Kerala State IT Mission

Dr. Rathan U Kelkar IAS

Director

Kerala State IT Mission

director@keralastateitmission.org

Hearty Welcome

to the

Representatives from African

countries

to

Kerala

Agenda

A glimpse of Kerala

Kerala State IT Mission

Akshaya

Agenda

A glimpse of Kerala

Kerala State IT Mission

Akshaya

!

Agenda

A glimpse of Kerala

Kerala State IT Mission

Akshaya

Role of KSITM

Nodal agency of Government for e-governance activities

Provide core IT Infrastructure

State Data Centre

Kerala State Wide Area Network and Office wide Area

Networks (in Sectt., Vikas Bhawan, Public Building, Civil

Stations)

FRIENDS and CSCs

Role of KSITM Provide Other common IT Infrastructure

Video-conferencing

24*7 Citizen Call Centre

Official email Facility

State Spatial Data Infrastructure (Under development)

E-procurement (under development)

Mobile Infrastructure (Under development)

Mapinfo cum Integrated Govt. Service Gateway (Under

development)

Role of KSITM

Lay down policy guidelines regarding IT use in Government

IT security policy

IT procurement guidelines

Development of IT applications- TSP guidelines

Website guidelines- Content Management Framework

Malayalam Font policy

Email use policy

Setting up of IT Division

Role of KSITM

ICT for development

Akshaya

Malayalam Computing

Ente Gramam

Insight

E-Krishi

Kerala Innovation Foundation – KIF

Role of KSITM

Human Resource Development

SPEED-IT

E-Gov programme by IIITMK and IMG

Mass HR programmes

YES@Kerala

Capacity building programmes

Skill enhancement in polytechnics

Model Finishing Schools

Women's skill enhancement programme

Role of KSITM

Promotion of FOSS

International Centre for FOSS in Trivandrum

FOSS Finishing School in Kochi

International Conference on Free Software Free Society

Role of KSITM

Wide Area Networks

Kerala State Wide Area Network (KSWAN)‏

• Covers all 14 districts.

• Base stations at 152 blocks with

• wireless connectivity of 10 kms.

• 1,500 additional remote locations.

• Operational at the BHQ level

• 3 nodes: at Trivandrum, Kochi, Kozhikode

Link to districts

MPLS backbone of SII

Link to blocks

FRIENDS

Fast, Reliable, Instant, Effective Network for Disbursement

of Services

A single window ‘no queue’ integrated remittance centre

where citizens can pay all taxes and other dues to the

Government

9am to 7pm-service including Sundays

Citizen Call Centre

•Call (# 155300)‏

• Located at Trivandrum- caters to whole state

• Revenue, Civil Supplies, Motor vehicles, Kerala

State Electricity Board, Kerala Water Authority,

Universities etc

• About 5 lakh calls have been answered by the

Citizen Call Centre since its beginning

• All days except National holidays in a 24x7 manner

Video conferencing

19 VC locations

24-hour service

Helps to organise online meetings and

discussions

Sutharya keralam uses this infrastructure

Malayalam Computing-

My computer my language

Standardizing Common applications

Personnel management : “SPARK”

File tracking: “IDEAS”

Work flow automation “MESSAGE”

eForms (under Development)

eDistrict (under Development)

SMS based service application (under development)

Role of KSITM

ICT for development

Akshaya

Malayalam Computing

Ente Gramam

Insight

E-Krishi

Kerala Innovation Foundation – KIF

Role of KSITM

e-District

Providing Citizen Services through single window to ensure efficiency transparency and reliability of such services enabled by automated District Administration

Mission mode Project under NeGP

To provide easy access of Government services to citizen

To make it easy for the District Administrative Officials to perform their functions efficiently.

Providing efficient service delivery through channels like existing departmental access points, Akshaya, Internet etc.

Reengineer internal processes of District Administration, Subordinate offices and participating departments to increase functional efficiency.

Collaborating for Development:

Ente Gramam

Main Features Local Content Local Language By Local People

Status• Kannur district• Funded by UNESCO & KSITM• All local bodies in KannurDistrict• Roll out to two other districts

(Malappuram & Kollam)

ICT for differently-abled: INSIGHT

• Train visually challenged on ICTs to help them earn better livelihood.

• Free and Open Source based• Orca• Initiated in March 2007.• INSIGHT ICT Centre in Trivandrum• Pilot successful. Roll out in Mallapuram,

Thrissu, Kasargod, Ernakulam and Kannur

Website:http://insight.kerala.gov.in

• Market driven Agricultural Initiative through IT enabled Agri Business Centres in Kerala State

• Farm Advisory Services

• Agri Market Information

• Resource Library

• Trade Centre with toll Free numbers

• Farmers database

E-Krishi

Sutharya Keralam

Convergence of all the available forms of Communication to redress the grievances of the citizens.

Automation of Chief Minister’s Grievance Redressal Cell

SPARKPayroll and Personnel Management Software

• Payroll and personnel management

5.25 lakh Employees

Data Entry for 2.7 lakh employees completed.

More than 60000 employees in 812 salary processing offices

Mandatory implementation in all Departments

Website (http://www.info.spark.gov.in/)‏

Digital Workflow-MESSAGE

• Paperless Organizations: KSITM, KSUDP, KSITI, Akshaya, Callcentre, Food and Civil Supplies.

• Departments in Secretariat to use MESSAGE: Finance, PWD, Higher Education, IT, NORKA and co-operation

File Tracking using IDEAS

The CITIZENS can obtain online information about the current status of their petitions submitted to the government.

The OFFICERS can obtain online information about the movement of files related to their subject, office, department or ministry under the government.

The GOVERNMENT obtains an advanced information support system that facilitates more efficient administration.

Websites on Content Management

Framework• Over 200 websites and portals.

• All Ministers have websites

• All panchayats have webpages

• Free and Open source based initiative to migrate all Government websites to CMF.

Dr. SMS m-health application

Implemented in Kozhikode, Kannur and Kasaragod districtsA web portal and GIS based interface is ready ; available at www.drsms.kerala.gov.in

Enables citizens to use mobile phones to get information onhealth resources

Provides the user with a comprehensive list of medicalfacilities available in their locality, like doctors or hospitals having expertise in various medical disciplines

Agenda

A glimpse of Kerala

Kerala State IT Mission

Akshaya

Akshaya (CSC)

More than 2000 Akshaya centres all over Kerala

At least two centres in a village

Began as e-literacy campaign in Kerala

Evolved as a hub of e-services

Introduced e-payment facility

Promotes to content development in local language

Boosts community collaboration

5-10 PCs

Peripherals

IT trained Personnel

ONE e-CENTREcovers about 2-4 sq. KMs serving 1,500 -3000 households

Internet

Akshaya Centers276 in Malappuram2100- Total in Kerala (as on 31.03.2009)

Evolution

November 2002- Launched in Mallapuram district. Formally inaugurated by H.E. the President of India

2006-2007- Expanded to 8/14 districts

March 2008- Expanded to 14/14 districts

March 2009- ~2100 Akshaya Centres

Direct employment generated ~6500.

# Akshaya Centres

0

500

1000

1500

2000

2500

2003 2004 2005 2006 2007 2008 2009

# Akshaya Centres

Governance MechanismDirector (KSITM)

Director (AKS) (SCA)

G2C, B2C, G2G

Dist Coord (AKS)

District Collector

Block Coord (AKS)

Panchayats

Facilitators

AKSHAYA (CSC) AKSHAYA (CSC)

AKSHAYA (CSC)

Services

G2C

B2C

G2G

C2C

Social Services

G2C

E-literacy

E-payment

VAT E-filing

Intel Learn

eVidya

Malayalam Computing

INSIGHT

B2C eKrishi

E-learning IGNOU

Keltron Animation

CDIT

Microsoft Certification

DOEACC

Railway ticketing

BSNL Coupon Recharge

LIC Micro-insurance

Internet kiosk-surfing, email, photocopy, scan etc.

G2G

SPARK training

Data entry

E-literacy

Total trained 33.22 lakhs

Cent percent literacy achieved in Mallapuram, Kannur, kozhikode, Trichur, Kasargode districts.

Income for Akshayaentrepreneur Rs. 120/trainee

0

5

10

15

20

25

30

35

2004 2006 2008

E-literacy (lakhs)

Started in January 2006 in Mallapuram district. August 2007 expanded to 8/14 districts. March 2009 expanded to 14/14 districtsOver 800 Akshaya Centres involved Bills collected Electricity, BSNL landline and mobile, Water Authority,

University fees for Calicut University

Akshaya entrepreneur gets Rs 4 to 5 per transaction. New payments proposed to be added Kerala University fees

Addresses the existing gap in Agri.

Information flow and transaction

management.

The vision of the project is to establish

a connected farmers community

throughout Kerala who have access to

information on Market Demand,

Prices, Good Agricultural practices,

Quality agricultural inputs supported

by a technology enabled robust

transaction platform that facilitates all

their offline activities.

State/Region/Department

Kerala State / District Malappuram .

Project to be led by Kerala State IT

Mission with the active support of

Agriculture Department & IIITMK

146 Akshaya Centers in MalappuramDistrict

Comprehensive farm survey in 5 districts viz Kollam, Eranakulam, Kozhikode, Kannur and Kasaragodduring 2008-2009 to implement e-Krishiprogramme

125 Panchayats being covered.

•Akshaya centers as e-Krishi Info centers

Road Ahead

New G2C services under e-district project through Akshaya Centres by end 2009/ early 2010.

Akshaya Directorate (SCA) to organize new B2C services

New Akshaya Centres to be started in uncovered Panchayats

Marketing of B2C services through promotional campaigns including SMS campaign

E District services

Certificates: Attestation, Birth/Death, Identity, Dependent, Caste, Nativity/Residence/Domicile, NOC, Character, Solvency, BPL, Community, Disability, Family Status, Income.

Government Dues and Recovery: Issue of notices, Track default loan processes, Maintain record of payments, Updation of Treasury receipts.

Revenue Court Cases: Application of Revenue Court Cases, Issue of notices, Adjournment of cases, Tracking status of execution of order, stay and final order of cases.

RTI and Grievance Services

E District services

Pension: Processing and sanction of pensions, financial assistance for old age, widow, physically handicapped, deserted wife pension, farmer social security scheme, destitute children, marriage assistance scheme, scholarship

Public Distribution System: Ration Card- issue of new ration card, issue of duplicate/replacement ration card, addition of name, deletion of name, change of address.

Transport Services: Licenses, Tax Payments

Passport

Commercial Taxes: New Registration, Tax Payments, Renewal of licenses

E District services

Local Self Government Institutions Services: Registration, Tracking and Information Application, Bill-payments, Collection of property tax, Building plans.

Utility Services: Payment of Telephone/mobile bills, Booking of air-tickets, Money exchange/transfer, Renewal of insurance policies, Forms for various public services.

For more details

Log on to

www.itmission.kerala.gov.in

Thank you