Kenya E-gov Strategy for EAC Workshop 28th June 05

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    Kenya eKenya e--Government Strategy:Government Strategy:ProgressProgress

    Vincent O. OkongoVincent O. Okongo

    Directorate of EDirectorate of E--GovernmentGovernment

    Cabinet Office, Office of the PresidentCabinet Office, Office of the President

    REPUBLIC OF KENYAREPUBLIC OF KENYA

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    OutlineOutline

    What/whyWhat/why ee--govgov

    BackgroundBackground

    ProgressProgress

    Way forwardWay forward

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    What is eWhat is e--Government?Government?

    Use of ICT in the provision ofgovernment services

    An Integrated Customer Service,

    with a single point of entry, providingone view on all government services.

    Facilitate more accessible

    government services. Allow greater public access to

    information, and make government

    more accountable to citizens.

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    Why eWhy e--Government?Government? -- ObjectivesObjectives Improve collaboration between government agenciesImprove collaboration between government agencies

    through reduction in the duplication of efforts, andthrough reduction in the duplication of efforts, andenhance efficiencyand effectiveness of resourceenhance efficiencyand effectiveness of resourceutilization;utilization;

    Improve Kenyas competitiveness by providingImprove Kenyas competitiveness by providing

    timely information and delivery of governmenttimely information and delivery of governmentservices;services;

    Reduce transaction costs for the government,Reduce transaction costs for the government,citizens and the private sector through the provisioncitizens and the private sector through the provision

    of products and services electronically; andof products and services electronically; and

    Provide a forum for citizens participation inProvide a forum for citizens participation inGovernment activities.Government activities.

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    Background to Kenya eBackground to Kenya e--GovGov

    InterInter--ministerial committeeministerial committee process started in June 2003process started in June 2003

    Consultative processConsultative process

    BenchmarkingBenchmarking best practicesbest practices --Canada,Canada, Singapore, Malaysia, NewSingapore, Malaysia, NewZealand, Australia, South Africa, UKZealand, Australia, South Africa, UK

    Cabinet ApprovalCabinet Approval January 2004January 2004 Launching in March 2004Launching in March 2004

    ImplementationImplementation

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    Progress 1: Institutional Set UpProgress 1: Institutional Set Up

    Cabinet ICT CommitteeCabinet ICT Committee Oversee the implementation of the eOversee the implementation of the e--GovernmentGovernment

    StrategyStrategy

    Permanent Secretaries CommitteePermanent Secretaries Committee

    Coordinate implementation and provide institutionalCoordinate implementation and provide institutionalsupport and ownership to marshal resourcessupport and ownership to marshal resources

    Directorate of eDirectorate of e--GovernmentGovernment

    Develop and define strategies and acts as SecretariatDevelop and define strategies and acts as Secretariat

    Ministerial ICT CommitteeMinisterial ICT Committee

    Coordinate implementation of eCoordinate implementation of e--Government projects atGovernment projects atthe ministry levelthe ministry level

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    Progress 2: Awareness on eProgress 2: Awareness on e--

    governmentgovernment Cabinet ICT committeeCabinet ICT committee ownershipownership

    and directionand direction

    Permanent SecretariesPermanent Secretaries leadershipleadershipand commitmentand commitment

    Ministerial ICT committees/ICT unitsMinisterial ICT committees/ICT units management of emanagement of e--governmentgovernment

    projectsprojects All othersAll others publicity on the printpublicity on the print

    mediamedia

    Publicity strategy under developmentPublicity strategy under development

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    Progress 3: Structured CableProgress 3: Structured Cable

    NetworksNetworksFour Ministry buildings done:Four Ministry buildings done:

    FinanceFinance -- Treasury buildingTreasury building

    EducationEducation Jogoo BJogoo B AgricultureAgriculture Kilimo HseKilimo Hse

    ImmigrationImmigration Nyayo hseNyayo hse

    Seven buildings are in progressSeven buildings are in progress

    Plans underway to do another sevenPlans underway to do another seven

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    Progress 4: CompetencyProgress 4: Competency

    developmentdevelopment

    Ongoing training for technical staff inOngoing training for technical staff inkey competency areas:key competency areas:

    website development and hostingwebsite development and hosting network administration,network administration,

    database management,database management,

    Maintenance of systemsMaintenance of systems

    User training for all civil servantsUser training for all civil servantsstartedstarted

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    Progress 5: G2GProgress 5: G2G

    IFMISIFMIS

    IPPDIPPD

    EE--mail Address Systemmail Address System

    OthersOthers land registration, Healthland registration, HealthInformation etcInformation etc

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    Progress 6: G2BProgress 6: G2B

    Tax returnsTax returns -- Kenya Revenue AuthorityKenya Revenue Authority

    EE--procurementprocurement some developmentssome developments

    Tenders awarded, regulatory instruments onTenders awarded, regulatory instruments on

    procurementprocurement -- Ministry of FinanceMinistry of Finance

    Central Bank OfKenyaCentral Bank OfKenya financialfinancialindicatorsindicators

    interest rate, inflation, Com bank rates,interest rate, inflation, Com bank rates,exchange rates, monthly economic reviewsexchange rates, monthly economic reviews

    Ministry of TradeMinistry of Trade trade regulations andtrade regulations andlaws, links to KAMlaws, links to KAM

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    G2CG2C

    All govt. ministries have informationAll govt. ministries have information

    websiteswebsites showing at least theirshowing at least theirorganisation and functionsorganisation and functions

    Kenya Judiciary (eKenya Judiciary (e--law Reports)law Reports)

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    Support requiredSupport required

    -- Change ManagementChange Management

    -- Business Process ReBusiness Process Re--engineeringengineering

    MINISTERIALE-LEADERSHIP

    DEPRTMENTAL

    E-LEADERSHIP

    INSTITUTIONAL

    STRUCTURES

    Way forward..Way forward..

    High LevelHigh Level

    Commitment &Commitment &ee--LeadershipLeadership

    1

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    ICT LITERACYACROSS THE

    CIVIL SERVICE

    EMERGINGTECHNOLOGY

    SKILLS

    COMPETENCYTEAMS

    ee--GovernmentGovernment

    HumanHumanCapacityCapacity

    2

    Support requiredSupport required

    --User TrainingUser Training

    --Technical trainingTechnical training

    --Management trainingManagement training

    Wa f r ar ..Wa f r ar ..

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    Support requiredSupport required

    --Common core infrastructureCommon core infrastructure

    -- Institutionalizing PPPInstitutionalizing PPP

    PUBLIC-PRIVATE

    PARTNERSHIPS

    GOVERNMENTBUDGET

    DEVELOPMENT

    PARTNERS

    InfrastructureInfrastructure

    forforee--GovernmentGovernment

    3

    Way forward..Way forward..

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    Support requiredSupport required-- National Policy ProcessNational Policy Process

    -- Information Access legislationInformation Access legislation

    -- ee--TX Legislation, IPR lawsTX Legislation, IPR laws

    NATIONAL ICTPOLICY

    UNIVERSAL ACCESS

    ELECTRONIC

    TRANSACTION LAWS

    EnablingEnablingLegislationLegislation

    4

    Way forward..Way forward..

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    Its not the strongestof the species

    that survives, nor the

    most intelligent;but the one most

    responsive to

    change.

    Charles Darwin

    And finallyAnd finally

    Thank youThank you

    foryourforyourmost kindmost kind

    attention!attention!