Kevin Considine

One Team. One Dream Britain & Ireland’s # 1Brand

Samsung Electronics

• Since 1969 - 46 Years old

• $207 Billion Revenue (‘14) • Global Top 14 in Fortune

500

• 217 Offices & 326K Employees • In 79 Countries

• 7th of 100

• Business Unit

• TN, CE, IT, Components(Semi-conductor, LED, LCD, OLED)

Samsung Group

• Since 1938 - 77 Years old • $327 Billion Revenue (‘13)

• Global Top 10 in Fortune 500

• 80 Affiliated Companies

• For Electronics Industries, • Financial Services,

Machinery & • Heavy Industries, Others

• 609 Offices & 427K Employees

• In 86 Countries

1. Electronics

13. SDI (Battery)

4. Heavy Industry (Shipbuilding)

12. Cheil Industries (Fashion)

8. Life Insurance

10. Securities VC 11. Venture

2. Electro-Mechanics

7. Cheil (Advertising)

6.Techwin (Defence and Security)

9. Fire & Marine Insurance

Samsung in the UK

Samsung Electronics European Network Samsung Group European Network

11 out of 13 companies in the UK 8 out of 9 Electronics functions in the UK

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3. Construction & Trading

5. Samsung Data System

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Sales R&D

Manufacturing Subs

Design

Telecom Office Procurement Europe HQ Semi-conductor

QA Lab (Quality Assurance)

33Years old since 1982

£39m In 2014

1,500 Employees

History of Samsung Products

1972 –Samsung’s 1st B&W TV 1973 – Econo Colour TV (1st in Korea). 1974 – Samsung’s 1st Washing Machine Separate Spin Dryer

1970s 1980s 1981 – MyMy Cassette Player 1986 – 4mm VTR. 1st 4mm VTR with built in camera. 1987 - Laptop Computer

1991 - Colour Laser Printer 1996 – Myungpum 1997 – Zipel Refrigerator

1990s 2000s 2003 – DuoCam Camcorder 2004 – Home Theatre System 2007 – MP3 Player

2010 – 3D TV 2010 – Galaxy 10 2011 – Galaxy Note 2013 – Galaxy Gear 2014 – Samsung GearVR

2010s

Key Environmental Landmarks

1992 Rio Declaration. Samsung supports global mandatory cuts of GHG. Group wide emissions reduction of at least 30% by 2020. 1996 Green Management of products and factory processes 2009 Enter into Carbon Disclosure Project Climate Disclosure Leadership Index 2011 Samsung Group Vision 2020 with Energy Management 2020 2012 Carbon Trust certification of flagship smartphone range – latest S6. 2013 Energy Star Partner of the Year – sustained excellence award from EPA. 2014 Samsung C&T Listed in the DJSI World Index

Circular Economy Repair

Reuse

Remanufacture

Recycle

Durability

Closed loop

Resource management

Refurbishment

Servitisation

Leasing

Repurpose

Recovery

Obsolescence

What is the Circular Economy?

Modularity

Reducing consumption Extended

product lifetime

Dematerialised services

Long-term leasing

Conventional hire

Short-term rental

Peer to Peer

Asset Management

Collection

Design for life

Peer to Peer

Made to order

Remanufacture

Refurbishment

Customer Centric

Business Model Ideas

WRAP Innovation Map

Samsung Manufacturing

Distributors

Customers

Software Platforms

Samsung Retailers

Service

Evolution of how we do business:

Spotlight on Service

• Face to Face Service – 20 shops across UK

• Online Support – 49% can be fixed remotely

• UK Contact Centre – Leeds

• Service Academy – Birmingham and Kidderminster

Spotlight on Retail

• New “Refurb” model – Samsung certified refurbished and pre-owned

mobile devices. – www.samsung-outlet.com

• New “Trade-In” model – Trade in existing Gear devices – Mobile devices included later this month – http://shop.samsung.com/uk/geartradein

Collaborative Action

• WRAP • techUK • Samsung

• Active policy landscape – European Commission – Devolved Governments

• Samsung priorities 1. Economic imperative; 2. Better regulation, not more; 3. Consumer focus.

Circular Economy moving forward

Thank you