KEI APICS CSCP Information Booklet 2013.01

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    Certified Supply Chain Professional (CSCP)by

    Information Booklet for 2013Version 2013.01 effective from 01-Jan-2013

    Brought to you in India by:

    Developing People for Businesses to Succeed

    KnoWerX Education (India) Private Limited

    Distinguish yourself as a supply chain expert Attain knowledge to effectively manage global supply chain activities Master concepts that create consistency and foster collaboration through best

    practices, common terminology, and corporate-wide communication Predict outcomes more accurately Maximize ROI on systems and technologies Increase professional value and efficiency of the workplace environment Enhance credibility among peers, employers, and customers Accelerate career development and better employment opportunities Increase potential for higher salaries and job satisfaction Gain proven learning and organizational skills to strategically streamline operations

    and drive profits Increase recognition within the industry globally

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    About KnoWerXSince 1992, the founders of KnoWerX Education (India) PrivateLimited (KnoWerX) www.knowerx.com have been relentlesslyworking with a vision to be a leader in developing people forbusinesses to succeed. The mission of KnoWerX is to empower

    and recognize individuals and organizations to be successfulthrough life-long learning.

    KnoWerX is a resource for individuals for best-practicesknowledge and certification in respective areas. KnoWerX is alsoa resource for organizations for providing training to theiremployees and using consultancy services. KnoWerX is alsoputting its efforts in collecting, sorting, organizing and makingavailable business process knowledge in easy to learn forms. Thebenefits to individuals are better ability to perform, better payand faster growth. The benefits to organizations are betteroperational efficiency, more profit, higher growth and better

    ability to stay ahead than competition. The service providersadditionally benefit by improving skills of their employees andhaving more satisfied customers.

    More than 11,200 individuals have taken approx. 30,000certification exams through KnoWerX in India spanning acrossI.T. companies, consultancy firms, manufacturing companies,distribution companies, logistics service providers, BPO serviceproviders, business schools, and other organizations. More than90 corporate customers have tapped the knowledge of KnoWerXconstantly through various training and consultancyassignments.

    About APICSEstablished in 1957 as not-for-profit,APICS The Association forOperations Managementwww.apics.org is the global leader

    and premier source of the body of knowledge in operationsmanagement, serving nearly 40,000members globally. APICS educationand certification programs arerecognized worldwide as thestandard of professionalcompetence in production andinventory management, operationsmanagement, and supply chainmanagement.

    APICS Mission: APICS builds knowledge and

    skills in operations managementprofessionals to enhance andvalidate abilities and acceleratecareers.

    APICS helps its members andtheir organizations tosuccessfully compete and tobuild a stronger globaleconomy.

    About APICS CertificationAPICS world renowned certification programs APICS Certified Supply Chain Professional (CSCP) and APICSCertified in Production and Inventory Management (CPIM) provide operations management professionalswith relevant, essential education that equips them for todays fast-changing market place.

    The APICS CSCP program is the only certification that encompasses the entire global supply chain. Itcovers a breadth of topics -- globalization, logistics, supplier and customer relationship management, ITenablement, logistics, etc. It provides a thorough understanding of supply chain so employees canidentify opportunities for improvement within a company. It sets the standard for supply chaincertification and is accepted by leading companies worldwide. It is divided in to three modules within asingle exam. By earning the APICS CSCP designation, one demonstrates significant commitment to supply

    chain management profession and career, distinguishes himself as an industry expert, and excels withnewly acquired specialized knowledge.

    The APICS CPIM program takes an in-depth look at the production and inventory activities within theinternal operations of a company. It is divided into five process-oriented topic areas to provideparticipants with the best possible educational assessment and knowledge base. It focuses primarily onmanufacturing and provides an in-depth view of materials management, master scheduling, productionplanning, forecasting, and quality improvement within the confines of the operation. Obtaining an APICScertification shows a commitment to the profession that leads to a sense of accomplishment,demonstrates value to the employer, enhances earning potential, and provides a path to careeradvancement.

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    CSCP is a world-wide recognized and accepted certification adding a lot of value to the careers of people who clear this exam. It really has helped me a lot in my career and I personally feel that CSCPdefinitely separates the best from the rest.

    Pandurang Bugadikatti , CPIM, CSCP (Mr. Pandurang Bugadikatti is a B.E. in Industrial Production from Gogte Institute of Technology,

    Belgaum and has 9 years of experience in SCM domain. Currently he is working as SeniorEngineer Quality Assurance in Oracle Value Chain Planning Team.)

    CSCP helped me to understand overall global nature of supply chain and intricacies of such globaloperations at operations level. It helps me to prioritize different action items and gain betterefficiencies and effectiveness of operations.

    Shashank Tilak , CPIM, CSCP, PLS (Mr. Shashank Tilak is a B. Tech. from I.I.T. Bombay and G.I.I.I.E. from I.I.I.E. Mumbai. He has

    more than three decades of experience in project management, application development, etc.Currently he is a consultant and a trainer.)

    APICS has given my career a guiding thrust that it probably lacked. Having worked in the supplychain domain at Hero Honda Motors my knowledge of the field was limited. APICS has changed myprofessional life for better and forever.

    Manav Virdi , CPIM, CSCP (Mr. Manav Virdi is a B.Tech. from NIT, Hamirpur and MBA Operations from SIOM, Nasik.

    Currently he is a consultant with the Operations Advisaory group, PriceWaterhouseCoopers.)

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    CSCP body of knowledge gave me in depth knowledge of supply chain best practices. I haveobserved sharp increase in my knowledge level and confidence level. When I talk to my customers orworking on some solution design, I feel the marked difference in my approach and knowledge. Goingfor CSCP test is one of the best decisions I have made in my career.

    Arindam Sen , CSCP (Mr. Arindam Sen has a masters degree in engineering from Jadavpur University. He headed theOracle EBS Practice and was Project Director Emerging Vertical at Hexaware Technologies Ltd.,

    Mumbai. Currently, he is heading VSOM Group at HCL Technologies Ltd., Bengaluru.)

    APICS certification has given me opportunity to understand the overall supply chain withcontemporary terminology used to describe its parameters. It has created a solid foundation for my

    consulting career and given me recognition as a Supply Chain Consultant. Suman Kumar , CPIM, CSCP

    (Mr. Suman Kumar has done his masters in business management from S. P. Jain Institute of Management and Research, Mumbai. Currently, he is a Manufacturing Consultant at Tata

    Consultancy Services Ltd., Mumbai.)

    ... CSCP is recognized worldwide and carries high value in all consulting, FMCG and IT firms ... thiscertification helped me in two ways ... one, certification gave me end to end view of supply chainright from functional perspective to technologies used ... second, it gave me edge during campusplacements to get desired job profile ...

    Avdhut Hirave , CSCP (Mr. Avdhut Hirave was pursuing his masters in business management in 2007-2009 at the S. P.

    Jain Institute of Management and Research, Mumbai. Currently, he is working as SRMConsultant at Wipro Ltd., Hyderabad.)

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    All policies and procedures in this information booklet are subject to change without notice. 1

    Table of Contents

    Table of Contents ...................................................................................................................................... 1 Certified Supply Chain Professional ............................................................................................................. 3

    Exam Eligibility Requirements ................................................................................................................. 4 CSCP Designation ................................................................................................................................... 5

    Exam Requirements ................................................................................................................................... 5 Fundamentals of Supply Chain Management (SCM) .................................................................................. 5 Supply Chain Strategy, Design, and Compliance ........................................................................................ 5 Implementation and Operations .............................................................................................................. 5 Exam Form and Format .......................................................................................................................... 7

    Exam Format ...................................................................................................................................... 7 Number of Questions on the Exam ...................................................................................................... 7 Length of the Exam ............................................................................................................................. 7

    Exam Schedule ....................................................................................................................................... 8 Sourcing Reference Materials for Study ................................................................................................... 8

    Materials Available with KnoWerX ....................................................................................................... 8 Materials Available with APICS ............................................................................................................ 9 Materials Available in Bookstores ........................................................................................................ 9

    Exam Preparation Methods ..................................................................................................................... 9 Exam Registration and Taking the Exams ................................................................................................... 12

    Applying for Eligibility ........................................................................................................................... 12 APICS CSCP Eligibility Applications...................................................................................................... 12 Application Procedures ..................................................................................................................... 12

    Exam Registration Fees ......................................................................................................................... 13 Fee Structure for Professionals (All Others than Full-Time Students and Faculty .................................... 13 Fee Structure for Full-Time Students .................................................................................................. 14 Fee Structure for Full-Time Faculty .................................................................................................... 14

    Late Registration Fee ............................................................................................................................ 14 Volume Rebate .................................................................................................................................... 14

    Important Dates ................................................................................................................................... 15 Exam Centres ....................................................................................................................................... 15 Exam Registration Procedure ................................................................................................................ 15 After You Have Registered .................................................................................................................... 17

    Confirmation Notice ......................................................................................................................... 17 Changes ........................................................................................................................................... 17 Cancellations .................................................................................................................................... 17 Medical or Other Emergencies on Exam Day ....................................................................................... 18

    On the Day of the Exam ........................................................................................................................ 19 What You Must Bring ........................................................................................................................ 19 What You May Not Bring ................................................................................................................... 20 During the Exam ............................................................................................................................... 20 APICS Code of Ethics ......................................................................................................................... 21

    After the Exam is Over .......................................................................................................................... 21 Score Report Information .................................................................................................................. 21 Rescore Policy .................................................................................................................................. 22 APICS CSCP Score Range.................................................................................................................... 22 Retaking Exams ................................................................................................................................ 22 APICS CSCP Qualifications ................................................................................................................. 23 APICS CSCP Certificates..................................................................................................................... 23

    Post Certification ..................................................................................................................................... 23 Formal Recognition Letter to Your Employer .......................................................................................... 23 Certification Maintenance .................................................................................................................... 23

    Frequently Asked Questions ..................................................................................................................... 23 Who Should You Contact? ..................................................................................................................... 30

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    Certified Supply Chain ProfessionalThe APICS Certified Supply Chain Professional (CSCP) program is recognized worldwide as thepremier supply chain management education and certification program.

    The APICS CSCP program takes a broad view of operations, extending beyond internal operations toencompass the entire supply chainfrom supplier, through the company, to the end consumer. Theprogram provides professionals with the knowledge necessary to understand and manage theintegration and coordination of end-to-end supply chain activities. The APICS CSCP program isdivided into three modules to provide participants with the best possible educational assessmentand knowledge base.

    With the APICS CSCP program you can take your career and organization in a new and excitingdirection. Shape your future, align your goals, and distinguish yourself from the competition. In thischallenging global marketplace, only the most well-trained, well-educated professionals will besought after by employers and valued by organizations. Join their ranks today by earning the APICS

    CSCP designation.

    More than 10,000 professionals have earned the APICS CSCP designation since the program wasintroduced in 2005. By earning the APICS CSCP designation, you demonstrate that you havemastered the APICS supply chain management body of knowledge, and that you are committed tothe profession. Individuals must pass one comprehensive exam to earn the APICS CSCP designation.

    APICS CSCP Program Benefits: The APICS CSCP certification encompasses the entire supply chain.

    Although there are other certifications that cover certain supply chain segments like greenand procurement, the APICS CSCP covers the entire supply chain, from supplier through yourenterprise to the end customer. The APICS CSCP program takes you beyond supply to masterthe entire supply chain, because managing both supplier and customer relationships is theonly path to an integrated supply chain. You will also be exposed to an informationtechnology component, which is the heart of any sophisticated global supply chain.

    The APICS CSCP sets the standard for certification. It is administered in 72 countries andpreferred by leading companies worldwide.Since its introduction in 2005, the APICS Certified Supply Chain Professional (CSCP) programhas quickly become the global standard for professional competence in end-to-end supplychain management. The APICS CSCP exam is administered in more than 72 countriesworldwide and has been accepted by leading companies around the world from

    multinational corporations to small, local companies. Join more than 10,000 APICS CSCP designees worldwide.

    Thousands of people have become APICS CSCP designees, and more continue to pursue thisvaluable credential. APICS CSCPs work in more than 72 countries and are employed in avariety of industries, including distribution, metal fabrication, food/beverage,pharmaceuticals, health care, electronics, and service organizations.

    Employers and recruiters seek APICS CSCP designees.Employing people with knowledge of the entire supply chain is valuable to employers.Increasingly, recruiters and employers prefer candidates with APICS CSCP credentials. RecentWeb searches of globalgateway, monster.com, workopolis.ca, and careerbuilder.com show agrowing number of job ads referring to the APICS CSCP. Some corporations are nowrequiring APICS CSCP certification for job families and as prerequisites for promotions.

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    The APICS CSCP increases your professional value and secures your future.The APICS CSCP can help you advance your career. According to a recent LogisticsManagement survey, professionals with APICS certifications earn an average of 17% morethan their counterparts. Individuals and organizations have been using the APICS CSCPprogram as a professional development and certification exam preparation tool to enhance

    their supply chain management knowledge, skills, and expertise as they add value to theirteam. More and more Individuals are attributing their career advancement and job securityto their APICS CSCP accomplishments.

    By earning the APICS CSCP designation, you will demonstrate significant commitment to yourprofession and your career, distinguish yourself as an industry expert, and excel with your newlyacquired specialized knowledge.

    Earn the APICS CSCP designation to display your motivation and establish yourself as an industryresource and your commitment to excellence in the supply chain management profession.

    How You Benefit:The program will give you more credibility and recognition in your workplace. You can distinguishyourself by committing to continued education that will help you sharpen your skills. This programgives you the opportunity to master supply chain management and all its facets all on the cuttingedge of new developments and concepts.

    How Your Organization Benefits:From day one, you can apply your APICS CSCP program knowledge to solve everyday work issues.Your knowledge and expertise will make you more valuable in your organization. Companies thatsponsor all or part of their employees tuition will gain a return on investment in the form of long-term loyalty and more productive employees.

    With APICS CSCP, your employees will have: the proven knowledge and organizational skills to strategically streamline operations the tools to effectively manage global supply chain activities that involve suppliers, plants,

    distributors, and customers located around the world the skills to create consistency and foster collaboration through best practices, common

    terminology, and corporate-wide communication an understanding of the valuable technologies that drive planning and management of

    successful operations.

    You may also want to visit http://www.apics.org and http://www.knowerx.com.

    Exam Eligibility RequirementsTo be eligible to register for and take the APICS CSCP exam, you must meet one of the followingcriteria:

    CPIM, CFPIM, CIRM, or C.P.M. designation plus two years of related business experience, or Bachelors degree or equivalent plus two years of related business experience, or Five years of related business experience.

    You must submit an application to document eligibility to take the APICS CSCP exam. APICS will

    review all applications and will notify applicants whether their application is approved or denied.Candidates whose applications are approved will receive notice of authorization to test. Candidates

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    whose applications are not approved will receive notice that they are not eligible to test andinformation on why their applications were denied.

    CSCP DesignationYou must pass the APICS CSCP exam to earn the APICS CSCP designation. The CSCP designation maybe used just as similar recognitions are employed in accounting, insurance, medicine, law, and otherprofessions. Either the full expression or the initials may be used after the individuals name onbusiness cards, stationery, etc.

    Exam RequirementsIndividuals must pass one comprehensive exam to earn the APICS CSCP designation. The CSCP bodyof knowledge is comprised of three focus areas:

    Fundamentals of Supply Chain Management (SCM) Broad concepts of supply chain management, including primary processes, objectives,

    integration methods and benefits Alignment of supply chain and business strategies Key considerations for supply chain design and continuous improvement Key measures for planning and controlling inventories Fundamentals of logistics in supply chain management Identifying and managing market segments Demand forecasting and management techniques Keys to effective CRM Core concepts of supply management

    Supply Chain Strategy, Design, and Compliance Sustainability practices in design and operation of a supply chain Risk, its sources, impacts, and mitigation methods Globally dispersed supply and demand, and the impact of free trade zones and trading

    blocs Globalization effects on inbound and outbound logistics Measurement of, and efficiency and responsiveness in the supply chain Technologies for design, data, operations and communications in supply chain

    management Factors influencing demand, including design, marketing, selling, and matching customer

    orders Core concepts of CRM, including strategies, technologies, and key implementation

    challenges Fundamentals of supplier relationship management (SRM), including strategies,

    improved management of sources, relevant technologies and measurement Inventory planning and control methods

    Implementation and Operations Supply chain dynamics and the balance of responsiveness and efficiency Managing supply from internal and external sources

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    Implementation of demand plans, including prioritization and fulfillment, and capturingand communicating point-of-sale data

    Tools and techniques to support continuous improvement strategies

    You should familiarize yourself with the following primary references for this examination.

    APICS Bookstore Price Non-USEditionPrice

    ( ` ` ` )@@

    KnoWerX Price

    For Non-Members(US$)++

    For APICSMembers(US$)++

    ForCorporate

    ( ` ` ` )##

    For Non-Members

    ( ` ` ` )##

    For APICSMembers

    ( ` ` ` )##

    Primary References: 1. APICS Certified Supply Chain

    Professional (CSCP) LearningSystem 2013 , APICS, 2013,1,000+ pages. Also includes on-line access to pre-test, modulespecific tests, module specificeFlashcards, eFlashcards acrossmodules, post-test, on-linereport and complimentarydownloadable copy of APICSCSCP Exam Content Manual 2013 .

    US$1,275 US$945 Not

    Available` `` ` 72,340 ` `` ` 68,000 ` `` 61,200

    2. APICS Dictionary , 13th edition,Editor: John H. Blackstone Jr.,Ph.D., CFPIM, Jonahs Jonah,APICS, 2011, 164 pages, APICSstock # 01102-2011.

    US$50 US$30 Not

    Available ` `` ` 2,310 ` `` ` 2,170 ` 2,060

    3. Supply Chain LogisticsManagement , 4th edition,Donald J. Bowersox, David J.

    Closs, M. Bixby Cooper and JohnC. Bowersox, McGraw-Hill, 2012,496 pages, APICS stock # 03998-V4.

    US$183 US$174 NotAvailable ` ` ` 4,930 ` ` ` 4,630 ` ` `4444 ,630

    4. Principles of Supply ChainManagement , Richard E.Crandall, William R. Crandall andCharlie C. Chen, CRC Press(Taylor & Francis/BSP Books),2010, 595 pages, APICS stock #03903.

    US$84 US$76 ` 595 ` ` ` 850 ` ` ` 800 ` ` ` 800

    5. Introduction to Supply ChainManagement Technologies , 2nd edition, David Frederick Ross,CFPIM, McGraw-Hill, 2010, 424pages, APICS stock # 03925-V2.

    US$72

    US$65

    NotAvailable ` ` ` 5,430 ` ` ` 5,100 ` ` ` 5,100

    6. Designing and Managing theSupply Chain , 3rd edition, DavidSimchi-Levi, Philip Kaminsky andEdit Simchi-Levi, McGraw-Hill,2008, 498 pages, APICS stock #03819.

    US$143 US$136 ` 535 ` ` ` 640 ` ` ` 600 ` ` ` 600

    7. United Nations Global Compact:Corporate Sustainability in theWorld Economy , 2011 edition,UN Global Compact Office,2011, 6 pages.

    http://www.unglobalcompact.org/docs/news_events/8.1/GC_brochure_FINAL.pdf

    8. UN Global Compact Management Model:

    http://www.unglobalcompact.org/docs/news_events/9.1_news_archives/2010_06_17/UN_Global_Compact_Management_Model.pdf

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    Framework for Implementation ,2010 edition, Deloitte ToucheTohmatsu, UN Global CompactOffice, 2010, 32 pages.

    9. GRI Sustainability ReportingGuidelines G3.1 , version G3.1,

    Global Reporting Initiative,2011, 56 pages.

    https://www.globalreporting.org/resourcelibrary/G3.1-Sustainability-Reporting-

    Guidelines.pdf

    10. GRI Sustainability ReportingGuidelines G3.1 ReferenceSheet , version G3.1, GlobalReporting Initiative, 2011, 2pages.

    https://www.globalreporting.org/resourcelibrary/G3.1-Quick-Reference-Sheet.pdf

    11. Additional Reference Materials . http://www.apics.org/cscp

    Additional Aid: 12. APICS CSCP Exam Content

    Manual 2013 , APICS, 20 pages,APICS stock # 09031-2013.

    US$25 US$25 Not

    Available ` 2,020 ` 1,900 ` 1,810

    ++ Prices do not include approx. 25% to 100% shipping and handling charges that are charged by APICS on international shipments to India.

    APICS also sells materials in various bundles that are further discounted. Please visit:http://www.apics.org/productcatalog/apicsfindproducts for details. All prices and other information are subject to change without any notice.## Prices change every day and are only indicative. Please check for correct price on day of buying. No shipping and handling charges@@ Please check with your local bookstore.Prices in italics are included in the bundled examination fee of first bundle and in bold are included in the bundled examination fee of thesecond bundle (includes first bundle).

    Please refer to APICS CSCP Exam Content Manual 2013 that contains information about the CSCPexamination, question format, taking the test, interpreting test scores, suggested study materials,additional resources for CSCP candidates, APICS CSCP Learning System educational programs, CSCPcertification maintenance continuing professional development, code of ethics, scope of the subjectmatter, CSCP content outline, key terminology, supplemental glossary, bibliography, sample

    questions and answers to sample questions.

    Exam Form and Format

    Exam FormatThe APICS CSCP exams will be administered using a linear testing approach. Candidates answer apredetermined number of questions to assess their knowledge in key areas. You will mark yourresponses for these paper-and-pencil exams on answer sheets that are separate from the exambooklet.

    Number of Questions on the ExamThe APICS CSCP exam consists of 175 multiple-choice questions (150 operational and 25 pretest).The pretest questions do not contribute to your total score but are necessary for research purposes.These pretest questions are randomly distributed among the scorable items and will be used forstatistical purposes only. The pretest items are similar to the scorable items on the test, and you willnot know which items will be scored and which will not. You should answer all exam questions.Please be informed that there is no penalty for choosing a wrong answer (i.e., there are no negativemarks).

    Length of the ExamYou will have four hours to complete the exam.

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    Exam Schedule

    1:30 p.m. Report to the testing centre if you are registered for CSCP exam.

    2:00 p.m. Exam begins (approximately). You will not be admitted after this time.

    6:30 p.m. Exam ends (approximately).

    Sourcing Reference Materials for Study There are several different ways you can source reference materials for study. First check theavailability in your companys library or in your college or university library.

    Please be careful that you get only recommended editions/versions of the materials. Otherwise,choose one of the following options best suited to you:

    Materials Available with KnoWerX

    Please use one of the following three methods. Please allow 8 working days to send you thematerials:

    Make a 100% advance payment by a Mumbai or at par cheque / DD payable at Mumbai,favouring KnoWerX Education (India) Private Limited & courier it along with the list of materials to be sent with appropriate address and contact numbers for couriering. OR

    Deposit a cheque/DD towards a 100% advance payment favouring KnoWerX Education(India) Private Limited, in the bank account mentioned below & communicate the list of materials to be sent with appropriate address and contact numbers for couriering, by e-mailto one of the e-mails nearest to your city [email protected] | [email protected]

    | [email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |

    [email protected] . Please mention the payment details in your mail (cheque or DDnumber). OR

    Make a 100% advance payment by an Electronic Fund Transfer from ICICI/HDFC bank to therespective bank account of KnoWerX. Communicate the list of materials to be sent withappropriate address and contact numbers for couriering, by e-mail to one of the e-mailsnearest to your city [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |

    [email protected] . Please mention the payment details in your mail (transaction numberin case of EFT).

    Account Details:

    ICICI:Account number : 1074 05 000014Account name : KnoWerX Education India Private LtdAccount type : CurrentBranch : Shop No. 54 and 55, Saraf Choudhary Nagar,

    Thakur Complex, Kandivali (East),

    Mumbai 400 101Branch code : 1074

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    MICR Code : 400 229 056IFSC : ICIC0001074

    HDFC:

    Account number : 0182 2320 000422Account name : KnoWerX Education India Private LtdAccount type : CurrentBranch : Thakur Enclave Sankul, 90 Feet Road,

    Thakur Complex, Kandivali (East),Mumbai 400 101

    Branch code : 0182MICR Code : 400 240 035IFSC : HDFC0000182Swift code : HDFCINBB

    Materials Available with APICSPlease use one of the following four methods:

    Import from APICS, USA directly. For details on how to order from APICS, please visithttp://www.apics.org/productcatalog/apicsfindproducts. Since shipping and handlingcharges are additional, it is advised to get a quote of shipping and handling charges fromAPICS first so that you can remit correct amount to APICS in advance. After receiving yourorder and remittance, APICS ships materials within 2 working days.

    Place an order with KnoWerX. The procedure to be followed is same as the procedurespecified above under the section Materials Available with KnoWerX. But before you makea payment, first get a quotation from KnoWerX. After receiving your order and payment,KnoWerX will send you materials within 8 working days.

    Order from an on-line bookstore. The lead time could be as high as eight weeks. Some of theon-line bookstores are: http://www.flipkart.com, http://www.infibeam.com,http://www.nbcindia.com, http://www.gettextbooks.com, etc.

    Order from a bookstore in your city. Depending on the availability, the lead time could be ashigh as eight weeks. The addresses of some of the bookstores are given in the later section.

    Materials Available in BookstoresPlease use one of the following two methods:Order from an on-line bookstore. The lead time could be as high as eight weeks. Some of the on-linebookstores that KnoWerX has used are:

    http://www.flipkart.com http://www.infibeam.com http://www.nbcindia.com http://www.gettextbooks.com

    Exam Preparation Methods

    Whether you are beginning your career in operations or supply chain management or you are anexperienced professional in the field, the APICS CSCP program is designed to meet the needs of

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    working adult learners. Flexible educationaloptions make it easier to pursue yourcertification while working full time, so you canincrease your earning potential and advanceyour career. Personalize your APICS CSCP

    curriculum. Match these methods to yourindividual learning style, time constraints, budgetconstraints, limitations in travelling, etc. For adetailed discussion on this subject, pleaserequest a document titled How to Prepare for an Exam from KnoWerX.

    It is strongly suggested that you first review the APICS CSCP Exam Content Manual 2013 (ECM)carefully ensuring a full grasp of all outlinesections and vocabulary (as defined by the APICS

    Dictionary). The main resources (mostrecommended and almost mandatory) arePrimary References. The APICS CSCP ExamContent Manual 2013 (ECM) could also serve assupplemental study materials for yourpreparation.

    Self-StudyThis study method gives you thefreedom to access the courses wheneveryou need from wherever you are and the

    flexibility to study anytime andanywhere. The flexibility enables you tolearn in your own personal style and atyour own pace. The main resourcesneeded to do a self-study are PrimaryReferences. There are othersupplemental self-study resources alsothat you may consider using:

    o Datachem Study Aids: Datachemoffers an electronic study aid

    that has helped thousands of professionals achievecertification. This product canhelp you prepare for certificationexam with practice questionsand answers. Available forUS$249 (+ shipping & handling)thruhttp://www.datachemsoftware.com. The corresponding priceincluding shipping and handling

    from KnoWerX for APICS members is ` 22,770, for non-members is ` 23,970 and forcorporate is `25,500 .

    The APICS CSCP Learning SystemThe 2013 APICS CSCP Learning System is a comprehensive professionaldevelopment and exam preparation program. It consists of three printmodules and web-based study tools that reflect the entire APICS CSCPExam Content Manual (ECM) and provides you with a broad vie w of global end-to-end supply chain management.

    The 2013 APICS CSCP Learning System is enhanced to support the recent

    structural and content changes to the APICS CSCP exam. Each module willfurther empower you with an understanding of best practices, techniques,and technologies necessary to maximize your organizations efficiency andimpact the bottom line. This system is available with KnoWerX for a priceof ` 61,200 for APICS members, ` 68,000 for non-members and ` 72,340 forcorporate.

    Module 1: APICS Fundamentals of Supply Chain Management. Broad concepts of supply chain management, including primary

    processes, objectives, integration methods and benefits Alignment of supply chain and business strategies Key considerations for supply chain design a nd continuous improvement Key measures for planning and controlling inventories Fundamentals of logistics in supply chain management Identifying and managing market segments Demand forecasting and management techniques Keys to effective CRM Core concepts of supply management

    Module 2: APICS Supply Chain Strategy, Design and Compliance. Sustainability practices in design and operation of a supply chain Risk, its sources, impacts, and mitigation methods Globally dispersed supply and demand, and the impact of free trade

    zones and trading blocs Globalization effects on inbound and outbound logistics Measurement of, and efficiency and responsiveness in the supply chain Technologies for design, data, operations and communications in supply

    chain management Factors influencing demand, including design, marketing, selling, and

    matching customer orders Core concepts of CRM, including strategies, technologies, and key

    implementation challenges Fundamentals of supplier relationship management (SRM), including

    strategies, improved management of sources, relevant technologies and

    measurement Inventory planning and control methods

    Module 3: APICS Implementation and Operations. Supply chain dynamics and the balance of responsiveness and efficiency Managing supply from internal and external sources Implementation of demand plans, including prioritization and fulfillment,

    and capturing and communicating point-of-sale data Tools and techniques to support continuous improvement strategies

    Comprehensive Print Materials Five books with approximately 1,000 pages of content. Progress check questions at the end of each section. Organized information from more than 150 references.

    Interactive Web-Based Components Pretest to determine your strengths and weaknesses and help you

    create a customized study plan based on your individual needs. Timed section-specific tests offer immediate feedback, answer

    rationales, and reference the relevant sections in the text so you canreview problem areas.

    Timed post-test to determine your progress. Progress report revealing the web-based tools youve completed to date

    and how well you have mastered the material. E-flashcards with relevant terms and definitions, and an online glossary

    for quick reference. Practice test bank of more than 900 multiple-choice questions. Access to the Resource Center, including a complimentary electronic

    download of the 2013 ECM, additional study resources, and test-takingtips.

    Earn a certificate of Achievement by scoring 80% or higher on the post-test.

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    The number of hours of study required to prepare for an exam depends on many factors,including but not limited to, ones background (education and/or work experience in similarfield), learning ability, stress, study environment, etc. It can vary significantly from oneperson to another person. Studying and preparing for exams in a group may also help. It is

    our assumption that on an average, each average candidate needs approx. 100 hours of study to prepare for each exam. For a detailed discussion on this subject, please request adocument titled How to Prepare for an Exam from KnoWerX.

    Discussion ForumsThe APICS CSCP Interest community in Supply Chain Channel benefits all those who haveattained or who are seeking their APICS CSCP designation. This community offers a forum fordiscussion about the APICS body of knowledge as it relates to the APICS CSCP program. Tobecome a member of this community, sign up at http://www.apics.org/NewUser and then join the APICS CSCP Interest community after logging in tohttp://www.supplychainchannel.org.

    There is another discussion forum in India on the Facebook under a group named KnoWerXCommunity (URL: http://www.facebook.com/groups/132516843456669/).

    Review CoursesAPICS has also designed Review Courses that can be taught either in a style of class-roomtraining, or a public workshop, or in an online model using asynchronous / synchronous e-learning methodology. The APICS CSCPExam Content Manual 2013 (ECM) andeach exams primary and secondaryreferences are used to create the

    Review Courses. However, a Review Course is meant for certification review, it is notdesigned to teach you everything they need to know to pass the exam. It is designed toreview the body of knowledge covered in the exam.

    o KnoWerX CSCP Review Courses: Take advantage of 6-day review classes in yourorganisation and learn valuable techniques to become a leader in your field.Experienced instructors lead you through interactive discussions, case studies, andstrategic problem-solving exercises to help you prepare for your next certificationexam. Please note that these courses are not sufficient by themselves to pass theexams. These courses must be taken only after completing self-study to review thesubject matter. Please call Mr. Nistush Tulsyan on (022)425 66 403 or drop an e-mail

    at [email protected] to get a quotation for conducting these 6-day courses in yourorganization.

    o KnoWerX Public Workshops: Accelerated CSCP review workshops are offered to thepublic. During this three-day class, an instructor leads you through interactivediscussions about the material to help you prepare for the APICS CSCP exam. Theworkshops are conducted for a minimum batch size of 10 participants. The fees perparticipant is `19,990 /- + 10.3% service tax. Please note that these workshops arenot sufficient by themselves to pass the exams. These workshops must be taken onlyafter completing self-study to review the subject matter. Please call Mr. NistushTulsyan on (022)425 66 403 or drop an e-mail at [email protected] to know the

    schedule and availability of these workshops in your city.

    Try a FREE DEMO of the learning system. Visithttp://www.learncscp.com/about-cscp/free-demo

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    o Online CSCP Review Courses: Prepare for exams from the convenience of yourhome in an instructor-led or independent study online format. If a demandingschedule makes moving forward with your APICS CSCP a challenge, online APICSCSCP review courses may be the perfect solution. For further details, visit:

    Fox Valley Technical College onhttp://www.fvtc.edu/public/content.aspx?ID=1398&PID=37. The course feeis US$1,795.00 for APICS Members or US$1,995.00 for Non-Members.

    Exam Registration and Taking the Exams

    Applying for Eligibility

    APICS CSCP Eligibility ApplicationsPlease note the deadlines for submitting APICS CSCP Eligibility Application:

    Exam Date Eligibility

    ApplicationDeadline

    KnoWerXRecommended

    Deadline 23-Mar-2013 18-Jan-2013 11-Jan-2013 22-Jun-2013 19-Apr-2013 12-Apr-2013 14-Dec-2013 11-Oct-2013 04-Oct-2013

    APICS will review all applications and notify you of your status within two weeks of receipt.Applications received by APICS after the deadline will not be considered for the upcomingadministration. There is no processing fee associated with the applications.

    Application Procedures1. You must be logged in to http://www.apics.org to complete the APICS CSCP Eligibility

    Application. For logging in you will need a User Name andPassword. If you do not have a User Name and Password,sign up by going to http://www.apics.org/NewUser, fillingup all the details (including User Name and Password) andclicking on Submit button. Now, log in with the UserName and Password.

    2. Once you are logged in, complete the eligibilityapplication online. Go to http://www.apics.org/careers-education-

    professional-development/certification/cscp/application. If you geta login prompt, login first and then copy and paste theabove link in your web browser.

    Fill up the CSCP Eligibility Application form. Manyfields will be filled automatically. If you do not knowyour APICS ID, note down the APICS ID that appears asthe first information in My Profile box. In order to

    ensure that your APICS CSCP eligibility application isprocessed, complete all requested information and

    Step Action Timeneeded

    1. Obtain APICScustomernumber, UserName andPassword

    1 week

    2. Submitonlineeligibilityapplication

    1-2 days

    3. Get CSCPexameligibilityapprovalfrom APICS

    2 weeks(3-4 weekscloser toregistrationdeadline)

    4. Register forCSCP exam

    1-2 days

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    submit your application prior to the eligibility application deadline mentioned above. Thereis no documentation required to be submitted with the form. However, APICS conductsrandom audit when you may be asked to submit the supporting documents.

    On successful submission of the application form, you will receive an auto generated e-mail.Forward this auto generated e-mail to KnoWerX, so that KnoWerX can do further follow-up

    with APICS. Forward the auto generated e-mail to one of the e-mails nearest to your [email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected].

    3. APICS will review applications and notify you via e-mail of their eligibility status within twoweeks of receipt of application. If you do not get any e-mail from APICS within 2 weeks, pleasecontact KnoWerX. You will receive either an authorization to test notice , which indicates thatyour application was approved or a notice that the application was denied. If you receive anauthorization to test notice , you may proceed with the APICS CSCP exam registration.

    Exam Registration FeesThe following fee is payable in advance before the registration deadline. It is required that the feemust get deposited in KnoWerX bank account and the transaction must get cleared by the bankbefore the registration deadline. A proof of remittance, receipt of cheque/draft by KnoWerX beforea registration deadline, non-transfer of funds timely by bank for whatever reasons, delay by courier,delay caused by any other reason including but not limited to any delay attributable toKnoWerX/APICS, etc. will not be accepted as payment of fee.

    Fee Structure for Professionals (All Others than Full-Time Students and Faculty

    Professionals (All Others than Full-Time Students and Faculty)Normal## Retake

    MemberNon-Mem Corporate Member

    Non-Mem Corporate

    ` ` ` ` ` ` First Bundle (WithLearning System) 1,07,230 1,21,370 1,31,600Second Bundle(With All

    References)

    1,18,360 1,32,500 1,43,450Without References

    29,210 32,490 36,140## Prices of imported books change every day and therefore fee amounts are only indicative.Please check for correct fee amount on day of paying the fee.

    All AST&L and APICS members enjoy a discounted fee under the column Mem. Others pay Non-Mem fee. You must be a member on the date of registration for exam(s) with KnoWerX.

    Corporate fee is applicable if the fee is paid by an organization, e.g., a company.

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    Fee Structure for Full-Time Students

    Full-Time Students

    Normal Retake

    Member

    Non-

    Mem Member

    Non-

    Mem ` ` ` `

    Without References 41,430 46,080 26,290 29,240

    All AST&L and APICS members enjoy a discounted fee under the column Mem. Others pay Non-Mem fee. You must be a member on the date of registration for exam(s) with KnoWerX.

    Full-time students of recognised universities and institutes pay a discounted fee as compared to thefee for professionals. A student must produce a letter from the university or institute that he/she is afull-time student, attending classes full-time, not awaiting results after finishing the course and notemployed. Producing a copy of the university or institute identity card will not be acceptable.

    Fee Structure for Full-Time Faculty

    Full-Time FacultyNormal Retake

    MemberNon-Mem Member

    Non-Mem

    ` ` ` `

    Without References 36,820 40,960 23,370 25,990

    All AST&L and APICS members enjoy a discounted fee under the column Mem. Others pay Non-Mem fee. You must be a member on the date of registration for exam(s) with KnoWerX.

    Full-time faculty of recognised universities and institutes pay a discounted fee as compared to thefee for professionals and students. A faculty must produce a letter from the university or institutethat he/she is a full-time faculty and not employed elsewhere.

    Late Registration FeeAfter an exam registration deadline but before a late registration deadline, an exam can beregistered by paying an additional late fee of ` 2,270 per exam.

    Volume Rebate5% volume rebate is offered if 25 or more exam fees are received for the same exam date from thesame organization. The following table shows the rebate amounts:

    Professionals (All Others than Full-TimeStudents and faculty) Full-Time Students

    Normal Retake Normal Retake

    MemNon-Mem

    Corp-orate Mem

    Non-Mem

    Corp-orate Mem

    Non-Mem Mem

    Non-Mem

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    [email protected] . If you do not have the MS-Excel form, please send a request through e-mail. We will e-mail you immediately.

    Use one of the following three methods to make the payment:

    o Make a 100% advance payment by Mumbai or at par cheque / DD payable atMumbai, favouring KnoWerX Education (India) Private Limited & courier it alongwith the filled-up Examination Registration Form. OR

    o Deposit a cheque/DD ( please do not deposit cash ) towards a 100% advancepayment favouring KnoWerX Education (India) Private Limited, in the bankaccount mentioned below & send your filled-up Examination Registration Form by e-mail to one of the e-mails nearest to your city [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] . Please mention the payment details in

    your mail (cheque or DD number). OR

    o Make a 100% advance payment by Electronic Fund Transfer from ICICI/HDFC bank tothe respective bank account of KnoWerX. Send the filled-up application form withtransaction details, by e-mail to one of the e-mails nearest to your [email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] . Pleasemention the payment details in your mail (transaction number in case of EFT).

    Account Details:

    o ICICI:Account number : 1074 05 000014Account name : KnoWerX Education India Private LtdAccount type : CurrentBranch : Shop No. 54 and 55, Saraf Choudhary Nagar,

    Thakur Complex, Kandivali (East),Mumbai 400 101

    Branch code : 1074MICR Code : 400 229 056IFSC : ICIC0001074

    o HDFC:Account number : 0182 2320 000422Account name : KnoWerX Education India Private LtdAccount type : CurrentBranch : Thakur Enclave Sankul, 90 Feet Road,

    Thakur Complex, Kandivali (East),Mumbai 400 101

    Branch code : 0182MICR Code : 400 240 035

    IFSC : HDFC0000182Swift code : HDFCINBB

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    As we send all communications by courier, while specifying your mailing address in the ExaminationRegistration Form, please be sure that someone is always there in the daytime to receive courierdocuments at that address, and hand-over to you the same day. Please avoid giving the address of alarge organisation, as our experience shows that courier documents may get lost, or reach late, or

    handled carelessly. If a document returns back for whatever reason, we will resend it only afterrecovering a shipping and handling charges of ` 100 from you.

    If you stay outside India and want us to courier to an address outside India, the courier charges willbe charged extra. We prefer that you give us an address in India for couriering.

    After You Have Registered

    Confirmation NoticeAfter your registration has been processed, KnoWerX will provide you with a registrationconfirmation. If you have not received your confirmation within two weeks before the scheduledexam date, contact KnoWerX immediately. Each confirmation lists the candidates name, address,and APICS customer number (APICS ID); the test location; exam to be taken; reporting time; andother important information. You should verify that the information on the confirmation is correct. If any information is not correct, you should contact KnoWerX immediately.

    ChangesTo change your selection of the exam you want to take or to change your exam centre within India,send a written request to KnoWerX no later than 36 days before the scheduled exam date (no fees isrequired to be paid).

    To reschedule your registration to the next available examination date in India (if the registrationdeadline for the next examination date has not already passed), send a written request to KnoWerXalong with a processing fees of `4 ,540 no later than 36 days before the scheduled exam date. Youmay reschedule an exam registration for the next available examination date only once.

    The rescheduling and/or change deadlines are as follows:

    Exam DateRescheduling /

    Change Deadline

    23-Mar-13 15-Feb-13

    22-Jun-13 17-May-1314-Dec-13 08-Nov-13

    CancellationsTo cancel your registration, send a written request to KnoWerX no later than 19 days before thescheduled exam date.

    The cancellation deadlines are as follows:

    Exam DateCancellation

    Deadline

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    23-Mar-13 05-Mar-13

    22-Jun-13 04-Jun-13

    14-Dec-13 26-Nov-13

    You will be refunded as per the following table. You will receive the cancellation amount 3 to 4months after the exam date.

    Normal Retake

    Mem Non-Mem Corporate Mem Non-Mem Corporate

    ` ` ` ` ` `

    NormalCancellationRefund

    19,200 22,710 26,600 7,800 10,020 12,500

    Medical or Other Emergencies on Exam DayOnly the following documented excuses are acceptable reasons for missing your scheduled exam:

    a serious illness (either yourself or an immediate family member) a death in the immediate family (spouse, children, siblings, parents or grandparents only) a disabling traffic accident

    If you miss an exam for one of the reasons listed above, send a written explanation to KnoWerXwithin 10 days following your exam date. One of the following should accompany your writtenexplanation:

    complete admission and discharge documentation from a large and recognised hospitalincluding internal case papers, medical records, diagnosis, treatment, hospital bills, medicalbills, pathology testing reports, receipts of all payments made, a certificate from attendingdoctor with his/her title, address, telephone number, and registration giving the reason foryour absence and completion of treatment, certificate of absence from work/study fromcompany/organization/institute/college/school on official letterhead signed by HRhead/Director

    in case of domiciliary treatment, a certificate from attending doctor with his/her title,address, telephone number, and registration giving the reason why an admission in ahospital was not deemed necessary, dates of your first and follow-up visits to your treatingdoctor, medical records kept by the doctor, receipts of payments made to doctor,prescriptions, details of medicines given by doctor, bills of medicines purchased, reports of pathology testing reports, written reason from doctor if pathology tests not done, receiptsof payments made to pathology lab, medical certificate from treating doctor giving thereason for your absence and completion of treatment, certificate of absence fromwork/study from company/organization/institute/college/school on official letterheadsigned by HR head/Director

    a simple certificate from a physician with prescription and medical bills will not beacceptable. Diseases like cough, cold, mild fever, stomach upset, etc. will not be acceptableas excuses for absence. Please note that the request will be denied if solid and fool-proof evidence is not produced to KnoWerX. The decision of KnoWerX will be final.

    the appropriate death certificate, certificate of absence from work/study fromcompany/organization/institute/college/school on official letterhead signed by HRhead/Director

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    an FIR of an accident lodged with local police, certificate of absence from work/study fromcompany/organization/institute/college/school on official letterhead signed by HRhead/Director

    The deadlines for submitting complete documentations for medical or other emergencies are as

    follows:

    Exam DateMedical Emergency

    Deadline

    23-Mar-13 02-Apr-13

    22-Jun-13 02-Jul-13

    14-Dec-13 24-Dec-13

    You have two choices after you have missed the exam: Reschedule your exam to the next exam date. For doing this, you must pay a processing fee

    of `11 ,350 to KnoWerX. Cancel your exam and take the refund. You will be refunded as per the following table. You

    will receive the cancellation amount 3 to 4 months after the exam date.

    Normal Retake

    Mem Non-Mem Corporate Mem Non-Mem Corporate

    ` ` ` ` ` `

    Medical or OtherEmergencyCancellation Refund

    31,200 34,710 38,600 19,800 22,020 24,500

    If you fail to take your exam as scheduled, you will be considered a NO-SHOW and will forfeit yourexam fee.

    On the Day of the Exam

    What You Must Bring A primary identification, which must include a recent photograph and signature, such as a

    o Valid drivers licenseo Valid passporto Valid voters identification cardo Valid UID/Aadhaar cardo Valid PAN cardo Recent notarized passport photograph with signature.

    If you do not bring these items on exam day, you will be denied admission to theexamination. You will be considered as absent or failing to appear for the exam, and you willforfeit the full exam fee. There are no exceptions to this policy.

    A secondary identification, which must include your signature, such as ao Valid credit cardo Valid debit cardo Valid company identification card

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    Three or four sharpened HB pencils with erasers.

    A simple, nonprogrammable calculator.

    What You May Not Bring The APICS Dictionary in any language may not be brought into the exam room. You may not bring books or papers of any kind into the exam room. Candidates can use the

    exam booklet to do all the necessary calculations. Electronic devices, including mobile phones, are not allowed. Protractors, compasses, rulers, stencils, digital assistants, electronic dictionaries, and other

    aids are not permitted. You may not eat, drink, or use tobacco during an exam. Visitors are not permitted at the test centre.

    During the ExamNo breaks are scheduled during any exam. If you must leave the room during an exam, notify thetest centre manager before doing so. Timing will not stop during a break.

    Pages for Notes: Blank pages are provided in the back of the exam booklets and may be used tomake notations.

    The specific rules pertaining to the conduct of the examinations are printed on the front of theexamination book. Read them carefully before answering the first question. You are expected to

    exercise honest and ethical behaviour during the exams.

    Misconduct: The test centre manager is authorized to dismiss you from a test session for creating a disturbance giving or receiving help using notes, books, wristwatch calculators, digital assistants, electronic dictionaries, or other

    aids using electronic devices, including mobile phones attempting to remove scratch paper from the testing room attempting to remove test questions (in any format) from the testing room failing to follow the test centre managers directions.

    If you engage in any of these forms of misconduct, your exam will not be scored and your fees willnot be refunded. Furthermore, acts of misconduct will be brought to the attention of the APICSCurricula and Certification Committee and the APICS Ethics Committee, which may result in

    cancellation of your prior or current exam scores revocation of your certification discontinuation of your membership.

    In addition, because the entire question data bank, each exam form, and all exam materials arecopyrighted and are the legal property of APICS, legal action will be taken against anyone whoviolates the copyright laws by distributing examination content or materials through any form of

    reproduction. Oral, written or electronic communication during the exam is strictly prohibited andpunishable by law.

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    You may also want to request for a copy of the document titled Test-Taking Tips and Strategies from KnoWerX.

    APICS Code of EthicsBefore you take an exam, you will be required to pledge to abide by the APICS Code of Ethics.

    To maintain and improve sound business practices and foster high standards of professionalconduct

    To hold in professional confidence any information gained of the business of a fellowmembers company and to refrain from using such information in an unethical manner

    To seek success without taking unfair advantage or using questionable acts that wouldcompromise ones self-respect

    To neither engage in nor sanction any exploitation of ones membership, company, orprofession

    To encourage and cooperate in the interchange of knowledge and techniques for the mutualbenefit of the profession

    To be careful with ones criticisms and liberal with ones praiseto build and not to destroy When a doubt arises as to the right or ethics of ones position or action, to resolve such

    doubt according to generally accepted standards of truth, fair dealing, and good taste To maintain high personal standards of moral responsibility, character, and business

    integrity To uphold the high ideals of the association as outlined in the bylaws

    After the Exam is Over

    Score Report InformationYou will receive your APICS CSCP exam results approximately six to eight weeks after the exam date.If you have not received your results after eight weeks, contact KnoWerX. Score reports indicate theexam name and the result of the exam passing or failing.

    To ensure accuracy of scoring, the quality control staff inspects every critical step in the scoringprocess and signs and dates each inspection. The quality control staff, which is independent of thestaff conducting the scoring, inspects any unusually low scores and manually processes records of arandom sample of candidates beginning with visual inspection of the answer sheets and continuingthrough verification of scores printed. The scoring and quality control measures used, which exceed

    industry standards, demonstrate commitment to quality and accuracy.

    Exam results and all personal information collected are confidential. Sensitive information will notbe disclosed to parties other than APICS, ACT, and KnoWerX without your written consent. KnoWerXis responsible for the security of your information.

    Note: The examination answer sheets, worksheets, and/or any other test or test-related materialsremain the sole and exclusive property of APICS. These materials are confidential and are notavailable for review by any person or agency for any reason. APICS staff is not allowed to addressspecific exam question issues and to do so would impair the confidentiality and validity of the APICSexaminations.

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    Rescore PolicyAll candidates have 90 days from the receipt of their score to challenge their score results. If youwould like to request a rescore, please contact KnoWerX and an associate will be happy to discussthe rescoring process and related fees. Please retain your score report. You will be asked to supply acopy as part of the rescoring process.

    APICS CSCP Score RangeThe APICS CSCP score range is from 200 to 350. A score of 300 or higher is required to pass theexam.Fail = 200299Pass = 300350

    APICS uses a scale to report the scores. A scale is an arbitrarily established set of numbers used formeasurement according to a rate or standard. As a score-reporting technique, a scale provides astandard range for test takers and permits direct comparisons of results from one administration of the examination to another. (An administration is the combination of the specific test and date itwas taken.) Scores on different tests that use the same scale may also be compared. Suchcomparisons would be difficult to make using raw scores (number of correct answers), because thetests may have different numbers of questions and the number of correct answers required to passmay be different.

    First, a single scale is used to provide candidates with a convenient, single referent for all themodules in the program. The minimum passing score on a CSCP examination is 300 on the scale of 200 to 350 for each test. The minimum raw score, the value associated with correct responses,required to pass the APICS X test is not necessarily the same as the minimum raw score requiredfor the APICS Y test, because some tests are more difficult than others. However, passing on eachof these two tests is reported as the same number. It is very important to note that the content and the difficulty of each of these modules are independent of each other . For example, while the mostdifficult question on the APICS X test may require several levels of thought and multiplecalculations, the most difficult question on the APICS Y test may only require a simple calculation.

    Second, it is important to report scores in such a way that candidates can compare their level of success from one administration of the examination to another. Candidates want to know how theyperformed the second time relative to the first. If they fail the first time, they want to know by howmuch. A reporting scale that remains constant across test forms enables candidates to make thesecomparisons. Remember, some administrations, due to the random nature of test questionselection, are slightly more or less difficult than other administrations. The scale adjusts for thedifference in difficulty to provide the same standard score for the same level of performance.

    If you have any more questions, please order a document titled Understanding a Scaled Scorefrom KnoWerX by e-mail to one of the e-mails nearest to your city [email protected] |[email protected] | [email protected] | [email protected] | [email protected]| [email protected] | [email protected] | [email protected] | [email protected] .

    Retaking ExamsIf you fail an APICS CSCP exam, you must wait 30 days before retaking. There are no exceptions tothis policy. APICS encourages candidates who do not pass an exam to use this time to review all thecontent areas.

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    APICS CSCP QualificationsYou must pass the APICS CSCP exam to earn the APICS CSCP designation.

    APICS CSCP CertificatesCandidates who attain APICS CSCP status will receive a personalized certificate approximately six toeight weeks after receiving a passing score on the APICS CSCP exam.

    Post Certification

    Formal Recognition Letter to Your Employer APICS can send a formal letter of recognition to your employer or an individual via surface mail (hard

    copy) or via an e-mail. To request a recognition letter, fill out APICS CPIM/CSCP Recognition LetterRequest Form by clicking on http://www.apics.org/docs/cert-faq-pdf/apics_cpim_cscp_recognition_letter_request.pdf?Status=Master, printing it and sending toAPICS via post or fax as instructed in the form. APICS will take six to eight weeks to send the letter toyour employer and/or individual mentioned in the request form.

    Certification MaintenanceTo promote professional growth and lifelong learning, APICS CSCP designees must complete theCertification Maintenance program every five years. Visit the Certification section of the APICS Website at www.apics.org for more information about the program.

    Questions regarding the Certification Maintenance program should be e-mailed to one of the e-mailsnearest to your city [email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] .

    Frequently Asked QuestionsQ: Why should I do APICS certification?A: Individuals go through APICS certification programs for one or more of the reasons listed

    below:o Distinguish yourself as a supply chain experto Attain knowledge to effectively manage global supply chain activitieso Master concepts that create consistency and foster collaboration through best

    practices, common terminology, and corporate-wide communicationo Predict outcomes more accuratelyo Maximize ROI on systems and technologieso Increase professional value and efficiency of the workplace environmento Enhance credibility among peers, employers, and customerso Accelerate career development and better employment opportunitieso Increase potential for higher salaries and job satisfactiono Increase functional knowledge of production and inventory managemento Improve efficiency of organizations supply chain

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    o Streamline operations through accurate forecastingo Increase profitability by optimizing organizations inventory investmento Increase recognition within the industry globally

    Q: What are the benefits to organizations from APICS certification programs?

    A: Some of the benefits to organizations from APICS certification programs are listed below:o Create a common understanding, vocabulary, processes, and frameworks within

    their entity to address their supply chain challenges and opportunitieso The proven knowledge and organizational skills to strategically streamline

    operationso The tools to effectively manage global supply chain activities where suppliers, plants,

    distributors and customers are located around the world.o The ability to interact with existing resources and your ERP system to increase the

    efficiency of the workplace environmento Boost productivity, collaboration, and innovationo The skills to create consistency and foster collaboration through best practices,

    common terminology, and corporate-wide communication.

    Q: What is the recognition of APICS certification in India?A: You can gauge the recognition by looking at the list of companies / institutes in which

    individuals are/were working/studying who are doing/have done APICS certification. Sincethis is a big list of more than 1,000 organizations, please send a request to KnoWerX for adocument titled List of Organisations - APICS Certification by sending an e-mail to one of the e-mails nearest to your city [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |

    [email protected] .

    Q: Will I get a job, an increment or a promotion after completing APICS certification?A: APICS certifications help you increase your knowledge, like any other qualification, in

    management stream. So, it should lead to a new job, an increment or a promotion but thiscannot be said with certainty as these sway heavily in both positive and negative directionswith changes in demand and supply equation of skilled man-power in the job market.However, salary surveys done by APICS in the US in the past show that APICS certifiedprofessionals earn more salary on an average than non-certified professionals, provinghigher preference for APICS certified professionals. Therefore, it can be said that on anaverage, APICS certified professionals are preferred over non-certified professionals in therelevant fields. This should in turn lead to better opportunities for you, compared to others,

    in the job market, increments and promotions, in the relevant fields.

    Q: In which countries APICS exams can be taken?A: APICS exams can be taken in more than 50 countries in the world. Many countries

    administer the exams in many cities within a country, e.g., India. For more details, pleasevisit: http://www.apics.org/community/partners/finder.

    Q: For which class of industry the APICS knowledge is most useful?A: The APICS knowledge is useful to many classes of industries, including but not limited to:

    o Mining and Quarryingo Constructiono Manufacturingo Wholesale Trade

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    o Retail Tradeo Transportationo Warehousingo Express Delivery Serviceso Information (Media)o Real Estate and Rental and Leasingo Computer Systems Design and Related Serviceso Management Consulting Serviceso Business Schoolso Computer and Management Trainingo Educationo Health Careo Accommodation and Food Serviceso Other Services, including Civic Organizations

    Q: What is the difference between APICS and AST&L certification programs?

    A: While APICS certification programs are more tilted towards materials management aspectsof supply chain management and operations management, AST&L programs are more tiltedtowards logistics and transportation management aspects of the supply chain management.It is obviously better that an individual demonstrates knowledge of all aspects.

    Q: What is the difference between the APICS CPIM designation and the APICS CSCPdesignation?

    A: The APICS CPIM certification provides a common platform for individuals to evaluate theirknowledge of production and inventory management. APICS CPIM focuses primarily onmanufacturing and provides an in-depth view of materials management, master scheduling,production planning, forecasting, and quality improvement within the confines of the

    operation. The APICS CSCP certification takes a broader view, extending the APICS CPIMknowledge outside of a companys internal operations to encompass all of the stepsthroughout the supply chainfrom suppliers through the company to the end consumerand how to effectively manage the integration of these activities to maximize a companysvalue chain.

    Q: Which certification program is suitable for me CPIM or CSCP?A: CPIM is more internal focussed and primarily addresses manufacturing operations. However,

    the advantage is that CPIM provides depth within specific manufacturing topics. CPIM can betaken by anybody as it does not have pre-requisites.

    CSCP is more external focussed. CSCP is beyond manufacturing to include suppliers andclients. CSCP has breadth across many topics, e.g. globalization, IT enablement, logistics, etc.CSCP also has service industry threads. However, it has pre-requisites making it suitable formiddle management or higher management. The pre-requisites are: CPIM, CFPIM, CIRM, orC.P.M. designation plus two years of related business experience, or, bachelors degree orinternational equivalent plus two years of related business experience, or, five years of related business experience.

    For more detailed discussion to find out which program is suitable for you, please requestfor a document titled Which Certification is Right for You? from KnoWerX by sending an e-mail to one of the e-mails nearest to your city [email protected] |[email protected] | [email protected] | [email protected] |

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    [email protected] | [email protected] | [email protected] |[email protected] | [email protected] .

    Q: Which certification must be completed first CPIM or CSCP?A: Both, CPIM and CSCP, are independent certifications. You can complete them in any order.

    You may also decide to pursue any one of the two certification programs.

    Q: For which level of management the APICS CSCP knowledge is most useful?A: The APICS knowledge is useful at many levels of management starting from middle

    managers to presidents. This knowledge helps to manage the supply chain in most optimumway.

    Q: Is APICS CSCP education is appropriate for me?A: APICS CSCP education is appropriate for individuals working in:

    o Production and inventory managemento Operationso

    Supply chain managemento Procuremento Materials managemento Purchasingo Finance and cost accountingo Manufacturing information systems

    Q: In which companies/institutes the individuals are/were working/studying who aredoing/have done APICS certification?

    A: Since this is a big list of more than 1,000 organizations, please send a request to KnoWerXfor a document titled List of Organisations - APICS Certification by sending an e-mail to one

    of the e-mails nearest to your city [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |[email protected] | [email protected] | [email protected] |

    [email protected] .

    Q: How APICS exams are different from university exams?A: APICS exams are not textbook based, rather these are body of knowledge (BOK) based. This

    means that the questions will not be restricted to a book or a set of books. That is why APICSdoes not have "textbooks" but have "primary references". Also note that APICS exams testyour skills at the application (higher) level of Blooms Taxonomy rather than at theknowledge or comprehension (lower) level that may be sufficient to pass a university

    exam.

    Q: Is there any penalty for choosing wrong answers? Is there negative marking?A: No, there is no penalty for choosing a wrong answer (i.e., there are no negative marks). You

    should answer all exam questions. Leave no question unanswered even if you dont havetime to read it!

    Q: What is the passing rate in APICS CSCP exams in India?A: The passing rate for APICS CSCP exams in India was:

    Year CSCP2010 68.37%

    2011

    56.39%2012* 65.00%

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    * Up to September 2012 exam administration. Does not include December 2012.

    Q: What is the age profile of APICS CSCP certification candidates in India?A: As per data from 2010 to 2012:

    Age group Percentage

    Below 25 years

    5.77%

    25 or above but below 30 years 50.78% 30 or above but below 35 years 24.25% 35 or above but below 40 years 12.24% 40 years or above 6.96%

    Q: What is the highest academic qualification level of APICS CSCP certification candidates inIndia?

    A: As per data from 2010 to 2012, approximately 2.77% have diploma, 43.01% have bachelor'sdegree, 53.98% have master's degree, and rest have doctorate.

    Q: What is the academic background of APICS CSCP certification candidates in India?A: As per data from 2010 to 2012, approximately 60.78% are with engineering education,45.2% with management education, 6.95% with computer science education, apart fromother educational qualifications like economics, art, behavioural science, earth science,mathematics, physics, health sciences, area studies, chemistry, communications, education,theatre, etc.

    Q: What is the working area of APICS CSCP certification candidates in India?A: As per data from 2010 to 2012, approximately 27.06% are students (mostly master's level in

    management field), 25.66% work in the IT/ERP consultancy field, 22.55% in managementconsultancy field, 21.93% work in the supply chain management field and rest work in other

    fields like sales & marketing, service, R&D, finance, etc.

    Q: What is the industry of APICS CSCP certification candidates in India?A: As per data from 2010 to 2012, approximately 47.16% work in the IT industry, 25.25% work

    in the manufacturing industry, 13.42% study in academic institutions, 8.22% work in otherservice industries, 3.17% work in retail/logistics industry, 1.47% work in consultancy firms,and rest in other industries.

    Q: What percentage of individuals is sponsored by their companies for CSCP?A: As per data from 2010 to 2012, approximately 26.29% individuals were sponsored by their

    companies.

    Q: Do I have to be an APICS member for taking APICS certification exams?A: No, you need not be an APICS member.

    Q: Do APICS members get a discount on the exam registration fees?A: Yes, they get discount on exam registration fees in India. Please note that after you fill the

    APICS membership application and pay the APICS membership fees, APICS may take up toone week to start your membership benefits. Therefore, to avail membership benefit of exam fees, you must become APICS members at least one week prior to APICS examregistration deadline. Please do not forget to mention the campaign code as XEKNOW88 onthe membership application form to receive a special gift from KnoWerX. For your

    information, APICS International Professional e-Membership dues are US$ 125 per year, and

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    for APICS Student Membership dues are US$ 25 per year. For more information, pleasecontact KnoWerX directly.

    Q: Is there an expiration date for approved eligibility applications or APICS authorization to testnotices?

    A: No. Once a candidates APICS CSCP exam eligibility application is approved and thecandidate receives an authorization to test notice, he or she will not be required to reapplyfor eligibility to register for and take an APICS CSCP exam in the future.

    Q: What does related business experience mean in terms of the exam eligibilityrequirements?

    A: APICS defines related experience as work that is directly connected to some aspect of thesupply chain. This can include raw materials extraction, transportation and logistics,procurement, manufacturing, warehousing, distribution, retail, customer service, softwaredesign and support, and other areas that directly affect the supply chain. Workers whooperate transportation or materials moving equipment or machines or processing

    equipment that require an intermediate level of training would qualify. Managers, officials,professionals, technicians, sales personnel, quality and quality control personnel, and skilledcraft workers will generally be considered eligible.

    Examples of work experience that would not qualify include clerical and administrati