Keynote Closing Speaker

Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)

The Power of Demand-Driven Fulfilment

DuPont: Three Strategic Priorities

Executive summary

• DuPont’s experience demonstrates that demand driven fulfillment can lead to significant improvement in customer experience and operating efficiencies

• This session will describe how DuPont has achieved these benefits through a systemic approach that involves o Customer segmentation o Competitive intelligence o Product line management o Cross-functional alignment

• The result is an aligned end-to-end supply chain with improved capability of

people, systems, and tools enabling sustainability

Demand Driven Fulfillment: Improving capability to enhance competitiveness and deliver three sets of benefits

Delivering Results through Demand Driven Fulfillment

Supply Chain Optimization results when Strategy, People, Process and Execution come together…….

……. driving continuous improvement

Demand Driven Fulfillment: A model for sustainable supply chain improvement

…robust alignment and optimization embedded in the business

Supply Chain Architecture: The technical design to ensure end-to-end alignment

Business Operating Model: The framework that connects people, processes, and systems to ensure sustainability

Business Operating Model

End-to-End Alignment: Core concept for managing our supply chain

Aligning product line & supply chain/asset capabilities with our customer’s supply chain needs

Decision Centers: A managing process for execution that enables performance management and feedback

Decision Centers Explained

Learning Cycle: Demand Driven Fulfillment creates a learning process to drive continuous improvement

Learning Cycle

Performance Management: Integration with S&OP drives better planning and execution

Program roadmap: Each phase executed as a holistic system will help enable sustainable results

Interdependent Workstreams: Create aligned processes and capabilities that become the DDF system

Program Team Structure: Important for cross-functional alignment and a key aspect of change management

Sustainability: Each element of the operating model plays an important role

Summary: Competitive Impact

• Gained visibility and alignment across the supply chain

• Improved reliability and responsiveness

• Enabled growth while reducing costs

• Achieved significant financial benefit to the bottom-line