[Keynote] Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

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Predictive APIs: What about Banking? Natalino Busa Data Platform Architect at Ing

Transcript of [Keynote] Predictive APIs: What about Banking? - Natalino Busa @ PAPIs Connect

Predictive APIs: What about Banking?

Natalino BusaData Platform Architect at Ing

@natbusa | linkedin.com: Natalino Busa

Distributed computing Machine Learning

Statistics Big/Fast Data Streaming Computing

@natbusa | linkedin.com: Natalino Busa

ING group

http://www.ing.com/About-us/Purpose-Strategy.htm

@natbusa | linkedin.com: Natalino Busa

ING group

Empowering people to stay a step ahead in life and in business.

http://www.ing.com/About-us/Purpose-Strategy.htm

@natbusa | linkedin.com: Natalino Busa

Abraham Harold Maslow (April 1, 1908 – June 8, 1970) was an American psychologist who was best known for creating Maslow's hierarchy of needs

@natbusa | linkedin.com: Natalino Busa

Human needs

Physiology

Contractual

Love & belonging

Esteem

Self-actualization

breathing, food, water, sleep

security of body, resources, health, employment, property

friend, family, partnersecurity of love and belonging

self-esteem, confidence, achievements, respect

spontaneity, creativity, acceptance, freedom, ethics

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technology helps.

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Connectivity, Electricity, Protocols

REST APIs, Encryption, AuthenticationReal-Time, Accurate, Reactive,

Notification, Autofill/correct,Recommenders, Social

Predicting and PlanningSet goals, Achievements

Trusted CompanionFreedom, Personal advice

innov

ation

Physiology

Contractual

Love & belonging

Esteem

Self-actualization

APIs evolving to higher goals

data is the fabric of our lives

all our relationships are based on data

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Data is the new ...

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Data as a Relationship

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Data as a RelationshipTrust

Transparency of Use

Customer First

Regulations and Laws

Respect and Protect

Providing a Service

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Help the customerPropose, Advise, Select, Filter, Connect, Simplify

Actionable Data, Ethical approach

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Help the customerPropose, Advise, Select, Filter, Connect, Simplify

Protect the customerDetect, Prevent, Alert, Block, Defend, Identify, Authorize

Actionable Data, Ethical approach

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Strategic data-driven initiatives

● We are looking at fintech innovation to help strengthen our lending capabilities and better serve our consumer and SME clients.

● We launched a strategic partnership with Kabbage, one of the leading US-based technology platforms providing automated lending to SME.

● A first pilot project, in Spain, is underway.

● In January 2016, we made an investment in fintech WeLab, which provides consumer loans in China and Hong Kong in a fully automated process that just takes minutes, from application to approval.

http://www.slideshare.net/ING/4q15-media

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Strategic data-driven initiatives

http://www.slideshare.net/ING/4q15-media

● Innovation helps to empower people to make better financial decisions

● In Poland, we launched Moje ING, a new omnichannel banking platform, based on a similar platform in Spain.

● The platform gives customers insights into their personal finances in an easy and intuitive way.

@natbusa | linkedin.com: Natalino Busa

Predictive API’s: How to get there?

Input

Hand Designed Program

Input Input

Rule-based System

Output

Hand Designed Features

Mapping from features

Output

Learned Features

Mapping from features

Output

Classic Machine Learning

Input

Learned Features

LearnedComplex features

Output

Mapping from features

RepresentationalMachine Learning

Deep Learning

Prof. Yoshua Bengio - Deep Learninghttps://youtu.be/15h6MeikZNg

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Predictive APIs in banking:It’s a long journey.

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Predictive API’s: How to get there?

Data +

Tools / Applications / API’sFrameworks & LibrariesScientists & EngineersDomain Experts

@natbusa | linkedin.com: Natalino Busa

Predictive API’s: How to get there?

Data +

Tools / Applications / API’sFrameworks & LibrariesScientists & EngineersDomain Experts

@natbusa | linkedin.com: Natalino Busa

Predictive API’s: Research at ING

Clustering geolocated data using Spark and DBSCANHow to group users’ events using machine learning and distributed computing

By Natalino BusaJanuary 28, 2016

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Data Science: quality and parsimony

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Data Science: quality and parsimony

How data scientists feel about their models

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Data Science: quality and parsimony

How data scientists feel about their models

How managers feel about data scientists’ arguing models

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Data Science: start lean

● What‘s the improvement?

● Can you quantify your model quality? ● Can you quantify impact impact?

● What is the impact for the customer journey? ● Can it be converted in financial results?

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Tools and applications: inspiration from the web

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Tools and applications: inspiration from the web

The API for banking data.

Two levels:

- Transactions- Risk Scoring

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Predictive APIs: opportunities

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Predictive APIs: opportunities

Feature Extraction, Anomaly/Novelty Detection:Identification based on behaviour rather than credentialsFraud detection and Intrusion detection

Manifold learning algorithmsNon-Linear Dimensionality Reductions

Spark GraphX, Neo4J

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Predictive APIs: opportunities

Classification, Clustering:Automatic tagging of transactions

Topological Data Analysis

Analyze high-dimensional data, visuallyhttp://datarefiner.com/

Analysis of NetFlix Prize Dataset.

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Voice, Speech and Video recognitionZero UI

Predictive APIs: opportunities

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Crossing the chasm

ExperienceTechnology

Data + Science

APIs

Muchas gracias

Natalino BusaData Platform Architect at Ing

@natbusa