KASA Change 7.14
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Transcript of KASA Change 7.14
Dealing Effectively With Change
Kuala LumpurOct 6th 2011
“Education is the most powerful weapon which you can use to change the world.” ― Nelson Mandela
Anyone who tells you they enjoy change…
should seek immediate professional help.
Attention
Influence
Control
• The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
The Key To Success in the New Normal…
•Nimbleocity•Nim-bo-licious
Emotional Response to Perceived Negative Change
Stability
Immobilization
Denial
Anger
Bargaining
Depression
Testing
Acceptance
TimePassive
Active
Emoti
onal
Res
pons
e
Managing Positive Responses to Change
Uninformed Optimism
Informed Pessimism
HopefulRealism
Informed Optimism
Completion
CheckingOut
TIME
PESS
IMIS
M
8 Steps to the Change Process
Build an irresistible case for change
Create a strong sense of urgency
Create a clear vision for successful change
and communicate it relentlessly
Form a powerful guiding coalition
Plan for and celebrate small wins
Empower others to act
Institutionalize the change
Four antidotes to change resistance
1. Bring people face-to-face with the external pressures to change.
2. Engage change “zealots.”
3. Manage feelings & emotions.
4. Support the change with new tools, systems and training.
THANK YOUIf you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence