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SIGNIFICANT OPERATING INDICATORSSIGNIFICANT EVENTS IN 2007CEO’S STATEMENTSTATEMENT BY THE SUPERVISORY BOARD1. GENERAL DATA1.1 COMPANY ID CARD1.2 ACTIVITY1.3 CORPORATE GOVERNANCE1.4 ORGANISATION2. BUSINESS REPORT2.1 THE MISSION, VISION AND STRATEGIC POLICIES OF POŠTA SLOVENIJE2.2 MACROECONOMIC ENVIRONMENT2.3 MARKETING AND SALES2.3.1 Services2.3.2 International cooperation2.3.3 Postage stamps and philatelic products2.3.4 Marketing communications and brand management2.4 POSTAL NETWORK AND LOGISTICS2.4.1 Public postal network units2.4.2 Postal network infrastructure and means of transport2.5 QUALITY MANAGEMENT2.6 PURCHASING2.7 INVESTMENTS2.8 INFORMATION TECHNOLOGY2.9 RISK MANAGEMENT2.9.1 Types of risks2.9.2 Internal auditing2.9.3 Internal controls2.9.4 Security2.10 BUSINESS ANALYSIS2.11 POST-BALANCE-SHEET EVENTS2.12 PLANS FOR THE FUTURE3. SOCIAL RESPONSIBILITY REPORT3.1 HUMAN RESOURCE MANAGEMENT3.1.1 Employee structure3.1.2 Employee absence3.1.3 Wages and performance3.1.4 Cooperation with the trade union and the Works Council3.1.5 Employee training3.1.6 Employee care3.1.7 Housing and holiday accommodation for employees3.1.8 Supplementary pension insurance3.1.9 Communication with employees3.2 CORPORATE SOCIAL RESPONSIBILITY3.3 ENVIRONMENTAL RESPONSIBILITY4. FINANCIAL REPORT4.1 AUDITOR’S REPORT4.2 FINANCIAL STATEMENTS4.2.1 Balance sheet4.2.2 Income statement4.2.3 Income statement by services4.2.4 Cash flow statement4.2.5 Statement of Changes in Equity4.3 NOTES TO THE FINANCIAL STATEMENTS4.4 TRANSACTIONS WITH ASSOCIATED PARTIES4.5 POST-BALANCE-SHEET EVENTS

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POMEMBNEJŠI PODATKI O POSLOVANJU POMEMBNEJŠI DOGODKI V LETU 2007 UVODNA BESEDA GENERALNEGA DIREKTORJA POROČILO NADZORNEGA SVETA SPLOŠNI PODATKI 1. OSEBNA IZKAZNICA 1.1 DEJAVNOST 1.2 UPRAVLJANJE DRUŽBE 1.3 ORGANIZIRANOST 1.4 POSLOVNO POROČILO 2. POSLANSTVO, VIZIJA IN STRATEŠKE 2.1 USMERITVE POŠTE SLOVENIJE MAKROEKONOMSKO OKOLJE 2.2 PRODAJA IN TRŽENJE 2.3 Storitve 2.3.1 Mednarodno sodelovanje 2.3.2 Poštne znamke in filatelistični izdelki 2.3.3 Tržno komuniciranje in upravljanje blagovne znamke 2.3.4 POŠTNO OMREŽJE IN LOGISTIKA 2.4 Enote javnega poštnega omrežja 2.4.1 Naprave poštnega omrežja in transportna sredstva 2.4.2 UPRAVLJANJE S KAKOVOSTJO 2.5 NABAVA 2.6 NALOŽBE 2.7 INFORMATIKA 2.8 UPRAVLJANJE S TVEGANJI 2.9 Vrste tveganj 2.9.1 Notranja revizija 2.9.2 Notranja kontrola 2.9.3 Varovanje 2.9.4 ANALIZA POSLOVNIH DOSEŽKOV 2.10 DOGODKI PO KONCU POSLOVNEGA LETA 2.11 NAČRTI ZA PRIHODNOST 2.12 POROČILO O DRUŽBENI ODGOVORNOSTI 3. UPRAVLJANJE S ČLOVEŠKIMI VIRI 3.1 Stanje in gibanje zaposlenih 3.1.1 Odsotnosti delavcev 3.1.2 Plače in delovna uspešnost 3.1.3 Sodelovanje s sindikatom in svetom delavcev 3.1.4 Izobraževanje delavcev 3.1.5 Skrb za zaposlene 3.1.6 Stanovanja in letovanja delavcev 3.1.7 Dodatno pokojninsko zavarovanje 3.1.8 Komuniciranje z zaposlenimi 3.1.9 ODGOVORNOST DO DRUŽBENE SKUPNOSTI 3.2 ODGOVORNOST DO NARAVNEGA OKOLJA 3.3 RAČUNOVODSKO POROČILO 4. REVIZORJEVO POROČILO 4.1 RAČUNOVODSKI IZKAZI 4.2 Bilanca stanja 4.2.1 Izkaz poslovnega izida 4.2.2 Izkaz poslovnega izida po področnih odsekih 4.2.3 Izkaz denarnega toka 4.2.4 Izkaz gibanja kapitala 4.2.5 POJASNILA K IZKAZOM 4.3 POSLOVANJE S POVEZANIMI OSEBAMI 4.4 DOGODKI PO DATUMU BILANCE STANJA 4.5

POMEMBNEJŠI PODATKI O POsLOVANJUsIGNIFICANT OPERATING INDICATORs A

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Čisti prihodek od prodaje (v 000 EUR) / Net sales revenues (in 000 EUR)

172.760 187.864 208.045 229.303 225.349

Čisti prihodki od prodaje na zaposlenega (v 000 EUR) / Net sales revenues per employee (in 000 EUR)

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sIGNIFICANT OPERATING INDICATORs

Podatek / Item 2003 2004 2005 2006 2007Čisti prihodki od prodaje v EUR / Net sales revenues (in EUR) 172.760.186 187.864.042 208.044.688 229.302.762 225.348.863Dodana vrednost v EUR / Added value (in EUR) 130.664.130 140.078.063 157.987.309 175.170.197 171.969.274Kosmati denarni tok v EUR / Gross cash flow (in EUR) 22.901.924 23.452.829 35.673.606 45.490.753 34.711.258Poslovni izid iz poslovanja v EUR / Operating profit (in EUR) 9.911.204 2.135.261 20.167.881 27.440.882 19.607.705Čisti poslovni izid v EUR / Net profit (in EUR) 9.318.127 1.591.191 15.177.854 20.879.164 16.550.620Vrednost naložb v EUR / Value of investments (in EUR) 25.723.890 22.218.223 15.150.689 12.799.670 14.074.734Število storitev (v 000 kos) / Number of transactions (in thousands) 781.095 909.524 957.491 1.069.344 1.117.376Povprečno število zaposlenih iz delovnih ur / Average number of employees in terms of hours worked 5.849 5.946 6.115 6.317 6.351Dodana vrednost na zaposlenega / Added value per employee 22.341 23.559 25.838 27.732 27.078Kapital v EUR / Equity (in EUR) 215.189.693 215.039.351 227.072.601 233.149.979 243.588.011Bilančna vsota v EUR / Total assets (in EUR) 259.309.539 263.461.017 268.733.354 293.897.278 300.970.664Stroški dela v EUR / Labour costs (in EUR) 107.762.206 116.625.234 122.313.703 129.679.444 137.258.016Kazalniki v % / Performance indicators (in %)Donosnost prodaje – ROS / Return on sales (ROS) 5,4 0,8 7,3 9,1 7,3Donosnost kapitala – ROE / Return on equity (ROE) 4,5 0,7 7,0 9,6 7,2Donosnost sredstev – ROA / Return on assets (ROA) 3,7 0,6 5,6 7,4 5,6

Legenda: ROS = čisti poslovni izid / čisti prihodki od prodaje; ROE = čisti poslovni izid / povprečno stanje kapitala; ROA = čisti poslovni izid /povprečno stanje sredstev.

Key: ROS = net profit or loss/net sales revenue; ROE = net profit or loss/average balance of equity; ROA = net profit or loss/average balance of assets.

KLJUČNI DOSEŽKI V ŠTEVILKAH SIGNIFICANT ACHIEVEMENTS IN NUMBERS

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Opomba: slabši poslovni izid v letu 2004 je posledica oslabitve vrednosti zgradb v višini 6,3 milijona evrov.

Note: The poor operating result in 2004 was the result of impairment of the value of buildings in the amount of EUR 6.3 million.

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2003 2004 2005 2006 2007

Čisti poslovni izid (v 000 EUR) / Net profit (in 000 EUR)

9.318 1.591 15.178 20.879 16.551

Donosnost prodaje – ROS v % / Return on sales (ROS in %)

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Dodana vrednost (v 000 EUR) / Added value (in 000 EUR)

130.664 140.078 157.987 175.170 171.969

Dodana vrednost na zaposlenega (v 000 EUR) / Added value per employee (in 000 EUR)

22,3 23,6 25,8 27,7 27,1

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V letu 2007 smo v Pošti Slovenije uspešno uvedli evro in izpeljali zamenjavo tolarske gotovine v evrogotovino.

Vzpostavili smo sledenje pošiljk za vse knjižene pošiljke (priporočena pisma, vrednostna pisma, pakete in pošiljke Hitre pošte) v notranjem in mednarodnem prometu. Aplikacija Sledenje pošiljk podpira vse statuse, ki jih zahteva standard Svetovne poštne zveze. Pokriva segmente sprejema in dostave pošiljk, vročitev pošiljk, vračanje in prepošiljanje pošiljk določeni pošti, prehod pošiljk skozi paketni usmerjevalnik v poštnem logističnem centru ter prispetje pošiljk iz tujine.Aplikacija Sledenje pošiljk je bila v januarju 2008 nameščena na spletno stran Pošte Slovenije, kjer je na voljo vsem uporabnikom poštnih storitev.

Začeli smo z izdelavo logistične študije, na osnovi katere bomo izvedli optimiranje poštnega omrežja in transportnih poti. Na osnovi ugotovitev logistične študije nameravamo reorganizirati paketno logistiko na način, ki bo omogočal še kakovostnejši prenos paketov. Reorganizacijo paketne logistike nameravamo izpeljati postopoma, vzporedno pa bomo izvajali aktivnosti za postavitev novega paketnega logističnega centra v Ljubljani. Reorganizacija vključuje tudi postopno uvedbo paketnih pretovornih pošt, s čimer bo mogoče pospešiti prometne tokove in izboljšati kakovost prenosa poštnih pošiljk.

Začeli smo z izvedbo pilotskega projekta optimizacije dostave, na osnovi katerega bomo izvedli postopno optimizacijo dostavnih okrajev in obhodnih redov pismonoš na vseh poštah.

V segmentu denarnih storitev smo posodobili oz. omogočili hitrejšo ponudbo odobravanja potrošniških kreditov Poštne banke Slovenije, d. d. – bančne skupine Nove KBM d. d. na poštnih okencih.

V okviru ponudbe ostalih storitev smo na 400 poštah uvedli novo storitev – optične igre Loterije Slovenije in razširili ponudbo trgovskega blaga na poštnih okencih.

S 1. marcem 2007 smo v poslovanje Pošte Slovenije uvedli standard SIST EN 14012:2004 – Obravnavanje pritožb in odškodninski postopki, ki opredeljuje centralno obravnavanje in vodenje pritožb, reklamacij in odškodninskih postopkov za poštne storitve. Standard je zaenkrat uveden za univerzalno poštno storitev.

POMEMBNEJŠI DOGODKI V LETU 2007

sIGNIFICANTEVENTs IN 2007

In 2007, Pošta Slovenije successfully adopted the euro and replaced tolar cash with euro cash.

We introduced mail tracking for all listed mail (registered letters, insured letters, parcels and express mail items) in domestic and international mail services. The Mail Tracking application supports all the standards set by the Universal Postal Union. It covers the segments of item receipt and delivery, the personal delivery of items, the returning and resending of items to specific post offices, the routing of mail through a parcel sorting centre at the sorting and logistics centre and the arrival of mail from abroad.The Mail Tracking application was set up on the web site of Pošta Slovenije in January 2008, where it can be accessed by all users of postal services.

We began conducting a logistics study, on the basis of which we will optimise the postal network and transport channels. Based on the findings of the logistics study, we intend to reorganise parcel logistics to ensure an even higher quality of parcel routing. We intend to reorganise parcel logistics gradually, while carrying out activities aimed at establishing a new parcel logistics centre in Ljubljana. The reorganisation also includes a gradual introduction of parcel transfer post offices, which will accelerate mail flows and improve the quality of mail routing.

We began implementing a delivery optimisation pilot project, on the basis of which we will gradually optimise delivery districts and delivery routes for postal workers in all post offices.

In the segment of financial services, we upgraded and sped up the approval of Poštna banka Slovenije consumer loans (as a member of the NKBM banking group) at post office counters.

As part of our offer of other services, we introduced a new service in 400 post offices - Loterija Slovenije optical games – and we expanded the offer of supplementary merchandise at post office counters.

As of 1 March 2007, we introduced the SIST EN 14012:2004 standard (handling of complaints and redress procedures) in the operations of Pošta Slovenije, which defines the central processing and recording of complaints and redress procedures relating to postal services. For the time being, this standard has been introduced for universal postal services.

Na področju mednarodnega poštnega prometa so leto 2007 zaznamovali naslednji dogodki:

• srečanje generalnih direktorjev Svetovne poštne zveze in Pošte Slovenije;

• udeležba na strateškem mednarodnem forumu Pochtovaya Troika v Sankt Peterburgu;

• srečanje generalnih direktorjev poštnih organizacij z območja nekdanje Jugoslavije v okviru srednjeevropskega kongresa marketinga »Direkt 2007« v Portorožu na temo poglobitve medsebojnega sodelovanja in določitev ciljev za povečanje prometa in obsega poštnih storitev;

• sestanek z angleško pošto na temo liberalizacije in vstopa konkurence;

• srečanje delovne skupine PostEurop za izboljšanje kakovosti in prenosa znanja ter izkušenj v organizaciji Pošte Slovenije;

• aktivno sodelovanje pri pripravah Direktive 97/67/ES o popolnem izoblikovanju notranjega trga poštnih storitev v Skupnosti v okviru Združenja evropskih poštnih operaterjev PostEurop in v sodelovanju z Ministrstvom za gospodarstvo RS ter Agencijo za pošto in elektronske komunikacije RS;

• priprave na 24. kongres Svetovne poštne zveze, ki bo julija in avgusta 2008 v Ženevi;

• prenova paketne ponudbe in uvedba mednarodnega poslovnega paketa ter EMS-pošiljke za Hrvaško, Srbijo, Makedonijo in Črno goro.

In the international postal services sector, the year 2007 was marked by the following events:

• a meeting of the CEOs of the Universal Postal Union and Pošta Slovenije;

• participation in the Pochtovaya Troika strategic international forum in St Petersburg;

• a meeting of the CEOs of postal administrations from the territory of the former Yugoslavia as part of Direkt 2007, a Central European marketing congress in Portorož, the subject of which was the intensification of mutual co-operation and the setting of goals in terms of increasing the traffic and volume of postal services;

• a meeting with the UK postal service provider focusing on liberalisation and the entry of competition;

• a meeting of the PostEurop working group for the improvement of quality and the transfer of knowledge and experience, organised by Pošta Slovenije;

• active participation in the preparation of Directive 97/67/EC regarding full development of the internal market of Community postal services in the scope of the Association of European Public Postal Operators, PostEurop, and in cooperation with the Ministry of the Economy of the Republic of Slovenia and the Post and Electronic Communications Agency of the Republic of Slovenia;

• preparations for the 24th Congress of the Universal Postal Union, to be held in Geneva in July and August 2008;

• transformation of parcel services and the introduction of the international business parcel services, as well as the introduction of EMS mail for Croatia, Serbia, Macedonia and Montenegro.

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Pošta Slovenije je v službi ljudi in za ljudi. To dokazuje že vse od svojega obstoja, ko si zaposleni iz dneva v dan prizadevamo, da z delom, poslovanjem in razvojnimi aktivnostmi prispevamo k boljši kakovosti življenja vseh državljanov Republike Slovenije. Z delovanjem na celovitem slovenskem ozemlju, vlaganjem v infrastrukturo ter v znanje in razvoj omogočamo opravljanje visokokakovostnih poštno-logističnih, bančno-finančnih in ostalih storitev, ki jih nudimo. To je naše poslanstvo. In tudi v bodoče bomo storili vse potrebno, da bomo nove, moderne in evropsko primerljive poštno-logistične storitve ponujali na zavidljivo visoki ravni. S tem bomo namreč lahko dodatno utrdili svoje mesto med najboljšimi v Evropi. Razviti se iz klasičnega poštnega operaterja v modernega, visokorazvitega evropskega poštnega logista s ponudbo globalnih, finančnih in informacijskih storitev, ni preprosta naloga. Da nam to uspeva kljub nenehno spreminjajočim se in vedno ostrejšim razmeram na trgu poštnih storitev, kažejo zavidljivi poslovni rezultati leta 2007, smeli načrti za leto 2008 ter dolgoletne izkušnje in bogato znanje, ki nam iz leta v leto omogočajo pravočasno prepoznavanje in učinkovito premagovanje poslovnih izzivov in tveganj.

RAZMERE NA TRGU POŠTNIH STORITEVZa nami je leto številnih sprememb, pred nami pa leto številnih izzivov. V letu 2007 smo se pogosto soočali tako z domačo kot tujo, vedno ostrejšo konkurenco. Težje gospodarske razmere, vedno več ponudnikov poštnih in logističnih storitev, nujne spremembe, ki jih narekuje skorajšnja liberalizacija evropskega trga poštnih storitev, smo na Pošti Slovenije zaznali vsi zaposleni. Razmere, s katerimi smo se soočili, pa nas niso presenetile in oslabile, temveč napolnile z novim elanom. Najpomembnejši in hkrati najobsežnejši nacionalni projekt, ki je zaznamoval začetek letošnjega leta, je bila uvedba evra, pri čemer smo svojo vlogo odigrali brezhibno. S čvrstim korakom smo stopili po poti strateškega programa Pošte Slovenije za obdobje do leta 2015, izkušnje in znanje smo delili s predstavniki poštnih organizacij iz držav EU in poštnih organizacij jugovzhodne evropske regije. Da smo inovativni in da imamo v hiši dovolj znanja in prizadevnih ljudi, smo dokazali z razvojem modernih poštnih storitev. Dokazali pa smo tudi, da znamo priskočiti na pomoč in se čutimo družbeno odgovorni, tako na področju izobraževanja,

UVODNA BEsEDA GENERALNEGA DIREKTORJA

CEO’s sTATEMENT

Pošta Slovenije exists to serve the needs of people. It has proven this throughout its existence, as we, its employees, strive day after day to further improve the quality of life of all the citizens of the Republic of Slovenia through our work, business operations and development activities. By operating in the entire territory of Slovenia and investing in infrastructure, knowledge and

development, we ensure the provision of high-quality sorting and logistics services, banking and financial services and other services we offer. That is our mission. We will continue to do what it takes to provide a very high level of new and modern postal and logistical services compatible to those in Europe. In doing so, we will further consolidate our position among the best in Europe. To develop from a classical postal operator to a modern, highly developed European postal logistics agency with an offer of global, financial and information services is no simple task. That we are succeeding in this despite the constantly changing and increasingly difficult conditions in the postal service market is evidenced by our outstanding operating results in 2007, our bold plans for 2008 and the many years of experience and vast knowledge that, year after year, allow us to recognise and respond in a timely fashion to business challenges and risks.

CONDITIONS IN THE POSTAL SERVICE MARKET A year of numerous changes is behind us, and a year of numerous challenges is ahead of us. In 2007, we frequently encountered increasingly tough domestic and foreign competition. All employees at Pošta Slovenije are aware of the difficult economic conditions, the increasing number of providers of sorting and logistics services and the necessary changes dictated by the recent liberalisation of Europe’s postal service market. The conditions we face did not take us by surprise or weaken us, but fill us with new enthusiasm. The most important and most comprehensive national project that marked the beginning of this year was the adoption of the euro, in which we played our role flawlessly. We firmly followed the path of Pošta Slovenije’s Strategic Programme for the period through 2015, and exchanged our experiences and knowledge with representatives of postal administrations from EU Member States and postal administrations from the region of Southeast Europe. By developing modern postal services, we proved that we are innovative, with sufficient expertise and hard-working people. We also proved that we can provide help to those who need it and that we are socially responsible in the

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kulture in športa ter zdravstva in enostavni pomoči sočloveku v stiski. Ob zanesljivih in zaupanja vrednih sodelavcih, brez katerih Pošta Slovenije danes ne bi bila to, kar je, poudarjam, da v tem trenutku bolj kot kdorkoli in kadarkoli verjamem, da bo Pošta Slovenije več kot uspešno kos prihajajočim razmeram in izzivom tudi v letu 2008.

POSLOVNI REZULTATI 2007Pošta Slovenije je imela v letu 2007 v danih razmerah 6.643 zaposlenih, devet poslovnih enot, 556 pošt (in dva poštna logistična centra) s 1.345 poštnimi okenci in 2.873 transportnimi sredstvi (kolesa, mopedi, skuterji, avtomobili). Ustvarili smo 226 milijonov evrov poslovnih prihodkov, 206,4 milijona evrov poslovnih odhodkov, 20,9 milijona evrov dobička pred obdavčitvijo. 1.010,2 milijona opravljenih poštnih in 44,6 milijona denarnih storitev, za 14,1 milijona evrov investicij, 9.359 udeležb zaposlenih na 42.799 izobraževalnih urah, 65,8 odstotka gospodinjstev, vključenih v šestkrat tedensko dostavo, 34,2 odstotka v petkrat tedensko dostavo. Vse to so številke, ki so zaokrožile naše poslovno leto 2007. Zadovoljni smo, da so kljub majhnosti našega poštnega trga v primerjavi z drugimi evropskimi poštnimi trgi te številke dokaj zavidljive. Še posebej zadovoljni pa smo, ker so pokazale napredek v primerjavi z letom 2006. Dokazali smo, da so bili cilji za leto 2007 realno načrtovani, aktivnosti za dosego ciljev pa pravilno izbrane. V letu 2007 smo ugotovili precejšen upad prihodkov iz naslova plačilnega prometa ter prehod na elektronsko poslovanje, upadanje storitev na rezerviranem in univerzalnem področju ter nižje število priporočenih in vrednostnih pošiljk. Omenjeno smo nadomestili s povečanjem prodaje poštnih storitev, kot so prenos direktne pošte, publikacij, poslovnih paketov in Hitre pošte, s prodajo trgovskega blaga in racionalizacijo stroškov. Rezultati dela so posledica velikega truda, ki ga vedno znova vlagamo v pridobivanje novih strank, razširjanje ponudbe in prizadevanje za nenehno kakovost izvajanja storitev.

SMELI NAČRTI ZA LETO 2008Iz leta v leto tudi v Pošti Slovenije ugotavljamo, da kljub znanju, volji in sredstvom vedno težje dosegamo pričakovano. Tudi zato bo poslovno leto 2008 vse prej kot enostavno. Poleg tega bomo v poslovnem letu kljub povečanju vložka v investicije in števila zaposlenih skušali postati še uspešnejši in doseči čim boljše rezultate ter vpeljati nekatere nove storitve pri prodaji trgovskega blaga, v poštnem prometu in informacijskih tehnologijah. Več pozornosti nameravamo nameniti urejenosti prodajnega mesta na poštah, čaka pa nas tudi začetek gradnje novega poštnega logističnega centra. Nadaljevali bomo s projekti, ki smo jih vzpostavili leta 2007 ali že pred tem. Posodobili bomo procese informatizacije, nadaljevali z razvojem elektronskih storitev, še posebej elektronskega arhiva, optimizirali nabavne procese ter prenovili kadrovsko-informacijski sistem in informacijski sistem, ki se uporablja na sprejemnih okencih. Nadaljevali bomo s širitvijo poslovanja na trge jugovzhodne Evrope. Še naprej se bomo aktivno vključevali v oblikovanje nove regulative

areas of education, culture, sport and health care, as well as when it comes to aiding fellow human beings in distress. Given our reliable and trustworthy staff, without which Pošta Slovenije would not be what it is today, I would like to emphasise that I believe now more than anyone and more than ever that Pošta Slovenije will rise to the coming challenges and conditions in 2008 with flying colours.

OPERATING RESULTS 2007In 2007, Pošta Slovenije had 6,643 employees, 9 business units, 556 post offices (and two sorting and logistics centres), with 1,345 post office counters and 2,873 vehicles (bicycles, mopeds, scooters and cars). We generated EUR 226 million in operating revenues, EUR 206.4 million in operating expenses, and EUR 20.9 million in pre-tax profit. A total of 1,010.2 million postal transactions and 44.6 million financial transactions were provided, EUR 14.1 million worth of investments made, 9,359 employees participated in training programmes, with 42,799 training hours, 65.8% of households were included in six-day per week delivery service and 34.2% households were included in five-day per week delivery service. All these figures marked our 2007 business year. We are pleased that these numbers are so high despite the small size of our postal market compared to other European postal markets. We are particularly pleased as they show our progress compared to 2006. We proved that the objectives set for 2007 were realistic, and that the activities aimed at achieving these objectives were properly selected. In 2007, we witnessed a significant drop in revenues from payment transactions and the transition to electronic operations, a drop in services in the reserved and universal segments and fewer registered and insured postal items. We compensated for these shortfalls by increasing sales of postal services such as the routing of direct mail, periodicals, business parcels and express mail, through the sale of supplementary merchandise and by cutting costs. The results of our work are the result of tremendous efforts, which we continuously invest in attracting new customers, the expansion of our offer and ensuring the consistently high quality of our performance.

BOLD PLANS FOR 2008Even Pošta Slovenije has established that year after year it is becoming increasingly difficult for us to achieve our goals, despite our knowledge, will and resources. That is why the 2008 business year will be anything but easy. We will nonetheless try to be even more successful in this business year and achieve even better results, even though we will increase investments and the number of employees and implement several new services relating to the sale of merchandise, postal transactions and information technology. We intend to focus more on improving the appearance of points of sale in post offices. We are also awaiting the start of construction of a new sorting and logistics centre. We will continue implementing the projects we started in 2007 and in previous periods. We will modernise IT processes and continue to develop electronic services, particularly electronic archives, optimise procurement processes and upgrade the personnel

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na področju poštnih storitev v EU ter sodelovali v projektih Svetovne poštne zveze, Združenja evropskih javnih poštnih operaterjev in delovnih skupin znotraj združenja International Post Corporation. Ena naših ključnih nalog bo tudi iskanje ustreznega strateškega partnerja ter uresničevanje strateškega razvojnega programa za obdobje do leta 2015. Odločeni smo namreč, da ostanemo najpomembnejši in največji izvajalec poštnih in z njimi povezanih logističnih storitev v Sloveniji tudi po liberalizaciji poštnega trga v EU leta 2011. Slednja za nas predstavlja še poseben izziv. Prepričani smo, da smo se nanj dobro pripravili in začrtali pravo strategijo.

POSLOVNI IZZIVI IN TVEGANJAOdprtje evropskega poštnega trga hkrati predstavlja določeno tveganje, saj bodo s tem vrata na slovenski trg konkurenčnim poštnim operaterjem na široko odprta. Ključna bojazen se kaže predvsem v izgubi trga ter slabši kakovosti. Zato se na liberalizacijo pripravljamo že dlje časa ter se aktivno vključujemo v pripravo in izvedbo direktiv, in sicer v sklopu Združenja evropskih poštnih operaterjev, znotraj skupine, ki jo je ustanovilo Ministrstvo za gospodarstvo RS, in v neposrednih razpravah med evropskimi poštnimi operaterji. Ne glede na to smo prepričani, da je liberalizacija dobrodošla in da bodo z njo pridobili predvsem uporabniki poštnih storitev. Spremembam na trgu pa se na Pošti Slovenije prilagajamo tudi s povečevanjem kakovosti in dostopnosti storitev. Zakonsko zahtevane kakovosti prenosa poštnih pošiljk nam žal še ni uspelo povsem doseči. Glede na to, da je za doseganje visokih standardov kakovosti dokazano potrebno več let, se bomo s tovrstnim tveganjem aktivno ukvarjali tudi v letu 2008. Večje pozornosti pa bosta v tem letu deležni tudi cenovna in plačna politika. Spopasti pa se bo treba tudi z izzivi, povezanimi s privatizacijo, ki bo prej ali slej potrkala tudi na naša vrata.

Na osnovi dosežkov Pošte Slovenije v preteklih letih ter v letu 2007 lahko mirno zapišem, da sem bolj kot kadarkoli in kdorkoli prepričan, da se bomo uspešno soočili s prihajajočimi izzivi. Ker verjamem v moč in energijo ljudi. In Pošta Slovenije je v službi ljudi in za ljudi. Tudi z vašo pomočjo, spoštovani zaposleni in cenjeni uporabniki naših storitev, ter ne nazadnje tudi z lastniki namreč postajamo vse bolj uspešni in konkurenčni ter vztrajno rastemo in napredujemo. Zato si želim, da bi tudi v prihodnje znali vzpostaviti uspešno sožitje.

Aleš Hauc, univ. dipl. ekon.,generalni direktor

information system and the IT system used at reception counters. We will continue to expand our operations to the markets of Southeast Europe. We will continue to be actively involved in the formulation of new regulations relating to postal services in the EU, and will participate in projects carried out by the Universal Postal Union, the European Committee for Postal Regulation and working groups within the International Post Corporation. One of our key tasks will also be to seek a suitable strategic partner and carry out the Strategic Development Programme for the period through 2015. We are resolved to become the most important and largest provider of postal and related logistical services in Slovenia even after the liberalisation of the EU postal market in 2011. The latter is an especially great challenge for us. We are convinced that we are well prepared, and that we have mapped out the right strategy.

BUSINESS CHALLENGES AND RISKSThe opening of the European postal market also involves a degree of risk, as the door to the Slovenian market will be wide open to competitive postal operators. The key concerns are the possibility of losing the market and inferior quality. That is why we have been preparing for liberalisation for some time, and are actively involved in the preparation and implementation of directives, as part of the European Committee for Postal Regulation, within the group established by the Ministry of the Economy of the Republic of Slovenia and through direct discussions among European postal operators. We are nevertheless convinced that liberalisation is welcome and that those who stand to benefit most are users of postal services. Pošta Slovenije is also adapting to changes in the market by increasing the quality of and access to services. Unfortunately, we have not yet succeeded in completely achieving the legally required quality of mail routing. As it is a proven fact that it takes several years to achieve these high standards of quality, we will also actively address this type of risk in 2008. We will also give more attention to price and payment policies in 2008, and face challenges linked to privatisation, which will sooner or later knock on our door.

Based on the results of Pošta Slovenije in previous years and in 2007, I can say without any doubt that I am convinced more than anyone and more than ever that we will face the coming challenges successfully. That is because I believe in the power and energy of our people. Pošta Slovenije exists to serve the needs of people. With your help, respected employees, esteemed customers and, last but not least, our shareholders, we are becoming increasingly successful and competitive and continue to grow and advance. My wish therefore is for us to continue our successful co-existence in the future.

Aleš HaucCEO

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Pošta Slovenije igra v slovenski družbi brez dvoma zelo pomembno vlogo. Z razvejano infrastrukturo, ki ponuja poleg poštnih tudi druge storitve, je za državljane tako nepogrešljiva, da jo državljani že dolgo smatrajo za samoumevno. Samoumeven je tudi obisk poštarja šest dni v tednu, želja občinskih veljakov pa je poštno okence v vsakem, še tako majhnem kraju.Okolje pa se spreminja in tudi Pošta Slovenije se mu mora prilagoditi. Liberalizacija in z njo konkurenca ter vpliv elektronskih storitev že nekaj časa kot Damoklejev meč visijo nad njeno prihodnostjo. Zaradi tega so še kako pomembne odločitve o prihodnjem razvoju družbe Pošta Slovenije d. o. o. Velik korak je bil narejen, ko je na pobudo nadzornega sveta Pošte Slovenije poslovodstvo družbe s svojimi najbolj kompetentnimi sodelavci pripravilo strateški razvojni program družbe, ki ga je nadzorni svet potrdil. Začetek njegovega izvajanja v obliki večjega števila projektov nam daje upanje, da se bo družba uspešno pripravila na izzive prihodnosti. Nadzorni svet je v okviru poslovnega načrta poslovodstvu zastavljal ambiciozne, vendar realne cilje, vse leto je budno spremljal poslovanje družbe in izvajanje poslovnega načrta. Poslovanje v preteklih letih je spremljal tudi s pregledovanjem notranjerevizijskih poročil in izvedbo revizijskih postopkov ter obravnaval ugotovljene nepravilnosti in morebitna oškodovanja družbe. Posledica ugotovitev nadzornega sveta je tudi sprožitev odškodninskega postopka.Nadzorni svet se je primarno poglobil v doseganje učinkovitosti družbe in zagotavljanje predpisane kakovosti. V zvezi s tem je zahteval več primerjalnih analiz z drugimi evropskimi poštnimi operaterji. Poslovodstvo je pri tem zgledno sodelovalo in na podlagi analiz pripravilo ukrepe za povečanje učinkovitosti in dvig kakovosti. Večkrat je nadzorni svet posvetil pozornost plačni politiki družbe, ki je zanjo zelo pomembna, saj plače predstavljajo večji del stroškov poslovanja družbe. Pri tem se je nadzorni svet zavzel za nagrajevanje zaposlenih iz naslova ustvarjenega dobička.

Sodelovanje s poslovodstvom in generalnim direktorjem lahko ocenjujem kot kooperativno in plodno.

V nadaljevanju podajam kratek pregled najpomembnejših zadev, ki jih je nadzorni svet obravnaval oz. o njih odločal na osmih rednih in dveh korespondenčnih sejah:- imenovanje novega člana poslovodstva družbe Vinka

Filipiča dne 27. marca 2007;

POROČILO NADzORNEGA sVETA

Pošta Slovenije undoubtedly plays a very important role in Slovenian society. Owing to its extensive infrastructure, which offers postal services and other services, citizens find it indispensable and have long considered it something that is a matter of course. A postman’s or postwoman’s visit six days a week is also a matter of fact, and it is the wish of every municipal manager to have a post office counter in his or her community, no matter how small.However, the environment is changing, and Pošta Slovenije must adapt to it. Liberalisation and the associated competition, as well as the impact of electronic services have been hanging over its future as the sword of Damocles for some time now. Decisions on the future development of Pošta Slovenije d.o.o. are all the more important for that reason. A major step was taken when, on the initiative of the Supervisory Board of Pošta Slovenije, the Management of the company, acting jointly with its most competent associates, drew up the company’s Strategic Development Programme. The approval of that document by the Supervisory Board and the beginning of its implementation in the form of a larger number of projects gives us hope that the company will successfully brace itself for the challenges of the future. The Supervisory Board set ambitious yet realistic goals for Management, as part of the business plan, and supervised the company’s operations and the implementation of the business plan throughout the year. It has also supervised operations in recent years by reviewing internal auditing reports and the implementation of auditing procedures and addressing identified irregularities and any damage suffered by the company. One consequence of the findings of the Supervisory Board was also the initiation of redress procedures.The Supervisory Board primarily focused on ensuring the efficiency of the company and requisite quality. In this regard, it required several analyses comparing our situation to those of other European postal operators. Management readily cooperated and, based on analyses, prepared measures to increase efficiency and quality. On several occasions, the Supervisory Board focused on the company’s wage policy, which is very important, as wages constitute the larger portion of the company’s operating costs. The Supervisory Board took the position that bonuses to employees should be provided from the profit generated by the company.

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REPORT OF THE sUPERVIsORY BOARD

- izdaja pozitivnega mnenja k poslovnemu načrtu za leto 2007 in njegovo posredovanje Vladi RS;

- potrditev strateškega razvojnega programa družbe;- potrditev letnega poročila za leto 2006 z revizorjevim

poročilom; - predlog delitve bilančnega dobička za leto 2006; - izdaja navodil za glasovanje na skupščini Poštne banke

Slovenije, d.d. (PBS);- soglasje za izplačilo dela plače iz naslova poslovne

uspešnosti;- obravnava ugotovitev dogovorjenih revizijskih postopkov

in pooblastitev poslovodstva za vložitev odškodninske tožbe zaradi nakupa MMS - naprav za sortiranje pisemskih pošiljk zoper prejšnje poslovodstvo družbe;

- spremljanje dela revizijske komisije prek poročil o delu med sejami nadzornega sveta in sprejemanje odločitev na podlagi predlogov revizijske komisije;

- sprejem Sklepa o usmeritvah pri določanju konkurenčne klavzule v pogodbah o zaposlitvi delavcev v družbi, ki je nadomestil sklep, sprejet na 2. seji nadzornega sveta dne 13. marca 2005, in spremembe, sprejete na 10. seji nadzornega sveta dne 30. maja 2006;

- obravnava:• informacij o:

• poslovanju družbe in poslovanju kapitalsko povezanih družb,

• izvajanju strategije obvladovanja stroškov v družbi,• merjenju rokov in o rokih prenosa v notranjem

in mednarodnem poštnem prometu in potrditev predlaganih ukrepov za izboljšanje kakovosti,

• predlogu preoblikovanja pošt v premične pošte v letu 2008,

• poslovanju na področju storitev direktne pošte,• izidu volitev v svet delavcev in o poteku mandata

članicama nadzornega sveta ter izvolitvi novih članov,

• opredelitvi do ocene stanja in predlogov o usmeritvi informatike Pošte Slovenije, ki jo je pripravil Inštitut za poslovno informatiko v letu 2006,

• terminskem planu izvedbe projekta E-fakturiranje,• poteku postopka zoper Pošto Slovenije pred Uradom

za varstvo konkurence v zvezi z domnevno kršitvijo zlorabe prevladujočega položaja na trgu storitev dostave nenaslovljene direktne pošte,

• pogajanjih z Ministrstvom za pravosodje RS za sklenitev pogodbe o izvajanju poštnih in kurirskih storitev za potrebe pravosodnih organov in organov državne uprave in

I can describe collaboration with Management and CEO as cooperative and fruitful.

Listed below is a brief overview of the most important issues the Supervisory Board addressed at its eight regular and two correspondence sessions:- appointing a new member of the company’s Management,

Vinko Filipič, on 27 March 2007;- approving the 2007 Business Plan and its submission to the

Government of the Republic of Slovenia;- approving the company’s Strategic Development

Programme;- approving the 2006 annual report with the auditor’s report; - issuing a proposal on the use of the distributable profit for

2006; - issuing instructions on voting at the General Meeting of

Poštna banka Slovenije d.d. (PBS);- issuing consent on the payment of performance bonuses;- addressing the findings of agreed auditing procedures and

the powers of Management for bringing action for damages against the company’s previous management regarding the purchase of MMS letter sorting devices;

- monitoring the work of the Audit Committee through reports between sessions of the Supervisory Board and making decisions based on proposals by the Audit Committee;

- adopting the Decision on Guidelines for Defining the Competition Clause in Employment Contracts for the Employees of the Company, which superseded the decision adopted at the 2nd session of the Supervisory Board of 13 May 2005 and the amendments adopted at the 10th session of the Supervisory Board of 30 May 2006;

- discussions regarding:• information on:

• the operations of the company and the operations of companies associated with it by capital,

• the implementation of the company’s cost-management strategy,

• the measuring of deadlines and transfer deadlines in domestic and international postal traffic and the approval of measures proposed to improve quality,

• the proposal for transforming post offices into mobile post offices in 2008,

• operations in the segment of direct mail services,• the outcome of the election in the Workers’ Council

and the expiration of the mandate of members of the Supervisory Board and the election of new members,

• the situation assessment and proposals for information policies at Pošta Slovenije prepared by the Business Information Institute in 2006,

• the schedule for implementing the e-invoicing project,

• the course of legal proceedings initiated against

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• testiranju vozil na alternativni pogon in nadaljnjih aktivnostih družbe na tem področju;

• analiz: • primerjave učinkovitosti poslovanja družbe z

avstrijsko in nemško pošto in• o vplivih deregulacije poštnih storitev na zago-

tavljanje kakovosti univerzalne poštne storitve in vplivu na poslovni izid;

• poročil o:• izvajanju projekta strateškega razvojnega programa

družbe, • izvrševanju plana investicij, • opravljenih notranjerevizijskih pregledih, • zagotavljanju korporativne varnosti in• porabi marketinških sredstev;

• možnosti zaposlovanja štipendistov v Pošti Slovenije;- obravnava uspešnosti generalnega direktorja, njegovega

namestnika in člana poslovodstva za leto 2006;- izdaja soglasij generalnemu direktorju za sklenitev pravnih

poslov, med drugim generalnega soglasja za podpis kreditnih pogodb in aneksov h kreditnim pogodbam družbe s komercialnimi bankami v primerih doseganja ugodnejših kreditnih pogojev za družbo;

- pooblastitev poslovodstva za nadaljevanje izvajanja investicij v letu 2008, v okviru razpoložljivih finančnih sredstev za naložbe, ki se prenašajo iz leta 2007 in iz preteklih let, za izvajanje zaposlovanja za nadomestitve daljših odsotnosti in v skladu s potrebami, ki izhajajo iz predvidenega obsega dela in kadrovskega načrta za leto 2007, za odločanje o poslovnih aktivnostih, vendar največ v višini planiranih okvirov posameznih vrst stroškov, načrtovanih v letu 2007, ter za izvajanje aktivnosti na drugih področjih poslovanja družbe za leto 2008.

Nadzorni svet Pošte Slovenije je izpolnil svoj plan dela v vseh točkah.

Mag. Matjaž Janšapredsednik nadzornega sveta

Pošta Slovenije by the Competition Protection Office in connection with its alleged abuse of its dominant position in the market for unaddressed direct mail services,

• negotiations with the Ministry of Justice of the Republic of Slovenia regarding a contract for the provision of postal and courier services for judicial and state administration authorities, and

• the testing of alternatively powered vehicles and the company’s further activities in this area;

• analyses of: • the comparison between the efficiency of our

operations and that of the Austrian and German postal companies, and

• the impact of the deregulation of postal services on ensuring the quality of universal postal services and the impact on profit or loss;

• reports on:• the implementation of the company’s Strategic

Development Programme, • the implementation of the investment plan, • internal audits performed, • the provision of corporate security, and • the use of marketing funds;

• briefing on: • the assessment of the possibility of hiring study grant

recipients at Pošta Slovenije;- assessing the performance of the CEO, his deputy and

member of Management in 2006;- issuing consent to the CEO for entering into legal

transactions, including the general consent for signing the company’s credit contracts and annexes to credit contracts with commercial banks in cases where more favourable credit conditions can be achieved for the company;

- authorising Management to continue investments in 2008, within the scope of funds available for investments carried over from 2007 and previous years; to hire staff and replace long-term absent staff, according to needs based on the anticipated volume of work and the staffing plan for 2007; to make decisions on business activities up to the planned levels of individual types of costs projected for 2007; and to implement activities in other areas of company operations in 2008.

The Supervisory Board of Pošta Slovenia fulfilled every item of its work plan.

Matjaž Janša, M. Sc.President of the Supervisory Board

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1.sPLOŠNI PODATKI1.GENERAL DATA A

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1.1OSEBNA IZKAZNICAPošta Slovenije d. o. o. je bila ustanovljena z uredbo Vlade Republike Slovenije, izdano na podlagi Zakona o Pošti Slovenije. Družba ima sedež na Slomškovem trgu v Mariboru. Osnovni kapital Pošte Slovenije d. o. o. znaša 121.472.482 evrov.

Vlada Republike Slovenije je dne 5. februarja 1998 sprejela Sklep o preoblikovanju Pošte Slovenije d. o. o. v javno podjetje, 18. julija 2002 pa Sklep o preoblikovanju javnega podjetja Pošta Slovenije d. o. o. v družbo Pošta Slovenije d. o. o. in Akt o ustanovitvi družbe Pošta Slovenije d. o. o. Julija 2005 je bil sprejet še Sklep o spremembah in dopolnitvah Sklepa o preoblikovanju javnega podjetja Pošta Slovenije d. o. o. v družbo Pošta Slovenije d. o. o. (v nadaljevanju: Pošta Slovenije).

1.2DEJAVNOSTPrimarna dejavnost Pošte Slovenije je dejavnost javne pošte. Dejavnost javne pošte obsega sprejemanje, prevoz in dostavo pisemskih in paketnih pošiljk, zbiranje pisemskih in paketnih pošiljk, razporejanje ter prevoz in dostavo pisemskih in paketnih pošiljk.

Pošta Slovenije za svoj obstoj opravlja še druge dejavnosti, določene z Aktom o ustanovitvi družbe Pošta Slovenije d. o. o.

1.3UPRAVLJANJE DRUŽBEO upravljanju družbe odločajo:- ustanovitelj,- nadzorni svet in- poslovodstvo.

Ustanovitelj in edini lastnik družbe Pošta Slovenije je Republika Slovenija, ki uresničuje ustanoviteljske pravice prek Vlade Republike Slovenije.

Nadzorni svet je sestavljen iz sedmih članov, od katerih pet članov imenuje Vlada Republike Slovenije, dva člana pa imenuje svet delavcev Pošte Slovenije.Člani nadzornega sveta so izvoljeni za dobo štirih let in so lahko ponovno izvoljeni.

Sestava nadzornega sveta v letu 2007:- mag. Matjaž Janša, predsednik,- Darko Vuser, član,- Zoran Lešnik, član,- Venčeslav Senekovič, član,

1.sPLOŠNI PODATKI

1.GENERAL DATA

1.1COMPANY ID CARDPošta Slovenije d.o.o. was established by a decree of the Slovenian Government, issued pursuant to the Slovenian Post Office Act. The company’s registered office is in Slomškov Trg, Maribor. The share capital of Pošta Slovenije d.o.o. is EUR 121,472,482.

On 5 February 1998, the Slovenian Government passed the Resolution on the Transformation of Pošta Slovenije d.o.o. into a public company, and on 18 July 2002 it passed the Resolution transforming the Public Company Pošta Slovenije d.o.o. into the company Pošta Slovenije d.o.o. and the Act establishing the company Pošta Slovenije d.o.o. In July 2005, a further resolution was passed amending the Resolution transforming the Public Company Pošta Slovenije d.o.o. into the company Pošta Slovenije d.o.o. (hereinafter: Pošta Slovenije).

1.2ACTIVITYThe principle activity of Pošta Slovenije is the provision of a public postal service. The public postal service activity includes receipt, transport and delivery of letters and parcels, collecting letters and parcels, sorting, transporting and delivering letters and parcels.

Pošta Slovenije also performs other activities defined in the Act establishing the company Pošta Slovenije d.o.o.

1.3CORPORATE GOVERNANCEThe governance of the company is determined by:- the founder- the Supervisory Board and- Management.

The founder and sole owner of the Pošta Slovenije company is the Republic of Slovenia, which exercises its founder’s rights via the Government.

The Supervisory Board comprises seven members, five of which are appointed by the Slovenian Government, and two by the Pošta Slovenije Workers’ Council.Members of the Supervisory Board are appointed for a period of four years and may be re-appointed.

Composition of the Supervisory Board in 2007:- Matjaž Janša, President- Darko Vuser, member- Zoran Lešnik, member- Venčeslav Senekovič, member

- Branko Tantegel, član,- Ivanka Duh, članica, potek mandata dne 18. junija 2007,

odpoklicana dne 31. julija 2007,- Nada Žlender, članica, potek mandata dne 18. junija 2007,

odpoklicana dne 31. julija 2007,- Bernarda Keše, članica, imenovana dne 31. julija 2007 in- Božidar Pograjc, član, imenovan dne 31. julija 2007.

Poslovodstvo Pošte Slovenije ima tri člane. Poslovodstvo predstavljajo generalni direktor, namestnik generalnega direktorja in član poslovodstva. Delovna področja članov poslovodstva določi nadzorni svet.

Generalnega direktorja, namestnika generalnega direktorja in člana poslovodstva imenuje in razrešuje nadzorni svet družbe za dobo petih let z možnostjo ponovnega imenovanja.

Sestava poslovodstva v letu 2007:- Aleš Hauc, generalni direktor,- mag. Igor Marinič, namestnik generalnega direktorja in- Vinko Filipič, član poslovodstva, imenovan dne 27. marca

2007.

Omejitve poslovodstva pri zastopanju družbe so opredeljene v 10. in 11. členu Sklepa o preoblikovanju javnega podjetja Pošta Slovenije d. o. o. ( Ur. 1. RS, št. 67/02 in št. 69/05).

1.4ORGANIZIRANOSTPošta Slovenije je v letu 2007 imela devet poslovnih enot, in sicer Celje, Koper, Kranj, Ljubljana, Poštni logistični center Ljubljana, Maribor, Murska Sobota, Nova Gorica, Novo mesto, ter strokovne službe družbe.

Za strokovna področja so v strokovnih službah družbe oblikovani naslednji sektorji: Sektor za logistiko, Sektor za trženje, Kadrovsko-pravni sektor, Sektor za računovodstvo, Sektor za finance, Sektor za mednarodne odnose, Sektor za investicije in nabavo ter Sektor za informatiko.

- Branko Tantegel, member- Ivanka Duh, member, mandate began on 18 June 2007,

terminated on 31 July 2007- Nada Žlender, member, mandate began on 18 June 2007,

terminated on 31 July 2007- Bernarda Keše, member, appointed on 31 July 2007- Božidar Pograjc, member, appointed on 31 July 2007

The Pošta Slovenije Management has three members. Management comprises the CEO, Deputy CEO and an additional member. The Management members’ areas of responsibility are defined by the Supervisory Board.

The CEO, Deputy CEO and Management member are appointed and discharged of liability by the company’s Supervisory Board for a term of five years with the possibility of reappointment.

Composition of Management in 2007:- Aleš Hauc, CEO- Igor Marinič, M. Sc., Deputy CEO- Vinko Filipič, member of Management, appointed on

27 March 2007

The restrictions on Management’s ability to represent the company are defined in Articles 10 and 11 of the Resolution transforming the Public Company Pošta Slovenije d.o.o. (Official Gazette of the Republic of Slovenia, Nos. 67/02 and 69/05).

1.4ORGANISATIONIn 2007, Pošta Slovenije had nine business units: Celje, Koper, Kranj, Ljubljana, Ljubljana Sorting and Logistics Centre, Maribor, Murska Sobota, Nova Gorica, Novo Mesto, and the company’s support services.

Pošta Slovenije support services are divided into the following sectors: Logistics, Marketing, HR and Legal, Accounting, Finance, International Relations, Investments and Purchasing and IT.

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2.1 POSLANSTVO, VIZIJA IN STRATEŠKE USMERITVE POŠTE SLOVENIJE

POSLANSTVOZagotavljati razvoj ter kakovostno, konkurenčno in zanesljivo izvajanje:• poštnih storitev,• logističnih storitev,• varnih elektronskih poštnih storitev,• storitev uporabe globalnega poštnega informacijskega in

komunikacijskega omrežja in• prodaje trgovskega blaga prebivalstvu in pravnim

subjektom v domačem in mednarodnem okolju.

Prispevati k:• nacionalnemu razvoju tudi na demografsko ogroženih

območjih,• zadovoljstvu državljanov kot uporabnikov storitev in• večanju konkurenčnosti in poslovne učinkovitosti

podjetij in drugih poslovnih subjektov.

VIZIJABiti najpomembnejši in največji izvajalec poštnih in z njimi povezanih logističnih storitev v Sloveniji tudi po liberalizaciji poštnega trga v EU.

Razvijati pripadnost in lojalnost zaposlenih, vlagati v njihovo znanje ter zagotavljati njihovo socialno varnost.

Zagotavljati dolgoročno plačilno sposobnost in optimalno donosnost vloženega kapitala.

STRATEŠKE USMERITVE POŠTE SLOVENIJETradicionalne poštne storitve bodo še naprej ključne za doseganje poslovnih ciljev Pošte Slovenije. Na stalne spremembe okolja, globalizacijo, spremenjene navade strank in za leto 2011 napovedano liberalizacijo poštnega trga pa bo Pošta Slovenije odgovorila z implementacijo »Strateškega razvojnega programa za obdobje od 2007 do 2015«. V njem so opredeljeni naslednji osnovni strateški cilji:

• Dosegati visoke stopnje produktivnosti, ekonomičnosti poslovanja in donosa na kapital, ki bodo primerljive z razvitejšimi poštnimi operaterji v EU, ter usmerjati dobiček v razvoj in posodobitev Pošte Slovenije.

• Nadgrajevati obstoječe klasične storitve in s tem ustvarjati novo dodano vrednost ter stalno razvijati nove storitve in izboljševati tržno pozicijo.

• Vzpostaviti partnerski odnos z enim od globalnih ponudnikov poštnih storitev, ki obvladujejo tiste trge, ki so za Pošto Slovenije zaradi obsega storitev najbolj zanimivi.

2.BUsINEssREPORT

2.1 THE MISSION, VISION AND STRATEGIC POLICIES OF POŠTA SLOVENIJE

MISSIONTo ensure the development and high-quality, competitive and reliable provision of:• postal services,• logistical services,• secure electronic postal services,• the service of using a global postal IT and communications

network and• sales of merchandise to private individuals and legal

entities in Slovenia and the rest of the world.

To contribute to:• national development and development in demographically

vulnerable areas,• the satisfaction of citizens as users of our services and• an increase in the competitiveness and business

efficiency of companies and other business entities.

VISIONTo be the most important and largest provider of postal and associated logistical services in Slovenia even after the liberalisation of the postal market in the EU.

To develop the affiliation and loyalty of our employees, invest in their knowledge and ensure their social security.

To ensure long-term solvency and optimum return on invested capital.

STRATEGIC POLICIES OF POŠTA SLOVENIJETraditional postal services will continue to be key to achieving the business objectives of Pošta Slovenije. Pošta Slovenije will respond to the constant changes in the environment, globalisation, changing customer habits and the liberalisation of the postal market announced for 2011 by implementing the Strategic Development Programme for the 2007-2015 period. The programme defines the following key strategic objectives:

• Achieving high rates of productivity, economy of operations and return on equity, comparable to those of the more developed postal operators in the EU, and directing profits towards the development and modernisation of Pošta Slovenije.

• Upgrading existing classical services, thus creating new added value and constantly developing new services and improving our market position.

• Establishing a partnership with one of the global providers of postal services controlling those markets that are most interesting to Pošta Slovenije due to the volume of services.

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2.POsLOVNO POROČILO

• Širiti poslovanje na trge poštnih in logističnih storitev jugovzhodne Evrope in vzpostavljati nove oblike sodelovanja.

• Širiti poslovanje in ponudbo na področju celovitih logističnih storitev, ki so opredeljene kot hitrorastoče storitve v projekciji nacionalnega razvoja.

• Razvijati storitve direktnega marketinga.• Na področju storitev Hitre pošte vzpostaviti organizacijo

in tehnologijo dela, ki bo primerljiva s konkurenco in najboljšimi ponudniki teh storitev v svetu.

• Ohraniti status vodilnega ponudnika storitev plačilnega prometa in storitev po transakcijskih računih za fizične osebe in male podjetnike na poštnih okencih ter uvesti prodajo prilagojenih zavarovalniških storitev na poštnih okencih.

• Zagotavljati sodoben informacijski sistem, ki bo sredstvo za doseganje strateških ciljev podjetja. Storitveno orientirani informacijski sistem in izkoriščanje prostorske razpršenosti bosta omogočila hitro prilagajanje tržišču, hkrati pa bosta prispevala k učinkovitejšemu delu z vpeljavo elektronskega poslovanja in podporo pri sprejemanju odločitev na vseh ravneh.

Na osnovi naštetih osnovnih ciljev in iz njih izhajajočih strateških usmeritev je za uresničevanje strategij pripravljen strateški plan projektov. 2.2MAKROEKONOMSKO OKOLJE1

V Sloveniji smo v letu 2007 zabeležili najvišjo gospodarsko rast; ta je vrhunec dosegla v prvem četrtletju (7,2 %), proti koncu leta se je znižala na 4,7 odstotka; BDP je v vsem letu 2007 realno porasel za 6,1 odstotka. Bistveno počasnejša je bila gospodarska rast v Evropski uniji, ki se bo po predvidevanjih v letu 2008 upočasnila na 2-odstotni oz. za evroobmočje na 1,8-odstotni ravni.

V Sloveniji ostaja glavni dejavnik gospodarske rasti z vidika povpraševanja izvoz blaga in storitev, na domačem trgu pa izjemna rast investicij.Zasebna potrošnja prebivalstva je bila za 3,1 odstotka višja kot v letu 2006, trošenje države pa v letu 2007 po prvih ocenah izkazuje le 1,4-odstotno povečanje.

Inflacija v letu 2007 je bila tako v državah EU kot v Sloveniji pod močnim vplivom rasti svetovnih cen surovin in hrane, ki še zmeraj ne kažejo znakov umirjanja. Inflacija v Sloveniji je v letu 2007 v povprečju dosegla 3,6 odstotka, v EU 2,4 odstotka in v evroobmočju 2,1 odstotka. Na letni ravni je bila inflacija v Sloveniji 5,6-odstotna.

1 Vir: GZS, Konjunkturna gibanja, št. 1, februar 2008

• Expanding operations to the markets for postal and logistical services in Southeast Europe and establishing new forms of cooperation.

• Expanding operations and the offer in the area of integral logistical services, defined as rapidly growing services in the national development projection.

• Developing direct marketing services.• In the segment of express mail services, establishing a work

organisation and technology comparable to the competition and the best providers of such services worldwide.

• Maintaining the status of a leading provider of payment transaction services and transaction account services for natural persons and small proprietorships at post office counters and introducing sales of modified insurance services at post office counters.

• Ensuring a modern IT system as a means of achieving the company’s strategic objectives. A service-oriented IT system and the utilisation of geographic dispersal will facilitate our rapid adaptation to the market, while contributing to more efficient work through the introduction of electronic business operations and support in decision making at all levels.

Based on these key objectives and the associated strategic policies, a strategic plan of projects has been prepared for the implementation of strategies.

2.2MACROECONOMIC ENVIRONMENT1

Slovenia reported record-high economic growth in 2007; this record was achieved in the first quarter (7.2 percent), while it dropped to 4.7% towards the end of the year. GDP rose by 6.1% in real terms for the whole of 2007. Economic growth in the European Union was considerably slower, and it is expected to fall to a level of 2%, or 1.8% in the euro area, in 2008.

Exports of goods and services remain the main factor of economic growth in Slovenia in terms of demand, with exceptional growth of investments in the domestic market.The population’s private consumption was 3.1% higher than in 2006 while, according to preliminary estimates, government spending rose by just 1.4% in 2007.

In 2007, inflation in Slovenia, just as in other EU countries, was greatly influenced by the rise in global prices of commodities

1 Source: Chamber of Commerce and Industry of Slovenia, Economic Developments, No. 1, February 2008

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V Sloveniji je k rasti inflacije najbolj prispevala rast cen storitev – za 4,5 odstotka, cen blaga – za 3,2 odstotka in hrane – za 8,1 odstotka.

Zaradi povečane inflacije na območju evra se Evropska centralna banka ni odločila za znižanje ključne obrestne mere (4 %). Zaradi vpliva inflacije so bile povprečne obrestne mere za primerljive kredite v Sloveniji realno nižje kot na evroobmočju.

Po podatkih poročila o zaposlovanju Evropske komisije se je zaposlovanje v letu 2007 izrazito povečalo v vsej EU. Tako je bilo v letih 2006–2007 ustvarjenih blizu 6,5 milijona novih delovnih mest. Tudi Slovenija je izkoristila dobro konjunkturo in število aktivno zaposlenih se je povečalo za 3,5 odstotka. Registrirana stopnja nezaposlenosti je bila 7,7 odstotka, po ILO-definiciji pa 4,9 odstotka.

Plače so v letu 2007 rasle zmerno: v povprečju je bruto plača zaposlenega znašala 1.284,79 evra, kar je nominalno za 5,9 odstotka in realno za 2,2 odstotka več kot v letu 2006.Strošek dela, izračunan na urno postavko, je nižji kot v povprečju v EU, vendar pa celotni stroški dela v Sloveniji v primerjavi s povprečjem EU rastejo hitreje.

Sicer pa je bilo leto 2007 prvo leto v pogojih nove valute – evra. Izkušnje slovenskih podjetij so izjemno pozitivne; poleg stabilnega denarnega področja so z uvedbo skupne valute pridobila vrsto pragmatičnih prednosti pri poslih s tujimi partnerji. 2.3PRODAJA IN TRŽENJE

2.3.1STORITVEV letu 2007 smo v Pošti Slovenije opravili 1.117.376.320 storitev, kar predstavlja 4-odstotno rast v primerjavi z letom 2006. Plan storitev za leto 2007 je bil 100-odstotno dosežen.

and food, which still show no signs of moderating. Inflation in 2007 reached an average level of 3.6% in Slovenia, 2.4% in the EU and 2.1% in the euro area. Inflation in Slovenia stood at 5.6% at an annual level.The main contributors to the rise in inflation in Slovenia were the rise in prices of services (4.5%), prices of goods (3.2%) and prices of food (8.1%).

As a result of higher inflation in the euro area, the European Central Bank decided not to cut its key interest rate (4%). As a result of the effect of inflation, average interest rates for comparable loans in Slovenia were lower in real terms than in the euro area.

According to data from the European Commission Employment Report, employment throughout the EU increased significantly in 2007. Close to 6.5 million new jobs were created in 2006 and 2007. Slovenia also made the most of good economic trends, and the number of active employees rose by 3.5%. The registered unemployment rate was 7.7%, or 4.9% according to the ILO definition.

Wages rose moderately in 2007. The average gross wage per employee stood at EUR 1,284.79, up 5.9% nominally and 2.2% in real terms from 2006.Labour costs calculated on an hourly basis were lower than the average for the EU, although overall labour costs in Slovenia are growing faster than the EU average.

The year 2007 was the first year in which transactions were conducted in the new currency, the euro. The experiences of Slovenian companies are extremely positive; in addition to a stable monetary area, the introduction of the single currency also provided a number of pragmatic advantages in doing business with foreign partners.

2.3MARKETING AND SALES

2.3.1SERVICESIn 2007, Pošta Slovenije performed 1,117,376,320 transactions, up 4% from 2006. The services plan for 2007 was fully achieved.

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Tabela 1: Pregled storitev Pošte Slovenije / Table 1: Overview of Pošta Slovenije servicesv 000 kos / in thousands of transactions

Vrsta storitve / Type of service Leto / Year Indeks / Index2005 2006 2007 2006/2005 2007/2006

1 2 3 4 5 = 3/2 6 = 4/3

1. POŠTNE STORITVE / POSTAL SERVICES 860.231 974.474 1.010.188 113 1041.1. REZERVIRANE STORITVE / RESERVED SERVICES 283.890 278.573 274.198 98 981.2. UNIVERZALNA STORITEV / UNIVERSAL SERVICES 30.326 36.236 33.742 119 931.2.1 Pisma / Letters 29.978 35.871 33.378 120 931.2.2 Navadni paketi, paketi / Ordinary parcels, parcels 347 365 364 105 1001.3. DRUGE STORITVE / OTHER SERVICES 546.016 659.665 702.248 121 1061.3.1 Pisma / Letters 18.553 19.748 17.450 106 881.3.2 Paketi, poslovni paketi, palete / Parcels, business parcels, pallets 5.990 7.223 7.776 121 1081.3.3 Hitra pošta / Express mail 239 252 295 105 1171.3.4 Direktna pošta, publikacije, priloge / Direct mail, periodicals, inserts 521.234 632.443 676.727 121 107

2. DENARNE STORITVE / FINANCIAL SERVICES 51.560 49.831 44.557 97 892.1 Poštne nakaznice / Postal money orders 450 426 456 95 1072.2 Poštna banka Slovenije / Poštna banka Slovenije 7.395 7.326 6.335 99 862.3 Plačilni promet / Payment transactions 43.345 41.368 36.888 95 892.4 Poslovne banke / Commercial banks 370 711 878 192 123

3. OSTALE STORITVE / OTHER SERVICES 45.699 45.039 62.632 99 1393.1 Telegrami, telefaksna sporočila / Telegrams, facsimile messages 616 632 616 103 983.2 Prodaja blaga, virtualne storitve / Sale of merchandise, virtual services 32.490 33.219 34.102 102 1033.3 Ostalo (srečke, stave, ostalo) / Other (scratch cards, betting, other) 12.594 11.188 27.914 89 250

Skupaj / Total 957.491 1.069.344 1.117.376 112 104

ostale / other5,6 %

rezervirane / reserved24,5 %

univerzalne / universal3,0 %

druge poštne storitve / other postal transactions62,8 %

denarne / financial4,0 %

V strukturi števila storitev največji delež pripada drugim poštnim storitvam / Other postal services account for the largest proportion of transactions

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PISEMSKE STORITVERezervirane poštne storitve so prenos poštnih pošiljk korespondence v notranjem prometu in v Republiko Slovenijo prispelih poštnih pošiljk korespondence v mednarodnem poštnem prometu, če je masa teh pošiljk manjša od 50 g in cena nižja od dvainpolkratnika cene prenosa poštne pošiljke korespondence standardne kategorije prve težnostne stopnje, ki je določena v splošnem aktu o nomenklaturi poštnih storitev.

Obseg rezerviranih poštnih storitev se je v Pošti Slovenije v letu 2007 znižal, kar je posledica vse večje substitucije z drugimi (elektronskimi) načini komuniciranja fizičnih in pravnih oseb. Tako je nižja realizacija posledica prehoda nekaterih poslovnih bank na elektronsko bančništvo, prav tako pa se v nižjem številu odraža tudi racionalizacija poslovanja nekaterih pošiljateljev (večje število zbirnikov, računalniška izmenjava podatkov idr.).

Univerzalna poštna storitev je trajno, redno in nemoteno izvajanje z zakonom o poštnih storitvah določenih poštnih storitev s predpisano kakovostjo na celotnem ozemlju Republike Slovenije po cenah, ki so dostopne za vse uporabnike poštnih storitev.

Kot univerzalna poštna storitev se izvajajo naslednje poštne storitve:• prenos poštnih pošiljk do mase 2 kg,• prenos poštnih paketov do mase 20 kg,• storitev priporočene in vrednostne poštne pošiljke in• prenos poštnih pošiljk za slepe in slabovidne.

LETTER SERVICESThe domestic routing of items of correspondence and cross-border items of correspondence sent to Slovenia are reserved postal services, if the weight of said items is below 50g and the price lower than 250% of the price of distribution of a standard category item of correspondence in the first weight class, as defined by the General Act on Postal Service Nomenclature.

The volume of Pošta Slovenije’s reserved postal services fell in 2007 due to their growing replacement by other (electronic) means of communication between natural and legal persons. Lower performance is thus the consequence of the transition of certain commercial banks to electronic banking, and the lower number also reflects the streamlining of operations of specific senders (a greater number of summaries, computer data exchange, etc.).

A universal postal service is the permanent, regular and undisrupted provision of certain postal services of a prescribed quality defined by the Postal Service Act across the entire territory of the Republic of Slovenia at prices accessible to all postal service users.

The following are provided as universal postal services:• routing postal items of up to 2 kg,• routing postal items of up to 20 kg,• registered and insured postal items, and• routing of postal items for the blind and partially

sighted.

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Storitve Pošte Slovenije izkazujejo stalen trend rasti / Pošta Slovenije transactions have demonstrated continuous growth

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Leto 2005 2006 2007štev. storitev v 000 kos / Number of transactions (in thousands) 957.491 1.069.344 1.117.376

Upad obsega univerzalne poštne storitve v primerjavi z letom 2006 je posledica nižje realizacije pri pismih, dopisnicah, tiskovinah in priporočenih ter vrednostnih pismih, medtem ko je število opravljenih storitev prenosa navadnih paketov in paketov ostalo na enaki ravni kot v letu 2006.

Pošta Slovenije dostavlja večino pisem in dopisnic do 20 g, le majhen delež teh pošiljk distribuirajo nekatera podjetja na svojih področjih sama. Pri pismih nad 50 g del pošiljk v segmentu B–B (promet med pravnimi osebami) dostavljajo podjetja, ki se ukvarjajo z dostavo paketov in hitre pošte, vendar te pošiljke pri teh podjetjih praviloma niso obravnavane kot pisma, ampak kot paketi ali kurirske pošiljke.

Upad pisemskih storitev v okviru drugih storitev izhaja iz bistveno manjšega obsega prenosa sodnih in upravnih pisem v letu 2007. Davčna uprava RS, Agencija RS za kmetijske trge in razvoj podeželja ter Carinska uprava RS so pretekla leta oddajale pošiljke kot priporočena pisma s povratnico, v letu 2007 pa kot navadna pisma.

POSLOVNI PAKETI IN HITRA POŠTARast obsega poslovnih paketov in Hitre pošte smo dosegli predvsem s pridobitvijo novih strank in povečanih oddaj obstoječih pogodbenih strank. Število pošiljk Hitre pošte se je povečalo tudi zaradi prenove celotne ponudbe prenosa pošiljk Hitre pošte znotraj mest, ki smo jo prilagodili potrebam trga. Strankam smo ponudili novo storitev – dostavo v eni uri v Ljubljani. Na želje in potrebe uporabnikov poštnih storitev smo se odzvali z uvedbo dodatne, vsakodnevne povezave Hitre pošte med Ljubljano in Mariborom, ki vključuje tudi Celje, ter s tem skrajšali dostavne čase teh pošiljk. Novost je tudi uvedba storitev Hitre pošte v tujino (EMS za Hrvaško, Srbijo, Črno goro in Makedonijo), ki je optimalna glede na zagotavljanje kratkih rokov prenosa, sledljivosti pošiljk in ceno.

The decline in the volume of universal postal services compared to 2006 is the consequence of lower performance in the segment of letters, postcards, printed matter and registered and insured letters, while the number of performed services of routing of parcels and ordinary parcels remained at the same level as in 2006.

Pošta Slovenije delivers most letters and postcards under 20g, with only a small proportion of such items distributed by some companies on their own. For letters weighing over 50g, part of the items in the B-B sector (business-to-business) are delivered by companies that deal with the delivery of parcels and express mail; however, these items are not generally treated as letters by such companies, but as parcels or express mail items.

The decline in letter services as part of other services was due to the considerably lower volume of routing of court and administrative letters in 2007. The Tax Administration of the Republic of Slovenia, the Agency of the Republic of Slovenia for Agricultural Markets and Rural Development and the Customs Administration of the Republic of Slovenia had in previous years sent mail items as registered letters with confirmation of receipt, and in 2007 as ordinary letters.

BUSINESS PARCELS AND ExPRESS MAILWe achieved growth in the volume of business parcels and express mail mainly by attracting new customers and through increased deposits by existing contractual customers. The number of express mail items also increased due to the revamping of the entire offer of intra-city express mail routing, which we adjusted to market needs. We offered a new service to customers: one-hour delivery in Ljubljana. We responded to the desires and needs of users of postal services by introducing an additional daily express mail link between Ljubljana and Maribor, which also includes Celje,

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Segmenta dostave paketnih pošiljk in pošiljk hitre pošte se v Sloveniji močno prepletata. Nekateri ponudniki paketnih storitev tudi prenos paketov v 24 urah oglašujejo kot prenos hitrih pošiljk. Zaradi navedenega je v praksi obe ponudbi zelo težko ločevati. Zaradi različnega pojmovanja strank pri ločevanju hitrih pošiljk od paketnih je oteženo tudi ustrezno pozicioniranje hitre pošte kot storitve na trgu. V tujini oba segmenta običajno povezujejo s pojmom KEP-storitve (kurirske, ekspresne in paketne storitve).

Storitve prenosa paketnih pošiljk in hitre pošte v svetu in Sloveniji predstavljajo eno izmed najhitreje rastočih dejavnosti, zato je na trgu teh storitev prisotna vedno večja konkurenca. V notranjem prometu ima Pošta Slovenije največji tržni delež na področju prenosa poslovnih paketov in hitre pošte. Na mednarodnem trgu je konkurenca še veliko močnejša, tam ima Pošta Slovenije precej nižji tržni delež. Zaradi naraščajočih potreb strank po hitri in paketni dostavi v Sloveniji v naslednjih letih načrtujemo rast teh storitev, saj se podjetja vse pogosteje odločajo, da predajo oskrbo svojih prodajnih mest za to usposobljenemu distributerju. Pričakujemo tudi povečanje obsega dejavnosti spletnih trgovcev ter nekaterih obstoječih pogodbenih strank.

Stalno spremljamo potrebe trga in skrbimo za zadovoljstvo strank z uvajanjem novih storitev in s prizadevanjem za dvig kakovosti njihovega izvajanja (npr. prevzem pošiljk pri strankah, nadgradnja z elektronskim poslovanjem – sledenje, elektronska oddajna knjiga, uporaba aplikacije za izpis spremnih listin idr.). Pošta Slovenije izvaja v celoti tržno usmerjeno prodajno politiko, ki je osredotočena na ohranjanje in povečevanje tržnih deležev. DIREKTNA POŠTA IN PUBLIKACIJEDirektna pošta je oglaševalsko, marketinško in drugo reklamno sporočilo, ki je enako po vsebini in poslano najmanj desetim naslovnikom. Rast obsega direktne pošte in publikacij je tudi v letu 2007 največ prispevala k skupni, 4-odstotni letni rasti števila poštnih storitev.

thus shortening delivery times for such mail items. Another novelty is the introduction of Express Mail services for other countries (EMS for Croatia, Serbia, Montenegro and Macedonia), which is optimal in terms of ensuring short delivery times, the traceability of items and pricing.

The parcel and express mail sector is very complex in Slovenia. Some parcel service providers also advertise routing parcels within 24 hours as express delivery. This makes it difficult in practice to distinguish this segment from others. Differences in the ways customers distinguish express mail items from parcel items also make it difficult to position express mail as a service on the market. Both segments are normally linked abroad by the term CEP services (courier, express and parcel services).

The routing of parcels and express mail internationally and in Slovenia constitutes one of the fastest growing activities, resulting in increasing competition in the market for those services. In domestic traffic, Pošta Slovenije commands the highest market share in the segment of business parcels and express mail. Pošta Slovenije has a considerably smaller market share in the international market, where the competition is much stiffer. Due to the growing needs of customers for express and parcel delivery in Slovenia, we are planning growth in these services in Slovenia in the coming years as companies increasingly decide to transfer the supply of their sales outlets to a qualified distributor. We also expect an increase in the volume of activities by on-line merchants and some existing contractual customers.

We constantly monitor market needs and ensure customer satisfaction by introducing new services and striving to increase the quality thereof (e.g. collecting postal items from customers, upgrading in the form of electronic services – mail tracing, an electronic delivery log, using an application for filling out accompanying documents, etc.). Pošta Slovenije’s market oriented sales policy is focused on maintaining and increasing market shares.

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Med vsemi poštnimi storitvami se je najbolj povečal obseg nenaslovljene direktne pošte in publikacij, predvsem na račun večjih pridobljenih strank, povečala pa se je tudi oddaja teh pošiljk nekaterih obstoječih pogodbenih strank.

Na področju prenosa direktne pošte in publikacij ima Pošta Slovenije v Sloveniji večinski tržni delež (razen pri dostavi dnevnih časopisov), vendar je ta v celotnem oglaševalskem kolaču precej manjši, kar pomeni potencial za rast direktne pošte.

V razvitih državah storitve direktnega marketinga še vedno beležijo visoke stopnje rasti, predvidevajo, da se bo trend nadaljeval tudi v naslednjih letih. Podobna gibanja pričakujemo tudi na domačem trgu. V Pošti Slovenije želimo ohraniti vodilni tržni delež, razvoj storitev direktnega marketinga pa uskladiti z razvojem sodobnih poštnih storitev.

Poleg osrednje storitve prenosa direktne pošte ponujamo, razvijamo in uvajamo tudi na področju direktnega marketinga dodatno ponudbo na področju podatkovnih baz, svetovanja strankam ter priprave in izdelave pošiljk.

DENARNE STORITVEUgotavljamo, da na poštnih okencih upada število denarnih storitev. Najbolj se je zmanjšalo število storitev plačilnega prometa. Vzroke je treba iskati v prehodu na druge, tudi sodobnejše oblike plačevanja (trajniki, e-bančništvo, direktne bremenitve) in v konkurenčnih cenah teh storitev, ki jih ponujajo nekatere druge banke in hranilnice.

V letu 2007 se je znižalo tudi število izplačil pokojnin upokojencem z nakaznicami, pa tudi število menjalnih storitev zaradi uvedbe evra.

OSTALE STORITVEŠtevilo ostalih storitev je za skoraj 40 odstotkov višje kot v letu 2006, vendar pa je vzrok v spremembi evidentiranja O’glasne pošte, ki jo od leta 2007 evidentiramo v okviru ostalih storitev, medtem ko smo jo prej v okviru poštnih storitev.

Ugodno rast beležimo še zaradi uvedbe Lota ter z Lotom povezanih dodatnih iger (Lotko, Super Lotko), medtem ko pri športnih stavah ostaja opazen trend upadanja števila vplačil, pri srečkah pa upad klasične prodaje.

DIRECT MAIL AND PUBLICATIONSDirect mail is advertising, marketing or other publicity material with identical content sent to at least ten addressees. The growth in direct mail and publicity material made the largest contribution to the 4% overall annual growth in the number of postal services in 2007, as it did in the previous year.

The volume of unaddressed direct mail and publicity material increased more than any other postal service, largely due to the acquisition of larger customers, while the volume of direct mail deposited by some existing contractual partners also increased.

Pošta Slovenije has the leading market share in the routing of direct mail and publicity material in Slovenia (except for the delivery of daily newspapers), but its share of the total advertising market is much smaller, which indicates a potential for growth in direct mail.

In developed countries, direct marketing services are still recording high growth, with the trend expected to continue in the next few years. Similar trends are also expected on the domestic market. Pošta Slovenije would like to maintain its leading market share and coordinate the development of direct marketing with the development of modern postal services.

In addition to the core direct mail routing services, Pošta Slovenije offers, develops and introduces an additional offer in the direct marketing field in the form of databases, customer consultancy and preparation and production of postal items.

FINANCIAL SERVICESWe have established that the number of cash services at post office counters is falling. The number of payment transactions services has declined the most. The reasons are that customers are migrating to other, more modern forms of payment (standing orders, e-banking, direct debiting) and in the competitive prices of these services offered by some other banks and savings banks.

The number of pension payments to pensioners via money orders also fell in 2007, as did the number of conversion services due to the adoption of the euro.

OTHER SERVICESThe number of other services was almost 40% higher than in 2006. The reason for this, however, was the change in the recording O´glasna pošta which, since 2007, has been

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Prodaja trgovskega blaga, ki jo Pošta Slovenije opravlja na poštnih okencih poleg poštnih, denarnih in ostalih pogodbenih storitev, spada med dopolnilne dejavnosti, s katerimi se Pošta želi približati svojim uporabnikom in jim zagotoviti popoln servis na enem mestu.

S širitvijo prodaje trgovskega blaga smo v letu 2007 začeli izdajati tudi prodajni katalog, ki ga prejmejo vsa gospodinjstva in podjetja, na voljo pa je tudi na vseh poštah. V katalogu uporabnikom predstavimo izdelke, ki jih na poštah prodajamo.

STORITVE V MEDNARODNEM PROMETUPisma – v Slovenijo je v letu 2007 prispelo 700 ton (3 % več kot v letu 2006), v tujino pa je bilo odpravljenih 396 ton pisemskih pošiljk (2 % več kot v letu 2006).

Paketi – v Slovenijo je v letu 2007 prispelo 76.004 paketov (20 % več kot v letu 2006), v tujino pa je bilo odpravljenih 40.675 paketov (13 % več kot v letu 2006).

Direktna pošta – v Slovenijo je v letu 2007 prispelo 120,3 tone pošiljk direktne pošte (89 % več kot v letu 2006).

2.3.2 MEDNARODNO SODELOVANJE Slovenija je članica Svetovne poštne zveze, Pošta Slovenije pa Zveze evropskih javnih poštnih operaterjev PostEurop. V letu 2007 smo se udeleževali srečanj obeh forumov.

Sodelovali smo v delovnih skupinah v okviru projektov združenja International Post Corporation: E Parcel Group – EPG (evropska mreža za dostavo paketov), UNEX (diagnostično merjenje kakovosti storitev) in REIMS (obračun stroškov dostave mednarodnih poštnih pošiljk v skladu z direktivo EU).

S tujimi poštnimi operaterji smo se dogovarjali o novih možnostih sodelovanja in izmenjevali informacije o izkušnjah in pripravah na liberalizacijo trga poštnih storitev.

S potencialnimi strateškimi partnerji smo se dogovarjali za sodelovanje pri prenosu pisemskih, paketnih in ekspresnih pošiljk kakor tudi za okrepitev sodelovanja v regiji.

recorded as part of other services, while it was previously recorded as postal services.

We also recorded favourable growth as a result of the introduction of Loto and Loto-related games (Lotko, Super Lotko), while there was a continuing drop in the number of payments in sports betting and in classical sales of scratch cards.

Sales of merchandise, which Pošta Slovenije performs at post office counters, in addition to postal, cash and other contractual services, constitute a supplementary activity through which Pošta Slovenije aims to get closer to its customers and provide them with a complete one-stop service.

As sales of merchandise expanded, we also began issuing a Sales Catalogue in 2007, which is received by all households and companies, while also being available in all post offices. The Catalogue features the products we sell in post offices.

INTERNATIONAL MAIL SERVICESLetters – In 2007, 700 tonnes of letters arrived in Slovenia (up 3% from 2006), while 396 tonnes were sent abroad (up 2% from 2006).

Parcels – In 2007, 76,004 parcels arrived in Slovenia (up 20% from 2006), while 40,675 parcels were sent abroad (up 13% from 2006).

Direct mail – A total of 120.3 tonnes of direct mail arrived in Slovenia in 2007 (up 89% from 2006).

2.3.2 INTERNATIONAL COOPERATION Slovenia is a member of the Universal Postal Union (UPU) and the Association of Public Postal Operators – PostEurop. We participated in meetings held by both forums in 2007.

We participated in working groups as part of International Post Corporation projects: E Parcel Group – EPG, UNEX (quality of service monitoring) and REIMS (Remuneration of Exchange for International Mail Service in accordance with an EU directive).

We have discussed new possibilities of cooperation with foreign postal operators and exchanged information about our experiences and preparations for the liberalisation of the postal service market.

We have discussed cooperation with potential strategic partners with regard to the routing of letters, parcels and express mail as well as the strengthening of cooperation in the region.

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2.3.3 POŠTNE ZNAMKE IN FILATELISTIČNI IZDELKIV letu 2007 smo v Pošti Slovenije izdali 32 priložnostnih znamk na klasičnem papirju, 19 rednih znamk na klasičnem papirju in osem osebnih znamk na samolepilnem papirju.

Skupna letna nazivna vrednost poštnih znamk je znašala 26,90 evra.

V letu 2007 smo izdali še naslednje poštne vrednotnice in filatelistične izdelke:- tri dotiskane dopisnice,- eno ilustrirano dopisnico,- dve razglednični dopisnici,- 23 ovitkov prvega dne,- šest tematskih kompletov,- tematsko mapo Uvedba evra,- letno mapo znamk 2007 in- letnik znamk v vložnem kartonu 2007.

Z marcem 2007 smo omogočili naročilo osebnih znamk prek spletne aplikacije. Znamke so namenjene podjetjem, ki bodo lahko z njimi oglaševala svoje storitve in proizvode, ter fizičnim osebam, ki bodo z njimi zaznamovale pomembne osebne dogodke (rojstvo, rojstni dan, poroka idr.). Natisnjene so na samolepilnem papirju, stranke pa lahko določijo motive znamk po lastni izbiri.

PRODAJA POŠTNIH ZNAMKNa poštah imamo ca. 8.000 naročnikov, ki imajo sklenjene filatelistične pogodbe. Blago prodajamo tujim abonentom v 40 državah ter trem slovenskim in dvajsetim tujim trgovcem.

2.3.4TRŽNO KOMUNICIRANJE IN UPRAVLJANJE BLAGOVNE ZNAMKEMarketinške aktivnosti so bile v letu 2007 usmerjene v seznanjanje strank z obstoječimi in novimi storitvami ter v pospeševanje prodaje. V Pošti Slovenije sproti spremljamo dogajanje na trgu ter se mu prilagajamo z ustreznimi akcijami. Za pospeševanje prodaje t. i. “sezonskih izdelkov”, kot so velikonočne in božične voščilnice ali sveče, pripravljamo posebne tržnokomunikacijske akcije, ki so vedno ustrezno praznično obarvane in odmevne.

Predstavniki Pošte Slovenije skrbijo za redne stike s strankami; poslovne enote zanje organizirajo družabna srečanja, trikrat na leto pa izvedemo že tradicionalna srečanja za največje stranke Pošte Slovenije. Srečujemo se na prireditvi Zlata lisica, na Festivalu Lent ter na novoletnem srečanju.

2.3.3 POSTAGE STAMPS AND PHILATELIC PRODUCTSIn 2007, Pošta Slovenije issued 32 commemorative stamps on gummed paper, 19 definitive stamps on gummed paper and 8 customised stamps on self-adhesive paper.

The total annual face value of postage stamps issued was EUR 26.90.

In 2007, we issued the following postal insured items and philatelic products:- 3 extra prints of postcards,- 1 illustrated postcard,- 2 picture postcards,- 23 first-day covers,- 6 theme sets,- the Euro Adoption theme pack,- the year pack of 2007 stamps and- a set of 2007 stamps on card stock.

In March 2007, Pošta Slovenije began offering customised stamps via its web application. The stamps are intended for companies that will use them to advertise their products and services and for individuals who will use them to mark personal events (births, birthdays, weddings, etc.). They are printed on self-adhesive paper, and customers can select stamp designs themselves.

SALE OF POSTAGE STAMPSWe have approximately 8,000 standing order customers at post offices. Goods are also sold to foreign standing order customers in 40 countries, and to three Slovenian traders and twenty foreign traders.

2.3.4 MARKETING COMMUNICATIONS AND BRAND MANAGEMENTMarketing activities in 2007 focused on keeping customers informed about new and existing services, and sales promotion. Pošta Slovenije continuously monitors events on the market and takes appropriate action to meet market needs. Special marketing communication campaigns are prepared to promote sales of “seasonal products” such as Easter and Christmas greeting cards or candles, and the message and colour scheme is always carefully matched to the season.

Pošta Slovenije representatives take care to maintain regular contact with customers. Business units organise social meetings for customers, and traditional get-togethers with Pošta Slovenije’s largest customers are held three times a year. We also come together at the Golden Fox slalom event, the Lent Festival in Maribor, and a New Year’s event.

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Tudi v letu 2007 smo izvajali tržne raziskave, katerih rezultati so nam v pomoč pri nadaljnjem izboljševanju kakovosti storitev ter pri celoviti skrbi za stranke. Zadovoljstvo strank, tako s storitvami kot z zaposlenimi Pošte Slovenije, spremljamo tudi z raziskavo »Skriti kupec«. Vseskozi si prizadevamo, da so naši prostori in okolica pošt kar najbolj urejeni in prijazni do vseh uporabnikov naših storitev.

Za trženje storitev Pošte Slovenije uporabljamo širok medijski splet – naša sporočila se redno pojavljajo v tiskanih medijih, radijskih oglasih, predstavitvenih televizijskih prispevkih, na plakatih, letakih, reklamnih prospektih ter ob športnih, kulturnih in drugih pomembnejših dogodkih.

Temelji strateškega upravljanja in celovitega komuniciranja pojavnih elementov našega podjetja so določeni v »Priročniku celostne grafične pogodbe«. Celotno pojavljanje Pošte Slovenije v javnosti in medijih je skladno z monolitno strukturo tržnih znamk – tako ima celoten sistem Pošte Slovenije enovito pojavnost in komunikacijsko deluje kot celota.

2.4POŠTNO OMREŽJE IN LOGISTIKA

2.4.1 ENOTE JAVNEGA POŠTNEGA OMREŽJAKonec leta 2007 je bilo v Sloveniji 558 enot javnega poštnega omrežja, v primerjavi z letom 2006 je število enot ostalo nespremenjeno.

In 2007, we conducted a series of market surveys, the results of which were of use in further improving service quality and overall customer care. We also monitor customer satisfaction with services and with Pošta Slovenije employees, by means of our “Hidden Buyer” survey. We continuously strive to ensure that our business premises and the surroundings of post offices are as tidy and appealing to our users as possible.

We use a wide media network to market Pošta Slovenije services – our advertisements appear regularly in printed media, radio advertising, television presentations, on posters, leaflets, advertising brochures, and at sporting, cultural and other major events.

The basis of strategic management and the integrated communication of visible elements of our company are defined in the company’s Corporate Identity Handbook. Pošta Slovenije’s corporate identity is expressed in public and in the media via a standardised brand structure – the entire Pošta Slovenije system shares an integrated appearance and it functions as an integrated whole in terms of communications.

2.4POSTAL NETWORK AND LOGISTICS

2.4.1PUBLIC POSTAL NETWORK UNITSAt the end of 2007, Slovenia had 558 units in its public postal network. The number was the same as in 2006.

Deleži različnih organizacijskih oblik pošt – največ je stalnih pošt / Shares of various postal organisational units – permanent post offices account for the highest share

stalne pošte / permanent post offices 96,77 %

sezonske pošte / seasonal post offices0,18 %

PLC / MSLC0,36 %

izpostavljena okenca / post office branch counters0,36 %

premične pošte / mobile post offices1,79 %

pogodbene pošte / contracted post offices0,54 %

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DENSITY OF THE PUBLIC POSTAL NETWORKThe indicators used to measure network density, including the number of postal network units per km2, per inhabitant, and per household, remained constant in 2007, as the number of units was the same as in 2006. On average, a postal network unit covers 36.3 km2, 1,297 households and 3,619 inhabitants.

According to Universal Postal Union data for 2006, Slovenia has one of the highest postal network densities in Europe.

POST OFFICE COUNTERSThe number of post office counters in 2007 increased by 9 compared to 2006. Pošta Slovenije provides services at a total of 1,345 post office counters, including 296 specialised counters, where customers can obtain only specific types of services. There are 368 combined counters which offer a limited range of services (e.g. postal services and purchasing merchandise or cash services and purchasing merchandise, etc.), while 681 counters are universal counters, where users can obtain the full range of services.

FREqUENCY OF DELIVERYIn 2007, 65.79% of households were covered by a six-day per week delivery service, while 34.21% were covered by a five-day per week delivery service. A service delivering five or six days per week to central delivery points still caters to 0.7% of households.

Dve tretjini gospodinjstev ima šestkrat tedensko dostavo / Two-thirds of households are covered by a six-day per week delivery service

5-krat tedenska / 5 times a week34 %

6-krat tedenska / 6 times a week66 %

GOSTOTA JAVNEGA POŠTNEGA OMREŽJATipični kazalci gostote poštnega omrežja, to so število km2, prebivalcev in gospodinjstev na enoto javnega poštnega omrežja, se v letu 2007 niso bistveno spremenili, ker je število enot poštnega omrežja v primerjavi z letom 2006 ostalo nespremenjeno. Enota poštnega omrežja pokriva povprečno 36,3 km2, 1.297 gospodinjstev oz. 3.619 prebivalcev.

Po podatkih Svetovne poštne zveze za leto 2006 sodi Slovenija med evropske države z najgostejšim poštnim omrežjem.

POŠTNA OKENCAŠtevilo poštnih okenc se je v letu 2007 v primerjavi z letom 2006 povečalo za devet okenc. Pošta Slovenije opravlja storitve na skupaj 1.345 poštnih okencih, od tega na 296 specializiranih okencih, na katerih lahko uporabniki opravijo samo določeno vrsto storitve – tisto, za katero je okence specializirano. Kombiniranih okenc, kjer je možno opraviti le nekatere storitve (npr. poštne storitve in nakup blaga, denarne storitve in nakup blaga itd.), je 368, univerzalnih, na katerih lahko uporabniki opravijo vse vrste storitev, pa je 681. POGOSTOST DOSTAVEV letu 2007 je bilo 65,79 odstotka gospodinjstev vključenih v šestkrat tedensko dostavo in 34,21 odstotka v petkrat tedensko dostavo. V izpostavljene predalčnike prejema pošiljke pet- oz. šestkrat tedensko 0,7 odstotka gospodinjstev.

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2.4.2NAPRAVE POŠTNEGA OMREŽJA IN TRANSPORTNA SREDSTVAPošta Slovenije uporablja različne naprave poštnega omrežja, kot so poštni nabiralniki, poštni predali, izpostavljeni predalčniki, v poštnih logističnih centrih pa avtomatski usmerjevalniki za različne vrste pošiljk idr. V primerjavi z letom 2006 se je število poštnih nabiralnikov povečalo s 3.081 na 3.092, število poštnih predalov pa s 16.537 na 17.050.

2.4.2POSTAL NETWORK INFRASTRUCTURE AND MEANS OF TRANSPORTPošta Slovenije uses a wide range of postal infrastructure such as post boxes, PO boxes, central delivery points and automatic sorting machines for various letter and parcel types at the sorting and logistics centres. Compared to 2006, the number of post boxes increased from 3,081 to 3,092, while the number of PO boxes increased from 16,537 to 17,050.

V letu 2007 nismo več povečevali števila transportnih sredstev / There was no increase in the number of means of transport in 2007

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Število transportnih sredstev je v letu 2007 ostalo na ravni leta 2006. Pošta Slovenije ima 2.873 transportnih sredstev, od tega 960 avtomobilov, 477 koles, 96 koles s pomožnim motorjem, 1.021 koles z motorjem in 319 skuterjev. V letu 2007 smo povečali delež koles s pomožnim motorjem in skuterjev, znižal pa se je delež koles z motorjem in avtomobilov.

Števila transportnih sredstev v letu 2007 nismo povečevali, pač pa smo vozni park posodobili. Posebno pozornost smo namenili ekološkim vidikom in v vozni park vključili le vozila, ki izpolnjujejo najstrožje ekološke standarde.

2.5 UPRAVLJANJE S KAKOVOSTJO

KAKOVOST PRENOSA POŠTNIH POŠILJK V NOTRANJEM POŠTNEM PROMETUV skladu z 11. členom Pravilnika o kakovosti in načinu izvajanja univerzalne poštne storitve mora kakovost prenosa preverjati organ, ki je neodvisen od izvajalca univerzalne

The number of means of transport in 2007 remained at the same level as in 2006. Pošta Slovenije has 2,873 means of transport, 960 of which are cars, 477 bicycles, 96 power-assisted bicycles, 1,021 mopeds and 319 scooters. The proportion of power-assisted bicycles and scooters has increased, while the share of mopeds and cars has fallen.

We did not increase the number of means of transport in 2007, but we modernised our fleet. We paid particular attention to environmental issues. Only vehicles meeting the highest environmental standards were added to the fleet.

2.5qUALITY MANAGEMENT

qUALITY OF THE DOMESTIC POSTAL SERVICEPursuant to Article 11 of the Rules Governing the Quality and Method of Implementing Universal Postal Services, distribution quality must be verified by a body that is independent of the universal service provider. The German

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Leto 2005 2006 2007štev. transportnih sredstev / Number of means of transport 2.690 2.879 2.873

poštne storitve. Z javnim razpisom Pošte Slovenije je bilo izbrano podjetje Quotas GmbH iz Nemčije. S 1. januarjem 2006 se je začelo redno merjenje rokov prenosa v notranjem poštnem prometu za obdobje enega leta, meritve so potekale v skladu s standardom SIST EN 13850:2004.

Predmet meritve so bile naslednje pošiljke v notranjem poštnem prometu:• standardna pisma,• navadna pisma do 20 g in• navadna pisma nad 20 g do 50 g.

Nerevidirani podatki merjenja kakovosti za obdobje januar–december 2007 so naslednji: • v enem delovnem dnevu je bilo prenesenih 88,4 odstotka

teh pošiljk;• v dveh delovnih dneh je bilo prenesenih 98,1 odstotka teh

pošiljk.

KAKOVOST PRENOSA POŠTNIH POŠILJK V MEDNARODNEM POŠTNEM PROMETUDiagnostično merjenje kakovosti prenosa prednostnih pisemskih pošiljk UNEX, ki poteka v organizaciji združenja International Post Corporation, je v letu 2007 izvajalo podjetje Research International. Pošta Slovenije je merila kakovost prenosa pošiljk z naslednjimi državami: Avstrijo, Belgijo, Češko, Dansko, Estonijo, Finsko, Francijo, Grčijo, Irsko, Islandijo, Italijo, Latvijo, Litvo, Luksemburgom, Madžarsko, Malto, Nemčijo, Nizozemsko, Norveško, Poljsko, Portugalsko, Romunijo, Slovaško, Španijo, Švedsko, Švico in Veliko Britanijo.

Doseženi so bili naslednji rezultati:• dan po prispetju v Slovenijo (na izmenjalno pošto v

Ljubljani) je bilo vročenih 88,9 odstotka prednostnih pisemskih pošiljk iz tujine;

• rok prenosa pošiljk iz tujine v Slovenijo je znašal v povprečju 2,7 dneva;

• rok prenosa pošiljk iz Slovenije v tujino je znašal v povprečju 2,4 dneva.

REKLAMACIJE IN ODŠKODNINSKI POSTOPKIV skladu s Pravilnikom o kakovosti in načinu izvajanja univerzalne poštne storitve (Ur. l. RS, št. 80/2003, 118/2004 in 37/2006) smo v Pošti Slovenije s 1. marcem 2007 uvedli centralno vodenje pritožb, reklamacij in odškodninskih zahtevkov, in sicer glede na zahteve standarda kakovosti poštnih storitev SIST EN 14012:2004.

company Quotas GmbH was selected by public tender for this role. Since 1 January 2006 it has regularly checked transit times in the domestic postal service for a period of one year. Measurements took place in accordance with the SIST EN 13850:2004 standard.

The domestic distribution of the following postal items was tested:• standard letters,• ordinary letters weighing up to 20 g and• ordinary letters weighing between 20 g and 50 g.

The unaudited quality measurement data for the period January-December 2007 are as follows: • 88.4% of these mail items were routed within one business

day;• 98.1% of these mail items were routed within two business

days.

qUALITY OF THE INTERNATIONAL POSTAL SERVICEThe UNEX quality of service monitoring for the routing of priority letters, which is organised by the International Post Corporation, was provided by Research International in 2007. Pošta Slovenije measured the quality of mail transit with the following countries: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Hungary, Malta, Germany, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland and Great Britain.

The following results were obtained:• 88.9% of priority mail from abroad was delivered the next

working day after arrival at the exchange post office in Ljubljana;

• the average transit time for priority mail items from abroad to Slovenia was 2.7 days;

• the average transit time for mail items from Slovenia to other countries was 2.4 days.

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V skladu z navedenim mora Pošta Slovenije kot izvajalec univerzalne poštne storitve poročilo o številu pritožb, ki se nanašajo na univerzalno poštno storitev, in o času, potrebnem za rešitev pritožb, objaviti vsaj enkrat letno. V času od 1. marca do 31. decembra 2007 je bilo vloženih 3.070 pritožb na univerzalno poštno storitev, od tega 2.726 pritožb v notranjem poštnem prometu in 343 pritožb v mednarodnem poštnem prometu. Od vseh vloženih pritožb na univerzalno poštno storitev smo jih 690 obravnavali kot upravičene (630 v notranjem poštnem prometu in 60 v mednarodnem poštnem prometu).V obdobju poročanja smo odškodnine izplačali za 189 pritožb (187 v notranjem poštnem prometu in dve v mednarodnem poštnem prometu). Delež pritožb, za katere smo končno poročilo odposlali v maksimalnem pritožbenem roku, je 0,48 odstotka. Povprečen čas, ki smo ga potrebovali za izdajo prvega poročila, je bil 4,29 dneva, za izdajo končnega poročila pa 4,47 dneva. Povprečen čas, ki je bil potreben za izplačilo odškodnine pritožniku – ta se šteje od dneva, ko je bila pritožba sprejeta – je bil 30,42 dneva. Povprečen čas, potreben za izplačilo odškodnine pritožniku, ki se šteje od dneva, ko je bilo končno poročilo posredovano pritožniku, je bil 11,53 dneva.

2.6NABAVAV letu 2007 smo v Pošti Slovenije izvajali postopke javnega naročanja v skladu z Zakonom o javnem naročanju na vodnem, energetskem, transportnem področju in področju poštnih storitev (ZJNVETPS), ki je začel veljati 7. januarja 2007. Z novo zakonodajo je Pošta Slovenije uvrščena v infrastrukturni sektor. Po odločbi Ministrstva za finance RS Pošta Slovenije ni več klasični naročnik po Zakonu o javnem naročanju (ZJN-2).

Zakonske spremembe, ki pri izbiri postopka obravnavajo postopke s pogajanji enakovredno z odprtim postopkom in predvidevajo višje limite za objave na portalu javnih naročil in glasilu EU, so prispevale k zmanjšanju birokracije v izvajanju postopkov. Tako se je povečala fleksibilnost naročanja, kar se odraža tudi v strukturi izvedenih postopkov v letu 2007.

COMPLAINTS AND REDRESS PROCEEDINGSIn accordance with the Rules on the Quality and Method of Implementing Universal Postal Services (Official Gazette of the Republic of Slovenia Nos. 80/2003, 118/2004 and 37/2006), Pošta Slovenije introduced centralised management of complaints and claims for damages on 1 March 2007 in line with the SIST EN 14012:2004 postal service quality standard. In line with the above, Pošta Slovenije, as a universal postal service provider, must publish a report on the number of complaints relating to universal postal services and the time required to resolve complaints at least once a year. A total of 3,070 complaints regarding universal postal services were filed between 1 March 2007 and 31 December 2007, including 2,726 complaints regarding domestic postal services and 343 against international postal services. Of all the complaints filed regarding universal postal services, we treated 690 as justified (630 in domestic postal traffic and 60 in international postal traffic).In the reporting period, we paid damages for 189 complaints (187 in domestic postal traffic and 2 in international postal traffic). The proportion of complaints for which we sent a final report within the maximum time limit for appeal was 0.48%. The average time required for issuing the first report was 4.29 days, while the average time required for issuing the final report was 4.47 days. The average time required for the payment of damages to complainants – calculated from the day of receipt of the complaint – was 30.42 days. The average time required for the payment of damages to complainants – calculated from the day the final report was sent to the complainant – was 11.53 days.

2.6 PURCHASINGIn 2007, Pošta Slovenije implemented public procurement procedures in line with the Public Procurement in Water Management, Energy, Transport and Postal Services Area Act (ZJNVETPS), which took effect on 7 January 2007. The new legislation placed Pošta Slovenije in the infrastructure sector. Under a decision by the Ministry of Finance, Pošta Slovenije d. o. o. is no longer a traditional contracting authority under the Public Procurement Act (ZJN-2).

The legal amendments which, in the selection of the procedure treat negotiated procedures in the same way as open procedures and provide for higher limits for announcements on the Public Award Portal and in the EU gazette, contributed to the reduction in red tape in the implementation of procedures. The flexibility of procurement thus increased, which was also reflected in the structure of the procedures conducted in 2007.

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V letu 2007 so bili izvedeni postopki javnega naročanja v skupni vrednosti 26.732 tisoč evrov (brez DDV), in sicer: • 94 postopkov z objavo v vrednosti 21.549 tisoč evrov; od

tega je bilo 17 postopkov v vrednosti 12.141 tisoč evrov objavljenih tudi v Uradnem glasilu EU (postopki s pogajanji po predhodni objavi). S ciljem zagotoviti smotrno porabo sredstev oz. doseči ugodnejše cene in druge pogoje se je veliko postopkov zbiranja ponudb po predhodni objavi zaključilo s pogajanji;

• 750 postopkov male vrednosti, od tega 225 postopkov zbiranja ponudb brez predhodne objave in 525 enostavnih postopkov, ki so pod zakonskim limitom. Skupna vrednost izvedenih postopkov male vrednosti je 5.183 tisoč evrov.

2.7 NALOŽBE

Public procurement procedures with a total value of EUR 26,732 thousand were conducted in 2007, including: • 94 announced procedures, valued at EUR 21,549 thousand;

of these, 17 procedures, valued at EUR 12,141 thousand, were also published in the Official Gazette of the EU (negotiated procedures with prior call for competition). In order to ensure the efficient use of funds and achieve more favourable prices and other conditions, a large number of tender collection procedures with prior call for competition were concluded through negotiations;

• 750 small-value procedures, including 225 tender collection procedures without prior call for competition and 525 simple procedures which are under the legal limit. The total value of the small-value procedures conducted was EUR 5,183 thousand.

2.7INVESTMENTS

Tabela 2: Vrste naložb / Table 2: Investment typesv 000 EUR / in EUR thousand

Vrste naložb / Investment types Leto / Year Indeks / Index2005 2006 2007 2006/2005 2007/2006

1 2 3 4 5 = 3/2 6 = 4/31. Zgradbe / Buildings 6.266 3.075 4.067 49 1322. Transportna sredstva / Means of transport 2.834 3.117 4.109 110 1323. Oprema za pošte / Post office equipment 654 295 402 45 1364. Oprema za poštna logistična centra / Equipment for postal logistic centres 1.654 0 32 0 05. Sprejemna mehanizacija / Counter systems 61 230 434 376 1896. Informatika / IT 2.991 2.722 836 91 317. Kapitalski vložki / Capital investments 0 2.819 3.450 0 1228. Ostalo / Other 692 542 745 78 137

Skupaj / Total 15.151 12.800 14.075 84 110

V letu 2007 smo za naložbe porabili 14.075 tisoč evrov, kar je 10 odstotkov več kot v letu 2006.

ZGRADBE IN OPREMA ZA POŠTE V letu 2007 so bile:• v nove prostore preseljene pošte 2205 Starše, 2273

Podgorci in 2382 Mislinja;• obnovljene pošte na lokacijah v Podgradu, Radovljici,

Domžalah in v Slovenj Gradcu.

Pri gradnji novih objektov oz. obnovi obstoječih prostorov smo v Pošti Slovenije sledili zahtevam po uporabi naravnih, ekološko prijaznih materialov in naprav, ki povzročajo minimalne negativne vplive na okolje. Poslovni prostori so urejeni tako, da omogočajo dobro počutje zaposlenih in uporabnikov storitev. Primerne delovne pogoje smo zagotovili s funkcionalno pohištveno opremo, primerno osvetljenostjo prostorov, prezračevanjem in hlajenjem.

We spent EUR 14,075 thousand for investments in 2007, up 10% from the previous year.

BUILDINGS AND POST OFFICE EqUIPMENT The following took place in 2007:• the post offices 2205 Starše, 2273 Podgorci and 2382

Mislinja were moved to new premises;• the post offices located in Podgrad, Radovljica, Domžale

and Slovenj Gradec were renovated.

In building new facilities and renovating existing ones, Pošta Slovenije observed standards governing the use of natural and environmentally friendly materials and equipment with minimum adverse effects on the environment. The business premises are arranged so as to provide a pleasant environment for employees and customers. We ensured adequate working conditions by providing functional furniture, adequate lighting, ventilation and cooling.

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Investicijo v paketne pretovorne pošte in v poštni logistični center Ljubljana bomo začeli izvajati, ko bodo znani rezultati logistične študije.

TRANSPORTNA SREDSTVAPri dopolnjevanju kapacitet voznega parka upoštevamo minimalne kriterije za odpis, strukturo terena in obseg prometa. Nabavili smo:• avtomobile za zagotovitev nemotene dostave na terenih, kjer

dostava peš oziroma z dvokolesi zaradi določenih omejitev ni mogoča, in lahka dostavna vozila za redno dostavo, dostavo Hitre pošte in izpraznjevanje nabiralnikov;

• srednja dostavna vozila za paketno dostavo in prevoz na I. ravni (PLC–pošte);

• tovorna vozila, ki se prednostno uporabljajo na vseh ravneh transporta (PLC–PLC, PLC–pošta, mednarodni promet);

• kolesa z motorjem, ki so primerna za vožnjo v urbanih strnjenih naseljih in prilagojena najtežjim pogojem dela, ki se pojavljajo pri dostavi »od vrat do vrat« (sestopanje, zagon, velik tovorni prostor, okretnost);

• kolesa za vožnjo v urbanih naseljih, kjer dnevna prevožena pot ne presega 25 km;

• zabojnike za zamenjavo dotrajanih in za dopolnitev obstoječih kapacitet, potrebnih za izvajanje kontejnerskega transporta.

SPREJEMNA MEHANIZACIJAOb elektronskih tehtnicah in drugi opremi sprejemne mehanizacije smo nabavili tudi stroje za štetje gotovine (večje potrebe zaradi uvedbe evra).

INFORMATIKASredstva za investicije na področju informatike so bila porabljena za:• posodabljanje in poenostavljanje delovnih procesov na

poštah,• komunikacijsko opremo za potrebe širitve globalnega

komunikacijskega omrežja,• strojno opremo za univerzalno poštno okence,• izdelavo in prenovo aplikacije za podporo naročanja

osebnih poštnih znamk,• nadgradnjo aplikacije za upravljanje z osnovnimi sredstvi,• uvedbo aplikacije za prenos potnih listov,• vpeljavo aplikacije LOTO na poštne enote,• uvedbo multivalutnega računa na vse poštne enote,• izdelavo aplikacije za evidentiranje delovnega časa na

poštnih enotah in• izdelavo in uvedbo aplikacije Sledenje poštnih pošiljk.

V letu 2007 so bila predvidena tudi investicijska sredstva za informacijsko podporo izvedbe razvojnih projektov, ki smo jih začeli izvajati v drugi polovici leta 2007, zato bodo sredstva uporabljena v letu 2008.

We will begin to implement the investment in parcel transfer post offices and the Ljubljana sorting and logistics centre once the results of the logistics study are known.

MEANS OF TRANSPORTThe upgrading of the vehicle fleet’s capacity took into account the minimal criteria for write-offs, the relevant terrain and volume of traffic. We purchased:• motor vehicles to ensure regular deliveries in areas where

delivery by foot or bicycle is not possible due to certain restrictions, and light freight vehicles for regular deliveries, Express Mail deliveries, and emptying post boxes;

• medium-size freight vehicles for parcel delivery and I-level distribution (Mail Sorting and Logistics Centres/MSLC/–post offices);

• freight vehicles providing priority services at all levels (MSLC–MSLC, MSLC–post office, international);

• scooters suitable for densely populated urban areas and adapted to meet robust working conditions that occur in door-to-door delivery (getting on and off, starting, large load capacity, mobility);

• motorised cycles in urban areas where the daily route does not exceed 25 km;

• containers to replace worn out capacity and to supplement current capacity required for container transport.

WEIGHING SYSTEMSAlong with electronic scales and other counter systems, we also purchased cash-counting machines (greater needs due to the adoption of the euro).

INFORMATION SYSTEMSInvestment funds for information systems were used as follows:• modernising and simplifying post office work processes;• communications equipment for the expansion of the global

communications network;• hardware for the universal post office counter;• designing and upgrading a customised postage stamp support

application in view of the needs of standing order customers;• upgrading the application for the management of fixed

assets;• introducing an application for the transfer of passports;• installing the LOTO application in postal units;• introducing a multicurrency account in all postal units;• designing an application for keeping track of working time

in postal units;• designing and introducing a mail tracking application.

Investment funds were also planned in 2007 for IT support for the implementation of development projects. Their implementation began in the second half of 2007, and the funds will be used in 2008.

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Največ investicijskih sredstev smo namenili transportnim sredstvom in zgradbam / The largest proportion of investments were made in means of transport and buildings

kapitalski vložki / capital investments 25 %

ostalo / other5 %

informatika / IT6 %

oprema za pošte / post office equipment3 %

zgradbe / buildings 29 %

transportna sredstva / means of transport29 %

sprejemna mehanizacija / counter systems3 %

KAPITALSKI VLOŽKIPoštni banki Slovenije d. d. je bil zagotovljen dodatni kapital za poslovanje v obliki dokapitalizacije in hibridnega depozita.

OSTALO Nabavljena je bila pohištvena in ostala oprema ter izvedena nadgradnja aplikacije za paketni ekspedit, potrebna zaradi uvedbe evra. Opravljena so bila manjša investicijska dela za odpravo arhitektonskih ovir, ureditev komunalnih in energetskih priključkov ter nadstrešnic in centralnega ogrevanja.

CAPITAL INVESTMENTPoštna banka d. d. was recapitalised for business operations in the form of an equity increase and a hybrid deposit.

OTHER Furniture and other equipment was purchased and the application for parcel expediting, required due to the adoption of the euro, was upgraded. Smaller investment work was carried out to resolve problems in buildings, public utility and energy supply connections, canopies and central heating.

2.8 INFORMATIKA

AKTIVNOSTI NA PODROČJU RAZVOJAPo dobro organiziranih in koordiniranih akcijah ter zelo uspešnem prehodu na evro v začetku leta 2007 je Pošta Slovenije na področju informatike pristopila k izvajanju nalog, ki so bile v letu 2006 zaradi prehoda na evro postavljene v drugo prioriteto.

2.8 INFORMATION TECHNOLOGY

ACTIVITIES IN THE DEVELOPMENT SECTORAfter well-organised and coordinated campaigns and a very successful changeover to the euro in early 2007, Pošta Slovenije tackled the IT tasks that were given less priority in 2006 due to the changeover to the euro.

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V začetku leta smo pristopili k evidentiranju potencialnih strateških razvojnih projektov na področju informatike. Izdelani so bili investicijski in zagonski elaborati za naslednje projekte: Informatizacija glavne pisarne in uvedba elektronskega arhiva, Elektronsko fakturiranje, Prenova prodaje blaga in storitev na UPO (univerzalno poštno okence) in Prenova kadrovskega informacijskega sistema. Izdelan je bil scenarij nadgradnje iSCALA 2.3, ki se načrtuje za leto 2008 in je terminsko usklajen z ostalimi strateškimi projekti na področju informatizacije.

Sredi leta 2007 smo začeli izvajati strateške razvojne projekte. Do konca leta so bili pripravljeni vsi popisi funkcionalnih zahtev, pri nekaterih projektih pa je že bil izveden tudi postopek javnega naročanja. Ti projekti skupaj z nadgradnjo poslovnega informacijskega sistema pomenijo za Pošto Slovenije temeljito prenovo aplikativne podpore na naslednjih področjih:• poslovni informacijski sistem,• kadrovski informacijski sistem,• dokumentni sistem,• sistem fakturiranja in• okensko poslovanje na poštnih enotah.Tako prenovljena aplikativna podpora predstavlja hkrati temeljni prenovljeni transakcijski nivo, ki bo omogočal njegovo nadgradnjo v učinkovit integriran sistem za podporo odločanja.

Tekoče delo na področju informatike v letu 2007 zaznamujejo naslednje uspešno izvedene naloge:• uvedba prenovljene aplikativne podpore za sistem javnega

naročanja,• izdelava aplikacije za podporo centralnemu registru

splošnih aktov,• izdelava in prenova aplikacije za podporo naročanja

osebnih poštnih znamk,• nadgradnja aplikacije za upravljanje z osnovnimi sredstvi,• uvedba aplikacije za prenos potnih listov,

At the beginning of the year, we began compiling a list of potential strategic development projects in the IT area. Investment and start up plans were prepared for the following projects: computerisation of the main office and the introduction of an electronic archive, electronic invoicing, the transformation of sales of goods and services at the universal post office counter and the transformation of the HR information system. A scenario for an upgrade of iSCALA 2.3 was prepared, which is scheduled for 2008 and will coincide with other strategic IT projects.

We began implementing strategic development projects in mid-2007. All the lists of functional requirements had been prepared by the end of the year, and the public procurement procedure had also been conducted for some of the projects. These projects, along with the upgrading of the business IT system, mean a thorough modification of software support for Pošta Slovenije in the following areas:• business information system• HR information system• documentation system• invoicing system• services at post office counters in postal unitsThis transformed software support also represents a fundamentally transformed transaction level, which should facilitate its upgrading into an effective and integrated decision-making support system.

The ongoing work in the IT area in 2007 was marked by the following successfully completed tasks:• introducing modified software support for the public

procurement system;• designing applications supporting the central register of

general acts;• designing and upgrading a customised postage stamp

support application in view of the needs of standing order customers;

• upgrading the application for the management of fixed assets;

• introducing an application for the transfer of passports;• installing the LOTO application in the postal units;

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• vpeljava aplikacije LOTO na poštne enote,• uvedba multivalutnega računa na vse poštne enote,• izdelava aplikacije za evidentiranje delovnega časa na

poštnih enotah in• izdelava in uvedba aplikacije Sledenje poštnih pošiljk.

Izvedli smo še druge prilagoditve aplikativne podpore, povezane z zakonskimi zahtevami, predvsem Banke Slovenije in zakonodaje o preprečevanju pranja denarja.

AKTIVNOSTI NA PODROČJU INFORMACIJSKIH STORITEV Na Pošti Slovenije smo izvedli pomembne korake na področju sodobnih informacijskih storitev. Z njimi omogočamo varno elektronsko poslovanje z zagotavljanjem lastne informacijske in gradbene infrastrukture. Tako smo začeli z aktivnostmi za obnovitev in nadgradnjo opreme in podpornih sistemov za certifikatsko agencijo POŠTA®CA, ki kot javni overitelj izdaja kvalificirana digitalna potrdila ter nudi storitev varnega časovnega žigosanja.

V sodelovanju s pristojnimi ministrstvi smo prek varnih elektronskih predalov v sistemu moja.posta.si omogočili elektronsko vročanje, skladno z veljavno zakonodajo. Z uvedbo storitve E-Arhiv smo naprednim poslovnim uporabnikom omogočili revizijsko varno hrambo digitalno podpisanih in drugih digitalnih dokumentov. Za potrditev skladnosti z vsemi zakonskimi zahtevami na tem področju smo pripravili notranja pravila in začeli s potrebnimi aktivnostmi za akreditacijo storitve v letu 2008 pri Arhivu Republike Slovenije. S tem bomo, v skladu z veljavno zakonodajo, zagotovili varno hrambo javnopravnim osebam.

Poslovnim uporabnikom smo omogočili tudi najem rezervne lokacije v nadomestnem informacijskem centru, ki razen varnega sistemskega prostora omogoča najem sistemskih kapacitet in komunikacijske opreme.

AKTIVNOSTI NA PODROČJU SISTEMSKEGA INŽENIRINGA Na področju sistemskega inženiringa smo v letu 2007 nadaljevali s strategijo izgradnje zanesljivega informacijskega sistema na konceptu podatkovnih centrov in zagotavljanja kar najvišje stopnje razpoložljivosti informacijskega sistema s pomočjo najsodobnejših tehnologij geografsko razpršenih strežniških gruč. Po enaki metodologiji smo dogradili tudi infrastrukturo storitve varne hrambe s ciljem čim prejšnje akreditacije, da bi na ta način postali eden prvih ponudnikov te storitve v državi.

Koncept nadomestnih podatkovnih centrov vključno z varnimi celicami po mednarodnih standardih še naprej uspešno tržimo, tako da smo pripravili kratkoročni načrt širitve kapacitet.

• introducing a multicurrency account in all postal units;• designing an application for recording working time in

postal units;• designing and introducing a mail item tracking

application.

We also made other adjustments to software support linked to legal requirements, primarily those of the Bank of Slovenia and anti-money-laundering legislation.

ACTIVITIES RELATING TO IT SERVICES Pošta Slovenije has taken important steps to ensure the provision of modern IT services. These enable secure electronic transactions and ensure our own IT and construction infrastructure. We thus began activities aimed at renovating and upgrading equipment and support systems for the POŠTA®CA certification agency, which, as a public certifier, issues qualified digital certificates and provides secure time-stamping services.

In cooperation with the competent ministries, we made possible electronic notification in accordance with applicable laws via secure electronic PO boxes in the moja.posta.si system. By introducing the E-Arhiv service, we provided our advanced business users with the secure auditing storage of digitally signed documents and other digital documents. To confirm compliance with all the legal requirements in this area, we prepared internal regulations and began the necessary activities for the accreditation of the service in 2008 with the Archive of the Republic of Slovenia. In this way, we will ensure safe storage for public entities in accordance with applicable laws.

We also enabled business users to rent a back-up location in the back-up information centre, which, in addition to providing secure system space, also makes it possible to rent system capacity and communications equipment.

ACTIVITIES RELATING TO SYSTEM ENGINEERING In 2007, in the system engineering sector, we continued the strategy of building a reliable IT system based on the concept of data centres and ensuring the highest rate of availability of the IT system by means of the state-of-the-art technologies of geographically dispersed server clusters. In accordance with the same methodology, we also upgraded the infrastructure of secure storage for the purpose of ensuring accreditation as soon as possible to become one of the first providers of this service in the country.

The concept of back-up data centres, including safe cells according to international standards, continues to be marketed successfully, so that we have prepared a short-term plan for capacity expansion.

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Z nadgradnjo varnostnih mehanizmov Cisco ASA in Microsoft ISA v redundančni postavitvi (nSPoF) na perimetrskem nivoju smo še povečali varnost in integriteto informacijskega sistema Pošte Slovenije. Na področju omrežne infrastrukture smo opravili analizo in študijo prenove pristopnega omrežja s pomočjo novih tehnologij in VPN-povezav. Vzporedno je pripravljena tudi konstrukcija za zagotavljanje uslužnostnih in ostalih poslovnih aplikacij v poštnih poslovalnicah, kar bo realizirano v letu 2008. S tem namenom smo uspešno sodelovali v mednarodnem programu za zgodnjo implementacijo najnovejših tehnologij sistemske programske opreme Windows Server 2008 in Windows Vista.

Na področju UPO – univerzalnega poštnega okenca je prav tako pripravljena nova konstrukcija sistemske strojne in programske opreme. Po uspešno izvedenem postopku javnega naročila je ustrezna oprema pridobljena, s tem pa so dani pogoji za začetek projekta prenove s ciljem zagotoviti okolje, ki bo osnova za prenovljeno poslovno aplikacijo in sprotno zagotavljanje novih, sodobnih storitev.

2.9 UPRAVLJANJE S TVEGANJI

2.9.1 VRSTE TVEGANJTržna tveganja, s katerimi se srečujemo v Pošti Slovenije, predstavljajo znižanje prihodkov zaradi vstopa novih konkurentov, širitve ponudbe obstoječih konkurentov in substitucije poštnih storitev z alternativnimi (predvsem elektronskimi).

Tržna tveganja obvladujemo tako, da:- razvijamo nove storitve (poštne, finančne, elektronske,

internet),- širimo našo ponudbo v nove tržne segmente,- širimo asortiment prodaje blaga na poštnih okencih,- smo v stalnem kontaktu s poslovnimi partnerji,- kontinuirano skrbimo za kakovost naših storitev,- se z ustrezno politiko cen prilagajamo tržnim pogojem in- javnost prek medijev seznanjamo s prizadevanji in ponudbo

Pošte Slovenije.

Kadrovska tveganja se lahko pokažejo v izgubi ključnih kadrov in njihovih znanj. Obvladujemo jih:- z izpopolnjevanjem sistema nagrajevanja delovne

uspešnosti in- s sistemom napredovanja ter raznimi oblikami

izobraževanja.

Tveganja ugleda predstavljajo možnosti napak in zlorab delavcev. Tovrstna tveganja obvladujemo z notranjimi

By upgrading the Cisco ASA and Microsoft ISA security mechanisms with a no-single-point-of-failure (nSPoF) configuration at the perimeter level, we further increased the security and integrity of the IT system of Pošta Slovenije. In the network infrastructure sector, we conducted an analysis and study of the transformation of the access network by means of new technologies and VPN links. We also prepared a plan for providing utility and other business applications in postal branch offices, which will be implemented in 2008. To that end, we successfully collaborated in an international programme for the early implementation of the latest system software technologies Windows Server 2008 and Windows Vista.

A new plan was also prepared for system hardware and software in the universal post office counter sector. After successfully conducting a public procurement procedure, suitable equipment was provided, which made it possible to begin the transformation project aimed at ensuring an environment that would constitute the basis for the transformed business applications and continuous provision of new modern services.

2.9 RISK MANAGEMENT

2.9.1TYPES OF RISKSThe market risks Pošta Slovenije encounters represent a reduction in revenues due to the entry of new competitors, the expansion of the offer by existing competitors and the replacement of postal services with alternative services (mainly electronic services).

We manage market risk by:- developing new services (postal, financial, electronic,

Internet);- expanding our offer to new market segments;- expanding the range of merchandise sold at post office

counters;- being constantly in contact with business partners;- continuously ensuring the high quality of our services;- adapting to market conditions through an appropriate price

policy;- notifying the public through the media of the efforts and

offer of Pošta Slovenije.

Human resources risks may be expressed as losses of key personnel and their knowledge. We manage these risks by:- improving the system for rewarding good work

performance;- implementing a promotion system and various forms of

training.

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kontrolami in internimi revizijami (podrobneje v poglavjih 2.9.2 Notranja revizija in 2.9.3 Notranja kontrola).

Pravna tveganja predstavljajo tožbe, odškodninski in drugi zahtevki, vloženi zoper Pošto Slovenije. Obvladujemo jih s:- predhodno preučitvijo možnih izidov izvensodnih

zahtevkov v morebitnih kasnejših postopkih pred državnimi organi (sodišča, upravni organi),

- premišljenim podajanjem lastnih zahtevkov do tretjih oseb in

- premišljenim vlaganjem tožb in drugih pravnih sredstev pred državnimi organi.

Finančna tveganja v Pošti Slovenije prepoznavamo in jih obvladujemo kot:- Kreditno tveganje, ki predstavlja možnost, da bodo

terjatve do kupcev in drugih poslovnih partnerjev poravnane le delno oziroma ne bodo poravnane – tveganja pri velikih strankah obvladujemo s pogodbeno določenimi poslovnimi odnosi, pri ostalih strankah pa z veliko razpršenostjo kupcev ter intenzivno izterjavo terjatev. Redno ocenjujemo boniteto kupcev in spremljamo izpolnjevanje njihovih obveznosti.

- Tveganje plačilne sposobnosti, ki predstavlja možnost, da naletimo na težave pri zbiranju finančnih sredstev, potrebnih za izpolnitev obveznosti. Zaradi dobre plačilne sposobnosti v Pošti Slovenije nimamo težav pri zagotavljanju finančnih sredstev in imamo trajno na razpolago premostitvene kredite pri bankah. Kredite najemamo glede na likvidnostno situacijo in tudi na ta način povečujemo fleksibilnost poslovanja.

- Obrestno tveganje, ki predstavlja možnost povečevanja stroškov financiranja zaradi sprememb obrestnih mer – tveganje obvladujemo z najemanjem kreditov pri bankah po fiksnih obrestnih merah (predvsem pri kratkoročnih kreditih).

- Inflacijsko tveganje predstavlja nevarnost, da se na nepričakovano spremembo inflacije v Pošti Slovenije ne bi mogli pravočasno odzvati s prilagoditvijo tistih cen storitev, ki so pod nadzorom države – tveganje lahko omejujemo le delno, in sicer s sprotnim informiranjem Agencije za pošto

Reputation risks refer to the possibilities of error and abuse by workers. We manage this type of risk through internal controls and internal auditing (for details, see Chapters 2.9.2 Internal auditing and 2.9.3 Internal controls).

Legal risks represent lawsuits, claims for damages and other claims filed against Pošta Slovenije. We manage these risks:- by first examining the possible results of out-of-court

claims in any subsequent proceedings conducted before state bodies (courts, administrative authorities);

- through sensible submissions of our own claims to third parties;

- by sensibly filing complaints and resorting to other legal submissions before state authorities.

Pošta Slovenije recognises and manages financial risks as:- credit risk, which represents the possibility that trade

receivables will be settled only partially or not at all. The risks with large customers are managed through contractual management of business relations, and via a widely dispersed customer base and intense collection of receivables. We regularly assess customer credit ratings and monitor the settlement of their liabilities;

- solvency risk, which is the risk that a company will have difficulty in marshalling the funds needed to fulfil its financial obligations. Due to a good solvency situation at Pošta Slovenije, there are no problems in providing the required financial resources, and bridging loan facilities are always available at banks. Loans are taken out depending on the solvency situation, which also increases transaction flexibility;

- interest rate risk, which is the risk that financial costs will increase due to changes in interest rates. The risk is managed by borrowing from banks at fixed rates (mainly short-term loans);

- inflation risk represents the risk that a company cannot respond in sufficient time to unanticipated changes in inflation by adapting prices of services controlled

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in elektronske komunikacije RS ter resornega ministrstva o stanju na področju cen poštnih storitev, ki so predmet nadzora.

Škodna tveganja predstavljajo možnost ogrožanja oseb in premoženjskih interesov Pošte Slovenije.Obvladujemo jih:- z aktivnostmi na področju varnosti (podrobneje v poglavju

2.9.4 Varovanje),- s sklenitvijo zavarovalnih pogodb, kjer poskušamo v

najboljši možni meri obvladovati tveganja, ki izvirajo iz opravljanja dejavnosti,

- z izbiro najugodnejših zavarovalnic (sklenjene imamo pogodbe s tremi slovenskimi zavarovalnicami) in

- s sklenjenimi naslednjimi vrstami zavarovanj: kolektivno nezgodno zavarovanje za vse delavce za čas prisotnosti na delu, zavarovanje pred vlomom in ropom, zavarovanje prevozov in prenosov vrednostnih poštnih pošiljk, požarno in potresno zavarovanje, zavarovanje civilne odgovornosti, zavarovanje avtomobilske odgovornosti, strojelomno zavarovanje, zavarovanje paketov in Hitre pošte v domačem in mednarodnem prometu ter zavarovanje storitev certifikatske agencije.

V naslednji tabeli so navedene stopnje navedenih tveganj, ki pomenijo možnost pojavljanja tveganj ob prizadevanjih Pošte Slovenije za njihovo obvladovanje:

by the state. The risk can only partially be mitigated by continuously keeping the Post and Electronic Communications Agency and relevant ministries informed of prices for services subject to price control.

Damage risks represent the possibility of damage to the personnel and the property interests of Pošta Slovenije.We manage these risks:- through activities in the security sector (for details see

Chapter 2.9.4 – Security);- by concluding insurance contracts, where we strive to

manage risks arising from the performance of activities;- by selecting the most favourable insurance companies (we

have concluded contracts with three Slovenian insurance companies);

- by taking out the following types of insurance: collective accident insurance for all employees at work, burglary and theft insurance, insurance for transport and distribution of insured postal items, fire and earthquake insurance, civil liability insurance, vehicle insurance, machine breakdown insurance, insurance for parcels and express mail in domestic and international traffic, and insurance for certification agency services.

The following table shows the levels of the aforementioned risks, which represent the possibility of the occurrence of a risk given the efforts of Pošta Slovenije to manage them:

Tabela 3: Stopnje tveganj / Table 3: Levels of risk

Vrsta tveganja / Type of risk Stopnje tveganja od I. do V. / Levels of risk from I to V

I. II. III. IV. V.Tržna tveganja / Market risks xKadrovska tveganja / Human resource risks xPravna tveganja / Legal risks xTveganja ugleda / Reputation risks xFinančna tveganja / Financial risks:- kreditna tveganja / Credit risks x- tveganja plačilne sposobnosti / Solvency risk x- obrestna tveganja / Interest rate risk x- inflacijska tveganja / Inflationary risks xŠkodna tveganja / Damage risks xOpomba: I. stopnja - nizko tveganje; V. stopnja - visoko tveganje / Note: Level I - low risk; Level V - high risk

2.9.2NOTRANJA REVIZIJA Služba notranje revizije Pošte Slovenije je organizirana kot neodvisna štabna služba, neposredno odgovorna generalnemu direktorju, in tako neodvisna od revidiranih področij oz. drugih organizacijskih enot Pošte Slovenije. Delovanje službe je usmerjeno v preverjanje in ocenjevanje sistema notranje kontrole upravljanja s tveganji. O ugotovitvah in priporočilih

2.9.2 INTERNAL AUDITING The internal audit service of Pošta Slovenije is organised as an independent service, directly accountable to the CEO and thus independent from audited sectors, i.e. other organisational units of Pošta Slovenije. The operation of this service is aimed at verifying and assessing the internal controls system and risk management. The internal audit service regularly reports

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findings and recommendations for improving the efficiency of internal controls to the Management of Pošta Slovenije and its Supervisory Board.

The volume and distribution of internal auditing tasks is defined in the medium-term and annual plans of operation of the service, which is approved by the CEO. The plan is prepared on the basis of a risk analysis made by the internal audit service.

The focus of the work of the internal audit service is on verifying the existence and suitability of internal organisational regulations, the implementation of organisational regulations and authorisations, compliance of work with legislation, verifying the existence and functioning of internal controls within the work process, and the correctness, timeliness and reliability of information which Management and others require when making business decisions.

MAIN ACTIVITIES IN 2007In 2007, in addition to conducting audits, the internal audit service also provided consultancy services for internal users for the purpose of improving the efficiency of operations. It organised and coordinated the preparation of data for an audit of Pošta Slovenije’s Annual Report 2006. It collected and compiled data for a preliminary audit of operations for 2007. It carried out coordinating activities in the audit by the Court of Auditors, which verified the regularity of public procurement processes in purchases of goods and services and construction at Pošta Slovenije in 2005 and 2006.

In its activity, the internal audit service also cooperated with the internal control service of Pošta Slovenije and the internal audit service of Poštna banka Slovenije.

2.9.3INTERNAL CONTROLSThe internal control service was organised in 2007 within the company’s Management as an independent service, directly accountable to the CEO. The head of the internal control service also coordinates the work of inspectors in business units, who are directly responsible to heads of business units.

The work of internal control inspectors covers the technology for post office work and instructs post offices and their employees as to how to provide service quality, achieve prescribed standards, effective organisation and cost-effective

za izboljšanje učinkovitosti notranjih kontrol za obvladovanje tveganja služba notranje revizije redno poroča poslovodstvu Pošte Slovenije in njenemu nadzornemu svetu.

Obseg in razpored notranjerevizijskih nalog je opredeljen v srednjeročnem in letnem načrtu delovanja službe, ki ga potrdi generalni direktor. Načrt je pripravljen na osnovi analize tveganj službe notranje revizije.

Pri opravljanju revizijskih pregledov daje služba notranje revizije poudarek obstoju in ustreznosti notranjih organizacijskih predpisov, izvajanju organizacijskih predpisov in pooblastil, skladnosti delovanja z zakonodajo, preverjanju obstoja in delovanja uvedenih notranjih kontrol v postopkih dela ter pravilnosti, pravočasnosti in zanesljivosti informacij, ki jih poslovodstvo in drugi potrebujejo pri sprejemanju poslovnih odločitev.

GLAVNE AKTIVNOSTI V LETU 2007Služba je poleg revizijskih pregledov v letu 2007 opravljala svetovalne storitve za notranje uporabnike z namenom izboljšanja učinkovitosti poslovanja. Organizirala in koordinirala je pripravo podatkov za revidiranje letnega poročila Pošte Slovenije za leto 2006. Zbirala in pripravila je podatke za predhodno revizijo poslovanja za leto 2007. Izvajala je koordinacijske aktivnosti pri reviziji Računskega sodišča, ki je preverjalo pravilnost izvajanja javnih naročil pri nakupih blaga, storitev in gradenj v Pošti Slovenije v letih 2005 in 2006.

Pri svojem delovanju je služba sodelovala tudi s službo notranje kontrole Pošte Slovenije in službo notranje revizije Poštne banke Slovenije.

2.9.3 NOTRANJA KONTROLASlužba notranje kontrole je bila v letu 2007 organizirana na upravi družbe kot neodvisna štabna služba, odgovorna neposredno generalnemu direktorju. Vodja službe notranje kontrole koordinira tudi delo inšpektorjev na poslovnih enotah, ki so odgovorni neposredno direktorjem poslovnih enot.

Inšpektorji notranje kontrole delujejo na področju tehnologije dela pošt ter usmerjajo pošte in zaposlene pri zagotavljanju kakovosti storitev, doseganju predpisanih standardov, učinkoviti organiziranosti in racionalnem poslovanju.

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Osnovne usmeritve delovanja inšpektorjev so podane v navodilu za delo notranje kontrole, ki ga je izdal generalni direktor.

Služba notranje kontrole sodeluje tudi pri določenih nalogah službe notranje revizije in revizorjev Poštne banke Slovenije, v komisiji za poštni promet ter daje samostojne pobude za racionalizacijo poslovanja.

Inšpektorji službe notranje kontrole in poslovnih enot so v letu 2007 opravili:• 543 celovitih kontrolnih pregledov poslovanja pošt, • 828 delnih kontrolnih pregledov poslovanja, pri katerih

je bil opravljen pregled poslovanja s poudarkom na posameznih segmentih dela pošte, in

• 356 kontrol storitev menjalniškega poslovanja na poštah.

Pri kontroli poslovanja pošt je bila opravljena tudi kontrola izvajanja zakona o preprečevanju pranja denarja in navodil za delo pošt pri preprečevanju pranja denarja.

Po opravljenih kontrolnih pregledih so bili v vseh primerih opravljeni zaključni razgovori z upravniki in kontrolorji, ki so bili zadolženi za odpravo nepravilnosti in pomanjkljivosti. O njihovi odpravi so dolžni poročati svoji poslovni enoti. Prav tako so pošte, katerih poslovanje so kontrolirali inšpektorji družbe, poročale o odpravi nepravilnosti tudi službi notranje kontrole.

Ocene poslovanja pošt vplivajo na ocenitev kakovosti upravnikovega dela in tudi na ocenitve kakovosti dela ostalih delavcev na posamezni pošti; v primeru večjih nepravilnosti sledijo ukrepi poslovne enote. Ocene, dosežene pri celoviti kontroli poslovanja pošt, se upoštevajo pri predlogih za nagrajevanje najučinkovitejših upravnikov pošt.

2.9.4VAROVANJEPošta Slovenije ocenjuje, da ima vzpostavljen takšen sistem varnostnih ukrepov, ki zagotavljajo visoko raven varnosti zaposlenih ter ustrezno varovanje objektov in premoženja.

operations. The basic policies for inspectors’ work are set out in the instructions on the internal control service’s work, which are issued by the CEO.

The internal control service also cooperates in tasks of the internal audit service and Poštna Banka Slovenije auditors and in the postal commission, and submits independent initiatives to streamline Pošta Slovenije’s operations.

Inspectors from the internal control service and business units carried out the following in 2007:• 543 full control inspections of post office operations; • 828 partial operational controls, which included operational

controls with an emphasis on specific sectors of post office work;

• 356 controls of foreign exchange services in post offices.

The controls of post office operations included checks that the anti-money laundering legislation act and anti-money laundering instructions for post offices were complied with.

In all cases, after controls had been carried out, final discussions were held with post office managers and controllers who were then tasked with eliminating the irregularities and deficiencies. They are required to report to their business unit on their elimination. Post offices, whose operations are controlled by company inspectors, also reported on the elimination of deficiencies to the internal control service.

The scores for post office operations affect assessments of the quality of post office manager’s work and assessments of the work quality of other workers in individual post offices. Business units took action in case of major irregularities. Scores achieved at the end of full control inspections of post offices were taken into account in proposals to provide bonuses for the most effective post office managers.

2.9.4 SECURITYPošta Slovenije assesses that it has a security system that ensures a high level of protection for employees and appropriate protection for buildings and assets.

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Posebno skrb posveča stalnemu izboljševanju varnosti tako zaposlenih kot premoženja. Primarno se s področjem zagotavljanja korporativne varnosti ukvarja služba za obrambo, zaščito in varovanje (služba za OZV).

Služba za OZV v sodelovanju z drugimi organizacijskimi enotami Pošte Slovenije izvaja predvsem naslednje naloge:• oblikuje smernice na varnostnem področju,• izvaja analize s svojega področja in pripravlja poročila, ki

predstavljajo podlago za načrtovanje, izbiro in uvajanje novih načinov sredstev in ukrepov varovanja,

• organizira, spremlja in sodeluje pri pripravi izobraževalnih programov usposabljanja na varnostnem področju in

• sodeluje z institucijami s področja varnosti in obrambe, izvaja druge naloge z varnostnega področja, ki jih opredeljujejo zakoni in drugi predpisi ali jih določi generalni direktor Pošte Slovenije v skladu s pristojnostmi.

Vse navedene naloge se seveda nanašajo tudi na zagotavljanje varnosti pismonoš, saj služba za OZV analizira vse pojave napadov na svoje uslužbence ter pripravlja ukrepe za zagotavljanje višjega nivoja varnosti.

V letu 2007 je naraslo število kaznivih dejanj s področja premoženjske kriminalitete, pri čemer so posebej izstopali ropi prevozov vrednostnih poštnih pošiljk in odtujitve ter poškodovanja vrednostnih paketov. Pošta Slovenije je zaradi porasta tovrstnih kaznivih dejanj utrpela večjo premoženjsko škodo kot v preteklih letih.

Število napadov na pismonoše, število ropov pošt in število drugih kaznivih dejanj, ki jih evidentira služba za OZV, pa v letu 2007 ni odstopalo od povprečja kaznivih dejanj v preteklih letih.

Zaradi naraščanja števila kaznivih dejanj, predvsem pri prevozih vrednostnih pošiljk, je služba za OZV začela uvajati vrsto ukrepov za njihovo zmanjšanje oziroma preprečevanje. Izvedla je testiranje prevozov vrednostnih pošiljk z varnostnimi kovčki in prenosa gotovine z varnostnimi denarnicami. Rezultati testiranja so zadovoljivi, zato bo Pošta Slovenije v prihodnje izvajala prevoze vrednostnih pošiljk z varnostnimi kovčki, ki jih bo na podlagi sklenjene pogodbe prejela v prvi polovici leta 2008. Do uvedbe varnostnih kovčkov bo Pošta Slovenije zagotavljala varnost prevozov vrednostnih pošiljk s spremstvom oboroženih varnostnikov ter s pogostejšim internim nadzorom zaposlenih ter pogodbenih izvajalcev.

Zaradi ocene, da se število deviantnih ravnanj v prihodnje ne bo zmanjševalo, bo Pošta Slovenije v prihodnje še intenzivneje nadgrajevala sistem zagotavljanja varnosti zaposlenih in svojega premoženja.

Pošta Slovenije pays special attention to the continuous improvement of employee and property security. Corporate security is mainly dealt with by the Defence, Safety and Protection Service (DSPS).

The DSPS implements the following tasks in cooperation with other organisational units of Pošta Slovenije: • designing security guidelines;• conducting security analyses and preparing reports that

provide a basis for planning, selecting and implementing new security methods, means and measures;

• organising, monitoring, and cooperating in the preparation of educational programmes for security training;

• cooperating with security and defence, implementing other security tasks defined by laws and other regulations or by the Pošta Slovenije CEO, in line with his powers.

All these tasks of course also relate to providing security to postmen and women, as the DSPS analyses all attacks on postal workers, and prepares activities to improve postal delivery worker safety.

The number of property-related crimes increased in 2007, especially robberies of insured postal items in transport and misappropriation of and damage to insured parcels. Due to the rise in these types of crimes, Pošta Slovenia suffered greater property losses than in previous years.

The number of attacks on postal workers, the number of robberies of post offices and the number of other crimes recorded by the DSPS in 2007 did not differ from the average numbers of such crimes in previous years.

Due to the rise in the number of crimes, primarily relating to the transport of insured postal items, the DSPS began introducing a number of measures aimed at their reduction and prevention. It tested the transport of insured mail items in safety boxes and the transport of cash in safety wallets. The results of these tests are satisfactory, which is why Pošta Slovenije will, in the future, transport insured mail items in safety boxes, which it will receive in the first half of 2008 under a contract entered into with a supplier. Until the introduction of safety boxes, Pošta Slovenije will ensure the safety of transport of insured mail items by having them escorted by armed security staff and through more frequent internal controls of its employees and subcontractors.

Based on the assessment that the number of crimes will not decrease in the future, Pošta Slovenije will intensify the upgrading of its employee and property security system.

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2.10ANALIZA POSLOVNIH DOSEŽKOV

2.10 BUSINESS ANALYSIS

Tabela 4: Poslovanje Pošte Slovenije v letu 2007 / Table 4: Pošta Slovenije operations in 2007v EUR / in EUR

PRIHODKI IN ODHODKI / REVENUES AND EXPENSES Leto / Year Indeks / Index2005 2006 2007

1 2 3 4 5 = 3/2 6 = 4/3

PRIHODKI OD POŠTNIH STORITEV / REVENUES FROM POSTAL SERVICES 143.238.590 151.770.458 152.669.213 106 101Prihodki od pisemskih storitev / Revenues from letter services 95.369.882 96.579.118 91.569.267 101 95Prihodki od paketnih storitev / Revenues from parcel services 13.956.560 17.378.755 19.772.702 125 114Prihodki od Hitre pošte / Revenues from express mail 1.152.881 1.300.829 1.568.001 113 121Prihodki od direktne pošte, publikacij, prilog idr. / Revenues from direct mail, periodicals, inserts, etc. 32.759.267 36.511.756 39.759.242 111 109

PRIHODKI OD OSTALIH STORITEV / REVENUES FROM OTHER SERVICES 64.806.097 77.532.303 72.679.650 120 94PRIHODKI OD DENARNIH STORITEV / REVENUES FROM FINANCIAL SERVICES 39.511.177 52.899.702 48.483.942 134 92OSTALI PRIHODKI / OTHER REVENUES 25.294.920 24.632.601 24.195.708 97 98

USREDSTVENI LASTNI PROIZVODI IN STORITVE / CAPITALISED OWN PRODUCTS AND SERVICES 24.161 16.667 9.031 69 54

PREVREDNOT. POSL. PRIH. IN PRIH. OD ODPRAVE REZERVACIJ / EVALUATION OPERATING REVENUES AND REVENUES FROM THE ELIMINATION OF PROVISIONS 329.121 465.591 649.040 141 139

POSLOVNI PRIHODKI / OPERATING REVENUES 208.397.969 229.785.019 226.006.934 110 98STROŠKI MATERIALA / COSTS OF MATERIALS 3.338.957 4.197.116 3.579.938 126 85STROŠKI ENERGIJE / COSTS OF ENERGY 4.689.759 5.135.463 5.609.763 110 109STROŠKI STORITEV / COSTS OF SERVICES 29.017.575 33.127.924 33.884.934 114 102STROŠKI DELA / LABOUR COSTS 122.313.703 129.679.444 137.258.016 106 106AMORTIZACIJA / AMORTISATION/DEPRECIATION 14.285.349 15.126.505 12.841.806 106 85DRUGI STROŠKI / OTHER COSTS 1.015.172 1.100.469 1.114.267 108 101REZERVACIJE / PROVISIONS 0 1.569.447 1.562.168 0 100NABAVNA VREDNOST TRGOVSKEGA BLAGA / COST OF MERCHANDISE 12.349.197 11.053.850 9.848.758 90 89PREVREDNOTOVALNI POSLOVNI ODHODKI / REVALUATION OPERATING EXPENSES 1.220.376 1.353.918 699.579 111 52

POSLOVNI ODHODKI / OPERATING EXPENSES 188.230.089 202.344.135 206.399.229 107 102

POSLOVNI IZID IZ POSLOVANJA / OPERATING PROFIT OR LOSS 20.167.880 27.440.884 19.607.705 136 71FINANČNI PRIHODKI / FINANCIAL REVENUES 1.070.234 1.529.434 2.144.406 143 140FINANČNI ODHODKI / FINANCIAL EXPENSES 1.154.369 818.204 1.018.994 71 125DRUGI PRIHODKI / OTHER REVENUES 1.316.877 518.516 402.401 39 78DRUGI ODHODKI / OTHER EXPENSES 137.912 109.936 188.521 80 171

POSLOVNI IZID PRED DAVKOM IZ DOBIČKA / PROFIT OR LOSS BEFORE TAX 21.262.711 28.560.694 20.946.997 134 73ODLOŽENI DAVKI / DEFERRED TAXES -125.969 215.352 -265.358 -171 -123DAVEK IZ DOBIČKA / INCOME TAX 6.210.830 7.466.179 4.661.735 120 62

ČISTI POSLOVNI IZID / NET PROFIT OR LOSS 15.177.850 20.879.163 16.550.620 138 79

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POSLOVNI PRIHODKIPoslovni prihodki, ki so bili v letu 2007 v primerjavi z letom 2006 nižji za 2 odstotka, so v Pošti Slovenije razdeljeni v naslednji glavni skupini:• prihodki od poštnih storitev in• prihodki od ostalih storitev.Prihodke od ostalih storitev pa nadalje delimo v:• prihodke od denarnih storitev in• ostale prihodke. Med poslovne prihodke vključujemo še usredstvene lastne proizvode in storitve ter prevrednotovalne prihodke in prihodke od odprave rezervacij.

Največji, 67-odstotni delež predstavljajo prihodki od poštnih storitev. Sledijo jim prihodki od denarnih storitev, katerih delež pa se postopoma znižuje.

OPERATING REVENUESOperating revenues, which in 2007 were down 2% from 2006, are divided into the following main groups at Pošta Slovenije:• revenues from postal services and• revenues from other services. Revenues from other services are further divided into:• revenues from financial services and • other revenues. Operating revenues also include capitalised own products and services and revaluation revenues and revenues from the reversal of provisions.

Revenues from postal services represent the largest proportion of revenues (67%). They are followed by revenues from financial services, whose proportion is gradually falling.

Največji je delež prihodkov od poštnih storitev / Revenues from postal services represent the largest proportion of revenues

ostale storitve / other services 11 %

poštne storitve / postal services 67 %

denarne storitve / financial services 22 %

Rast prihodkov od poštnih storitev je bila v primerjavi z letom 2006 le 1-odstotna, pri tem je bilo gibanje po posameznih skupinah storitev različno.

Revenues from postal services were only 1% higher than in 2006, with different trends in individual groups.

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Pri pisemskih storitvah beležimo 5-odstotno znižanje prihodkov, predvsem zaradi:- substitucije pisem z drugimi (elektronskimi) načini

komuniciranja in- racionalizacije poslovanja bank in upravnih organov (manj

storitev, sprememba načina pošiljanja).

Visoko rast prihodkov od paketnih storitev in Hitre pošte pripisujemo:- povečanju obsega storitev obstoječih strank in- s pospešeno tržno aktivnostjo pridobljenim novim

strankam.

Ugodna rast prihodkov od direktne pošte in publikacij je prav tako posledica intenzivnih aktivnosti za pridobivanje novih strank in novih količin. Povečanje prihodkov gre pripisati prav tem naporom.

Prihodki od denarnih storitev so za 8 odstotkov nižji zaradi padca obsega plačilnega prometa. Vzroki so:- prehod fizičnih oseb na druge oblike plačevanja (trajniki,

e-bančništvo),- konkurenčne cene nekaterih drugih bank in hranilnic in- odpiranje plačilnih mest, kjer je možno vplačilo brez

provizije.

Ostali prihodki sicer izkazujejo 2-odstotno znižanje, kar pa je posledica spremembe evidentiranja prihodkov od direktnega marketinga iz tujine; sicer pa med ostalimi prihodki beležimo rast prihodkov od telegrafskih storitev, prodaje trgovskega blaga in komisijskega blaga ter iger na srečo.

Letter services recorded a 5% drop in revenues, primarily as a result of:- the replacement of letters with other (electronic) modes of

communication and- the streamlining of the operations of banks and management

bodies (fewer services and a change in dispatching methods).

The high growth of revenues from parcel and express mail services can be attributed to:- an increase in the volume of services provided to existing

customers and- new customers acquired through increased marketing activity.

The favourable growth of revenues from direct mail and publications is also the result of intensive activities aimed at attracting new customers and new quantities. The increase in revenues is attributable to these very efforts.

Revenues from financial services are 8% lower due to a drop in the volume of payment transactions. The reasons are:- private individuals switching to other forms of payment

(standing orders, e-banking, etc.);- competitive prices by some other banks and savings

banks;- the opening of payment points where payments can be

made without a commission.

Other revenues fell by 2%, due to the change in the recording of revenues from direct marketing from the rest of the world; among other revenues, growth was recorded for telegraph services, sales of merchandise and goods on commission and games of chance.

Najvišjo stopnjo rasti prihodkov so imele paketne in storitve Hitre pošte / Revenues from parcel and express mail services recorded the highest growth rate

pisemske / letters-5 %

paketne in Hitra pošta / parcels and express mail14 %

direktna pošta in publikacije / direct mail and publications9 %

denarne / financial-8 %

ostale / other-2 %

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POSLOVNI ODHODKIPoslovni odhodki Pošte Slovenije so v letu 2007 v primerjavi z letom 2006 porasli za 2 odstotka.

OPERATING ExPENSESThe operating expenses of Pošta Slovenije in 2007 were up 2% from 2006.

Dve tretjini poslovnih odhodkov predstavljajo stroški dela / Labour costs represent two-thirds of operating expenses

material in energija / materials and energy-2 %

storitve / services2 %

delo / labour6 %

amortizacija / amortisation/depreciation -15 %

ostalo / other-12 %

The relatively low growth of operating expenses, which also did not reach the planned levels for 2007, reflect efforts to achieve economical and cost-effective operations.

V relativno nizki rasti poslovnih odhodkov, ki tudi niso dosegli planiranih za leto 2007, se odražajo prizadevanja za ekonomično in racionalno poslovanje.

Najvišjo rast so imeli stroški dela in stroški storitev / Labour costs and costs of services recorded the highest growth

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material / materials2 %

delo / labour66 %

storitve / services17 %

amortizacija / amortisation/depreciation6 %

NV trgovskega blaga / purchase value of merchandise5 %

ostali stroški / other costs1 %

energija / energy3 %

Stroški materiala in energije skupaj sicer izkazujejo 2-odstotno znižanje, vendar je v letu 2007 rast stroškov energije kar 9-odstotna. Vzroka sta predvsem:- rast cen bencina in plinskega olja in- rast cen električne energije.

Na rast stroškov storitev so imeli največji vpliv povečani stroški:- vzdrževanja računalniške opreme,- pogodbenih prevozov,- študentskega dela in- varovanja premoženja in zavarovanja vozil.

Stroški dela so višji za 6 odstotkov in so posledica:- višjega povprečnega števila zaposlenih na podlagi delovnih

ur,- uskladitve plač v skladu z določili kolektivne pogodbe,- izplačila uspešnosti poslovanja in- vkalkuliranih stroškov iz naslova neizkoriščenih

dopustov.

Stroški amortizacije so nižji zaradi:- večjega obsega opreme, ki se je v letu 2007 dokončno

amortizirala, in- zaradi zamika pri investiranju v nadomestno in novo

opremo.

Ostali stroški so nižji predvsem zaradi:- nižje nabavne vrednosti trgovskega blaga in- nižjih prevrednotovalnih odhodkov.

POSLOVNI IZIDPoslovanje v letu 2007 je Pošta Slovenije zaključila s pozitivnim poslovnim izidom, ki po davku iz dobička znaša 16.550.620 evrov.

The costs of material and energy together fell by 2%, although energy costs rose by as much as 9% in 2007. The main reasons for this are:- the rise in prices of petrol and gas oil and - the rise in prices of electricity.

The rise in prices of services was mostly due to the higher costs of:- computer equipment maintenance;- contractual transport;- student work and- property protection and vehicle insurance.

Labour costs were up 6%, due to:- the higher average number of employees based on hours of

work;- wage adjustments pursuant to the provisions of the

collective agreement;- payments of performance bonuses and- factored-in costs relating to unused leave.

Amortisation and depreciation costs are lower as a result of:- a higher volume of equipment that was fully amortised in

2007 and- a delay in investments in replacement and new

equipment.

Other costs are lower mainly as a result of:- the lower purchasing value of merchandise and- lower revaluation expenses.

PROFIT OR LOSSPošta Slovenije concluded its operations in 2007 with a profit, which after income tax stands at EUR 16,550,620.

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Tabela 5: Kazalniki poslovanja / Table 5: Performance indicatorsv EUR / in EUR

KAZALNIKI/KAZALCI / INDICATORS Leto / Year Indeks / Index2005 2006 2007 2006/2005 2007/2006

1 2 3 4 5 = 3/2 6 = 4/3Dodana vrednost (poslovni prihodki, zmanjšani za stroške materiala, stroške energije, stroške storitev, druge stroške in za nabavno vrednost trgovskega blaga) / Added value (operating revenues less costs of materials, energy and services, other costs and the purchase value of merchandise) 157.987.309 175.170.198 171.969.274 111 98Dodana vrednost na zaposlenega (dodana vrednost, deljena s povprečnim številom zaposlenih na osnovi delovnih ur) / Added value per employee (added value divided by the average number of employees based on hours worked) 25.838 27.732 27.078 107 98Produktivnost dela (čisti poslovni prihodki, deljeni s povprečnim številom zaposlenih na osnovi delovnih ur) / Labour productivity (net operating revenues divided by the average number of employees based on hours worked) 34.024 36.301 35.483 107 98Stroški dela na zaposlenega / Labour costs per employee 20.004 20.530 21.612 103 105EBITDA - kosmati denarni tok (poslovni prihodki, zmanjšani za stroške materiala, stroške energije, stroške storitev, druge stroške, nabavno vrednost trgovskega blaga in stroške dela) /EBITDA - gross cash flow (operating revenues less costs of materials, energy and services, other costs, the purchase value of merchandise and labour costs) 35.673.606 45.490.754 34.711.258 128 76Delež EBITDA v poslovnih prihodkih v % /EBITDA margin as a % of operating revenues 17,1 19,8 15,4 116 78EBIT - poslovni izid iz poslovanja (poslovni prihodki, zmanjšani za poslovne odhodke) / EBIT - operating profit (operating revenues less operating expenses) 20.167.880 27.440.884 19.607.705 136 71Delež EBIT v poslovnih prihodkih % / EBIT margin as a % of operating revenues 9,7 11,9 8,7ROS - donosnost prodaje v % (čisti poslovni izid, deljen s poslovnimi prihodki, predhodno znižanimi za usredstvene lastne proizvode ter prevrednotovalne poslovne prihodke) /ROS - return on sales in % (net profit divided by operating expenses decreased by capitalised own products and revaluation operating revenues) 7,3 9,1 7,3ROE - donosnost kapitala v % (čisti poslovni izid, deljen s povprečnim kapitalom) / ROE - return on equity in % (net profit divided by average equity) 7,0 9,6 7,2ROA - donosnost sredstev v % (čisti poslovni izid, deljen s celotnimi sredstvi) / ROA - return on assets in % (net profit divided by total assets) 5,6 7,4 5,6CAPEX - capital expenditure v % (vrednost investicijskih vlaganj, deljena s poslovnimi prihodki, predhodno znižanimi za usredstvene lastne proizvode ter prevrednotovalne poslovne prihodke) / CAPEX - capital expenditure in % (value of investments divided by operating revenues decreased by capitalised own products and revaluation operating revenues) 7,3 5,6 6,2*Opomba: Upoštevano je število zaposlenih iz delovnih ur. / Note: The number of employees based on hours worked is taken into account.

KAZALNIKI

INDICATORS

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2.11 DOGODKI PO KONCU POSLOVNEGA LETAV januarju 2008 smo število poslovnih enot povečali na deset, in sicer smo PE Maribor razdelili na dve poslovni enoti, ki bosta organizacijsko in vsebinsko ločeni zaradi boljšega obvladovanja poslovnega procesa: PE Maribor bo osredotočena na koordinacijo delovanja mreže poštnih enot ter trženje storitev, medtem ko se bo PE Poštni logistični center Maribor ukvarjal predvsem s koncentracijo, predelavo in disperzijo poštnih pošiljk ter z organizacijo transporta na I. in II. transportni ravni.

V I. četrtletju leta 2008 sta bili odprti dve novi pošti, in sicer februarja 2008 pošta 3323 Velenje, marca 2008 pa prva virtualna pošta v Sloveniji – pošta 2117 Maribor v nakupovalnem središču Europark v Mariboru.

Na pošti v Europarku v Mariboru lahko stranke od marca 2008 naročijo izdelavo osebnih poštnih znamk. Stranke se lahko na tej pošti za osebne poštne znamke tudi fotografirajo.

S 1. februarjem 2008 smo skupaj s Petrolom svojim uporabnikom ponudili novo storitev, ki uporabnikom omogoča oddajo paketov na trenutno desetih načrtno izbranih bencinskih servisih: v Ljubljani (trije bencinski servisi), Mariboru, Celju, Kranju, Škofji Loki, Ajdovščini, Novem mestu in Brežicah. Povezovanje s Petrolom na področju paketnih in pisemskih storitev pomembno vpliva na krepitev tržnega položaja Pošte Slovenije in omejuje vstop novih konkurentov na trg paketnih in pisemskih pošiljk.

2.11POST-BALANCE-SHEET EVENTSIn January 2008, we increased the number of business units to ten by dividing the Maribor BU into two business units, which will be separate in terms of organisation and substance to improve the management of the business process: The Maribor BU will focus on coordinating the operation of the network of postal units and on the marketing of services, while the Maribor sorting and logistics BU will mainly deal with the concentration, processing and dispersion of mail items and with organising transport at transport levels I and II.

Two new post offices were opened in the first quarter of 2008, post office 3323 Velenje in February 2008, and the first virtual post office in Slovenia – post office 2117 Maribor – at the Europark shopping centre in Maribor in March 2008.

Since March 2008, customers have been able to order customised postage stamps at the post office in Europark, Maribor. Customers can also have their snapshots taken at this post office for the purpose of making their customised postage stamps.

Since 1 February 2008, acting jointly with Petrol, we offered our customers a new service which will enable them to send parcels from ten currently selected petrol stations in Ljubljana (three petrol stations), Maribor, Celje, Kranj, Škofja Loka, Ajdovščina, Novo Mesto and Brežice. Cooperation with Petrol in the area of parcel and letter services has an important effect on the strengthening of the market position of Pošta Slovenije and restricts the entry of new competitors into the parcel and letter market.

Tabela 6: Računovodski kazalniki / Table 6: Financial ratios

Kazalniki / Ratios 2005 2006 2007

I. Kazalniki stanja financiranja (v %) / I. Financing ratios (in %)Stopnja lastniškosti financiranja / Self-financing ratio 80 79 81Stopnja dolgoročnosti financiranja / Non-current financing ratio 87 89 89

II. Kazalnika stanja investiranja (v %) / II. Investing ratios (in %)Stopnja osnovnosti investiranja / Fixed asset investment ratio 80 71 69Stopnja dolgoročnosti investiranja / Non-current investment ratio 85 77 75

III. Kazalniki vodoravnega finančnega ustroja / III. Horizontal financial structure ratiosKoeficient kapitalske pokritosti osnovnih sredstev / Equity to fixed assets ratio 1,00 1,12 1,18Koeficient neposredne pokritosti kratkoročnih obv. / Liquidity ratio 0,19 1,03 1,11Koeficient pospešene pokritosti kratkoročnih obv. / Accelerated liquidity ratio 1,03 1,87 2,14Koeficient kratkoročne pokritosti kratkoročnih obv. / Current ratio 1,09 1,95 2,26

IV. Kazalnik obračanja / IV. Turnover ratioKoeficient obračanja obratnih sredstev / Current (current assets) turnover ratio 5,59 6,08 5,81

V. Kazalnik gospodarnosti / V. Operating efficiency ratioKoeficient gospodarnosti poslovanja / Operating efficiency ratio 1,11 1,14 1,09

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Uvedba cestne povezave Ljubljana–Milano–Ljubljana v začetku leta 2008 je prinesla bistveno izboljšanje rokov prenosa poštnih pošiljk med obema državama.

V prvem trimesečju leta 2008 smo uvedli multivalutne račune in devizne posle za pravne osebe – komitente Poštne banke Slovenije.

Ob začetku predsedovanja Slovenije Svetu EU smo 1. januarja 2008 izdali blok s priložnostno poštno znamko, tiskano v posebni izvedbi s hologramsko folijo.

2.12 NAČRTI ZA PRIHODNOSTNa področju poštnih in drugih storitev načrtujemo v letu 2008 nadaljnji razvoj in uvedbo naslednjih storitev:

• Geografski informacijski sistem (GIS) – uvedba dodatnih kriterijev za segmentacijo naslovnikov, npr. po kupni moči na nivoju pošte, ciljanje po starostni skupini na nivoju ulice.

• V sodelovanju s podjetjem EPPS bomo na tržišče plasirali nov prodajni produkt. Strankam bomo ponudili celovito storitev na področju direktnega marketinga, ki bo vključevala vse aktivnosti, od tiska marketinških vsebin do njihove distribucije.

• Hibridna pošta – uvedba nove tehnologije za potrebe pošiljanja pisemskih pošiljk.

• V sodelovanju s Petrolom bomo nadaljevali z aktivnostmi na področju uvajanja storitve Petrol paket in Petrol pismo.

• V letu 2008 načrtujemo izid treh tematskih številk O’glasne pošte. Teme bodo izbrane na osnovi rezultatov ankete, ki smo jo izvedli med splošno javnostjo.

• Nadaljevali bomo z aktivnostmi za vzpostavitev kontaktnega in reklamacijskega centra, ki bo strankam omogočal maksimalno asistenco na področju prodaje, naročil, reševanja reklamacij, poizvedovanja po pošiljkah, posredovanja splošnih informacij, …

• Nadaljevali bomo s prenovo prodaje trgovskega blaga, predvsem pri izbiri asortimenta izdelkov in ureditvi prodajnega prostora. V naslednjih letih bomo tako preuredili 155 večjih pošt, kjer bodo nameščeni tudi monitorji za oglaševanje.

The introduction of the Ljubljana-Milan-Ljubljana road link at the beginning of 2008 has resulted in a significant improvement in deadlines for the transit of postal items between the two countries.

In the first quarter of 2008, we introduced multi-currency accounts and foreign-currency transactions for legal persons – customers of Poštna banka Slovenije, d.d. (as a member of the NKBM banking group).

At the beginning of Slovenia’s presidency of the EU Council, on 1 January 2008, we issued a block with a commemorative postage stamp printed with a special design featuring a hologram foil.

2.12PLANS FOR THE FUTUREWith regard to postal and other services, we are planning further developments and the introduction of the following services in 2008:

• Geographic Information System (GIS) – the introduction of additional criteria for the segmentation of addressees, e.g. according to the purchasing power at the post office level, targeting age groups at street level.

• We will launch a new product to the market in cooperation with the company EPPS. We will offer customers an integrated service in the area of direct marketing, which will include all activities from printing marketing materials to their distribution.

• Hybrid mail – the introduction of a new technology for sending letter items.

• Acting jointly with Petrol, we will continue activities aimed at introducing the Petrol paket and Petrol pismo services.

• We are planning to publish 3 theme issues of O’glasna pošta in 2008. The topics will be selected on the basis of the results of a survey we conducted among the general public.

• We will continue activities aimed at establishing a contact and complaint centre, which will provide customers with maximum assistance in the areas of sales, orders, complaint resolution, shipment inquiries and the provision of general information.

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• V drugi polovici leta 2008 bomo začeli s trženjem novih oglaševalskih medijev: oglaševanje na monitorjih, oglaševanje na okencih za stranke in talno oglaševanje. Na 155 poštah po vsej Sloveniji bomo namestili 239 monitorjev, kjer se bodo predvajala oglasna sporočila; talno oglaševanje in oglaševanje na okencih pa bomo namestili na 541 pošt.

• Razširili bomo ponudbo mobilne telefonije – prodajo virtualnih kartic za polnitev predplačniških računov, ki jih nudijo mobilni operaterji strankam.

• Razvijali bomo nove filatelistične izdelke (npr. znamko, tiskano v posebni tehniki, s hologramsko folijo; znamko z varnostno perforacijo).

• Načrtujemo uvedbo nekaterih novih storitev iger na srečo na poštnih okencih (vplačilo posebne »poštne« srečke).

• Uvedli bomo aplikativno podporo za upravljanje s

transportnimi sredstvi, ki bo zagotavljala učinkovito upravljanje voznega parka, kakor tudi aplikativno podporo za optimizacijo poštnih voznih redov, ki bo analizirala prevozne linije z odkloni in poiskala drugo, optimalnejšo pot ter izvedla izračun novega voznega reda z ažuriranjem podatkov v bazi.

• Dodatno bomo informatizirali poštna logistična centra in ob tem v skladu s potrebami nadgradili naprave za usmerjanje pošiljk.

• Načrtujemo aktivnosti za racionalizacijo poštnega omrežja z uvajanjem novih organizacijskih oblik pošt oziroma s preoblikovanjem pošt.

• Pošta Slovenije bo logistiko širila v smeri razvoja in ponudbe celovitih logističnih rešitev, kar med drugim vključuje tudi storitve skladiščenja blaga, pretovora in komisioniranja blaga, transport blaga ipd., tako za male kot tudi za velike kosovne pošiljke.

• Na mednarodnem področju je načrtovana realizacija nekaterih aktivnosti strateškega partnerstva.

• Nadaljevali bomo s prenavljanjem storitev prenosa

mednarodnih poslovnih paketov in Hitre pošte ter strankam ponudili kakovostnejše storitve ter razširili ponudbo (sledenje, širša geografska pokritost, kratki roki prenosa, prevzem pošiljk pri strankah, spletno naročanje prenosa in opremljanje pošiljk ipd.).

• We will continue to transform sales of merchandise, primarily in terms of selecting products and arranging the sales area. In the coming years, we will refurbish 155 large post offices, where advertising monitors will also be installed.

• In the second half of 2008, we will begin marketing new advertising media: advertising on monitors, advertising at customer-service counters and floor advertising. We will install 239 monitors in 155 post offices throughout Slovenia, where advertising messages will be broadcast; floor advertising and customer-service-counter advertising will be installed in 541 post offices.

• We will expand our offer of mobile telephony – the sale of virtual cards for crediting prepaid subscriber accounts offered by mobile operators to customers.

• We will develop new philatelic products (e.g. a postage stamp printed by using a special technique, with a hologram foil; a postage stamp with a security perforation).

• We are also planning to introduce several new games of chance at post office counters (payment of a special “post office” scratch card).

• We will also introduce software support for the management

of means of transport, which will ensure the efficient management of the post office fleet, as well as software support for the optimisation of postal timetables, which will analyse transport lines with deficiencies, seek other, more cost-effective routes, generate a new timetable and update the database.

• We will also computerise the two sorting and logistics centres and upgrade the mail item sorting equipment as needed.

• We are planning activities aimed at streamlining the postal network by introducing new organisational forms for post offices and transforming post offices.

• Pošta Slovenije will expand its logistics in terms of developing and offering integrated logistical solutions, including other services relating to the storage, reloading, commissioning and transport of goods for both small and large mail items.

• On an international level, we are planning to carry out several strategic partnership activities.

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• Razvijali bomo nove storitve na področju mednarodne distribucije kosovnih in pisemskih pošiljk z dodano vrednostjo (sledenje, optimalni roki prenosa, storitve po meri strank, …) ter direktnega marketinga.

• Priprava storitve IDM – International Direct Mail s podpisniki sporazuma REIMS.

• V letu 2008 načrtujemo tudi pristop k projektu IPC (International Post Corporation) za pisemske storitve z dodano vrednostjo.

Na področju kadrovsko-pravne funkcije načrtujemo naslednje aktivnosti:

• Z rezultati merjenja organizacijske klime, ki je bilo izvedeno v januarju 2008, bomo seznanili vse zaposlene. Na podlagi analiz bomo pripravili akcijske načrte izboljšanja področij, ki so se izkazala kot šibkejša.

• V okviru strateškega razvojnega programa bodo potekale intenzivne aktivnosti na področju prenove in nadgradnje kadrovskega informacijskega sistema. Prav tako želimo s projektom informatizacije in reorganizacije glavne pisarne posodobiti pisarniško poslovanje.

• V letu 2008 načrtujemo tudi uvedbo sistema letnih razvojnih razgovorov, katerih glavni namen je uvedba razgovorov med neposrednim vodjem in sodelavcem kot eno izmed oblik rednega medosebnega poslovnega komuniciranja.

• We will continue transforming the international business parcel and express mail routing services and will offer customers higher-quality services and expand our offer (mail item tracking, greater geographical coverage, short delivery deadlines, collection of mail items from customers, on-line ordering of parcel packing and shipping, etc.).

• We will develop new services in the area of international distribution of parcels and letters with added value (tracking, optimal delivery deadlines, customised services, etc.) and direct marketing.

• Preparation of the International Direct Mail (IDM) service with signatories to the REIMS agreement.

• We also plan to join the International Post Corporation (IPC) project with added value in 2008.

We are planning the following activities in the segment of human resources and legal affairs:

• We will inform all employees about the results of the measurement of the organisational climate conducted in January 2008. Based on analyses, we will draw up action plans for improving sectors which have shown poorer results.

• Intensive activities will be carried out as part of the Strategic Development Programme to transform and upgrade the personnel IT system. We also intend to modernise office operations by computerising and reorganising the main office.

• We are also planning to introduce a system of annual development interviews in 2008, the main purpose of which is to introduce dialogue between the immediate manager and employees as one of the forms of regular mutual business communication.

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3. POROČILO O DRUŽBENI ODGOVORNOsTI3. sOCIAL REsPONsIBILITY REPORTA

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3.1 UPRAVLJANJE S ČLOVEŠKIMI VIRI

3.1.1 STANJE IN GIBANJE ZAPOSLENIHOb koncu leta 2007 je bilo v Pošti Slovenije 6.643 zaposlenih, od tega 92 odstotkov za nedoločen čas. Število zaposlenih se je v primerjavi s stanjem konec leta 2006 postopoma zmanjševalo, tako da je bilo konec leta 2007 nižje za 80 zaposlenih (1,2 %). Zmanjšanje števila zaposlenih je posledica upadanja določenih vrst storitev in nenačrtovanih odhodov zaposlenih. Med letom je podjetje zapustilo 327 delavcev, od tega največ iz osebnih razlogov in upokojitev. Novih zaposlitev je bilo 247, večinoma za določen čas. Fluktuacija je bila 4,3-odstotna in za 0,7 odstotka višja kot leta 2006. Ugotavljamo, da fluktuacija z leti narašča, kar pripisujemo večji konkurenčnosti na trgu delovne sile.

3.1 HUMAN RESOURCE MANAGEMENT

3.1.1 EMPLOYEE STRUCTUREAt the end of 2007 Pošta Slovenije had 6,643 employees, 92% of whom were employed for an indefinite period. The number of employees fell gradually from the end of 2006, and there were 80 employees fewer (1.2%) at the end of 2007. The drop in the number of employees is the result of the decrease in certain types of services and of employees leaving the company. During the year a total of 327 employees left the company, most of them for personal reasons or due to retirement. A total of 247 new employees were hired, most of them for a fixed period of time. Turnover stood at 4.3%, up 0.7% from 2006. We have concluded that turnover is increasing by the year, which we attribute to increased competition in the labour market.

3. sOCIAL REsPONsIBILITY REPORT

Tabela 7: Število in struktura zaposlenih / Table 7: Number and structure of employees

Vsebina / Item 2006 2007 Razlika / Difference1 2 3 4 = 3 - 2

Število zaposlenih / Number of employeesna dan 31. 12. / as at 31 December 6.723 6.643 -80

Delovni čas / Working hours - polni delovni čas / full-time 97,6 % 97,5 % -0,1- krajši delovni čas / part-time 2,4 % 2,5 % 0,1

Delovno razmerje / Terms of employment- nedoločen čas / indefinite period of employment 86,9 % 92,0 % 5,1- določen čas / fixed period of employment 13,1 % 8,0 % -5,1

Spol / Gender- moški / male 62,7 % 62,6 % -0,1- ženske / female 37,3 % 37,4 % 0,1

Večina zaposlenih je imela sklenjeno pogodbo o zaposlitvi za polni delovni čas, za krajši delovni čas pa 2,5 odstotka zaposlenih. V strukturi zaposlenih po spolu prevladujejo moški (62,6 %), ki v večini opravljajo težja fizična dela na dostavi in pri predelavi pošiljk.

Delavec Pošte Slovenije je v povprečju star 40 let, ima 19 let delovne dobe in četrto stopnjo strokovne izobrazbe (3 leta srednješolskega izobraževanja).

Povprečno število let delovne dobe in starosti se v zadnjih letih postopoma zvišuje. Prav tako se z leti izboljšuje izobrazbena struktura zaposlenih. K dvigu izobrazbene strukture so prispevali zaposleni delavci, ki so zaključili izobraževanja ob delu na višjih, visokih, univerzitetnih programih ter na magistrskem študiju, pa tudi upokojitve

Most employees had a full-time employment contract, while 2.5% had part-time contracts. There are more male staff (62.6%) than female staff, with male employees mostly performing physically more demanding manual work relating to the delivery and processing of mail items.

The average employee of Pošta Slovenije is 40 years old, has 19 years of service and a Level IV technical qualification (three years of secondary education).

The average number of years of service and age have gradually increased in recent years. The employee educational structure has been improving at the same time. The increase in the educational level has come from existing employees who have finished part-time studies at college, higher and university education levels (Levels V, VI and VII), and

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3. POROČILO O DRUŽBENI ODGOVORNOsTI

ostale pomožne dejavnosti / other auxiliary activities 3 %

zaposlenih z nižjo stopnjo strokovne izobrazbe ter novozaposleni z višjo, visokošolsko in univerzitetno izobrazbo. Dvig izobrazbene strukture pričakujemo tudi v bodoče.

master’s degrees, as well as the retirement of people with lower-level qualifications and the hiring of new employees with college, higher and university qualifications. We expect the level of education to continue to increase in the future.

Tabela 8: Povprečno število zaposlenih po stopnjah strokovne izobrazbe / Table 8: Average number of employees by educational structure

Stopnja strokovne izobrazbe / Level of professional education Štev. zaposlenih / No. of employees Indeks / Index 2006 2007

1 2 3 4 = 3/2I. 657 632 96,3II. 72 64 88,9III. 433 438 101,2IV. 2.074 2.066 99,6V. 2.586 2.603 100,7VI. 438 462 105,5VII. 362 398 109,9VIII. 18 21 116,7IX. 1 1 100,0

Skupaj / Total 6.641 6.685 100,7

Po področjih dela predstavljajo največji delež zaposleni na področju dostave poštnih pošiljk (pismonoše) in na poštnih okencih (manipulacija). Z 8-odstotnim strukturnim deležem sledijo zaposleni na področju predelave poštnih pošiljk v poštnih logističnih centrih v Ljubljani in Mariboru, s 7-odstotnim deležem pa zaposleni v strokovnih službah družbe in PE. V transportu (vozniki) in na področju pomožnih dejavnosti (vzdrževalci strojne opreme in objektov, varnostniki objektov ipd.) je zaposlenih 3 odstotke zaposlenih.

The largest proportion of employees by area of work is involved in the delivery of postal items (postmen and women) and in handling postal items at post office counters. The next largest group (8%) is employees involved in processing mail at the mail sorting and logistics centres in Ljubljana and Maribor, while 7% are employed in support services at company headquarters and business units. Three percent of employees are involved in other auxiliary activities (drivers, maintenance of equipment and building, security, etc.).

Največ zaposlenih dela na področju dostave in manipulacije / The largest number of employees work in the areas of delivery and handling

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strokovne službe družbe / company-level support services 3 %

manipulacija / handling 38 %

dostava / delivery 41 %

predelava (PLC) / sorting (MSLC) 8 %

transport / transport 3 %

ostale pomožne dejavnosti / other auxiliary activities 3 %

strokovne službe PE / business unit support services 4 %

V letu 2008 načrtujemo 1,5-odstotno rast zaposlovanja, predvsem na področju dostave. V dnevih povečanega obsega dela in v času letnih dopustov bodo zaposlenim na pomoč priskočili študenti. S sprostitvijo evropskega trga poštnih storitev pričakujemo še večjo konkurenčnost med ponudniki poštnih storitev, zato bo gibanje števila zaposlenih v prihodnjih letih v veliki meri odvisno od tržne uspešnosti Pošte Slovenije.

3.1.2OdsOtnOstidelavcevV letu 2007 se je število vseh odsotnosti v Pošti Slovenije povečalo, čeprav je število zaposlenih v drugi polovici leta začelo upadati. Zaposleni so bili pogosteje na bolniški odsotnosti, povečalo se je tudi število ostalih odsotnosti z dela (izredni plačani in neplačani dopusti, izobraževanja, darovanje krvi, usposabljanje v rezervnem sestavu Slovenske vojske, neopravičeni izostanki, suspenz).

We have planned 1.5% growth in employment in 2008, mainly in the delivery sector. Employees will be helped out by students on days with an increased volume of work or during the annual leave season. We expect the liberalisation of Europe’s postal service market to result in even greater competition among postal service providers, which is why the number of employees in the coming years will largely depend on the market performance of Pošta Slovenije.

3.1.2emplOyeeabsenceIn 2007, the number of all absences at Pošta Slovenije increased, even though the number of employees began to drop in the second half of the year. Employees were on sick leave most frequently, while the number of other types of absences also increased (exceptional paid and unpaid leave, training, blood donations, training in the Slovenian Army’s reserve units, unauthorised absences, and suspensions).

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Tabela 9: Povprečna dolžina odsotnosti zaposlenih / Table 9: Average period of employee absence

Vrste odsotnosti / Type of absence 2006 2007 Razlika / Difference1 2 3 4 = 3 - 2Letni dopust / Annual leave 28,8 28,5 -0,3Bolniška odsotnost / Sick leave 14,9 15,6 0,7Porodniški dopust / Maternity leave 3,5 3,5 0,0Očetovski dopust / Paternity leave 0,4 0,4 0,0Ostale odsotnosti / Other absences 0,5 0,6 0,1

Skupaj / Total 48,1 48,6 0,5

Povprečno je delavec Pošte Slovenije izrabil 28,5 dneva letnega dopusta. Izraba je bila 82,2-odstotna, kar je za 3,2 odstotne točke manj kot v letu 2006.

Tabela 10: Odsotnosti zaradi izrabe letnih dopustov / Table 10: Absence due to annual leave

Leto / Year Plan LD / Planned annual leave Izraba LD / Annual leave used % izrabe / Percent used1 2 3 4 = 3/22006 224.089 191.404 85,42007 232.163 190.954 82,2

Pošta Slovenije employees used an average of 28.5 days of annual leave. Actual leave was 82.2%, or 3.2 percentage points less than in 2006.

Na slabšo izrabo letnih dopustov so vplivale bolniške odsotnosti, med katerimi prevladujejo krajše odsotnosti v breme podjetja. Stopnja absentizma, ki predstavlja delež izgubljenih dni na zaposlenega zaradi bolniških izostankov, se je v primerjavi z letom 2006 povišala za 0,2 odstotne točke. Tudi na ravni celotne Slovenije se je stopnja absentizma povečala in je v primerjavi s Pošto Slovenije nižja za 0,8 odstotne točke.

The lower use of annual leave was due to absences for sick leave, most of which were brief absences covered by the company. The absenteeism rate, which means the proportion of days lost per employee due to sick leave was up 0.2 percentage points from 2006. The absenteeism rate also rose in Slovenia as a whole and was 0.8 percentage points lower than in Pošta Slovenije.

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Tabela 11: Delež bolniških odsotnosti v Pošti Slovenije in Republiki Sloveniji / Table 11: Sick leave rate for Pošta Slovenije and Republic of Slovenia

Leto / Year2006 2007

1 2 3 4 = 3 - 2Pošta Slovenije / Pošta Slovenije 4,8 % 5,0 % 0,2 %Republika Slovenija* / Republic of Slovenia* 4,1 % 4,2 % 0,1 %

3.1.3plačeindelOvnauspešnOstPovprečna mesečna bruto plača na zaposlenega v Pošti Slovenije, kamor je všteto tudi izplačilo dela plače iz poslovne uspešnosti, je v letu 2007 za 3,4 odstotka višja kot leta 2006. Na rast plač je vplivala zakonska uskladitev, napredovanje in delovna uspešnost zaposlenih v skladu s podjetniško kolektivno pogodbo, višja struktura zaposlenih v bolj zahtevnih poklicnih skupinah in izplačilo poslovne uspešnosti v decembru 2007.

3.1.3WagesandperfOrmanceThe average gross monthly wage per employee at Pošta Slovenije, which includes the portion for performance-related pay, was 3.4% higher in 2007 than in 2006. Wage growth is influenced by legal indexation, employee promotion and performance in line with the commercial sector collective agreement, more employees in more complex professional classes, and performance-related payments in December 2007.

Tabela 12: Primerjava povprečnih bruto plač / Table 12: Comparison of average gross wages v EUR / in EUR

Povprečna bruto plača / Average gross wage Indeks / Index2006 2007

1 2 3 4 = 3/2Pošta Slovenije / Pošta Slovenije 1.230,80 1.272,71 103,4Republika Slovenija / Republic of Slovenia 1.212,80 1.284,79 105,9Dejavnost prometa in zvez / Transport and communications sector 1.293,23 1.366,18 105,6

Povprečna plača v Pošti Slovenije je za 0,9 odstotka nižja od povprečne plače na zaposlenega v Republiki Sloveniji in za 7,3 odstotka nižja od povprečne plače v dejavnosti prometa in zvez.

Motiviranost zaposlenih smo vzpodbujali z ocenjevanjem delovne uspešnosti, ki lahko vpliva na višino plače v višini + ali – 10 odstotkov. Na osnovi selektivnih kriterijev iz podjetniške kolektivne pogodbe je napredovalo 11,8 odstotka zaposlenih. Izplačane so bile nagrade za uspešno delo na projektih in nagrade najuspešnejšim upravnikom pošt. Iz naslova poslovne uspešnosti so zaposleni v povprečju prejeli 30,2 odstotka povprečne bruto plače v Pošti Slovenije v letu 2007.

The average wage at Pošta Slovenije is 0.9% lower than the average per employee for Slovenia as a whole, and 7.3% lower than the average for the transport and communications sector.

Employee motivation included assessing their performance, which may affect the wage by + or – 10%. A total of 11.8% of employees were promoted on the basis of selective criteria from the commercial sector collective agreement. Bonuses were paid for good performance on projects and to the best post office managers. Performance-related pay accounted for an average of 30.2% of the average gross wage at Pošta Slovenije in 2007.

* Vir: Inštitut za varovanje zdravja / * Source: Health Protection Institute

Razlika / Difference

3.1.4sOdelOvanjessindikatOminsvetOmdelavcevPoslovodstvo Pošte Slovenije posebno pozornost namenja sodelovanju s sindikati in svetom delavcev. V Pošti Slovenije deluje tako konferenca sindikatov, v katero so združeni sindikati vseh poslovnih enot, prav tako pa je oblikovan svet delavcev, v katerem je prav tako zagotovljena zastopanost vseh poslovnih enot. Sodelovanje z obema organoma poteka v obliki rednih sej med vodstvom družbe in predstavniki konference sindikatov ter sveta delavcev. Seje se sklicujejo najmanj enkrat na tri mesece, po potrebi pa tudi pogosteje, pri čemer je treba poudariti, da so seje konference sindikatov ločene od sej sveta delavcev, kar pomeni, da se vodstvo družbe sestane z vsakim organom posebej. Vodstvo družbe se je tako s konferenco sindikatov v letu 2007 srečalo štirikrat, medtem ko je bilo v letu 2007 kar sedem sej sveta delavcev. Od vodstva družbe so na sejah vedno prisotni generalni direktor ali njegov namestnik ter član poslovodstva kakor tudi direktor kadrovsko-pravnega sektorja, direktor sektorja za logistiko, direktor sektorja za računovodstvo ter svetovalec poslovodstva. Na ta način je zagotovljeno, da so delavci družbe sproti obveščeni o poslovanju družbe, o najpomembnejših preteklih in sedanjih dogodkih v družbi in seveda tudi o načrtih za prihodnost. Poleg tega je predstavnikom konference sindikatov kot tudi članom sveta delavcev omogočeno, da na tovrstnih sestankih izpostavijo problematiko, s katero se dnevno srečujejo zaposleni, ter podajo najrazličnejše pobude in predloge ter zastavijo vprašanja.

Pošta Slovenije ima s konferenco sindikatov podpisano pogodbo o zagotavljanju pogojev za sindikalno delo, s svetom delavcev pa dogovor o načinu sodelovanja delavcev pri upravljanju družbe. V obeh dokumentih so natančno opredeljene pravice in obveznosti tako Pošte Slovenije kot obeh organov, kar še dodatno prispeva k dobremu sodelovanju, predvsem pa pravni varnosti pri uveljavljanju pravic tako predstavnikov sindikatov kot predstavnikov sveta delavcev. 3.1.5izObraževanjedelavcevV Pošti Slovenije se trudimo, da je organiziranost izobraževanja zaposlenih razvojno in sodobno utemeljena in da ustreza zahtevam podjetja in širšega okolja. Pozorno spremljamo potrebe ljudi in novih tehnologij, ki prinašajo zahteve po novih znanjih in spretnostih. Eden od ključnih elementov v sistemu upravljanja znanja je načrtovanje izobraževanja zaposlenih, čemur dajemo velik poudarek. Funkcionalna usposabljanja in izobraževanja, ko delavec pridobi splošna in specifična znanja, ki jih lahko takoj in neposredno uporabi pri svojem delu, predstavljajo največji delež vseh izobraževanj. Da smo na pravi poti, dokazujejo

3.1.4cOOperatiOnWiththetradeuniOnandtheWOrkers’cOuncilThe Management of Pošta Slovenije pays special attention to cooperation with trade unions and the Workers’ Council. The Trade Union Conference is active at Pošta Slovenije, and it combines the trade unions of all the business units. The Workers’ Council is organised along the same lines, ensuring equal representation for all business units. Cooperation with both bodies takes place in the form of regular sessions between the company Management and representatives of the Trade Union Conference and Workers’ Council. Sessions are held at least once every three months, and more often if required. It should be emphasised that the company Management has meetings with the Trade Union Conference and the Workers’ Council separately. The company Management held four meetings with the Trade Union Conference and seven sessions with the Workers’ Council in 2007. On the part of the company Management, the sessions are always attended by the CEO or his deputy and a member of the Management, as well as the director of Human Resources and Legal Affairs, the director of logistics, the director of accounting and the consultant to the Management. This ensures that the company’s employees are continuously informed about the operation of the company, the most important past and current events in the company and, of course, future plans. Furthermore, representatives of the Trade Union Conference and Workers’ Council members are able to use meetings to highlight the problems that employees face on a daily basis, and submit various initiatives, proposals and pose questions.

Pošta Slovenije has signed a contract with the Trade Union Conference on the provision of conditions for trade union work, and an agreement with the Workers’ Council on the method of employee cooperation in company Management. Both documents define the rights and obligations of Pošta Slovenije and the other two contractual parties in detail, which further contributes to positive cooperation, and particularly to legal certainty in the exercising of rights for trade union and Workers’ Council representatives.

3.1.5emplOyeetrainingPošta Slovenije is making efforts to ensure that employee training is based on modern developments and that it is tailored to the requirements of the company and its wider business environment. We carefully monitor the needs of people and new technologies, which call for new knowledge and skills. We place special emphasis on employee training planning as one of the key elements of the knowledge management system. Functional training and education, giving employees general and specific knowledge which they can immediately and

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analize evalvacij vseh interno organiziranih izobraževanj, ki nedvomno kažejo, da so izobraževanja na kakovostnem nivoju; udeleženci izobraževanj so zadovoljni s predavatelji, organizacijo in vsebinami, ki jih ocenjujejo kot praktične in uporabne.

Posebno pozornost smo namenili izobraževanju zaposlenih z različnih strokovnih področij; organizirana so bila naslednja izobraževanja: Pospeševanje prodaje bančnih storitev, Pridobitev licenc za plačilni promet, Opravljanje storitev za NKBM – vpis delnic, Optične igre Loterije Slovenije, Izobraževanje skrbnikov voznih parkov, Izobraževanje voznikov, Izobraževanje referentov za dostavo, Poklicno usposabljanje pismonoš, Izpopolnjevalni tečaj za pismonoše – trženje storitev, Izobraževanje referentov za trženje, Popis osnovnih sredstev in usklajevanje inventurnih razlik, Kako pravilno izračunati DDV, Odškodninska in disciplinska odgovornost, Team Building, ITILV3 – izobraževanje zaposlenih v informatiki, Varstvo pri delu za novozaposlene, Evakuacija oseb iz objektov, Požarni red, požarni načrt in načrt evakuacije.

V letu 2008 načrtujemo izobraževalne akcije na različnih strokovnih področjih, v katere bo vključena več kot polovica zaposlenih. Skupaj z našimi strokovnjaki in zunanjimi izvajalci bomo organizirali predvsem interna izobraževanja, kar za nas predstavlja cenejše in hkrati strokovno ustrezno izobraževanje. Poleg strokovnih delavnic bomo posebno pozornost namenili usposabljanju sodelavcev s področja vodenja.

V letu 2007 beležimo 3.593 udeležb zaposlenih na internih izobraževanjih, 570 sodelavcev se je udeležilo eksternih izobraževanj. Na izobraževalno-strokovnih sestankih je prisostvovalo 5.123 delavcev, 73 sodelavcev pa se je izpopolnjevalo v tujini. Skupaj je bilo 9.359 udeležb zaposlenih na različnih oblikah izobraževanja. Realiziranih je bilo 42.799 izobraževalnih ur.

directly apply to their work, represent the largest share of all training. That we are on the right path is proven by analyses of evaluations of all in-house training programmes, which clearly show that the level of training is high; the participants in training are satisfied with the lecturers, organisation and content, which they assess as practical and useful.

We paid special attention to the training of employees from different professional areas. The following training programmes were held: Promotion of sales of banking services; acquisition of payment transaction licences; provision of services to NKBM (subscription of shares); Loterija Slovenije optical games; training of fleet managers; training of drivers; training of delivery clerks; training of postmen and postwomen; advanced training for postmen and postwomen (marketing of services); training of marketing representatives, inventory of fixed assets and adjustments of inventory differences; how to calculate VAT correctly; liability for damages and disciplinary liability; Team Building; ITILV3 (training of IT personnel); safety at work for new employees; evacuation of staff from buildings; fire safety rules, fire plan and evacuation plan.

We are planning training campaigns in various professional areas for 2008, with the participation of more than half of all employees. Acting jointly with experts and external contractors, we will organise mainly in-house training, as a less costly yet professionally adequate form of training. In addition to professional workshops, we will pay particularly attention to training staff in the management area.

In 2007, there were 3,593 participants in in-house training, while 570 employees participated in external training programmes. A total of 5,123 employees participated in professional training-oriented meetings, while 73 employees received such training abroad. Altogether, there were 9,359 participants in various forms of training. A total of 42,799 training hours were held.

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Tabela 13: Izobraževanje / Table 13: Education and training

Kazalci procesov izobraževanja - funkcionalno izobraževanje in usposabljanje zaposlenih / Educational process indicators - functional education and training of employees

2005 2006 2007

1 2 3 4Število zaposlenih / Number of employees 6.517 6.723 6.643Letno število vseh udeležb zaposlenih na izobraževanju / Annual number of employees participating in education and training 6.939 8.591 9.359Letno število ur izobraževanja in usposabljanja / Annual number of education and training hours 49.676 61.039 42.799Povprečno število ur izobraževanja in usposabljanja na zaposlenega / Average number of education and training hours per employee 7,62 9,07 6,42

Poleg funkcionalnega izobraževanja in usposabljanja smo v Pošti Slovenije spremljali tudi 16 zaposlenih pripravnikov ter 39 novozaposlenih, ki smo jih usposabljali za samostojno in učinkovito delo. Pripravnike, novozaposlene in dijake ter študente na praktičnem izobraževanju je usposabljalo 279 mentorjev. V šolskem letu 2007/2008 je aktivnih 19 pogodb o izobraževanju ob delu. Nadaljevali smo s štipendiranjem dijakov in študentov, štipendijske pogodbe ima sklenjenih 63 štipendistov.

3.1.6skrbzazapOsleneVsak zaposleni v Pošti Slovenije je pomemben član naše skupnosti, ki prispeva svoj delež k uspešnosti podjetja. Zaposleni s svojim znanjem, prizadevnostjo in sposobnostjo tržijo in prodajajo naše storitve, skrbijo za zadovoljstvo naših strank ter v skladu z vizijo in cilji Pošte Slovenije predstavljajo pomemben dejavnik konkurenčnosti na trgu. Zato se trudimo zagotavljati kakovostne pogoje dela, usposabljanje in izobraževanje ter stimulativno delovno okolje. Zaposlene spodbujamo s sistemom nagrajevanja, napredovanja, ocenjevanja delovne uspešnosti in z izbiro najboljših upravnikov pošt, ki za uspešno poslovanje in kakovostno vodenje prejmejo priznanja in denarne nagrade. Da bi motivacijo zaposlenih še bolj vzpodbudili, smo pripravili načrte za izvedbo merjenja organizacijske klime in uvedbo sistema letnih razgovorov. Vpeljali smo dneve odprtih vrat za zaposlene, kjer imajo zaposleni možnost osebnega pogovora s predstavniki poslovodstva. Zaposlenim je dvakrat mesečno namenjeno tudi telefonsko informiranje in svetovanje. Pokazalo se je, da je razpon težav, ki jih imajo zaposleni, zelo velik oz. raznovrsten – od tistih, ki so bolj osebne, do tistih, ki so povezane z delom. Na osnovi razgovorov in svetovanj smo že sprejeli nekatere ukrepe in vzpostavili dodatne mehanizme za povečanje zadovoljstva pri delu.

V Pošti Slovenije skrbimo za zdravje svojih zaposlenih, saj se zavedamo, da lahko le zdravi delavci kakovostno opravljajo svoje delo. V letu 2007 smo na obdobne zdravstvene preglede napotili skupaj 18 odstotkov vseh zaposlenih in organizirali cepljenje proti gripi ter klopnemu meningoencefalitisu. Zaposlene usposabljamo za varnost pri delu; da bi zmanjšali poškodbe, spremljamo zdravstveno stanje bolnih delavcev in opravljamo razgovore z zaposlenimi po vrnitvi na delo

In addition to functional training and education, Pošta Slovenije also monitored 16 trainees and 39 new employees, who were trained to work independently and effectively. A total of 279 mentors trained trainees, new employees and students receiving practical education. There are 19 active off-the-job training contracts in the school year 2007-2008. We continued to provide study grants to students, and 63 study grant recipients entered into study grant contracts.

3.1.6emplOyeecareEvery employee at Pošta Slovenije is an important member of our community, contributing their share to the company’s performance. Employees use their knowledge, diligence and skills to market and sell our services, ensure customer satisfaction, and, in line with the Pošta Slovenije vision and objectives, are a vital factor in the company’s market competitiveness. We therefore strive to provide high-quality working conditions, training and education, and a stimulating working environment. We encourage employees via a system offering bonuses, promotion, assessing performance, and selecting the best post office managers, who receive awards and cash bonuses for successful operations and quality management. To further encourage employee motivation, we have drawn up plans for measuring the organisational climate and for introducing a system of annual interviews. We have introduced open-door days for employees, where employees are able to talk personally to Management representatives. Telephone information and advisory services are also provided to employees twice a month. The range of difficulties faced by employees has turned out to be quite large and varied, from personal to work-related problems. Based on interviews and advisory services, we have already adopted certain measures and set up additional mechanisms to increase satisfaction at work.

Pošta Slovenije takes care of its employees’ health because we are aware that only healthy employees can carry out high-quality work. In 2007, we sent 18% of all employees to periodic medical examinations and organised vaccinations against the flu and tick-borne meningoencephalitis. We train employees in safety at work. To reduce injuries, we monitor the health status of sick employees and conduct interviews with employees upon their return to work from a lengthy

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po zaključku daljše bolniške odsotnosti. Vsi zaposleni so vključeni v kolektivno dodatno nezgodno zavarovanje, možnost vključitve v zavarovanje imajo tudi njihovi družinski člani.

Na področju kadrovske problematike se ukvarjamo tudi s socialnim vidikom in socialno varnostjo naših zaposlenih. V težkih življenjskih in materialnih stiskah dodeljujemo solidarnostne pomoči posameznikom, ki so te pomoči potrebni, s plačevanjem premij dodatnega pokojninskega zavarovanja želimo zaposlenim omogočiti dolgoročno socialno varnost in boljši življenjski standard po upokojitvi, pomagamo pri reševanju stanovanjskih problemov in socialnih stisk. Vsi zaposleni in njihovi ožji družinski člani imajo možnost letovati v poštnih počitniških zmogljivostih ob morju in v gorah. Vsako leto pa za otroke zaposlenih organiziramo in financiramo tudi nakup božično-novoletnih daril.

V zimskem času so se zaposleni pomerili v tekmovanju v smučarskih panogah, v juniju pa so bile organizirane devete letne športne igre in srečanje delavcev Pošte Slovenije, ki se jih je udeležilo 43 odstotkov vseh zaposlenih.

3.1.7stanOvanjainletOvanjadelavcevPošta Slovenije ima v lasti 51 stanovanj, od tega 30 službenih in 21 neprofitnih stanovanj ter 36 samskih sob v objektu na Vojkovi 60 v Ljubljani. Zaposleni oz. upokojeni delavci imajo sklenjeno najemniško razmerje. Med letom so zaposleni odkupili štiri najemniška stanovanja.

V letu 2007 je v 16 stanovanjih, namenjenih letovanju, letovalo 327 delavcev ali 4,9 odstotka zaposlenih, kar je za 0,9 odstotne točke več kot leta 2006.

3.1.8dOdatnOpOkOjninskOzavarOvanjeSkrb za zaposlene v Pošti Slovenije sega tudi na področje socialne varnosti, saj imajo zaposleni možnost vključitve v kolektivno pokojninsko zavarovanje. Za pristop k pokojninskemu načrtu je treba izpolnjevati pristopni pogoj – eno leto delovne dobe pri Pošti Slovenije. Konec leta 2007 je bilo v zavarovanje vključenih 89 odstotkov vseh zaposlenih, skupni znesek nakazanih premij v celem letu pa je znašal 2.666.250 evrov oz. mesečno na delavca 37,56 evra.

3.1.9kOmuniciranjezzapOslenimiPomemben del komuniciranja z zaposlenimi predstavlja Uradno glasilo Pošte Slovenije, ki izhaja v tiskani in elektronski obliki, pogostost njegovega izhajanja pa je odvisna od potreb po objavi aktov. Osnovni namen glasila je obveščanje zaposlenih o navodilih, pravilnikih, odredbah,

period of sick leave. All employees are included in collective supplementary accident insurance, and that coverage may also be extended to family members.

With regard to human resources issues, we also address the social dimension and social security of our employees. We provide social assistance to individuals in difficult living and material circumstances, and by paying premiums for supplementary pension insurance we intend to provide employees with long-term social security and higher living standards upon retirement. We also provide assistance to employees with housing and social problems. All employees and their immediate family members have the option of spending summer holidays in Pošta Slovenije’s holiday facilities on the seaside and in the mountains. Every year we organise and finance the purchase of Christmas and New Year presents for the children of our employees.

During the winter, employees participated in ski competitions, and the 9th annual sports games and Pošta Slovenije employee gathering were held in June, with the participation of 43% of all employees.

3.1.7hOusingandhOlidayaccOmmOdatiOnfOremplOyeesPošta Slovenije owns 51 flats, 30 of which are staff housing and 21 not-for-profit flats, as well as a dormitory with 36 single rooms at Vojkova 60 in Ljubljana. Employees and retired employees have rental contracts. Employees bought 4 rental flats in 2007.

In 2007, 327 employees, or 4.9% of all employees (up 0.9 percentage points from 2006), used 16 flats intended for holidays.

3.1.8supplementarypensiOninsuranceEmployee care at Pošta Slovenije includes social security, as employees have the option of joining collective pension insurance. Employees must be employed at Pošta Slovenije for one year before they can join the pension scheme. At the end of 2007, 89% of all employees had joined the scheme, and the total value of premiums paid over the year was EUR 2,666,250, or EUR 37.56 a month per employee.

3.1.9cOmmunicatiOnWithemplOyeesThe company’s official publication (Uradno Glasilo Pošte Slovenije) is issued in paper and electronic format, and is an important part of communicating with employees. The publication is issued as and when there is a need to publish acts. The basic purpose of the publication is to inform

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splošnih pogojih in njihovih spremembah ter ostalih aktih, izdanih v okviru Pošte Slovenije. V Uradnem glasilu Pošte Slovenije so objavljeni akti, ki so jih izdala ministrstva in generalni direktor, akti, ki so jih sprejeli nadzorni svet, svet delavcev ter konferenca sindikatov, in po potrebi tudi drugi akti, kadar je to primerno. Glasilo je namenjeno zaposlenim, članom nadzornega sveta Pošte Slovenije, organizacijam državne družbene skupnosti (ministrstva, inšpektorati, APEK itd.) in poslovnim partnerjem (PBS, Prometna šola Maribor, Univerza v Ljubljani, Šolski center za pošto, ekonomijo in telekomunikacije itd.).

S pomočjo objav in strokovnih člankov v mesečnem internem glasilu Poštni razgledi in prek intraneta so naši zaposleni kljub razpršenosti organizacijskih enot po celotni Sloveniji zmeraj seznanjeni, kaj se dogaja v njihovem širšem in ožjem delovnem okolju. Za popestritev vsebine glasila strokovnemu delu sledijo članki o predstavitvah zaposlenih, o različnih konjičkih in druženjih naših zaposlenih in upokojenih sodelavcev.

Za hitro posredovanje najaktualnejših informacij v Pošti Slovenije uporabljamo še okrožnice, ki smo jih v lanskem letu našteli kar 122.

3.2OdgOvOrnOstdOdružbeneskupnOstiPomembna komponenta poslovanja Pošte Slovenije je poleg spoštovanja standardov, transparentnosti poslovanja in etičnosti zagotovo tudi družbena in okoljska skrb, ki jo vključujemo v svoje poslovne aktivnosti, pa tudi odnose z vsemi deležniki. V Pošti Slovenije se zavedamo naše zavezanosti širši družbi in tudi odgovornosti, da kot gospodarski subjekt vlagamo v lokalno okolje, v katerem delujemo ter hkrati sobivamo. To je naša posebna dolžnost, ki jo opravljamo z veseljem in posebnim ponosom. Še posebej prizadevno podpiramo aktivnosti, ki se odvijajo v okoljih, kjer je Pošta Slovenije močno prisotna, kar nas tesno povezuje z lokalnimi skupnostmi.

Aktivno se vključujemo v izvedbo različnih aktivnosti na športnem, izobraževalnem in kulturnem področju, sodelujemo pa tudi pri humanitarnih akcijah. Da so področja podpore res široka, priča tudi raznovrstnost projektov, ki jim zagotavljamo finančno pomoč. V letu 2007 smo tako: • z Unicefom sklenili triletno pogodbo za izobraževanje in

pomoč otrokom Bosne v povojnem času, sponzorirali pa smo tudi Unicefov Gala koncert;

• podprli Zdravniško društvo Maribor pri izdaji strokovne knjige o tematiki možganske kapi;

• podprli dejavnost mariborskega varstveno-delovnega centra Polž, ki temelji na prostovoljstvu;

employees of instructions, rules, decrees, general conditions and any amendments thereto, and other acts issued within Pošta Slovenije. The Uradno Glasilo Pošta Slovenije is used to publish acts issued by ministries, the CEO, Supervisory Board, the Workers’ Council and Trade Union Conference, and if required other acts when and as needed. The official publication is intended for employees, Pošta Slovenije Supervisory Board members, state organisations (ministries, inspectorates, the Post and Electronic Communication Agency, etc.) and business partners (Poštna Banka Slovenije, Prometna Šola Maribor, University of Ljubljana, Post, Economics and Telecommunications School, etc.).

By means of notices and specialist articles published in the in-house monthly magazine, Poštni Razgledi, and on the intranet, employees are always informed about what is going on in the company and the wider work environment, despite organisational units being spread throughout the country. To add variety to the publication, its professional section is followed by articles featuring employee profiles, various hobbies and meetings of our current employees and retired employees.

Pošta Slovenije also uses circulars whenever the latest information has to be conveyed quickly. There were 122 such circulars last year.

3.2cOrpOratesOcialrespOnsibilityIn addition to complying with standards and the transparency of operations and ethics, an important component of the operation of Pošta Slovenije is social and environmental care, which we incorporate into our business activities and into our relations with all stakeholders. Pošta Slovenije is aware of its commitment to the wider community and its responsibility to invest in the local community in which it operates and exists. This is our special duty, which we carry with pleasure and a great deal of pride. In particular, we support activities taking place in settings where Pošta Slovenije has a strong presence, which brings us closer to local communities.

We are actively involved in carrying out various sports, educational and cultural activities, and we also participate in humanitarian campaigns. The variety of the projects we are helping is proof that the areas of support are indeed wide. In 2007: • we entered into a three-year agreement with UNICEF

concerning the education of and aid to children in post-war Bosnia, and we also sponsored UNICEF’s Gala concert;

• we supported the Maribor Medical Society in the publication of a book on strokes;

• we supported the activities of Maribor’s Polž volunteer-based protection and work centre;

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• olajšali delovanje varne hiše, ki sodi pod okrilje Centra za socialno delo Maribor;

• opremili dekliška stanovanja v Mladinskem domu Maribor;

• podprli delovanje humanitarnega društva Ozare;• solidarnostno priskočili na pomoč Občini Železniki, ki je

bila v jesenskih poplavah 2007 močno prizadeta;• sponzorirali tudi številne športne klube.

Del sredstev, namenjenih za poslovna darila, vsako leto usmerimo v dobrodelne namene. V letu 2007 smo Splošni bolnišnici Maribor simbolično predali darilo v vrednosti 18.900 evrov za nakup opreme za diagnostiko dojk na radiološkem oddelku, nakup prenosnega aparata za drobljenje na urološkem oddelku in nakup defibrilatorja v kirurški službi.

Pošta Slovenije že dolga leta uspešno sodeluje z različnimi izobraževalnimi ustanovami, kot so Fakulteta za pomorstvo in promet iz Portoroža, Višja strokovna šola za pošto, ekonomijo in telekomunikacije iz Ljubljane, Višja prometna šola iz Maribora ter vrsta drugih, z namenom povezovanja šolstva in gospodarstva.

Skupaj s predstavniki ustanoviteljev Pošta Slovenije sodeluje v strokovnem svetu Muzeja pošte in telekomunikacij, ki deluje pod okriljem Tehniškega muzeja Slovenije na oddelku v Škofji Loki. Skupaj zagotavljajo sistem sprotnega sodelovanja in finančnega nadzora. Ob sodelovanju Ministrstva za kulturo RS je bila sprejeta odločitev o selitvi muzeja v prostore polhograjskega gradu; predvideno je, da bo muzej v prvi polovici leta 2008 že deloval v novih prostorih.

Kultura in umetnost sta zrcalo vsakega naroda in enako lahko rečemo za kulturno-umetniško ustvarjanje posameznih podjetij, saj lahko to prispeva k večjemu ugledu podjetja v

• we facilitated the activities of a safe house as part of the Maribor Social Work Centre;

• we furnished girls’ flats in Maribor’s Mladinski dom dormitory;

• we supported the activities of the Ozare humanitarian society;

• we helped the Municipality of Železniki, which was severely affected by the 2007 autumn flooding;

• we also sponsored numerous sports clubs.

A portion of funds allocated for business gifts is given to charities every year. In 2007, we presented Maribor General Hospital with EUR 18,900 for the purchase of breast cancer diagnostic equipment at the Radiology Department, the purchase of a mobile lithotripsy device for the Urology Department and for the purchase of a defibrillator in the surgery department.

For many years, Pošta Slovenije has cooperated with various educational institutions such as the Faculty of Maritime Studies and Transport in Portorož, the Post, Economics and Telecommunications College in Ljubljana, the Transport College in Maribor and a number or other schools with the aim of linking education to the economy.

Acting jointly with representatives of its founders, Pošta Slovenije participates in the professional council of the Museum of Post and Telecommunications, which operates under the auspices of the Technical Museum of Slovenia as a department in Škofja Loka. Together they ensure a system of continuous cooperation and financial supervision. It was decided, together with the Ministry of Culture of the Republic of Slovenia, to relocate the museum to the Polhograjski castle; the plan is for the museum to operate in its new location as early as the first half of 2008.

Culture and art are the mirror of every nation, and the same can be said of the cultural and artistic creativity of individual companies as this can enhance a company’s reputation with

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the public while improving work and better interpersonal relations within the company itself. The Pošta Maribor cultural and art society (KUD) was established 58 years ago, and includes the following departments: the woodwind orchestra of the Pošta Maribor KUD, a male choir, an art group, an amateur music school and the Štajerska veterans’ band, Godba. Pošta Slovenije thus offers its employees and their family members the option of joining and actively participating in their society and attending concerts and other social events. This enriches the cultural life of our employees and anyone in any way linked to society.

Pošta Slovenije also supports sports and recreational activities – sports and mountaineering societies have been established within business units, with long-standing traditions and large memberships.

Socialising and mutual association do not end with retirement. On the contrary, all business units have retirees’ societies. Every year, Pošta Slovenije, as their former employer, invites retirees to a joint social gathering, and financially supports their activities during the year. This helps to preserve and strengthen the atmosphere of intergenerational affiliation, important both for active and retired employees.Mention should also be made of Pošta Slovenije’s support for the domicile committee, which maintains the mountain paths used by Slovenian Partisan couriers and signal corps members in the Second World War.

3.3envirOnmentalrespOnsibility

WeinvestinenvirOnmentallyfriendlymeansOftranspOrtPošta Slovenije is aware of its responsibility to the environment, as we continuously strive to ensure that our contribution to environmental protection increases every year. The vehicles we include in our fleet must meet the highest

javnosti in hkrati k boljšemu delu in boljšim medsebojnim odnosom v podjetju. Tako je bilo že pred 58 leti ustanovljeno Kulturno-umetniško društvo Pošta Maribor, v okviru katerega delujejo naslednje sekcije: Pihalni orkester KUD Pošta Maribor, moški pevski zbor, likovna sekcija, ljubiteljska glasbena šola in Godba veteranov Štajerske. Pošta Slovenije tako nudi svojim zaposlenim in njihovim družinskim članom možnost vključevanja in aktivnega sodelovanja v svojem društvu, obiske koncertov in drugih prireditev v okviru društva. Na ta način bogati kulturno življenje zaposlenih in vseh, ki so z društvom kakorkoli povezani.

Prav tako Pošta Slovenije podpira športno in rekreativno dejavnost – v okviru poslovnih enot so organizirana športna in planinska društva, vsa imajo dolgo tradicijo in številno članstvo.

Družabnost in medsebojna povezanost se tudi z upokojitvijo ne zaključita, nasprotno: vse poslovne enote imajo društva upokojencev. Pošta Slovenije jih kot njihov nekdanji delodajalec vsako leto povabi na skupno družabno srečanje, sicer pa s finančnim prispevkom podpira njihovo medletno dejavnost. Tako se ohranja in krepi vzdušje medgeneracijske pripadnosti, pomembne tako za aktivne kot upokojene sodelavce.Omeniti velja še podporo domicilnemu odboru, ki skrbi za vzdrževanje planinske poti kurirjev in vezistov NOV Slovenije.

3.3OdgOvOrnOstdOnaravnegaOkOlja

investiramOvprevOznasredstva,prijaznadOOkOljaV Pošti Slovenije se zavedamo svoje odgovornosti do okolja, saj si vseskozi prizadevamo, da bi bil naš prispevek k ohranitvi okolja iz leta v leto večji. Vozila, ki jih uvrščamo v vozni park, morajo zagotavljati najvišje veljavne ekološke

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applicable environmental standards. In 2008, we are planning another step forward, as we will include gas-powered vehicles in our fleet and will gradually begin to introduce electrically-powered vehicles in city centres. Due to the restrictions set by a relatively underdeveloped natural gas supply infrastructure and high investments in alternatively powered vehicles, we are currently planning a relatively small number of vehicles (16 gas-powered cars and 12 electrically-powered scooters).

WestrivetOimplementseparatedWastecOllectiOnWe also play very close attention to waste management. Given that the company generates significant amounts of waste, we strive to implement separated waste collection, for biological waste, glass and paper. Pursuant to the provisions of the Decree on the Management of Packaging and Waste Packaging, we carried out all preliminary activities for the conclusion of an agreement/contract for end user registration and the method of disposing of packaging into the packaging management system of the company INTERSEROH, thus making an effort to supplement the separated waste collection introduced in the past. Preliminary activities were carried out to organise the collection of waste printer cartridges, toners and tapes to provide for the environmentally friendly handling thereof.

standarde. V letu 2008 načrtujemo še en korak naprej, in sicer bomo v vozni park vključili vozila na plinski pogon, v mestnih središčih pa bomo postopoma začeli uvajati tudi vozila na električni pogon. Zaradi omejitev, ki jih postavljajo relativno slaba infrastruktura za točenje zemeljskega plina in visoke investicije v vozila na alternativni pogon, trenutno načrtujemo relativno majhno število vozil (16 avtomobilov na zemeljski plin in 12 skuterjev na električni pogon).

skrbimOzalOčenOzbiranjeOdpadkOvPosebno pozornost posvečamo tudi ravnanju z odpadki. Vsako leto s precejšnjo količino odpadkov obremenjujemo okolje, zato še posebej skrbimo za njihovo ločeno zbiranje, in sicer bioloških odpadkov, stekla in papirja. Skladno z določili Uredbe o ravnanju z embalažo in odpadno embalažo smo izvedli vse preliminarne aktivnosti za sklenitev sporazuma – pogodbe o registraciji končnega uporabnika in načinu oddaje embalaže v sistem ravnanja z embalažo družbe INTERSEROH, s čimer smo dodatno poskrbeli za ločeno zbiranje odpadkov, uvedeno v preteklosti. Izvedene so bile pripravljalne aktivnosti za ureditev zbiranja odpadnih tiskalniških kartuš, tonerjev in trakov ter posledično ekološko prijazno ravnanje z njimi.

4. RAČUNOVODSKO POROČILO4. FINANCIAL REPORTA

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Poslovodstvo družbe Pošta Slovenije d. o. o. izjavlja, da v celoti potrjuje računovodske izkaze za poslovno leto, ki se je končalo na dan 31. december 2007, prikazane v tem letnem poročilu, ter pripadajoča pojasnila, predstavljena na straneh od 76 do 122.

Maribor, 11. april 2008

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4. RAČUNOVODSKO POROČILO

4. FINANCIAL REPORT

statementOfcOmpliance

The management of Pošta Slovenije d.o.o. hereby states that it has approved in full the financial statements for the business year ending on 31 December 2007 provided in this annual report and the notes to the statements on pages 76 to 122.

Maribor, 11 April 2008

Aleš Hauc, univ. dipl. ekon.generalni director/ CEO

mag. Igor Marinič, univ. dipl. ekon.namestnik generalnega direktorja / Deputy CEO

Vinko Filipič, univ. dipl. ekon.član poslovodstva / member of the Management

Jelka Mulec, univ. dipl. ekon.direktorica Sektorja za računovodstvo / Chief Accounting Officer

4.1revizOrjevOpOrOčilO

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Deloitte

INDEPENDENT AUDITOR’S REPORT to the shareholders of POŠTA SLOVENIJE d.o.o.

4.1auditOr’srepOrt

considers internal controls associated with the company’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, and not for the purpose of expressing an opinion on the effectiveness of the company’s internal controls. An audit also includes assessing the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. OpinionIn our opinion the financial statements fairly present, in all material respects, the financial position of the company Pošta Slovenije d.o.o. as at 31 December 2007, and its financial results and its cash flows for the year then ended, in accordance with Slovenian Accounting Standards.

Report on other legal and regulatory requirements

Pursuant to the first paragraph of Article 57 of the Companies Act (ZCJD-1), we have audited the company’s business report. In our opinion, the business report is in line with the audited financial statements.

DELOITTE REVIZIJA d.o.o,

Lidija Jezernik Certified AuditorMember of the Management BoardLjubljana, 25 April 2008

We have audited the financial statements of the company Pošta Slovenije d.o.o., including the balance sheets as at 31 December 2007, the income statement, statement of changes in equity, and cash flow statement for the year then ending, and the summary of significant accounting policies and other notes to the statements.

Responsibility of management for the financial statements

The company’s management is responsible for the preparation and fair presentation of these financial statements in accordance with Slovenian Accounting Standards. This responsibility includes: the establishment, functioning and maintenance of internal controls associated with the preparation and fair presentation of financial statements, without material misstatements due to fraud or error, as well as the selection and use of appropriate accounting guidelines and preparation of accounting estimates justified in the given circumstances.

Auditor’s responsibility

Our responsibility is to express an opinion on these financial statements on the basis of our audit. We conducted our audit in accordance with the International Auditing Standards. These standards require that we comply with ethical standards and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence supporting the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgment, including an assessment of the risks of material misstatement of the financial statements, due to fraud or error. In making those risk assessments, the auditor

4.2računOvOdskiizkaziPojasnila k računovodskim izkazom so njihov sestavni del in jih je treba brati v povezavi z njimi.

4.2.1bilancastanja

v EUR / in EUR

POSTAVKA / ITEM Pojasnila / Notes

31. 12. 2007 31. 12. 2006 Indeks / Index

1 2 3 4 5 = 3/4

SREDSTVA / ASSETS 300.970.664 293.897.278 102

A) Dolgoročna sredstva / Fixed assets 229.793.651 229.227.574 100I. Neopredmetena sredstva in dolgoročne časovne razmejitve / Intangible fixed assets and non-current deferred expenses and accrued revenues

995.679 1.937.105 51

1. Dolgoročne premoženjske pravice / Non-current property rights A 1 78.247 743.302 112. Druga neopredmetena sredstva / Other intangible assets A 1 856.190 1.154.081 743. Druge dolgoročne aktivne časovne razmejitve / Other non-current deferred expenses and accrued revenues

A 3 61.242 39.722 154

II. Opredmetena osnovna sredstva / Tangible fixed assets A 2 204.142.821 205.228.756 991. Zemljišča in zgradbe / Land and buildings 173.521.653 175.179.728 99

a) Zemljišča / Land 13.416.534 13.444.830 100b) Zgradbe / Buildings 160.105.119 161.734.898 99

2. Proizvajalne naprave in stroji / Plant and machinery 28.312.949 28.666.412 993. Druge naprave in oprema / Other plant and equipment 159.963 160.391 1004. Opredmetena osnovna sredstva, ki se pridobivajo / Tangible fixed assets in acquisition

2.148.256 1.222.225 176

a) Opredmetena osnovna sredstva v gradnji in izdelavi / Tangible fixed assets under construction and manufacture

1.948.662 1.048.903 186

b) Predujmi za pridobitev opredmetenih osnovnih sredstev / Advances for tangible fixed assets

199.594 173.322 115

III. Naložbene nepremičnine / Investment property A 2 1.588.109 1.635.891 97IV. Dolgoročne finančne naložbe / Non-current investments A 4 16.315.265 13.410.102 122

1. Dolgoročne finančne naložbe, razen posojil / Non-current investments, excluding loans

9.068.285 8.316.954 109

a) Delnice in deleži v družbah v skupini / Shares and participating interests in companies within the group

1.551.394 1.551.394 100

b) Druge delnice in deleži / Other shares and participating interests 7.383.246 6.632.803 111c) Druge dolgoročne finančne naložbe / Other non-current investments 133.645 132.757 101

2. Dolgoročna posojila / Non-current loans 7.246.980 5.093.148 142a) Druga dolgoročna posojila / Other non-current loans 7.246.980 5.093.148 142

V. Dolgoročne poslovne terjatve / Non-current operating receivables A5 3.504.071 4.033.371 871. Dolgoročne poslovne terjatve do drugih / Non-current operating receivables from others

3.504.071 4.033.371 87

VI. Odložene terjatve za davek / Deferred tax assets A6 3.247.706 2.982.349 109

B) Kratkoročna sredstva / Current assets 70.609.644 64.160.569 110I. Sredstva (skupine za odtujitev) za prodajo / Assets (of the group for disposal) for sale

B 1 730.127 381.869 191

II. Zaloge / Inventories B 2 2.489.681 1.805.416 1381. Material / Material 336.946 298.101 1132. Trgovsko blago / Merchandise 2.152.735 1.507.315 143

III. Kratkoročne finančne naložbe / Current financial investments B 3 33.064.103 31.786.859 1041. Kratkoročna posojila / Current loans 33.064.103 31.786.859 104

a) Druga kratkoročna posojila / Other current loans 33.064.103 31.786.859 104

4.2financialstatementsThe notes to the financial statements are a constituent part of the financial statements and must be read in this context.

4.2.1balancesheet

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v EUR / in EURPOSTAVKA / ITEM Pojasnila /

Notes31. 12. 2007 31. 12. 2006 Indeks /

Index1 2 3 4 5 = 3/4

OBVEZNOSTI DO VIROV SREDSTEV / EQUITY AND LIABILITIES 300.970.664 293.897.278 102

A) Kapital / Equity D 243.588.011 233.149.979 104I. Vpoklicani kapital / Called-up capital 121.472.482 121.472.482 100

1. Osnovni kapital / Share capital 121.472.482 121.472.482 100II. Kapitalske rezerve / Capital reserves 85.697.130 85.697.130 100III. Rezerve iz dobička / Reserves from profit 13.006.152 12.178.621 107

1. Zakonske rezerve / Legal reserves 3.175.848 2.348.317 1352. Druge rezerve iz dobička / Other profit reserves 9.830.304 9.830.304 100

IV. Presežek iz prevrednotenja / Revaluation surplus 13.956 21.544 65V. Preneseni čisti dobiček / Retained earnings 7.675.202 0 0VI. Čisti dobiček poslovnega leta / Net profit for the financial year 15.723.089 13.780.202 114

B) Rezervacije in dolgoročne pasivne časovne razmejitve / Provisions and non-current accrued expenses and deferred income E 13.942.663 13.183.475 106

1. Rezervacije / Provisions 13.942.663 13.183.475 106

C) Dolgoročne obveznosti / Non-current liabilities F 8.892.675 14.234.450 62 I. Dolgoročne finančne obveznosti / Non-current financial liabilities 8.853.883 14.179.891 62

1. Dolgoročne finančne obveznosti do bank / Non-current financial liabilities to banks 8.853.883 14.179.891 62

II. Dolgoročne poslovne obveznosti / Non-current operating liabilities 38.792 54.559 711. Druge dolgoročne poslovne obveznosti / Other non-current operating liabilities 38.792 54.559 71

Č) Kratkoročne obveznosti / Current liabilities G 31.440.492 33.188.328 95I. Kratkoročne finančne obveznosti / Current financial liabilities 5.326.008 7.203.825 74

1. Kratkoročne finančne obveznosti do bank / Current financial liabilities to banks 5.326.008 7.203.825 74

II. Kratkoročne poslovne obveznosti / Current operating liabilities 26.114.484 25.984.503 1011. Kratkoročne poslovne obveznosti do dobaviteljev / Current operating liabilities to suppliers 10.584.623 9.000.267 1182. Druge kratkoročne poslovne obveznosti / Other current operating liabilities 15.529.861 16.984.236 91

D) Kratkoročne pasivne časovne razmejitve / Current accrued costs (expenses) and deferred revenue H 3.106.823 141.046 2.203

ZABILANČNA EVIDENCA / OFF-BALANCE-SHEET ITEMS I 32.430.601 162.753.803 20

v EUR / in EUR

POSTAVKA / ITEM Pojasnila / Notes

31. 12. 2007 31. 12. 2006 Indeks / Index

1 2 3 4 5 = 3/4IV. Kratkoročne poslovne terjatve / Current operating receivables B 4 32.431.493 27.644.796 117

1. Kratkoročne poslovne terjatve do družb v skupini / Current operating receivables from companies within the group

18.972 26.360 72

2. Kratkoročne poslovne terjatve do kupcev / Current operating receivables from customers

27.401.116 25.853.822 106

3. Kratkoročne poslovne terjatve do drugih / Current operating receivables from others

5.011.405 1.764.614 284

V. Denarna sredstva / Cash in banks, cheques and cash on hand B 5 1.894.240 2.541.629 75

C) Aktivne časovne razmejitve / Deferred costs (expenses) and accrued revenues

C 567.369 509.135 111

ZABILANČNA EVIDENCA / OFF-BALANCE SHEET ITEMS 32.430.601 162.753.803 20

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4.2.2 izkazpOslOvnegaizida 4.2.2 incOmestatementv EUR / in EUR

POSTAVKA / ITEM Pojasnila / Notes

2007 2006 Indeks / Index

1 2 3 4 5 = 3/4

1. Čisti prihodki od prodaje / Net sales revenues J 225.348.863 229.302.762 982. Usredstveni lastni proizvodi in lastne storitve / Capitalised own products and services

9.031 16.667 54

3. Drugi poslovni prihodki / Other operating revenues K 649.040 465.590 1394. Stroški blaga, materiala in storitev / Costs of goods, material and services L1 52.923.392 53.514.353 99

a) Nabavna vrednost prodanega blaga in materiala ter stroški porabljenega materiala / Costs of goods and materials sold and costs of materials used

19.038.458 20.386.428 93

b) Stroški storitev / Costs of services 33.884.934 33.127.925 1025. Stroški dela / Labour costs L3 137.258.016 129.679.444 106

a) Stroški plač / Costs of wages and salaries 99.604.942 93.510.082 107b) Stroški pokojninskih zavarovanj / Costs of pension insurance 2.666.250 2.609.201 102c) Stroški drugih socialnih zavarovanj / Other social security costs 16.175.038 15.156.376 107d) Drugi stroški dela / Other labour costs 18.811.786 18.403.785 102

6. Odpisi vrednosti / Amortisation/depreciation L2; L4 13.541.385 16.480.425 82a) Amortizacija / Amortisation/depreciation 12.841.806 15.126.506 85b) Prevrednotovalni poslovni odhodki pri neopredmetenih sredstvih in opredmetenih osnovnih sredstvih / Revaluation operating expenses for intangible fixed assets and tangible fixed assets

114.476 651.689 18

c) Prevrednotovalni poslovni odhodki pri obratnih sredstvih / Revaluation operating expenses for current assets

585.103 702.230 83

7. Drugi poslovni odhodki / Other operating expenses M 2.676.435 2.669.913 100a) Rezervacije / Provisions 1.562.168 1.569.446 100b) Drugi stroški / Other expenses 1.114.267 1.100.467 101

8. Finančni prihodki iz deležev / Financial revenues from participating interests N 9.586 1.312 731a) Finančni prihodki iz deležev v družbah v skupini / Financial revenues from participating interests in companies within the group

8.112 0 0

b) Finančni prihodki iz deležev v drugih družbah / Financial revenues from participating interests in other companies

1.474 1.312 112

9. Finančni prihodki iz danih posojil / Financial revenues from loans N 1.903.497 1.177.438 162a) Finančni prihodki iz posojil, danih družbam v skupini / Financial revenues from loans to companies within the group

339.036 178.339 190

b) Finančni prihodki iz posojil, danih drugim / Financial income to others 1.564.461 999.099 15710. Finančni prihodki iz poslovnih terjatev / Financial revenues from operating receivables

N 231.322 350.684 66

a) Finančni prihodki iz poslovnih terjatev do drugih / Financial revenues from trade receivables from others

231.322 350.684 66

11. Finančni odhodki iz finančnih obveznosti / Financial expenses from financial liabilities

O 822.586 699.438 118

a) Finančni odhodki iz posojil, prejetih od družb v skupini / Financial expenses for loans from companies within the group

0 639 0

b) Finančni odhodki iz posojil, prejetih od bank / Financial expenses for loans from banks

813.112 698.782 116

c) Finančni odhodki iz drugih finančnih obveznosti / Financial expenses for other financial liabilities

9.474 17 55.729

12. Finančni odhodki iz poslovnih obveznosti / Financial expenses from operating liabilities

O 196.408 118.766 165

a) Finančni odhodki iz obveznosti do dobaviteljev in meničnih obveznosti / Financial expenses from liabilities to suppliers and bills of exchange

195.715 117.656 166

b) Finančni odhodki iz drugih poslovnih obveznosti / Financial expenses from other operating liabilities

693 1.110 62

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v EUR / in EUR

POSTAVKA / ITEM Pojasnila / Notes

2007 2006 Indeks / Index

1 2 3 4 5 = 3/413. Drugi prihodki / Other revenues P 402.401 518.516 7814. Drugi odhodki / Other expenses R 188.521 109.935 17115. Davek iz dobička / Income tax 4.661.735 7.466.179 6216. Odloženi davki / Deferred taxes S -265.358 215.353 -12317. ČISTI POSLOVNI IZID OBRAČUNSKEGA OBDOBJA / NET PROFIT FOR THE FINANCIAL YEAR

16.550.620 20.879.163 79

v EUR / in EUR

Vsebina / Item

Univerzalna poštna storitev / Universal postal services Druge

poštne storitve / Other

postal services

Ostale storitve /

Other services

SKUPAJ / TOTAL

Rezervirano področje / Reserved

services

Nerezervirano področje /

Non-reserved services

1 2 3 4 5 6 = 2 + 3 + 4 + 5

Prihodki / Revenues 48.912.371 25.604.914 80.323.167 73.713.289 228.553.741Stroški / Expenses 68.827.243 24.192.714 77.640.327 47.957.304 218.617.588REZULTAT / RESULT -19.914.873 1.412.200 2.682.841 25.755.985 9.936.153 + WACC / + WACC 12.917.938 - Prevrednotovalni.poslovni odhodki / Revaluation operating expenses 699.579 - Finančni odhodki / Finance expenses 1.018.994 - Drugi odhodki / Other expenses 188.521

POSLOVNI IZID PRED DAVKOM IZ DOBIČKA / PROFIT OR LOSS BEFORE TAX 20.946.997

4.2.3izkazpOslOvnegaizidapOpOdrOčnihOdsekih

Izkaz poslovnega izida po področnih odsekih je izdelan na podlagi metodologije obračuna stroškov po aktivnostih poslovnega procesa in po metodi polno alociranih stroškov. Agencija za pošto in elektronske komunikacije RS je Pošti Slovenije po dopolnitvi metodologije dne 28. decembra 2007 izdala izjavo o skladnosti »računovodskega sistema po aktivnostih z uporabo metode polno alociranih stroškov za Pošto Slovenije« s predpisi – Zakonom o poštnih storitvah (UR. l. RS, št. 102/04 – UPB) in Splošnim aktom o načinu vodenja in preverjanja ustreznosti računovodstva izvajalca univerzalne poštne storitve (UR. l. RS, št. 91/04). Pri dopolnitvi metodologije je Pošta Slovenije v letu 2007 dosledno upoštevala zakonsko obveznost stroškovno učinkovitega zagotavljanja univerzalne poštne storitve – v računovodski sistem je vgradila zahteve po trajnem, rednem in nemotenem opravljanju univerzalne poštne storitve na celotnem ozemlju RS.Vsebina storitev po posameznih področnih odsekih (rezervirane, univerzalna, druge poštne in ostale storitve) je podana v poglavju 2.3.1.

4.2.3incOmestatementbyservices

The income statement broken down by services is produced on the basis of an activity-based accounting (ABC) methodology, using the fully allocated cost (FAC) method. The Post and Electronic Communications Agency of the Republic of Slovenia (APEK), following amendments to the methodology, issued Pošta Slovenije a statement of compliance on 28 December 2007 regarding “activity-based accounting using the fully allocated cost (FAC) method for Pošta Slovenije” with the following regulations: Postal Services Act (Official Gazette of the Republic of Slovenia No. 102/04 UPB) and the General Act on the Method of Management and Assessment of the Adequacy of Accounting of the Universal Postal Service Provider (Official Gazette of the Republic of Slovenia No. 91/04). In amending the methodology in 2007, Pošta Slovenije consistently fulfilled its legal obligation to provide universal postal services in a cost-effective manner by incorporating in its accounting system the requirements for the continuous, regular and uninterrupted provision of universal postal services throughout the territory of the Republic of Slovenia.The content by individual services (reserved, universal, other postal services, and other services) is set out in Chapter 2.3.1.

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4.2.4izkazdenarnegatOka

4.2.4cashflOWstatement

v EUR / in EUR

Elementi / Items Leto / Year Indeks / Index2007 2006

1 2 3 4 = 2/3

A. DENARNI TOKOVI PRI POSLOVANJU / CASH FLOWS FROM OPERATING ACTIVITIESa) Prejemki pri poslovanju / Inflows from operating activities 284.599.685 301.761.968 94

Prejemki od prodaje proizvodov in storitev / Inflows from the sale of products and services 273.533.774 274.960.587 99Drugi prejemki pri poslovanju / Other cash flows from operating activities 11.065.911 26.801.381 41

b) Izdatki pri poslovanju / Outflows from operating activities -256.530.849 -265.850.726 96Izdatki za nakupe materiala in storitev / Outflows for the purchase of materials and services -80.196.934 -95.859.731 84

- nakup materiala in storitev / purchase of materials and services -54.713.532 -68.985.028 79- nakup materiala in blaga na zalogo / purchase of materials and goods for inventories -6.763.790 -8.427.817 80- nakup komisijskega blaga / purchase of goods on commission -18.719.612 -18.446.887 101

Izdatki za plače in deleže zaposlencev v dobičku / Outflows for salaries and employees' participating interests in profit -97.471.491 -91.173.018 107Izdatki za dajatve vseh vrst / Outflows for all contributions -77.971.817 -78.292.480 100

- DDV / VAT -28.954.372 -28.145.184 103- prispevki od plač in ostali davki / contributions from salaries and other taxes -49.017.446 -50.147.296 98

Drugi izdatki pri poslovanju / Other outflows from operating activities -890.606 -525.497 169- APEK - pristojb. za opravljanje univerzal. storitev / Post and Electronic Communications Agency - charges for provision of universal services -512.619 -522.868 98- drugi izdatki / other outflows -377.987 -2.629 14.378

c) Prebitek prejemkov (izdatkov) pri poslovanju (a + b) / Net inflows (outflows) from operating activities (a + b) 28.068.836 35.911.242 78

B. DENARNI TOKOVI PRI NALOŽBENJU / CASH FLOWS FROM INVESTING ACTIVITIESa) Prejemki pri naložbenju / Inflows from investing activities 233.992.857 161.562.548 145

Prejemki od dobljenih obresti in deležev v dobičku drugih, ki se nanašajo na naložbenje / Inflows from interest and participating interests in others, relating to investing activities 1.434.878 902.654 159Prejemki od odtujitve opredmetenih osnovnih sredstev / Inflows from the disposal of tangible fixed assets 363.126 1.257.194 29Prejemki od odtujitve dolgoročnih finančnih naložb / Inflows from the disposal of non-current financial investments 371.585 238.954 156Prejemki od odtujitve kratkoročnih finančnih naložb / Receipts from the disposal of non-current financial investments 231.823.268 159.163.746 146

b) Izdatki pri naložbenju / Outflows from investing activities -248.587.733 -202.876.264 123Izdatki za pridobitev neopredmetenih sredstev / Outflows for the acquisition of intangible assets 0 -420.422 0Izdatki za pridobitev opredmetenih osnovnih sredstev / Outflows for the acquisition of tangible fixed assets -12.021.345 -11.011.642 109Izdatki za pridobitev dolgoročnih finančnih naložb / Outflows for for the acquisition of non-current financial investments -3.450.442 -2.819.596 122Izdatki za pridobitev kratkoročnih finančnih naložb / Outflows for the acquisition of current financial investments -233.115.947 -188.624.604 124

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v EUR / in EUR

Elementi / Items Leto / Year Indeks / Index2007 2006

1 2 3 4 = 2/3

c) Prebitek prejemkov (izdatkov) pri naložbenju (a + b) / Net inflows (outflows) from investing activities (a + b) -14.594.877 -41.313.716 35

C. DENARNI TOKOVI PRI FINANCIRANJU / CASH FLOWS FROM FINANCING ACTIVITIESa) Prejemki pri financiranju / Inflows from financing activities 0 16.683.788 0

Prejemki od povečanja dolgoročnih finančnih obveznosti / Inflows from the increase of non-current financial liabilities 0 16.683.788 0

b) Izdatki pri financiranju / Outflows from financing activities -14.121.348 -11.089.509 127Izdatki za dane obresti, ki se nanašajo na financiranje / Outflows for interest relating to financing activities -812.523 -690.724 118Izdatki za odplačila dolgoročnih finančnih obveznosti / Outflows for the repayment of non-current financial liabilities -7.203.825 -6.580.558 109Izdatki za izplačila dividend in drugih deležev v dobičku / Outflows for the payment of dividends and other participating interests -6.105.000 -3.818.227 160

c) Prebitek prejemkov (izdatkov) pri financiranju (a + b) / Net inflows (outflows) from investing activities (a + b) -14.121.348 5.594.279 -252

Č. KONČNO STANJE DENARNIH SREDSTEV / CLOSING BALANCE OF CASHx) Denarni izid v obdobju (Ac + Bc + Cc) / Cash flows in the reporting period (Ac+Bc+Cc) -647.389 191.805 -338y) Začetno stanje denarnih sredstev / Opening balance of cash 2.541.629 2.349.825 108z) Končno stanje denarnih sredstev / Closing balance of cash 1.894.240 2.541.629 75

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letO2006v EUR / in EUR

Zap. št. / Postavka / Ser. no. / Item

Osnovni kapital /

Share capital

Kapitalske rezerve /

Capital reserves

Rezerve iz dobička / Reserves from profit

Presežek iz prevre-dnotenja /

Revaluation surplus

Preneseni čisti

dobiček (izguba) / Retained earnings

or loss carried

forward

Čisti dobiček poslovnega

leta / Net profit

or loss for the financial year

Skupaj kapital /

Total equity

Zakonske rezerve /

Legal reserves

Druge rezerve /

Other reserves

A) Začetno stanje 1. 1. 2006 / Opening balance as at 1 January 2006 121.472.482 85.697.130 1.304.361 0 7.862 7.593.528 0 216.075.363

B) Premiki v kapital / Transfers to equity 13.682 20.879.162 20.892.844a) Vnos čistega poslovnega izida poslovnega leta 2006 / Net profit or loss for the 2006 financial year 20.879.162 20.879.162b) Presežek iz prevrednotenja dolgoročnih finančnih naložb / Revaluation surplus for non-current financial investments 13.682 13.682

C) Premiki v kapitalu / Transfers within equity 1.043.956 9.830.304 -3.775.300 -7.098.960 0a) Oblikovanje zakonskih rezerv / Creation of legal reserves 1.043.956 -1.043.956 0b) Razporeditev čistega dobička za oblikovanje dodatnih rezerv po sklepu skupščine / Distribution of net profit for creation of additional reserves pursuant to the general meeting resolution 9.830.304 -9.830.304 0c) Poravnava izgube kot odbitne sestavine kapitala / Settlement of losses as a deduction item of equity 6.055.004 -6.055.004 0

Č) Premiki iz kapitala / Transfers from equity -3.818.228 -3.818.228a) Izplačilo dobička za leto 2005 po sklepu skupščine / Payment of dividends for 2005 pursuant to the general meeting resolution -3.818.228 -3.818.228

D) Končno stanje v obdobju / Closing balance for the period 121.472.482 85.697.130 2.348.317 9.830.304 21.545 0 13.780.202 233.149.979

BILANČNI DOBIČEK / DISTRIBUTABLE PROFIT - - - - - 0 13.780.202 13.780.202

4.2.5statementOfchangesinequity

4.2.5izkazgibanjakapitala

year2006

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v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item 31. 12. 2007 31. 12. 2006

1. Čisti dobiček poslovnega leta / Net profit or loss for the financial year 16.550.620 20.879.1622. Preneseni čisti dobiček / Retained earnings carried forward 7.675.202 03. Prenesena čista izguba / Net loss from previous years 0 -6.055.0044. Povečanje zakonskih rezerv iz dobička / Increase of legal reserves from profit -827.531 -1.043.956

Bilančni dobiček / Distributable profit 23.398.291 13.780.202

bilančnidObiček distributableprOfit

letO2007v EUR / in EUR

Zap. št. / Postavka / Ser. no. / Item

Osnovni kapital /

Share capital

Kapitalske rezerve /

Capital reserves

Rezerve iz dobička / Reserves from profit

Presežek iz prevre-dnotenja /

Revaluation surplus

Preneseni čisti

dobiček (izguba) / Retained earnings

or loss carried

forward

Čisti dobiček poslovnega

leta / Net profit

or loss for the financial year

Skupaj kapital /

Total equity

Zakonske rezerve /

Legal reserves

Druge rezerve /

Other reserves

A 2) Začetno stanje 1. 1. 2007 / Opening balance as at 1 January 2007 121.472.482 85.697.130 2.348.317 9.830.304 21.545 13.780.202 0 233.149.979

B) Premiki v kapital / Transfers to equity -7.589 16.550.620 16.543.031a) Vnos čistega poslovnega izida poslovnega leta 2007 / Net profit or loss for the 2007 financial year 16.550.620 16.550.620b) Presežek iz prevrednotenja dolgoročnih finančnih naložb / Revaluation surplus for non-current financial investments -7.589 -7.589

C) Premiki v kapitalu / Transfers within equity 827.531 -827.531 0a) Oblikovanje zakonskih rezerv / Creation of legal reserves 827.531 -827.531 0

Č) Premiki iz kapitala / Transfers from equity -6.105.000 -6.105.000a) Izplačilo dobička za leto 2006 po sklepu skupščine / Payment of dividends for 2006 pursuant to the general meeting resolution -6.105.000 -6.105.000

D) Končno stanje v obdobju / Closing balance for the period 121.472.482 85.697.130 3.175.848 9.830.304 13.956 7.675.202 15.723.089 243.588.010

BILANČNI DOBIČEK / DISTRIBUTABLE PROFIT - - - - - 7.675.202 15.723.089 23.398.291

year2007

4.3nOtestOthefinancialstatementsThe financial statements have been prepared in accordance with the provisions of the Companies Act and the Slovenian Accounting Standards (SAS), and compiled in euros, rounded to the nearest unit.

The consolidated financial statements are identical to the financial statements of the parent company Pošta Slovenije d.o.o.

Pursuant to Point 8 of Article 56 of the Companies Act, full consolidation was not carried out for the subsidiary EPPS, d.o.o., which is 100% owned by Pošta Slovenije d.o.o. The inclusion of this subsidiary is not necessary, as it is not material to the true and fair presentation required by Point 8 of Article 56 of the Companies Act.

Pošta Slovenije d.o.o. retained a material, though not a controlling influence over the associated company PBS d.d.

accOuntingrulesandvaluatiOnmethOdsPošta Slovenije maintains its accounts in compliance with valid legal regulations; the financial statements and notes to the statements are prepared in accordance with the Slovenian Accounting Standards, taking into account these fundamental accounting assumptions:• going concern and• accrual basis.The primary principles taken into account in the financial statements and accounting as a whole were transparency, significance, reliability and comparability.

intangiblefixedassetsanddeferredexpensesandaccruedrevenuesThe company uses the historical cost model to measure all intangible assets and non-current deferred expenses and accrued revenues. The company reviews the recoverable amount for major intangible assets whose value exceeds 10% of the value of all intangible assets.

4.3pOjasnilakizkazOmRačunovodski izkazi so pripravljeni v skladu z določili Zakona o gospodarskih družbah (ZGD-1) in s Slovenskimi računovodskimi standardi (SRS) ter sestavljeni v evrih in zaokroženi na enoto.

Konsolidirani računovodski izkazi so enaki računovodskim izkazom matičnega podjetja Pošta Slovenije.

V skladu z 8. točko 56. člena ZGD-1 ni opravljena popolna konsolidacija za odvisno podjetje EPPS, d. o. o., ki je v 100-odstotnem lastništvu Pošte Slovenije. Vključevanje podrejene družbe ni potrebno, ker to ni pomembno za resničen in pošten prikaz po 8. točki 56. člena ZGD-1.

V pridruženem podjetju PBS, d. d. je Pošta Slovenija ohranila pomemben, ne pa tudi prevladujoč vpliv.

računOvOdskapravilainmetOdevrednOtenjaV družbi Pošta Slovenije vodimo knjigovodstvo v skladu z veljavnimi zakonskimi predpisi; računovodski izkazi in pojasnila k njim so pripravljeni v skladu s Slovenskimi računovodskimi standardi, z upoštevanjem temeljnih računovodskih predpostavk:• časovne neomejenosti poslovanja in• nastanka poslovnega dogodka.Kakovostne značilnosti računovodskih izkazov in s tem celotnih računovodskih opravil so predvsem razumljivost, ustreznost, zanesljivost in primerljivost.

neOpredmetenasredstvaindOlgOrOčneaktivnečasOvnerazmejitveZa merjenje vseh skupin neopredmetenih sredstev in dolgoročnih aktivnih časovnih razmejitev družba uporablja model nabavne vrednosti. Pri pomembnih neopredmetenih sredstvih, katerih vrednost presega 10 odstotkov vrednosti vseh neopredmetenih sredstev, družba preverja nadomestljivo vrednost.

OpredmetenaOsnOvnasredstvaZa merjenje vseh skupin opredmetenih osnovnih sredstev po pripoznavanju uporablja družba model nabavne vrednosti. Nabavno vrednost kupljenega opredmetenega osnovnega

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tangiblefixedassetsThe company uses the historical cost model to measure all tangible fixed assets after recognition. The historical cost of purchased tangible fixed assets consists of the purchase price, import duties and non-refundable purchase taxes, and the costs that can be directly ascribed to them for making them fit for their intended use. The major groups of tangible assets are those whose value exceeds 5% of the carrying amount of all tangible fixed assets, before the recoverable amount.

The company assesses once a year whether there are indications that a fixed asset has been impaired for major fixed assets.

investmentprOpertyInvestment property is property purchased to provide rental revenues and/or increase the value of non-current investments. The company defines a portion of property that is not material as that which consists of a maximum of 30% of the entire surface area.

Investment property includes holiday apartments and other facilities that are rented out. Investment property does not comprise independent units, but parts of postal facilities, and their fair value will be measured when such property is valued.

The impairment of investment property is established as part of the assessment of the value of tangible fixed assets.

The company uses the historical cost model to measure investment property after recognition. The company uses the straight-line depreciation method.

financialinvestmentA recognised financial asset that is a financial investment is measured at fair value on initial recognition. If the financial asset is not classified as an asset measured at fair value via the income statement, the company adds the costs of the financial transaction directly relating to the purchase or issue of the financial asset to the initially recognised value.

The company classifies financial investments at initial recognition as follows:Group I – financial assets measured at fair value via the income statement,Group II – financial investments held to maturity,Group III – financial investments in loans andGroup IV – available-for-sale financial assets.

Non-current loans to an associated company and non-current loans to others (housing loans to employees – under the terms of the contract) are classified in Group II.

sredstva sestavljajo nakupna cena, uvozne in nevračljive nakupne dajatve ter stroški, ki jih je mogoče pripisati neposredno njegovi usposobitvi za nameravano uporabo. Pomembne skupine opredmetenih sredstev so tiste, katerih vrednost pred ugotovitvijo nadomestljive vrednosti presega 5 odstotkov neodpisane vrednosti vseh opredmetenih osnovnih sredstev.

Družba enkrat letno ugotavlja, ali obstajajo za pomembna osnovna sredstva znaki, da je osnovno sredstvo oslabljeno.

nalOžbenenepremičnineNaložbena nepremičnina je nepremičnina, posedovana, da bi prinašala najemnino in/ali povečevala vrednost dolgoročne naložbe. Družba opredeljuje, da je nepomemben del nepremičnine tisti, ki znaša največ 30 odstotkov celotne površine.

Naložbene nepremičnine obsegajo počitniška stanovanja ter še nekatere dele objektov, ki jih dajemo v najem. Naložbene nepremičnine niso samostojne enote, ampak deli poštnih zgradb, njihova poštena vrednost se bo izmerila takrat, ko se bodo vrednotile omenjene nepremičnine.

Slabitev naložbenih nepremičnin se ugotavlja v sklopu ocenjevanja vrednosti opredmetenih osnovnih sredstev.

Za merjenje naložbene nepremičnine po pripoznavanju družba uporablja model nabavne vrednosti. Pri amortiziranju uporablja družba metodo enakomernega časovnega amortiziranja.

finančnenalOžbePripoznano finančno sredstvo, ki je finančna naložba, družba ob začetnem pripoznavanju izmeri po pošteni vrednosti. Če gre za finančno sredstvo, ki ni razvrščeno med finančna sredstva, izmerjena po pošteni vrednosti prek poslovnega izida, družba začetni pripoznani vrednosti prišteje še stroške finančnega posla, ki izhajajo neposredno iz nakupa ali izdaje finančnega sredstva.

Družba razvršča finančne naložbe pri začetnem pripo-znavanju v:I. skupino – finančna sredstva, izmerjena po pošteni vrednosti prek poslovnega izida,II. skupino – finančne naložbe v posesti do zapadlosti v plačilo,III. skupino – finančne naložbe v posojila inIV. skupino – za prodajo razpoložljiva finančna sredstva.

V II. skupino uvršča dolgoročno dana posojila v pridruženem podjetju in dolgoročno dana posojila drugim (stanovanjska posojila delavcem – po pogodbenih določilih).

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Non-current deposits in an associated company and other non-current deposits are classified in Group III.The company classifies participating interests in the Group (in subsidiaries, associated companies and other non-current participating interests) and SOD bonds measured at market value in Group IV.

The Group records increases in the value of non-current investments in securities at the end of the business year, if their proven fair value exceeds their carrying amount, and records an impairment if their carrying amount exceeds their fair value.

assets(OfthegrOupfOrdispOsal)fOrsaleNon-current assets for which it can justifiably be expected that the carrying amount will be settled by sale and not by continued use are classified by the company as assets for sale. The company stops depreciating assets that meet the criteria for this classification and measures them according to their carrying amount, minus costs of sale.

inventOriesAn inventory unit (of materials or merchandise) is valued at historical cost, which comprises the purchase price, import duties and direct purchase costs. The purchase price is reduced by any discounts received. The moving average inventory method is used to value the use of inventories.

The impairment of inventories is generally carried out at the end of the business year.

OperatingreceivablesOperating receivables are initially disclosed at amounts recorded in the relevant documents under the assumption that they will be paid. The original receivables may later be increased or, irrespective of payment received or other settlement, also reduced by each amount supported by a contract.

The company checks the consistency of receivables recorded once a year. Receivables (except receivables from budget spending units and from telegraph services provided) for which there exists the possibility that they will not be settled in full within 90 days of maturity, are generally deemed as doubtful; if a claim has been filed in court in their relation, they are deemed as disputed. The company forms an allowance for doubtful and disputed receivables in an amount equal to 100%, charged to revaluation operating expenses.

The company uses the Bank of Slovenia middle rate, taken from the European Central Bank’s exchange rate list, to calculate receivables denominated in foreign currencies.

V III. skupino družba uvršča dolgoročne depozite v pridruženem podjetju in druge dolgoročne depozite.V IV. skupino družba uvršča deleže v skupini podjetij (v odvisnem podjetju, v pridruženih podjetjih in druge dolgoročne deleže) ter obveznice Slovenske odškodninske družbe (SOD), ki so izmerjene po tržni vrednosti.

Družba evidentira okrepitve dolgoročnih finančnih naložb v vrednostne papirje ob koncu poslovnega leta, če njihova dokazana poštena vrednost presega njihovo knjigovodsko vrednost, oziroma evidentira slabitev, če je knjigovodska vrednost višja od poštene vrednosti.

sredstva(skupinazaOdtujitev)zaprOdajOMed sredstva za prodajo razvrsti družba tista nekratkoročna sredstva, za katerih knjigovodsko vrednost se utemeljeno predvideva, da bo poravnana s prodajo in ne z nadaljnjo uporabo. Sredstva, ki izpolnijo sodila za razvrstitev, podjetje neha amortizirati in jih izmeri po knjigovodski vrednosti, zmanjšani za stroške prodaje.

zalOgematerialaintrgOvskegablagaKoličinsko enoto zaloge materiala ali blaga družba vrednoti po nabavni vrednosti, ki jo sestavljajo kupna cena, uvozne dajatve in neposredni stroški nabave; kupna cena se zmanjša za dobljene popuste. Pri vrednotenju porabe zalog družba uporablja metodo drsečih povprečnih cen.

Slabitev zalog družba opravi praviloma konec poslovnega leta.

pOslOvneterjatvePoslovne terjatve se izvirno izkazujejo z zneski, ki izhajajo iz verodostojnih knjigovodskih listin, ob predpostavki, da bodo plačane. Prvotne terjatve se lahko pozneje povečajo ali pa, ne glede na prejeto plačilo ali drugačno poravnavo, tudi zmanjšajo za vsak znesek, utemeljen s pogodbo.

Družba najmanj enkrat letno preveri ustreznost izkazanih terjatev. Terjatve (razen terjatev do proračunskih uporabnikov in terjatve iz naslova opravljenih telegrafskih storitev), za katere se domneva, da bodo v roku 90 dni po zapadlosti poravnane delno ali pa sploh ne, se praviloma štejejo za dvomljive; če se je zaradi njih začel sodni postopek, pa sporne. Družba oblikuje popravek vrednosti terjatev za dvomljive in sporne terjatve 100-odstotno v breme prevrednotovalnih poslovnih odhodkov.

Za preračun terjatev, ki so določene v tujih valutah, družba uporablja srednji tečaj, ki ga objavlja Banka Slovenije, povzet po tečajnici Evropske centralne banke.

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The company only recognises deferred tax assets in accounting records and financial statements in case of material amounts.

equityEquity is an expression of the funds provided by the owners to the company (equity financing), and represents the company’s liability to its owner – the state. The share capital of Pošta Slovenije d.o.o. is the capital registered at the court where the owner is registered in the amount of EUR 121,472,482.38.

The total equity capital comprises called-up capital, capital reserves, profit reserves, net profit or loss retained, and capital revaluation adjustments.

Capital reserves were formed on the basis of the elimination of the general capital revaluation adjustment.

prOvisiOnsProvisions consist of provisions for severance pay and loyalty bonuses. They are formed on the basis of calculations using the number of employees and the amount of the loyalty bonuses to which employees are entitled, and their subsequent severance pay. Only material amounts are recognised. Provisions of this kind are formed on the basis of calculations by an authorised actuary.

Provisions are also formed for claims from labour-law, civil-procedure and other cases.

nOn-currentliabilitiesNon-current liabilities are recognised liabilities relating to the financing of own funds that must be settled or returned over a period of more than one year, particularly in cash. Non-current debts may be financial or operating debts. Deferred tax liabilities are treated as a special form of non-current debt, which the company only recognises in accounting records and financial statements in the case of material amounts.

The company uses the Bank of Slovenia middle rate, taken from the European Central Bank’s exchange rate list, to calculate non-current liabilities denominated in foreign currencies.

currentliabilitiesCurrent liabilities are recognised liabilities relating to the

Terjatve za odložene davke družba pripozna v knjigovodskih razvidih in računovodskih izkazih le za pomembne (bistvene) zneske.

kapitalKapital izraža lastniško financiranje družbe in je z vidika družbe njena obveznost do lastnika – države. Osnovni kapital družbe Pošta Slovenije je kapital, ki je registriran na sodišču, kjer ga je vpisal lastnik v višini 121.472.482,38 evra.

Celotni kapital sestavljajo vpoklicani kapital, kapitalske rezerve, rezerve iz dobička, čisti dobiček, čista izguba in presežek iz prevrednotenja.

Kapitalske rezerve so se oblikovale na podlagi odprave splošnega prevrednotovalnega popravka kapitala.

rezervacijeRezervacije obsegajo rezervacije za odpravnine ter rezervacije za jubilejne nagrade. Oblikujejo se na podlagi izračuna s pomočjo števila zaposlenih in zneska, ki je pravica zaposlenega do jubilejne nagrade in do odpravnine ob kasnejši upokojitvi. Pripoznajo se le v primeru pomembnih zneskov. Tovrstne rezervacije družba oblikuje na podlagi izračuna pooblaščenega aktuarja.

Rezervacije oblikujemo tudi za tožbe iz delovnopravnih, pravdnih in drugih zadev.

dOlgOrOčneObveznOstiDolgoročni dolgovi so pripoznane obveznosti v zvezi s financiranjem lastnih sredstev, ki jih je treba v obdobju, daljšem od enega leta, vrniti oziroma poravnati, zlasti v denarju. Dolgoročni dolgovi so lahko finančni ali poslovni. Kot posebna vrsta dolgoročnih dolgov se obravnavajo obveznosti za odložene davke, ki jih družba pripozna v knjigovodskih razvidih in izkazih le za pomembne zneske.

Za preračun dolgoročnih dolgov, ki so določeni v tuji valuti, družba uporablja srednji tečaj, ki ga objavlja Banka Slovenije, povzet po tečajnici Evropske centralne banke.

kratkOrOčneObveznOstiKratkoročni dolgovi so pripoznane obveznosti v zvezi s financiranjem lastnih sredstev, ki jih je treba najkasneje v enem

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financing of own funds that must be settled or returned within one year, particularly in cash. Current liabilities may be financial or operating debts.

The company uses the Bank of Slovenia middle rate, taken from the European Central Bank’s exchange rate list, to calculate current liabilities denominated in foreign currencies.

revenuesandexpensesPošta Slovenije classifies its revenues and expenses as operating revenues and expenses, financial revenues and expenses, and other revenues and expenses. They are recognised on the basis of original accounting documents.

Revenues are recognised if an increase in economic benefits during the accounting period is related to an increase in assets or a decrease in liabilities, and the increase can be measured reliably. Revenues are recognised when it is reasonable to expect that they will lead to cash receipts, unless these were realised upon origin.

Sales revenues comprise the sales value of merchandise and materials and the rendering of services that have taken place during the accounting period. Revenues are calculated based on the sales price, evidenced in invoices and other documents, less discounts on the day of sale or later. Value added tax is not accounted for as an operating expense, but as a tax obligation to the government.

Revenues from international invoicing are recognised in accounting records by date of receipt of the invoice for international postal services performed.

Operating revenues from revaluation arise from the disposal of tangible and intangible assets as the excess of their sale price over their carrying value.

Sales expenses are recognised when merchandise is sold or a service rendered. Sales expenses also include the historical cost of merchandise and materials sold.

Operating expenses from revaluation are incurred in relation to the impairment of intangible and tangible fixed assets and operating assets, if the reduction in their value is not covered by the revaluation adjustment from a prior increase in their value.

letu vrniti oziroma poravnati, zlasti v denarju. Kratkoročni dolgovi so poslovni ali finančni.

Za preračun kratkoročnih dolgov, ki so določeni v tuji valuti, družba uporablja srednji tečaj, ki ga objavlja Banka Slovenije, povzet po tečajnici Evropske centralne banke.

prihOdkiinOdhOdkiPri Pošti Slovenije razčlenjujemo prihodke in odhodke na poslovne prihodke in odhodke, finančne prihodke in odhodke ter na druge prihodke in odhodke. Pripoznavamo jih na osnovi izvirnih knjigovodskih listin.

Prihodki se pripoznavajo, če je povečanje gospodarskih koristi v obračunskem obdobju povezano s povečanjem sredstva ali zmanjšanjem dolga in je povečanje mogoče zanesljivo izmeriti. Prihodki se pripoznavajo, kadar upravičeno pričakujemo, da bodo vodili do prejemkov, če ti niso uresničeni že ob nastanku.

Prihodke iz prodaje sestavljajo prodajne vrednosti opravljenih storitev ter prodanega trgovskega blaga in materiala v obračunskem obdobju. Merijo se na podlagi prodajnih cen, navedenih v računih in drugih listinah, zmanjšanih za popuste, odobrene ob prodaji ali kasneje. Davek na dodano vrednost se ne šteje kot poslovni prihodek, ampak kot obveznost do države.

Prihodki iz mednarodnega obračuna se pripoznajo v knjigovodskih evidencah po datumu prejema obračuna iz opravljenih mednarodnih poštnih storitev.

Prevrednotovalni poslovni prihodki nastanejo ob odtujitvi opredmetenih osnovnih sredstev in neopredmetenih dolgoročnih sredstev kot presežki njihove prodajne vrednosti nad njihovo knjigovodsko vrednostjo.

Odhodki iz prodaje se pripoznajo, ko je trgovsko blago prodano oziroma ko je storitev opravljena. V odhodke iz prodaje se prišteva tudi nabavna vrednost prodanega trgovskega blaga in materiala.

Prevrednotovalni poslovni odhodki se pojavljajo v zvezi z opredmetenimi sredstvi, neopredmetenimi sredstvi in obratnimi sredstvi zaradi njihove slabitve, če zmanjšanje njihove vrednosti ni krito s presežkom iz prevrednotenja kapitala iz njihove predhodne okrepitve.

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Financial revenues are revenues arising from investment activities. They arise in association with financial investments and in association with receivables. Financial revenues are revalued in relation to the sale or other disposal of financial investment.

Financial expenses are expenses incurred in connection with financing and investing. Financial expenses are recognised when accrued, irrespective of related payments.

Financial expenses from revaluation are incurred when financial investments are impaired, if the reduction in their value is not covered by a revaluation adjustment.

depreciatiOnandamOrtisatiOnThe carrying amount of tangible fixed assets, investment property, and intangible assets is reduced through depreciation or amortisation. Pošta Slovenije uses the straight-line depreciation/amortisation method.

Tangible fixed assets, investment property and intangible assets are subject to depreciation/amortisation from the first day of the month after being made available for use.

Amortisation/depreciation is calculated separately for each asset. Land, fixed assets under construction and works of art are not subject to depreciation.

The amortisation/depreciation rates are based on the estimated useful life of assets. For intangible long-term assets the final useful life is used.

Finančni prihodki so prihodki od naložbenja. Pojavljajo se v zvezi s finančnimi naložbami, pa tudi v zvezi s terjatvami. Finančni prihodki se prevrednotijo v zvezi s prodajo ali drugačno odtujitvijo finančnih naložb.

Finančni odhodki so odhodki za financiranje in odhodki za naložbenje. Finančni odhodki se pripoznajo po obračunu, ne glede na plačila, ki so povezana z njimi.

Prevrednotovalni finančni odhodki nastanejo v zvezi s finančnimi naložbami zaradi njihove oslabitve, če zmanjšanje njihove vrednosti ni krito s presežkom iz prevrednotenja kapitala.

amOrtizacijaNeodpisana vrednost opredmetenega osnovnega sredstva, naložbene nepremičnine in neopredmetenega sredstva se zmanjšuje z amortiziranjem. Pri amortiziranju opredmetenih osnovnih sredstev, naložbenih nepremičnin ter neopredmetenih sredstev uporablja Pošta Slovenije metodo enakomernega časovnega amortiziranja.

Opredmeteno osnovno sredstvo ter naložbena nepremičnina se začnejo amortizirati prvega dne v naslednjem mesecu po tistem, ko so razpoložljiva za uporabo.

Amortizacija se obračunava posamično. Zemljišča in osnov-na sredstva, ki se pridobivajo, ter umetniška dela se ne amor-tizirajo.

Amortizacijske stopnje temeljijo na podlagi ocenjene eko-nomske življenjske dobe sredstev. Pri neopredmetenih dolgo-ročnih sredstvih se uporabljajo dokončne dobe koristnosti.

Pri obračunu amortizacije smo uporabili naslednje stopnje / The following rates are used to calculate depreciation/amortisation

Leto 2007 / Year 2007 Leto 2006 / Year 2006

1. Neopredmetena sredstva / Intangible assets

od 10% do 33,3% /from 10,0% to 33,3%

od 10% do 33,3% / from 10.0% to 33.3%

2. Opredmetena osnovna sredstva: / Tangible fixed assets: - poštne zgradbe in stanovanja / postal buildings and housing

2% od 2% do 5% / from 2.0% to 5.0%

- zgradbe poštnih logističnih centrov / Mail Sorting and Logistic Centres buildings

2% 2 %

- oprema za opravljanje dejavnosti / equipment to perform activities

od 10% do 20% / from 10% to 20%

od 10 do 20% / from 10% to 20%

- transportna sredstva / means of transportation

od 12,5% do 50% / from 12,5% to 50%

od 12,5% do 50% / from 12.5% to 50%

- računalniška oprema / computer equipment 33,3% 33,3% - zemljišče - parkirišče / land - parking lots 2% 2%

3. Naložbene nepremičnine / Investment property 2% 2%

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labOurcOstsandallOWancesLabour costs comprise:• wages,• wages compensation,• benefits in kind, gifts, and staff bonuses, and reimbursed

cost not directly related to operations,• severance pay and• other levies accrued on the above items and charged against

the payer.

Labour costs and allowances are accrued and paid in accordance with the law, Pošta Slovenije’s collective agreement, the collective agreement for postal and courier activities and the collective agreement on the method for wage indexation, payment of work expenses, and annual leave.

Costs arising from employees’ unused annual leave are also included in labour costs.

strOškidelainstrOškipOvračilV stroških dela izkazujemo:• plače,• nadomestila plač,• dajatve v naravi, darila in nagrade zaposlenim ter zanje

plačane ali njim povrnjene zneske, ki niso v neposredni zvezi s poslovanjem,

• odpravnine in• dajatve, ki se dodatno obračunavajo od navedenih postavk

in ki bremenijo izplačevalca.

Stroški dela in stroški povračil so obračunani in izplačani v skladu z zakonom, s kolektivno pogodbo Pošte Slovenije, kolektivno pogodbo za poštne in kurirske dejavnosti ter kolektivno pogodbo o načinu usklajevanja plač, povračilu stroškov v zvezi z delom in regresu za letni dopust.

Med stroški dela so vkalkulirani tudi stroški iz naslova neizkoriščenih letnih dopustov zaposlenih.

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The balance sheet discloses the assets and liabilities relating to company operations. It is in the sequential report form itemised in accordance with SAS 24.4, and the values are disclosed for the current and past periods.

AFIXED ASSETSa1changestOintangibleassets

Bilanca stanja izkazuje tista sredstva in obveznosti do njihovih virov, ki se nanašajo na poslovanje družbe. Ima obliko zaporednega stopenjskega izkaza, razčlenjenega v skladu s SRS 24.4, vrednosti pa so izkazane za tekoče in preteklo obdobje.

A DOLGOROČNA SREDSTVAa1gibanjeneOpredmetenihsredstev

POJASNILA K BILANCI STANJA

v EUR / in EUR

Vrednost / Value Premoženjske pravice / Property rights

Druga neopredmetena sredstva / Other intangible fixed assets

Skupaj neopr. dolg. sredstva / Total intangible fixed assets

Nabavna vrednost / Purchase valueStanje 1. 1. 2007 / Balance as at 1 January 2007 3.250.026 5.062.354 8.312.380Povečanja / Increases 122.562 122.562Zmanjšanja / Decreases 48.198 48.198Stanje 31. 12. 2007 / Balance as at 31 December 2007 3.250.026 5.136.718 8.386.744

Popravek vrednosti / Amortisation and impairmentsStanje 1. 1. 2007 / Balance as at 1 January 2007 2.506.724 3.908.273 6.414.997Amortizacija 2007 / Amortisation 2007 665.055 419.614 1.084.669Zmanjšanje / Decreases 47.359 47.359Stanje 31. 12. 2007 / Balance as at 31 December 2007 3.171.779 4.280.528 7.452.307

Neodpisana vrednost / Net book valueStanje 1. 1. 2007 / Balance as at 1 January 2007 743.302 1.154.081 1.897.383Stanje 31. 12. 2007 / Balance as at 31 December 2007 78.247 856.190 934.437

Zmanjšanje vlaganj v tuja opredmetena osnovna sredstva predstavljajo odpisi vlaganj na poštah Starše, Podgorci, Vojnik in Kuzma zaradi preselitve v nove prostore.

Družba ni zastavila neopredmetenih sredstev kot jamstvo za dolgove.

Znesek obvez za pridobitev neopredmetenih sredstev v letu 2007 znaša 136.675 evrov.

The decrease in investments in foreign intangible fixed assets represents investment write-offs in the Starše, Podgorci, Vojnik and Kuzma post offices due to relocation.

The company did not pledge intangible assets as a guarantee for liabilities.

The value of commitments for the acquisition of intangible assets in 2007 was EUR 136,675.

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NOTES TO THE BALANCE SHEET

a2changestOtangiblefixedassetsandinvestmentprOperty

a2gibanjeOpredmetenihOsnOvnihsredstevinnalOžbenihnepremičnin

v EUR / in EUR

Vrednost / Value Naložbene nepremičnine /

Investment property

Zemljišča / Land

Zgradbe / Buildings

Oprema / Equipment

Investicije v teku /

Investments in progress

Skupaj / Total

Nabavna vrednost / Purchase valueStanje 1. 1. 2007 / Balance as at 1 January 2007 2.388.998 13.565.023 214.891.777 105.911.679 1.048.903 337.806.380Povečanja / Increases 48.084 3.402.716 7.556.759 11.545.028 22.552.587Zmanjšanja - izločitve / Decreases - exclusions 33.279 1.270.356 3.777.953 10.733.415 15.815.003Odprava slabitev / Elimination of impairments 93.771 93.771Odpis investicij v teku / Write-offs of investments in progress 5.530 5.530Prenosi OS med skupinami / Transfers between groups of fixed assets -50.429 50.524 -95 0Stanje 31. 12. 2007 / Balance as at 31 December 2007 2.388.998 13.579.828 216.973.708 109.741.009 1.948.662 344.632.205

Popravek vrednosti / Depreciation and impairmentsStanje 1. 1. 2007 / Balance as at 1 January 2007 753.107 120.192 53.156.879 77.084.876 0 131.115.054Amortizacija 2007 / Depreciation 2007 47.782 43.101 4.182.771 7.531.265 11.804.919Povečanje / Increases 386.527 386.527Zmanjšanje / Decreases 471.061 3.734.569 4.205.630Stanje 31. 12. 2007 / Balance as at 31 December 2007 800.889 163.293 56.868.589 81.268.099 0 139.100.870

Neodpisana vrednost / Net book valueStanje 1. 1. 2007 / Balance as at 1 January 2007 1.635.891 13.444.830 161.734.898 28.826.803 1.048.903 206.691.325Stanje 31. 12. 2007 / Balance as at 31 December 2007 1.588.109 13.416.534 160.105.119 28.472.910 1.948.662 205.531.334

OpredmetenaOsnOvnasredstvaZmanjšanje investicij v teku se nanaša na aktiviranja zgradb in opreme. Večja zmanjšanja opredmetenih osnovnih sredstev predstavljajo odprodaje in odpisi knjigovodskih vrednosti stanovanj in poslovnih prostorov, kar je s sklepi potrdil nadzorni svet.

V letni inventuri so izkazani inventurni manki v višini 5.662 evrov. Zaradi zastarelosti oz. neuporabnosti so bila ob letni inventuri odpisana opredmetena osnovna sredstva v višini 1.947 evrov.

Družba ni zastavila opredmetenih osnovnih sredstev kot jamstvo za dolgove.

tangiblefixedassetsReductions in investments in progress relate to the activation or commissioning of buildings or equipment. The major reductions in tangible fixed assets were the sale and write-off of the carrying amount of flats and commercial premises, which was approved by the Supervisory Board.

The annual inventory indicated inventory deficits of EUR 5,662. Tangible fixed assets worth EUR 1,947 were written off due to being obsolete or unusable.

The company did not pledge tangible assets as a guarantee for debts.

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The value of commitments for acquisition of tangible fixed assets in 2007 was EUR 14,692,955.

Disclosures to the impairment of buildings and depreciation costs are given in the notes to the income statement (notes L2 and L4).

Pursuant to the Property Registration Act (Official Gazette of the Republic of Slovenia, No. 47/2006) and the Decree on Designating Residential and Business Premises (Official Gazette of the Republic of Slovenia, No. 63/2006), Pošta began taking stock of all its property in 2006. The stock taking was completed at the end of August 2007. Pošta Slovenije also assessed indicators of whether property should be impaired on the balance sheet date. The assessment, based on both internal and external information sources, found no evidence that property should be impaired.

investmentprOpertyInvestment property includes holiday apartments and other facilities that are rented out.

Disclosures to depreciation costs are given in the notes to the income statement (note R).

In 2007 revenues of EUR 111,096 were generated, and expenses totalling EUR 79,441 were incurred, of which depreciation costs accounted for EUR 47,782.

Investment property does not comprise independent units, but parts of postal facilities, and their fair value will be measured when such property is valued or sold. These include:- investment property in holiday apartments and- investment property in business premises that are rented

out.

a3nOn-currentdeferredexpensesandaccruedrevenues

Znesek finančnih obvez v letu 2007 za njihovo pridobitev je 14.692.955 evrov.

Razkritja k slabitvam vrednosti zgradb in stroškom amortizacije so podana v pojasnilih k izkazu poslovnega izida (točki L 2 in L 4).

Na osnovi Zakona o evidentiranju nepremičnin (Ur. l. RS, št. 47/2006) in Uredbe o označevanju stanovanj in poslovnih prostorov (Ur. l. RS, št. 63/2006) je Pošta Slovenije v letu 2006 pristopila k popisu vseh nepremičnin. Popis nepremičnin se je zaključil konec avgusta 2007. Pošta Slovenije je na datum bilance stanja ocenila znamenja, ali utegnejo biti nepremičnine oslabljene. Iz ocenitve znamenj iz zunanjih in notranjih virov informacij je ocenila, da ni znakov, zaradi katerih bi morali nepremičnine slabiti.

nalOžbenenepremičnineNaložbene nepremičnine obsegajo počitniška stanovanja ter še nekatere dele objektov, ki jih dajemo v najem.

Razkritja k stroškom amortizacije so podana v pojasnilih k izkazu poslovnega izida (točka R).

V letu 2007 je bilo ustvarjenih 111.096 evrov prihodkov, odhodki pa so znašali 79.441 evrov, od tega stroški amortizacije 47.782 evrov.

Naložbene nepremičnine niso samostojne enote, ampak deli poštnih zgradb, njihova poštena vrednost se bo izmerila takrat, ko se bodo omenjene nepremičnine vrednotile oz. prodale. Mednje smo vključili:- naložbene nepremičnine v počitniških stanovanjih in- naložbene nepremičnine v poslovnih prostorih, ki jih

dajemo v najem.

a3dOlgOrOčneaktivnečasOvnerazmejitve

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Druge dolgoročne časovne razmejitve / Other non-current accruals and deferrals 61.242 39.722 154

Skupaj / Total 61.242 39.722 154

Druge dolgoročne časovne razmejitve predstavljajo vnaprej vplačane stroške iz naslova stanovanjskega rezervnega sklada.

Other non-current deferred expenses and accrued revenues represent accrued costs from the reserve fund.

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a4nOn-currentfinancialinvestments

a4dOlgOrOčnefinančnenalOžbe

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Deleži v skupini podjetij, od tega: / Shares in group companies, of which: 9.068.286 8.316.954 109 - delež v odvisnem podjetju / shares in subsidiaries 1.551.394 1.551.394 100 - deleži v pridruženih podjetjih / shares in affiliates 7.383.247 6.632.803 111 - drugi dolgoročni deleži / other non-current shares 133.645 132.757 101

2. Dolgoročni depoziti / Non-current deposits 135.620 342.364 403. Dolgoročni depoziti v pridruženem podjetju / Non-current deposits in affiliates 6.624.958 3.919.468 1694. Dolgoročno dana posojila drugim / Non-current loans to others 486.401 622.670 785. Dolgoročno dana posojila v pridruženem podjetju / Non-current loans to affiliates 0 208.646 0

Skupaj / Total 16.315.265 13.410.102 122

gibanjedOlgOrOčnihfinančnihnalOžb mOvementOfnOn-currentfinancialinvestments

v EUR / in EUR

Vrednost / Value Deleži v skupini podjetij / Shares in group companies

Dolgoročni depoziti / Non-current deposits

Dolgoročno dana posojila /

Non-current loans

Skupaj / Total

Delež v odvisnem podjetju / Shares in

subsidiaries

Deleža v pridruženih

podjetjih / Shares in affiliates

Drugi dolgoročni

deleži / Other non-current

participating interests

drugim / to others

v pridruženem podjetju /

in affiliates

drugim / to others

v pridruženem podjetju /

in affiliates

Stanje 31. 12. 2006 / Balance as at 31 December 2006 1.551.394 6.632.803 132.757 342.364 3.919.468 622.670 208.646 13.410.102Povečanja / Increases 750.444 888 130.947 2.705.490 111.849 3.699.618Zmanjšanja / Decreases 337.691 236.591 208.646 782.927Prevrednotovanje - oslabitev / Revalua-tion - impairment 11.527 11.527

Stanje 31. 12. 2007 / Balance as at 31 December 2007 1.551.394 7.383.247 133.645 135.620 6.624.958 486.401 0 16.315.265

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Pošta Slovenije d. o. o. holds a 100% participating interest in the subsidiary EPPS, d. o. o. The associated companies are PBS, d. d. (45% participating interest) and Feniksšped, d. o. o. (49% participating interest). The other non-current participating interests are investments in Športna Loterija Slovenije, Zavarovalnica Triglav, and the companies City Maribor and Počitniška skupnost – turistične storitve Murska Sobota.

Pošta Slovenije ima 100-odstotni delež v hčerinski družbi EPPS. Pridruženi podjetji sta PBS (45-odstotni delež) in Feniksšped (49-odstotni delež). Drugi dolgoročni deleži predstavljajo naložbe v Športno loterijo Slovenije, v Zavarovalnico Triglav, v družbo City Maribor in v Počitniško skupnost – turistične storitve Murska Sobota.

v EUR / in EUR

Družba / Company Sedež / Registered office Delež v % / Share (in %)

Vrednost kapitala 31. 12. 2007 /

Value of equity31. 12. 2007

Poslovni izid v letu 2007 / Net profit or loss for 2007

EPPS, d. o. o. Cesta v Mestni log 81, 1000 Ljubljana 100 2.887.041 188.685Poštna banka Slovenije, d. d. Ulica Vita Kraigherja 5, Maribor 45 25.703.093 4.449.680Feniksšped, d. o. o. Zg. Brnik 130 e, 4210 Brnik 49 64.914 32.716

Skupaj / Total 28.655.048 4.671.081

Povečanje deleža v pridruženem podjetju predstavlja dokapitalizacija v PBS.

Depozite v pridruženih podjetjih predstavljajo dolgoročni depozit pri PBS iz naslova stanovanjskih posojil v višini 169.325 evrov ter hibridni depoziti v višini 6.455.634 evrov. Dolgoročni depozit iz naslova stanovanjskih posojil je obrestovan po obrestni meri TOM + 0 %, hibridni depoziti pa po obrestni meri 6-mesečni EURIBOR + 2,7 %.

Dolgoročno dana posojila drugim predstavljajo stanovanjska posojila delavcem, odobrena pred letom 1995 (prenesena z delitveno bilanco med Pošto in Telekomom Slovenije), ter obveznice SOD-a. Obveznice SOD-a so bile uvrščene v IV. skupino izkazanih naložb v smislu SRS 2006. Konec leta smo naložbo prevrednotili na pošteno tržno vrednost (po tečaju na Ljubljanski borzi) in tako zmanjšali ustvarjeni presežek iz prevrednotenja za 7.589 evrov.

V skladu s 17. točko prvega odstavka 69. člena ZGD-1 razkriva Pošta Slovenije terjatev iz naslova neodplačanih posojil do delavca, zaposlenega po individualni pogodbi, v višini 13.641 evrov (med letom odplačanih 2.150 evrov), ter terjatev do delavca, člana nadzornega sveta (članica do 31. julija 2007), v višini 446 evrov (med letom odplačanih 382 evrov). Posojilo delavcu, zaposlenemu po individualni pogodbi, je bilo odobreno z odplačilno dobo 20 let, posojilo delavcu, članu nadzornega sveta, pa z odplačilno dobo 15 let. Obrestna mera pri obeh posojilih je vezana na rast točke za ugotovitev vrednosti stanovanja.

Dolgoročni depoziti so vezana sredstva pri drugih poslovnih bankah, obrestovana z obrestno mero TOM + 0 % oz. fiksno 3- in 3,65-odstotno obrestno mero. Odplačna doba depozitov znaša od 10 do 15 let.

The increased interest in an associated company arose from the recapitalisation of PBS.

Deposits in associated companies include a non-current deposit at PBS from housing loans amounting to EUR 169,325, and hybrid deposits of EUR 6,455,634. Interest on the non-current deposit is calculated at an interest rate of TOM + 0%, while interest on hybrid deposits is calculated at the 6-month EURIBOR + 2.7%.

Non-current loans to others refer to housing loans to employees approved before 1995 (transferred from the balance sheet division between Pošta Slovenije and Telekom Slovenije), and SOD bonds. The SOD bonds are classified in Group IV of the disclosed investments in line with the SAS 2006. At the end of the year, the investment was revalued to the fair market value (according to the price on the Ljubljana Stock Exchange), and generated a revaluation surplus of EUR 7,589.

In accordance with Item 17 of the first paragraph of Article 69 of the Companies Act, Pošta Slovenije discloses receivables from an outstanding loan to an employee on an individual contract of EUR 13,641 (EUR 2,150 repaid during the year), and a receivable from a Supervisory Board member (member until 31 July 2007) in the amount of EUR 446 (EUR 382 repaid during the year). The loan to the employee on an individual contract was approved with a repayment period of 20 years, while the loan to the Supervisory Board member has a repayment period of 15 years. The interest rate on both loans is linked to the growth of apartment value.

The non-current deposits are linked to funds in other commercial banks, with an interest rate of TOM + 0% or a fixed 3% and 3.65% interest rate. The repayment period for the deposits ranges from 10 to 15 years.

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a5nOn-currentOperatingreceivables

a5dOlgOrOčnepOslOvneterjatve

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Dolgoročne terjatve do delavcev / Non-current receivables from employees 5.066 6.318 802. Dolgoročne terjatve do delavcev iz naslova prodanih stanovanj /

Non-current receivables from workers from housing sold 3.489.805 3.980.963 883. Ostale dolgoročne terjatve / Other non-current receivables 9.200 46.090 20

Skupaj / Total 3.504.071 4.033.371 87

Ostale dolgoročne terjatve obsegajo terjatve do pravnih in fizičnih oseb iz naslova prodaje poslovnih prostorov.

Posojila zaposlenim za odkup službenih stanovanj so bila do 27. julija 2007 odobrena s fiksno 4-odstotno obrestno mero, z dobo vračila do 20 let, po tem datumu pa po 6-mesečni obrestni meri EURIBOR + 2 %.

a6OdlOženeterjatvezadavek

Other non-current operating receivables refer to receivables from legal and natural persons arising from the sale of business premises.

Loans to employees for the purchase of staff housing had been approved until 27 July 2007 at a fixed 4% interest rate, with a repayment period of up to 20 years, and after that date at the 6-month EURIBOR +2%.

a6deferredtaxassets

Na višino terjatve za odložen davek iz naslova rezervacij je vplivalo črpanje rezervacij iz naslova jubilejnih nagrad in odpravnin, na višino terjatev za odložen davek – ostalo pa dodatno oblikovanje terjatve iz naslova terjatev do kupcev, amortizacije in oslabitve sredstev.

Drawing on the provisions for loyalty bonuses and severance pay affected the deferred tax assets from provisions, while the additional formation of receivables from buyers, amortisation and the impairment of assets affected the deferred tax assets – other.

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Terjatve za odložen davek iz naslova rezervacij / Deferred tax from provisions 2.632.316 2.982.349 882. Terjatve za odložen davek - ostalo / Other deferred tax assets 615.390 0 0

Skupaj / Total 3.247.706 2.982.349 109

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B CURRENT ASSETS

b1assetsfOrsale

B KRATKOROČNA SREDSTVA

b1sredstvazaprOdajO

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Opredmetena osnovna sredstva, namenjena prodaji / Tangible fixed assets held for disposal 730.127 381.869 191

Skupaj / Total 730.127 381.869 191

Med opredmetena osnovna sredstva, namenjena prodaji, so uvrščena osnovna sredstva, za katera se predvideva prodaja, in sicer objekti: Hrastnik, Hajdina, Šentjernej, Gornja Radgona, Zgornja Kungota (stavba in stanovanje), Črnomelj, Postojna, Trzin, Mala Nedelja (stanovanje), Beltinci in Hodoš.

b2zalOge

The tangible fixed assets intended for sale include buildings that are planned for sale in: Hrastnik, Hajdina, Šentjernej, Gornja Radgona, Zgornja Kungota (a building and a flat), Črnomelj, Postojna, Trzin, Mala Nedelja (a flat), Beltinci and Hodoš.

b2inventOries v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Material / Materials 169.367 172.438 982. Drobni inventar / Small inventory 167.579 125.663 1333. Trgovsko blago / Merchandise 2.152.735 1.507.315 143

Skupaj / Total 2.489.681 1.805.416 138

V letu 2007 smo odpisali zaloge v vrednosti 60.469 evrov (zastarelost, poškodbe, sprememba tehnoloških navodil). Pri popisu je bil pri zalogah trgovskega blaga ugotovljen primanjkljaj v višini 1.252 evrov ter višek v višini 506 evrov.

Ocenjujemo, da knjigovodska vrednost trgovskega blaga in materiala ne presega čiste iztržljive vrednosti.

Družba na dan 31. december 2007 nima zastavljenih zalog.

b3kratkOrOčnefinančnenalOžbe

In 2007, the company wrote off inventories worth EUR 60,469 (obsolescence, damage, changes in technological instructions). A deficit of EUR 1,252 and a surplus of EUR 506 were found in the merchandise inventories.

The company assesses that the carrying amount for merchandise does not exceed the net realisable value.

On 31 December 2007, the company did not have any inventories pledged as security.

b3currentfinancialinvestments v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Kratkoročno dana posojila / Current loans granted 117.068 111.847 1052. Kratkoročni depoziti pri bankah / Current deposits at banks 32.947.036 31.675.013 104

Skupaj / Total 33.064.103 31.786.859 104

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Current loans issued include the portion of non-current investments that mature in the coming year relating to the non-current housing loans approved before 1995 (assumed from the balance sheet division between Pošta Slovenije and Telekom Slovenije).

Current deposits at banks cover the current portion of non-current loans totalling EUR 107,036 and deposits in the amount of EUR 32,840,000, at interest rates between 3.4% and 5.22%.

b4currentOperatingreceivables

Kratkoročno dana posojila zajemajo del dolgoročnih naložb, ki zapadejo v prihodnjem letu in se nanašajo na odobrena dolgoročna stanovanjska posojila, odobrena pred letom 1995 (prevzeta po delitveni bilanci med Pošto Slovenije in Telekomom Slovenije).

Kratkoročni depoziti pri bankah se nanašajo na kratkoročni del dolgoročnih posojil v višini 107.036 evrov in depozite v višini 32.840.000 evrov, obrestovanih z obrestno mero od 3,4 do 5,22 odstotka.

b4kratkOrOčnepOslOvneterjatve

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Kratkoročne poslovne terjatve do družb v skupini, od tega: / Current operating receivables from group companies, of which:

964.730 866.796 111

- kratk. posl. terjatve do odvisnega podjetja / current operating receivables from subsidiaries

18.972 26.360 72

- kratk. posl. terjatve do pridruženih podjetij / current operating receivables from affiliates

945.758 840.436 113

2. Kratkoročne poslovne terjatve do kupcev / Current operating receivables from customers

26.455.358 25.013.387 106

3. Kratkoročne poslovne terjatve do drugih / Current operating receivables from others 5.011.405 1.764.614 284

Skupaj / Total 32.431.493 27.644.796 117

Kratkoročne poslovne terjatve do drugih zajemajo predvsem:• predujme za obratna sredstva – 390.375 evrov,• kratkoročne terjatve, povezane s finančnimi prihodki –

526.909 evrov,• terjatve do državnih institucij iz naslova boleznin in

invalidnin – 300.590 evrov,• kratkoročne terjatve za davek od dohodka pravnih oseb

– 2.804.444 evrov,• kratkoročni del dolgoročnih terjatev iz naslova prodaje

poslovnih zgradb – 191.966 evrov,• kratkoročni del dolgoročnih terjatev iz naslova prodaje

stanovanj – 219.407 evrov in• ostale kratkoročne terjatve – blagajniški primanjkljaj na

poštah – 466.155 evrov.

Kratkoročne poslovne terjatve do povezanih oseb v skupni višini 964.730 evrov predstavljajo terjatve do: EPPS (18.972 evrov), PBS (945.370 evrov) in Feniksšpeda (388 evrov).

Current operating receivables from others include primarily:• advances for operating assets – EUR 390,375,• current receivables associated with financial revenues –

EUR 526,909,• receivables from state institutions from sick pay and

invalidity benefits – EUR 300,590,• corporate income tax receivables – EUR 2,804,444,• current portion of non-current receivables from sales of

commercial buildings – EUR 191,966,• current portion of non-current receivables from sales of

housing – EUR 219,407 and• other current receivables – cash register deficit in post

offices – EUR 466,155.

Current operating receivables to associated companies with a total value of EUR 964,730 refer to receivables from: EPPS, d. o. o. (EUR 18,972), PBS, d. d. (EUR 945,370) and Feniksšped, d. o. o. (EUR 388).

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The company assesses that the credit risk arising from operating receivables is relatively low (more information in Chapter 2.9.1 Types of risks)

adjustmentstOthevalueOfreceivables

Ocenjujemo, da je kreditno tveganje iz naslova poslovnih terjatev relativno nizko (več v poglavju 2.9.1 Vrste tveganj).

gibanjepOpravkOvvrednOstiterjatev

Zap. št. / Ser. no.

Terjatve po zapadlosti / Receivables by maturity 31. 12. 2007 Delež v % / Share (in %)

1. Nezapadle terjatve / Current receivables 29.293.995 90,32. Zamuda plačila: - do 30 dni / Payment delays: - up to 30 days 2.037.566 6,33. - od 31 do 60 dni / from 31 to 60 days 496.085 1,54. - od 61 do 90 dni / from 61 to 90 days 189.290 0,65. - od 91 do 180 dni / from 91 to 180 days 173.632 0,56. - od 181 do 365 dni / from 181 to 365 days 161.350 0,57. - nad 366 dni / over 365 days 79.574 0,2

Skupaj / Total 32.431.493 100,0

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006

1. Dolgoročna dana posojila / Non-current loans grantedPopravek vrednosti na dan 1. 1. / Value adjustments as at 1 January 10.247 11.860 + oblikovani popravki v letu / + adjustments during the year 3.938 0 - plačane sporne in dvomljive terjatve / disputed and doubtful receivables paid 0 1.613Končno stanje popravka terjatev 31. 12. / Closing balance as at 31 December 14.185 10.247

2. Kratkoročne terjatve do kupcev / Current receivables from customersPopravek vrednosti na dan 1. 1. / Value adjustments as at 1 January 1.423.197 1.272.417 + oblikovani popravki vred. v letu do podjetij v stečaju in likvidaciji / + adjustments during the year for companies in bankruptcy and liquidation 107.008 63.620 + oblikovani popravki vred. v letu do drugih / + adjustments during the year to others 350.343 410.867 - plačane sporne in dvomljive terjatve / - disputed and doubtful receivables paid 233.145 182.087 - odpis terjatev v letu / - write-offs of receivables during the year 215.218 126.494 - popravek terjatev do tujine - tečajne razlike / - adjustment of receivables from abroad (exchange rate differences) 2.368 0 - popravek vknjižb / - correction of entries 27.515 15.126Končno stanje popravka terjatev 31. 12. / Closing balance as at 31 December 1.402.301 1.423.197

3. Druge kratkoročne terjatve / Other current receivablesPopravek vrednosti na dan 1. 1. / Value adjustments as at 1 January 17.609 18.836 + oblikovani popravki vred. v letu / + adjustments during the year 130.490 760 - plačane sporne in dvomljive terjatve / disputed and doubtful receivables paid 3.673 0 - odpis terjatev v letu / write-offs of receivables during the year 13.298 1.988Končno stanje popravka terjatev 31. 12. / Closing balance as at 31 December 131.127 17.609

SKUPAJ / TOTALPopr. vred. na dan 1. 1. / Value adjustments as at 1 January 1.451.053 1.303.113 + oblikovani popravki v letu / + adjustments during the year 591.779 475.247 - plačane sporne in dvomljive terjatve / - disputed and doubtful receivables paid 236.818 183.700 - odpis terjatev v letu / - write-offs of receivables during the year 228.516 128.482 - tečajne razlike / - exchange differences 2.368 0 - popravek terjatev / - adjustments to receivables 27.515 15.126Končno stanje popr. vrednosti terjatev 31. 12. / Closing balance as at 31 December 1.547.614 1.451.053

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b5cashinbank,chequesandcashinhand

b5dObrOimetjepribankah,čekiingOtOvina

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Gotovina v blagajni in prejeti čeki / Cash-in-hand and cheques received 13.203 7.473 1772. Denarna sredstva v banki / Cash at banks 1.881.037 2.534.156 74

Skupaj / Total 1.894.240 2.541.629 75

Denarna sredstva so izkazana po izvirni vrednosti. Predstavljajo sredstva v evrih v blagajni, sredstva v evrih na transakcijskih računih pri PBS, d. d., NKBM, d. d., Abanki Vipi, d. d. ter pri NLB, d. d.

Družba ima za premostitev likvidnostnih težav na razpolago dovoljeno negativno stanje na TRR pri PBS v višini 1.043.232 evrov ter revolving kredit pri Banki Koper v višini 10.432.315 evrov.

Cash is disclosed according to historical value. The item covers funds in euros in cash registers and euros in transaction accounts at PBS d.d., NKBM d.d., Abanka Vipa d.d. and NLB d.d.

The company has an approved overdraft facility of EUR 1,043,232 on its transaction account at PBS and a revolving loan with Banka Koper of EUR 10,432,315 in order to bridge liquidity problems.

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Deferred costs and accrued revenues cover accrued costs for the coming period (supplementary pension insurance, surpluses, insurance premiums, subscriptions and membership fees).

Aktivne časovne razmejitve zajemajo vnaprej plačane stroške prihodnjega obdobja (dodatno pokojninsko zavarovanje, presežki, zavarovalne premije, naročnine in članarine).

C DEFERRED COSTS (EXPENSES) AND ACCRUED REVENUES

C AKTIVNE ČASOVNE RAZMEJITVE

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Kratkoročno odloženi stroški in odhodki / Current deferred costs and expenses 567.369 509.135 111

Skupaj / Total 567.369 509.135 111

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If the company revalued its equity capital based on the 2007 consumer price index (5.6%), the net profit would be EUR 3,494,221.

Notes to all changes in equity components are given in the notes to the statement of changes in equity.

Če bi družba prevrednotila kapital s stopnjo rasti cen življenjskih potrebščin za leto 2007 (5,6 %), bi izkazala čisti dobiček v višini 3.494.221 evrov.

Spremembe vseh sestavin kapitala smo pojasnili pri pojasnilih k izkazu gibanja kapitala.

D KAPITAL

D EQUITY

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Osnovni kapital / Share capital 121.472.482 121.472.482 1002. Kapitalske rezerve / Capital reserves 85.697.130 85.697.130 1003. Rezerve iz dobička: / Reserves from profit 13.006.151 12.178.622 107

- zakonske rezerve / legal reserves 3.175.848 2.348.317 135 - druge rezerve iz dobička / other profit reserves 9.830.304 9.830.304 100

4. Presežek iz prevrednotenja / Revaluation surplus 13.956 21.544 655. Preneseni čisti dobiček / Retained earnings 7.675.202 0 06. Čisti dobiček poslovnega leta / Net profit or loss for the financial year 15.723.089 13.780.202 114

Skupaj / Total 243.588.011 233.149.979 104

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The calculation of the authorised actuary were based on the following assumptions: retirements in accordance with the model based on the Pension and Disability Insurance Act, mortality probability, staff turnover, a 4% discount rate, wage growth in Slovenia and in the company of 4%, an employer contribution rate of 16.1% (for payments higher than the amounts defined by the Decree on Reimbursement of Work Expenses). Provisions were also formed for claims for possible liabilities of Pošta Slovenije arising from labour-law, civil-procedure and other cases.

Pooblaščeni aktuar je pri aktuarskem izračunu upošteval naslednje predpostavke: upokojevanje v skladu z modelom na osnovi zakona o pokojninskem in invalidskem zavarovanju, verjetnost smrtnosti, fluktuacijo kadrov, diskontno stopnjo v višini 4 odstotkov, rast plač v RS in v družbi v višini 4 odstotkov, prispevno stopnjo delodajalca za izplačila v višini 16,1 odstotka (za izplačila, višja od zneskov, ki jih določa uredba o višini povračil stroškov v zvezi z delom). Za morebitne obveznosti Pošte Slovenije iz delovnopravnih, pravdnih in drugih zadev smo oblikovali rezervacije za tožbe.

E REZERVACIJE

E PROVISIONS

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Rezervacije za jubilejne nagrade / Provisions for loyalty bonuses 3.097.397 3.560.384 872. Rezervacije za odpravnine / Provisions for retirement benefits 10.300.373 9.623.090 1073. Rezervacije za tožbe / Provisions for lawsuits 544.894 0 0

Skupaj / Total 13.942.663 13.183.475 441

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

Stanje na dan 1. 1. 2007 / Balance as

at 1 January 2007

Poraba rezevacij v letu 2007 /

Provisions used during 2007

Odprava rezevacij v letu 2007 /

Elimination of provisions during

2007

Oblikovanje v letu 2007 /

Created during 2007

Stanje rezervacij na dan 31. 12. 2007 / Balance of provi-

sions as at 31 December 2007

1. Rezervacije za jubilejne nagrade / Provisions for loyalty bonuses

3.560.384 353.194 109.794 0 3.097.397

2. Rezervacije za odpravnine / Provisions for retirement benefits

9.623.090 339.992 0 1.017.274 10.300.373

3. Rezervacije za tožbe / Provisions for lawsuits

0 0 0 544.894 544.894

Skupaj / Total 13.183.475 693.186 109.794 1.562.168 13.942.663

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Non-current financial liabilities to banks represent liabilities from non-current loans intended for the purchase of fixed assets taken out with domestic banks (not PBS d.d.). The liabilities are secured by bills of exchange. The repayment period for non-current loans is five years.

Interest rates range between 4.00 and 5.28% (data for the 3 and 6-month EURIBOR given as at 31 December 2007).

There are no financial liabilities with a maturity of over five years.

For non-current liabilities, we found a low solvency risk and a relatively low interest rate risk (more information in Chapter 2.9.1 – Types of risks).

Other non-current operating liabilities refer to liabilities to the housing and compensation fund for housing sold.

Dolgoročne finančne obveznosti do bank predstavljajo obveznosti za dolgoročne kredite, namenjene za nabavo osnovnih sredstev pri domačih bankah (ne pri PBS). Obveznosti so zavarovane z menicami. Doba vračila dolgoročnih kreditov je pet let.

Obrestne mere se gibljejo v razponu od 4,00 do 5,28 odstotka (za 3- in 6-mesečni EURIBOR so vzeti podatki na dan 31. december 2007).

Finančnih obveznosti z rokom dospelosti, daljšim od pet let, nimamo.

Pri dolgoročnih obveznostih ugotavljamo nizko tveganje plačilne sposobnosti in relativno nizko obrestno tveganje (več v poglavju 2.9.1 Vrste tveganj).

Druge dolgoročne poslovne obveznosti iz poslovanja se nanašajo na obveznosti pri stanovanjskem ter odškodninskem skladu za prodana stanovanja.

F DOLGOROČNE OBVEZNOSTI

F NON-CURRENT LIABILITIES

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Dolgoročno dobljena posojila pri bankah / Non-current loans from banks 8.853.883 14.179.891 622. Druge dolgoročne poslovne obveznosti / Other non-current operating liabilities 38.792 54.559 71

Skupaj / Total 8.892.675 14.234.450 62

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Current financial liabilities to banks (excluding the PBS) cover the current portion of non-current financial obligations falling due in the coming year, in the amount of EUR 5,326,009. The interest rates range between 4.00% and 5.28%. The liabilities are secured by blank bills of exchange.

Current operating receivables to associated companies with a total value of EUR 421,835 refer to receivables from: PBS, d. d. (EUR 420,075) and Feniksšped, d. o. o. (EUR 1,760).

Liabilities to suppliers include:• liabilities to suppliers of fixed assets – EUR 3,254,513

and• liabilities to suppliers of operating assets – EUR

7,330,110.

Other current operating liabilities include:• liabilities to employees – EUR 9,596,002,• liabilities to the government for social security contributions

and tax – EUR 3,518,855, • liabilities from commission sales – EUR 1,362,618 and• other current liabilities – EUR 1,052,385.

The company has no liabilities to members of the Management employed on the basis of an individual contract, or to Supervisory Board members, except those relating to wages for December 2007.

Kratkoročne finančne obveznosti do bank (ne do PBS) zajemajo kratkoročni del dolgoročnih finančnih obveznosti, ki zapadejo v prihodnjem letu, v znesku 5.326.009 evrov. Obrestne mere se gibljejo v razponu od 4,00 do 5,28 odstotka. Obveznosti so zavarovane z bianko menicami.

Kratkoročne poslovne obveznosti do povezanih oseb v skupni višini 421.835 evrov predstavljajo terjatve do: PBS (420.075 evrov) in Feniksšpeda (1.760 evrov).

Obveznosti do dobaviteljev zajemajo:• obveznosti do dobaviteljev osnovnih sredstev – 3.254.513

evrov in• obveznosti do dobaviteljev obratnih sredstev – 7.330.110

evrov.

Kratkoročne obveznosti do drugih zajemajo:• obveznosti do zaposlenih – 9.596.002 evra,• obveznosti do države za prispevke za socialno varnost in

davke – 3.518.855 evrov,• obveznosti iz komisijske in konsignacijske prodaje –

1.362.618 evrov in• ostale kratkoročne obveznosti – 1.052.385 evrov.

Družba nima obveznosti do članov poslovodstva, zaposlenih po individualni pogodbi, niti do članov nadzornega sveta, razen tistih, ki se nanašajo na plače za mesec december 2007.

G KRATKOROČNE OBVEZNOSTI

GCURRENT LIABILITIES

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Kratkoročne finančne obveznosti / Current financial liabilities 5.326.009 7.203.825 742. Kratkoročne poslovne obveznosti / Current operating liabilities 26.114.483 25.984.503 1012. a Kratkoročne poslovne obveznosti do skupine podjetij, od tega: / Current operating

liabilities to group companies, of which:421.835 396.916 106

- kratkoročne poslovne obveznosti do pridruženih podjetij / current operating liabilities to affiliates

421.835 396.916 106

2. b Kratkoročne poslovne obveznosti do dobaviteljev / Current operating liabilities to suppliers

10.162.787 8.603.351 118

2. c Kratkoročne obveznosti do drugih / Current liabilities to others 15.529.861 16.984.236 91

Skupaj 31.440.492 33.188.328 95

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V pasivnih časovnih razmejitvah so zajeti vnaprej obračunani stroški izobraževanja, zavarovanja, v letu 2007 pa tudi vnaprej vračunani stroški za neizkoriščen letni dopust v znesku 2.756.236 evrov, ki so prikazani med stroški dela.

The accrued costs (expenses) and deferred revenues include accrued costs of training and insurance, and in 2007, the accrued costs of unused annual leave of EUR 2,756,236, disclosed among labour costs.

H PASIVNE ČASOVNE RAZMEJITVE

H ACCRUED COSTS (EXPENSES) AND DEFERRED REVENUES

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Kratkoročno vnaprej vračunani stroški in odhodki / Current accrued costs and ex-penses

3.010.114 141.046 2.134

2. Kratkoročno odloženi prihodki / Current deferred revenues 96.710 0 0

Skupaj / Total 3.106.824 141.046 2.203

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Postavka Drugo se nanaša predvsem na garancijo za kratkoročni kredit (10.432.088 evrov), vložek v Šolski center za pošto, ekonomijo in telekomunikacije v Ljubljani (952.086 evrov), opremo Loterije Slovenije (741.312 evrov), carinsko garancijo pri NKBM (149.773 evrov) in garancijo za Feniksšped (10.224 evrov).

The item “Other” primarily refers to a guarantee for a current loan (EUR 10,432,088), the investment in the Post Economics and Telecommunications School in Ljubljana (EUR 952,086), the equipment of Loterija Slovenije (EUR 741,312), a customs guarantee at NKBM bank (EUR 149,773) and a guarantee to Feniksšped (EUR 10,224).

I ZABILANČNA EVIDENCA

I OFF-BALANCE-SHEET ITEMS

v EUR / in EUR

Zap. št. / Ser. no.

Pomembne postavke zabilančne evidence / Significant off-balance-sheet items

31. 12. 2007 31. 12. 2006 Indeks / Index

1. Zaloge trgovskega blaga v konsignaciji / Inventories of merchandise on consignment 4.353.238 3.107.492 1402. Gotovina PBS v poslovnih enotah / PBS cash at business units 12.310.308 154.576.434 83. Drobni inventar v uporabi / Small inventory in use 3.427.356 2.903.094 1184. Drugo / Other 12.339.699 2.166.784 569

Skupaj / Total 32.430.601 162.753.803 20

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Izkaz poslovnega izida vsebuje tiste prihodke in odhodke, ki so nastali v obračunskem obdobju poslovanja družbe. Ima obliko stopenjskega zaporednega izkaza, sestavljenega po različici I, v skladu s SRS od 25.15 do 25.31 ter 25.35 in 25.36. Vrednosti so izkazane za tekoče in preteklo obdobje.

J ČISTI PRIHODKI OD PRODAJE

The income statement includes revenues and expenses arising during the accounting period from company operations. It uses the sequential form report complied using Version I, pursuant to Slovenian Accounting Standards from 25.15 to 25.31, 25.35 and 25.36. The values are disclosed for the current and past periods.

J NET SALES REVENUES

POJASNILA K IZKAZU POSLOVNEGA IZIDA

NOTES TO THE INCOME STATEMENT

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Prihodki od prodaje storitev na domačem trgu / Revenues from services sold on domestic market

210.275.860 213.175.156 99

2. Prihodki od prodaje storitev na tujih trgih / Revenues from services sold on foreign markets

1.686.093 2.493.098 68

3. Prihodki od prodaje blaga in materiala na domačem trgu / Revenues from sales of goods and materials on the domestic market

13.209.406 13.576.589 97

4. Prihodki od prodaje blaga in materiala na tujih trgih / Revenues from sales of goods and materials on foreign markets

177.504 57.919 306

Skupaj / Total 225.348.863 229.302.762 98

Čiste prihodke od prodaje sestavljajo prihodki od opravljenih poštnih in drugih storitev na domačem trgu in v mednarodnem poštnem prometu, prihodki od denarnih storitev in prihodki od prodaje blaga.

Prihodki od prodaje so doseženi predvsem na območju Republike Slovenije.

V skladu s pravilnikom o računovodstvu razkrivamo skupine prihodkov, ki presegajo 10 odstotkov v skupini in katerih skupina predstavlja več kot 10 odstotkov poslovnih prihodkov: v skupini 760 – Prodaja proizvodov in storitev na domačem trgu izkazujeta najvišji doseženi promet v letu 2007 naslednji skupini storitev:- prihodki od prenosa standardnih pisem v domačem

prometu brez storitve – 36.237.679 evrov in- prihodki od vplačil posebnih položnic – 30.301.590

evrov.

Net sales revenues comprise revenues from postal and other services provided on the domestic market and in international postal service, revenues from cash services, and revenues from the sale of merchandise.

Sales revenues are primarily generated within the Republic of Slovenia.

In line with the Rules on Accounting, we disclose revenues that exceed 10% within a revenue group where that group represents more than 10% of operating revenues: in group 760 – “Sales of products and services on the domestic market”, the highest turnover was disclosed for the following groups of services in 2007:- revenues from the domestic distribution of standard letters,

excluding services – EUR 36,237,679 and- revenues from payments using dedicated payment orders –

EUR 30,301,590.

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Prevrednotovalni poslovni prihodki od terjatev predstavljajo plačilo spornih terjatev, ki še niso bile izločene iz knjigovodskih evidenc.

Revaluation operating revenues from receivables represent the payment of disputed receivables that were not excluded from accounting records.

K OTHER OPERATING REVE-NUES (INCLUDING REVALUA-TION OPERATING REVENUES)

K DRUGI POSLOVNI PRIHODKI (S PREVREDNOTOVALNIMI POSLOVNIMI PRIHODKI)

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Dobiček od prodaje (izločitve) osnovnih sredstev / Gains from the sale (disposal) of fixed assets

208.657 286.394 73

2. Prevrednotovalni poslovni prihodki od terjatev / Revaluation operating revenues from receivables

236.818 179.196 132

3. Odprava izgub zaradi oslabitve osnovnih sredstev / Elimination of losses due to the impairment of fixed assets

93.771 0 0

4. Odprava rezervacij za jubilejne nagrade / Elimination of provisions for loyalty bonuses

109.794 0 0

Skupaj / Total 649.040 465.590 139

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-byfunctiOnaltype

-pOfunkciOnalnihvrstahv EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Stroški uprave / General and administrative costs 33.358.080 35.737.076 932. Stroški prodaje / Costs of sales 162.492.812 154.199.289 1053. Nabavna vrednost trgovskega blaga / Purchase value of merchandise 9.848.758 11.053.850 89

Skupaj / Total 205.699.650 200.990.215 102

L STROšKI

L COSTS

-pOnaravnihvrstah

l1strOškimateriala,stOritevinnabavnevrednOstitrgOvskegablaga

-bynaturaltype

l1cOstsOfmaterials,servicesandpurchasevalueOfmerchandise

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Stroški materiala / Material costs 9.189.700 9.332.578 98 - stroški materiala / costs of material 1.898.962 2.032.036 93 - stroški energije / energy costs 5.609.763 5.135.462 109 - odpis drobnega inventarja / write-off of small inventory 933.562 1.500.453 62 - stroški pisarniškega materiala in strokovne literature / stationery supplies and technical literature 735.155 639.680 115 - popisne razlike pri materialu / inventory differences for materials 12.259 24.947 49

2. Stroški storitev / Costs of services 33.884.934 33.127.925 102 - stroški prevoznih storitev / cost of transport services 2.182.814 1.561.728 140 - najemnine / rentals 3.747.888 4.128.579 91 - stroški storitev v zvezi z vzdrževanjem osnovnih sredstev / costs of fixed asset maintenance 6.125.678 5.853.186 105 - stroški storitev poštnega prometa / costs of postal services 2.751.487 3.521.085 78 - povračila stroškov v zvezi z delom / reimbursement of work-related expenses 1.355.687 1.354.051 100 - stroški intelektualnih storitev in osebnih storitev / costs of intellectual and personal services 1.286.205 1.201.589 107 - zavarovalne premije, stroški bančnih storitev in plačilnega prometa, / insurance premiums, costs of banking and payment services 7.166.973 6.674.967 107 - stroški sejmov, reklame, propagande in reprezentance / costs of fairs, advertising, publicity and promotion 1.445.026 1.282.978 113 - stroški drugih storitev / other costs of services 7.823.178 7.549.762 104

3. Nabavna vrednost trgovskega blaga / Purchase value of merchandise 9.848.758 11.053.850 89

Skupaj / Total 52.923.393 53.514.353 99

Stroški materiala in energije so bili v letu 2007 za 2 odstotka nižji kot v preteklem letu. V strukturi stroškov predstavljajo največje deleže:• gorivo za transportna sredstva (33 % oz. 3.057.525

evrov),• električna energija (19 % oz. 1.726.359 evrov),• energija za ogrevanje (9 % oz. 815.238 evrov),

Material and energy costs were 2% lower in 2007 than the previous year. The following represent the major cost items:• vehicle fuel (33% or EUR 3,057,525),• electricity (19% or EUR 1,726,359),• heating costs (9% or EUR 815,238),• materials for maintenance of fixed assets and small

inventory (8% or EUR 735,558),

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• write-off of work and security clothing and footwear (7% or EUR 683,904),

• office materials (7 % or 637,050 EUR),• costs of auxiliary material for mail handling (6% or EUR

555,915),• costs of mail handling forms (6% or EUR 513,378),• write-off of small inventory (3% or EUR 249,658) and• other materials (1% or EUR 54,244).

Service costs were 2% higher in 2007 than the previous year. The following represent the major service cost items:• payment transaction and banking service costs for PBS

(14% or EUR 4,597,412),• student work (11% or EUR 3,778,739), • maintenance of computer equipment and licences (8% or

EUR 2,754,867), • costs of leased lines and maintenance contracts for

telecommunications devices (8% or EUR 2,672,775),• costs of international invoicing for postal services (7% or

EUR 2,326,457), • insurance costs (6% or EUR 1,983,346), • cleaning costs (4% or EUR 1,513,186), • transporting mail by motor vehicles (4% or EUR

1,484,887),• maintenance of personal and freight vehicles (4% or EUR

1,381,985) and• maintenance of buildings (4% or EUR 1,285,349).

In 2007, EUR 31,515 was spent on auditing, as follows:- auditing the annual report – EUR 31,093 (Deloitte revizija,

d.o.o., Ljubljana) and- other non-auditing services – EUR 422 (Revidicom, d.o.o.,

Maribor).

l2depreciatiOn/amOrtisatiOn

• stroški materiala za vzdrževanje OS in DI (8 % oz. 735.558 evrov),

• odpis službene in varstvene obleke ter obutve (7 % oz. 683.904 evre),

• stroški pisarniškega materiala in kartuš (7 % oz. 637.050 evrov),

• stroški pomožnega materiala za poštno manipulacijo (6 % oz. 555.915 evrov),

• stroški obrazcev za poštno manipulacijo (6 % oz. 513.378 evrov),

• stroški odpisov drobnega inventarja (3 % oz. 249.658 evrov) in

• drugi stroški materiala (1 % oz. 54.244 evrov).

Stroški storitev so bili v letu 2007 za 2 odstotka višji kot v preteklem letu. V strukturi stroškov storitev zavzemajo največji delež:• stroški plačilnega prometa in bančnih storitev za PBS

(14 % oz. 4.597.412 evrov),• stroški študentskega dela (11 % oz. 3.778.739 evrov), • stroški vzdrževanja računalniške opreme in licenc (8 % oz.

2.754.867 evrov), • stroški zakupljenih vodov in pogodb za vzdrževanje

telekomunikacijskih naprav (8 % oz. 2.672.775 evrov),• stroški mednarodnega obračuna za poštne storitve (7 % oz.

2.326.457 evrov), • stroški zavarovanja (6 % oz. 1.983.346 evrov), • stroški čiščenja (4 % oz. 1.513.186 evrov), • stroški prevoza pošte z motornimi vozili (4 % oz. 1.484.887

evrov),• stroški vzdrževanje osebnih in tovornih vozil (4 % oz.

1.381.985 evrov) in• stroški vzdrževanja stavb (4 % oz. 1.285.349 evrov).

V letu 2007 je bilo porabljeno za revizorske preglede 31.515 evrov, od tega za:- revidiranje letnega poročila – 31.093 evrov (Deloitte

revizija, d.o.o., Ljubljana) in- druge nerevizijske storitve – 422 evrov (Revidicom, d.o.o.,

Maribor).

l2amOrtizacija

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Neopredmetena sredstva / Intangible fixed assets 1.084.669 1.268.333 862. Opredmetena sredstva: / Tangible fixed assets 11.757.137 13.858.173 85

- zgradbe / buildings 4.182.771 5.846.008 72- oprema / equipment 7.531.265 7.969.259 95- zemljišče - parkirišče / land - parking lots 43.101 42.906 100

Skupaj / Total 12.841.806 15.126.506 85

l3labOurcOsts

l3strOškidela

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Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Stroški dela / Labour costs - plače zaposlenih / employees’ salaries and wages 79.657.962 77.234.855 103 - nadomestila plač zaposlenim / wage compensations to employees 19.946.980 16.275.227 123 - dajatve na plače za zagotavljanje socialne varnosti / social security contributions 16.175.038 15.156.376 107 - dodatno pokojninsko zavarovanje II. steber / supplementary pension insurance (pillar II) 2.666.250 2.609.201 102 - davek na izplačane plače / payroll taxes 2.612.097 3.217.312 81 - drugi stroški dela / other labour costs 16.199.689 15.186.473 107

Skupaj 137.258.016 129.679.444 106

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Povprečno št. zaposlencev na podlagi del.ur / Average number of employees based on hours worked 6.351 6.317 103

2. Stroški dela na zaposlenca v EUR / Labour costs / employee (in EUR) 21.612 20.530 103

V drugih stroških dela so največje postavke:• regres – 5.723.202 evrov,• prevoz na delo – 5.072.476 evrov,• prehrana med delom – 4.697.293 evrov,• izplačila, ki presegajo odredbo – 213.311 evrov,• solidarnostne pomoči – 96.522 evrov,• posebne nagrade delavcem – 96.402 evrov,• čiščenje in urejanje okolice – 90.785 evrov in• sejnine članov sveta delavcev – 70.300 evrov.

Prejemki, ki so jih v poslovnem letu prejele skupine oseb iz 16. točke prvega odstavka 69. člena ZGD-1, so naslednji: • poslovodstvo – 356.772 evrov,• nadzorni svet – 140.268 evrov in• zaposleni po individualnih pogodbah – 1.643.250 evrov.

The major items included in “Other labour costs” are:• annual leave – EUR 5,723,202,• travel to work – EUR 5,072,476,• food allowance – EUR 4,697,293,• payments exceeding the order – EUR 213,311,• social assistance – EUR 96,522,• special bonuses to employees – EUR 96,402, • cleaning and environmental management – EUR 90,785,• attendance fees for workers’ council members – EUR

70,300.

The receipts for the groups of people referred to in Item 16 of the first paragraph of Article 69 of the Companies Act (ZGD-1) in the business year are as follows: • Management – EUR 356,772,• Supervisory Board – EUR 140,268,• employees on individual contracts – EUR 1,643,250.

l4OperatingexpensesfrOmrevaluatiOn

-fOrintangibleandtangiblefixedassets

l4prevrednOtOvalnipOslOvniOdhOdki

-prineOpredmetenihsredstvihinOpredmetenihOsnOvnihsredstvih

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Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Izguba ob izločitvi osn. sredstev / Loss from disposal of fixed assets 107.682 38.933 2772. Popisni primanjkljaji pri osn. sredstvih / Inventory deficit for fixed assets 6.794 3.652 1863. Oslabitev osnovnih sredstev / Impairment of fixed assets 0 479.367 04. Slabitev investicij v teku / Impairments of investments in progress 0 129.737 0

Skupaj / Total 114.476 651.689 18

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Popravki vrednosti terjatev / Adjustments to the value of receivables 564.264 460.122 1232. Popravki vrednosti zalog / Adjustments to the value of inventories -413 -6.010 73. Popravek DDV / VAT adjustments 21.252 248.118 9

Skupaj / Total 585.103 702.230 83

Izgubo ob izločitvi osnovnih sredstev predstavlja negativna razlika med prodajno vrednostjo osnovnih sredstev in njihovo neodpisano sedanjo knjigovodsko vrednostjo.

-priObratnihsredstvih

The losses from the exclusion of fixed assets refer to the negative difference between the selling price of tangible assets and their current carrying amount.

-fOrOperatingassets

Popravki vrednosti terjatev so v primerjavi z letom 2006 višji, kar je posledica večjega obsega prodaje in porasta negotovinske realizacije (upadanje deleža gotovinskih plačil).

Adjustments to receivables were higher than in 2006, due to the greater volume of sales and growth in payments based on invoices (drop in the proportion of cash payments).

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Postavka Rezervacije predstavlja dodatno oblikovane rezervacije za leto 2007 iz naslova odpravnin ter morebitnih obveznosti Pošte Slovenije iz delovnopravnih, pravdnih in drugih zadev.

Drugi stroški:• dajatve, ki niso odvisne od stroškov dela – 476.832 evrov,• nagrade dijakom in študentom na delovni praksi – 37.047

evrov,• štipendije dijakom in študentom – 116.235 evrov in• nadomestila za uporabo stavbnega zemljišča – 484.152

evrov.

Med stroški dajatev, ki niso odvisni od stroškov dela, izkazujemo stroške za:• športne igre in rekreacijo delavcev – 155.445 evrov,• dotacije društvom – 133.524 evrov,• aktivnosti upokojencev – 32.991 evrov,• novoletno obdaritev otrok – 58.324 evrov,• socialna izplačila – 37.383 evrov,• dokup delovne dobe – 6.673 evrov,• izplačila za humanitarne, kulturne in druge namene –

36.901 evro in• drugo – 15.592 evrov.

The provisions item represents the provisions additionally formed for 2007 for severance pay and possible liabilities of Pošta Slovenije relating to claims from labour-law, civil-procedure and other cases.

Other costs:• levies not based on labour costs – EUR 476,832,• bonuses to students on work practice – EUR 37,047,• study grants for students – EUR 116,235 and• compensation for use of building land – EUR 484,152.

Costs for the following are disclosed as levies not based on labour costs:• sports and recreation for employees – EUR 155,445,• grants to societies – EUR 133,524,• activities for pensioners – EUR 32,991,• New Year gifts for children – EUR 58,324,• social assistance – EUR 37,383,• buyout of service period – EUR 6,673,• payments for humanitarian, culture and other purposes –

EUR 36,901 and• other – EUR 15,592.

M DRUGI POSLOVNI ODHODKI

M OTHER OPERATING EXPENSES

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Drugi poslovni odhodki, od tega: / Other operating expenses of which: 2.676.435 2.669.913 100- rezervacije / - provisions 1.562.168 1.569.446 100- drugi stroški / - other expenses 1.114.267 1.100.467 101

Skupaj / Total 2.676.435 2.669.913 100

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N FINANČNI PRIHODKI

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Finančni prihodki iz deležev v drugih družbah / Financial revenues from participating interests in other companies

9.586 1.312 731

2. Finančni prihodki iz danih posojil, od tega: / Financial revenues from loans, of which: 1.903.497 1.177.438 162- finančni prihodki iz posojil, danih družbam v skupini / financial revenues from loans to companies within the group

0 178.339 0

- finačni prihodki iz posojil, danih drugim / financial revenues from loans to others 1.903.497 999.099 1913. Finančni prihodki iz poslovnih terjatev do drugih / Financial revenues from other

operating receivables231.322 350.684 66

Skupaj / Total 2.144.406 1.529.434 140

N FINANCIAL REVENUES

Financial revenues from loans issued and operating receivables represent interest from banks, SOD, exchange rate differences and default interest.

Finančni prihodki iz danih posojil in iz poslovnih terjatev predstavljajo obračunane obresti bank, SOD-a, tečajne razlike in zamudne obresti.

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O FINANČNI ODHODKI

O FINANCIAL EXPENSES v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Finančni odhodki iz finančnih obveznosti, od tega: / Financial expenses from financial liabilities, of which:

822.586 699.438 118

- finančni odhodki iz posojil, prejetih od družb v skupini / financial expenses for loans from companies within a group

0 639 0

- finančni odhodki iz posojil, prejetih od bank / financial expenses for loans from banks

813.112 698.782 116

- finančni odhodki iz drugih finančnih obveznosti / financial expenses from other financial liabilities

9.474 17 55.729

2. Finančni odhodki iz poslovnih obveznosti, od tega: / Financial expenses from operating liabilities, of which:

196.408 118.766 165

- finančni odhodki iz obveznosti do dobaviteljev in meničnih obveznosti / financial expenses from liabilities to suppliers and bills of exchange

195.715 117.656 166

- finančni odhodki iz drugih poslovnih obveznosti / financial expenses from other operating liabilities

693 1.110 62

Skupaj / Total 1.018.994 818.204 125

Odhodki za obresti so se v letu 2007 povečali zaradi višjih obrestnih mer (porast EURIBOR-a).

Interest expenses increased in 2007 due to higher interest rates (rise in EURIBOR).

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P DRUGI PRIHODKI

P OTHER REVENUES

v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Izterjane odpisane terjatve / Recovery of written-off receivables 4.465 5.153 872. Prejete odškodnine / Compensation received 126.403 357.939 353. Prejete nagrade - preseganje kvote invalidi / Remuneration received - exceeding the

quota for disabled persons114.830 0 0

3. Druge postavke / Other items 156.703 155.424 101

Skupaj / Total 402.401 518.516 78

Prejete odškodnine vključujejo predvsem povrnjene odškodnine za poškodovana transportna sredstva oz. poškodbe na objektih ter odškodnine zaradi neizpolnitve pogodbenih obveznosti.

V drugih postavkah predstavljajo večje postavke nakazila PBS (blagajniški presežki) za posamezne poslovne enote ter odpisi obveznosti po inventurnem elaboratu.

Other compensation received included compensation for damaged means of transport and damage to buildings and compensation for failure to meet contractual obligations.

The largest items disclosed under other items were those paid by PBS (cash register surpluses) for individual business units and write-offs of liabilities according to an inventory analysis.

R DRUGI ODHODKI

R OTHER EXPENSES

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Zap. št. / Ser. no.

Postavka / Item

2007 2006 Indeks / Index

1. Denarne kazni / Fines 94 1.925 52. Odškodnine / Compensations 83.391 53.111 1573. Druge neobičajne postavke / Other extraordinary items 57.255 6.888 8314. Odhodki iz amort. naložb. nepremičnin / Expenses from amortisation of investment

properties47.782 48.011 100

Skupaj / Total 188.521 109.935 171

Postavka Odškodnine vsebuje predvsem plačilo nadomestil za izgubljene poštne pošiljke ter drugih odškodnin.

Postavka Druge neobičajne postavke vsebuje:- doplačilo davka od dohodka pravnih oseb za leto 2005

po opravljenem inšpekcijskem pregledu v višini 30.880 evrov,

- plačilo po pravnomočni sodbi v višini 13.451 evrov in- odpis terjatev po inventurnem elaboratu v višini 4.442

evrov.

Amortizacija naložbenih nepremičnin predstavlja amortizacijo objektov, ki jih dajemo v najem, obračuna se v višini, ki je sorazmerna deležu v najem oddanih prostorov posameznega objekta.

The compensation item includes reimbursements paid for lost postal items and other compensation.

The item “Other extraordinary items” refers to:- corporate income tax surcharge for 2005 after an inspection

in the amount of EUR 30,880;- payment due to a final court judgement of EUR 13,451

and- a write-off of receivables according to an inventory

analysis in the amount of EUR 4,442.

The depreciation of investment property represents the depreciation of rented facilities, calculated as a proportion of the rented premises from an individual building.

S DEFERRED TAXESThe company disclosed EUR 265,358 in deferred tax in its income statement, which increased its profit for the accounting period.

S ODLOžENI DAVKIDružba v izkazu poslovnega izida prikazuje 265.358 evrov odloženega davka, kar je vplivalo na povišanje poslovnega izida obračunskega obdobja.

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v EUR / in EUR

Na dan 31. 12. 2007 / As at 31 Dec 2007

Rezervacije / Provisions - 4.379Popravek vrednosti terjatev / Adjustment to value of receivables + 86.361Opredmetena osnovna sredstva / Tangible fixed assets + 183.376

Skupaj / Total 265.358

Odloženi davki, ki vplivajo na poslovni izid 2007/ Deferred tax affecting the 2007 profit and loss:

Izkaz denarnega toka prikazuje spremembe stanja denarnih sredstev za poslovno leto. Sestavljen je po neposredni metodi, po različici I, v skladu s SRS 26.6.

Podatki iz izkaza denarnega toka za leti 2006 in 2007 niso povsem primerljivi, kajti v letu 2007 smo spremenili način vodenja denarnih tokov, in sicer:• Med druge prejemke pri poslovanju ne vključujemo več

transakcije pri plačah za refundacije, prevoz, prehrano, prostovoljno dodatno zavarovanje itd., kajti gre za transakcijo, ki se je pri plačah pojavila med prejemki in hkrati med izdatki in se več ne tvori.

• Med druge prejemke pri poslovanju prav tako ne vključujemo več transakcije za prostovoljno dodatno zavarovanje, ker se pri plačah prav tako pojavi isti dan kot prejemek in izdatek. Dejansko izplačilo pa se izvrši 20. v mesecu.

• Med izdatke za nakup materiala in storitev ne vključujemo transakcij za refundacije, prevoz, prehrano, prostovoljno dodatno zavarovanje …

• Med izdatke za plače ne vključujemo transakcije za prostovoljno dodatno zavarovanje na plačilni dan.

• Med prejemke od odtujitve naložbenih nepremičnin ne vključujemo prejemkov od odplačil kreditov za nakup stanovanj, ker so ti v knjigovodstvu vodeni kot dolgoročna terjatev, zato jih bomo v bodoče izkazovali med drugimi prejemki pri poslovanju.

• Med prejemke od odtujitve dolgoročnih finančnih naložb vključujemo tudi odplačila kreditov, odobrenih po stanovanjskem zakonu in za gradnjo individualnih stanovanjskih hiš, ker so ti krediti v knjigovodstvu vodeni kot dolgoročno dana posojila.

prejemkipripOslOvanjuMed prejemki iz poslovanja so ločeni prejemki od prodaje proizvodov in storitev, kamor smo beležili prejemke za poslovne enote, medtem ko so prejemki uprave vodeni pod drugimi prejemki.

izdatkipripOslOvanjuIzdatke za nakup materiala in storitev pridobivamo direktno iz plačil dobaviteljem po šifri izdatka.

Med izdatke za plače in deleže zaposlencev v dobičku vključujemo nakazila plač na TRR in dohodnino, med izdatke za prispevke od plač in ostale davke pa izdatke za prispevke od plač, izdatke za plačilo davka od dohodka pravnih oseb ter izdatke za plačilo 2-odstotnega davka od prometa nepremičnin.

The cash flow statement sets out changes in the balance of cash and cash equivalents during the accounting period. It is compiled according to the indirect method, Version I, in accordance with SAS 26.6.

The data from the cash flow statement for 2006 and 2007 are not completely comparable as in 2007 we changed the method of recording cash flows as follows:• Other inflows from operating activities no longer include

pay-related transactions for refunds, transport, food, voluntary supplementary insurance, etc. as these are transactions that appear in both pay inflows and outflows and are no longer formed.

• Other inflows from operating activities also no longer include transactions relating to voluntary supplementary insurance, which also appear as both pay inflows and outflows on the same day. The actual payment is made on the 20th day of the month.

• Outflows for the purchase of materials and services do not include transactions for refunds, transport, food, voluntary supplementary insurance, etc.

• Outflows for salaries do not include transactions for voluntary supplementary insurance on pay day.

• Inflows from the disposal of investment property do not include inflows from the repayment of housing loans as these were recorded in accounting books as non-current receivables, which is why they will be disclosed among other inflows from operating activities in the future.

• Inflows from the disposal of non-current financial investments also include the repayment of loans approved under the Housing Act and for building individual residential houses as these loans are recorded in accounting books as long-term loans.

inflOWsfrOmOperatingactivitiesInflows from operating activities include inflows from the sale of products and services as a separate item, where we recorded inflows for business units, while the Management’s inflows were recorded under other inflows.

OutflOWsfrOmOperatingactivitiesOutflows for the purchase of material and services are acquired directly from supplier payments by expenditure code.

Outflows for the wages and participating interests of employees include pay remittances into transaction accounts and personal income tax, while outflows for pay contributions and other taxes include outflows for wage contributions, outflows for the payment of corporate income tax and outflows for the payment of the 2% tax on real estate sales.

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POJASNILA K IZKAZU DENARNEGA TOKA

NOTES TO THE CASH FLOW STATEMENT

Other disclosed outflows include payments of attendance fees for workers’ council members and the PBS payment after the post office robbery, which are evident from the transaction account.

inflOWsfrOminvestingactivitiesInflows from interest and participation in the profit of others relating to investments include interest received from time deposits.

Proceeds from the disposal of tangible fixed assets and investment property were collected after inflows evident from transaction accounts.

OutflOWsfrOminvestingactivitiesOutflows for the acquisition of tangible fixed assets were collected from supplier payments by expenditure code.

inflOWsfrOmfinancingactivitiesIn 2007, we did not require additional loans for uninterrupted operations.

OutflOWsfrOmfinancingactivitiesOutflows from financing activities refer to the payment of annual instalments and interest on non-current loans and profit shares.

Drugi izdatki izkazujejo plačila sejnin nadzornemu svetu, izplačilo PBS po ropu pošte itd., ki so vidne iz transakcijskega računa.

prejemkiprinalOžbenjuMed prejemki od dobljenih obresti in deležev v dobičku drugih, ki se nanašajo na naložbenje, so prikazane prejete obresti od vezanih depozitov.

Prejemke od odtujitve opredmetenih osnovnih sredstev in naložbenih nepremičnin smo zbirali po prilivih, vidnih iz transakcijskih računov.

izdatkiprinalOžbenjuIzdatke za pridobitev opredmetenih osnovnih sredstev smo zbrali iz plačil dobaviteljem po šifri izdatka.

prejemkiprifinanciranjuV letu 2007 za nemoteno poslovanje nismo potrebovali dodatnih kreditov.

izdatkiprifinanciranjuZ izdatki pri financiranju smo odplačali anuitete in obresti od dolgoročnih kreditov in udeležbo na dobičku.

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The statement of changes in equity has the form of a composite table showing changes of all equity capital components, in accordance with SAS 27, compiled according to Version I.

1. Pursuant to a Slovenian Government decision (132nd session of 23 August 2007), a total of EUR 6,105,000 was charged to the net profit carried forward as follows:• profit share of EUR 6,000,000 and• bonuses to Pošta Slovenije, d.o.o. Supervisory Board

members of EUR 105,000.

2. Pursuant to Articles 64 and 230 of the Companies Act, the net profit for the current year was reduced by EUR 827,531 due to the transfer to statuary reserves.

3. The revaluation surplus fell by EUR 7,589 due to a decrease in the revaluation surplus from non-current financial investments (revaluation of SOD bonds to market price).

4.4transactiOnsWithassOciatedpartiesRevenues/expenses with companies in the Group in 2007

Izkaz gibanja kapitala ima obliko sestavljene razpredelnice sprememb vseh sestavin kapitala v skladu s SRS 27; sestavljen je po različici I.

1. V breme prenesenega čistega dobička v višini 6.105.000 evrov je bila na osnovi sklepa Vlade RS (132. redna seja dne 23. avgusta 2007) izplačana:• udeležba na dobičku v višini 6.000.000 evrov in• nagrada članom nadzornega sveta Pošte Slovenije v višini

105.000 evrov bruto.

2. V skladu s 64. in 230. členom ZGD-1 se je znižal čisti dobiček tekočega leta za 827.531 evrov zaradi prenosa v zakonske rezerve.

3. Presežek iz prevrednotenja se je zmanjšal za 7.589 evrov zaradi zmanjšanja presežka iz prevrednotenja iz naslova dolgoročnih finančnih naložb (prevrednotenje obveznic SOD-a na tržno ceno).

4.4pOslOvanjespOvezanimiOsebamiPrihodki/odhodki s podjetji v skupini v letu 2007

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v EUR / in EUR

Zap. št. / Ser. no.

Postavka / Item EPPS PBS Feniksšped SKUPAJ / TOTAL

1. Prihodki / Revenues 229.822 4.791.111 2.351 5.023.284- poslovni prihodki / operating revenues 229.822 4.440.333 2.351 4.672.506- finančni prihodki / financing revenues 0 347.148 0 347.148- drugi prihodki / other revenues 0 3.630 0 3.630

2. Odhodki / Expenses 1.142 5.119.890 1.546 5.122.578- poslovni odhodki / operating expenses 1.142 5.119.890 1.546 5.122.578- finančni odhodki / financial expenses 0 0 0 0

4.5dOgOdkipOdatumubilancestanjaPo datumu bilance stanja ni bilo drugih poslovnih dogodkov, ki bi vplivali na izkazani poslovni izid in premoženjsko finančno stanje v računovodskih izkazih družbe za leto 2007.

4.5pOst-balance-sheeteventsThere were no other business events after the balance sheet date that could have an impact on the disclosed operating results and the company’s financial position in the financial statements for 2007.

POJASNILA K IZKAZU GIBANJA KAPITALA

NOTES TO THE STATEMENT OF CHANGES IN EQUITY

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Naročnik: Pošta Slovenije d. o. o.Oblikovanje: Studio 3S d. o. o.

Prevod: Amidas d. o. o.Tisk: Schwarz d. o. o.Naklada: 1000 kosov

Julij 2008

Client: Pošta Slovenije d. o. o.Design: Studio 3S d. o. o.Translation: Amidas d. o. o.Press: Schwarz d. o. o.Number of copies: 1000

July 2008