Kearney Resume

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    Raymond Kearney1017 Inner Drive Schenectady, NY 12303 (518) 469-5626 [email protected]

    PROFILE

    Results-oriented and top-performing Senior Management Professional offering 17+ years of experiencemanaging multi-unit operations within restaurant / food industry. Career comprised of continuous promotionand recognition for consistently exceeding company goals and customer expectations, facilitating businessgrowth, and increasing profits. Proven leader competent in motivating and training team members in performing

    quality work and delivering exceptional results. Well versed in safe food handling and preparation, OSHA rulesand regulations, and track record of successful health department inspections. Computer skilled foradministration, records, and report generation. Polished communicator who builds rapport easily with teammembers, management, and customers. Thrive in fast-paced work environment and known for making sounddecisions.

    Customer Service / Relations Operations & General Management Employee Recruitment & Retention Cost Control / Containment Project & Program Management Sales & Marketing Management Revenue Growth Generation Strategic Sales and Marketing Budget Management Team Building / Management Inventory Control / Management Staff Training & Development High-Impact Presentations Problem Solving / Resolution Crisis Management Quality Control / Assurance Policy and Procedure Development Start-Up / Turnaround Vendor Relations & Selection Compliance & Regulations Purchasing / Procurement Negotiation Skills Labor Relations & Regulations Contract Management P&L Responsibilities Market Analysis & Research Performance & Process Improvement

    I hope that you will consider Ray for employment as he brings much to the table that will make your company successful.

    His track record for achieving results has been outstanding. His dedication, commitment, and desire to be the best are all

    strengths that will make your decision to hire him a wise one. ~ James Doan, Region II Vice President, Carrols, LLC

    His remarkable ability to develop subordinates and uncompromising operational standards helped our company expandsignificantly and gain recognition by Burger King Corporation as the top franchise group in the Country. ~ Donald M.

    Cepiel, Sr., President, Mindon Restaurant Corporation

    CAREER PROGRESSION

    Carrols Corporation/ Midon Corporation (Burger King Franchisee), Clifton Park, NY 1983 2010District Supervisor(1992 2010)

    Managed daily operations and finances for largest Burger King franchise in company with 8 restaurantsthroughout Capital Region, which generated $9.5 million in district sales annually.

    Supervised 20 salaried managers and 250 team members at restaurants throughout district.

    Established district goals and implemented ambitious programs to achieve objectives.

    Led rollout of new food products to consumers as well as new equipment used by staff in restaurants.

    Hired, trained, and oversaw managers and ensured quality of training crew members in all restaurant areas.

    Purchased and maintained company vehicles, including negotiating prices and contracts.

    Secured buyers and bids for sale or purchase of restaurant equipment.

    Represented corporation in Labor Department hearings and handled unemployment hearings.

    Set up new programs in areas of Workers Compensation, customer satisfaction, and recruitment / retention.

    Launched local promotions and in-store marketing campaigns to generate additional revenues.

    Selected Accomplishments & Contributions

    Won District Supervisor of the Year Award in 2003 out of 45 supervisors.

    Selected as member of 6-person committee that opened several Mindon-owned Boston Chicken franchises.

    Tapped by corporate management to serve as committee member for Burger Kings Annual NortheastManagement Conference in 1994; designed seminar format and led presentations for up to 200 managers.

    Played instrumental role in design and development of Mystery Shopper Program used by 21 restaurants toincrease customer satisfaction; hired and trained shoppers, created survey, and established goals.

    Introduced SUNY Albany delivery service and fax ordering system to promote sales.

    Reduced staff turnover by 40% through motivation, incentives, training, and improving restaurant culture.

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    Raised more than $6 million through Burger Kings Coupon Promotion Program for the Childrens Hospitalat Albany Medical Center.

    Prepared cost analysis for promotions / initiatives such as needs report for new software and purchase of$500,000 POS system.

    ContinuedRaymond Kearney Rsum / Page 2

    Project Manager (1990 1992)

    Developed and implemented classroom training program for Mindon Corporation restaurant / Burger Kingfranchises in upstate NY.

    Handled 2 tax abatement cases with favorable results.

    Directed renovation of several restaurants, including hiring and supervising subcontractors.

    Redesigned signage for buildings and highways; researched and complied with all local and state laws.

    Reseached companies for employee health insurance; secured bids and awarded contracts.

    Analyzed and recommended new programs for automotive liability and loss control.

    Initiated and wrote weekly newsletter for district employees.

    Restaurant Manager (1983 1990)

    Oversaw 6 restaurants of increasing volume and successfully turned 5 underperforming restaurants intoprofitable establishments.

    Opened 1 restaurant, including initial purchase, supervision of site work, recruitment and training of 70employees, and development of marketing campaign.

    Devised innovative programs to achieve targeted goals such as establishing company-owned bus service totransport staff from remote areas.

    EDUCATION & PROFESSIONAL DEVELOPMENT

    State University of New York College of Agriculture and Technology, Cobleskill, NYA.A.S., Hotel Restaurant Management

    Executive Training:

    People the Winning EdgeTrain the TrainerTraining with ImpactOne Minute ManagerInfluence Through LeadershipMulti-Unit ManagementDale Carnegie, Public Speaking

    CERTIFICATIONS

    New York State Certified in Food SanitationCertified Franchise Trainer, Burger King Corporation

    COMPUTER SKILLS

    Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Windows, Internet