:KDW &DQ ',6&IOH[ 'R )RU

1

Transcript of :KDW &DQ ',6&IOH[ 'R )RU

Page 1: :KDW &DQ ',6&IOH[ 'R )RU

Indaba Global Coaching, LLCwww.IndabaGlobal.com | [email protected] | (727) 327-8777

Enhance Communication SkillsEach session focuses on using behavioral approaches to improve communication skills.

Improve ProductivityDISCflex™ training prepares participants to deliver on time, on budget, and with all requested features.

Increase Customer SatisfactionUnderstanding how to recognize different behavioral styles gives insight into the best approaches for each individual customer.

93% of communication is based on your specific behavioral approach, such as tone of voice and body language.

According to the Standish Group, 74% of projects fail to meet one or more of the following criteria: - Deliver on time - Deliver on budget - Deliver with the requested features

The International Journal of Market Research suggests that “customer loyalty is strongly driven by the relationships that are built up between the sales and service teams and the cuscustomer.”

Even a 5% reduction in customer defection rate can increase profits by 25% to 85%, depending on the industry.

What Can DISCflex™ Do For Your Organization?