Kenya tourism
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Transcript of Kenya tourism
Thank You
Who we are• Travel Technical Solutions Consultants• Exclusive Agent for leading technical Providers• Travel Business Developers.
Current Join-Venture
Join-Venture to be added by mid 2014
Who we are
• Travel Technical Solutions Consultants• Exclusive Agent for leading technical Providers• Travel Business Developers.
• Travel Technical Solutions Consultants• Exclusive Agent for leading technical
Providers• Travel Business Developers.
Market
Tourism
Marketing Tourism
to Arab World
Kenya & Tourism Arab World and Tourism How we will DO IT? Building Process to Success
Power up local resellers/Buyers. Building HSPI. Integrating LC & LCCs
Building Process Result Ready to Market Magical Kenya What do we need.
Tourism
Do we need to talk about
Kenya?NO
Do we believe in Kenya?
YES; That is why we are here
Arab World and Tourism
Source: International Monetary Fund (IMF), World Economic Outlook
Middle East Outbound Potential
Population growth
Year 2011 ------ 277 million
Year 2025 ------ 335 million
Year 2050 ------ 418 million
Key source markets
GCC countries:
• 20% of ME population.• 60% of travel volume. • 75% of travel spend
ME Holiday Preferences:
- City holiday- Culture/sightseeing trip- Beach holiday/holiday by the sea- Shopping trip- Visit to leisure/theme park.- Touring/driving holiday
Growing in importance
- Luxury holidays- Adventure holidays- Health/wellness holidays
ME Traveller information needs
• General country information• Cities• Tourist sites• Shopping• Entertainment• Activities• Hotels• Exchange rates• Cost of holiday• Transport• Medical coverage
Do you Know?
- ME Outbound Potential (GDP growth) is 5.3%/Year (2012-2017)?- ME Outbound Tourism expenditure is US$ 50 billion?- 77% of the ME out bound Tourists are Intraregional? Don’t know where to go?- 6 of the top 10 preferred destinations are no more available?- Are you marketing Magical Kenya to the Arab World?
YESThen…… What are we going to add?
What are we going to add?
We will bring in $ in to the country.
We will help in developing the hospitality provided services.
We will help in improving the exchange rate of the country currency.
We will help in the country security.
We will help in improving the local economy.
We will help in decreasing the unemployed Kenyans pie.
We will help Local carrier improve by decreasing their cost.
We will help in improving foreign investment.
WE NEDD TO MARKET
TO THE ARAB WORLD
How????- By developing Marketing and Media plan for each country.- By holding seminars in each country.- By offering FAM trips to some Travel Agents from each
country.- By representing Kenya in Arabic Trade centers (ATM Dubai).- By developing a governmental Website.
That is most of what in a Marketing Plan
The above is just 20% of what we will do and 100% different on how
will implement
Have already selected a complete suit of solution which has all what we need to build Kenyan HSPI.
Will establish a JV company with one of the IATA Travel Agencies in Kenya.
We will build the Kenyan Hospitality Service Providers Infrastructure (HSPI).
With JV trained team we will start the building process for
Then how????
Building Process
Building Process
Power UP local resellers/buyer
s
Integrate Hospitality Providers
Integrate LC & LCCs
At one timeNon IATA
Travel Agents
IATA Travel Agents
Corporates
Hotels/FA/Resorts
Rent a Car & Insurance
Tour Operators
BenefitsNon IATA
Travel Agents
Corporates
Become an IATA with no fund required:- IATA Bank Guarantee- Airlines Bank Guarantee- Wholesalers Bank Guarantee- Content of more than 250 LCCs- Best Available rates among other
countries.- Content of Luxury services (Privet Jets)- Increase profitability by getting an
incentive per segment.- Easy to employ new staff.- Protected from all type of ADMs- 24/7 help-disk support.- Own their website with a complete
booking engine.
Decrease around 10% of their travel expenses.
Own their own Travel Agency and enjoy the
privileges of it.
IATA Travel Agents - Might become Non IATA and use the frizzed cash to
enlarge their existing:- IATA Bank Guarantee- Airlines Bank Guarantee- Wholesalers Bank Guarantee
- If not; then enjoy:- Content of more than 250 LCCs- Best Available rates among other countries.- Content of Luxury services (Privet Jets)- Increase profitability by getting an incentive per
segment.- Easy to employ new staff.- Protected from all type of ADMs- 24/7 help-disk support.- Own their website with a complete booking
engine.- Create charter flights/packages to be sold by Non
IATA agents or to be bought by corporates
Power UP local resellers/buyer
s
Outcome
A bigger room to hunt opportunities.Strong Local network
Reach Content that we as a local entity we GURANTEE
Healthy competitive local market
More hiring opportunities especially to un employed localsStrong coverage to market needs especially to foreign investments
Force locals not to bankrupt.
Graduators to business men
Built
Full Fill
Power UP local resellers/buyer
s
Integrate Hospitality ProvidersBuilding
ProcessHotels/FA/
ResortsRent a Car &
InsuranceTour
Operators
• Free complete solution to propose their property and services.
• A complete payment Guarantee• 100% Guarantee for Cancelation/Change Booking polices
Best AvailabilityBest Fare
Outcome & Benefits
We are almost there…..But we now have most if not all
Hospitality Service providers integrated in one Platform
Integrate Hospitality Providers
• Descriptions• Prices• Inventory• Policies• Restrictions
Integrate LC & LCCsBuilding
Process
1,000,000 Segments/YearLocal Market Cost $ 5,000,000We will offer the same Cost $ 1,000,000
Best AvailabilityParity Fare to Web Fare
What We Will Have By Then
Powered up local resellers Service
Integrated Hospitality Providers
• Descriptions• Prices• Inventory• Policies• Restrictions
Last Step Before
MarketingHistory:
Visited Saudi ArabiaConducted a conference with Ministry of TourismConducted a conference with Travel Board MembersSome have implemented a Media Plan
Less than 5% of Targeted segments has been
achieved
KNOWING THE SAUDI TOURISTS BEHAVE AND CHARACTERISTICS AND SPENDING MONEY ON A
MASS MEDIA IS NOT THE
KEY
Important factors affected the success:
• Secured Content• Lack of trusted Local Tour Operators• Lack of destination knowledge• No one will protect Travel Agents (Locally).• Lack of Relationship & Business History.• More competition that time• Knowledge of the Market
• Our network• Our experience• Culture Knowledge• Market understanding• Direct Involve With
Travel Agents in each Market
1. Select a representative:• Distribute the system to all travel agents in the country.• Collect the cash so we pay for the sold services.
2. Our local office to:• Monitor selected representative• Communicate with local Media companies to set and
implement approved media plan.3. Our H.O. to:
• Manage local infrastructure.• Coordinate with local offices in each country.• Update and work hand in hand with Kenya Ministry of
Tourism.• Update and work hand in hand with Ministry of Interior.• Update and work hand in hand with Chamber of
Commerce & Ministry of Trade.
Now Marketing Tourism Starts
Not Only That Through our 24/7 call center; we will:Make sure the bookings are 100% confirmed.Contact the tourist once they arriveReceive emergency callsFollow up with insurance companies once needed.
We will need to assure they feel home
Manage Built Local HSPI
Manage Built Oversees Network
Chamber of Commerce / Ministry
of Trade
Ministry of Interior
Ministry of Tourism
Local Airline
Data
Support
Investment Opportunities
Now we are ready to Market ……..
What do we need
The pleasure of The President support.The pleasure of the Minister of Tourism Support.Representative Letter from The ministry of
Tourism to Market Kenya Tourism in Arab World.Letter of Introduction from The Ministry of TourismLocal Carrier & Low Cost Carrier Support.Communication line with Ministry of Interior,
Ministry of Trade and Chamber of Commerce
Thank You