Keeping Happy Customers
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Transcript of Keeping Happy Customers
April 2016 Topics:Keeping Happy Customers
This image claims that your software is out-of-date to trick you into clicking “update”.
This image mimics a dialogue from the FLV software developer -- but it does not actually originate from this developer.
These buttons seem like they will produce content that relate to the site (like a TV show or sports video stream) by mimicking the site’s look and feel. They are often not distinguishable from the rest of the page.
Marketing Tips
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Joseph Samuel Gerard, better known as Joe Girard, is an American salesman. Having sold 13,001 cars at a Chevrolet dealership between 1963 and 1978, Girard has been recognized by the Guinness Book of World Records as the world's greatest salesman.
Sends 13,000 greeting cards per month
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Refer a Friend – Both receive…..
Invite your friends…Receive $$ credit or cash
Refer a Friend…they receive a gift
Friend gets % off….You get % of their purchase
1.Good customer relationships2.Must be simple to use3.Clear communications4.Special rewards5.5-star experience
Key Components of a Referral Program
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
RecognitionTipsIndustry News SpecialsEducational
ADD VALUE
Appreciation Strategy
Cards Loyalty Programs
ReferralPrograms
Text Specials
Social Media Groups Specials
Newsletters
Marketing Tools
Q & A
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Sandi Sturm, Inbound Marketing SpecialistInbound Train, [email protected]
Wayne Sturm, Certified Google Business Photographer360 [email protected]
865-360-2055