18, 40, 47security event • 18

missing commands orpartitions • 43

modesActive • 13Arm and leave • 15Arm and stay • 15Standby • 13, 47

monitor events • See otherevents

NNext command • 12, 33normal and off-normal

devices • 25, 26, 27numbered commands • 10, 11

Ooperating instructions label • 7other events • 47

Ppanel reset problems • 22.

See also troubleshootingpanel silence • See Silence

Panel commandpartitions

arming • 15, 25, 26, 27defined • 48disarming • 14, 30list • 14, 16, 31missing • 6, 43, 49resetting • 20, 35


Index


partitions (continued)rights • 49selecting • 35selection screen • 36states • 14, 16, 31

passwordscharacters • 9, 13, 33correcting mistakes • 13defined • 49entry • 9, 13forgotten • 44format • 13, 44, 49invalid • 13lockout • 14privileges • 49validation • 13, 33

periodsactive • 13lockout • 14, 44

points • See devicespreventing unauthorized

use • See logging offPrevious command • 12, 33primary language • 49priority queues • 47privileges • 49procedures

arming and leaving • 16, 25arming and staying

inside • 17, 26autodisarming • 14bypassing devices • 28conducting bell tests • 38disabling devices • 30disarming partitions • 31displaying diagnostic

data • 37enabling devices • 32handling burglar alarms • 23handling fire alarms • 21, 22handling holdups • 24logging off • 32logging on • 33manual disarms • 15removing a bypass • 34

procedures (continued)resetting partitions • 20, 35resetting the panel • 34silencing alarms • 36silencing the panel • 19, 37testing the Keypad

Display • 38viewing device status • 39viewing events • 40

programming software • 44proprietary system

silence • 37

Qqueues

clearing • 20event message • 10holdup • 19, 24, 47list of • 40, 47message priority • 18, 21,

47viewing event

messages • 40, 47

Rreduced site security • 29Remove Bypass

command • 33Reset Fire command • 34.

See also panel resetproblems

Reset Partition command • 20Reset Security command • 20,

35Reset/Silence menu • 19resetting partitions • 14, 20resetting the panel • See

Reset Fire commandresponding to fire alarms • 21reviewing event

messages • 18rights, partition • 49


Index


Sschedules, testing • 41screens

Select Partition • 36selection • 11Standby • 9, 10, 13

scrolling through selectionscreens • See Nextcommand; Previouscommand

secondary language • 49security

alarm events • 47event messages • 18terms • 45

Select Partition screen • 36selection screens • 11service • 42Silence Alarms command • 36Silence Panel command • 19,

37site partitions • 6Software Version

command • 37sounder • 8, 19, 38Standby mode • 13, 47Standby screen • 9, 10, 13states

Arm Away • 14Arm Stay • 14device • 16, 45normal and off-normal • 16,

25, 26, 27partition • 14, 16, 31

staying inside an armedpartition • See Arm andStay Inside command

supervisory events • 47system programming • 44system tests • 6, 41systems

Canadian • 37integrated • 49U.S. • 37

Ttasks, common • 13terms

access levels • 49arm and leave • 48arm and stay • 48armed partition • 48command privileges • 49devices • 45disarmed partition • 48events • 46fire alarms • 45, 47holdup alarms • 47integrated systems • 49other events • 47partition rights • 49partitions • 48passwords • 49points • 45priorities • 47privileges • 49security • 45security alarms • 47security events • 47trouble events • 47zones • 48

Test Bell command • 38, 41Test Display command • 38,

41test schedules • 6, 41timeout feature • 9trouble events • 47troubleshooting guide • 43turning off security • See

disarming partitionsturning on security • See

arming partitions

UU.S. local and proprietary

systems • 37unauthorized use • See

logging offundetected intrusions • 28using the Keypad Display • 8


Index


using this guide • 5using your system • 6

Vvalidation, password • 13, 33View Device Status

command • 39View Events command • 10,

19, 40View Events menu • 10, 19viewing event messages • 18

Zzones • 48


Keypad Display User Guide - Fire Alarm Resources · Keypad Display User Guide 5 Introduction Using...

Documents

Transcript of Keypad Display User Guide - Fire Alarm Resources · Keypad Display User Guide 5 Introduction Using...