Karnataka State Police RFP Volume 1

,

Crime & Criminal Tracking Network and Systems

(CCTNS)

E-Governance Mission Mode Project (MMP) of MHA, GoI

RFP for State System Integrator

Karnataka

State Crime Record Bureau

Bangalore

Functional & Technical Specifications Volume -I

Karnataka State Police RFP for Selection of State System Integrator 1

E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems 2011

Document History

Version Date of Submission Created by First Version 05/07/2011 Karnataka State Police



TABLE OF CONTENTS

S. NO. CONTENTS PAGE NO 1. PROJECT INTRODUCTION 8

1.1 PROJECT BACKGROUND 12 1.2 BACKGROUND OF POLICE SYSTEMS IN INDIA 13

1.3 OVERVIEW OF CRIME AND CRIMINALS TRACKING NETWORK AND SYSTEMS (CCTNS) 15 1.4 VISION & OBJECTIVE OF CCTNS 16 1.5 DESIRED OUT COME OF CCTNS 17 1.6 GOALS OF THIS RFP 18 1.7 RFP ISSUING AUTHORITY 19 1.8 STRUCTURE OF THE RFP 19 2 POLICE IT & OTHER LEGACY ,LEGACY SYSTEM & ICT INFRASTRUCTURE 20

2.1 OVERVIEW OF POLICE IT 20 2.2 EXISTING LEGACY SYSTEMS 26 2.3 EXISTING DATA CENTER INFRASTRUCTURE 32 2.4 EXISTING WAN INFRASTRUCTURE 41 2.5 EXISTING CLIENT SIDE INFRASTRUCTURE 42 3. IMPLEMENTATION FRAME WORK OF POLICE IT/CCTNS PROJECT 66

3.1 OVERVIEW OF CURRENT STATUS OF POLICE IT PROJECT 67

3.2 SUMMARY OF POLICE IT GAPS & IMPLEMENTATION SCOPE 69 3.3 TRANSITION REQUIREMENT & RESPONSIBILITY 72 4. CORE APPLICATION SOFTWARE 74

4.1 CAS (CENTER) 74 4.2 CAS (STATE) 75 4.3 ROLE OF SOFTWARE DEVELOPMENT AGENCY (SDA) POLICE IT & CAS INTEGRATIONS 76 5. GEOGRAPHICAL COVERAGE OF THE PROJECT 78 6. SCOPE OF SERVICES 84

6.1 OVERVIEW OF THE SCOPE OF WORK FOR THE SYS TEM INTEGRATOR 86 6.2 PROJECT PLANNING AND MANAGEMENT 87 6.3 CONFIGURATION , CUSTOMIZATION AND EXTENSION (NEW MODULES) OF POLICE

IT/ AND INTEGRATION WITH CAS (CENTER) AND EXTERNAL AGENCIES 93

6.4 SITE PREPARATION AT POLICE STATIONS AND HIGHER OFFICES 94 6.5 INFRASTRUCTURE AT THE CLIENT SIDE LOCATIONS 95 6.6 DATA MIGRATION AND DATA DIGITIZATION 99 6.7 IT INFRASTRUCTURE SETUP AT DATA CENTRE & DISASTER RECOVERY CENTER 102

6.8 NETWORK CONNECTIVITY FOR POLICE STATION, HIGHER OFFICES, DATACENTRE & DRC 109

6.9 INFRASTRUCTURE MAINTENANCE AND FACILITY MANAGEMENT 110

6.10 CAPACITY BUILDING, CHANGE MANAGEMENT AND COMMUNICATION & AWARENESS 124

6.11 TRAINING 129

6.12 HELPDESK OPERATIONS 130



6.13 SLA MONITORING 131

6.14 HANDHOLDING SUPPORT 132

6.15 PROVIDING WARRANTIES 134

7 REQUIREMENT ON ADHERENCE TO STANDARDS 137

8 SUPPORT TO 3RD PARTY ACCEPTANCE TESTING, AUDIT AND CERTIFICATION 138

9 ROLLOUT PLAN 143 10 BUSINESS MODEL 145 11 TEAM STRUCTURE AND COMPOSITION 149 12 EXIT MANAGEMENT & TRANSITION AT THE END OF THE CONTRACT PERIOD 159

ANNEXURE -A POLICE IT ERP APPLICATION 160 ANNEXURE-B IT INFRASTRUCTURE AT DATACENTRE & DISASTER RECOVERY CENTER 199 ANNEXURE-C SITE PREPARATION AT POLICE STATION AND HIGHER OFFICES 261 ANNEXURE-D DATA DIGITISATION AND MIGRATION 273 ANNEXURE-E NETWORK CONNECTIVITY AT POLICE STATION, HIGHER OFFICES, DATACENTRE & DRC 284 ANNEXURE-F CAPACITY BUILDING & CHANGE MANAGEMENT 330 ANNEXURE-G TECHNOLOGY STACK OF EXISTING LEGACY APPLICATION 349 ANNEXURE H GOVERNANCE STRUCTURE 351 ANNEXURE I LIST OF DELIVERABLES AND APPROVING AUTHORITY 356 ANNEXURE J EXISTING HARDWARE SPECIFICATION 357 ANNEXURE K FUNCTIONAL REQUIREMENTS 354 ANNEXURE L BREAKUP OF DISTRICT WISE RESOURCE DEPLOYMENT 384

ANNEXURE M CURRENT AMC DETAILS 385 ANNEXURE N OFFICES TO BE COVERED UNDER POLICE IT / CCTNS PROJECT 386



Calendar of Events and Other Relevant Details

This tender document is being released through the e-procurement Portal of Government of Karnataka. Interested bidders are requested to register at the portal:-

https://www.eproc.karnataka.gov.in/eprocurement/regn/supplier_registration_terms.seam to submit their bids.

S. No Information Details

1. RFP reference No and Date No: CCTNS/3/CEO/KCoPS/2011-12

2. Non Refundable Tender Processing Fee As mentioned in e-Procurement portal

3. EMD Rs. 57 Lakhs. (Rupees Sixty Lakhs only)

4. Last date for submission of written queries for clarifications and date of pre-proposal conference

Please refer to tender information in the e-procurement portal.

5. Release of response to clarifications TBD

6. Last date (deadline) for receipt of proposals in response to RFP notice


7. Place, Time and Date of opening of Technical proposals received in response to the RFP notice


8. Place, Time and Date of opening of Financial proposals received in response to the RFP notice

TBD

9. Contact Person for queries IGP, PCW,

Contact no. 080-22353871

10. Addressee and all further communications: Police Computer Wing,

MS Building, Gate 1, 7th Floor,

Bangalore - 01



Abbreviations

Sl. Abbreviations Expanded

1 ARF Accident Record Form 2 ASP Active Server Pages 3 ADGP Additional Director General of Police 4 ADSP Additional Superintendent of Police 5 Admin Administrative Module of Police IT Application 6 AR Armed Reserve 7 ASI Assistant Sub-Inspector of Police 8 AVLS Automated Vehicle Logging System 9 AFIS Automatic Fingerprint Identification System

10 Blackberry Blackberry mobile phone based application 11 BB Broadband network with at least 256 kbps connectivity 12 BPR Business Process Re-engineering 13 CB Capacity Building 14 CAS (Center) CAS to run at the Center (NCRB) 15 CAS (State) CAS to run at the State level 16 CAS CCTNS Core Application Software 17 CPU Central Processing Unit of a computer 18 CrPC Code of Criminal Procedure, 1973 19 CIPA Common Integrated Police Application 20 OS Computer Operating System 21 CCIS Crime and Criminal Information System 22 CCTNS Crime and Criminal Tracking and Network Systems 23 CB Crime Branch 24 CID Criminal Investigation Department 25 DMZ Demilitarized Zone 26 DCP Deputy Commissioner of Police 27 DIG Deputy Inspector General of Police 28 DSP Deputy Superintendent of Police 29 DG&IGP Director General and Inspector General of Police 30 DGP Director General of Police 31 DCRB District Crime Record Bureau 32 DIO District Information Officer 33 DMT District Mission Team 34 E-Beat Electronic Beat Management System 35 Police IT End-to-end ERP application being developed and deployed by Karnataka State 36 ERP Enterprise Resource Planning 37 FTP File Transfer Protocol



38 FIR First Information Report 39 FRO Foreigner's Registration 40 FSL Forensic Science Laboratory 41 G-CARE GIS based Crime Analysis and Reporting Engine 42 GD General Diary 43 GIS Geographical Information System 44 GB Gigabyte 45 GoI Government of India 46 GoK Government of Karnataka 47 G2B Government to Business 48 G2C Government to Citizen 49 G2G Government to Government 50 HQ Head Quarters 51 HF High Frequency 52 IPC Indian Penal Code, 1860 53 ICT Information and Communication Technology 54 IT Act Information Technology Act, 2000 55 IGP Inspector General of Police 56 IVRS Integrated Voice Response System 57 IIS Internet Information Services, Microsoft 58 ISP Internet Service Provider 59 IO Investigating Officer 60 KSP Karnataka State Police 61 kbps Kilo bits per second 62 KBPS Kilo bytes per second 63 KSP DC KSP Data Center 64 KSPWAN KSP Wide Area Network 65 L&O Law and Order Module of Police IT 66 L2 Level Two (usually referring to L2 Switch in networks) 67 LAN Local Area Network 68 MIS Management Information System 69 MB Megabyte 70 MS Microsoft Corporation 71 .NET Microsoft's application development framework 72 MHA Ministry of Home Affairs 73 MMP Mission Mode Project 74 MT Motor Transport 75 MVVC Motor Vehicle Verification Counter 76 MFD Multi-Functional Device 77 MPLS Multi-Protocol Level Switching 78 NCRB National Crime Record Bureau 79 NeGP National e-Governance Plan



80 NHRC National Human Rights Commission 81 NIC National Informatics Centre 82 NOC No Objection Certificate 83 NCR Non Cognizance Report 84 PCW Police Computer Wing, Karnataka 85 PC Police Constable 86 PD Police Department 87 PI Police Inspector 88 PS Police Station 89 PSI Police Sub-Inspector 90 PTC Police Training College 91 PTS Police Training School 92 PIM Project Implementation & Monitoring Report 93 PMU Project Management Unit 94 RAM Random Access Memory 95 RTO Regional Transport Office 96 RTI Right to Information Act 97 SLA Service Level Agreement 98 SDD Software Design Document 99 SB Special Branch

100 SCRB State Crime Record Bureau 101 SDA State Designated Agency 102 SIO State Information Officer 103 SMT State Mission Team 104 SPMC State Programme Management Consultant 105 SPMU State Project Monitoring Unit 106 SWAN State Wide Area Network 107 SHO Station House Officer 108 SQL Structured Query Language 109 SI Sub Inspector 110 SDM Sub-Divisional Magistrate 111 SDPO Sub-Divisional Police Office 112 SP Superintendent of Police 113 SI System Integrator 114 SRS System Requirements Specification 115 TB Tera Byte 116 UI Under Investigation 117 UT Union Territory 118 VHF Very High Frequency 119 VPN Virtual Private Network 120 VPNoBB VPN over Broadband 121 WAN Wide Area Network



1. PROJECT INTRODUCTION

Executive Summary

The Ministry of Home Affairs has conceptualized the Crime & Criminals Tracking Network and Systems (CCTNS) project as a Mission Mode Project under the National e-Governance Plan (NeGP). CCTNS envisaged at principles of e-Governance and creation of a nationwide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around ‘investigation of crime and detection of criminals’. It aims to create infrastructure and mechanism to provide the basis for evolution of an IT enabled state-of-the art workflow (Processes) automation system in a planned manner from Police Station level upwards and also provide public service delivery systems. It will not only automate police functions at police station and higher levels but will also create facilities and mechanism to provide public services like registration of online complaints, ascertaining the status of case registered at the police station, verification of persons etc. CCTNS will cover all the Police Stations and higher offices in the States. Necessary Hardware will be provided at all these locations including data centers at State/UT and National headquarters. Consider Karnataka status of “Lead State”, Karnataka state Police will continue to use the current ERP application “POLICE IT” as its back bone software application and provide all the necessary data to NCRB as per the CCTNS project objective. All these locations will be networked by providing appropriate high-speed connectivity for data transfer and sharing of information amongst various stakeholders.

The Request for Proposal floated by the Karnataka State Police is to hire a System Integratorfwho would be responsible for enhancing the existing Police IT system, as per the Gap analysis report presented with this RFP and using its own sizing assessment, and subsequently undertake its maintenance for the next 3 years. The selection of the SI would be to provide bundled services as envisaged in the CCTNS Project. This Request for Proposal outlines the following details of the CCTNS project inclusive of the details pertaining to the ongoing POLICE IT project -

Scope of Work

1. Project Planning and Management, including but not limited to,

a. Risk Identification and Mitigation Strategy,

b. Preparation of Project Timelines along with GANTT Chart preparation,

c. Preparation of Work Breakdown Structure.

2. System Study, assessment and design for extension of Police IT application



3. Police IT Application Software Enhancement –

a. Enhancement and deployment of a centrally hosted n-tier web based software for managing the core processes of the department.

b. Development and deployment of a web portal for showcasing the department and its activities as well as providing a platform for various citizen centric services.

c. Deployment of additional hardware, and maintenance & monitoring of the entire stack of Servers, Storages, Network Devices, Racks and Backup devices at a central data centre as well at business continuity / disaster recovery site.

4. Site Preparation and Deployment of additional hardware and system software for running the Police IT software at locations.

5. Supporting 3rd Part Audit and User Acceptance Testing of the Final Version of the Application Software as well as the hardware.

6. Capacity building and Change Management for rolling out Police IT application software.

7. Six months of Implementation, Development, Installation and Deployment with the next three months of stabilization before go-live.

8. Providing facility management support which would include the following basic services –

a. Providing consumables police stations covered by Police IT.

b. Performing preventive maintenance over the entire IT systems of the department.

c. Management and maintenance of department’s IT systems at operational level as per the Service Levels, which would include provision for comprehensive AMC.

9. Providing training to all staff members of the department on the ways to use the new application software and all its supporting components.

10. Providing & maintaining service help desk – Deploying 3 HelpDesk Personnel from 8:30 AM to 8:30 PM and 1 HelpDesk Personnel from 8:30 PM to 8:30 AM

11. Developing & maintaining SLA measurement and monitoring system consistent with the Service Level requirements of the Project.



RFP

The RFP has been drafted in three volumes. The first volume presents the following details –

1. Description of the computerization process within Karnataka State Police, including the existing legacy systems within the department;

2. Detailed scope of work for the successful bidder;

3. Functional & non-functional requirements for Police IT software solution;

4. GAP Analysis report for the Police IT system;

5. Technical and security requirements for Police IT solution;

6. Application architecture of the existing Police IT solution;

7. Data Centre architecture of the existing data centre hosting the Police IT solution;

8. Training and change management requirements;

9. Information on the existing hardware at each Police Stations;

10. Detailed bill of material of additional hardware and software required at various Police Stations;

11. Acceptance Testing and Certification process for approving the deliverables provided by the successful bidder;

The second volume presents the following details –

1. The entire bid process, including schedule and other commercial specifications;

2. Prequalification criteria

3. Technical evaluation criteria for short-listing the list of bidders who would be allowed to participate in the commercial evaluation;

4. Commercial Evaluation criteria for identifying the lowest cost bidder;

5. Payment schedule and procedures;

6. General terms & conditions guiding the entire bidding process as well as the whole contract.



The third volume presents the following details -

1. Operational Requirements & Service Levels to be followed while implementing and maintaining the Police IT system;

2. Master Service Agreement to be signed between the successful bidder and the department;

3. Project Plan, Staffing Requirements and Governance Structures;

The technical evaluation of the submitted proposals would be done on five categories namely,

1. Previous Project Experience.

2. Detailed Methodology.

3. Proposed Team and Governance Structure.

4. Project Plan.

Contract Issues

The draft RFP also delves into issues relating to the following -

1. Level of sub-contracting & consortium allowed within the contract;

2. Model of commercial evaluation;

3. Business Model.

The project contract does not allow sub-contracting of core activities, of the project, by the selected bidder. While the SI is given the liberty of outsourcing the associated activities such as facility management at police stations, imparting training and also helpdesk operations; core activities such as project management, product development, project coordination, system administration, database administration and application administration cannot be outsourced and has to be performed by the prime bidder.

The model for selecting the SI would be a lowest TCO (Total Cost of Ownership) model. Under this model all proposals which have been approved after technical evaluation would be considered for commercial evaluation and the bidder whose proposal has the lowest TCO would be chosen as the SI. The evaluation will be done in two phases, in the first phase the proposals will be evaluated for compliance to mandatory requirements from the pre-qualification criteria. Subsequently a thorough technical evaluation will be performed and all proposals achieving 70 or more marks in the technical evaluation criteria will be considered for commercial evaluation. The TCO will be arrived at by summing the CAPEX and the total of NPV (Net Present Value) of the OPEX of each year.



The business model of the project ensures milestone based payment, on capital expenditure incurred by the vendor against all hardware, system software and application software procured. Subsequently all operational expenditure incurred by the system integrator as part of its facility management exercise will be paid on a quarterly basis. The RFP recognizes the necessity of incorporating changes beyond the scope of work; in case such changes are identified after 6 months post-go-live all such changes will be compensated, as and when effort is incurred, on the basis of actual effort spent using the effort rates quoted in the commercial proposal.

Implementation Plan

The implementation plan envisages rollout of Police IT services in two stages wherein the first stage will see implementation of a Pilot, of the entire Police IT application software, across selected Police Stations and the second stage will ensure rollout of the application software across all Police Stations. Development work for both the stages is planned to be completed by the 24th week from the date of sign off on the contract. Subsequently user acceptance and testing, training and pilot execution is envisioned to be accomplished by the 34th week. The pilot will cover Police Stations located in Uttara Kannada, Belgaum and Bangalore Urban districts. The final rollout has to be completed by the 40th week. The department will subsequently initiate a one month acceptance go-live (used for verifying adherence of all conditions listed in the RFP) and subsequently, a two months stabilization period while meeting all the SLA conditions. Subsequently on successful completion of the three month period, “Go-Live” will be considered.

The successful bidder will be needed to start maintaining the existing IT infrastructure of the department from the day of signing of the agreement. After “Go-Live” the maintenance phase for all new assets deployed under this project will commence which will be applicable for a period of 2 years. During the maintenance phase the SI has to cover the entire hardware & software provided under this contract using warranty or comprehensive AMC / support in case of software. For such existing equipments where AMC or Warranty will be available from the original vendor, the new SI will coordinate and manage the AMC with the help of the previous vendor. On conclusion of the existing AMC/Warranty a new AMC managed by the SI will commence. The support for software will include OEM premier support for any COTS software solution deployed, as well as the hardware provided at data centre and the disaster recovery site.

At the end of the contract period an exit management plan would be executed. This plan envisages knowledge transfer and proper handholding of the new SI who would be replacing the SI selected as a successful outcome of this tender document.

1.1 PROJECT BACKGROUND Availability of relevant and timely information is of utmost necessity in conduct of business by Police, particularly in investigation of crime and in tracking & detection of criminals. Police organizations



everywhere have been handling large amounts of information and huge volume of records pertaining to crime and criminals. Information Technology (IT) can play a very vital role in improving outcomes in the areas of Crime Investigation and Criminals Detection and other functioning of the Police organizations, by facilitating easy recording, retrieval, analysis and sharing of the pile of Information. Quick and timely information availability about different facets of Police functions to the right functionaries can bring in a sea change both in Crime & Criminals handling and related Operations, as well as administrative processes.

Creation and maintenance of databases on Crime & Criminals in digital form for sharing by all the stakeholders in the system is therefore very essential in order to effectively meet the challenges of Crime Control and maintenance of public order. In order to achieve this, all the States should meet a common minimum threshold in the use of IT, especially for crime & criminals related functions.

Several initiatives have been introduced in the past to leverage IT in police functioning. Some of these initiatives include centrally initiated programs such as the NCRB-led CCIS (Crime and Criminals Information System) and CIPA (Common Integrated Police Application).

1.2 BACK GROUND OF POLICE SYSTEMS IN INDIA

1.2.1 CRIME AND CRIMINAL INFORMATION SYSTEM (CCIS)

CCIS is an NCRB-driven program and has been launched in 1990. CCIS was given for implementation to the State Police Forces. Since then, it has been implemented in 35 states and union territories and spans over 700 locations. Most of the state police headquarters and district headquarters are covered by CCIS and so are some of the 14,000+ police stations in the country.

CCIS is primarily an initiative to create crime- and criminals-related database that can be used for crime monitoring by monitoring agencies such as National Crime Records Bureau (NCRB), State Crime Records Bureaus (SCRBx) and District Crime Records Bureaus (DCRBx) and to facilitate statistical analysis of crime and criminals related information with the States and monitoring agencies.

CCIS data is used for publishing online reports such as Missing Persons report and is also used as the basis for online query facilities that are available through the NCRB website. In addition, it is also used by NCRB to publish an annual nation-wide Crime Report.

CCIS was originally built on Unix OS and Ingres database, but has since been ported to Windows platform and has released its last three versions on Windows (the last release having taken place in September 2002).

However, CCIS focuses exclusively in Crime and Criminals information and does not address the other aspects of Police functioning. CCIS software was more an application designed for supervisory officers at the office of the Superintendent of Police and above and, was not meant for the usage at Police Stations level. This was not designed to capture the SHD (Station House Diary) routine, which is a mandatory requirement at the police station and other tasks. Even after improvements in the software of CCIS



made during 2001-02 which enabled Multi-lingual support with web-based interface, it still did not cater to the requirements of the Police Station applications.

1.2.2 COMMON INTEGRATED POLICE APPLICATION (CIPA)

A feature common to most of the early efforts has been a predominant focus on collection of data as required by the monitoring agencies and on specific functions such as records management, statistical analysis and office automation; rather than on police stations, which are the primary sources of crime- and criminals-related data generation.

In order to provide an application that supports police station operations and the investigation process, and that is common across all states and union territories, MHA had conceptualized the Common Integrated Police Application (CIPA) in 2004. It has been initiated as part of the “Modernization of State Police Forces (MPF)” scheme of the Ministry of Home Affairs. The aim of CIPA is to bring about computerization and automation in the functioning at the police station with a view to bringing in efficiency and transparency in various processes and functions at the police station level and improve service delivery to the citizens.

Common Integrated Police Application (CIPA) started in the year 2004 after a detailed study thereof by a Subgroup of domain and technical experts. The pilot project was launched in Delhi in 2005. Computer hardware, software and technical assistance were provided to police stations. 20% police stations have been covered under CIPA wherein, at present, FIRs are being registered digitally and some events relating to investigations are also being captured. So far about 2,760 police stations, out of a total of 14,000+ police stations across the country, have been covered under the Scheme.

CIPA is a stand-alone application developed to be installed in police stations and to support the crime investigation and prosecution functions. CIPA is a centrally managed application: an application core centrally developed and is installed in police station. Any state-specific customizations are evaluated and made on a need basis.

The core focus of the CIPA application is the automation of police station operations. Its core functionality includes the following modules: (i) Registration Module (ii) Investigation Module (iii) Prosecution Module. There is also a Reporting module that addresses basic reporting needs. Benefits realized from CIPA include the ability to enter registration (FIR) details into the system and print out copies and the ability to create and manage police station registers on the system, etc.

CIPA is built on client-server architecture on a NIC Linux platform using Java and Postgre SQL database.

Over a period of time, at one level, it was felt that, at this pace, it would take many years before all police stations could be covered and, at another level, that a stand-alone system of this nature would have very limited utility.



1.3 OVER VIEW OF CCTNS

Keeping these aspects in mind, it was decided that there is a need for expanding the functional applications, widening the territorial spread, and building in networking capabilities in the system, both from the angle of Management Information Systems (MIS) requirements and storage, collation, analysis and transmission/sharing of crime and criminals related information at the police station, District, State and Central levels. In this background, the Crime and Criminal Tracking Networking and Systems (CCTNS) Scheme was conceived and incorporated in the Eleventh Five Year Plan.

A need has been felt to adopt a holistic approach to address the requirements of the police, mainly with relation to functions in the police station. There is also a need to strengthen the citizen interfaces with the police. Interfaces need to be built with external agencies like courts, transport authorities, hospitals, and municipal authorities etc. to be able to share information between departments. Therefore, it becomes critical that information and communication technologies are made an integral part of policing in order to enhance the efficiency and effectiveness of the Police Department.

In order to realize the benefits of e-Governance fully, it is essential that a holistic approach is adopted that includes re-engineering and standardizing key functions of the police and creating a sustainable and secure mechanism for sharing critical crime information across all Police Formations. CCTNS has been conceptualized in response to the need for establishing a comprehensive e-Governance system in police stations across the country. The Ministry of Home Affairs has conceptualized the Crime & Criminals Tracking Network and Systems (CCTNS) project as a Mission Mode Project under the National e-Governance Plan (NeGP). This is an effort of the Government of India to modernize the police force giving top priority enhancing outcomes in the areas of Crime Investigation and detection of Criminals; in information gathering and its dissemination among various police organizations and units across the country and in enhancing Citizen Services.

CCTNS aims at creating a comprehensive and integrated system for enhancing the efficiency and effectiveness of policing through adoption of principles of e-Governance and creation of a nationwide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around ‘investigation of crime and detection of criminals.’ It aims to create infrastructure and mechanism to provide the basis for evolution of an IT enabled state-of-the art workflow (Processes) automation system in a planned manner from Police Station level upwards and also provide public service delivery systems. It will not only automate police functions at police station and higher levels but will also create facilities and mechanism to provide public services like registration of online complaints, ascertaining the status of case registered at the police station, verification of persons etc.

CCTNS will cover all the Police Stations in the States/UTs, and also the Circle offices, Sub-Divisions, District headquarters, Range headquarters, Zonal IG offices and State/UT headquarters. Necessary Hardware will be provided at all these locations including data centers at State/UT and National headquarters. All these locations will be networked by providing appropriate high-speed connectivity for data transfer and sharing of information amongst various stakeholders.



1.4 VISION AND OBJECTIVES OF CCTNS

Vision: To transform the police force into a knowledge-based force and improve the delivery of citizen-centric services through enhancing the efficiency and effectiveness of the police stations by creating a platform for sharing crime and criminal information across the police stations in the country.

The overall objective of the MMP is based on enhancing the operational efficiency and effectiveness of the police force in delivering the services.

The broad objectives of the project are as follows:

a) Improve Service Delivery to the Public

Citizens should be able to access police services through multiple, transparent, and easily accessible channels in a citizen-friendly manner. The focus is not only to improve the current modes of the service delivery but also provide alternate modes such as internet for the public to communicate with the police.

b) Provide Enhanced Tools for Law & Order Maintenance, Investigation, Crime Prevention, &

Traffic Management

Law & Order Maintenance, Investigation, Crime Prevention, and Traffic Management are core components of policing work. Information technology can both enable and improve the effectiveness and efficiency of the core activities of the police. Police should be provided with data amenable for easier and faster analysis in order to enable them to make better and informed decisions.

c) Increase Operational Efficiency

Police should spend more time on the public facing functions. Information technology solutions should help in reducing the repetitive paperwork/records and making the back-office functions more efficient.

d) Create a platform for sharing crime & criminal information across the country

There is a critical need to create a platform for sharing crime and criminal information across police stations within and between the different states in order to increase the effectiveness in dealing with criminals across the state borders.



1.5 DESIRED OUTCOMES OF CCTNS

The following are the expected benefits envisaged from successful implementation of the CCTNS:

a) Benefits to Citizens

a. Multiple channels to access services from police b. Simplified process for registering and tracking incidents, petitions and FIRs c. Simplified process for accessing general services such as requests for certificates,

verifications, and permissions d. Simplified process for registering grievances against police e. Simplified process for tracking the progress of the case during trials f. Simplified access to view/report unclaimed/recovered vehicles and property g. Improved relationship management for victims and witnesses h. Faster and assured response from police to any emergency calls for assistance

b) Benefits to Police Department

a. Enhanced tools for investigation b. Centralized crime and criminal information repository along with the criminal images and

fingerprints with advanced search capabilities c. Enhanced ability to analyze crime patterns, modus operandi d. Enhanced ability to analyze accidents and other road incidents e. Faster turnaround time for the analysis results (crime and traffic) to reach the officers on

the field f. Reduced workload of the police station back-office activities such as preparation of regular

and ad-hoc reports and station records management g. Enhanced tools to optimize resource allocation for patrols, emergency response, petition

enquiries, and other general duties h. A collaborative knowledge-oriented environment where knowledge is shared across the

different regions and units. i. Better coordination and communication with external stakeholders through implementation

of electronic information exchange systems

c) Benefits to Ministry of Home Affairs (NCRB)

a. Standardized means of capturing the crime and criminal data across the police stations in the country

b. Faster and easier access to crime and criminal information across the country in a manner amenable for trend and pattern analysis

c. Enhanced ability to detect crime patterns and modus operandi across the states and communicate to the state police departments for aiding in crime prevention

d. The ability to respond faster and with greater accuracy to inquiries from the parliament, citizens and citizens groups; and to RTI queries.



d) Benefits to External Departments (example: Jails, Courts, Passports Office, Transport

Department, and Hospitals)

a. Seamless integration with police systems for better citizen service delivery and improved

law enforcement

1.6 GOAL OF RFP

The RFP for Karnataka is prepared in the context of further enhancing the Police IT application with services such as citizen services, gaps with respect to the Services of Core Application Software (State) under development at NCRB, integration with other advanced applications in the State and associated services (capacity building, network, data center, police station and higher police office hardware) and successfully rolling out the Police IT application across the entire State of Karnataka within the broad guidelines of CCTNS.

The primary goal of this RFP is to select SI for Karnataka through a competitive bidding process for the roll out of Police IT in Karnataka. This volume of RFP intends to bring out all the details with respect to solution and other requirements that are deemed necessary to share with the potential bidders. The goals of RFP are further elaborated below:

a. To seek proposals from potential bidders or consortia of companies for providing the requirements & specifications for the enhanced Police IT Project; which includes development, deployment of Police IT project in the phases outlined in this RFP; and operation and management of Police IT Project for the duration of the contract (i.e. five years) and obtaining confirmation regarding their ability to provide these required services.

b. To ascertain how potential bidders propose to deliver the services and sustain the demand and growth in the requirements.

c. To ascertain from bidders on how they will ensure scalability and upgradeability of the infrastructure and solution proposed to be deployed.

d. To understand from the bidders as to how they intend to innovate further on this service delivery model.

e. KCoPS shall be the sole and final authority with respect to qualifying a bidder through this RFP. The decision of KCoPS in selecting the Implementation partner or agency, who qualifies through this RFP, shall be final and the KCoPS reserves the right to reject any or all the bids without assigning any reason. The KCoPS reserves the right to negotiate with the selected agency to enhance the value through this project and to create a more amicable environment for the smooth implementation of these projects.



1.7 RFP ISSUING AUTHORITY

This Request for Proposal (RFP) is issued by the Karnataka Computerization of Police Society (KCoPS) which is chaired by the Chief Secretary, Government of Karnataka (GoK) and has IGP, PCW as CEO and Member Secretary.

State (through CCTNS Apex Committee and Empowered Committee) shall be the final authority with respect to qualifying a bidder through this RFP. Their decision with regard to the choice of the SI who qualifies through this RFP shall be final and the State reserves the right to reject any or all the bids without assigning any reason. The State further reserves the right to negotiate with the selected agency to enhance the value through this project and to create a more amicable environment for the smooth execution of the project.

Sl. No. Item Description

1 Project Title POLICE-IT (CCTNS Project implementation for KSP)

2 Project Initiator Details Government of Karnataka

3 Department Karnataka State Police

4 Contact Person Shri. Sanjay Sahay IGP, Police Computer Wing

5 Contact Details MS Building, Gate 1, Bangalore – 01 Phone: (080) 22353871

1.8 STRUCTURE OF RFP

The Request for Proposal or RFP (this document) for selection of State System Integrator (SI) is segregated into the following three volumes:

Volume I – Functional Requirements & Technical Specifications ‘Volume I’ provides Introduction to the Project, and the Scope of Services required from the State System Integrator. Volume II – Commercial Specifications & Bid Process ‘Volume II’ details the General Terms & Conditions with respect to the bid process management including bid submission forms to be adopted for the proposed project. Volume III – Operational and Legal Requirements ‘Volume III’, Operational and Legal Requirements for the proposed engagement, outlines the

contractual, legal terms & conditions applicable for the proposed engagement.



2. POLICE IT AND OTHER LEGACY SYSTEMS

2.1 OVER VIEW OF POLICE IT ERP APPLICATION

Police IT is a comprehensive ERP system providing seamless integration to the day to day operations of the Police. Police IT in its conceptualization, creation and roll out would have a pioneering impact in the way the Police in India would go digital in the days to come. The basic features of this software are that, it is based on a centralized architecture, is bilingual (both in English and Kannada) works on a workflow design and has a role based access.

The Police IT software application has been divided into 12 modules. These modules take care of the workflow within the concerned module and across modules so that at the end of the day it is single integrated software. The core functions of Police IT have three modules namely, Crime, Law & Order and Traffic. The Administration side has another three modules namely Finance, Administration and Stores. Armed, Motor Transport and Training provide the ancillary support and the technical modules are the Wireless and the FSL.

The Management Information System (MIS) is intended to provide information dashboard to all senior officers. All end-user tasks are finally divided into 64 roles. The software in all has 522 screens and 417 reports. Entire software over the years has gone through four major change requests and now the software has been completely designed and developed to handle all the policing activities.

2.2.1 FUNCTIONALITIES OF POLICE IT

a. Crime

This module facilitates the collection of detailed information about the history of the crime and criminals and assists in investigation process. In addition it allows for generating a brief or comprehensive account of the crime. This helps the police personnel to be able to handle and monitor crime efficiently by studying of crimes and tracking crime related information including history of criminals.

b. Law and Order

The main function of this module is to facilitate the activities involved in maintenance of Law and Order in the State. It is subdivided into Law and Order activities, Foreigners Registration, etc. It maintains records pertaining to various activities within the Police Stations, foreign nationals, VIP movements, activities of fundamental organizations, riots, agitations etc. Law and Order activities are mainly carried out at the Police Station Level while Intelligence module and Foreigners Registration will be used at the District & Commissioner’s offices.



Foreigner Registration Office (FRO): This module helps in registering and tracking foreigners visiting the state. It helps the police personnel generate residential permit, exit permit, approvals and extensions. It also maintains complete history of foreigners.

c. Traffic

This module covers various activities of law and order issues related to traffic. This module captures data related to accidents and fine collections (Enforcement). It generates statistical reports on various parameters related to accidents and fine collection.

d. Finance

This module captures information pertaining to annual budget and expenditure of the department, financial transactions like payables to various vendors, loans to police personnel, lent establishment collection, billing and all financial transactions of the police department.

e. Administration

This module helps in managing the activities related to police administration in an orderly manner and gives brief or comprehensive reports as required. The module supports personnel administration related activities. Business processes covered under this module cover the entire period of engagement of the police personnel with the department starting from recruitment till retirement through maintenance of service records, transfers, leave, punishments, promotions, retirement and into pension initiation.

f. Stores

The Stores module takes care of stocks, purchases, indent, issues of all items used in Police Department e.g. General Items, Motor Vehicles, Wireless Instruments, FSL Instruments, Arms and Ammunition, Vehicle Spare parts, Fuel, Oil and Lubricants and Police Properties like land, building and quarters. The details pertaining to kit articles are also maintained.

g. Armed Reserve (AR)

The details of deployment of platoons or personnel at various places for performing Law & Order tasks by State Reserve Police, City Armed Reserves and District Armed Reserves are captured in this module. This module helps in administration related activities and maintenance of information related to reserve police personnel. It also helps in assisting the concerned authority to get details in the availability of platoons in various reserve police units and it acts as an important input for deployment of available platoons.



h. Motor Transport (MT)

This module maintains day-to-day activities of vehicles, drivers and fuel consumption of vehicles. It also handles all the activities related to procuring and maintenance of vehicles and purchase against condemnation. The module maintains history sheets of all the vehicles used in Police Department. The transactions pertaining to police petrol bunks and their inspections are also included in this module.

i. Training

The Training wing of the Police department conducts various training courses for all ranks of officers and all other police and clerical personal. The nature of these courses varies from induction courses to refresher and theme courses. This module covers all the activities related to handling of these courses at the various institutes and units. Also the details related to on-the-job training provided to each person is captured in this module. This module also covers the Library management activities like book keeping, book issue and return.

j. Wireless

This module captures the data pertaining to the operations of the wireless and control room. Operations covered under this module range from maintenance of wireless log, transmitting of approved messages, message logs, etc. Addition to this, Wireless module maintains registers pertaining to Wireless equipment repairs and usage.

k. Forensic Science Lab (FSL)

FSL is the testing laboratory of the police department, which conducts various tests on the requests coming from the police department and other Government departments. This module captures the administrative functionality of the FSL Unit as a whole. This involves capturing and maintaining the information of the cases registered in FSL, flow of the case through the different sections in FSL, status of the case at each point of time till its final disbursement back to the requested unit. It also captures the various other day-to-day activities of FSL like scene of crime requisition, court duty attendance and ammunition and equipment usage.

l. MIS

Management Information system module is the dashboard of Police IT. This dashboard gives all the details in a tabular and graphical format pertaining to all modules of Police IT.



2.1.2 POLICE IT SCREENS & REPORTS

S No. Modules Screen Reports Total

1 Crime 102 105 207 2 Law & Order 62 14 76 3 Traffic 15 53 68 4 Armed Reserve 15 12 27 5 Motor Transport 22 19 41 6 Wireless 9 5 14 7 FSL 26 21 47 8 Finance 75 66 141 9 Stores 33 19 52 10 Training 24 15 39 11 Administration 110 44 154 12 MIS 3 11 14 13 General 26 31 57

Grand Total 522

a. Solution Architecture of Police IT Application

The following section provides the detailed solution architecture of Police IT.

Background: Police IT Solution Architecture

i. General Non-Functional and Technical Features of Police IT System

Web enabled

Multi user & bilingual application

Role based access controlled application

User authenticity

Workflow oriented

Distributed/Centralized architecture

Data flow across various levels right from Police Stations up to DGP office



Deployable over Intranet and Internet

Provides Web services which gives XML based result for External Application Interface

Based on .Net Framework Technology from Microsoft

Developed in ASP.Net with MS-SQL as Backend

Reporting using Crystal Reports and uses Adobe PDF format for Report transmission

The oveall architecture of the Police IT System is depicted in the following figure:

Technology Platform Assessment of Police IT Application

Police IT application design / development started in 2004 and was built on the Microsoft technology

platform available at that time. However, six years down the line, Microsoft has released several new

versions of the underlying platform. In order for easier maintenance of the application and continued



support from the vendor, it is essential that the application be migrated to the latest available platform.

The KSP has initiated the migration of the application to the latest platform as given in the table below:

Sl. No.

Description Version Used

Latest Version Available

Vendor Remarks

i. Visual SourceSafe 6.0 2005 Microsoft N/A

ii. Visual Studio 2008 2010 Microsoft N/A

iii. IIS Web Server 7.0 7.0 Microsoft Completed

iv. Microsoft SQL Server 2005 2008 Microsoft N/A

v. Windows Server 2008 2008 Microsoft Completed

vi. Crystal Report 10.5 11.0 SAP N/A



2.2 EXISTING LEGACY SYSTEM

2.2.1 E-BEAT

E-Beat is a beat management system for police personnel designed to move the beat registration to a RFID based automatic logging system to ensure the presence of the police men on duty and discourage the fudging of the physical records (point book). The whole system is based on Radio Frequency ID system, popularly known as RFID Reader working at 125 KHz. A passive Tag with a unique number embedded in it, acts as a transponder. This Tag gets activated when a Reader is flashed near it, at proximity of maximum 10cms. Then the tag transmits that unique no. to the Reader and Reader in turn reads it and stores it along with time stamping. Implementation of the e-beat system started during 2003-2004 in two or three phases and presently it is running across the state.

a. Features Of E-Beat

Groups Features Description Masters

Personnel Details A master form to capture the details about the personnel working in a particular unit

Reader Details A master form to capture the details of the Reader

Tag Details A master form to capture the details of the Tags

Maps A master form to capture the images of the different beat maps

Beat Management

Floating Tag A form to capture and update the tag details which are not fixed in any point.

Beat Point Creation A form where the user can insert the details of the beat points. This form gives a map view to do the entry more easy

Beat Plan Creation A form to plan the route for a particular beat

Beat Deployment A form to plan the beat duty assignment. Beat Services Port Settings A form to set up the port for each reader

Test Reader A form to test the reader information related to assign the reader and to whom it assigned

Reader Assignment A form to assign a reader to a particular person

Download A form to download the beat read details



e- Beat system has a distributed architecture. The data is saved locally at each unit and there is absolutely no sharing of data between the units. So it becomes difficult to track the beat activities by higher officers.

2.2.2 DIAL 100

Public Distress which uses GSM Wireless, Media, and Computer based Command and Control from Police control room, multiple vehicle mount terminals and GIS based navigation and guidance.

On receipt of complaint / grievance from public by Dial 100 to Control Room, an incident report is generated and transferred to the dispatcher electronically in real time. The wireless operator/dispatcher assesses the incident report along with all details of complaint, address, location, telephone number and scene of crime, GIS map (Digital Map) of the city / locality to help dispatcher to see the address on the map for the incident. GPS based Vehicle tracking system displays the real time availability of the PCR vans which will respond to the emergency call. The dispatcher based on above information will instantaneously transfer the incident report to the identified PCR van on to its Mobile Data Terminal (MDT) for attending to the emergency and the system enables the dispatcher to monitor the PCR van in real time on his computer. After successfully attending the emergency calls the system /dispatcher closes the event. The calls handled by the Police Control Room are fully monitored and stored in computer systems to facilitate the response process to be computerized.



The Dial 100 system proposed has the minimum functionalities as mentioned below

Receive Distress Calls Gather Caller’s Details Find the geographical position of caller Identify the proximate police vehicle Instruct the vehicle for action Monitor and control action Log Voice / Data Communication Query and report on the event

2.3.3 BLACKBERRY

Blackberry application enables traffic field personnel to have mobile access to the vehicle database, through a mobile handheld connected to Bluetooth enabled printers. These devices are connected to a central server kept at state data center. Blackberry wielding officers enforce traffic rules and regulations and fine offenders. All these activities are done online resulting in real time monitoring and statistical analysis for the senior officer’s review. Online booking of violations using Blackberry also ensures tracking of habitual traffic offenders thus ensuring enhanced punishment for them. In addition it also tracks down unpaid violation notices issued in past.



The important key functions to monitor in the Blackberry server are as follows

Internet availability Internal Network performance. Directory services. Messaging services. Firewall Issues Virus Issues. Blackberry Device User & Server Relationships End to End Connectivity and Response Times Database Used MDS.

Architecture Diagram

Data Replication

Dialup -Data

Replication

District

Offenders Database



2.3.4 GIS BASED CRIME ANALYSIS & REPORTING ENGINE (G-CARE)

G-CARE is a desktop based Geographic Information System (GIS), developed for State Crime Records Bureau, Karnataka State Police. Different features can be seen on map as well as their ancillary information also can be viewed. The objective of this software is to retrieve the information easily to analyze the situation which in turn will help easy and fast decision making in SCRB. The information stored in the Crime Criminal Information System (CCIS) database can be viewed with respect to the spatial background. The software architecture is network enabled that means the CCIS data (SQL Server database) can be derived from any system in the network to the particular desktop where the application is installed. Different features can be classified with different symbology based on the CCIS information. This software converts the data to information very easily and presentable form. Information can be analyzed, shown on map and printed. G-CARE allows viewing of all the police station boundaries, their subsequent circles and subdivisions up to the district level. On click of your mouse information is on your desktop.

The district police station boundaries along with village boundaries, settlement, roads and police station locations have been provided for the entire state. The road network, landmarks and boundaries have been provided on 1:2000 scales for Bangalore City.

A module has been developed to monitor and display the areas spatially, affected by illegal mining/quarrying and also, the villages affected by the rampant usage of illicit liquor along with attribute information. G-CARE set up packages for all the districts of Karnataka have been completed. Training program for SCRB has been conducted.

The GIS Sources are generally Maps, Images, Datasets, GPS Input, Text Data and Tabular Data.

a. Maps: Spatial data which occupies cartographic space and that usually has specific location to

some geographic referencing system (E.g.: Latitude, Longitude)

b. Images: Pictures produced by satellites (Remote Sensing Data)

c. GPS Data: GPS devices which directly give the latitude and longitude (Point of location)

d. Text Data: Reports in the form of test dealing with spatial subject.

e. Tabular Data: Generally numeric such as census data.



2.3.4 AUTOMATED FINGER PRINT (AFIS)

Automated Finger Print Identification System (AFIS) is software used to capture and search finger prints of suspects, arrested and convicted persons. The software facilitates search of ten digit finger prints of arrested and suspected persons and chance prints developed at crime scene by FP Experts by using advanced technology of “Minutiae based” search after converting the Finger Prints available on ten digit F.P. slips and lifted chance prints to their digital form. Since it is a Minutiae based search even the most partial chance prints not having delta or core i.e., complete pattern, are successfully searched on the entire database of AFIS and the search results are offered with great speed and fool-proof accuracy.

Karnataka Police has implemented an imported portable live scan system for installation in various Police stations in the State under the Police Modernization scheme for obtaining 10 digit finger prints of arrested and convicted persons at Police station level and to get the search results on-line from the jurisdiction finger print units/central AFIS server within the least possible time limit.

At present each District FP Unit is connected to the DPO via network and also the central AFIS server installed in State FPB, to facilitate fast & accurate search of ten prints and chance prints on-line and communication of search results within few minutes.



2.3 EXISTING DATACENTER INFRASTRUCTURE

Karnataka State Police has a state of art green datacenter services at KSRP 3rd BN, Bangalore. The datacenter built in 1000 Sqft. of area which includes Datacenter Server room, NOC room, and Electrical & UPS room .The datacenter has the capacity of hosting 5 server rack and 3 network racks for all KSP IT requirements.

The datacenter server farm hosting following application at DC.

1. Police IT Application servers 2. Police IT Database Server 3. Police IT Training Server 4. Police IT Staging Server (SCRB) 5. Web Server 6. Centralized CCIS Server 7. E-mail server 8. Antivirus Server 9. NMS & Help desk Server 10. Domain Controller 11. V-Center 12. WSUS and Proxy

The above server performing following activity at KSPDC

a. Interconnecting all offices of KSP to access Datacenter for Police IT application. b. Interconnecting individuals’ police officer over secured network to DC to use Police IT ERP

application. c. Allow secure public access to KSP Web Portal d. Allow the internal user to access internet. e. Allowing all police personals to access E-mail services

a. Functional Server Details of Centralized Server Room

Server Make Purpose S1 HP ML350 Functioning as KSP Web Server S2 HP ML350 Functioning as Massaging Server S3 IBM X3850 M2 Functioning as Domain Controller S4 IBM X3850 M2 Functioning as file/Print/Anti-virus Server S5 HP ML350 Functioning as Police IT Training Server S6 HP DC7900 Functioning as Patch Server S7 HP ML350 Functioning as CCIS Application Server S8 HP ML350 Functioning as FTP/Anti-Virus Server S9 HP DL 580-Vertual Functioning as Police IT Application Server



Server Make Purpose S10 HP DL 580-Vertual Functioning as Police IT Database Server

S11 HP ML350 Functioning as Police IT Test Server b. Existing State Police Datacenter (SPDC) Network Architecture



c. SPDC Server Virtualization Technical Architecture

d. Virtual Server Technical Details

S.N

o

Serv

er C

ode

Seria

l No

CPU

RAM

HD

HD

Fre

e %

Curr

ent O

S

Func

tiona

l Se

rver

Virtu

al S

erve

r O

S

Exp

ecte

d U

ser

Man

agem

ent

1 Server-1

HP- DL-580 (SGH95XF7D )

Intel® Xeon® 7400 (4 CPU,24 Core)

32 GB scalable up to 256 GB

1.5TB

80% ESXi-4.1 4 Win-2008,MS SQL-2005

10,000

2 Server-2

HP- DL-580 (SGH95XF7L)

Intel® Xeon® 7400 (4 CPU,24 Core)

32 GB scalable up to 256 GB

1.5TB

80% ESXi-4.1 4 Win-2008,MS SQL-2005

10,000

d. Datacenter SAN Architecture & Details

At Karnataka State Police Datacenter is configured with SAN storage a modular architecture with complete integration with VMware.

e. SAN Basic Configuration Details

The High Performance Storage Capacity of 11.1 TB of storage and 8.7 TB of usable space. SAN box is equipped with Serial Attached SCSI (SAS) disk are of 15K RPM drives in RAID-5

configuration.



The SAN storage system configured with 8GB cache per controller. The SAN storage system available with a 99.999% data availability guarantee from the vendor. Two no’s of 8 Port Fiber Channel Switches in a redundant fabric mode.

A DCTL-S RAID processor.

A 2 GHz Intel Dual-Core Xeon processor and 2 GB of memory; this processor is the microcode

engine or the I/O management “brains”.

8 GB or 16 GB of cache per system.

Four high-performance Tachyon QE4 quad-port processors controlling the front end host.

Four SAS controllers servicing the 16 active back end SAS disk links.

All internal busses are now 2GB/sec eight-lane PCI Express (PCIe) instead of the previous

533MB/sec PCI-x bus.

f. San Technical Configuration

S No. Product Code Product Description Quantity 1 AMS2300-A0001.S AMS2300 Rack Mount System 1 2 043-100210-01.P Power Cable 250VAC 10A IEC320-C14 8 3 043-100484-01.P AMS 2300 Family Basic Operating System-

Modular 1

4 DF-F800-AKH450.P AMS2000 450GB 15K RPM HDD 26 5 DF-F800-RKAK.P AMS2000 Storage Expansion Tray 1 6 7846464.P 3U Universal Rail Kit 2 7 HDF-F800-MFC8.P AMS2300 Dual Controller, 16GB Cache, 8x4Gbps

FC Intf 1

8 HDF800-BASE.P AMS2100/AMS2300 Chassis 1 9 JZ-050LL010PC.P LC/LC Duplex Fibre Optic Plenum Cable 10M 8 10 AMS2300-

SOFTWARE.S AMS2300 Storage Software Sales 1

11 043-100430-01.P Storage Navigator Modular 2, AMS 2300 Family 1 12 044-220358-01.P AMS 2300 Hitachi Dynamic Provisioning Base Kit 1 13 044-220358-03.P AMS 2300 Hitachi Dynamic Provisioning License 1 14 BROCADE-AMS2300.S Brocade Platform - AMS2300 1 15 HD-320-0008-M.P Brocade 320 switch w/8 active ports,FF,8 SWL

8Gb BR SFP 2

16 BROCADE-SW.S Brocade Platform SW Sales 2 17 7846631.P 42U AMS2000 Rack 1050mm Deep w/30amp IEC

PDU (4) 1



g. SAN Configuration Architecture

h. Datacenter Non IT Component Details

S.No Datacenter Non-IT Infra Compliance / Remark

Building Location and Layout 1 Building Expansion Possible No, the size is fixed for current

capacity and requirement 2 Single story structure Yes 3 Adequate parking facilities Yes 4 Emergency vehicle access Yes 5 Located away from earthquake, hurricane and tornado

zones Yes

6 Not on flight path Yes 7 Location above flood plain Yes 8 Fire, Flood & Gas Detection & alarm equipment. Yes 9 Fire detection system tested regularly Yes

10 Adequate distance from residential areas Yes 11 Adequate distance from thick or large vegetation Yes



12 Suspended Ceiling Yes 13 Access Doors dimensions As per standard Yes 14 Loading bay available Yes 15 Adequate storage cage facilities Storage facility is available but

cage facility is not available because of non-commercial in nature

16 Age of Building Within the standard 17 Good transport links (distance to travel) Yes 18 Site size 1000 Sqft 19 Type of Constructions: Concrete/Steel Frame and

Brick/Other As per the Datacenter design

standard 20 General State of Building Good Condition

Data Centre Location and Layout 21 Data Centre Expansion Possible (modular?) 6 to 8 full rack load

capacity 22 Central location within building Yes 23 Raised Floor Yes 24 Anti-Static surface covering Yes 25 Windowless room - or covered windows Windowless room 26 No access pathways via floor or ceiling Yes 27 Slight to no chance of weather damage No 28 Test/Lab facilities Yes 29 Store Room Yes 30 What is above Data Centre (are there any Water Tanks) No 31 Type of Doors to DC: Wood, solid, hollow, glass, Fire Resistant As per the Datacenter

standard 32 Cage Can be customized 33 Meeting Rooms Yes 34 Utilized floor space as % of total 30 % only

Lighting 35 Emergency Lighting Yes 36 Emergency lighting powered by UPS/Generator UPS 37 Fixtures powered separately from building Yes

HVAC 38 Current cooling level KW 5.7tr 39 Maximum cooling capacity KW 11.4tr 40 Zoned system Yes 41 Redundancy per zone Yes 42 Leak Detection System Yes 43 System cuts over to backup generators in case of power loss Yes 44 Regulated temperature and humidity Yes 45 Hot & cold aisles NA



46 Rack mount equipment has air intake at front & discharge at back

Modular

47 Floor mount equipment has air intake at front, below or top and discharge at rear

Yes

48 Heat generation of equipment does not exceed enclosure recommendations

No

49 Enclosures have adequate air holes Yes

50 Heat generation of equipment does not exceed air conditioning recommendations

As per the DC standard

51 SNMP events generated by equipment when overheat or ventilation fault

Yes

52 Are all air conditioning components redundant? Yes (active – active mode ) Power Considerations

53 Redundant electrical generators No single generator of 60 KVA

54 Separate supplies from separate primary power substations Current is supply is single power station but

provisioning is available for both.

55 Network connection in the form of a ring Yes 56 Redundant uninterruptible power systems Yes 57 UPS components housed outside of data center No 58 UPS runs 30 min or long enough to allow for proper shutdown 1hrs back-up 59 Separate power feeds in each server cabinet Yes 60 Separate cabinet for communications and LAN equipment Yes 61 Stable, reliable power source Yes 62 Generator uses economically sound and available fuel Yes 63 Appropriate location for backup generators Yes 64 Appropriate fuel storage capacity Yes 65 Duration of generator operation with fuel stored on site (hrs) 18 hrs 66 Defined Procedures for a Power Failure Yes 67 Power Quality Managed No 68 Each Power Socket allocated its own circuit breaker Yes

Security / Access Control 69 Secure traffic barrier at entrance Yes 70 Secure perimeter fence Yes 71 Card reader and PIN at entrances Yes 72 Proximity card identification Yes 73 Biometric recognition Yes 74 Motion detectors Yes 75 Recorded security camera systems and postings

Yes



76 Are security tapes archived No, facility is under consideration

77 Locked server cabinets Yes 78 Non-DCS staff escorted while in Data Centre Yes 79 Security system monitored outside of Data Centre Yes 80 Fire exits alarmed Yes 81 How many points of access are there to the Data Centre and

are these points all covered by CCTV 2 points and covered with

CCTV 82 Who is responsible for site/data center security Department

Fire Suppression 83 All critical equipment protected by a fire suppression system Yes 84 Fire suppression is gas based Yes 85 VESDA/HSSD systems provided within the Operational Data

Floor Yes

Water 85 Active water leakage detection system Yes

Voice Cabling 86 Redundant communication links in and out of Data Centre Yes

Data Cabling 87 Redundant points of connection to service provider backbone Yes 88 Redundant LAN architecture Yes

Operational Processes 89 24x7x365 on-site operational support Yes 90 SLAs and OLAs in place Yes 91 Staff and contractors educated in the DC procedures Yes 92 No access outside normal hours without prior authorization Yes 93 Planned work is graded by risk and approved accordingly Yes 94 Changes with risk above a defined level have a plan for

recovery should risk be realized As per KSP requirement

95 All contractors have appropriate certifications Yes 96 Are there incident summary reports? Yes

Enterprise Monitoring 97 SNMP capable enterprise monitoring reporting system Yes

People 98 Number of company employees at DC 8 IT Engineer 99 Number of contractors at DC 1

100 Peak number of employees on site in DC 4

Facilities 101 Adequate catering facilities on site or locally Yes

102 Suitable toilet facilities Yes

103 Sufficient quantity of desks and individual space

Yes



104 Expansion possible Physical Expansion is not possible with current

infrastructure Business Continuity

105 Minimum recovery time in the case of a disaster (min) Need to do an assessment once all the modules are

functional & DRC finalized Lease Details

106 Site Owned/Leased Owned 107 Government Incentives Yes

i. Datacenter Existing Networking Active Component Details

SL.NO NAME PID SERIAL.NO 1 Router 2811 chassis CISCO2811 FHK1307F2VX

1000BaseX (GBIC) Supervisor WS-X4013+ JAE1008W8WQ 10/100BaseTX (RJ45) with 48 10/100 Base T ports

WS-X4148-RJ JAE1008WJMX

10/100BaseTX (RJ45) with 48 10/100 Base T ports

WS-X4148-RJ JAE1008WFA1

Power Supply ( AC 1000W ) PWR-C45-1000AC

AZS09480RXW

Power Supply ( AC 1000W ) PWR-C45-1000AC

AZS09480RYD

3 Router 1812 chassis CISCO1812/K9 FHK124926T0 10 Fast Ethernet interfaces NA NA 1 ISDN Basic Rate interface NA NA

4 Firewall PIX 515 E CISCOPIX515E 807093283 5 WS-2950G-24-E1 CISCO2950 FOC0706XZ0WY



2.4 EXISTING WAN INFRASTRUCTURE (KSPWAN)

KSPWAN is a one such wide Area network created exclusively for connecting smaller computer network prevalent at DPO, campus networks at COP, CID, Chief office etc. and all other locations such as Police stations, Circles, SDPO, and other offices of special units spread across length and breadth of Karnataka into one network. The basic purpose of creating such vast network is to adopt the latest technology to cater to faster and easier mode of communications within this network to achieve the day-to-day information exchange of the Karnataka state police force. This network not only caters to the information exchange within the department but also with the offices outside the department.

The networking of all the units has been achieved by connecting the location with two types of connectivity

a. MPLS – This type of connectivity will connect the major LAN at DPO, COP, CID, Chief office through a 2Mbps MPLS network to the State Police Data Centre.

b. VPNoBB- This type of connectivity connects all other locations inclusive of all police stations with a 512Kbps bandwidth to the State Police Data Centre.

c. A central aggregation bandwidth of 10 Mbps MPLS, fiber optic bandwidth scalable upto 100 MBPS, MPLS connected to SPDC.

The following Units are currently connected with KSPWAN Infrastructure

a. 906 police stations, b. 232 circle offices, c. 130 sub-divisional police offices, d. 30 district police offices e. 6 Range f. 6 Regional Forensic Lab g. 12 KSRP battalions h. 1Railways Police Unit i. 1 Police Headquarters j. 1State Crime Record Bureau k. Special Units l. 4 Commissionerates

Bangalore City Hubli-Dharwad City Mysore City Mangalore City



MPLS & VPNoBB Connectivity

2.5 EXISTING CLIENT SITE INFRASTRUCTURE

No organization can afford for its confidential data and intellectual property to be lost or stolen. However, as networks become more complex, and more employees are working remotely, businesses are increasingly exposed to virus attacks, regardless of organisation size.KSP has established centralized Antivirus Management Systems (CAMS) at its Datacenter. The CAMS manages all AV related configurtation and policy management at centrally managed administatative consol.The central CAMS server is configured with Kaspersky Security AV solution. Currently centralised Kaspersky Antivirus software has

been installed on 3000 systems across the state.

The exisisting client side infrastructure a CAD diagram of connectivity architecture with hardware details like hardware delivered under CIPA I,II,& III are mention below.



CIPA PHASE - 1 List of Acer Computers & Numeric UPS to 81 Police Station

Sl. No

District / Commissionerate

Sl. No

Police Stations No. of Computer

s

Total Computers

1 BANGALORE CITY 1 ASHOKNAGAR 5 45 2 2 BANASHANKARI 5 3 3 BANASWADI 5 4 4 BASAVESHWARA NAGARA 5 5 5 HALASURU 5 6 6 MADIVALA 5 7 7 PEENYA 5 8 8 ULSOOR GATE

(Instead of SANJAYNAGAR) 5

9 9 YESHWANTHAPURA 5 10 MYSORE CITY 1 UDAYAGIRI 4 7 11 2 VIJAYANAGAR 3 12 HUBLI DHARWAD CITY 1 HUBLI CITY 4 8 13 2 HUBLI SUB URBAN 4 14 GULBARGA 1 ASHOK NAGAR 3 18 15 2 BRAHMAPUR 3 16 3 CHOWK 4 17 4 GULBARGA RURAL 4 18 5 STATION BAZAR 4 19 RAICHUR 1 RAICHUR RURAL 4 7 20 2 SADAR BAZAR 3 21 BIDAR 1 BIDAR NEW TOWN 3 9 22 2 BIDAR TOWN 3 23 3 GANDHI GANJ 3 24 KOPPAL 1 KOPPAL RURAL 3 6 25 2 KOPPAL TOWN 3 26 BELGAUM 1 BELGAUM RURAL 3 13 27 2 MALMARUTHI 3 28 3 MARKET 4 29 4 SHAPUR 3 30 BIJAPUR 1 GANDHI CHOWK 4 7 31 2 GOLGUMBAZ 3 32 DHARWAD 1 GARAG 3 3 33 GADAG 1 GADAG TOWN 3 3 34 HAVERI 1 HAVERI RURAL 3 6 35 2 HAVERI TOWN 3 36 BAGALKOT 1 BAGALKOT RURAL 4 8



37 2 BAGALKOT TOWN 4 38 DAVANGERE 1 DAVANAGERE EXTENSION 4 8 39 2 K.T. J. NAGAR 4 40 CHITRADURGA 1 CHITRADURGA RURAL 5 9 41 2 CHITRADURGA TOWN 4 42 BELLARY 1 BELLARY RURAL 5 13 43 2 BRUCEPET 4 44 3 COWL BAZAR 4 45 SHIMOGA 1 DODDAPET SHIMOGA 4 11 46 2 JAYANAGAR 3 47 3 SHIMOGA RURAL 4 48 U.K. (KARWAR) 1 CHITTAKULA 3 9 49 2 KARWAR RURAL 3 50 3 KARWAR TOWN 3 51 D.K. (MANGALORE) 1 MANGALORE EAST 4 12 52 2 MANGALORE NORTH 4 53 3 MANGALORE RURAL 4 54 UDUPI 1 MANIPAL 4 8 55 2 UDUPI TOWN 4 56 CHICKMAGALUR 1 BASAVANAHALLI 3 11 57 2 CHICKMAGALUR RURAL 4 58 3 CHICKMAGALUR TOWN 4 59 MYSORE DIST 1 BANNUR 3 6 60 2 NANJANGUD RURAL 3 61 MANDYA 1 MANDYA EAST 4 12 62 2 MANDYA RURAL 4 63 3 MANDYA WEST 4 64 HASSAN 1 HASSAN EXTENSION 3 9 65 2 HASSAN RURAL 3 66 3 HASSAN TOWN 3 67 KODADU (MADKERI) 1 MADIKERI RURAL 3 6 68 2 MADIKERI TOWN 3 69 CHAMARAJANAGAR 1 CHAMARAJANAGAR RURAL 3 3 70 BANGALORE DIST 1 HEBBAGODI 3 13 71 2 KADUGODI 3 72 3 TALAGHATTAPURA (Now

its in Ramanagar Dist.) 4

73 4 WHITEFIELD 3 74 K.G.F. 1 ROBERTSONPET 3 3 75 KOLAR 1 CHINTAMANI 3 11 76 2 GULPET 3 77 3 MULBAGAL 5



78 TUMKUR 1 NEW EXTENSION PS 4 12 79 2 TUMKUR RURAL 4 80 3 TUMKUR TOWN 4 Karnataka Railways

81 BANGALORE CITY 1 BANGALORE CITY 4 4 Total Computers : 300 300

CIPA PHASE - 2 List of Acer Computers & Numeric UPS to 210 Police Station

Sl. No


Sl. No

Police Stations No. of Computers

Total Computers

1 DAVANAGERE 1 AZAD NAGAR 5 70 2 2 BASAVESHWARANAGAR 5 3 3 BILICHODU 5 4 4 CHANAGIRI 5 5 5 DAVANGERE RURAL 5 6 6 DAVANGERE TRAFFIC 5 7 7 HARAPANAHALLI 5 8 8 HARIHARA TOWN 5 9 9 HONNALI 5

10 10 JAGALUR 5 11 11 MALEBENNUR 5 12 12 NYAMATI 5 13 13 RMC YARD 5 14 14 VIDYANAGARA 5 15 BANGALORE CITY 1 AUDUGODI 5 385 16 2 BASAVANAGUDI 5 17 3 BYATARAYANAPURA 5 18 4 BYAPPANAHALLI 5 19 5 BROWNING HOSPITAL 5 20 6 CHANDRALAYOUT 5 21 7 CHAMARAJPET 5 22 8 CENTRAL 5 23 9 CHICKPET 5 24 10 BHARATHINAGAR 5 25 11 COMMERCIAL STREET 5 26 12 CUBBON PARK 5 27 13 D.J.HALLI 5 28 14 BASAVANGUDI WOMEN P.S. 5 29 15 GIRINAGAR 5



30 16 GANGAMMANAGUDI 5 31 17 FRASER TOWN 5 32 18 AIRPORT 5 33 19 KEMPEGOWDANAGAR 5 34 20 JEEVANABIMANAGAR 5 35 21 JNANABHARATHI 5 36 22 H.A.L. 5 37 23 HANUMANTHANAGAR 5 38 24 HIGHGROUNDS 5 39 25 VIJAYANAGAR 5 40 26 HEBBAL 5 41 27 HENNUR 5 42 28 INDIRANAGAR 5 43 29 J.J. NAGAR 5 44 30 JALAHALLI 5 45 31 JAYANAGAR 5 46 32 KEMPAPURA AGRAHARA 5 47 33 KUMARASWAMY LAYOUT 5 48 34 J.P.NAGAR 5 49 35 KAMAKSHIPALYA 5 50 36 KADUGONDANAHALLI 5 51 37 KALASIPALYAM 5 52 38 COTTONPET 5 53 39 K.R. PURAM 5 54 40 KORAMANGALA 5 55 41 KENGERI 5 56 42 MICO LAYOUT 5 57 43 MAHADEVAPURA 5 58 44 MAGADI ROAD 5 59 45 MARKET 5 60 46 MALLESHWARAM 5 61 47 J.C.NAGAR 5 62 48 MAHALAKSHMILAYOUT 5 63 49 NEW THARAGUPET 5 64 50 NANDINI LAYOUT PS 5 65 51 WOMEN POLICE STATION 5 66 52 RAJAGOPALANAGAR 5 67 53 RAMAMURTHYNAGAR 5 68 54 R.T. NAGAR 5 69 55 RAJAJINAGAR 5 70 56 SESHADRIPURAM 5 71 57 S.J.PARK 5 72 58 SRIRAMPURA 5



73 59 SADASHIVANAGAR 5 74 60 SIDDAPURA 5 75 61 SOLADEVANAHALLI 5 76 62 S.R.NAGAR 5 77 63 THILAKNAGAR 5 78 64 SHANKARAPURAM 5 79 65 SHIVAJINAGAR 5 80 66 SUBRAMANYANAGAR 5 81 67 SUBRAMANYAPURA 5 82 68 THYAGARAJANAGAR 5 83 69 VICTORIA HOSPITAL 5 84 70 VIVEKNAGAR 5 85 71 VYALIKAVAL 5 86 72 VIDHANA SOUDHA 5 87 73 VIDYARANYAPURA 5 88 74 WILSONGARDEN 5 89 75 YELAHANKA NEW TOWN 5 90 76 YELAHANKA 5 91 77 R.M.C.YARD 5 92 BELGAUM 1 AIGALI 5 200 93 2 ATHANI 5 94 3 APMC YARD 5 95 4 ANKALAGI 5 96 5 BASAVESHWAR CHOWK 5 97 6 BAGEWADI 5 98 7 BAILHONGAL 5 99 8 CHIKKODI 5

100 9 CAMP 5 101 10 GHATAPRABHA 5 102 11 GOKAK TOWN 5 103 12 GOKAK RURAK 5 104 13 HUKKERI 5 105 14 KAGAWAD 5 106 15 KATAKOL 5 107 16 KAKATI 5 108 17 KHADEBAZAR 5 109 18 KHANAPUR 5 110 19 KITTUR 5 111 20 KUDCHI 5 112 21 KULGOD 5 113 22 MARIHAL 5 114 23 MURGOD 5 115 24 MUDALGI 5



116 25 NANDAGAD 5 117 26 NESARGI 5 118 27 NIPPANI TOWN 5 119 28 NIPPANI RURAL(2) 5 120 29 RAIBAG 5 121 30 RAMDURGA 5 122 31 SADALGA 5 123 32 SANKESHWAR 5 124 33 SAVADATTI 5 125 34 DODDAWAD 5 126 35 TILAKWADI 5 127 36 TRAFFIC NORTH 5 128 37 TRAFFIC SOUTH 5 129 38 UDYAMBAG 5 130 39 WOMEN POLICE STATION 5 131 40 YAMAKAN MARADI 5 132 GULBARGA 1 AFZALPUR 5 230 133 2 ALLAND 5 134 3 BHEEMARAYANAGUDI 5 135 4 CHINCHOLI 5 136 5 CHITTAPURA 5 137 6 DEVALGANAGAPUR 5 138 7 FERHATABAD 5 139 8 G. TRAFFIC 5 140 9 GOGI 5 141 10 GURUMITKAL 5 142 11 HUNASAGI 5 143 12 JEVARGI 5 144 13 KAMALAPURA 5 145 14 KALGE 5 146 15 KEMBHAVI 5 147 16 KODEKAL 5 148 17 KUNCHAVARAM 5 149 18 KURAKUNTA 5 150 19 M.B. NAGAR 5 151 20 MADHAVANA HIPPARGI 5 152 21 MAHAGOAN 5 153 22 MUDHOL 5 154 23 MIRYAN 5 155 24 NARAYANAPURA 5 156 25 NARONA 5 157 26 NEELAGI 5 158 27 NIMBARGA 5



159 28 RAGHAVENDRANAGAR 5 160 29 RATKAL 5 161 30 REVOOR 5 162 31 ROZA 5 163 32 SHAHABAD RURAL 5 164 33 SAIDAPUR 5 165 34 SEDAM 5 166 35 SHAHABAD TOWN 5 167 36 SHAHAPUR 5 168 37 SHORAPUR 5 169 38 SULEPET 5 170 39 UNIVERSITY 5 171 40 WADIGERA 5 172 41 WADI 5 173 42 MALKHED 5 174 43 WOMEN POLICE STATION 5 175 44 YADGIRI RURAL 5 176 45 YADGIRI TOWN 5 177 46 ADDITIONAL TRAFFIC 5 178 MYSORE CITY 1 ASHOKAPURAM 5 90 179 2 N.R.TRAFFIC 5 180 3 DEVRAJA TRAFFIC 5 181 4 JAYALAXMIPURAM 5 182 5 KRISHNARAJA 5 183 6 LASHKAR 5 184 7 LAKSHMIPURAM 5 185 8 MANDI 5 186 9 METAGALLI 5 187 10 NARASIMHARAJA 5 188 11 NAZARBAD 5 189 12 K.R.TRAFFIC 5 190 13 SARASWATHIPURAM 5 191 14 VIDYARANYAPURAM 5 192 15 V.V.PURAM 5 193 16 WOMEN POLICE STATION 5 194 17 KUVEMPUNAGAR TRAFFIC 5 195 18 V.V. PURAM TRAFFIC 5 196 HUBLI-DHARWAD

CITY 1 DHARWAD SUB-URBAN 5 75

197 2 DHARWAD TOWN 5 198 3 DHARWAD TRAFFIC 5 199 4 VIDYAGIRI 5 200 5 GHANTIKERI 5 201 6 BENDIGERI 5



202 7 OLD HUBLI 5 203 8 VIDYANAGAR 5 204 9 GOKUL ROAD 5 205 10 KESHWAPUR 5 206 11 KAMARIPET 5 207 12 KASABAPET 5 208 13 HUBLI TRAFFIC 5 209 14 HUBLI SOUTH TRAFFIC 5 210 15 WOMEN POLICE STATION 5

Total Computers : 1050 1050

CIPA PHASE - 3 & 4 List of HCL Computers, Thin Clients & Techser UPS to 433 Police Station

Sl. No


Sl. No

Police Stations No. of Computer (1 Linux &

1 Windows XP)

Thin Clients

Total Computers

(Windows XP)

1 Bangalore City (West Division)

1 Upparpet 2 3 1

2 Bangalore City (SouthEast Division)

1 Electronic City 2 3 7

3 2 HSR Layout 2 3 4 3 Hulimavu 2 3 5 4 Kadugodi 2 3 6 5 Parappana Agrahara 2 3 7 6 Varthur 2 3 8 7 White Field 2 3 9 Bangalore City

(South Division) 1 Channammanakere

Achukattu 2 3 1

10 Bangalore City (East Traffic)

1 Adugodi Traffic 2 3 16

11 2 Airport Traffic 2 3 12 3 Ashoknagar Traffic 2 3 13 4 Banasavadi Traffic 2 3 14 5 Shivaji Nagar Traffic PS

(No PS Commercial Street Traffic)

2 3

15 6 Cubbonpark Traffic 2 3 16 7 Fraser Town Traffic 2 3 17 8 High Grounds Traffic 2 3 18 9 Indiranagar Traffic 2 3 19 10 K.R.Puram Traffic 2 3



20 11 Madivala Traffic 2 3 21 12 Mico Layout Traffic 2 3 22 13 Sadashivanagar Traffic 2 3 23 14 Ulsoor Gate Traffic 2 3 24 15 Ulsoor Traffic 2 3 25 16 Wilsongarden Traffic 2 3 26 Bangalore City

(West Traffic) 1 Banashankari Traffic 2 3 19

27 2 Basavanagudi Traffic 2 3 28 3 Byatrarayanapura

Traffic 2 3

29 4 Chamarajpet Traffic 2 3 30 5 Chickpet Traffic 2 3 31 6 City Market Traffic 2 3 32 7 Hebbal Traffic 2 3 33 8 Jayanagar Traffic 2 3 34 9 Kamakshipalya Traffic 2 3 35 10 Kumaraswamy Layout

Traffic 2 3

36 11 Magadi Road Traffic 2 3 37 12 Malleshwaram Traffic 2 3 38 13 Peenya Traffic 2 3 39 14 R.T. Nagar Traffic 2 3 40 15 Rajajinagar Traffic 2 3 41 16 Upparpet Traffic 2 3 42 17 Vijayanagar Traffic 2 3 43 18 Yelahanka Traffic 2 3 44 19 Yeshwanthapura Traffic 2 3 45 Bangalore District 1 Anekal 2 3 18 46 2 Attibele 2 3 47 3 Bannerghatta 2 3 48 4 Chikkajala 2 3 49 5 Devanahalli 2 3 50 6 Dobbespet 2 3 51 7 Doddaballapura Rural 2 3 52 8 Doddaballapura Town 2 3 53 9 Doddabelavangala 2 3 54 10 Hosahalli 2 3 55 11 Hosakote 2 3 56 12 Nandagudi 2 3 57 13 Nelamangala 2 3 58 14 Rajanukunte 2 3 59 15 Sarjapura 2 3 60 16 Sulibele 2 3



61 17 Thyamagondlu 2 3 62 18 Vijayapura 2 3 63 Bagalkot 1 Amingad 2 3 17

64 2 Badami 2 3

65 3 Bagalkot Traffic 2 3

66 4 Banahatti 2 3

67 5 Bilagi 2 3

68 6 Gulegundda 2 3

69 7 Hungund 2 3

70 8 Ilkal 2 3

71 9 Jamakhandi Rural 2 3

72 10 Jamakhandi Town 2 3

73 11 Kaladagi 2 3

74 12 Kerur 2 3

75 13 Lokapur 2 3

76 14 Mahalingapur 2 3

77 15 Mudhol 2 3

78 16 Savalgi 2 3

79 17 Teradal 2 3

80 Bellary 1 Chittavadagi 2 3 32 81 2 Gadiganur 2 3 82 3 Gandhinagar 2 3 83 4 Gudikota 2 3 84 5 Hagaribommanahalli 2 3 85 6 Hatcholli 2 3 86 7 Hadagali 2 3 87 8 Hirehadagali 2 3 88 9 Hosahalli 2 3 89 10 Hospet Extention 2 3 90 11 Hospet Rural 2 3 91 12 Hospet Town 2 3 92 13 Ittagi 2 3 93 14 Kamalapur 2 3 94 15 Kampli 2 3 95 16 Kottur 2 3 96 17 Kudlagi 2 3 97 18 Kurgod 2 3 98 19 Mariyammanahalli 2 3 99 20 Moka 2 3

100 21 P.D. Halli 2 3



101 22 Sirigeri 2 3 102 23 Siruguppa 2 3 103 24 Sundur 2 3 104 25 T.B. Dam 2 3 105 26 T.B. Halli 2 3 106 27 Tekkalkota 2 3 107 28 Thoranagali 2 3 108 29 Bellary Traffic 2 3 109 30 Hampi (New) 2 3 110 31 Hospet Traffic (New) 2 3 111 32 Kudithini (New) 2 3 112 Bidar 1 Aurad 2 3 25

113 2 Bagdal 2 3

114 3 Basavakalyana Rural 2 3

115 4 Basavakalyana Town 2 3

116 5 Basavakalyana Traffic 2 3

117 6 Bhalki Rural 2 3

118 7 Bhalki Town 2 3

119 8 Bidar Rural 2 3

120 9 Bimelkhed 2 3

121 10 Chintaki 2 3

122 11 Chitaguppa 2 3

123 12 Dhanura 2 3

124 13 Halikhed 2 3

125 14 Hulsoor 2 3

126 15 Humnabad 2 3

127 16 Janwada 2 3

128 17 Kamalanagar 2 3

129 18 Kataka Chincholi 2 3

130 19 Kushnoor 2 3

131 20 Mannaekhelli 2 3

132 21 Mantala 2 3

133 22 Market 2 3

134 23 Mudbi 2 3

135 24 Shanthapur 2 3

136 25 Traffic 2 3

137 Bijapur 1 Adarsh Nagar 2 3 19

138 2 Almel 2 3



139 3 APMC 2 3

140 4 Babaleshwar 2 3

141 5 Basavan Bagewadi 2 3

142 6 Bijapur Rural 2 3

143 7 Bijapur Traffic 2 3

144 8 Chadachan 2 3

145 9 Devara Hipparagi 2 3

146 10 Horthi 2 3

147 11 Indi 2 3

148 12 Kalkeri 2 3

149 13 Kolhar 2 3

150 14 Managoli 2 3

151 15 Muddebihal 2 3

152 16 Sindagi 2 3

153 17 Talikot 2 3

154 18 Tikota 2 3

155 19 Zalaki 2 3

156 Chamarajanagar 1 Chamarajanagar East 2 3 13 157 2 Chamarajanagar Town 2 3 158 3 Gundlupete 2 3 159 4 Hanur 2 3 160 5 Kollegala Rural 2 3 161 6 Kollegala Town 2 3 162 7 Kuderu 2 3 163 8 M.M. Hills 2 3 164 9 Mambali 2 3 165 10 Ramapura 2 3 166 11 Santemaralli 2 3 167 12 Terakambi 2 3 168 13 Yelandur 2 3 169 Chickmagalur 1 Ajjampura 2 3 23

170 2 Aldur 2 3

171 3 Balehonnur 2 3

172 4 Balur 2 3

173 5 Banakal 2 3

174 6 Birur 2 3

175 7 Chickmagalur Traffic 2 3

176 8 Gonibeedu 2 3



177 9 Hariharapura 2 3

178 10 Kadur 2 3

179 11 Kalasa 2 3

180 12 Koppa 2 3

181 13 Kuduremukh 2 3

182 14 Lakkavalli 2 3

183 15 Lingadahalli 2 3

184 16 Mudigere 2 3

185 17 N.R. Pura 2 3

186 18 Panchanahalli 2 3

187 19 Sakarepatna 2 3

188 20 Singatagere 2 3

189 21 Sringeri 2 3

190 22 Tarikere Town 2 3

191 23 Yagati 2 3

192 Davanagere 1 Chigateri 2 3 1 193 Dharwad 1 Alnavar 2 3 7

194 2 Annigeri 2 3

195 3 Dharwad Rural 2 3

196 4 Hubli Rural 2 3

197 5 Kalaghatagi 2 3

198 6 Kundagol 2 3

199 7 Navalgund 2 3

200 D.K. (Mangalore) 1 Bajpe 2 3 25 201 2 Barke 2 3 202 3 Belathangadi 2 3 203 4 Buntwala Rural 2 3 204 5 Buntwala Town 2 3 205 6 Kadaba 2 3 206 7 Kavoor 2 3 207 8 Konaje 2 3 208 9 Mangalore South 2 3 209 10 Mangalore Women 2 3 210 11 Moodabidre 2 3 211 12 Mulki 2 3 212 13 Panambur 2 3 213 14 Puttur Rural 2 3 214 15 Puttur Town 2 3 215 16 Subramanya 2 3



216 17 Sullia 2 3 217 18 Surathkal 2 3 218 19 Ullal 2 3 219 20 Uppinangdi 2 3 220 21 Urva 2 3 221 22 Venur 2 3 222 23 Vittala 2 3 223 24 Mangalore East Traffic 2 3 224 25 Mangalore West Traffic 2 3 225 Gadag 1 Betageri Extention 2 3 12

226 2 Betageri Town 2 3

227 3 Gadag Rural 2 3

228 4 Gadag Traffic 2 3

229 5 Gajendragad 2 3

230 6 Lakshmeshwar 2 3

231 7 Mulagund 2 3

232 8 Mundargi 2 3

233 9 Naregal 2 3

234 10 Nargund 2 3

235 11 Ron 2 3

236 12 Shirahatti 2 3

237 Hassan 1 Alur 2 3 24

238 2 Arakalagud 2 3

239 3 Arasikere Rural 2 3

240 4 Arasikere Town 2 3

241 5 Arehalli 2 3

242 6 Banavara 2 3

243 7 Belur 2 3

244 8 Channarayapatna Rural 2 3

245 9 Channarayapatna Town

2 3

246 10 Dudda 2 3

247 11 Gandasi 2 3

248 12 Goruru 2 3

249 13 Halebeedu 2 3

250 14 Hassan Traffic 2 3

251 15 Hirisave 2 3

252 16 Holenarasipura Rural 2 3



253 17 Holenarasipura Town 2 3

254 18 Konanur 2 3

255 19 Nuggehalli 2 3

256 20 Pension Mohalla 2 3

257 21 Sakaleshpura Rural 2 3

258 22 Sakaleshpura Town 2 3

259 23 Sravanabelagola 2 3

260 24 Yesalur 2 3

261 Haveri 1 Adur 2 3 16

262 2 Byadagi 2 3

263 3 Guttal 2 3

264 4 Halageri 2 3

265 5 Hanagal 2 3

266 6 Hansabhavi 2 3

267 7 Hirekerur 2 3

268 8 Kaginele 2 3

269 9 Kumarapattanam 2 3

270 10 Ranebennur Rural 2 3

271 11 Ranebennur Town 2 3

272 12 Ranebennur Traffic 2 3

273 13 Rattihalli 2 3

274 14 Savanoor 2 3

275 15 Shiggaon 2 3

276 16 Tadas 2 3

277 K.G.F. 1 Andersonpet 2 3 8

278 2 Bangarpet 2 3

279 3 BEML Nagar 2 3

280 4 Bethamangala 2 3

281 5 Champion Reef 2 3

282 6 Kamasamudram 2 3

283 7 Marikuppam 2 3

284 8 Oorgaum 2 3

285 Kodagu (Madikeri) 1 Bhagamandala 2 3 14

286 2 Gonikoppa 2 3

287 3 Kushalnagar 2 3

288 4 Kutta 2 3



289 5 Madikeri Traffic 2 3

290 6 Napoklu 2 3

291 7 Ponnampet 2 3

292 8 Shanivarasanthe 2 3

293 9 Siddapura 2 3

294 10 Somwarpet 2 3

295 11 Srimangala 2 3

296 12 Suntikoppa 2 3

297 13 Virajpet Rural 2 3

298 14 Virajpet Town 2 3

299 Koppal 1 Alwandi 2 3 13

300 2 Bevoor 2 3

301 3 Gangavathi Rural 2 3

302 4 Gangavathi Town 2 3

303 5 Gangavathi Traffic 2 3

304 6 Hanumansagar 2 3

305 7 Kanakagiri 2 3

306 8 Karatagi 2 3

307 9 Kukanoor 2 3

308 10 Kushtagi 2 3

309 11 Munirabad 2 3

310 12 Tavaregere 2 3

311 13 Yelaburga 2 3

312 Mandya 1 Arakere 2 3 24 313 2 Basaralu 2 3 314 3 Belakavadi 2 3 315 4 Bellur 2 3 316 5 Besagaraghalli 2 3 317 6 Bindiganavile 2 3 318 7 Halagur 2 3 319 8 K.M. Doddi 2 3 320 9 K.R. Pet Rural 2 3 321 10 K.R. Pet Town 2 3 322 11 K.R. Sagar 2 3 323 12 Keragodu 2 3 324 13 Kesthur 2 3 325 14 Kikkeri 2 3 326 15 Kirugavalu 2 3



327 16 Koppa 2 3 328 17 Maddur 2 3 329 18 Malavalli Rural 2 3 330 19 Malavalli Town 2 3 331 20 Nagamangala Town 2 3 332 21 Pandavapura 2 3 333 22 Shivalli 2 3 334 23 Srirangapatna 2 3 335 24 Mandya Traffic 2 3 336 Raichur 1 Balaganoor 2 3 22

337 2 Devadurga 2 3

338 3 Hatti 2 3

339 4 Idapanur 2 3

340 5 Jalhalli 2 3

341 6 Kowthal 2 3

342 7 Lingasugur 2 3

343 8 Manvi 2 3

344 9 Market Yard 2 3

345 10 Maski 2 3

346 11 Mudgal 2 3

347 12 Raichur Traffic 2 3

348 13 Raichur West 2 3

349 14 Ramadurga (Gabbur) 2 3

350 15 Shakti Nagar 2 3

351 16 Sindanoor Rural 2 3

352 17 Sindhanoor Town 2 3

353 18 Sirwar 2 3

354 19 Somwarpet (Netaji Nagar)

2 3

355 20 Turvihal 2 3

356 21 Yapaladinni 2 3

357 22 Yeregera 2 3

358 Tumkur 1 Amruthur 2 3 33 359 2 Arasikere 2 3 360 3 Bellavi 2 3 361 4 Chandrashekarpura 2 3 362 5 Chelur 2 3 363 6 Chikkanayakanahalli 2 3 364 7 Dandina Shivara 2 3



365 8 Gubbi 2 3 366 9 Hebbur 2 3 367 10 Honnavalli 2 3 368 11 Huliyar 2 3 369 12 Huliyurdurga 2 3 370 13 Kadagenahalli 2 3 371 14 Kallambella 2 3 372 15 Kora 2 3 373 16 Koratagere 2 3 374 17 Kunigal 2 3 375 18 Kyathasandra 2 3 376 19 Madhugiri 2 3 377 20 Medigeshi 2 3 378 21 Nonavinakere 2 3 379 22 Patanayakanahalli 2 3 380 23 Pavagada 2 3 381 24 Sira 2 3 382 25 Tavarekere 2 3 383 26 Thilak Park 2 3 384 27 Thirumani 2 3 385 28 Tiptur Rural 2 3 386 29 Tiptur Town 2 3 387 30 Turuvekere 2 3 388 31 Y.N. Hosakote 2 3 389 32 Traffic West Ps (Traffic-

A) (Amanikere) 2 3

390 33 Handanakere (instead of Traffic-B)

2 3

391 Udupi 1 Baindoor 2 3 18

392 2 Bramhavar 2 3

393 3 Gangoli 2 3

394 4 Hebri 2 3

395 5 Hiriadka 2 3

396 6 Karkala Rural 2 3

397 7 Karkala Town 2 3

398 8 Kaup 2 3

399 9 Kollur 2 3

400 10 Konkan Railway 2 3

401 11 Kota 2 3

402 12 Kundapura 2 3

403 13 Malpe 2 3



404 14 Padubidri 2 3

405 15 Shankaranarayana 2 3

406 16 Shirva 2 3

407 17 Udupi Traffic 2 3

408 18 Women 2 3

409 Uttar Kannada (Karwar)

1 Ambikanagar 2 3 25

410 2 Ankola 2 3

411 3 Banavasi 2 3

412 4 Bhatkal Rural 2 3

413 5 Bhatkal Town 2 3

414 6 Dandeli Rural 2 3

415 7 Dandeli Town 2 3

416 8 Gokarna 2 3

417 9 Haliyal 2 3

418 10 Honnavara 2 3

419 11 Joida 2 3

420 12 Kadra 2 3

421 13 Karwar Railway 2 3

422 14 Karwar Traffic 2 3

423 15 Kumta 2 3

424 16 Mallapura 2 3

425 17 Manki 2 3

426 18 Mundgod 2 3

427 19 Murudeshwar 2 3

428 20 New Market 2 3

429 21 Ramnagar 2 3

430 22 Siddapura 2 3

431 23 Sirsi Rural 2 3

432 24 Sirsi Town 2 3

433 25 Yellapura 2 3

Total Computers : 866 1299 433 Total Computers : 2165



HARDWARE DELIVERED under CIPA Project

Sl. No

Unit Name No. of No.of PS Total PS

DPO / Comm

SDPO Circle Phase-1

(2004-05)

Phase-2

(2005-06)

Phase-3&4

(2007-08)

1 BANGALORE CITY - - - 9 77 44 130

2 MYSORE CITY - - - 2 18 - 20

3 HUBLI DHARWAD CITY

- - - 2 15 - 17

4 GULBARGA - - - 5 46 - 51

5 RAICHUR - - - 2 - 22 24

6 BIDAR - - - 3 - 25 28

7 KOPPAL - - - 2 - 13 15

8 BELGAUM - - - 4 40 - 44

9 BIJAPUR - - - 2 - 19 21

10 DHARWAD - - - 1 - 7 8

11 GADAG - - - 1 - 12 13

12 HAVERI - - - 2 - 16 18

13 BAGALKOT - - - 2 - 17 19

14 DAVANGERE - - - 2 14 1 17

15 CHITRADURGA - - - 2 - - 2

16 BELLARY - - - 3 - 32 35

17 SHIMOGA - - - 3 - - 3

18 U.K. (KARWAR) - - - 3 - 25 28

19 D.K. (MANGALORE) - - - 3 - 25 28

20 UDUPI - - - 2 - 18 20

21 CHICKMAGALUR - - - 3 - 23 26

22 MYSORE DIST - - - 2 - - 2

23 MANDYA - - - 3 - 24 27

24 HASSAN - - - 3 - 24 27

25 KODADU (MADKERI) - - - 2 - 14 16

26 CHAMARAJANAGAR - - - 1 - 13 14



27 BANGALORE DIST - - - 4 - 18 22

28 K.G.F. - - - 1 - 8 9

29 KOLAR - - - 3 - - 3

30 TUMKUR - - - 3 - 33 36

31 KARNATAKA RAILWAYS (BANGALORE CITY)

- - - 1 - - 1

Total : - - - 81 210 433 724

Total Police Stations: 724

Police Station Network Diagram



District Police Office Network Diagram

Sl. No.

Items Phase-1

(2004-05)

Phase-2

(2005-06)

Phase-3&4

(2007-08)

Total Total Total No. of Linux System

Total No. of

Windows System

1 Computer 300 1050 866 2216 Computers Thin Clients

Phase-1 300

2 Thin Clients - - 1299 1299 2216 1299 Phase-2 1050 3 Laser Printer 81 210 441 732 Phase-3 & 4 433 433 4 Multi-

Function Printer

81 210 291



5 16 Port Switch

81 210 433 724 Total 1783 433

6 2KVA UPS 81 210 433 724 7 Rack for (16

Port Switch) 433 433

8 MS-SQL Professional Edition

433 433

9 Microsoft Windows -XP Prof

433 433



3. IMPLEMENTATION FRAME WORK OF POLICE IT/CCTNS PROJECT

The implementation of Police IT would be taking an “integrated service delivery” approach. The central feature of Police IT implementation (as per CCTNS Guidelines from MHA and NCRB) at the State level is the “bundling of services” concept. Accordingly, Karnataka will select a System Integrator (SI) who would be the single point of contact for the State for all the components of Police IT Implementation that include the application, hardware, communications infrastructure, and associated services such as Capacity Building and Handholding.

However, since Karnataka has made significant progress in the implementation of the Police IT project, the System Integrator will be required to augment the pre-existing application, infrastructure as per the requirements and provide a turnkey solution to the State to achieve the intended objectives of CCTNS.

3.1 IMPLEMENTATION FRAME WORK OF POLICE IT/CCTNS PROJECT

KSP has been implementing the Police IT application whose 5 modules have gone live and the CCTNS specific modules of Crime, Law & Order and Traffic are in the pilot phase. In addition KSP has an operational Data Center (KSPDC) with the all 12 modules in a production environment. KSP has also implemented an MPLS and VPNoBB based broadband network (KSPWAN) connecting 1400 Police Stations and has built a full Data Center (interiors and civil works) in 1000 Sqft. space at KSRP Battalion in Bangalore. Given the above, the proposed solution is suggested based on the assessment of the current developments (work-in-progress), the need for alignment with CCTNS and the necessary extensions required in Police IT.

The SI is expected to assess, define and specify the additional requirements, create the process and plan for implementation, implement the system to meet the objectives of CCTNS, provide continuous improvement and operate and manage the system for the period of the contract.

1. The System Integrator (SI) is expected to provide end-to-end solution for the KSP

including:

a. Extension of Police IT application through i. Enhancements of Police IT application compliance with CCTNS requirements.

This shall primarily be:

1. Enhancements to Crime, Law & Order and Traffic modules of Police IT to suffice the CAS requirements 2. Enhancement to meet the non-functional & technical requirements envisioned by MHA/NCRB.

ii. Building a citizen centric Police IT Portal iii. Integration with other departmental applications running in KSP iv. Providing interface to external stakeholders



v. Building a knowledge repository vi. commissioning an SMS gateway to provide mobile based services

b. Data Digitization & Migration – Digitization of Police Stations registers data (including data entry) and migration to Police IT system. Migration of CCIS data to Police IT system. c. Business Process Re-engineering as per guidelines of NCRB and the State and through

integration and extension of delivery channels

2. Enhancement of Datacenter & and creation of a Disaster Recovery Site (DRC)

a. Procuring additional equipment for the KSP Datacenter as per the requirements and BOM

b. Procuring and commissioning the DRC HW/SW/other equipment commissioning

3. Network oversight, management and co-ordination with BSNL

4. Network and Data Center management to meet the requirements of the SLA

5. Enabling Police Stations & Higher Offices through procurement of hardware and

commissioning of the same

6. Perform capacity building and change management to transform the state in performing

policing in digital model

7. Provide handholding at the Police Stations to get the personnel upto speed in using the

Police IT application

8. Phased Go-Live of enhanced components

9. Operating & managing the Police IT solution and infrastructure for 3 years from date of

signing of the contract as per the requirements of the SLA.

3.1 OVER VIEW OF CURRENT STATUS OF POLICE IT

S No. Module/ Component Date Launched Status

1. Forensic Science Laboratory

July, 2005 Deployed and used across the all FSL& RFSL since July 2005.

2. Foreigner’s Registration January, 2007 Deployed and used across FROs in Commissionerates and Districts and



( Part of Law & Order Module)

in the State Intelligence Office since January 2007.

3. Wireless April, 2010 Deployed and used in all units since April 2010.

4. Motor Transport April, 2010 Deployed and used in all units since April 2010.

5. Armed Reserve April, 2010 Deployed and used in all the units since April 2010.

6. Crime Pilot Phase since November, 2010

Final change request completed. Deployed as pilot at Thirty Two locations (Twenty Districts, Three Commissionerates, Nine Divisions)

7. Traffic Pilot Phase since November, 2010


8. Law and Order Pilot Phase since November, 2010


9. Stores Pilot Phase since April, 2011

Final change request completed. Deployed as pilot across entire Karnataka State.

10. Finance Pilot Phase since April, 2011

Final change request completed. Deployed as pilot across entire Karnataka State.

11. Training Pilot Phase since October, 2010

Final change request completed. Deployed as pilot at all Training Units.

12. Administration Deployed Masters, Transfer & Promotion and Strength & Allocation screens

Final change request yet to approved and completed.



13. MIS Pilot Phase since January, 2011

Development completed. Deployed as pilot across entire Karnataka State.

14. Integration with Other Departments

N/A Proof of Concept approved by Empowered Committee as per Challenge fund initiative by Government of Karnataka.

15. Interfaces for Stakeholders

N/A Not yet developed

3.2 SUMMARY OF POLICE IT GAP & IMPLEMENTATION SCOPE The project RFP identifies the following services to be implemented In Police IT:

a. Citizens portal service b. Petition management service c. Unclaimed / abandoned property register service d. Complaint and FIR management service e. PCR call interface and management service f. Investigation management service g. Court and jail interface and prosecution management service

h. Crime and criminal records and query management service i. Police email and messaging service j. Periodic crime and law & order and review dashboard service k. Notification of alerts, important events, reminders and activity calendar or tasks

service. l. State SCRB – NCRB data transfer and management service m. User help and assistance service n. User feedback tracking and resolution service o. Activity log tracking and audit service p. User access and authorization management service

a. Overview of total CAS requirements

S No. GAP Type Total 1 Functional 330 2 Non-Functional 107 3 Technical 88

Grand Total 525



b. Functional Requirements

S No. Functional Requirements Total 1 Activity Log Tracking and Audit Service 8 2 Citizens Portal Service 19 3 Complaint and FIR Management Service 48 4 Court and Jail Interface and Prosecution Management

Service 33

5 Crime and Criminal Records and Query Management Service

26

6 Investigation Management Service 55

7 Notification of Alerts, Important Events, Reminders and Activity Calendar or Tasks Service

18

8 Periodic Crime, and Law & Order Reports and Review Dashboard Service

33

9 Petition Management Service 23

10 Police Control Room Call Interface and Management Service

12

11 Police Email and Messaging Service 11

12 State-SCRB-NCRB Data Transfer and Management Service 9

13 Unclaimed/Abandon Property Register Service 11

14 User Access and Authorization Management Service 13 15 User Feedback Tracking and Resolution Service 6 16 User Help and Assistance Service 5

Grand Total 330

c. Non-Functional Requirements

S No. Technical Requirements Total

1 Ease of use 8

2 General architecture requirements 38 3 System availability / Performance / Scalability 11 4 Usability guidelines 50

Grand Total 107



d. Technical Requirements

S No. Technical Requirements Total 1 CAS application architecture 11 2 General architecture requirements 47

3 NCRB Integration 2

4 Security requirements 16 5 State solution architecture 3 6 Technical specifications for solution components 9

Grand Total 88

Overview of Police IT gaps with CAS requirements

SNo. GAP Type Total 1 Functional 248 2 Non-Functional 52 3 Technical 76

Grand Total 376

a. Functional Requirements

S No. Functional Requirements Total

1 Activity Log Tracking and Audit Service 8

2 Citizens Portal Service 19

3 Complaint and FIR Management Service 37

4 Court and Jail Interface and Prosecution Management Service 29

5 Crime and Criminal Records and Query Management Service 22

6 Investigation Management Service 27

7 Notification of Alerts, Important Events, Reminders and Activity Calendar or Tasks Service

18

8 Periodic Crime, and Law & Order Reports and Review Dashboard Service

30

9 Petition Management Service 17 10 Police Control Room Call Interface and Management Service 3

11 Police Email and Messaging Service 6 12 State-SCRB-NCRB Data Transfer and Management Service 9



13 Unclaimed/Abandon Property Register Service 8 14 User Access and Authorization Management Service 4 15 User Feedback Tracking and Resolution Service 6 16 User Help and Assistance Service 5 Grand Total 248

b. Non-Functional Requirements

S No. Technical Requirements Total 1 Ease of use 4 2 General architecture requirements 21

3 System availability / Performance / Scalability 5 4 Usability guidelines 22

Grand Total 52

c. Technical Requirements

S No. Technical Requirements Total 1 CAS application architecture 10 2 General architecture requirements 40 3 NCRB Integration 2 4 Security requirements 15

5 Technical specifications for solution components

9

Grand Total 76

The detailed requirement specifications are mentioned in the Annexure- A.

3.3 TRANSITION REQUIREMENTS & RESPONSIBILITY

The State Crime Record Bureau, Karnataka will provide the following documents to the System Integrator to ensure a smooth transition of the Police IT Application:

a. Software Development Plan

b. Modified SRS document and Use Cases



c. Software Design Document

d. Software Acceptance Test Plan

e. Software Acceptance Test Cases

f. Software Acceptance Test Report

g. Documental Source Code

h. Technical & User Manuals

i. Installable Software Executable

TRANSITION TIME LINE

S.No. Activity Responsibility Timeline

1. Submission of final deliverables to KSP SDA T Wks

2. Creation of Transition Plan by SI SI T+4 Wks

3. Approval of Transition Plan by KSP KSP T+6 Wks

4. Transition Start SI T+6 Wks



4. CORE APPLICATION SOFTWARE

The CCTNS application software will contain a “core” for the States that is common across all 35 states and UTs. The CCTNS Core Application Software (henceforth referred to as CAS) will be developed at NCRB premises and provided to States and UTs for deployment. Each State would customize the CAS according to their unique requirements and thereafter commission the same. States and UTs also have an option to develop and deploy additional applications over and above the customized CAS. The choice of such applications lies exclusively with the State.

The Core application Software (CAS) is expected to be ready by July 2011 (tentative).

This section provides the details of the CAS (State) and CAS (Center) that will be developed by the Software Development Agency (SDA) at the Center. The details provided here should be read in conjunction with the RFP and the associated addendums issued by NCRB for the selection of the Software Development Agency for the Design, Development and Management of CCTNS Core Application Software (CAS).Karnataka being declared as one of the advanced State will use its own ERP application “POLICE IT” in place of CAS State.

The CCTNS application software can be conceptualized as comprising different services that fall under two broad categories, CAS (Center) and POLICE IT.

4.1 CORE APPLICATION SOFTWARE CENTER

CAS (Centre) would cater to the functionality that is required at the GoI level (by MHA and NCRB). CAS (Centre) would enable NCRB to receive crime and criminals related data from States in order to organize it suitably to serve NCRB s requirements and to provide NCRB with the analysis and reporting abilities to meet their objective as the central level crime and criminals data repository of the nation. This would address the crime and criminals related information needs of MHA, NCRB, the Parliament, and central government ministries and agencies, citizens and citizen groups. CAS (Centre) also facilitates the flow if crime and criminals information across States is needed on a need-basis. CAS (Centre) will be developed and deployed at NCRB. Also, CAS (Centre) is expected to interface with external agencies such as passports, transport authorities, etc.

a. Over View of CAS Center Services

Overview of Services for CAS (Center) i) State-SCRB-NCRB Data Transfer and Management

The service shall enable the NCRB to receive, transform, and collate the crime, criminal, and related data from States/UTs, to organize it suitably to serve NCRB requirements. ii) Crime and Criminal Reports



The service shall enable authorized personnel to generate the reports and perform analysis on the central crime, criminals, and related data repository of the nation. iii) Crime and Criminal Records and Query Management The service shall enable the authorized personnel to view various registers and perform basic and advanced queries on the central crime, criminals, and related data repository of the nation. iv) Talaash Service The service will enable the user to search for missing persons across a central/ national database. v) Person of Interest The service will enable the user to search for persons of interest such as persons wanted on outstanding warrants, accused, charged habitual offenders, convicts, etc. across the national database. vi) Registered Vehicle and Vehicle of Interest Service The service will enable the user to search for registered vehicles and vehicles of interest such as, missing / stolen vehicles, abandoned / unclaimed vehicles, and vehicles involved in traffic incidents across the national database. vii) Publication Service This functionality will help the NCRB to publish the periodic crime reviews to the NCRB portal. viii) NCRB Citizen Interface The service shall enable the citizens to access/ search the NCRB National Database on the data (ex, Stolen Vehicles / Property, Missing Persons, etc.) that is approved to be made accessible to public. ix) NCRB Interface for RTI Due to the sensitivity of the information that pertains to national security and harmony, this service shall enable a limited and restricted access to the authorized external stakeholders to search the NCRB National Database, upon submission of any RTI requests.

4.2 CORE APPLICATION SOFTWARE STATE

CAS (State) covers functionality that is central to the goals of CCTNS and is common to all States and UTs. It would focus primarily on functionality at police station with special emphasis on crime investigation and criminals detection. This part would be developed at NCRB and provided to the States and UTs for configuration, customization and enhancements / extensions. The State would determine the requirements for configuration, customization and enhancements/ extensions. The following are the main function blocks that would comprise CAS (State):

a. Registration

b. Investigation

c. Prosecution

d. Records Management

e. Search and Basic Reporting CAS (State) will also include the functionality required at Higher Offices such as State Police HQ, Range Offices, District HQ and SCRB.



It is envisioned that CAS (State), once operational, will significantly enhance the outcomes in core police functions at Police Stations. It will do so primarily through its role- and event-orientation, that helps police personnel (playing different roles) in more effectively performing their core functions and that relieves police personnel from repetitive tasks that claim much of their time while returning low or no value. In order for CAS (State) to achieve the above goals, it is envisaged to meet the following requirements:

a. It will lay special emphasis on the functions at police stations with focus on usability and ease of use of the application.

b. It will be designed to provide clear and tangible value to key roles at the Police Station: specifically the SHO (Station House Officer), the IO (Investigation Officer) and the Station Writer.

c. It will be event and role-driven.

d. It will be content/forms-based, with customized forms based on requirements.

e. It will be a flexible application system where actions on a case can be taken as required without rigid sequence / workflows.

f. It will eliminate the need for duplicate and redundant entry of data, and the need for repetitive, manual report preparation , thus freeing valuable time and resources for the performance of core police functions

g. It will be intelligent and help police perform their roles by providing alerts, highlighting key action areas, etc.

h. It will provide the ability to view and exchange information amongst Police Stations, between Police Stations and other Police formations and with external entities including citizens.

i. It will ensure that relevant reporting and data requirements of higher offices must be met at the State Data Centre/SCRB level and not percolate to the police station level.

j. It will ensure central facilitation and coordination; however CAS (State) will be primarily driven and owned by States where States can configure and customize the CAS for their unique requirements without the intervention of the central entity

4.3 ROLE OF SOFTWARE DEVELOPMENT AGENCY (SDA)-POLICE IT & CAS INTEGRATION The SDA will enhance the existing Police IT application software and provide Warranty Support for Police IT application for a period of 24 months from Go-Live. The enhancement activity will ensure the following – 1. Enhance the current Police IT system by converting it from decentralized system to a centralized

system, with application software and central data repository hosted at a central location and accessed from different police stations of the state.

2. Enhance the current Police IT system, by incorporating all suggestions of the GAP Analysis report presented in the Annexure A of this document.



During the Warranty Phase contract period, the SDA shall offer the following services: 1. SDA shall maintain Police IT application for a period of 36 months from the date of

deployment. 2. SDA warrants that its deliverables under the warranty phase will be limited to software bug

fixes and minor enhancements not exceeding 3 man days of effort. 3. SDA shall make changes in functionality on account of changes in applicable legislation /

Statues, rules and notification during the software development period which may even require changes to the system design of the application software. The change order request shall be examined and an impact analysis shall be carried out. All minor changes which requires less than 3 days of man efforts shall be undertaken free of cost.

4. Major changes which requires more than 3 days will be consolidated and undertaken under mutually acceptable cost and time.



5. GEOGRAPHICAL COVERAGE OF THE PROJECT

5.1 ORGANIZATION STRUCTURE OF KARNATAKA STATE POLICE(KSP)

The Director General and Inspector General of Police is the head of the Police Department in Karnataka and is supported in his functioning by officers for his line and staff functions. The DG&IGP is assisted by ADGP in-charge of various functional areas at the State Police Head Quarters. In turn IGs/DIGs/SPs and other staff members provide office support in all the staff functions depending on their distribution of duties.

Karnataka is divided into 30 districts and one Police District of KGF and Karnataka Railways. The districts are further divided into Sub Divisions, Circles and Police Stations. The district is headed by a Superintendent of Police who is in-charge of all police functions. The Sub Divisions are headed by Deputy Superintendent of Police and Circle Offices are headed by Police Inspectors. The Police Stations generally are headed by Station House Officers of the rank of Police Sub Inspectors. In Commissionerates, SHO is of the rank of Police Inspector. Besides 31 districts, Karnataka has 4 Commissionerates, Bangalore City, Hubli & Dharwad, Mysore and Mangalore cities. This Commissionerates are headed by officers of designation of Commissioner of Police with different ranks depending on the size of the city concerned.

Below the Additional Director Generals of Police there are Inspector Generals of Police. Six Inspector Generals of Police are in charge of Ranges, besides a number of Inspector Generals of Police are in charge of specific functions. Each Range comprises 3-6 districts. Each district is headed by an officer of the rank of Superintendent of Police. Apart from the above there are specialized units like Forensic Science Lab, Finger Print Bureau and Wireless section in the department. The organization structures of units of KSP and the various Districts / Commissionerates are illustrated below.



KSP Organization Structure

Director & Inspector General of Police

DG- COD, Trng, Spl.Units & EO

ADGP R& T Director KPA Deputy Director KPA

IGP TRG DIGP TRG PRINCIPALS Trg. Schools

IGPs COD/ Forest/EO DIGP COD/Forest/EOs

SsP COD/SQUADCELLS

ADGP ADMN

IGP GC & HR

DIGP HQ I

DIGP HQ II

IGP ADMIN

IGP P&M

JC (F)

Asst.Dir. Printing Press

AIG GNL

PRO

IGP INT

DIGP SECURITY

DIGP INT SP INT (DISTS)

ADGP C&TS

DIR FSL DDs REG FSLs

SPs (FPB)

DOG SQUAD

AIG CRIME

IGPs NR/CR/SR/ER/NER/ WR DIGP CSP

DIST SsP(27)

SsP CSP

COP MYS CITY DCsP MYS CITY

COP H. D CITY DCsP H.D. CITY

COP B’LORE CITy ADL CP L&O, HORS, ADMN, TR &SR

JT CP ADMN CRIME

DCsP B’LORE CITYADGP KSRP IGP KSRP

DIGP KSRP P’LE TRG SCHOOL

COMDTs BNS (10)

ADGP TTM DIGP WIRELESSSP WIRELESS

SP MTO

ADGP DCRE IGP DCREDIGP DCRE

Regl. SsP

IGP PCW DIGP SCRBSP SCRB

ADGP L&O

DIGP ANF

SP ANF

IGP A.T.SDGIP CTRS AIG GEN

IGP RLY

DIGP RLY

SP RLY



Unit Structure

5.2 COMMISSIONERATES

a. Bangalore City

The Bangalore City Police is under the direct charge of a Commissioner of Police who is of the rank of Additional Director General of Police. He is assisted by Additional Commissioner of Police–Traffic, Administration, and Law & Order, Joint Commissioner of Police - Crime and Armed Reserve. There are seven Zonal Divisions and two Traffic Divisions in Bangalore City headed by Deputy Commissioners of Police.

b. Mysore City and Hubli-Dharwad City Police

Mysore City and Hubli-Dharwad City Police are headed by Commissioners of Police of the rank of Inspector General of Police assisted by three Deputy Commissioners of Police in charge of Law and Order, Crime, Traffic, City Armed Reserve. The Deputy Commissioners of Police are assisted by Assistant Commissioners of Police, Police Inspectors and Police Sub-Inspectors.

c. Mangalore City

Mangalore Police Commissionerates was created in 2010. It is headed by Commissioner of Police of the rank of Deputy Inspector General of Police and is assisted by two Deputy Commissioners of Police in charge of Law & Order, Crime and Traffic.



5.3 RANGES & DISTRICTS The State is divided into six Police Ranges each under an Inspector General of Police. Each Range consists of three or more districts. A Superintendent of Police is in charge of every district and is assisted by an Additional Superintendent of Police and two or more Assistant/Deputy Superintendents of Police functioning as Sub-Divisional Police Officers each in-charge of a Police Sub-Division

District Organization Structure

5.4 CIRCLES & POLICE STATIONS A Sub-Division is further divided into Circles, each of which is under an Inspector of Police. A Circle is sub-divided into Police Stations each of which is under a Sub-Inspector of Police with a complement of Assistant Sub-Inspectors of Police, Head Constables and Police Constables. Police Stations may have one or more Outposts attached to them, each of which is placed under one Asst. Sub-Inspector/Head Constable assisted by four or more Constables. Certain important Police Stations are headed by Inspectors who work as Station House Officers. They are supervised directly by the Sub-Divisional Police Officers.



5.5 DISTRICT & ARMED RESERVED Every District has an armed reserve called the District Armed Reserve headed by a Deputy Superintendent of Police/Reserve Police Inspector. The District Armed Reserve consists of Reserve Sub-Inspectors, Reserve Assistant Sub-Inspectors, Armed Head Constables, and Armed Police Constables to provide for standing guards, escorts and striking force in emergent law and order situations. The Government may put the DAR under the charge of an officer of the rank of Additional SP also by taking into the consideration the strength and the need of the District.

Break-up of Police Personnel in the State

Group No. of personnel

Group A - senior officers of SP rank and above 200

Group B - officers of ASI rank and above 9500

Group C - officers of Constable rank and above 79000

Group D- Administrative Staff 2000

Total 90700

5.6 OFFICES TO BE COVERED UNDER POLICE IT /CCTNS PROJECT

Please refer to Annexure –O

5.7 STATUS OF GEOGRAPHICAL COVERAGE OF POLICE IT Police IT has 12 modules which cover the entire gamut of functions of the department from Administration to Finance to Crime related activities. At present out of the 12 modules 5 modules have been rolled out across the state and 7 modules are under Pilot stage. Rolled Out Modules Status Sl. No. Name of Police IT Module Offices where module is currently Implemented 1 Wireless All Police Stations, Circle office, Sub Division Office,

District HQ, Range office, PHQ, Police Control Room and other special units

2 Forensic Science Lab Module

Forensic Science Lab at State and Range Level



3 Foreigner Registration Module

District Head Quarters and Commissionerates

4 Motor Transport Module All units 5 Armed Reserve Module State Reserve Police, District Reserve Police

and City Reserve Police. Pilot Modules Status Sl. No. Name of Police IT Module Offices where module is currently Implemented 1 Crime, Law & Order and

Traffic 20 Districts, 3 Commissionerates and 9 Divisions of Bangalore City

2 Stores All Administrative divisions of Unit Head Quarters 3 Finance All Administrative divisions of Unit Head Quarters 4 Training All Units 5 MIS All Units

Sl. No. Name of Police IT

Modules Offices where the modules will be implemented / are already implemented

1 Crime Police Stations, Circle office, Sub Divisions, Range, District Head Quarters, State Head Quarters

2 Law and Order Police Stations, Circle office, Sub Divisions, Range, District Head Quarters, State Head Quarters

3 Traffic All Traffic Police Stations 4 Wireless All Police Stations, Circle office, Sub Division Office, District

HQ, Range office, PHQ, Police Control Room and other special units

5 Forensic Science Lab Module

Forensic Science Lab at State and Range Level

6 Foreigner Registration Module

District Head Quarters and Commissionerates

7 Motor Transport Module

All units

8 Armed Reserve Module State Reserve Police, District Reserve Police and City Reserve Police

9 Stores Module Administrative divisions of Unit Head Quarters 10 Finance Administrative divisions of Unit Head Quarters 11 Admin Administrative divisions of Unit Head Quarters 12 Training All units



6. SCOPE OF SERVICES The scope of the “bundled services” to be offered by the SI to rollout Police IT across the State of Karnataka includes the following:

a. Project planning and management

b. System Study, assessment and design for Extension of Police IT application through

a. Systems Study and assessment

b. Design and Implementation of CAS Services (identified gaps)

c. Design and Integration of Police IT with CAS (Center) as provided in Annexure to

this RFP.

d. Design and Implementation of Advanced Functionality Enhancements to Police

IT Software such as Knowledge Repository and SMS Gateway as provided in

Annexure to this RFP.

e. Design and Integration of Police-IT with Legacy Systems in Karnataka as provided

in Annexure to this RFP.

f. End-to-End Performance and Security testing of the Application including

development of automated test scripts covering majority of the application

functionality (current and new) for subsequent regression tests as provided in

Annexure to this RFP.

g. Implementing Usability and Technical Enhancements (Security, Performance) in

Police IT as provided in Annexure to this RFP.

h. Conference Room Pilot and Intensive Field Testing for all the major releases as

provided in Annexure to this RFP.

i. Maintenance of enhanced Police IT application

c. Enabling Police Stations and Higher Offices through:

Site Preparation



Procurement, Delivery, Commissioning, Operation & Management of IT

Infrastructure including procurement and installation of hardware at Disaster

recovery Center.

Handholding Support

d. Data Migration of historical Data & Data migration from old systems. The SI has to

perform data migration to the enhanced Police IT system from the existing Police IT

system.

e. Business Process Re-engineering as per guidelines of NCRB and the State and through

the extension of delivery channels

f. Setup and management of IT infrastructure at the Data Center augmented to meet the

additional requirements

g. Setup and management of Disaster Recovery Center at location identified by KSP

h. Single Point of Contact for co-ordination and management of network connectivity.

i. Capacity building and Change Management

j. Central Help Desk from the State designated premises

k. Handholding Support

l. Phased Roll-out of Police IT Application Software

m. Application Management Services (including Maintenance of Current Police IT

Application Software and Release Management of subsequent versions) for Police IT to

meet the desired Service Levels

n. Operational and Maintenance Services for IT Infrastructure (Software, Hardware) for the

Infrastructure including Warranty Support, ATS, and Licensed Software Maintenance

and Support Services at the Data Center and Disaster Recover Center to meet the

desired Service Levels. The SI should provide Data Center facilities support and Facilities

Management Services and Support at Police Stations right from the day of signing of the

contract. The Support and Services mentioned here will also include liasioning with



OEMs of Hardware/Software and also timely deployment of operation and maintenance

resources such as Manager (Operations), Database Administrator, System

Administrator, Hardware Engineers, Help Desk Operator, etc.

o. Support to 3rd party acceptance testing, audit and certification

p. Exit Management and Transition at the end of Contract Period

The project will be managed out of State Nodal Officer’s office in State HQ. At all points in the

execution of the project, key senior resources including the project manager must be based out

of State Nodal Officer’s office in State HQ. In implementing the above, the SI shall strictly

adhere to the guidelines set by the MHA, NCRB, and State.

6.1 OVERVIEW OF THE SCOPE OF WORK FOR THE SYSTEM INTEGRATOR

NO SCOPE OF WORK DETAILS 1 PROJECT PLANNING & MANAGEMENT SEETING UP PMO

USING PROJECT MANAGEMENT INFORMATION SYSTEM REQUIREMENT TRACIBILITY MATRIX PROJECT DOCUMENTATION PROCUREMENT AND COMMISSION OF REQUIRED

INFRASTRUCTURE CONFIGURATION AND ISSUE TRACKER TOOLS

2 CONFIGURATION, CUSTOMIZATION &

EXTENSION OF NEW

MODULES(POLICE IT & CAS CENETR)

SYSTEM REQUIREMENT SPECIFICATION(SRS) PREPARATION POLICE IT ENHANCEMENT IMPLEMENTATION DOCUMENT SOLUTION DESIGN WITH ARCHITECTURE ADDITION SOLUTION COMPONENTS/MODIFICATIONS TO POLICE

IT SOLUTION DEVELOPMENT AND CUSTOMIZATION AND/OR

CONFIGURATION DEVELOPMENT OF MIS REPORTS TEST PLANS AND TEST CASES INTEGRATION WITH EXTERNAL AGENCIES CHANGE/REFRENCE DOCUMENT

3 SITE PREPARATION (POLICE

STATION, HIGHER OFFICES AND

DPOS

SITE PREPARATION AND INSTALLATION & COMMISSION OF

HARDWARE AT POLICE STATION AND HIGHER OFFICES SITE PREPARATION AT POLICE STATIONS AND HIGHER OFFICES

4 INFRASTRUCTURE AT CLIENT

SIDE LOCATION SUPPLY OF H/W, S/W, NETWOR EQUIPMENTS, ETC INSTALLATION, TESTING AND COMMISSIONING NETWORK AND BROWSER CONFIGURATION



AMC FOR EXISTING EQUIPMENTS (REFER ANNEXTURE –N FOR

CURRENT AMC DETAILS) CENTRALISED ANTIVIRUS MANAGEMENT

PROCUREMENT OF ADDITIONAL AV LICENSE RENEWAL OF EXISTING AV LICENSES.

5 Data Migration and Digitization IDENTIFICATION OF DATA MIGRATION REQUIREMENTS AND

ASSESEMENT DATA QUALITY ASSESSEMENT DATA DIGITIZATION

6 Infrastructure setup at DC and

DRC THE SI IS RESPONSIBLE FOR THE FOLLOWING ACTIVITIES AT KSP DC &

DRC SOURCING INSTALLATION COMMISSIONING TESTING CERTFICATION MAINTENANCE AMC

7 Network Connectivity ENSURE NEWTORK CONNECTIVITY AT SOURCING ALL POLICE STATIONS HIGHER OFFICES SPDC DRC

8 Capacity Building, Change Management and Communication & Awareness

TARGETTED STAKEHOLDERS OF POLICE DEPT. CONDUCT CHANGE MANAGEMENT WORKSHOPS CONDUCT COMMNUNICATION & AWARENESS CAMPAIGNS

9 Handholding Support ENSURE IT SYSTEMS AVAILABILITY TROUBLE SHOOT ANY ISSUES REPORTED ASSISTENCE TO POLICE STAFF

10 E-mail Messaging System PROCUREMENT & DEPLOYMENT OF E-MAIL MESSAGING SYSTEM MIGRATION OF THE EXISTING MAIL ACCOUNTS TO THE NEW

SYSTEM.

6.2 PROJECT PLANNING & MANAGEMENT

6.2.1 Project Planning and Management

Police IT project is a geographically spread initiative involving multiple stakeholders. Its implementation is complex and though its ultimate success depends on all the stakeholders; the role of SI is key and hence SI is required to design and implement a comprehensive and



effective project management methodology together with efficient & reliable tools and structures.

I. The KSP shall setup a Project Management Office (PMO) to manage the implementation and rollout of the enhanced Police IT system. The requirements of the PMO are provided below:

a. The PMO will be an operational departmental which shall provide oversight and management of the all activities, take implementation decisions, research best practices and provide guidance & co-ordination to all stakeholders.

b. The PMO shall be the primary vehicle for communication between all the vendors and the SI.

c. The PMO shall follow industry standards of Project Management e.g. PMBOK or PRINCE2

d. One of the objectives of the PMO would be to train the staff of KSP in project management methodologies through short courses and hands-on experience

e. The PMO shall be effectively transition to SI and then to KSP upon completion of various contracts for continued growth, management and operation of Police IT and other systems

f. The PMO be staffed by members of the State Project Management Unit (SPMU), members from KSP and members of the SI team

g. Senior level personnel of the SI shall operate as part of the PMO

II. To have an effective project management system in place, it is necessary for the SI to use a Project Management Information System (PMIS). The SI shall address at the minimum the following using PMIS:

a. Create an organized set of activities for the project with activities, timelines and resource plans

b. Coordinate and collaborate with all stakeholders including the PMO, KSP, SCRB, SDA and other current vendors, SPMU, CPMU and SDA

c. Establish and measure resource assignments and responsibilities

d. Construct a project plan schedule including milestones

e. Measure project baseline, deviations, deadlines, budget figures, and performance objectives



f. Communicate the project plan to stakeholders with meaningful reports

g. Detect problems and inconsistencies in the plan and take corrective actions

h. During the project implementation the SI shall report to the PMO and the State Nodal Officer, on following items:

(i) Results accomplished during the period;

(ii) Cumulative deviations to date from schedule of progress on milestones as specified in this RFP, the agreement and read with the agreed and finalized Project Plan;

(iii) Corrective actions to be taken to return to planned schedule of progress;

(iv) Proposed revision to planned schedule provided such revision is necessitated by reasons beyond the control of the SI;

(v) Other issues and outstanding problems, and actions proposed to be taken;

(vi) Interventions which the SI expects to be made by the PMO, Karnataka State Police, Governing Body and / or actions to be taken by the Karnataka State Police before the next reporting period

i. Progress reports on a fortnightly basis

j. Project quality assurance reports

k. Change control mechanism

l. As part of the project management activities, the SI shall also undertake:

(i) Issue Management to identify and track the issues that need attention and resolution from the State.

(ii) Scope Management to manage the scope and changes through a formal management and approval process

(iii) Risk Management to identify and manage the risks that can hinder the project progress

The Project plan prepared by the SI would be reviewed by the PMO, Karnataka State Police, CCTNS Governance Teams (please refer to Annexure G on details on Governance Structure to be setup in the State) in the State and approved by the Apex / Empowered Committee on the advice of the State Mission Team and State Project Management Unit.



The SI would update and maintain the Project Plan throughout the duration of the engagement. All changes are to be reviewed and approved by the KSP and may require approval of MHA/ NCRB.

6.2.2 Requirements Traceability Matrix

The SI would ensure that developed solution is fully compliant with the requirements and specifications provided in this RFP such as functional, non-functional and technical requirements.

a. For ensuring this, the SI shall prepare a Requirements Traceability Matrix on the basis of Functional Requirements Specifications (FRS), Non Functional Requirements Specification, and Technical Requirements provided by KSP (updated, expanded and fine-tuned by the SI as necessary) and the System Requirements Specifications (SRS) prepared by the SI.

b. This matrix would keep track of the requirements and trace their compliance through different stages of the project including software design, coding, unit testing and acceptance testing.

c. The Requirements Traceability Matrix would be a live document throughout the project, with the SI team updating the matrix at every stage to reflect the meeting of each specification at every stage.

d. The Requirement Traceability Matrix would provide both forward and backward traceability.

e. The traceability matrix should be used to determine gaps and complexity and shall be reviewed by PMO and KSP as a decision making tool.

Through the duration of the project, the PMO and State Mission Team will periodically review the Traceability Matrix. State Governance Structure would provide the final approval on the advice of the State Mission Team and SPMU once they are satisfied that all requirements are met.

6.2.3 Project Documentation

The SI shall create and maintain all project documents that would be passed on to State as deliverables as per the agreed project timelines. The documents created by the SI will be reviewed and approved by the Governance Structure Setup/ PMO in the State.

a. State Mission Team would also approve any changes required to these documents during the course of the project.



b. State will finally sign-off on the documents on the recommendation of State Mission Team / SPMU / Empowered Committee.

c. Where necessary, the SI shall update the documentation based on changes and submit a new version of the document to KSP.

d. All project documents are to be submitted in bound hardcopy and in a softcopy/ CD format for archival by KSP

e. All project document shall have a version number and major changes from the last submission shall be highlighted in the beginning of the revised documents

f. Documents and all artefacts generated by the project shall be kept in revision/ version controlled system with released documents accessible to KSP and working documents (read-only) accessible to PMO.

g. Project documents include but are not limited to the following:

i. Detailed Project Plan

ii. Risk Identification and Mitigation Plan

iii. Updated/vetted FRS

iv. SRS document

v. HLD documents (including but not limited to)

1) Application architecture documents

2) Use Cases

3) ER diagrams and other data modelling documents

4) Logical and physical database design

5) Data dictionary and data definitions

6) Application component design including component deployment views, control flows, etc.

vi. LLD documents (including but not limited to)

1) Application flows and logic including pseudo code

2) GUI design (screen design, navigation, etc.)

vii. All Test Plans

viii. Requirements Traceability Matrix

ix. Change Management and Capacity Building Plans

x. SLA and Performance Monitoring Plan



xi. Training and Knowledge Transfer Plans

xii. Issue Logs

h. The SI shall submit a list of deliverables that they would submit based on the methodology they propose. The SI shall prepare the formats/templates for each of the deliverables upfront based upon industry standards and the same will be approved by State prior to its use for deliverables.

i. All project documents are to be kept up-to-date during the course of the project.

j. The SI shall maintain a log of the internal review of all the deliverables submitted. The logs shall be submitted to State Nodal Officer on request.

k. All project documentation shall conform to the highest standards of software engineering documentation.

6.2.4 Procure, Commission and maintain Project Management, Configuration Management and Issue Tracker Tools at SCRB/ PCW

a. Project Management Tool: The SI shall keep the project plan and all related artifacts up-to-date during the course of the project. In order to help with the project management, the SI shall use a suitable standard, proven off-the-shelf project management tool (preferably with unrestricted redistribution licenses). The SI shall install the project management software at State’s premises right at the beginning of the project. The tool shall provide the dashboard view of the progress on project milestones by the Nodal Officer and other Supervisory Officers of CCTNS.

b. Configuration Management Tool: The SI shall keep all project documents up-to-date during the course of the project. In order to help with the version/configuration management for all documents (including source code and all other project artifacts), the SI shall use a suitable standard, proven off-the-shelf configuration management tool (preferably with unrestricted redistribution licenses). The SI shall install the configuration management software at State’s premises right at the beginning of the project.

c. Issue Tracker: The SI shall employ a suitable and proven tool for tracking issues (preferably with unrestricted redistribution licenses) through the execution of the project. The SI shall install the Issue Tracking System at State’s premises to enable State’s users to access and use the same.



d. The SI shall procure and commission the required infrastructure (software, servers) for Project Management Tool, Configuration Management Tool and Issue Tracker tool and maintain the same through the duration of the project. These tools along with the servers on which they are deployed will become property of the State and will be used by State even beyond the contract period.

e. The SI would setup an online repository on PMIS / Configuration Management Tool for providing centralized access to all project documents including manuals and other materials. The online repository would be maintained by the SI through the engagement period. The SI should ensure that the repository is built on appropriate security features such as role- and necessity-based access to documents.

6.3 CONFIGURATION, CUSTOMIZATION & EXTENSION OF NEW MODULES (POLICE IT & CAS CENTER) In terms of functionality, POLICE IT would cover those police functions that are central to the goals of the CCTNS project and are common across. This includes core functions in the areas Of Complaints/ Case Management, Police Station Efficiency and Analysis & Reporting. POLICE IT Would be configured, customized, extended by the SI based on the unique requirements of the State and deployed at the State Data Centre. Functional requirements of CAS (center) will integrate with Police IT by SI as per the MHA/NCRB requirements. For the Functional Requirements and System Requirement Specifications of CAS (Center) bidders may refer to Request for Proposal for Design, Development and Management of CCTNS Core Application Software (CAS) and the associated Addendums at the site: http://ncrb.nic.in/cctns.htm. The SI shall conduct a detailed Systems Study before the design of the customizations, configurations & extensions. Guidelines for system study are given below. The SI shall carry out a detailed systems study to refine the Functional Requirements Specifications for the enhancements / extensions provided in this RFP and formulate the System Requirements Specifications (SRS). The SI shall also study POLICE IT and CAS-Center being developed at NCRB. The SRS preparation shall take into account the BPR recommendations suggested by the NCRB. Bidders may access the BPR recommendations for CCTNS from the Website of NCRB (http://ncrb.nic.in). The SI should also prepare a detailed document on the implementation of Customization, Configuration and Extension to Police IT, Portal, SMS Gateway and other components as detailed in this RFP. The SI would also prepare a change/reference document based on changes or deviations from the base version of the Police IT with appropriate references to all the artifacts /documents provided by KSP/NCRB.



a. Preparation of System Requirements Specifications (SRS) for additional functionalities and different integration points with CAS (Center).

b. Preparation of the final Police IT enhancement implementation document with respect to extension, configuration, customization as per the requirement of KSP.

c. Preparation of the Solution Design including solution architecture, use cases identifying d. The additional solution components/ modifications to Police IT application. e. Solution Development and Customization and/or Configuration and Extension as

required f. Development of MIS and other reports g. Formulation of test plans and test cases for additional functionalities and different h. integrations with external agencies including CAS (Center) i. Change/Reference document include all the changes or deviations from the base

version of the Police IT Application provided to the SI. j. Testing of the configured solution Police IT and additional functionalities.

Refer to Annexure A –for the detailed Functional requirements for the Police IT Extensions and CAS Center Integration. 6.4 SITE PREPARATION (POLICE STATION, HIGHER OFFICES AND DPOS )

a. Site Preparation and Installation & Commission of Hardware at Police Station and Higher Offices

The Karnataka Police shall provide the necessary office space to the SI. The SI would be responsible for conducting a site survey to identify the exact situation of the sites for ensuring site readiness for the institutionalization of the CCTNS infrastructure and commissioning of the same. The SI would prepare a site survey report and submit to the Nodal agency. The report will reflect the status of readiness of the office space for the proposed work. SI would be responsible to prepare the client sites for setting up the necessary client site infrastructure.

b. Site Preparation at Police Stations and Higher Offices

The SI is expected to prepare the client sites for setting up the necessary client site

infrastructure. Site preparation at Police Stations & Higher Offices will include but not limited

to:

i. Setting up of Local area network (LAN cables, LAN ports, etc.): SI will be required to

set of Local Area Network in Police Stations and Higher Offices. This would involve, but

not limiting to laying down the structured cabling using CAT-6 UTP cable, crimping of

cables, creation of patch panels, proper fixing of LAN cables in PVC conduits or

raceways along with all the necessary accessories. SI shall be responsible for testing



and certifying the structured cabling at each location and finally commissioning the LAN

by installing all the network components (active and passive) to fully support the

functioning of CCTNS solution in the location. SI shall create LAN at each location such

that the Service Levels as per the requirements are met. The size of the Police Station,

Circle Office, Sub division and Range office will be a maximum of 2000 Sq Ft. The size of

District Head Quarter office and Commissionerates will be of size of maximum of 6000

Sq. Ft. KSP shall give a list of Police Stations/Higher Offices where LAN has to be set up.

ii. Provision of computer furniture for Police Stations

iii. Ensure adequate power points in adequate numbers with proper electric-earthling

iv. Earthing and electric cabling as required at the site

v. In addition to the above Supply and fixing of furniture like computer tables, chairs and

other item shall be carried out to ensure successful site preparation and installation of

CCTNS at every access location

Site Preparation shall cover all the activities necessary to enable the Police Station to setup the

client side infrastructure and operate on CCTNS. The Site survey report should essentially

mention all the civil works required at the Police Station/Higher office which is essential for SI

to carry out his work. Civil work is out of scope for SI.

Total Number of Police Station to be covered under Site Preparation is 263.

Sl No Item Total Number

1 Computer Chair 2898 2 Computer Table 2898 3 Storage Box 263

6.5 INFRASTRUCTURE AT CLIENT SIDE LOCATION

The premises for offices will be provided by the department at respective locations. The list of Police Stations, Circle offices, and other locations where the infrastructure is required is provided under the Geographical Scope Section. SI shall procure the CCTNS infrastructure required at the locations statewide.

At each such location the following shall be carried out.

1. Supply of the hardware, software, networking equipment, UPS, DG set to the location as per the requirements



2. Installation, Testing and Commissioning of UPS, DG-Set

3. Physical Installation of Desktops, Printer, Scanner, /MFD, Switch- Connecting peripherals, devices, Plugging in

4. Operating System Installation and Configuration

5. Installation of Antivirus and other support software if any

6. Configuring the security at the desktops, switch and broadband connection routers

7. Network and browser Configuration

8. Test accessibility and functionality of Police IT application from the desktops

9. Ensuring all the systems required are supplied, installed, configured, tested and commissioned and declaring the site to be operational. SI should submit a Site Operational Report which will mention that Site is ready for operation.

It shall be the responsibility of the Selected SI to bring all the installation equipments and tools required for the aforementioned all activities. Police IT application will be accessed and used at various access locations across the state like Police Stations, Sub Division office, District Office/ Commissionerates, Range Offices and other higher offices.

In terms of procuring, installing and commissioning of the infrastructure required at each of the locations, statewide, following would be the responsibilities of the SI:

The Selected SI shall be responsible for end-to-end implementation and shall quote and provide/supply; any items not included in the bill of materials but required for successful commissioning of the CCTNS/Police IT project in the State, Karnataka Police shall not pay for any such items, which have not been quoted by the Selected SI in their bid but are required for successful completion of the project.

SI shall be responsible for ensuring that the supplied equipment supports the intended system hardware, operating system and other software. Any problems encountered in the installation of the hardware/software because of hardware/software incompatibility shall be the responsibility of the SI. SI shall provide any device driver required for installation of necessary hardware /software.

All the hardware shall comply with the specifications given in the RFP and shall have to be checked and certified by the OEM.

The SI should ensure that all the Police Stations and Higher Offices should have a consistent backup of 3 hours for the entire duration of the contract through the UPSs. To this end it needs to design the power backup architecture by considering the energy



requirements of each location (additional energy requirements in case of the locations where there would be an existing UPS) and bringing in appropriate UPS and Battery bank to support the requirements.

The selected SI would be responsible for delivering the equipments to all the respective locations.

The Selected SI shall supply all the installation material/ accessories/ consumables (E.g. screws, clamps, fasteners, ties anchors, supports, grounding strips, wires etc.) Necessary for the installation and commissioning of all the systems.

The selected SI has to prepare and submit a state wide delivery report including details of components supplied in each office. The delivery report would be validated and signoff would be provided by the Karnataka Police/ Project Nodal Officer assisted by SPMU/ State Mission Team.

Selected SI shall be responsible for providing all the necessary support for undertaking the exercise of acceptance testing for IT Infrastructure provided at all the locations. Any equipment(s) found unaccepted by Karnataka Police during acceptance testing shall be replaced by new accepted equipment(s) at no additional cost to Karnataka Police.

Selected SI shall be responsible for providing the entire aforementioned infrastructure with a warrantee and AMC.

All license purchased in this project should be in the name of Karnataka State Police.

Hardware / Site Preparation - Police Stations Numbers Total Police Stations 906

CIPA Phase I 81 CIPA Phase II 210 CIPA Phase III & IV 433 Non-CIPA Police Stations 158 New Police Stations Added since KA DPR 25 Hardware/Site Preparations - Higher Offices 376 HQ 1 Circle 232 SDPO/DCP/ACP 130 Ranges 6 Commissionerates 4 PHQs(Large) 1 FSLs 7 FPBs 32 PCRs 32



The minimum infrastructures required per Police Stations are:-

Police Station Hardware

Items Qty

Client Systems 4

HDD 160GB 1

Duplex Laser Printer 1

Multi-Function Laser (Print/Scan/Copy) 1

UPS for 120min backup 1

2KVA Generator Set 1

16-Port Switch 1

Fingerprint Reader 1

Digital Camera 1

Electronic Pen 1

Paper /Toner Consumable item

The infrastructure required at Higher Offices includes:

Higher Office Hardware / Site Preparation Cost

Higher Offices PC UPS MFP Switch Paper / Toner

Circle Qty 3 1 1 1 NA

Sub-Division Qty 3 1 1 1 NA

Range / Zone Qty 4 1 1 1 NA

SCRB Qty 4 1 1 1 NA

Higher Offices PC MFP UPS / Switch Paper / Toner

Commissionerates (if

any)

Qty 25 25 As per

requirement

Districts Qty 10 10 As per

requirement



Total Procurement for Police Stations and Higher Offices ( in Units)

Items Qty (No.)

Client Systems 2898

HDD 160 GB 906


Multi-function Laser(Print/Scan/Copy) 1094

UPS for 120 minute back-up 670

2 KVA Generator Set 906

16-Port Switch 1313


Digital Camera 906

Electronic Pen 906 Refer to Annexure C –for the detailed requirements of Clientside Infrastrcture Police stations and higher offices 6.6 DATA MIGRATION & DIGITIZATION Data Migration

Migrating the data from the other systems/manual operations to the new system will include identification of data migration requirements, collection and migration of user data, collection and migration of master data, closing or migration of open transactions, collection and migration of documentary information, and migration of data from the legacy systems.

The SI shall perform the data digitization & migration from manual and/or the existing systems to the new system. The Data digitization & migration to be performed by the SI shall be preceded by an appropriate data migration need assessment including data quality assessment. The Data migration strategy and methodology shall be prepared by SI and approved by KCoPS. Though KCoPSis required to provide formal approval for the Data Migration Strategy, it is the ultimate responsibility of SI to ensure that all the data sets which are required for operationalization of the agreed user requirements are digitized or migrated. Any corrections

Police Headquarters Large/

Medium/

Small

50

/30

/15

50

/30

/15

As per

requirement



identified by KCoPSor any appointed agency, during Data Quality Assessment and Review, in the data digitized/ migrated by SI, shall be addressed by SI at no additional cost to KCoPS. So far as the legacy data is concerned, they are either available as structured data in the IT systems that are currently used by KCoPSfor related work or in the form of paper documents (Cases Documents and Police Station Registers). Almost all of such data items relevant for a Police Station are maintained at the same Police Station.

a. Data Migration Requirements

1. The SI shall prepare a strategy for data migration and digitization after discussion with

the department and get the same approved by the department.

2. Data migration to be performed by the SI shall be preceded by an appropriate data

migration methodology, prepared by the SI and approved by the department.

3. The SI shall conduct integration testing once before data migration and once after data

migration & before preparatory go-live

4. During the Data Quality Assessment and Review by department or any external agency,

any corrections required will be identified in the data digitized by SI, and the SI shall

correct and re-submit the data.

5. Since there could be structural differences in the data as stored currently from the new

system there should be a mapping done between the source and target data models

that should be approved by KCoPS

6. Carry out the migration of legacy electronic data

7. Carry out the digitization of the data available in the existing registers, reports, case

files, … (Physical Copies)

8. Scan images and pictures within the case file in color and store them in the digital

format.

9. Provide checklists from the migrated data to State Nodal Officer for verification,

including number of records, validations (where possible), other controls / hash totals.

Highlight errors, abnormalities and deviations.

10. Incorporate corrections as proposed

11. Get final sign off from State Nodal Officer for migrated / digitized data



At the end of migration, all the data for old cases and registers must be available in the new system. b. Scope of Data Migration and Digitization

The scope of data migration and digitization shall include:

a) Data from old Police IT application system to the new enhanced Police IT application

system.

b) Scanning and entry of records at Police Stations and Offices.

c) Case Related Registers

i. These registers are available at the various offices as physical copies.

ii. However, as case data in the form of 7-IIFs gets migrated into Police IT, several

attributes of these registers, for which the source of data is the data in one of

the 7-IIF forms, should get filled in automatically. However, for the same

attribute, if the value is not present in the 7-IIF but is present in the register, the

same should be migrated into the application.

iii. The remaining attributes of the register (where source data is not 7-IIF) should

be added as additional attributes of the same case.

iv. The list of the registers to be migrated into Police IT Application are as below:

d) Other case related information

Apart from the 7 IIF Form and the case registers maintained in the police station , information relevant to case shall also be digitized. Few of such examples are provided below.

i. Photographs of the Accused / Arrested

ii. Fingerprints of the Accused / Arrested

iii. Expert Opinion from Domain Specialists

Refer to Annexure D –for the details of data digitization and migration requirements



6.7 INFRASTRUCTURE SET-UP AT DC & DRC The SI shall provide system integration services to procure and commission the required additional software and infrastructure, to the existing infrastructure, at the State Police Data Centre (SPDC) and Disaster Recovery Centre and integrate with CAS (Centre) as provided in the functional scope. The SI shall be completely responsible for the sourcing, installation, commissioning, testing and Certification of the necessary software licenses and infrastructure required to deploy the Solution at the State Police Data Centre (SPDC) and at the Disaster Recovery Centre (DRC). SI shall ensure that support and maintenance, performance and up-time levels are compliantwith the SLAs. To ensure redundancy requirements are met, SI shall ensure that infrastructure procured by the SI has redundancy built in. SI shall also provide descriptive ‘Deployment Model, Diagrams and Details’ so that redundancy requirements for the Data Center infrastructure can be addressed. SI shall provide Facilities Management services at DC & DRC and also mobilize & deploy required Operations and Maintanenance resources from the day of signing of the agreement. The Setup should have the Capability of Applications running on a Single server or on multiple servers. It shall be possible to add additional servers / databases with the growth transactions without any loss of performance and functionality. Requisite provisions for maintaining the state and consistency of data in databases, Automated Data Consistency Checks and Cleansing shall be performed on a regular basis, across the system to prevent corruption and inconsistencies. Following provide the general instructions for various components at SPDC & DRC Site.

a. The bidder should perform its own sizing assessment as per the Functional, Technical, Operational and Service Level requirements of this RFP and quote a detailed bill of materials for the additional hardware, software, tools and applications, over an above the existing infrastructure and what has been sought in Annexure B of this RFP, specifying clearly the product part number, configuration, quantity, what part of the solution proposed it addresses, in the technical bid. The bidder should also include the technical specifications for all the items quoted, including brochures. Along with the above a detailed architecture plan for DC and DR, mapping to the bill of materials, should also be provided. An indicative set of hardware requirement is provided in Annexure B.



b. The bidder should include the same bill of material and any additional equipments required in the commercial bid and provide the pricing details – unit cost, total cost and tax details of each line item.

c. This activity will require the successful bidder to perform sizing of the requirements based upon own estimations and judgements drawn after undertaking a thorough study of the functional requirements, non-functional & technical requirements of the project. Based upon its own understanding of the server size, the successful bidder is expected to architect the DC and the DR/BC, get it approved from the department and deploy hardware, software and network equipments at the locations identified and prepared by the department. In doing so it needs to consider the existing hardware and software deployed at the DC.

d. The SI should ensure that the OEM certifies the adequacy of the hardware proposed to the requirements, including performance requirements, SLAs, functional requirements, suggested in this RFP.

e. SI is required to perform detailed assessment to identify additional IT infrastructure required at KSP DC and DR for implementation & maintenance of Police IT application system along with the System Integration as envisaged in this RFP to be in compliance with the SLA’s of the RFP. The result of this exercise would be a complete Data Centre and DR site architecture, which would be built upon the current DC & DR infrastructure. This document should be submitted to the department for approval and sign off. Subsequently it will have to deploy appropriate hardware and software infrastructure thus identified. This assessment has to be performed before the technical and commercial proposals are submitted and the cost thus required has to be suggested as part of the commercial proposal for evaluation.

f. Procurement & operationalization of hardware and network requirements for data centre and business continuity / Disaster Recovery of the department would be carried out by the SI as per the related requirements mentioned in the subsequent sections of this RFP. The SI shall ensure that all equipment supplied to the department is new and free from any defect of any sort with the latest technology enablement.

g. The SI shall undertake preparation of documents including that of Infrastructure solution design & architecture, configuration files of the Infrastructure, Standard Operating Procedures, Information Security Management procedures as per acceptable standards with best practices. The SI shall take sign-off on the deliverables (documents), including design documents, Standard Operating Procedures, Security Policy & Procedures from the department and shall make necessary changes as



recommended by the department before submitting the final version of the documents. These documents shall be submitted to the department in both hard and soft copies.

h. The SI shall undertake deployment, configuration and maintenance of routers (MPLS & Internet) and siwtches to handle the data traffic and multiple SSL/VPN encapsulations for secured data transfer between the end-user and SPDC.

i. The SI shall undertake deployment, configuration and maintenance of Intrusion Prevention system to detect malicious traffic and further protects the DC – DR Sites. Intrusion system would also detect (and prevent) any intrusion from Internet/extranet network.

j. The SI shall undertake deployment, configuration and maintenance of Firewalls to provide next layer of protection between the extranets and DMZ.

k. The SI shall undertake deployment, configuration and maintenance of DC & DRC server systems & farms.

l. The SI shall undertake deployment, configuration and maintenance of internal networking (LAN) at Data Centre and DRC. To this end all LAN equipments, such as but not limited to High End Switches, Chassis, Cables, Patch Cards, Patch Cords, Ports, etc are managed at optimal level of efficiency.

m. The SI shall ensure that the all security devices, kept at DC, such as Firewalls, NIPS, and Server load balancers are configured in high-availability mode to provide both load balancing and failover support.

n. The SI shall ensure that all servers, kept at DC, are operated at High Availability mode to provide both load balancing and failover support.

o. The SI shall ensure deployment, configuration and maintenance of DC- DR replication routers, kept at DC and DR, to replicate data across a replication MPLS Line connected between the DC and DR Sites.

p. The SI shall ensure deployment, configuration and maintenance of Link Load balancers for MPLS aggregated link bandwidth management and performance monitoring with QOS.

q. The SI shall ensure deployment, configuration and maintenance of Server load balancers at DC and DRC.

r. The SI shall ensure deployment, configuration and maintenance of Remote Authentication Dial in User Service, antivirus systems, DNS servers.

s. All the servers, kept at DC and DRC, should be hardened at hardware level, operating system level and software level to ensure foolproof security.



t. All the network equipments, such as Swicthes, Firewalls, IPS/ IDS, etc, kept at DC and

DRC, should be hardened at hardware level, and at software level to ensure foolproof

security.

u. The SI should also ensure that all hardware and network hardening is performed in

collaboration with BSNL so as to ensure full security of the Police IT infrastructure.

This activity should be completed before the application software and the database is

sent for deployment. The 3rd party auditor will be responsible for providing, to the SI,

the policies to be followed for ensuring network and hardware hardening.

v. SI shall design, implement/customize a reputed Enterprise Management System

(EMS1) and shall develop any additional tools required to automatically monitor the

SLAs listed in RFP Volume III. The SLA recording and reporting system implemented

by SI shall be reviewed by a 3rd party auditor who will certify the same. Certification

of SLA recording and reporting system is also a part of system Go-Live milestone. SI

shall ensure that the proposed EMS addresses all the SLA measurement requirements

and calculation of applicable penalties as indicated in the RFP. The EMS and SLA

Monitoring system shall be implemented and submitted to the third-party testing

agency by the SI for testing and review along with the updated Police IT software. The

observations of the third party agency shall be addressed at no additional cost and

the same shall be tested and verified again before the final version of Police IT system

is allowed to go-live. The EMS along with other functions should include the following

functionalities –

The EMS, configured to provide flexibility of logging incident manually via windows GUI and

web interface.The web interface console of the incident tracking system would allow viewing,

updating and closing of incident tickets. System should provide Knowledge base and allow

categorization on the type of incident being logged.The EMS to be configured to provide

classification to differentiate the criticality of the incident via the priority levels, severity levels

and impact levels.

a. Infrastructure available at DR Site for business continuity in case of full failure of primary

Site due to disaster or disaster like Situation shall be ready support 50% load of the

complete system including Servers, Switches and any other IT equipment other than

1 EMS at the minimum should monitor the health of Data Centre, Application, Database, Servers, Network and IT systems (PCs, Network Devices, etc) kept at locations. EMS should be capable of monitoring or administering software patches/upgrades, asset monitoring, incident management, change management, etc. The EMS should also be able to perform basic sanity check (including Availability of anti-Virus, updation of virus definitions, etc) over other systems accessing the Police IT application using KSPWAN.



Storage. Storage should run at the same capacity as that of DC. And also DR should not have

any EMS tool. There shall be fool proof arrangement for complete replication of data from

SPDC to DRC in the form of back up, storage and replication so that there is minimum loss of

data as defined in the SLA.

b. There shall be no degradation in performance in case of failing over to the DR Site, in case

of a disaster.

c. It is envisaged to have RPO to be 2 hours & RTO shall be less than or equal to 6 hours. DR

drills (when the complete operations are run on DR) shall be carried out once a quarter.

Consistency check of data at the DR Site should be done once a week.

d. Monitoring and management of DRC IT infrastructure, inclusive of data security as per the

standard to minimize the loss, as per the defined SLAs.

e. Department shall perform the simulated load testing using commercial tools, as part of

third party acceptance testing, to verify the compliance of IT infrastructure & software

provided by the SI with performance indicators defined for the project in the SLA

document. Any gaps identified in the system performance review shall be addressed by the

SI to the complete satisfaction of the department at no additional cost. The above activity

has to be completed before go-live. The SI should budget for the relevant testing tools as

part of its proposal.

Scope of Work for Storage, Backup & Tapes

SI shall take the overall responsibility of configuration and integrating of the procured and

functional storage & Back-up at DC & DRC.

a. The SI shall perform data storage management activities including regular backup, restore

and archival activities. The SI shall come up with an exhaustive data storage & data backup

policy, which should state the periodic nature of consistency tests to be conducted over the

database backups as well as highlight the data storage, retrieval process, data backup

requirements including frequency and process of data backup management, type of backup

(incremental or full /Online ) etc. to ensure that all the data related to Police IT system is

available in the SAN solution and is also available in a backup media/solution. The data

backup processes and procedures shall also form part of SOP defined by the SI. SI shall

perform the data restoration tests at regular intervals as agreed to in the SOPs.

b. SI shall design and implement adequate data backup and restoration procedures for the

data (including the database, attachments and all other data elements generated by the

system and users). SI shall ensure that Data backup is maintained till the last transaction



occurring in the system. The data synchronization between the Data Centre and DR site

shall also be designed and implemented by SI.

c. Configuration of procured and available tools to backup and restore the data from time to

time.

d. The SI should ensure Transaction Logging and backup of such logs.

e. Provide clear audit trails of all transactions from source data entry through summarization

at higher levels or integration with other application systems. Audit trail information shall

include before and after images, and the date, time and identification of the person making

the entry.

f. Audit trail shall highlight the entries made by accessing the system through dial-in or

through Internet/Intranet.

g. Provide option to enable/disable audit trail of any specified transaction with all the above

details (before and after images, date, time, person - etc.).

h. Provide on-line inquiry to both status information and detail transactions.

i. System shall support switching to alternate / standby server to provide uninterrupted

availability.

j. Offices accessing applications / data from central server shall provide an indication of WAN

link availability status.

k. The system shall maintain transaction integrity in case of WAN failure while the transaction

is under execution at the accessing remote offices.

l. Provide transaction logs to assist in recovery of data or files.

m. Provide on-line access to audit trail information including terminal operator ID, time, date,

revised amount, and before and after update results.

n. The system shall support recovery of application software in case of damage.

o. SI shall also maintain the daily data backup on the external backup tapes, in an encrypted

form, which should be moved to a secured location agreed to with the department on a

weekly basis. The SI shall maintain adequate stocks of spares to meet the requirements. The

department reserves the right to verify the stocks at any time.

p. The SI shall enable audit logs for the server/system activities and such audit logs shall be

analysed at regular intervals to identify and address security and performance issues. The SI

shall also produce and maintain system audit logs on the system for a period agreed to with

the department. On expiry of the said period the audit logs should be archived and stored

off-site at a location agreed to with the department.



Scope of Work for Centralised AV Management.

a. KSP client side infrastructure has already been installed with the Kaspersky Anti Virus

licenses on 3000 systems for a period of one year starting from 1st July 2011 to 30 June

2012. After 30th June 2012, the SI shall renew/install new AV licenses for these 3000

systems till the end of the contract period.

b. Currently there are 2500 systems at the KSP client side for which the Anti Virus software has

not been installed. The installation of the Anti Virus(AV) software for these 2500 systems

will begin on 1st August 2011 and the AV license period will end on 31st July 2012. After 31st

July 2012, the SI shall renew/install new AV licenses for these 2500 systems till the end of

the contract period.

c. SI shall ensure that all new PCs & Servers deployed under this project are loaded with Anti-

Virus licenses valid for a period of 3 years from the date of go-live. Costs of these AV

licenses are to be quoted as part of the PC cost.

d. The license period will commence from the date of go-live.

Scope of work for E-mail Messaging System.

a. SI shall upgrade the existing Zimbra base opensource E-mail messaging system with an

appropriate messaging system which adheres to all the requirements of this RFP.

b. The upgradation should take into account three years of support and maintenance required

from OEM. The department may at its own discretion decide to retain the existing mailing

system. Under such circumstances the SI shall ensure that it provides support for the

existing mailing system. To this end it shall ensure that it quotes for the same in its financial

proposal.

c. The SI shall be responsible for ensuring migration to the new email messaging system, as

well as Configuration, Management and Maintenanace of 3000 mailboxes for the period of

3 years from the date of go-live.

Sr. No.

General Requirements

1.

It is proposed to have the Police IT application in high availability and clustering mode. The load on the application would be shared by redundant application and database servers via a load balancer. SI has to configure the servers with load balancing in active – active mode.



2.

The disaster recovery site shall only have the Storage and other related infrastructure. In the current phase, it is envisaged to have Police IT application running at the Disaster Recovery Site.

3.

At the DR site the storage should have 70% of the capacity of the Data Centre site.

4.

The Application servers would be accessing the database from the backend in order to process the user / citizens queries/requests.

5.

The Database servers (RDBMS) would be hosted in higher security layer, comprising of components such as Firewall and Intrusion Prevention system

6.

The frequency of Data backup etc. would be finalized at a later stage.

7.

The SI should also install, configure and commission the monitoring software for the Police IT application and should be able to demonstrate the various performance parameters with respect to application availability, uptime & downtime of the server, Server utilization and other performance parameters. The SI should also configure the monitoring software covering all the features as mentioned in the technical specifications of the monitoring software. The SI shall install all the required clients on the application server, database servers and web server so as to integrate the monitoring software for obtaining the desired output

8 All technical specifications, documentation generated during design, installation and commissioning phase shall be provided to the State.

9 SI should design the storage solution keeping in mind the relevant requirement and its usage. The storage system should be scalable enough to handle future requirements. The SI should also adopt detailed system and data back-up processes and methodologies, using industry standard tools. Indicative size of one case file (which may include several images and text) that makes up the 7-IIF data and additional data in the registers = 1 MB

Refer to Annexure-B for the detailed DC & DRC proposed technical security configuration solution architecture and technical spec. 6.8 NETWORK CONNECTIVITY (VPNOBB & MPLS) FOR POLICE STATION, HIGHER OFFICES, SPDC & DRC

The Networking solution of CCTNS project in Karnataka shall be based on existing Karnataka State Police Wide Area Network (KSPWAN) model. The current connectivity is provided by Bharat Sanchar Nigam Limited (BSNL).The KSPWAN is the combination of VPNoBB and MPLS technology all the MPLS connection is managed by BSNL preferred partner Ms/Trimax. BSNL is providing the Networking & Connectivity services along with Operations & Maintenance for all



the locations implemented by Trimax. BSNL also provide connectivity on MPLS -VPN network for aggregated bandwidth at SPDC (State Police Data Center). Refer to Annexure- E for the detailed KSPWAN connectivity location of Karnataka State Police. 6.9 INFRASTRUCTURE MAINTENANCE AND FACILITY MANAGEMENT a. The SI will undertake facility management of the existing Data Centre infrastructure and

Client Site Locations (Police Stations, Department Offices, etc) from the day of the signing of the agreement.

b. The SI shall be responsible for the over all management of the System Integration including the Police IT Software Application and entire related IT Infrastructure. The following describe some prominent items of responsibility, but the list need not be treated as final.

i. Web Portal ii. Police IT Application Software along with CCAS (State)

iii. Integration Component including the Integration Component for integrating with external agencies, payment gateway and any 3rd party component used in the application software

iv. Local LAN, Switches, PCs, Printers, Scanners, Copiers, etc at Police Stations and Higher offices.

v. Hardware and Software Server System including COTS software systems like OS and RDBMS at primary data centre, business continuity centre / DR site

c. The SI shall share the tools used for maintaining the application system with the department as well as the 3rd Party auditor. If the tool is a proprietary tool then it should share at least one license with the department.

d. The SI shall perform a start of the day operation wherein it should perform health check up over the entire Data Centre IT infrastructure, including hardware, application software & COTS software. The report from such an operation should be submitted to the KCoPS, through email, before the operations start at various locations. Application software check up would include availability of all the modules of the system as per the performance benchmarks mentioned in the SLAs.

e. Similarly, the SI shall, as part of the start of the day process, conduct detailed health check up of all IT systems as well as the security setup IT system and provide a detailed report to the KCoPS, through email, before the operations start at various locations.

f. The SI shall ensure compliance to uptime and performance requirements of IT application system as indicated in the SLA in the RFP Volume III and any upgrades/major changes to the software shall be planned accordingly by SI for ensuring adherence to the SLA requirements.

g. SI is responsible for sizing and augmenting the existing hardware and software licenses as per the performance requirements provided in the RFP. During the AMC period SI shall



replace or augment or additional licenses at no additional cost to the State in case the augmented hardware or software is not adequate to meet the service levels

h. Providing Application Support & Maintenance i. During the contract period, SI shall be completely responsible for defect free

functioning of the application software and shall resolve any issues that include bug fixing, improvements in presentation and/or functionality and others at no additional cost during the operations & maintenance period, within a duration agreed to between the department and the SI, failing to deliver within the agreed time will attract penalty.

ii. SI shall provide the latest updates, patches/ fixes, version upgrades relevant for the solution components agreed upon by the department.

iii. The SI must provide for 24 X 7 onsite warranty for the Application (Developed/Customized) for contract, commencing from the date of go-live.

iv. The SI shall be responsible for software version management, and software documentation management, reflecting current features and functionality of the solution. All planned changes to the application systems shall be coordinated within the established Change Control processes to ensure that:

Appropriate communication on change required has taken place; Proper approvals have been received; Schedules have been adjusted to minimize impact on the production

environment. v. The SI shall define the Software Change Management & Version control process and

obtain approval for the same from the department. For any changes to the software, the SI has to prepare detailed documentation including proposed changes, impact to the system in terms of functional outcomes/additional features added to the system etc. The SI is required to obtain approval from the department for all the proposed changes before implementation of the same into production environment and such documentation is subject to review at the end of each quarter of operations & maintenance support.

vi. For performing of any functional changes to system, which are deviating from the signed-off Functional Requirements/System Requirements, a separate Change Control Note (CCN) shall be prepared by the SI and effort estimates shall be mutually agreed between the SI and the KCoPS. In every quarter a discount of 15 man days of effort will be provided to KCoPS against the effort required to implement changes generated during that period. Further KCoPS may at its discretion decide to validate the effort suggested by the SI using any 3rd party agency.

vii. For the sake of clarity, the following listed activities will not be considered as CCN– Customization of MIS and development of new reports; Configuration & customization of Workflow.



Integration with external entities, while incorporating the unique requirements of data exchange between both, including type and structure of data and the mechanism of data sharing

Any changes to application code that may be required because of upgrades / patches to CAS (Center) if any

Routine functional changes that include user and access management viii. Any changes/upgrades to the software performed during the operations &

maintenance phase shall be subjected to comprehensive & integrated testing by the SI to ensure that the changes implemented in the system meets the desired and specified requirements of the department and doesn’t impact any other function of the system.

ix. The SI shall perform health check up of database and the application, once every quarter, so as to identify the areas of concern and subsequently address those concerns. The objective of the health check up would be to ensure that any issues concerning performance of the database and the application should be identified and tackled.

x. The SI shall review security advisories (such as bulletins generally available in the industry) on a regular basis to determine vulnerabilities relevant to the IT assets and take necessary preventive steps after taking prior approvals.

xi. The SI shall maintain access controls to protect and limit access to the authorized End Users of the department.

xii. The services shall include administrative support for user registration, creating and maintaining user profiles, granting user access and authorization, providing ongoing user password support, announcing and providing networking services for users and providing administrative support for print, file, directory and e-mail servers.

xiii. SI shall carry out the configuration of new police stations, new acts/sections, and any other configurable data entities in the system as required by the State

i. Providing Infrastructure Maintenance

i. The essence of the hardware maintenance contract is to ensure that all the components of hardware work perfectly in unison and deliver rated performance during the period covered by the agreement, between the SI and the Department and that the systems uptime is up to the standards prescribed in the RFP.

ii. The SI would be responsible for guarding the systems against virus, malware, spyware and spam infections using the latest Anti virus corporate/Enterprise edition suites which include, anti-malware, anti-spyware and anti-spam solution for each Server. The Anti-virus suite and updates will have to be provided by the SI at regular intervals as and when the new signatures are released by the OEM. The cost of the software suite shall also be mentioned in the commercial bid. The SI for the purpose of support on new upgrades & patches shall have a back to back arrangement with



the SI from whom the software suite is purchased. The copy of the same shall be submitted to the Department.

iii. Regarding the anti virus patches and updates, the vendor will make sure that the latest updates is loaded in all the systems as a part of preventive maintenance activity.

iv. The SI shall have a back to back agreement with 24/7 premier support with application / antivirus / any other COTS (hardware & software used ) OEM, which shall ensure that any critical issues w.r.t. antivirus failures / backup & recovery related issues / application software, COTS software and hardware related issues are addressed within 24 hrs. The support should include onsite support during business hours and 24/7 offsite support. The copy of such agreement shall be provided by the SI to the department. Such agreement shall be valid throughout the contract period. The support of the OEM shall continue to the department even in such event that the SI may withdraw from the contract for any unforeseen reasons.

v. The SI should have back-to-back arrangements with Original Equipment Manufacturer (OEM) for warranty support.

vi. SI must provide and install patches and upgrades of OS and firmware free of charge for contract period for the quoted hardware and software. In case the software patches are not available free of charge, the cost of the same should be included in the cost of equipment/software.

vii. SI should provide solution to virus alerts when they occur (with in 24 hrs) or earlier in case of emergency. SI has to take corrective action in case systems get affected due to virus activity.

viii. The SI shall maintain the Hardware and Software (including Applications, Databases, OS, Antivirus, Backup s/w or any s/w related for application deployment & maintenance/support etc) for the entire contract period.

ix. The SI shall perform rectification of system software problems due to crashing or malfunctioning of the OS; within the time limits prescribed in the RFP.

x. The SI shall perform installation of upgrades of system software, which should be under taken as part of preventive maintenance. The critical updates shall be implemented immediately. Rectification of system software problems due to crashing or malfunctioning of the OS; within the time limits prescribed in the RFP. Installation of upgrades of system software namely, OS may be under taken as part of preventive maintenance.

xi. The successful bidder shall procure licenses as required for the complete IT infrastructure supplied under this contract. The license certificate has to be procured in the name of theKarnataka State Police and submitted to the IGP, Computer Wing.. The anti virus should have the subscription for the entire contract period server download real-time updates and upgrades from the OEM site.

xii. The essence of the software maintenance contract is to ensure that the entire systems software works perfectly in unison and delivers expected performance



during the period covered by the agreement between the SI and the Department and that the systems uptime is up to the standards prescribed in the RFP.

xiii. This includes the design of an appropriate System Administration policy with precise definition of duties, adequate segregation of responsibilities and obtaining the approval for the same from the department.

xiv. The SI shall provide the overall management and administration of infrastructure solution including servers, desktops, peripherals, networking & security components, storage solution and others.

xv. The SI shall perform performance tuning of the system (application and database) to enhance system’s performance and comply with SLA requirements on a continuous basis.

xvi. 24x7 monitoring & management of availability & security of the infrastructure & assets (including data, network, servers, systems etc) through Enterprise Management Solution.

xvii. In case of any confusion of the genesis of a problem between SI, KSPSDC and BSNL and the problem getting traced to SI, then the entire delay in resolving the problem would be attributed to the SI and will be used in measuring the Service Levels. An appropriate mechanism has to be suggested by the SI, as part of the SRS, for clearly identifying the source of various types of problems.

xviii. System / Database administration tasks such as managing the access control system, creating and managing users and other related work has to be performed by the SI.

xix. The SI shall co-ordinate with all external agencies/vendors during this period for addressing any issues arising out of the project. The SI shall also ensure that the entire Hardware including the networking devices (active and passive) and any other infrastructure provided by them has to be maintained as per the Standard Operating Procedure (SOP) determined by the OEMs and are in good working condition.

xx. The SI shall proactively deploy any S/W agent to monitor the hardware and software for any signs of breakdown/failure and plan maintenance accordingly. The SI shall undertake scheduled maintenance for the entire data centre server infrastructure as per a predetermined plan.

xxi. The SI should devise a mechanism to monitor all systems who would be accessing the Police IT application systems using KSPWAN (managed by BSNL), for anti-virus solution deployment. The monitoring mechanism should be a cost effective way to monitor the critical activity of deployment of anti-virus solution over the host system. In case the host system does not have an anti-virus solution deployed then a message should be flashed as an alert to the host user and it should be prohibited from accessing network and application system.

xxii. Develop the Standard Operating Procedures (SOPs), in accordance with the ISO 27001 & ITIL standards, for IT Infrastructure management. These SOPs shall cover all the aspects including Infrastructure installation, monitoring, management, data backup & restoration, security policy, business continuity & disaster recovery,



operational procedures etc. The SI shall obtain sign-offs on the SOPs from the department and shall make necessary changes, as and when required, to the fullest satisfaction of the department.

xxiii. No new equipment proposed should be declared ‘end of sale’ by its OEM within three (3) year from the date of agreement and no new equipment proposed should be declared ‘end of support’ by its OEM within seven (7)years from the date of agreement. In the event of this condition being breached, the necessary equipment must be replaced with equipment of equivalent or higher specifications entirely at the cost of the Supplier.

xxiv. A defective component of equipment can be repaired on site. In order to do so, the SI shall provide stand by equipment/device in place of the faulty equipment and then can repair the device at his support centre. Such repairs beyond two times will not be permitted. In the event of any such component becoming defective, third time, it will have to be replaced by either a new component of the same make and specification as original or of a better make without at any cost to the department.

xxv. Whenever a component has to be replaced because of technical, functional, manufacturing or any other problem, it shall be replaced with a component of the same make and configuration. In case the component of same make and configuration is not available, the replacement shall conform to open standards and shall be of a higher configuration specifically approved by the department. Other important activities shall include but not be limited to:

Daily maintenance of system configuration; Implementation of system security features; Overall security of the networks Day-to-day disk space management; Database tuning for performance; Tracking the servers’ performance, taking remedial and preventive actions in

case of problems; Proper upkeep of storage media for taking backups.

xxvi. The SI will undertake preventive maintenance measures as a part of the overall responsibility for maintenance of the Police IT System. It will include the following activities:

Form PM policy in consultation with the department; Frame PM schedules; PM must cover Police IT system across the state. PM activities must be conducted at least once in a month at each Police

stations/Higher offices covering the following areas o Hardware (Printers / PCs / Servers); o System Software (Operating Systems / Anti-virus );



xxvii. It shall be the responsibility of the SI to replace the hardware components, irrespective of the reason for the failure of the component. In other words, the SI shall replace the component damaged for whatsoever reason, including natural failure due to outliving but excluding theft, arson, natural calamities and proven mishandling of the equipment by the operators of the department.

xxviii. The SI shall be eligible to claim the cost of replacement of components lost or damaged due to theft, arson, natural calamities or proven mishandling of the equipment by the operators of the department, at the published rates thereof, based on the certificate given by the Police Officer concerned.

xxix. The SI, may, if so advised technically, get a dysfunctional hardware component repaired in lieu of its replacement, subject to ensuring the overall compliance of the requirement of uptime.

xxx. SI shall make arrangements for the transportation of goods during the contract period (required hardware peripherals) to the site(s) and if required, cover transit insurance till the delivery of the material to respective site(s)

xxxi. SI will be responsible for all unpacking, assemblies, wiring, installation, cabling between hardware units and connecting to power supplies. The SI will test all hardware operation and accomplish all adjustments necessary for successful and continuous operation of the hardware at all sites.

xxxii. SI will have to supply all necessary accessories and peripherals required during warranty/maintenance viz. appropriate cables, power supply cords/wires and device drivers and documentation that may be required, whether mentioned or not.

xxxiii. The comprehensive AMC would include replacement of all spares and parts free of cost for the entire contract period. For laser printers only toner cartridge & drum will be treated as consumable. All other items like Maintenance kit, Fuser Assembly, Teflon Sheet, Pressure rollers, Pickup roller assembly, Separation Pad, etc. would be treated as spares for purpose of maintenance and will be covered under maintenance by SI at no extra cost. Similarly for dot matrix and impact receipt printers only ribbons and cartridges will be considered as consumable and the rest of all other items would be considered as spares for the purpose of maintenance. SI shall cost accordingly in his commercial bid.

xxxiv. As a part of infrastructure and facility management reporting, the SI will provide the following, but not limited to, system generated reports.

o Daily health check up report to be part of the monthly maintenance report; o Daily performance status including downtime for servers; o Daily, weekly and monthly reports on activities related to system

administration; o Daily, weekly and monthly reports on activities related to database

administration;



o PM report with date, time, name of personnel, his observations and action taken;

o List of issues faced, action taken and their status.

j. Performing IT Infrastructure Asset Management i. The SI shall design and implement the processes and procedures for effective asset

management for IT infrastructure implemented, to this end it should ensure deployment of devices which work with SNMP. Such processes and procedures defined by the SI shall be reviewed by the department and necessary changes will be made by the SI based on the gaps identified in the processes. Inline with the signed-off asset management process, SI shall maintain an Asset Register for all the IT and supporting infrastructure including the part numbers/serial numbers, configuration, current owner of the asset in the department, changes made to the asset in terms of replacements/up gradations etc.

ii. The SI shall ensure that such documentation is kept up to date and is available to the department for verification and review at any point of time during the contract. The SI shall submit a quarterly Asset Information Register to the department with updated and current information.

iii. As part of the ATS services for all the licensed software SI shall provide:

i. SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes, replacements and maintenance.

ii. If the Operating System or additional copies of Operating System are required to be installed / reinstalled / de-installed, the same should be done as part of ATS.

iii. SI should carry out any requisite adjustments / changes in the configuration for implementing different versions of Application Software.

iv. The SI shall provide from time to time the Updates/Upgrades/New releases of the software and operating systems as required. The SI should provide free upgrades, updates & patches of the software and tools to KCoPS as and when released by OEM. The SI will implement from time to time the Updates/Upgrades/New releases/New versions of the software and operating systems as required after necessary approvals from KCoPS about the same

v. SI shall provide and apply regular patches to the licensed software including the software, operating system, databases and other applications.

vi. The SI shall provide for software license management and control. SI shall maintain data regarding entitlement for software upgrades, enhancements, refreshes, replacements, and maintenance. SI should perform periodic



audits to measure license compliance against the number of valid End User software licenses consistent with the terms and conditions of site license agreements, volume purchase agreements, and other mutually agreed upon licensed software terms and conditions and report to KCoPS on any exceptions to SI terms and conditions, to the extent such exceptions are discovered

vii. SI shall provide complete manufacturer’s technical support for all the licensed software problems and/or questions, technical guidance, defect and non-defect related issues. SI shall provide a single-point-of-contact for software support and provide licensed software support including but not limited to problem tracking, problem source identification, problem impact (severity) determination, bypass and recovery support, problem resolution, and management reporting.

viii. The manufacturer’s technical support shall at a minimum include online technical support and telephone support during the Karnataka State Police department’s business hours (Business hours in STATE will be from 0830 hours to 2030 hours on all days (Mon-Sun) with access for KCoPS and SI to the manufacturer’s technical support staff to provide a maximum of 4 hour response turnaround time. There should not be any limits on the number of incidents reported to the manufacturer. KCoPS shall have access to the online support and tools provided by the manufacturer. KCoPS shall also have 24x7 accesses to a variety of technical resources including the manufacturer’s knowledge base with complete collections of technical articles.

ix. Software Distribution. SI shall formulate a distribution plan prior to rollout and distribute/install the licensed and tested software as per the plan

x. The ATS Services will cover, all product upgrades, modifications, and enhancements

xi. The SI shall undertake regular preventive maintenance of the licensed software

k. Performing Project Management i. The SI’s engagement manager for the Police IT-CCTNS project, as well as the Team lead of

the software development team would be the “Key Personnel” and should be dedicatedly involved in the project till six months from the date of Go-Live. The individuals deployed in these roles should not be changed from the date of the bid submission till six month post go-live. After the end of this period the engagement manager as well as the Team lead can work on a need basis till the end of the contract.



ii. The application software and web portal enhancement cost shall be inclusive of the cost of the entire Development and deployment team and Change Manager.

iii. The SI is required to design and implement a comprehensive and effective project management methodology together with efficient & reliable tools. To have an effective project management system in place, it is necessary for the SI to use a Project Management Information System (PMIS). The SI shall address at the minimum the following using PMIS:

Define an organised set of activities for the project; Establish and measure resource assignments and responsibilities; Construct a project plan schedule with milestones; Measure project deadlines, budget figures, and performance objectives; Communicate the project plan to stakeholders with meaningful reports; Provide facility for detecting problems and inconsistencies in the plan;

iv. During the project implementation the SI shall report to the department, on following items:

Results accomplished during the period (fortnightly) ; Cumulative deviations to date from the schedule of progress on milestones as

specified in this RFP read with the agreed and finalised Project Plan; Corrective actions to be taken to return to planned schedule of progress; Proposed revision to planned schedule provided such revision is necessitated by

reasons beyond the control of the SI; Other issues and outstanding problems, and actions proposed to be taken; Progress reports on a fortnightly basis and Project quality assurance reports.

v. To ensure that the SI discharges its roles and responsibilities in the agreed manner and to achieve the desired objectives, a set of Service Level Metrics are defined for the Police IT-CCTNS system. The technical as well as functional requirements are specified in the document to enable all interested vendors to understand the dimensions of the project and its requirements as desired by the department and also to propose appropriate solutions and delivery plans. In case of any ambiguity or conflict, the relevant component of the SLA will be used as the touchstone and will prevail.

l. Provisioning, deploying and supervising personnel i. The SI would be required to recruit, train and deploy personnel for all the processes

outsourced. The personnel deployed should be adequately trained and adequate in number to meet all operational, technical, functional and other requirements of the infrastructure and processes. The outsourced employees should adhere to qualification criteria set in this RFP for the type of resources.

ii. The SI shall not change the Manager (Operations) more than twice during the entire contract period.

iii. The SI shall provide for Hardware/Network maintenance Engineer in the ratio of at least 2 per district. Such deployments have to be done for the entire contract period.

iv. The SI shall provide for manpower for roles of System Administrator & Database administrator, who will manage the infrastructure hosted at Data Center, Business



Continuity and Disaster Recovery for the Police IT-CCTNS Project. There shall be a provision to change these resources every 2 years within the contract period.

v. The department shall have the right to removal or replacement of any SI personnel performing work under this Agreement. In the event the department requests for any SI personnel to be replaced, the substitution of such personnel shall be accomplished pursuant to a mutually agreed upon schedule, but not later than 10 working days with proper knowledge transfer to the concerned person.

vi. The SI shall also provide Developers/software engineers at the Department premises, if required, in case the department intends to custom develop new components or other changes to the Police IT-CCTNS application software beyond the scope of work as listed in this RFP.

vii. Minimum qualification requirements for personnel to be deployed for operational roles within the project are specified below: Requirements of Personnel for Facilities Management and Operational Support

No. Personnel Quantity Shift Minimum Requirements

1. Manager (Operations)

1 10 am to 6 pm Should have at least a Technical educational qualification such as BE / BTECH or MCA or Master’s Degree in Business Administration ;

Should have at least 9 years or above of experience in maintenance and operations of IT projects;

Fluency in English and Kannada (Speaking, reading and writing);

Should have working experience of 3 years in a managerial role in the maintenance phase of at least one project.

2. Project Coordinators

2 10 am to 6 pm Should have at least a Technical educational qualification such as BE / BTECH or MCA or Master’s Degree in Business Administration; Should have experience of working for at least 7 years or more in a similar environment;


Should have worked in at least two projects of similar nature for at least 2 years.



3. Help Desk operators

3

1

8:30 am to 8:30 pm

8:30 pm to

8:30 am

Should have at least a Bachelor’s Degree or equivalent;

Should have at least 2 years of experience in a similar environment;


Prior experience of at least 1 year working in Help Desk on and inbound calls, answering queries ;

Knowledge and prior experience in working on specific computing applications proposed for Help Desk.

4. System Administrator

1 at Senior Level and another 1 at Junior

Level

8.30 am to 6 pm

Should have B.Tech/BE/MCA in Computer Science or related discipline;

At least 5 years or above of experience as a System Administrator in similar environment

OEM Certified.

5. Physical Infrastructure Specialist

1 9:30 am to 6 pm

Should have a minimum educational qualification of engineering degree or engineering diploma preferably in electrical background;

Should have overall experience of 6 to 7 years or above in the relevant fields, out of which 4-5 years or above should have been spent working in IT projects;

6. Database Administrator

1 at Senior Level and another 1 at Junior

Level

9.30 am to 6 pm

Should have B.Tech/BE/MCA in Computer Science or related discipline;

At least 5 years or above of experience as a Database Administrator in similar environment;

Experience in working in at least 3 projects in database administrator’s role;

OEM Certified. 7. Hardware/

Network Engineer (Please see Annexure L:

62 8.30 am to 6 pm or as per

notified office timing

Should have B.Tech/BE/MCA in Computer Science;

At least 2 years of experience as a Hardware Maintenance Engineer in similar environment;



Breakup of districtwise resource deployment)

OEM Certified.

viii. The SI would be required to maintain personnel files with the following details of the

personnel deployed with the department: Name and contact details (address, phone number, email ID); Name and contact details of professional reference (at least 1); ID proof photocopy (any one of Passport, voter ID card, driver’s licence, PAN card or

any Central/ State Government issued ID card); Professional and educational qualification; Training provided; Report concentrating on the character of the individuals deployed, certified by the

human resources department of the SI. ix. Name and contact details (address, phone number, email ID); x. Name and contact details of professional reference (at least 1);

xi. ID proof photocopy (any one of Passport, voter ID card, driver’s licence, PAN card or any Central/ State Government issued ID card);

xii. Professional and educational qualification; xiii. Training provided; xiv. Report concentrating on the character of the individuals deployed, certified by the human

resources department of the SI.

m. Providing Information Security Services i. The SI is responsible for implementing measures to ensure complete security of the

Police IT system (including its entire environment) and confidentiality of the related data, in conformity with the security policy of the Police IT System (to be framed by the SI in consultation with the department). The SI shall ensure end point data protection which would include prohibiting any type of copying or moving of data outside the Police IT System or the network using any type of media storage devices. Prohibiting any access to Police IT System for purpose other than those specified in the FRS. The SI shall constantly monitor the working units and production systems for events or activities, which might compromise (fraudulently or accidentally) the confidentiality, integrity, availability and security of the system and take necessary remedial and preventive measures. This monitoring shall be through security controls including:

Real-time intrusion detection tools; Audit review tools; Manual processes

ii. SI shall develop a detailed security policy for the Police IT system using global standards such as ISO 27001. The security policy developed by the SI shall be in



conformity with the security policy of the department (if any) and updated regularly to keep the security recommendations current and the same shall be implemented. This information security policy will be reviewed by the 3rd party auditor (TPA) for its conformity with ISO 27001 standards and once it is approved by the TPA, only then should it be implemented by the SI.

iii. It would be the responsibility of the SI to ensure that the information security policy is approved by the TPA well in advance, so that there is no delay in the deployment of hardware and software infrastructures at DC, DR, and the Police Stations.

iv. The SI, with appropriate co-operation of appointed representatives of the department, will manage the response process to security incidents. The incident response process will seek to limit damage and shall include the investigation of the incident and notification to the appropriate authorities. A summary of all security incidents should be made available to the department on a weekly basis. Significant security incidents should be reported on a more immediate basis.

v. The SI will have to maintain strict privacy and confidentiality of all the data it gets access to and adequate provisions to be made not to allow unrestricted access to the data. In particular the SI cannot give access to data to people in the organisation who have not signed the NDA. SI cannot sell or part with any data in any form.

vi. SI shall implement and adopt the signed-off Security Policy & procedures for the effective management of the Police IT system and related IT infrastructure security and availability.

vii. Similarly, the SI shall define the Standard Operating Procedures (SOPs), for all the day-to-day operations of the Police IT system and IT Infrastructure management, which shall also be reviewed by the department or an independent agency. SI shall make necessary changes and address the gaps identified during the review.

n. Providing Insurance for the IT Infrastructure & personnel i. The responsibility of obtaining the following insurance coverage for the IT

Infrastructure installed for the Police IT application for GoK lies with the successful bidder/SI.

Third Party insurance; Policy of insurance in respect of claims for personnel injury to, or death of

any person employed by the SI and arising out of such employment.

o. Supplying of Consumables The SI will be responsible for making available all the consumables and any other

goods or articles required from time to time for continued functional operations of the Police offices.

Supply consumables required for day-to-day operations of the data centre, Disaster Recovery site (e.g. storage media, CD/DVDs etc). During the warranty/operations/management period, SI shall not charge any additional cost to



the department for replenishing of these consumables. The cost quoted for Operations & Maintenance shall include the consumables cost.

The SI shall maintain sufficient stock of all items at each office, so as to ensure smooth operations as per the SLAs.

The stock of all consumables shall be monitored and the current status of stock of all consumables and rate of consumption should be available at any point of time.

If any doubt arises, with regard to categorisation or the quantity used, the decision of the department shall be final

6.10 CAPACITY BUILDING, CHANGE MANAGEMENT, AND COMMUNICATION & AWARENESS

SI shall help the State with complete Change Management exercise needed to make this project a success. It is required that if SI doesn’t operate in the Change Management, Communication and Training domain then SI collaborates with/ hires services of a specialist agency who will be responsible for complete implementation of Change Management, Awareness and Communication as required as per the scope of this RFP.

SI shall take lead in assisting State in implementing the change and State in turn shall provide all the necessary support for successful implementation of the change management plan developed by the SI.

The SI shall proactively work with State to address the project needs and gain buy-in and involvement of all the stakeholders in achieving the change. During the whole exercise, stakeholders’ awareness, understanding and commitment to new ways of working should be raised. Stakeholders should also be encouraged, where appropriate, to contribute to or participate in the project to engender a joint sense of ownership.

It is to be noted that SI is required to incorporate the cost of all resources required for design, execution and management of Change Management Plan for project, in its overall project cost.

a. Target Stakeholders for Change Management and Awareness and Communication

Stakeholder groups can be categorized into below categories, based on their influence and role in managing the change and making it successful:

Group I: Key senior officers (ADGP, IG, DIG) responsible for Crime, Law and Order, Traffic modules who are directly impacted by the Police IT with respect to receiving/analyzing the reports through Police IT Application.

Group II: A few of the key officers (IG, DIG, DCP, ACP, SP) in charge of a zone/range/district/sub-division who are directly impacted by the Police IT with respect to reviewing the police station performance through Police IT, reviewing the reports



generated by the system, carrying out the required analysis using Police IT and providing the necessary guidance to the officers at the cutting edge.

Group III: A few of the key officers (SHO, SI, ASI,…) in the Police Stations and Higher Offices who will use Police IT for police station management, filing the necessary investigation forms, and utilize the basic and advance search features of Police IT to facilitate their investigation process.

Group IV: A few of the key officers/constables (Station Writers, Court Duty, Head Constables,…) in the Police Stations and Higher Offices who will use Police IT for capturing the data/investigation forms, generating the reports and utilize the basic and advance search features of Police IT to service the general service requests and aid in investigation process.

b. Change Management Requirements

Following outlines the responsibilities of SI with respect to designing and implementation of change management for the Project.

1. SI shall conduct Change Management workshops to build appreciation of change management and develop change leadership across the stakeholder groups.

2. The SI is required to conduct the Change Management Workshops for all the identified Police personnel in a phased manner in line with the overall implementation plan. These workshops shall be conducted at the locations provided by the State.

3. SI shall conduct workshops for each group of personnel in sync with the capacity building plan.

4. SI shall conduct at least three Change Management Workshops (minimum of one-day) in the State Headquarters.

5. SI shall conduct at least one Change Management Workshop (minimum of one-day) all of the Districts (at the District Headquarters) covering at least 3 officers/constables (SHO, SI/ASI/HC, and Station Writer) from each police station in the district.

6. SI is required to provide the necessary material for the workshops including presentations, training material etc in both soft and hard copy formats. The workshop content & material shall be designed with specific focus on the requirements of the personnel. SI shall design the necessary content (reading material, presentations) in English and Kannada for the Change Management Workshops. SI shall develop content – discussion scripts, presentations or videos to explain the objectives of the program, what is in it for them and their people, what the benefits are.



7. SI shall also associate and train the identified internal change agents (identified from the District and State Mission Teams) during these workshops so that subsequent workshops can be conducted by the internal change agents.

c. Communication & Awareness

Communication and Awareness aims at engaging officers of the police force in two way interactive communications about the changes so that all individuals in the State police department understand the target vision and strategy for moving forward. The purpose of communication plan is to educate and involve all audience groups to build understanding and ownership of the Police IT Project. The communication plan also ensures that the Police IT project provides relevant, accurate, consistent and timely project information to relevant stakeholders to promote and gain support for Police IT Project. This plan provides a framework to manage and coordinate the wide variety of communications that take place during the project covering who will receive the communications, how the communications will be delivered, what information will be communicated, who communicates, and the frequency of the communications.

Communication & Awareness campaigns will be conducted throughout the duration of the implementation of the Police IT project across the State at Project, Program level as well as for General awareness.

SI shall work with the identified internal change agents (identified from the District and State Mission Teams) for all the Communication and Awareness Programs.

SI shall utilize existing channels of communication and at the same time use innovative methods of communication for effectiveness.

SI should ensure that the communication messages are consistent, continuous and easy to understand and wherever possible in vernacular medium using all available channels.

SI shall align communication content, timing and delivery to the deployment phases/plan of each solution.

S. No

Activities Details Frequency

1. Develop and Validate detailed communication plan

SI shall facilitate an exploration of specific objectives; i.e., who must understand what, by when, and why with respect to the project, to ensure successful uptake of the project.

SI shall prepare a detailed communication plan for the program in line with the implementation timelines of each solution

Once



SI shall ensure that all the impacted audience is covered in the communication plan and the most appropriate mode of communication is being used to deliver the messages to the target audience

These key audiences are not the only ones who will receive information, but their demographics will shape the strategy in terms of message and vehicle selection.

2. Develop Communication Content

SI shall be responsible for developing the content for communication material in English and Kannada.

SI shall ensure that the communication is simple, continuous and consistent.

Recurring Activity over the entire duration of the SI

3. Deliver Communication Events

Prior to implementing the plan, the SI shall obtain the necessary sign-offs from State on the Communication Strategy & plan and make necessary changes as recommended by State.

SI shall determine who needs to approve communications prior to dissemination, who is responsible for distributing the message, and who is responsible for ensuring that those accountable for specific elements of the plan follow through on their responsibilities.

SI shall organize the communication events or interventions for the target audience.

SI shall ensure consistency between messages delivered via different interventions, since the engagement of a key individual stakeholder or stakeholder group is an integrated effort, aiming at the same objective.

Recurring Activity (once a month) over the entire duration of the SI

4. Measure Effectiveness of Communication and Update Change Management Plan

After implementing the communications program, SI shall seek feedback on and measure the impact of the communications program.

SI shall evaluate the effectiveness of the communication by electronic or paper based survey or focused group discussion and develop an action plan to improve the effectiveness of communication

Once in Six Months



SI shall refresh the Change Management Plan in consultation with State’s Nodal Agency’s Change Management Plan

Through feedback, SI shall assess which messages have been delivered most clearly; which vehicles are most effective; and whether the appropriate target audiences have been identified. Based on such assessment, SI shall update the communication strategy & plan and shall ensure that objectives of communication program are ensured, which further should lead to successful uptake of system.

Other Requirements:

a. SI shall work with the identified internal change agents (identified from the District and State Mission Teams) for all the Communication and Awareness Programs

b. SI shall utilize existing channels of communication and at the same time use innovative methods of communication for effectiveness

c. SI should ensure that the communication messages are consistent, continuous and easy to understand and wherever possible in vernacular medium using all available channels

d. The SI shall conduct Communications & Awareness Campaigns for each major revision/deployment of Police IT being implemented through various means – Print, Electronic, Face to Face, Audio/Visual etc.

e. SI shall align communication content, timing and delivery to the deployment phases/plan of each solution.

Refer to Annexure-F for the detailed requirement on Capacity Building and Change Management.



6.11 TRAINING i. The SI shall conduct Training Needs Analysis of all the concerned staff and draw up a

systematic training plan in line with the overall project plan. The trainings shall be provided at the department premises or any other premises, as fixed by the department within the State.

ii. The SI shall provide an interface for all users of the Police IT application system for submitting queries to the helpdesk. This system would be used by the SI to respond to such queries with appropriate clarifications. This interface should support both communication in Kannada and English.

iii. The SI must impart training to all the Police staff, other Government department staffs and to its own engineers to make them well conversant with the functionalities, features and processes built in the Police IT system. This is aimed to ensure smooth operations enabled through Police IT system. The SI shall train all such employees and provide relevant training materials to them. The training pedagogy will be designed to impart hands-on experience with adequate usage of cases and scenarios to the extent feasible.

iv. The identified staffs would be provided with hands on training on all modules related to the day to day operations of the Police IT Software.

v. Training schedule shall be so designed in batches that the ongoing/ regular operations are not affected seriously.

vi. The SI will have to impart training on basic computer usage & access skills to the trainees. This would not include training on MS Office or any such products. The training will focus on using operating system and the features like browsers and file explorers.

vii. SI shall provide CBT based traning program on enhanced version of Police IT and the same should be made available through the Police IT portal for users to download.



6.12 HELPDESK OPERATIONS

The SI would be required to provide Helpdesk services to enable effective support to the internal and external users for technical issues regarding the Police IT System.

The SI shall provide at least the following services –

a. Provision and supervision of personnel for the help-desk. Minimum qualification requirements for personnel for this process are stated in this section of this RFP.

b. The help desk service that will serve as a single point of contact for all ICT related incidents and service requests. The service will provide a Single Point of Contact (SPOC) and also resolution of incidents.

c. Helpdesk will provide 24 Hrs services on all working days of Government of Karnataka d. All grievances will be assigned a ticket number and the number will be made available to

the user along with the identification of the agent, without the user having to make a request in this regard, at the beginning of the interaction.

e. Helpdesk shall provide support for technical queries and other software related issues arising during day to day operations.

f. The department user/operator should be able to log any technical issue related to the application through the Police IT System also.

g. Required infrastructure, including 16X6 sq. ft. area Help Desk facility for reporting issues/ problems with the software, hardware and other infrastructure, will be provided by the SI.

h. SI shall maintain and support to all client side infrastructure including hardware, networking components, and other peripherals.

i. SI shall provide maintenance of Hardware, including preventive, scheduled and predictive Hardware support, as well as repair and / or replacement activity after a problem has occurred.

j. SI shall provide functional support on the application components to the end users.



k. SI shall also provide system administration, maintenance and management services, LAN management services, and IT security administration services.Communication through CUG will be provided by the department.

l. The selected agency will categorize the technical issues and potential faults in three levels – Low, Medium and High, in consultation with the department.

i. The interactions will also be recorded and the records maintained for reference for a period of 3 months or resolution of the problem, whichever expires later.

ii. The transactions shall also be monitored – both on line and off line - on a statistically appropriate sampling basis to assess service level as well as delivery effectiveness and for providing training/ feedback to agents.

iii. All complaints/ grievances of users will be recorded and followed up for resolution and an escalation matrix to be developed for any delay in resolution.

iv. Apart from using helpdesk for recording grievances, an email facility should be made available to the users to record their grievances.

v. The SI should create an IVRS system for providing the information about the status of their grievance after performing necessary identification. The IVRS system should provision for the following –

a. The IVR system shall be available via the helpdesk number, to monitor the status of the call logged by the users. A dual-tone multi-frequency (DTMF) signalling menu service must be available for users to retrieve information from the service.

b. The service shall be accessible in English, and Kannada. c. The menu structure shall provide callers with touch tone shortcuts that can be

used in sequence, which will allow the knowledgeable users to access information more quickly, without having to “drill down” through the menu structure with every call.

vi. The SI shall provide the following helpdesk performance monitoring reports a. Calls per week, month or other period; b. Numeric and graphical representation of call volume; c. Calls for each interaction tracked by type (calls for information on specific

service, calls for specific enquiries);

6.13 SLA MONITORING

i. Service levels agreed with the SI would be monitored by the department on a monthly basis and payments would be made for each month after subtracting the total penalties arising due to non compliance of the SLA

ii. The SI shall develop an SLA Measurement and Monitoring System (SMMS) for measuring and reporting SLAs. The SI shall provide access to the SMMS to the 3rd party auditor for reviewing the mechanism adopted for measuring the SLAs and also the values achieved against each SLA.



iii. The SMMS shall be developed in conjunction with the Police IT solution iv. SI shall ensure that the proposed SMMS address all the SLA measurement requirements

and calculation of applicable penalties as indicated in the RFP. v. All data flowing to the SMMS shall be made directly from the Police IT Solution. The

SMMS shall also be audited along with the Police IT Solution. vi. No manual Data Entry should be performed on the SMMS

vii. SMMS should be capable of generating MIS reports to project the SLAs achieved in the month and also the monthly bill shall be generated through the SMMS

viii. It would be the responsibility of the SI to generate appropriate MIS reports both in hard and soft copies to ensure accurate capturing of the work carried out during the month.

ix. Payments to be made for each month would be calculated on the basis of the monthly MIS reports generated from SMMS.

6.14 HANDHOLDING SUPPORT

The System Integrator will provide one qualified and trained person per two police stations for a period of 1 year to handhold the staff in the police station and ensure that the staff in that police station / higher offices are able to use POLICE IT ERP application on their own by the end of the handholding period. Handholding support would be required only after the successful commissioning of POLICE IT & CAS (center) Integration application and the necessary infrastructure and completion of capacity building and change management initiatives in respective police stations / Higher Offices. The scope of the handholding personnel shall include but not limited to:

a) Ensure that computers and other peripherals are in working condition b) Trouble shoots any local issues related to application, computers, peripherals, LAN, and

connectivity c) Provide assistance to Police Staff on basic computer usage and MS office d) Provide assistance to Police Staff on any POLICE IT Application functional and usage

issues e) Escalate any issues to help desk or Point of contacts given if issue is not resolved within

a stipulated time f) The handholding support would be provided to 862 police stations across the state.

The Personnel will be deployed across state of Karnataka .However KCoPS/KSP reserves the right to change the location as per the needs of project.



General Guidelines for Handholding Personnel

a. The SI shall provide proper initiation and training to the Handholding personnel including necessary training on Basic IT, Police IT Application and L0 support.

b. The strength of service personals with their qualifications and experience background

shall be furnished. Background verification may be carried out by KCoPS / KSP if necessary.

c. The Handholding Personnel shall not be changed frequently and in case of such change,

this shall be done only in consultation with the KCoPS / KSP.

d. In Event of Handholding Personnel leaving the project during any time of the project, an equally qualified replacement should be provided before the earlier person leaves the project and the SI should ensure that the activities at police stations are carried out without any delay.

e. The SI shall be solely responsible for the Salaries / Minimum wages, Bonus, Provident

Fund, Gratuity, Family pension and contribution of E.S.I, service tax or any other statutory obligations towards the personnel including their welfare. The Proof of the same shall be submitted on request from KCoPS / KSP.

f. The work and holiday Schedule of the personnel will completely Karnataka State Police

Government Holiday Rules and Regulations.

g. The SI shall completely manage the handholding personnel, their deployment and Human Resource issues.

h. The SI shall be liable for any damage to premises or equipment due to the handholding

Personnel.

i. SI shall replace any handholding personnel, upon request from Karnataka State Police within 15 days.

j. SI shall ensure proper attendance and reporting from the Handholding personnel and

shall maintain a daily activity log for all personnel. k. One in five handholding personnel in adjacent location shall be designated as a team

leader for advanced level support.



The minimum qualifications and work experience required for personnel to be deployed by SI is Given below:

a. Graduate in any discipline b. Three years of experience in Technical Support/Training/Handholding c. Good knowledge of computer (MS Office, Word, Excel and Power Point, Linux) and d. Networking/LAN/Hardware functions e. Good Communication skill (oral as well as in written)

6.15 PROVIDING WARRANTIES

a. For any COTS (Commercially of the Shelf) products proposed by bidders for the Police IT

integration, it is necessary for the bidders to obtain authorisation from the respective software vendors (OEM). Any bids without such authorisation shall be liable for disqualification. Addressing any performance issues during O&M phase shall be the responsibility of the successful bidder at no additional cost.

b. The SI shall provide warranty or comprehensive on site maintenance and support (AMC) for the entire Police IT systems, supplied under this contract, for the entire contract period. The comprehensive AMC would include replacement of all spares and parts, free of cost during the entire period. The department would not be liable for any type of repair or replacement of either a part of the defective system or the entire defective system itself during the entire contract period. The Go-Live date for this project would be the date following the completion of the entire development & deployment processes across all Police Stations, a one month acceptance go-live and subsequently a two months stabilization period while meeting all the SLA conditions.

c. SI shall provide the factory inspection report for quality assurance as per prevailing industry standards and practices for each type of item. The goods will be accepted only after verifying the factory inspection report by the department.

d. The Department will conduct a thorough physical inspection of all the products delivered to ensure that they arrive at the sites in good condition and are free from physical damage including but not limited to crushed or broken equipments, missing seals, opened packages and incomplete shipments. Department reserves the right to return the products to the SI at the expense of the SI. Physical inspection of hardware will also include physical checking, unpacking and counting of the delivered equipment by department staff in presence of the SI representatives. Equipments will only be acceptable when each received item corresponds with the checklist that will be prepared by the SI prior to shipment. Any shortfalls in terms of number of items received may render the delivered equipments incomplete.



e. The SI shall warrant that the Infrastructure installed for the Police IT platform shall have

no defects arising from design or workmanship or any act or omission of the SI. The warranty shall remain valid for the entire contract period from the date of go-live of the Police IT system.

f. The SI shall have a back to back arrangement with the OEM for warranties. The validity of this agreement with all OEMs shall continue with the department in the event of any extreme and unforeseen circumstances, such as the withdrawal of the SI from the project at any time after implementation, for any reason whatsoever.

g. The SI shall replace any parts/components of the IT Infrastructure supplied for the project, if the components are defective and during the entire warranty period SI shall apply all the latest upgrades/patches/releases for the software after appropriate testing.

h. If during contract period, any equipment has a hardware failure on four or more occasions in a period of less than three months or six times in a period of less than twelve months, it shall be replaced by equivalent or higher-level new equipment by the SI at no cost to KCoPS. However, if the new equipment supplied is priced lower than the price at which the original item was supplied, the differential cost should be refunded to KCoPS. For any delay in making available the replacement and repaired equipments for inspection, delivery of equipments or for commissioning of the systems or for acceptance tests / checks on per site basis, KCoPS reserves the right to charge a penalty.SI shall track and report observed Mean Time Between Failures (MTBF) for Hardware.

i. The department shall not pay any additional costs separately for Warranty and the overall solution cost quoted by the SI shall include the same.

j. In case any hard disk drive of any server, SAN, or client machine is replaced during warranty / AMC the unserviceable HDD will be property of the department and will not be returned to SI.

k. Warranty should not become void, if department buys, any other supplemental hardware from a third party and installs it within these machines under intimation to the SI. However, the warranty will not apply to such supplemental hardware items installed.



l. SI shall carry out Preventive Maintenance (PM), including cleaning of interior and exterior, of all hardware and testing for virus, if any, and should maintain proper records at each site for such PM. Failure to carry out such PM will be a breach of warranty and the warranty period will be extended by the period of delay in PM.

m. The SI shall provide comprehensive Annual Maintenance Support for the system software/COTS implemented for System Integration for the entire contract period. The annual maintenance support shall include addressing issues/errors in the system software, addressing the bugs, applying the latest upgrades/patches/releases from the OEM after appropriate testing in the staging area.

n. The hardware supplied should be accompanied with OEM part number, which should be properly catalogued and handed over to the Karnataka State Police in hard copy format.

o. In case the system designed and suggested does not ensure or support adherence to the SLAs defined in this RFP, the SI has to upgrade/provide the hardware free of cost.

p. Any component that is reported to be down on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within the time frame indicated in the Service Level Agreement (SLA).

q. The SI shall provide the AMC to Servers, Network devices and Non-IT devices (Limited to UPS Systems, UPS Batteries, DC Generators, Precision Air Conditioner (PAC), Fire detection and Supretion system, Fire Detection System, Water leakage detection System, 5 CC Camera with 500 GB DVR, Rodant Repelent, Bio-matric and Access controller, Split AC. EB Pannel, MCCB’s, Automatic Power Factor Controller, LCD TV please refer to Annexure -) of Data Center if the AMC / Warranty gets expired during contract period.



7. REQUIREMENT ON ADHERENCE TO STANDARDS

Police IT has been developed in the .NET platform of Microsoft. Wherever feasible, the enhancement shall be designed following open standards, to the extent feasible and in line with overall system requirements set out in this RFP, in order to provide for good inter-operability with multiple platforms and minimize/ avoid any technology or technology provider lock-in.

a. Compliance with Industry Standards

In addition to above, the proposed solution has to be based on and compliant with industry standards (their latest versions as on date) wherever applicable. This will apply to all the aspects of solution including but not limited to design, development, security, installation, and testing. There are many standards that are indicated throughout this volume as well as summarized below. However the list below is just for reference and is not to be treated as exhaustive.

Portal development W3C specifications

Information access/transfer protocols SOAP, HTTP/HTTPS

Interoperability Web Services, Open standards

Photograph JPEG (minimum resolution of 640 x 480 pixels)

Scanned documents TIFF (Resolution of 600 X 600 dpi)

Biometric framework BioAPI 2.0 (ISO/IEC 19784-1:2005) specification

Finger print scanning IAFIS specifications

Digital signature RSA standards

Document encryption PKCS specifications

Information Security Police IT system to be ISO 27001 certified

IT Infrastructure management ITIL / EITM specifications

Service Managements ISO 20000 specifications

Project Documentation IEEE/ISO specifications for documentation

The SI shall adhere to the standards published by the Department of Information Technology, Government of India.



8. SUPPORT TO 3RD PARTY ACCEPTANCE TESTING, AUDIT AND CERTIFICATION

The primary goal of Acceptance Testing, Audit & Certification is to ensure that the system meets requirements, standards, and specifications as set out in this RFP and as needed to achieve the desired outcomes. The basic approach for this will be ensuring that the following are associated with clear and quantifiable metrics for accountability:

1. Functional requirements

2. Test cases, Requirements Mapping and traceability matrix

3. Infrastructure Compliance Review

4. Availability of Services in the defined locations

5. Performance and Scalability

6. Security / Digital Signatures

7. Manageability and Interoperability

8. SLA Reporting System

9. Project Documentation

10. Data Quality Review

As part of Acceptance testing, audit and certification, performed through a third party agency, KSP/SPMU shall review all aspects of project development and implementation covering software, hardware and networking including the processes relating to the design of solution architecture, design of systems and sub-systems, coding, testing, business process description, documentation, version control, change management, security, service oriented architecture, performance in relation to defined requirements, interoperability, scalability, availability and compliance with all the technical and functional requirements of the RFP and the agreement. Here it is important to mention that there may be two agencies selected by KSP, one for audit & certification of security and control aspect of the system and the other for audit & certification of overall application s/w.

KSP/SPMU will establish appropriate processes for notifying the SI of any deviations from defined requirements at the earliest instance after noticing the same to enable the SI to take corrective action. Such an involvement of the Acceptance Testing & Certification agencies, nominated by KSP, will not, however, absolve the SI of the fundamental responsibility of designing, developing, installing, testing and commissioning the various components of the project to deliver the services in perfect conformity with the SLAs.

Following discusses the acceptance criteria to be adopted for system as mentioned above:



1. Functional Requirements Review The system developed/customized by SI shall be reviewed and verified by the agency against the Functional Requirements signed-off between KSP and SI. Any gaps, identified as a severe or critical in nature, shall be addressed by SI immediately prior to Go-live of the system. One of the key inputs for this testing shall be the traceability matrix to be developed by the SI for system. Apart from Traceability Matrix, agency may develop its own testing plans for validation of compliance of system against the defined requirements. The acceptance testing w.r.t. the functional requirements shall be performed by both independent third party agency (external audit) as well as the select internal department users (i.e. User Acceptance Testing).

2. Infrastructure Compliance Review Third party agency shall perform the Infrastructure Compliance Review to verify the conformity of the Infrastructure supplied by the SI against the requirements and specifications provided in the RFP and/or as proposed in the proposal submitted by SI. Compliance review shall not absolve SI from ensuring that proposed infrastructure meets the SLA requirements.

3. Security Review The software developed/customized for system shall be audited by the agency from a security & controls perspective. Such audit shall also include the IT infrastructure and network deployed for system. Following are the broad activities to be performed by the Agency as part of Security Review. The security review shall subject the system for the following activities:

a. Audit of Network, Server and Application security mechanisms b. Assessment of authentication mechanism provided in the application

/components/ modules c. Assessment of data encryption mechanisms implemented for the solution d. Assessment of data access privileges, retention periods and archival mechanisms e. Server and Application security features incorporated etc.

4. Performance

Performance is another key requirement for system and agency shall review the performance of the deployed solution against certain key parameters defined in SLA described in this RFP and/or agreement between KSP and SI. Such parameters include request-response time, work-flow processing time, concurrent sessions supported by the system, Time for recovery from failure, Disaster Recovery drill etc. The performance review also includes verification of scalability provisioned in the system for catering to the requirements of application volume growth in future.

5. Availability The system should be designed to remove all single point failures. Appropriate redundancy shall be built into all the critical components to provide the ability to recover from failures. The agency shall perform various tests including network, server, security, DC/DR fail-over tests to



verify the availability of the services in case of component/location failures. The agency shall also verify the availability of services to all the users in the defined locations.

6. Manageability Review The agency shall verify the manageability of the system and its supporting infrastructure deployed using the Enterprise Management System (EMS) proposed by the SI. The manageability requirements such as remote monitoring, administration, configuration, inventory management, fault identification etc. shall have to be tested out.

7. SLA Reporting System SI shall design, implement/customize the Enterprise Management System (EMS) and shall develop any additional tools required to monitor the performance indicators listed under SLA prescribed in this RFP. The Acceptance Testing & Certification agency shall verify the accuracy and completeness of the information captured by the SLA monitoring system implemented by the SI and shall certify the same. The EMS deployed for system, based on SLAs, shall be configured to calculate the monthly payout by Government of Karnataka to SI.

8. Project Documentation The Agency shall review the project documents developed by SI including requirements, design, source code, installation, training and administration manuals, version control etc. Any issues/gaps identified by the Agency, in any of the above areas, shall be addressed to the complete satisfaction of KSP.

9. Data Quality The Agency shall perform the Data Quality Assessment for the Data digitized/ migrated by SI to the system. The errors/gaps identified during the Data Quality Assessment shall be addressed by SI before moving the data into production environment, which is a key mile stone for Go-live of the solution.

10. The Audit and Testing process of the Police IT, CCAS(Center and State) Integration

a. Third Party Audit shall include monitoring the performance of the System Integration with a view to ensuring desired Quality of Service (QoS) by the SI as defined in the respective SLA’s, signed between the department, and SI . The 3rd party audit will be initiated from the stage when the first sets of documents are delivered by the SI and would conclude after go-live. The 3rd party review will focus on the following –

i. Deliverable Audit – This audit will focus on reviewing the deliverables. The review will focus on comparing

The completeness of the deliverables The compliance of the deliverables to best practices and global

standards.



ii. Process Audit – This audit will focus on checking the processes being followed while preparing the deliverables. The processes will be evaluated against the standards specified by the SI.

iii. Implementation Audit – Implementation audit will focus on reviewing the implemented system. It will verify the performance of the system, functional compliance, security compliance and adherence to SLA.

iv. The Department would perform a detailed acceptance testing over the application deployed in the Data Centre from all locations of the department, from where the system is expected to be accessed along with a test from the web portal. These testings would be performed once with the sample data and once after the data migration has been performed.

v. Acceptance criteria for the System Integration Project would be laid down by the department after reviewing the SRS provided by the SI. The acceptance criteria would be provided to the SI before the development commences. The applications would be tested by the Department or any third party identified by the department with respect to the parameters laid down by the KCoPS and TPA using the clauses & requirements specified in this RFP.

vi. User Acceptance Testing shall be conducted at the department premises. vii. SI shall provide and ensure all necessary support to the department or to any

third party conducting the Acceptance Testing including sharing necessary project documentation, source code, and systems designed & developed, testing strategy, test cases developed for the project, test results etc. The SI would be required to facilitate this process and it would be incumbent upon the SI to meet all the criteria.

viii. Acceptance testing will focus on testing the system for accesses by citizens using Internet as a medium and by Police Officers through Police offices as a medium. The interaction between Police IT application system and external entities will also be tested as part of the acceptance testing. The testing will be conducted by the department users and external agency users by simulating various real-time scenarios.

ix. The department will undertake an exercise of Testing, Acceptance and Approval of the System Integration through a third party, as soon as the SI declares the system ready for this purpose before ‘Go-Live’. SI shall coordinate with the department and/or the nominated agency for performing the acceptance testing and certification. During the testing process the department will only play the role of observer and facilitator, while the SI will be responsible for ensuring that the 3rd party audit is successfully concluded and appropriate approval is received from the 3rd party auditor well in advance, so that there is no delay in the delivery of milestones.



11. Supporting Hardware Acceptance Testing & Certification:

i. The quality of hardware procured under the contract will be verified by performing burn test. The department would use the hardware devices procured under this contract for a period of one month, after preparatory go-live is initiated, before giving it an acceptance.

ii. A 3rd party auditor would be involved to verify the configuration of the system and ascertain whether it meets all known standards mentioned in this RFP. The auditor will also verify the warranty related documents.



9. ROLLOUT PLAN The implementation of the final version of the Police IT system, across locations, shall be split into Pilot and Rollout stages.

The following four entities have been identified for pilot implementation:

Pilot:

a. All commissnorates. b. Udupi District. c. Mandya District. d. Gulbarga District

Rollout at other districts would be done in a separate single phase. The list of districts covered under single phase of rollout is provided below –

Rollout:

o The following districts–

Bangalore(Rural) Ramanagara Chickballapura Bidar Tumkur Dharwad Gadag Haveri Bijapur Bagalakote Hubli Koppal Davanagere Chickmagalur



Mangalore Hassan Yadgir Bellary Raichur Kolar Chamarajanagar Madikeri Shimoga Chitradurga Mysore



10. BUSINESS MODEL

The idea of a business model within the context of Police IT System relates to addressing the development and maintenance costs and the capacity building that needs to be simultaneously carried out. The main objective of the business model is to minimize the risk for both the Department and the System Integrator. This model rests on the premises that while the significant component of the Police IT infrastructure (including Hardware and Software) and training program is created by the System Integrator, it takes care of the maintenance of the entire infrastructure, including the component created by it and the existing component, for a specified time. While the government retains the overall ownership of the infrastructure and control of the process, the System Integrator manages the infrastructure and facilitates the process by providing the necessary technology infrastructure complete with application software, servers, security & payment gateways and also creates training modules, conducts user training and provides helpdesk support. The broad sets of responsibilities expected from the System Integrator are:

• Enhancement and deployment of Police IT system; • Rollout of the final version of the Police IT system across all locations; • Providing IT infrastructure for the Police IT system and its maintenance including

disaster recovery; • Providing internal networking across all locations of the State, where the Police

Stations and higher offices are located; • Data digitisation of the data to make Police IT System operational; • User Acceptance tests (UAT) with validated scripts from Department; • Operation and Maintenance of the Police IT system ; • User training for government users and other stakeholders; • System administration/Operations training to the select employees ofPolice

Department ; • Helpdesk services/Help desk support.

The System Integrator has to ensure the migration/conversion of all the necessary/requisite data to make the Police IT system operational. Prior to Go-Live of the system, the department shall conduct 3rd party IT performance and security audit. The System Integrator shall deploy all required hardware necessary for the implementation of the Police IT System. The System Integrator has to provide a System Administrator(s) who will be directly monitored by the Police Department PMO.



The System Integrator shall be completely responsible for imparting Police IT system training to all Police officers and other departmental users. The System Integrator shall provide Helpdesk support, online support, and online training module and Handholding activities for Police departments. The Government shall have strategic control / ownership over all the assets deployed for the Police IT System like hardware, system software including database, data and application software with corresponding components.



Development/Customization ( 24 Weeks)

Integration, Deployment & Stabilization(28 Weeks)

Maintenance (2 years)

Application Support & Maintenance

Infrastructure Maintenance

User Profiles and Account Management

IT Infrastructure Asset Management

Information Security Services

Provision, deployment and supervision of personnel

Supply of consumables

Setting up and provide manpower for department helpdesk

SLA Monitoring & Reporting

Change Control Notes(CCN)

Functional & Non-Functional User Acceptance Testing of Application System

Hardware Acceptance Testing & Certification

Data Migration

Transition Management & pre-go-live O&M support.

Provide Training on the new Police IT Applications to the department Users

Execution of pilot at Police Stations and Higher Offices & integration with external entities.

Third Party Audit & UAT and incorporation of their recommendations.

Rollout across all districts and police stations coming under them, within the state of Karnataka.

System Requirement Study

Solution Design

Software Development / Customization / Configuration

Software Testing

Documentation

Data Digitization

Procurement of additional Infrastructure components at Data Center and Business Continuity / Disaster Recovery

Procurement & Deployment of additional Hardware at Department Office

CapEx OpEx



The payments would be made on a CAPEX – OPEX model, wherein all the capital expenditure, incurred by the SI on procurement and deployment of hardware, system software and application software for existing DC, DR, Police Stations and Higher Offices as well as the cost incurred in providing O&M support before go-live, would be paid as per the payment schedule on completion of milestones before the initiation of go-live. Operational expenditures comprising of comprehensive AMCs, manpower, consumables, Change Control Note (CCN), warranty & support, would be paid on a quarterly basis. Within the OPEX the manpower deployed for facility management, CCN and consumable costs would be paid as per actual level of utilization. The cost for undertaking CCN would be calculated by multiplying the effort mutually agreed between the department and the SI with the man month rate quoted by the SI in the commercial proposal.



11. TEAM STRUCTURE AND COMPOSITION

This section provides the details of minimum team requirements including its structure and composition during the entire project duration. The team to be deployed should be divided into four sections, namely,

a. Project management team. b. Development and Implementation team. c. Facilities & Infrastructure team.

Team Structure & Hierarchy

The project shall be headed by the engagement / project manager, who would be responsible for the overall execution and implementation of the project. The development team, the operations team, the training team and the change managers would directly report to the engagement / project manager.

The development and implementation team would be lead by the software development team leader, who would be assisted by the –

a. Module lead of the development team b. IT Infrastructure Specialist c. SQA Lead



d. Business Analysts e. Information Security Specialists

The module lead of the development team would be responsible for leading the developers who would be working on individual modules of the application software. Similarly the SQA lead would be responsible for leading the testing & quality assurance team. The quantity of resources scheduled for deployment would vary based upon the effort estimated by the bidder. Development and implementation work cannot be outsourced and the team deployed for this activity should be on the payrolls of the SI. Further it would be the responsibility of the SI to get approvals on the profile of the development team members from the department prior to their deployment in the project. The facilities & infrastructure management team would be led by the manager (operations) and would consist of two project coordinators, who would be reporting to the manager (operations). One project coordinator would be responsible for the management of the data centre and disaster recovery site and its maintenance. He would be responsible for leading the following team –

a. Physical infrastructure specialist b. System administrator c. Network Administrator d. Database administrator e. Service helpdesk

The second project coordinator would be responsible for managing the district Police Stations and would be managing the entire team of district facility managers. The entire operational team placed at the head office should be in place before the pilot phase commences, while the district wise facility management team should be in place only once the Police IT rollout commences for that district. Apart from the development team and the operations team, the following resources would additionally be part of the team and would be reporting to the engagement / project manager –

a. Change Manager b. Training Manager

Here it should be noted that the cost of the engagement manager, , the entire Development & deployment team and the Change Manager has to be billed under the application software and



web portal development cost. While the cost of the operations and management team would be charged under the operational expenditure on a quarterly basis.

The detailed qualifications required for each resource is mentioned in the following table –

Resource Role Qualification Period of Engagement

Project / Engagement Manager

The engagement / project manager would be the main interlocutor between the department and the SI. He would be the person to whom the entire team of the SI involved in designing, development, rollout and maintenance of the project would be reporting.

a. The person suggested should have a minimum technical qualification like BE / BTECH / MCA/MBA/Msc or equivalent Should have had an overall experience of 10 years working in projects related to implementation of IT with an experience of 5 years or more in exclusively executing at least 2 projects of similar nature

b. Within the overall experience, 2 years or more should be while working in Government projects;

Period of Contract

Software Development team lead

The Software Development team leader would be responsible for managing the activities leading to the development of software. This would include software & hardware designing, development, testing, deployment and rollout. The resource would be reporting to the engagement / project manager.

a. The person/s suggested should have a minimum educational qualification, of Bsc/BE / BTECH in Computer Science or related disciplines or MCA;

b. Should have had an overall experience of 10 years in software development and customization out of which past 3 years should be as working in lead roles exclusively for at least 1 software development project of similar nature*, leading a team

c. Within the overall experience, at least 5 years should have been spent working in software development / implementation project, which should include hands on experience in software designing, code writing and customization.

Period of Contract



Module Lead Would be responsible for managing the development work of the individual modules of the application software; and would be reporting to the software development team lead.

a. The person/s suggested should have a minimum educational qualification, of Bsc/BE / BTECH in Computer Science or related disciplines or MCA;

b. Should have had an overall experience of 5 years in software development and customization out of which past 1 years should be as working in lead roles exclusively for at least 1 software development project of similar nature*, in a team of more than 20 members;

Six months post go-live and whenever a change is requested.

Developers They would be responsible for developing the source code or performing the customization of the application software proposed.

a. Person/s suggested should have a minimum educational qualification, of Bsc/BE / BTECH or MCA;

b. Resource should have had an overall experience of 2 years in software development and customization.


IT Infrastructure Specialist

The IT infrastructure specialist will be responsible for hardware and software sizing, including planning for license requirements as well as providing 3rd line of support for escalations. The person suggested would be responsible for version and change control, capacity planning and configuration management. The individual would be responsible for deciding the choice of hardware based upon performance requirements by aligning with the development team’s requirements.

a. The person/s suggested should have a minimum educational qualification of Bsc/BE / BTECH in Computer Science or related disciplines or MCA;

b. The resource should have an overall experience of 7 years or above in the field of Information Technology related project implementation, of which, exclusively, at least the last 2 years should have been spent while working as IT Infrastructure Specialist for at least one similar project* either in 1st line or 2nd line or 3rd line;

c. Should have a relivant certification in Infrastructure Management

Six months post go-live and whenever a change is requested



Would be reporting to the software development team lead.

Information Security specialist

The Information Security specialist will be responsible for identifying and implementing, by tutoring the coders & testers, all the best practices for ensuring information security during designing, development, testing and implementation. The specialist would be responsible for ensuring that the product, including all aspects of its IT systems such as hardware, software, networks, data, etc, conforms to ISO 27001 standards. He will be responsible for generating policy and assist on end to end network and operational security systems. He / She would be reporting to the software development team lead.

a. The person/s suggested should have a minimum educational qualification of BSc/ BE / BTECH/Msc in Computer Science or related disciplines MCA;

b. He / She should have an overall experience of 5 years or above in the field of Information Technology related project implementation within which the last 2 years should have been spent while working as Information Security Specialist for exclusively, at least one similar project*wherein the resource would have been solely responsible for security planning and design.

Six months post go-live and whenever a change is requested

SQA Lead The SQA Leader would be responsible for managing the testing team. The resource would be responsible for ensuring the quality of the product by identifying all test case scenarios and testing the product accordingly. He / She would be reporting to the software development team lead.

a. The person/s suggested should have a minimum educational qualification of Bsc/ BE / BTECH/Msc in Computer Science or related disciplines or MCA;

b. The resource should have an overall experience of 5 years or above in software testing and quality assurance processes with the past 2 years spent working, exclusively, in lead roles for software quality




assurance projects while leading a team

c. Within the overall experience, 2 years experience in testing application software systems using automated and manual testing, with at least 2 projects to show case;

Testers / QA The Resource would be responsible for testing individual software / hardware artefacts and documents. The tester should be capable of unit testing, integration testing, load testing, etc. He / She would be responsible for preparing test cases, executing test cases and reporting the observations. He / She would be responsible for both manual and automated testing.

a. The person/s suggested should have a minimum educational qualification of Bsc/BE / BTECH/Msc or MCA;

a. He / She should have an overall experience of 2 years or above in software testing and quality assurance processes;

b. Experience in using automated testing tools.


Business Analysts The Business Analysts would be the interaction point for the coding team. He / She would be responsible for interpreting the functional requirements of the product and putting it in the form of a technical document. He / She would be reporting to the software development team lead.

a. The person/s suggested should have a minimum educational qualification of an MCA or an MBA;

b. He / She should have an overall experience of 5 years or above in the field of IT & ICT project implementation within which at least the last 2 years exclusively should have been spent in performing requirements analysis for Government Projects .


Technical Writers He / She would be responsible for writing technical documents required under this project by documenting the business processes of the department and

a. The person/s suggested should have a minimum educational qualification of Bsc/ BE / BTECH/Msc or MCA;

b. He / She should have an overall experience of 2 years or above in technical writing;




other technical details related to the project.

c. Good analytical and writing abilities;

Manager (Operations)

The Manager (Operations) would be responsible for managing the operations team during the post go-live period. He / She would be responsible for running the proposed system at operationally optimal level, SLA management & reporting, Controlling & Managing changes, etc. He / She would be reporting to the engagement / project manager.

a. The person/s suggested should have a minimum technical educational qualification like BSc/ BE / BTECH / MCA/MBA;

b. He / She should have an overall experience of more than 5 years or above in maintenance and operations of IT projects with at least 2 years spent, exclusively, while working in a managerial role in the maintenance phase of at least one project of similar nature. *

From Pilot till the end of the contract.

Project Coordinators

Two Project Coordinators are proposed for managing the facility management team at districts and the data centre, DR sites at Bangalore. They would be supporting and reporting to the Manager (Operations).

a. The person/s suggested should have a minimum educational qualification of an BSc/BE / BTECH / MCA /MSc or equivalent;

b. He / She should have an overall experience of more than 5 years or above in maintenance and operations of IT projects, with at least 2 years exclusively spent working in the maintenance phase of at least 2 projects of similar nature. *


System Administrator

System Administrators are proposed for managing the IT systems of the Police IT Application including those kept at the data centre, DR site, and Police Stations and Higher offices across the state. He would monitor the health of the systems using EMS and other

a. The person/s suggested should have a minimum educational qualification of a technical degree / diploma like BE / BTECH / MCA /MSc IT or equivalent along with a certification from OEM;

b. He / She should have an overall experience of more than 5 years or above in system administrators’ role;

c. He / She should have a




related tools and would also take steps to ensure optimum performance of all the systems. They would be reporting to the Manager (Operations).

Professional Certification from the OEM of the proposed technology.

Physical infrastructure specialist

The Physical infrastructure specialist will be responsible for managing the physical infrastructure such as electrical systems, UPS & Power Backup, air conditioning, fire alarm system, access control system, etc at data centre. He / She would be reporting to the Manager (Operations).

a. The person/s suggested should have a minimum educational qualification of engineering degree or engineering diploma preferably in electrical background;

b. He / She should have an overall experience of 6 years or above in the relevant fields, out of which 4 years or above should have been spent working in IT projects;


Database Administrators

Database Administrators are proposed for managing the databases of the proposed Police IT application system including those kept at the data centre, and DR site. He / She would be also responsible for data backup, database fine tuning, online synchronization of the database instances kept at DC and DR, etc. He / She would be reporting to the Manager (Operations).

a. The person/s suggested should have a minimum educational qualification of a technical degree / diploma like BSc IT/ BE / BTECH / MCA /MSc IT or equivalent along with a certification from OEM;

b. He / She should have an overall experience of more than 5 years or above in database administrators’ role in at least 3 projects;

c. He / She should have a professional certification from the OEM of the proposed technology.


Helpdesk Operators They would be responsible for manning the service helpdesk and capturing issues and escalating them for resolution. They would also help the requestor in

a. Should have at least a Bachelor’s Degree or equivalent;

b. Should have at least 2 years of experience in a similar environment;

c. Fluency in English and Kannada




using the various features of the application.

(Speaking, reading and writing); d. Prior experience of at least 1

year working in Help Desk on and inbound calls, answering queries;

e. Knowledge and prior experience in working on specific computing applications proposed for Help Desk.

Hardware Engineers They would be responsible for addressing any technical issues, including hardware and software issues, at the district and taluka Police offices as well as at other offices of the department.

a. Should have BSc/B.Tech/BE/MCA/MSc IT in Computer Science or related disciplines;

b. At least 2 years of experience as a Hardware Maintenance Engineer in similar environment;

c. OEM Certified.

From Pilot till the end of the contract. The placements would be done district wise as per the rollout.

Training Manager Training Managers would be responsible for creating training plan and ensuring its approval and execution. He / She would be reporting to the Engagement / Project Manager.

a. The person/s suggested should have a minimum educational qualification of a post graduate degree like BSc/BE/MCA / MSc;

b. He / She should have an overall experience of more than 5 years or above in training and IT industry with an exclusive experience of more than 3 years or above in conducting training or in teaching topics related to Information Technology.

One year post go-live and whenever a change is requested.

Change Manager Change Managers would be responsible for studying the department, identifying the change requirements and creating change plan and ensuring its approval and execution. He / She would be responsible for coaching, mentoring and training the department’s leadership

a. The person/s suggested should have a minimum educational qualification of MBA.

b. He / She should have an overall experience of more than 6 years or above with an exclusive experience of more than 3 years or above, in conducting Organization Change Management & Human Resource Management;

c. Excellent communication skills

One year post go-live.



in change management. He / She would be reporting to the Engagement / Project Manager.

and report writing skills; d. Fluency in speaking Kannada &

English.

Resource deployment & Role definition plan

* A project would be considered as a work of similar nature, if it involved automation of the administrative functions of Government & its agencies. The software thus developed or deployed should either have a named user base of more than 1000 or more than 2000 unique transactions should be performed per day within the system.



12. EXIT MANAGEMENT & TRANSITION AT THE END OF THE CONTRACT PERIOD

SI shall start the exit management and transition at least three months before the expiry of the Contract. SI shall provide the State with a recommended exit management plan detailing the transfer process that can be used by the State to ensure continuing provision of services throughout the transfer process and beyond. SI shall ensure successful knowledge transfer to ensure that the knowledge about the entire Information Technology System including but not limited to the applications, the design and operational characteristics of these systems are transferred to the State Project Team.



ANNEXURE-A (POLICE IT GAP)

CAS Service as per RFP Service Description Police IT Service

Citizens Portal Service Allow user (citizens) to access Citizens’ Services portal via the internet

Not Available

Citizens Portal Service Allow users (citizens/petitioners) to search for their request on the basis of Service Request number or petitioner details.

Not Available

Citizens Portal Service Display petition/service request details and status on the screen based on the user search

Not Available

Citizens Portal Service Allow users to save the status as a PDF file and/or print the status

Not Available

Citizens Portal Service Allow the users to provide comments and feedback on online services

Not Available

Citizens Portal Service System should allow the user a. To download all applicable forms as e-forms and submit the same System should provide the user to download forms for following services through the online portal 1.Complaint Registration

2. Tenant Verification

3. Servant Verification

4. Permission Request for Processions and Rallies

5. Application for Character Certificate Submit e-form once the user has connectivity

Not Available

Citizens Portal Service System should provide the user with an Online Help facility

1. Frequently Asked Questions on workflow of applications

2. User Manual on procedures to avail police services

3. Relevant police documents (library)

4. Address / contact nos. of police offices

Not Available



Citizens Portal Service System should provide the user with the following Transaction Services through the online portal

1. Complaint Registration

2. Tenant Verification

3. Servant Verification

4. Permission Request for Processions and Rallies

5. Passport Verification Status

6. Arm License Verification Status

7. Application for Character Certificate

System should provide the user with the following representative Information Services through the online portal

1. Missing Persons Listing (with Photographs)

2. Proclaimed Offenders Listing

3. Stolen/ Recovered Vehicles Listing

4. Unidentified Dead bodies (with photographs) Listing

5. Abandoned / Unclaimed/recovered Properties Listing

6. Most Wanted Criminals Listing (with photographs)

Not Available

Citizens Portal Service System should allow the user to input the following details for complaint registration on the online portal (at least 2 should be mandatory)

1. Mobile Phone Number

2. Address

3. Identifications

3.1 Ration Card Number

3.2 Passport Number

3.3 Bank Account Number

3.4 Voter ID Card Number

3.5 PAN Number

Not Available



3.6 Unique ID Number

3.7 Electricity Bill Number

3.8 Landline Telephone Number

3.9 Email ID

Citizens Portal Service System should allow the user to view the time taken to process the service request (to monitor service delivery time)

(Technically: system should keep a log of the start time of the registration of the complaint / general service request till such time that the status of the application is closed; system should display the user at the end of the service fulfillment, the total time taken to complete the service delivery)

Not Available

Citizens Portal Service System should provide an acknowledgement to the complainant (once the application has been submitted online) through

1. Mobile Phone (SMS)

2. Email

3. On Screen

Not Available

Citizens Portal Service System should generate a complaint reference number for retrieval of complaint status information (such as the use of CAPTCHA feature)

Not Available

Citizens Portal Service 1. System should allow the user to select their relevant (as per jurisdiction) police station from a list (in case the PS is known) 2. System should forward the complaint to the relevant PS or appropriate authority based on address of the complainant (in case the PS is not known)

Not Available

Citizens Portal Service System should allow the user to lodge an anonymous information (in case the user does not want to disclose personal details)

1. User should be able to select from 'Tip'

Not Available

Citizens Portal Service System should be able to record the IP address of user Not Available



Citizens Portal Service System should allow the user to submit C-form to register foreigners

1. Provide for notices to foreigners (leave India notices)

2. Alerts to Interpol

3. Overstay checks and alerts

4. Alerts to immigration database (interface once created)

Not Available

Citizens Portal Service Should allow user (citizens) to view menu of services available

Not Available

Citizens Portal Service Should allow automatic carbon copying of generated reports on services to stakeholders.

Not Available

Citizens Portal Service This page on the site should carry warning to the user "User will be liable to be prosecuted for malicious complaint or content in accordance with the law in force"

Not Available

Petition Management service

Allow the user (police staff) to capture the general service petitions of the citizens based on their request. The general service petitions can be any of the following: No Objection Certificates, Lost cell phone certificate, permissions for procession, permission for mikes, etc.

Not Available


Allow uploading of any relevant documents such as scanned documents/images

Not Available


Present different templates/forms for different kinds of petitions

Not Available


Allow the user to assign the petition to police personnel for preliminary enquiry

Not Available


Allow the user to record notes/remarks to the petition. Available


Allow the user to search the existing repository of previous cases/petitions before responding to the petitioner

Available


Allow for approval by the concerned officer before issuing the certificate.

Not Available


Provide the user to entrust/re-entrust the petition and close the petition

Available


Allow the user to generate the certificate or report or permission or the response to the petitioner

Available




Allow the user to link / de-link petitions Not Available


Allow the user to merge petitions in case of duplicate petitions

Available


Provide the reports and search capabilities on the petitions

Available


System should allow the user to search for cases and / or case details registered in other police stations of same state and other states based on access rights

Not Available


System should allow the user to view the antecedents of the person belonging to other states (in case a verification report has been prepared for a stranger)

Not Available


System should forward a request for verification of a stranger (in case the permanent and present address are different) to the relevant police station (be it in a different state)

Not Available


System should allow the user to receive online service request applications from other agencies (such as RPO)

Not Available


System should dispatch the response of a petition / service request via 1. Email and/or 2. Post 3. SMS And update the status of the application in the system

Not Available


System should generate an alert if no action is taken on a petition within 24 hrs (for complaint and FIR) and 7 days for general verifications, and sent to higher officers. If 24 hrs / 7 days time limit has been breached a non-compliance report should be generated automatically to all higher offices

Not Available


System should allow mutilple agencies to carry out verification concurrently such as passport verification by PS and by CID / district police office should be concurrent

Not Available


System should allow to capture request for Foreigner - Registration Certificate - Registration Permit

Not Available




System should allow user to generate RC & RP Not Available


Should allow the user to view timeline within which to resolve the issue (process step)

Not Available


This page on the site should carry warning to the user he is liable to be prosecuted for malicious complaint or content in accordance with the law in force.

Not Available

Unclaimed/Abandon Property Register Service

Allow the user to capture the unclaimed/abandoned property details.

Available



Not Available


Present different templates/forms for different kinds of property (vehicles, cultural, fire arms, cell phones etc.,)

Available


Allow user to search the lost/stolen property in different case or different police station within the repository

Not Available


In case a match is found the system should link the unclaimed/abandoned property with the case

Not Available


In case if the property wasn’t claimed for more than 6 months then the system should prompt & record the auction details after requisite approvals

Not Available


Provide the reports and search capabilities on the unclaimed/abandon property

Available


System should generate an alert for the concerned IO if the property seized is already involved in a crime

Not Available


System should allow the user to search for stolen / abandoned property (based on access rights)

Not Available

Unclaimed/Abandon Property Register

This page on the site should carry warning to the user that he is liable to be prosecuted for false claim of stolen or

Not Available



Service unclaimed properties in accordance with the law in force.


Should allow the user to view the details of the sale proceeds deposited in Govt treasury once the property is auctioned off after requisite approvals (SHO and higher officers)

Not Available

Complaint and FIR Management Service

Provide the user to log the complaint details. The complaints could be of different nature (Cognizable and Non-Cognizable; Criminal Incident, Missing Person, Stolen Property, Deserter etc.,)

Available



Available


Present different templates/forms for different kinds of complaints

Available


Allow the user to assign the complaint to police personnel for preliminary enquiry

Available


Allow the user to record notes/remarks on the complaint Available


Allow the user to search the existing repository of previous complaints before acting on the complaint

Available


Allow for approval by the concerned officer before issuing the FIR/NCR.

Not Available


Provide the police personal to create the FIR/NCR (Non Cognizable report)/complaint report (for other cases) or a report for juvenile case.

Not Available


Allow the user to transfer an FIR falling in other jurisdiction

Available


Facilitate the closing of a complaint for those complaints which do not proceed for investigation

Available


Allow the user to link / de-link complaints Not Available


Allow the user to merge complaints in case of duplicate complaints

Not Available


The complaints can also be registered through the PCR Call Interface and Management Service

Not Available




Present the station writer a dashboard with the report summary table consists of new cases, court disposal, cases pending arrest.

Not Available


Provide the reports and search capabilities on the complaints registered.

Available


System should also allow the user to view crime and criminal data (as per the state specified formats)

Available


System should display the name of the police station / higher office where the compliant was originally registered

Available


System should allow the user to edit the Act and Section for a registered FIR (an alert should be sent to higher office and judiciary) (only with alteration memo / amended FIR)

Not Available


System should allow the user to link Unidentified Dead Bodies with Missing Persons

Not Available


System should allow user to view GIS map of crime location(as soon as case is registered, with details of additional crimes committed in same area)

Not Available


System should provide for automatic dispatch of notifications to Airports & Seaports (ports of entry and exit) on criminal movements

Not Available


System should allow the user to capture 1. Signature of the complainant (using a digital pen or paper scanner) 2. Thumb impression of the complainant (using a paper scanner) 3. Signature of the approving authority (using digital pen and paper scanner)

Not Available


System should allow the user to send copies of the FIR to a distribution list through email

Not Available


System should allow the user to create and forward special reports to DIG / IG Range, CID and DGP (in cases of heinous crime)

Not Available


System should allow the user to link FIRs with MLCs/Missing Persons/Unnatural Deaths (since they can be converted into FIRs)

Not Available




System should provide the following local heads (in addition to others) for FIR 1. Bag / purse lifting 2. Theft by opening bag/purse 3. Thefts by snatching bag/purse 4. Unlawful Assembly

Not Available


System should provide for the following statuses for FIR 1. Pending Investigation 2. FR Submitted 3. Charge sheet Submitted with an alert sent to District Police Office / Range DIG / Zonal IG / CID (CB) (in some category crimes)

Not Available


System should allow the user to capture the 'Alias' of complainant, accused, witnesses etc. in the FIR

Not Available


System should allow the user to capture Finger Print and Retina Scan for accused in FIR

Not Available


System should generate an email to National Human Rights Commission within 24 hrs in case there is a custodial death and police encounter deaths

Not Available


System should allow the user to have information on 1. Hartals 2. All types of Agitations The investigation of such cases also to be viewed / reported to DySP / Assistant Commissioner and Narcotic Cell

Not Available


System should allow the user to register cases of wild life crime, and send the report to CBCID HQ and to SIU XI Branch of CBI and Wild Life Bureau

Not Available


System should provision for registration of cases under video piracy and a monthly report to be sent to AIG and DySP Crime Detachment on 1. Number of raids conducted in the District included in the raids conducted in Police Station limits 2. Cases registered with particulars of films, persons arrested Report to be sent before the 10th of every month An alert on pending actions to be generated by the system

Not Available




System should allow for auto transfer of cases registered as a crime against SC / ST or POC Act to SP (will in turn align DySP for investigation)

Not Available


System should allow the user to capture details on relatives of the Unknown Dead / Injured Person (when traced) under 1. Name 2. Address 3. Contact Details 4. Statement

Not Available


This page on the site should carry warning to the user that he is liable to be prosecuted for false or malicious reporting of crime in accordance with the law in force.

Not Available


Should allow the user to see a complete list of templates of broad heads of crimes to file his compliant.

Not Available

The page should clearly inform the user "This is an electronic mode of complaint for immediate response to crime scene attendance or crime prevention and does not exclude the complainant to visit the police station to deliver a signed copy of the FIR and make his preliminary statement to the O.C"

Not Available


The page should inform the user that after FIR has been launched, all his subsequent information on line will not be termed 2nd FIR, 3rd FIR and so on.

Not Available


Should allow the user to see the list of police stations with jurisdictional areas to file complaint in appropriate PS

Not Available


Should allow the user to view the details in case his FIR or information has been routed to the PS having jurisdiction over his matter through an Inbox facility

Not Available


The complaint passed from PCR can be acted upon by PS staff by registering compliant on suo moto basis depending upon the nature of the compliant otherwise PCR is not the FIR receiving window

Not Available


Such information may be on display on dash boards of every officer in the PS and higher officers and not only on the dashboards of PS station writer

Not Available




Provision to be made for juvenile cases (as per the JJ Act) Not Available


Provision to correct the 'spellings ' of names needs to be updated after FIR. Since FIR once freezon these details cannot be changed, there should be a provision of correcting or updating the spellings in the subsequent forms

Not Available


System should provide for capture of cases for Juveniles 1. Accused (sent to Juvenile Justice Board) 2. Victim (Children Court) 3. Witness (children Court, Regular court - as appropriate)

Not Available


Provision may be given to make FIR number to five digits Not Available


Provision may be given to show the wings / units like Vigilance and Anti Corruption Bureau / CBCID in the FIR - to be taken in context of entering data pertaining to an agency where the case is being transferred

Not Available


Missing person registration should be handled as in ZIPNET - (Comment from NCRB) missing persons registration should incorporate inputs from ZIPNET application as well

Not Available

Police Control Room Call Interface and Management Service

Display all the unanswered calls and the call/caller details to the user.

Available


Arrange the incoming calls in the order that come in. Available


Allow the user to answer /respond to the call through the user interface.

Available


Allow the user to record the call Available


In case the call(s) comes in for an already registered complaint, the system should allow the user to link the call(s) to the registered complaint

Not Available




provide an interface to the Police Control Room (PCR) and Police Station users to capture the details of the complaint and the caller / complainant through a “quick capture complaint form” relevant for a complaint that is reported in through a phone call, email, walk-ins in emergency or a non-emergency situation. The system should also have the provision for recording the call along with the timestamp and capture in the system.

Available


In case the caller reports a complaint that is within the jurisdiction of the PCR (either State HQ or District), the system should allow the user to identify the appropriate police station or available patrol vehicle and transfer the call to the same for response.

Available


In case the caller reports a complaint that is outside the jurisdiction of the PCR (either State HQ or District HQ), the system should allow the user to transfer the calls to the appropriate police control room that has the jurisdiction

Available


Allow the user to record the details of complaint assignment and the action taken by the responder on the complaint

Available


Provide the reports and search capabilities on the call registered/logged

Available


1. System should provide for generation of status reports and action taken on police calls 2. System should generate reports twice a day and forward the same to higher offices at district level

Not Available


System should allow the users to transfer PCR calls to relevant police station

Not Available

Investigation Management Service

In case of NCR (Non Cognizable Report), the system should allow user to capture the investigation details relevant to a non cognizable offence and the approval from the court and prepare a final report for closure of the NCR

Not Available


Allow the user to generate an alteration memo and subsequently modify the acts and section details of the complaint.

Not Available





Available


Allow the user to record and transfer a case that does not fall under jurisdiction of the present police station

Available


Present customized templates/forms for the type of complaint under investigation

Available


Allow the user to assign the FIR to other police personnel Available


Allow the user to record notes/remarks on the complaint Available


Change the case status depending on the progress of the investigation.

Available


Allow the user to record the remarks on the status/case progress.

Available


Associate pre-defined tasks / activities that are required during the investigation to the case. The tasks / activities should be customizable by the administrator to the type of the case under investigation. The user should be able to add / modify tasks / activities to the pre-defined list associated with the case. The administrator should be able to add / modify the super-set of tasks / activities defined in the system and make them default to a type of the case.

Not Available


Allow the user to capture the details of the investigation relevant to the type of the complaint like Crime scene details like Victims Details, Accused Details, Witness Details, Property Details (stolen/seized), Evidence details, Forensics details, Medico Legal Case Details, Other details in the crime details form

Available


Allow preview and printing of all the required forms (7 IIF’s, forms required for preparing the case dairy and other forms necessary for submission to the external entities such as courts).

Available


In case of death, system should allow the user to capture results conducted for inquest (whether person was hurt, details of clothing etc.,) and generate an inquest report.

Available




Capture the inquest report generated by the magistrate in case of death in police or judicial custody or death of lady within 7 years of marriage.

Available


Allow the user to prepare, preview, print requests/forms that are sent to external agencies (FSL, FPB, hospitals, RTA etc.,) for expert opinion. The request/forms should be made available to the user as templates that are managed created/ edited) through administration functionality.

Available


Provide the feature to capture the response in the form of parameterized data and scanned documents received from different external agencies.

Not Available


Allow the user to prepare, preview and print arrest card. Available


Allow user to capture the court surrender details Available


Allow the user to capture the interrogation details as summary and parameterized data

Not Available


Allow the user to capture the custody/remand details related to the decision of the court on the arrested that are produced before the court

Available


Allow the user to view the detailed and summary views of the case

Available


Allow the user to prepare the final report (charge sheet, undetected, untraced, mistake of fact, civil nature). System should prompt the user with the list of documents required for filing a charge sheet.

Available


Allow the case to be reopened and reassigned to a different investigating officer. In case of reopening, the case history should be maintained.

Not Available


Track the remarks/suggestions posted by higher officers during investigation

Not Available


Present the IO dashboard of under trials, under investigation, rep-opened cases to user based on their roles and their jurisdiction

Not Available


Provide the dashboards to higher officials about the case progress and metrics about PT cases etc.,

Not Available




Allow the SSP & Senior Officers to view the summary of cases based type of case and cases falling in their jurisdiction

Available


Present the SHO & Senior officials about the details of the cases based on the status like open, closed, re-open, disposed, unresolved and case pending for trial

Available


Provide the reports and search capabilities on the case progress

Available


System should allow the user to capture the finger print of an arrested person (through scanned image)

Available


System should allow supervisory Officers to provide their instruction/remark mandatorily on progress report of Special Case Report (Heinous Crime) & voluntarily for Non-Heinous Crimes

Available


System should allow the user to record details of the property released during investigation

Available


System should allow the user to record details of partial recovery of properties during investigation

Available


System should allow the user to prepare a dossier of the criminal (as per procedures, where ever required)

Not Available


System should allow the user to enter data received from Forensic Science Labs on a case during investigation

Available


System should allow the user to update the status of case property as 1. Released 2. Transferred 3. Sent to Police Station 4. Sent to Forensic Lab / Forensic Medicine Department 5. Sent to Court (as evidence)

Not Available




System should allow the user to capture victim information under 1. Number of persons deceased 2. Number of persons seriously hurt 3. Number of persons with simple hurt 4. Number of non-injured persons 5. Gender 6. Age 7. SC / ST 8. Economic Strata 9. Educational Qualification 10. Nationality 11. Religion 12. Identity 13. Address 14. Contact Details (Telephone/Mobile/ Email)

Available


System should provide the user (investigating officer) with 1. Crime and criminal information 2. Address tracking of mobile users 3. Help book on investigating procedures through his / her mobile phone

Not Available


System should allow the user to record and print witness statements

Available


System should allow the user to record and print Motor Vehicle Inspection Reports

Not Available


System should allow user to capture case diary details(in a parameterized format)

Not Available


System should provide for an alert to the user in cases where accused identity is not known, but 1. Similar case has been registered, where accused identity is found to be near description 2. Similar case is registered with same modus operandi 3. An arrest has been made in an another case with similar accused description

Not Available


System should allow the user to take out print outs of witness statements at the time of charge sheet

Not Available


System should send alerts in the below cases, to concerned District SPs and SP CID 1. Murder Cases where no significant progress is made even after 72 hours of investigation

Not Available



2. In all murder cases in which the accused are not identified in FIR 3. Explosions in which more than one person is killed. 4. All cases of seizure of spirit in which the seized quantity exceeds 5000 litres. 5. All cases of seizure of Narcotic and Psychotropic Substances other than Ganja, except those where the quantity of the substance seized does not exceed the prescribed "minimum for personal consumption or small quantity". 6. Cases of theft of Government Arms and Ammunitions and theft or loss of Government property over Rs. 10 lakhs. 7. All Women Trafficking Cases having interstate linkages. 8. Cases of Cheating or fraud by private financial institutions where the total transactions involved or the deposits collected by the accused exceed Rs. 2 Crores in that particular case or other cases of a similar nature involving the same accused. 9. Cases other than traffic accident cases in which Police Officers of and above the rank of CI figure as accused except petitions endorsed by Courts under Sec. 156(3) CrPC.


System should prompt the police user with the list of documents and list if witnesses required for filing a charge sheet.

Not Available


System should also track the action taken by the investigation officers on the remarks/suggestions posted by higher officers during investigation

Not Available


The concerned police officer as user of the system only should be allowed to capture the details of investigation

Available


Finger print should also be allowed to upload through an electronic reader and a photograph through a web cam

Not Available


Provision for 'Dying Declaration' under 32 Indian Evidence Act to be made

Not Available




Property Seizure Form 1. Linkage of confession statement with items confessed 2. Facility to add GD number against un-linked property under the same FIR number 3. Tool-tip for confession statement during property linkage

Not Available


System should provide for the following during capture of physical features for a person 1. Pictorial diagram of a human should be displayed 2. Based on the mouse click on the picture various body parts and characteristics should be displayed (based on NCRB code )

Not Available


System should provide for digitization of Bad Characters Roll A - SHO of the PS will be required to enter details of a bad character under surveillance (in case the person is in same district) Bad Characters Roll B - SHO fills in the roll B in case the person moves out of the district

Not Available


Investigation - Disclosure of the Accused person may reveal Co-accused For this purpose Section 82 and Section 83 of the CrPC may be referred System should provide for - capture of details for co-accused - Attachment of assets of the co-accused (absconder) under Section 83 CrPC

Not Available


System should provide to add multiple entries under MLC report

Not Available


System should provide to add multiple entries for 'Victims eligible for compensation' - would need to be flagged individually

Not Available

Court and Jail Interface and Prosecution Management Service

Allow the user to capture the charge sheet acknowledgement details (interim and final) received from the court after the submission of the Charge Sheet

Not Available

Court & Jail Interface and Prosecution Management Service

Allow the user to capture the summons/warrants issued by court

Not Available


Allow the user to assign the summons/warrants to police personnel.

Not Available




Allow the user to record the status of execution on the summons/warrants

Not Available


Incase if accused applied for bail, system should allow the user to record the bail details

Available


Allow the user to capture the Trial update / Court disposal form. Court Disposal Details like Next hearing date, Trial Status of the persons involved (Attendance, Examination, Bail Plea, Required for Next Hearing…), Bail, Accused Status, Next Hearing date, Court Order

Available


Allow the user to capture details if the convicted appeals in the higher court

Available


Allow the user to capture the status (granted retrial, appeal denied) of the appeal

Not Available


Allow the user to capture jail / remand related information (release from jail, sent on judicial remand, sent to police custody …).

Available


Allow the user to manage and handle the split cases Not Available


Allow the user to proceed for re-investigation if ordered by the court.

Not Available


Provide the IO to view the tasks that he/she had set in calendar, the court appointments, and Administrative related tasks. provide the IO to view the tasks that he/she had set in calendar, the court appointments, and Administrative related tasks.

Not Available


Allow the prisoner / suspect / arrested / convict / acquitted movements into and out of jails.

Not Available


Present court constable dashboard include court appointment schedule, summary of charge sheets, case disposed by court, summons and warrants

Not Available




System should allow the user to capture remarks of the Public Prosecutor before the finalization of the Charge Sheet

Not Available


System should allow the user to capture details of 1. Witnesses 2. Witness statements 3. Next Trial date 4. Trial Outcomes / Results

Not Available


System should allow the user to capture details of the receipt of FIR from court

Not Available


System should provide for preparation of calendar (daily, weekly, fortnightly) for cases scheduled for hearing

Not Available


System should allow the user to generate report on disposal of cases in the prescribed format (state wise)

Not Available


System should provide an alert to the SHO and IO on cases of 'impending expiry of remand period'

Not Available


System should allow the user to capture details of accused that have escaped from custody and match the same with 1. Arrests made 2. Unidentified dead bodies

Not Available


System should allow the user to know the status and monitor of summons / warrants issued to police stations outside their jurisdiction

Not Available


System should allow for generation of alerts on unexecuted warrants

Not Available


System should allow the user to capture details of attempts made for summon warrant execution

Not Available


The movement of each UTP from and into the jail be properly accounted for.

Not Available




In Tamil Nadi different numbers given when a case is transferred to other courts - (the following data fields are additionally captured) 1. Court Case No 2. Preliminary Registration no. 3. SC no. 4. Multiple court case numbers 5. Date of sending case to sessions and other courts

Not Available


System should provide for - Joint Trial in court disposal form and in trial form

Not Available


During court trial; in cases where - Some of the charges under some specific sections are not proved there should be an option to capture the sections which are proved and which are not proved (against a particular accused)

Not Available


Special Warrants - 'Type of Warrants' (for National / International Criminals) - DW Warrant (Distress Warrant) - BW Warrant (Bailable Warrant) - Notices - Red Corner Notice - Blue Corner Notice - Yellow Corner Notice - Others

Not Available


Trial details can be flexible & target can be set, which could mean that a Superior Court or High Court may fix a deadline to complete the trial, in which case, it should be reflected in the screens during the trial so as to keep reminding the concerned officer.

Not Available


System should provide for Case Split 1. Under 'Trial Details' - capture data 'hearing date' wise 1.a Hyperlink dates 1.b Radio button to select split on a given hearing date 1.c Ability to select an accused to continue with parent case and others to continue with additional CC number

Not Available


System should provide for 'Tracking of Appeal Cases ' Not Available




System should provide for 'Change of IO ' 1. In most of the cases IO can be changed

Not Available

Crime and Criminal Records and Query Management Service

Provide the user to search the repository based on FIR No, Beat area, case category, date range and ear/month/week. It should also provide the user to select multiple values for a single field

Not Available


Provide the user a quick search for given case ID Not Available


Provide an advanced search capability and allow user filter the search to a greater detail like crime details, suspect details, victim details, modus operandi and property

Available


Allow the user to configure / build a query on the searchable data through query builders

Not Available


Provide the ability to store, load and delete custom queries to each user for easy retrieval

Not Available


Allow the user to organize the search results sort by clicking on table header

Available


Organize the search results in paged manner. It should also provide user the flexibility to navigate to the required page

Available


Provide standard formats for the data from external sources (Vehicle Registration, Driver License, Phone (cell and land line from multiple providers) Numbers, Voter Details, Educational / Academic Certification Data) and a utility to capture the data into the investigation toolkit-data repository

Not Available


Provide for capturing the updates or a complete feed of the external data and capture only the updates since the last feed in case of a complete data set is re-fed into the system.

Not Available




Maintain the history of data in case of modifications (ex, vehicle transferred to a new owner, an old cell phone number acquired by a new user,…)

Not Available


Provide the user with an ability to search (full and partial strings) the investigation-toolkit-data repository. This search interface should be made available both as a separate interface and as well as an integrated interface, integrated with the crime and criminal search interface.

Not Available


In case the searched entity has a history of ownership, the same should be presented in the search results.

Not Available


Provide the user to export the search results in the format selected by the user like doc, pdf, xls, and spreadsheet in printer friendly format with page numbers printed on every page.

Available


If a user requests access to, or searches for, a case which he does not have the right to access, the System must provide one of the following responses (selectable at configuration time): display title and metadata; display the existence of a case but not its title or other metadata; Do not display any case information or indicate its existence in any way. These options are presented in order of increasing security. Note that the requirement in the third option (i.e. the most stringent) implies that the System must not include such cases in any count of search results; this level of security is normally appropriate for cases dealing with matters such as national security.

Not Available


If a user performs a quick or advanced search, the System must never include in the search result list any record which the user does not have the right to access

Not Available


System should provide the user with search hints / tips on data fields such as 1. Names 2. Locations 3. Objects

Not Available




System should allow the user to match criminal records on the basis of 1. Finger Prints (to be done by FPBs) 2. Date of Birth (by IO) 3. Parentage (IO) 4. Modus Operandi (IO) 5. DNA (by Forensic Labs)

Not Available


System should allow the user to conduct an advanced search based on sub parameters on a major data field

Not Available


System should provide for similar features to a Soundex function for searches on 1. Names 2. Places 3. Objects

Not Available


System should provide for the following additional options in the MLC register 1. Hit by train 2. Crossing the Line 3. By Crushing

Not Available


System should allow the user to enter age of a new born child in 'Days'

Not Available


The system should also enable to do advanced search on basis of the location parameter for which the names of places in the district under PS may be located in the directory of locations.

Not Available


The linkages should be provided in the system with the transport department, the office of the Dy Commissioner, courts, educational institutions and university and other stake holders.

Not Available


The system should assist the IO with the modalities of investigation of specific crimes with reference to set procedures as per the CrPC and Special Acts.

Not Available


The system should assist the IO and higher officers with court’s judgments to guide them in investigation

Not Available




System should provide facility for automated correlation of 'missing / found / dead persons ' - will forward the correlated items to the queue of the officer who has registered the case

Not Available

Police Email and Messaging Service

Allow the user to create or import the organizational hierarchy and the users of the police department

Not Available


Allow the user to select the user list from the organization hierarchy

Available


Allow the user to create personal address book, groups Not Available


Allow the user to send messages to groups Available


Allow the user to create & select templates for message standardization

Not Available


Allow the user to choose the option for read receipt Available


Allow the user to search the messages from the archive based on message subject and between two dates

Available


Allow the user to choose the option of encrypting the message

Not Available


Allow the user to print the message in printer friendly format

Available


Allow the user to subscribe to alerts on cell phone in case of receiving a new email in the inbox

Not Available


Show the usage statistics at all levels and departments. Not Available

Periodic Crime, and Law & Order Reports and Review Dashboard Service

Present customized dashboards to the users based on their role (Duty Constable, Court Constable, Station Writer, IO, SHO, Circle Inspector, ACP, DCP, Sub-Divisional Officer, CP,SP, higher officers in the Range/Region/ Chief Office

Not Available


Present various statistics such as summarized information, current progress, monthly numbers, comparative statements, trends with charting capability, exception reports, crime maps indicating the hot spots

Not Available




Allow the user to view on alerts/events/reminders Not Available


Present the user with statistics of all petitions Not Available


Present the user with statistics on “Newly Registered complaints”

Not Available


Present the user with statistics on NCR’s (Non Cognizable cases)

Not Available


Present the user with statistics on FIRs with different statuses such as New/Under Investigation/ Pending Trial/ Re-opened

Available


Present the user with statistics on Warrants & Summons Not Available


Present the user with court calendar which includes details on court appointment schedule, information on the cases under trial

Not Available


Present the user with activity calendar Not Available


Present the user with statistics and list of “high priority FIR” (Grave Crime Details)

Available

Periodic Crime, and Law & Order Reports and Review Dashboard

Present the user with list of Pending Arrests & Wanted Offenders/Suspects

Not Available



Service


Present the user with statistics of charge sheets & Court Disposal

Not Available


Present the user with list of latest happenings across police stations such as missing persons & unidentified dead bodies

Not Available


Present the user with prisoner movement updates Not Available


Present the user with Major and Minor head wise statistics Not Available


Present the application usage statistics that provide indicators on the application uptake and usage by the police personnel

Not Available


Allow the user to drill down to a granular level to a complaint or suspect from the information presented in the dashboard

Not Available


Provide the user an interface to enable the senior officers to conduct periodic reviews of the police station (citizen services, law & order, crime,…)

Not Available


Allow the user to generate comparative statements of the above said statistics during monthly crime reviews.

Available


Allow the user to review the pending or overdue actions such as “filing a charge sheet within a defined time limit from the time of registering the case”, arrest of known accused etc.,

Not Available




Allow the user to create additional tasks / alerts / reminders on the actions items for investigating officers and track its progress in next monthly review.

Not Available


Consolidate and generate statistics based on the role and jurisdiction

Not Available


System should allow the user to view a list of Active Criminals on the dashboard

Not Available


System should allow the user to generate reports on 1. Number of arrests made (as a data field in Special Report, Heinous Crime Cases)

Not Available


System should allow the user to generate Daily/ Morning Situation Report

Not Available


System should allow the user to generate report on 1. Number of criminals arrested during a day

Not Available


System should allow the user to generate a crime chart with 1. Details on Cyber Crimes 2. Financial Frauds

Not Available


System should allow the user to generate report (PS / IO / District wise) on 1. Number of pending cases 2. Number of cases where recovery happened 3. Number of cases where accused is identified and arrested 4. Number of cases where accused is identified and not arrested 5. Number of cases where charge sheet is pending 6. Number of cases pending due to response of external agencies like cases pending due to want of forensic report

Not Available




System should allow the user to generate report on cases pending (with prosecution action awaited)

Not Available


System should allow the user to create a 360 Degree profile for dangerous and most wanted criminals (dossier)

Not Available


System should generate an alert in case the Case Diary is not handed over within 10 days of transfer 1. The act of the officer will be deemed to be an act of obstruction to further investigation and as an act of suppression of relevant evidentiary material SPs concerned may initiate action for such delinquency after evaluating the circumstances of each individual case of non-compliance

Not Available


Haryana: We have proposed a List of Monitored Cases which will have only selected cases for close monitoring (to be decided by the SHOs/Supervisory officers). Remaining cases will be monitored only from the point of view of service of summons, execution of warrants etc.

Not Available

Notification of Alerts, Important Events, Reminders and Activity Calendar or Tasks Service

Automatically generate alerts (suspect in one case person or wanted either because of pending warrants / summons apprehended / arrested in a different case, vehicle reported lost in one case is either recovered or found abandoned, dead body details captured in the system matches the details for a missing person reported in a different case, suspect in one case / person wanted either because of pending warrants / summons sent on remand or released in a different case, complaint of certain kind (attention diversion gangs) registered in a police station, in case a general petition for a procession or road work has been approved, an alert on the same well in advance to the affected police station(s), alerts in case an activity is pending for more than a week or an advance alert in case the stipulated time is about to expire (ex, police remand about to expire and the IO has to file for remand extension), a case coming up for trial where the IO has to be present as a witness, ….)

Not Available




Automatically generate reminders of any pending or overdue actions on the cases that are pending registration / investigation / trail.

Not Available


Allow the user to create and send user alerts / events / reminders to identified group / subscribed users / police stations.

Not Available


Allow the user to schedule the activities and maintain the calendar with reminders

Not Available


The alerts / events / reminders are either sent to the respective IO / SHO handling the case or in charge of the police station with the jurisdiction of the case

Not Available


The alerts / events / reminders should be available to be sent in the form of an email, or SMS to the registered phone or as an alert in the application once the user logs into the system or all available modes

Not Available


System should allow the user to generate alerts for SHO and IO in cases where a witness is used 'as a witness' in multiple cases (stock witnesses)

Not Available


System should allow the user to generate alerts for IG / DIG / SSP / SP / SHOs officers where an FIR is registered against Naxal / Maoist / Terrorist / Insurgent Activities

Not Available


System should generate an alert in case an Act and Section has been modified in for an FIR, and send it to 1. DIG / SP / SDPO / DCP / ACP / CO

Not Available




System should generate an alert for SHO, IO, SP every fortnight (after the arrest and judicial remand till charge sheeted) and ' everyday for the last 7 days ', where a charge sheet needs to be filed for an accused who is in jail

Not Available


System should allow the user to generate alerts for 1. Periodic progress of special report cases 2. Date of charge sheet of special report cases

Not Available


System should generate an alert for an IO '3 days in advance' before bail hearing date

Not Available


System should provide generation and transmission of SMS (to SP / DSP) on 1. Conviction Details 2. Summons / Warrants Details (if not served within the prescribed time limit / 3 days before the court date)

Not Available


System should provide for generation and transmission of SMS (to all SHOs) on details of criminals released from Jail - and for important criminal / offenders in sensational cases to SPs

Not Available




System should generate alerts on 1. Court Case Hearing Date (to orginal PS (SHO) and concerned IO) 2. Charge Sheet Submission 3. Release and Parole Date 4. Bank Robberies, Dacoity (in other districts states) (to SPs) 5. Accused / Arrested (in other police stations as well) 6. Heinous Crime Case Details 7. Special Report (juvenile, sc st, old age, etc) 8. Express FIR cases 9. Missing Persons 10. Stolen Vehicles 11. Unidentified Dead Bodies 12. Interstate Gang Operations 13. Firearms Stolen 15. Hue and Cry Notices 16. Terror Offences 17. State CID Instructions 18. Political Agitations 19 Filing Revision / Appeal / SLPs 20. Visit of VVIPs

Not Available


System should generate an alert wherein a professional criminal is released from Jail and send the same to 1. Police Station of the resident area 2. Police Station of the area, where he / she has committed crime in the past 3. All police stations, where similar modus operandi has been reported in the state

Not Available


System should have a Dictionary of common names and each time a new name is entered the master data for names should be updated. Also there should be a system generated alert when the user tries to enter a new name which is not there in the list of suggested names. Example: when the user has entered Raje, system should show the various suggestions like Rajeev, Rajesh etc. and incase a user enters RajeevX, system should show an alert saying that "please correct the name if the entered name is incorrect"

Not Available




System should allow the IO to select an appropriate distribution list from a master list of email to send any alert

Not Available

State-SCRB-NCRB Data Transfer and Management Service

Extract the crime, criminals, and other related data or updates from the previous extraction from States and UTs database at regular and pre-specified periods. The periodicity might differ from data group to data group.

Not Available


The data extracted from States/UTs must be transformed into standard formats required by NCRB.

Not Available


The data should be run through a quality process to identify any possible duplicates or wrong data before sending to NCRB

Not Available


Transformed and cleansed data must be uploaded on to NCRB databases

Not Available


The system should provide the flexibility to cleanse and transform data

Not Available


Support automatic extraction of data Not Available


Provide an option to monitor and manage data extraction, Transformation and loading process

Not Available


Allow the user to kick start the load process manually in the absence of load failure

Not Available


Allow reconciling those records which failed during the load process.

Not Available

State CAS Administration and Configuration Management Service

NA NA



User Help and Assistance Service

Provide detailed context-sensitive help material for all the possible actions and scenarios on all user interfaces in the application.

Not Available


Provide context based help facilities and also on-line help at functions, screen and field level that can be customized by the State.

Not Available


Have comprehensive help facility wherein the users can obtain system specific technical / functional help on line

Not Available


Accessible to the users both in the offline and online mode Not Available


Maintain and make available to user a database of frequently asked Questions

Not Available

User Feedback Tracking and Resolution Service

Provide an interface for the user to log any defects or enhancement requests on the application and track thereafter

Not Available


Send alerts (e.g., email, SMS) to the user if the user chooses to whenever any action has been taken on the alert

Not Available


Enable the user to track the submitted defect or enhancement request.

Not Available


Enable the help-desk user to view the reports on the submitted defects or enhancement requests category-wise, status-wise, and age-wise.

Not Available


Accessible to the users both from within the application and also outside the application through a different interface (ex, in case the CAS application is down).

Not Available



Activity Log Tracking and Audit Service

An audit trail is a record of actions taken by either the user or the system triggers. This includes actions taken by users or Administrators, or actions initiated automatically by the system as a result of system parameters. The System must keep an unalterable audit trail capable of automatically capturing and storing information about: - All the actions (create/read/update/delete) that are taken upon the critical entities (case, suspect, property,…) in the system; The user initiating and or carrying out the action; The date and time of the event; Administrative parameters. The word “unalterable” is to mean that the audit trail data cannot be modified in any way or deleted by any user; it may be su+B170 bject to redepartment and copying to removable media if required, so long as its contents remain unchanged.

Not Available


Once the audit trail functionality has been activated, the System must track events without manual intervention, and store in the audit trail information about them

Not Available


Maintain the audit trail for as long as required, which will be at least for the life of the case to which it refers

Not Available


Ensure that audit trail data is available for inspection on request, so that a specific event can be identified and all related data made accessible, and that this can be achieved by authorized external personnel who have little or no familiarity with the system.

Not Available


Able to export audit trails for specified cases (without affecting the audit trail stored by the System). This functionality can be used by external auditors, who wish to examine or analyze system activity.

Not Available


Capture and store violations (i.e. A user’s attempts to access a case to which he is denied access), and (where violations can validly be attempted) attempted violations, of access control mechanisms.

Not Available


At a minimum be able to provide reports for actions on cases organized: By case; By user; In chronological sequence

Not Available




Any access to cases and all other activities involving the cases and related documents or data should also need to be stored in the audit trail to ensure legal admissibility and to assist in data recovery

Not Available

User Access and Authorization Management Service

Allow the admin to create / update / delete user and user profile.

Available


Allow the user to limit access to cases to specified users or user groups.

Available


Provide for role-based control for the functionality within the system

Available


Allow a user to be a member of more than one group Available


Allow only admin-users to set up user profiles and allocate users to groups

Available


Allow a user to stipulate which other users or groups can access cases.

Not Available


Allow changes to security attributes for groups or users (such as access rights, security level, privileges, password allocation and management) to be made only by super-user

Available


Allow the user to those functionalities that he/she is authorized to access.

Available


Allow a maximum of three attempts to login Not Available


Allow the user to regenerate a lost password/reset password with set of hint questions

Not Available

User Access and Authorization

Encrypt the user passwords Available



Management Service


Allow creation of new users, transfer of postings for existing users and any other actions that affect their authentication and authorization settings.

Not Available


Allow changes in roles/ authorization with the transfer /promotions of staff

Available


The application shall limit to only one session per user or process ID

Not Available


The application should have capability to enforce required password policy (e.g. minimum password length, complexity requirements, password age etc).

Not Available


The application should lock out user Id after performing a configurable number of unsuccessful attempts.

Not Available


Application user Authentication & authorization related transactions should be encrypted.

Not Available


Application should restrict to authenticate a user whose password has expired until the user changes the expired password.

Not Available


The application should display an appropriate message upon successful login or and a warning after failed login attempt.

Not Available


The application should enable the creation of different user groups, and the assignment of different privileges to each group.

Not Available


The application should display the last login status (successful/unsuccessful, time) to the user.

Not Available


In case the system is being accessed by other systems / web services / interfaces, the system should perform due authentication.

Not Available




Data transfer to and from the application / web server, through an unsecured network, should be encrypted using SSL 3.1 128 bit encryption using AES encryption algorithm. The encryption process should ensure point to point encryption from the client to the application/web server.

Not Available


In certain cases there may be requirement to upload data into the application system. The application system should provide provision to define the processes where uploading feature has to be provided or has to be withdrawn from. Along with such provisions it should also provide for a mechanism to define the type and size of attachments for each upload.

Not Available


Event logging is extremely helpful in documenting user activity. It creates an accurate record of user activity such as which users accessed which system, as well as which websites they visited when and for how long. The solution should log all types of events especially those related to security and transactions.

Not Available


The system shall support the following methods for log collection : o Windows Management Instrumentation (WMI) for

remote collection from the Windows Event Log. o Syslog. o Open Database Connectivity (ODBC). o Text Log (flat file). o Open Platform for Security (OPSEC).

Not Available

Logging The SI and the department should agree on a timeframe for which old audit logs will be maintained for ready reference in the system. The old records may be archived.

Not Available

Logging The application should log all application transaction details including time stamp, operator, approver IDs, update/modification trail etc.

Not Available

Logging The application should protect its audit records from unauthorized deletion, modification, or disclosure.

Not Available

Logging Any critical log information which requires urgent attention, such as issues which can lead to downtime, should be captured properly and an appropriate alert be generated and sent to department officials as well as the technical team of the SI.

Not Available



Logging For critical application areas, the system should be able to capture thorough audit trails of creation, updation / modification and deletion.

Not Available

Logging The system shall have the capability to drag and drop building of custom queries & reports.

Not Available

Logging The system shall have a secure and preferably embedded log repository to store logs that do not require separate database expertise to administer and manage.

Not Available

File Security The solution should implement policy management solutions for access control and network security. The software for policy management will ensure implementation of well – defined policy and monitoring of any deviation from the department’s policies, which would be in line with global standards like ISO 27001, BS7799, RBI & IBA guidelines, etc.

Not Available

File Security The database/file which stores username and password should be secured and have restricted access.

Not Available

File Security Provision should be made to ensure that data in any form should not be copied on to any external media without authorization.

Not Available

File Security Provision should be made to encrypt the backup of database using an asymmetric algorithm such that the key for decrypting lies with one single individual.

Not Available

File Security Any data copied or moved out of the Police IT system should be encrypted with the public key of the recipient.

Not Available



ANNEXURE-B (INFRASTRUCTURE)

KSP DC & DRC Proposed Network Infrastructure Technical Specification & Architecture.



1. Specification for Datacenter & DRC Server

1.1 General Specification 1.2 Server Management

2. Specification for Link Load Balancer 2.1 Architecture 2.2 Load Balancing 2.3 Link management Feature 2.4 ISP Health Monitoring 2.5 Redundancy 2.6 QOS, Traffic Shaping & Bandwidth Management 2.7 Device Management & Reporting

3. Server Load Balancer & Global Server Load Balancer 3.1 Architecture 3.2 Integration 3.3 IP Addressing and Routing 3.4 Load Balancing Feature 3.5 Management & NAT Feature 3.6 Virtualization & Segmentation 3.7 Server Application Health Checkup 3.8 Redundancy 3.9 Application Accelerators Features 3.10 GSLB functionality 3.11 Support for Persistancy Mechanism 3.12 Device Management & Report

4. Perimeter Multi Threat Management Appliances (MTM) 4.1 General Specification 4.2 Network Intrusion Prevention System (NIPS) 4.3 Gateway Level Antivirus 4.4 Web Content Filtering 4.5 Application Control 4.6 Data Leakage Prevention 4.7 Spam Filtering 4.8 Logging & Reporting



5. Internal Firewall 5.1 Architecture & Performance 5.2 Application Layer Filtering 5.3 Networking Feature 5.4 Management Feature

6. Internal Intrusion Prevention System

7. Core L3 Switch 7.1 General Configuration 7.2 Architecture 7.3 Reliability Feature 7.4 Layer 2 Feature 7.5 IPv4 & IPv6 Routing features 7.6 Multicast 7.7 ACL/QoS feature 7.8 MPLS Features 7.9 Security 7.10 Management & Maintenance

8. Datacenter Gigabit L2 Switch

8.1 General Configuration 8.2 Architecture 8.3 Reliability Feature 8.4 Layer 2 Feature 8.5 Multicast 8.6 ACL/QoS feature 8.7 MPLS Features 8.8 Security 8.9 Management & Maintenance

9. DC & DRC Tape Library

10. Enterprise Management Services (EMS)

10.1 Application Performance monitoring 10.2 Security Information & Event Management Requirement

10.2.1 Event Collection 10.2.2 Log Management and Storage 10.2.3 Event Correlation



10.3 Service Management & SLA Management 10.3.1 General 10.3.2 CMDB 10.3.3 Service Management 10.3.4 Incident Management 10.3.5 Problem Management 10.3.6 Schedule Management 10.3.7 Service level Management

10.4 Server Management & Reporting 10.5 Network Management

State Police Datacenter IT infrastructure Requirements Technical Specification

Table of Reference

S.No Table Description Minimum Quantity

Table No

1 Servers 2 Table 1.0 2 Link Load Balancer (LLB) 2 Table 2.0 3 Server Load Balancer (SLB) & Global Server Load Balancer

(GSLB) 2 Table 3.0

4 Perimeter Multi Threat Management Appliances (MTM) 2 Table 4.0 5 Internal Firewall 2 Table 5.0 6 Internal Intrusion Prevention Systems (IPS), 2 Table 6.0 7 Core L3 Switch 2 Table 7.0 8 L2 Switch 8 Table 8.0 9 Tape Library 1 Table 9.0 10 DC& DRC SAN Replication Specification 1 Table 10.0 11 Enterprise Management Services (EMS) AR Table 11.0 12 Backup Software AR Table 12.0 13 E-mail Messaging solution Upgradation 3000 mail

Box Table 13.0

Here it should be noted that the above table provide the minimum Bill of Materials required at DC and DR. The bidder is free to perform his own objective analysis and propose the same as part of its own BOM in its Technical Proposal. But the proposed BOM should not be lesser than what has been suggested here.



Table 1.0

Datacentre Servers Technical Details Quantity -4 S.No Parameter Specifications Compliance

(Yes/No) General Specification

1 Processor Server should be populated with four processor six core each and above Processor Intel Xeon/AMD equivalent with minimum of 2.00 Ghz

2 Cache Minimum of 18 MB 3 Chipset Intel Chipset/ OEM Chipset / Or AMD Equivalent 4 Memory Server should be configured with 64 GB memory 5 Memory

Property DDR3 Registered Memory with Active Memory Protection

6 Hard Disk Drives

3 * 300GB 15K SAS. Server should support up to 8 hard disk bays of SAS/SATA/SSD

7 RAID Controller

Integrated 6Gbps SAS hardware RAID 0, 1 and 5. Raid controller should support on line Raid level migration, on line capacity expansion and data scrubbing as well.

8 Optical Drive DVD-RW 9 Graphics

Controller Minimum of 16MB DDR2-SDRAM

10 Gigabit Ethernet Ports

Minimum four Gigabit Ethernet ports with full duplex / TCP/IP Offload Engine (TOE).

11 PCI Slots 5 PCIe slots 12 Redundant

Power Supply Server to be configured with Redundant Power Supplies

13 Redundant Cooling Fans

Hot-swap and redundant cooling Fans to be configured in the system

14 Fiber Channel Server to be configured with Dual Single Port 8Gbpps Fiber Channel Adapters.

15 Form Factor 2U or more Server Management

16

Server Management

Server should support Management features as : Latest OS failure screen capture Graphical console redirection over LAN Remote virtual floppy and CD-ROM Support for IPMI v2.0 compliant management software SSL (Secure Socket Layer) and LDAP (Lightweight Directory Access Protocol) support



IPMI over LAN Serial Over LAN Highly secure remote power on/off NMI/SMI detection and generation System reset control Monitoring of system and battery voltage, system temperature, fans, power supplies, processor and DIMM status

NMI/SMI detection and generation Should be able to discover systems and other resources in a heterogeneous environment and Collect inventory data about hardware and software that is currently installed on systems

Should be able to view and manage the status, problems and events for discovered systems

Should be able to determine the health, compliance, and performance of managed systems by viewing detailed information about the problems by inspecting the event log

Capable of automatically send the notifications for hardware events or when thresholds are exceeded

Capable of doing configuration management of other systems by Initially configuring one or more systems (hardware and operating systems). Automatically configure newly discovered systems

Should have feature like update manager for detecting and viewing out-of-date systems and also get a notification when systems are in need of updates and which updates are needed. Download, distribute and install available and requisite updates

Should be able to do the graphical remote control tools including VNC, RDP, and web-based remote control for AMM, ILO, IMM, and RSA

Able to discover and Work with virtualized environments including Microsoft Virtual Server, VMware, and Xen. Capable of viewing topology that shows the connections between physical and virtual resources

Create automation plans based on events from virtual and physical resources and automation actions such as relocating a virtual server based on critical hardware alerts

Create, delete and manage virtual servers and virtual farms for several virtualization technologies

Relocate virtual servers to alternate physical hosts



Table 1.0

Datacentre -Link Load Balancer (LLB) Quantity - 2

Sr. No.

Description Mandatory/Optional Compliance Yes/No

Architecture 1.1 Appliance based only , with redundant power supplies Mandatory 1.2 Ethernet ports 1000/100/10 Mbps , Minimum 6 ports Mandatory 1.3 Should have SFP Fiber 2 Gigabit ports(GBIC Mini) Mandatory 1.4 Should have minimum 4 GB RAM and upgradable to 8 GB

and above with no additional cost. Mandatory

1.5 Load balancing throughput minimum of 2Gbps and upgradable to 4 Gbps without changing hardware

Mandatory

1.6 Should support Dynamic routing protocols like OSPF, RIP1, RIP2 etc.

Mandatory

1.7 High MTBF of more than 70,000 Hours, validated by third party

Mandatory

1.8 Should support minimum 200000 http request per second Mandatory 1.9 Support 500000 concurrent TCP connections Mandatory 1.1 Should support IPv6 and support IPv4 and IPv6

simultaneously Mandatory

1.11 Proven routing engine which supports OSPF and RIP v1,2 thereby eliminating need for a router for Internet link termination

1.12 It should be minimum of 1U with dual power supply Mandatory Load Balancing Features

2.1 Should provide Load balancing for inbound & outbound traffic

2.2 Selection of shortest path to Destination based on load/Hops/response time

2.3 Should support static & dynamic proximity based outbound as well as inbound load balancing

2.4 Should support the following load balancing algorithms * Least amount of Bytes * Least number of users/session * Cyclic * based on best response time for each protocol , each

destination IP address , each domain

* Weighted Cyclic

Management software should have upward integration with HP Open View , Microsoft System Center Operations Manager , CA Unicenter , Tivoli Enterprise, manage engine.



* Http Proxy LB & POP3 Proxy LB 2.5 Should have capability to convert normal http request to

http proxy request on the fly

2.6 Should support Transparent Proxy and Non Transparent Proxy

Mandatory

2.7 Should support multi flow redirection 2.8 Should have transparent VOIP / SIP failover in case of link

failure and the same should have 3rd party validation

2.9 Micro second link switching without causing disconnection 2.1 Active/Active device redundancy 2.11 Support multiple IP address space 2.12 Should support Static NAT, Dynamic NAT, One to One NAT &

one to many NAT and PAT.

2.13 link/device failure should be detected and connection recovery has to happen within 30 seconds

2.14 Should support port aggregation Link Management Feature

3.1 Should able to redirect traffic based on Source/Destination IP address , network and TCP port

3.2 Should have an option to define inbound/outbound Kbps limit of throughput for any given IP address, network and link.

3.3 should provide details of connection routed to each link with IP & port details

3.4 Should support High availability & Web compression Option

3.5 Should support VPN High availability & Load balancing for client to site VPN's

3.6 Should have capability to configure Destination health check per destination grouping

3.7 Should be able to transfer load from one link to another without any disconnection

3.8 Should be able to bring down any one of the device without any disruption to connections

ISP Health Monitoring 4.1 Shall provide individual health check for each link 4.2 Should do health check on any of the protocols like HTTP,

SMTP, POP3, DNS, Ping, FTP, RTSP etc.

4.3 Should provide AND , OR mechanism for health check Redundancy

5.1 Should support VRRP 5.2 Should support transparent & stateful failover between 2

devices



QoS, Traffic Shaping & Bandwidth Management 6.1 Should support bandwidth management based on any L3-L7

information

6.2 Should support CBQ, WRR, mechanism for QoS 6.3 Should support Minimum & Maximum bandwidth allocation

limit per IP , network (source and destination)

6.4 Should support Two-Way bandwidth management 6.5 Should support traffic classification on the basis of layer-3 to

layer-7 information

6.6 Should support to define bandwidth per session in any given policy defined on source/destination/application

Device Management & Reporting 7.1 Should have GUI interface for configuration & reporting 7.2 Should have HTTP / HTTPS interface management 7.3 Should have SSH / Telnet / CLI interface 7.4 Should have SNMP V1, V2c, V3 support 7.5 Device should have capability to maintain multiple OS for

recovery

7.6 Provide real time and historic Bw utilization report based per link , per IP address and per network

Certifications 8.1 Safety: EN 60950; UL 1950, CSA 22.2 No 950 8.2 EMI: EN 55022 Class A, EN 50024 FCC, Part 15B Class A CE,

CUL, VCCI

Table 3.0

Datacentre -Server Load Balancer with Global Server Load Balancer (SLB & GSLB)

Quantity - 2

S. No. Description Mandatory/Optional Compliance (Yes/No)

Architecture 1.1 Should have minimum 6 no 10/100/1000 Ethernet Ports

with redundant power option. Mandatory

1.2 Should have minimum 2 SFP slots Mandatory

1.3 Should have minimum 4GB memory which is upgradable up to 8 GB with no additional cost

Mandatory

1.4 Should support 2Gbps Throughput and upgradable to 4 Gbps in future without additional hardware

Mandatory

1.6 Minimum of 4 million simultaneous session support Mandatory

1.7 Minimum 200000 L4 concurrent connections per second Mandatory



1.8 Should have capability to support port trunking


1.11 Should support minimum of 200,000 HTTP Transaction per second

Mode of integration, IP Addressing (IPv4 and IPv6) and Routing features 2.1 System supports routed mode 2.2 System supports transparent mode 2.3 System supports one-leg mode 2.4 System supports direct server return mode

2.7 Should support IPv4 addressing 2.8 Should support IPv6 addressing 2.9 Should support IPv6 client and IPv4 servers Mandatory

2.11 Should support IPv4 client and IPv6 servers Mandatory

2.12 Should support routing protocols RIP, OSPF to participate in Dynamic routing

Load Balancing Features 3.1 Minimum support for 100 Servers & Maximum for 3000

3.2 Should support load balancing algorithms

3.2.1 Least amount of Bytes to specific server or specific server in specific farm

3.2.2 Round Robin / Cyclic 3.2.3 Weighted Cyclic 3.2.4 SNMP Parameters, like Server CPU utilisation etc

3.3 In case of Server / Application failure device should detect it in not more than 30 seconds

3.4 Should support TCP, UDP and SCTP based applications load balancing

3.5 Should able to load balance traffic based on Source IP, Destination IP & TCP PORT

Server Management and NAT Feature

4.1 Should support Graceful shutdown of Servers

4.2 Should support Graceful Activation of Servers

4.3 Should support Server NAT 4.4 Should support Outbound NAT



4.5 Should support Client NAT (Proxy) Virtualization / Segmentation

5.1 Virtualization / Segmentation : Ability to divide single box in to multiple boxes & operate as independently So single device can be used to load balance multiple DMZ servers without compromising network security based on physical port and V-LAN tag

5.2 It should support virtualization / segmentation upto 500 segments in same device. The device should be configuring with Active-Active clustering.

Mandatory

Server and Application Health Check Features 6.1 Should provide individual health check for each Server &

Application and In case of Server or Application failure device should detect it in not more than 30 seconds

6.2 Should be able to do health check on protocols like HTTP, SMTP, POP etc.

6.3 Should able to check the health of Server OS, Application & contents as well

6.4 Should provide AND , OR mechanism between health check 6.5 Should provide GUI interface to configure any health check 6.6 Support for Web Servers, Domain Name System (DNS),

cache, transparent caches, firewalls, intrusion detection system (IDS), intrusion prevention system (IPS), VPNs, and SSL VPN device load balancing

6.7 Role-Based Access Control (RBAC) feature to specify administrative roles and restrict administrators to specific functions within the system or virtual partitions, allowing each administrator group to freely perform their tasks without affecting the other groups

6.8 Efficient inspection, filtering, and fix-up of popular data centre protocols such as HTTP, Real-Time Streaming Protocol (RTSP), Domain Name System (DNS), FTP, and Internet Control Message Protocol (ICMP)

6.9 Support for SSL acceleration to offload the encryption and decryption of SSL traffic from servers and to look deeper into encrypted data and apply security and content switching policies

Redundancy 7.1 Should Support VRRP 7.2 Should support transparent failover between 2 devices (if

any)

7.3 Should support Client table Mirroring from Active to Backup Device



7.4 Should support Persistency / stcikyness information mirroring from Active to Backup device for persistent /sticky sessions, like JSESSIONID, ASP_NetSESSIONID, Cookies

Application Acceleration Feature 8.1 Should Have Minimum 7500 SSL CPS from day 1 and

upgradable to 12000 SSL CPS in future without additional hardware & cost

Mandatory

8.2 Compression throughput of 1.5Gbps and should have option to upgrade up to 2 Gbps.

8.3 Should support Trusted-Services status List (TSL) for Client Authentication

8.4 Should support SHA-2 signing algorithm for server’s and client’s certificates

8.5 Should able to validate any client certificate field/extension value against a configured list of allowed values without the need for scripting solutions

8.6 Should not compress objects that are known to have problem with specific browsers. This ability should be scoped per object type and client browser type, and allow the user to review and modify the list of predefined compression exceptions

8.7 Should have caching solution optimize client browser caching time by changing objects headers

8.8 Should allow user to define whether server selection is done per connection or per request

8.9 System supports passing client IP addresses through Secure Socket Layers (SSL) on server

Support for Global Server Load Balancing Functionality (GSLB) 9.1 Should have support for GSLB support without any license

upgrade on the same hardware and should not require any additional hardware for the same

9.2 Should support DNS based redirection 9.3 Should support HTTP redirection 9.4 Should support VIP advertisement via Dynamic Routing 9.5 GSLB Should be supported on same hardware appliance

without any additional hardware

9.6 GSLB should work in Active-Active mode for Minimum 4 Sites

9.7 System supports global response time optimization in real-time through advanced load and proximity measurements, load and proximity

9.8 System Should support Static and Dynamic Proximity Both



9.9 Support up to 1500 Name Server Forwarding Requests per Second

9.10 Should have a traffic-management process that continuously monitors the load and health of any SNMP-capable device within each data centre.

9.11 Should offload, augment and optimize the DNS infrastructure by taking over the domain resolution process for content requests and delivery for all types of static and dynamic Web content

9.12 Should provide centralized command and control of the DNS resolution process for direct and precise control of the global load-balancing process

9.13 Should support a Web-based GUI and DNS wizard to simplify GSLB command and control

9.14 Should support role-based access control (RBAC) and operation to limit access to appliance functions and features

Support for Persistancy Mechanism 10.1 Should supports session persistency based on Cookie 10.2 Should supports session persistency based on IP Hashing

10.3 Should supports session persistency based on Session ID (text match (IP/Port))

10.4 Should supports session persistency based on Pattern match (URI, offset value, and so on)

10.5 Should supports session persistency based on Generic packet-header bit / data patterns

10.6 Should supports session persistency based on SIP tags

10.7 Should supports session persistency based on HTTP header value

10.8 Should supports session persistency based on RADIUS

10.9 Should supports session persistency based on UDP session tracking

10.10 Should supports session persistency based on DNS request

10.11 Should support server persistency based on XML tags attribute or XML tags values, without the need for scripting solutions. The solution should allow matching different tags in requests and responses.

Device Management & Reporting 11.1 Should provide GUI interface for configuration & reporting 11.2 Should provide HTTP / HTTPS interface management

11.3 Should provide SSH / Telnet / CLI interface



11.4 Should support SNMP V1, V2c, V3 11.5 Should provide Detailed LIVE reporting for traffic on each

server / Farm

11.6 Should provide detailed historic reporting for each server / farm traffic

Table 4.0

Datacentre -Perimeter Firewall with Multi Threats Management Devices (MTM)

Quantity-2

S.No Description Mandatory /Optional

Compliance(Yes/No)

1 Firewall: Appliance based firewall and should be ICSA and EAL4+ certified for firewall and IPSEC. Gartner

2 The Firewall should provide a minimum throughput of 5 Gbps scalable to 10 Gbps along with IPsec VPN throughput of 4 Gbps and scalable up to 8 Gbps without any hardware change.

3 The solution offered should not be hard disk based. (Even if the hard disk fails all the security functionalities should work without any performance or functional degradation) and Active- Active clustering.

4 Number of NIC slots to be mentioned exactly as supported by the device. Should have minimum 10 interfaces 10/100/1000 Ethernet interfaces Licensing: should be per device license and not user/IP based license.

5 Integrated purpose built in Firewall and VPN: Should have integrated IPSEC VPNs as well as SSL, should support DES, 3 DES and AES (128,192, 256) and should be hardware accelerated encryption. Should support 5000 IPSEC VPN.

6 Security Policy: should be easy to configure and manage the firewall policies. Should support policy level logging. Should support policy level NAT and traffic shaping.

7 High Availability: The firewall should be able to support high availability and dynamic load balancing for data going through the firewall (active-active) If external firewall load balancers are provided, even they should have high availability in Active-Active.

8 The Firewall must be capable of clustering multiple firewalls together into a redundant and highly available stateful configuration. If an external load balancer is provided for



clustering, the load balancer should provide connectivity for at least 12 firewalls.

9 Transparent Mode: should support transparent mode/Bridge mode for Seamless deployment into existing network adding all security functionality without changing IP configurations in the network.

10 Dual WAN/ISP support: should support automatic ISP failover as well as ISP load sharing and load balancing for outbound traffic. Should have separate interfaces for terminating dual ISP Ethernet connectivity. Outbound Load Balancing with options like Round robin, Source Based , Destination Based, Spillover, Ratio Based Load Balancing

11 The appliance should support VLAN tagging (IEEE 802.1q) and should support VLANs on all interfaces and minimum of 200 VLAN should be supported

12 Support for virtual firewalls. Mininimum of 5 virtual firewalls supporte.

13 Logging & Reporting : should support secure logging to a external logging device and generate reports based on the firewall logs

14 Should have expansion slots to add additional 4 gigabit interfaces.

15 Performance: Robust High Level Performance for firewall and VPN.

16 Number of sessions : Should support at least 10,00,000 concurrent sessions and at least 25,000 new sessions per second

17 should support minimum of 300 SSL users

18 Should Provide options to create Identity Based policies, based on per user, user group, IP address etc.

19 Firewall Should provide options to integrate with External Servers like LDAP, Active directory, RADIUS & TACACS+ for Authentication

29 Should support Traffic Shaping for prioritizing the Bandwidth Per policy , Per User , Per IP address

21 Should support Two factor Authentication with PKI and Password

22 Should provide options for Quota Management for upload / download per policy, per IP address

23 Option to add an additional Storage hard disk module for local logging

24 Should Support Static, Dynamic & Policy based routing



25 The appliance should Support RIP v1 & v2, OSPF, BGP, Multicast,IPv6 static routing

Network Intrusion Prevention System (NIPS)

1 Should be a appliance based solution and IPS should be ICSA certified

2 If it is not a integrated functionality, the standalone solution should be able to integrate with the firewall and should have options to dynamically change the firewall policies.

3 Support minimum of 3000 or more signatures with online download support of newer signatures.

4 There should be an option to create User-specified custom signatures.

5 The IPS should have high availability, so that in case if the primary fails the secondary appliance will become active without any manual intervention

6 IPS signatures should have various configurable actions like terminate a TCP session by issuing TCP Reset packets to each end of the connection, or drop the traffic in addition to sending a alert and logging the incident. Should have options to quarantine the attacker IP address for a predefined time.

7 Signatures should a severity level defined to it so that it helps the administrator to understand and decide which signatures to enable for what traffic (e.g. for severity level: high medium low)

8 IPS shall be able to be configured such that attack signature and traffic analysis focus only on specified hosts, specified protocols, or specified services and should be configurable at a firewall policy level.

9 Vendor updates its attack signature database regularly and it should be configurable to update the signatures automatically without manual intervention to the IPS device. This data should be available in the public web site in terms of the attack signatures and the when it was made available for download.

10 Vendor makes new attack signatures and new major software releases available for download from its Web site and also notifies automatically through e-mail about the availability of new signatures and new product releases.

11 Should provide minimum of 1 Gbps IPS throughput

Gateway Level Antivirus

1 AV scanning solution should be based on complete content reassembly and not based on stream based AV scanning technology



2 Should support minimum AV throughput of 350 Mbps

3 Gateway level Anti-Virus should provide high-performance real time protection against viruses in SMTP, POP3, IMAP, HTTP, IM ((AIM, ICQ, MSN, Yahoo) and FTP traffic.

4 Gateway level Anti-Virus should provide high-performance real time protection against viruses in secure (encrypted traffic) SMTPS, POP3S, IMAPS, HTTPS and FTPS traffic.

5 The proposed solution should be licensed per unit as against per user.

6 Should have option to configure to respond to virus detection in several ways i.e. Delete the file; quarantine the file, Alert email. It should have the option to quarantine the infected PC for a pre-configured duration. Should have option to quarantine the virus infected IP for predefined time.

7 Frequent updates of virus pattern files should be available from the Web site and option for scheduling for automatic download and installation should be available. This data should be available in the public web site in terms of the list Anti-virus signatures and the when it was released.

8 Should have facility to block files based on file type as well as file extensions over HTTP, HTTPS, FTP, SMTP, POP3 as well as IMAP

9 Should have facility to configure the max file/email size which can be downloaded thru internet

10 Should have granular controlling terms of options to select what traffic to scan for viruses and the same should be configurable at a firewall policy level.

11 The solution should support load balancing for the AV scanning, so that the traffic which needs to be scanned can be load balanced across the boxes in the cluster

Web Content Filtering

1 Web content filtering solution should work independently without the need to integrate with proxy server

2 should have facility to block URL based on categories as well as based URL patterns (e.g. yahoo.*) and based on key words, options to define the URL exempt list


4 URL database should have minimum of 40 million sites and more than 60 categories.

5 Should have configurable parameters to block/allow unrated sites. Should have configurable options to allow/deny access



to web sites in case if the URL rating service is unavailable

6 Should have options to customize the block message information send to end users

7 Should have facility to schedule the configurations so that non work related sites are blocked during office hrs. and allow access to all sites except non harmful sites during non-office hrs.

8 Should have facility to configurable policy options to block web sites based on banned words.

9 The solution should be able to block spywares /adwares etc.

10 "The solution should have options to block download of files over internet based on file extension or file type ( e.g. *.avi, *.mpeg, *.mp3 etc.) "


Application Control

1 Provide options for Layer 7 application control & provide options to block unwanted applications based on applications behaviour

2 Should provide pre-defined list of categories and applications - listed over 1000 Applications predefined

3 Should provide options to block all unwanted applications like ultrsurf, P2P, Torrents, Web Based Chats ( IM )etc. irrespective of client application or Web based application

4 Should have granular control to allow, block or log other applications that are not configured /listed

5 Should be able to block the applications regardless of the service port or protocol used for communication

Data Leakage Prevention

1 Provide options to block / log confidential information being sent to Internet

2 Should at least block Text files ,PDF & MS-word

3 Should protect leakage on confidential information through the following HTTP, HTTPS, Email, IM chat

4 Provide options to block attachment Size and attachment Type

5 Should provide option to block any critical information like credit card, login ID password information being sent from to Internet

Spam Filtering

1 should be appliance based solution integrated with the UTM appliance



2 vendor should have their own RBL database of known spam sources to validate/check whether the mail is a spam or not


4 should be able to detect spam mails in SMTP, POP3 as well as IMAP protocols

5 the proposed solution should have inspection facility on the header and body of the mail to check for spam URI content and identify whether the mail is a spam mail or not.

6 Option should be available to manually configure multiple RBL& ORDBL servers to check for spam mail

7 Should have options to configure white list as well black list based on IP address/email address/domain and validate against the same to detect whether a mail is spam mail or not

8 Should have provision to define banned key words and check against those key words to identify spam mails.

9 Should have configurable spam actions for detected spam mails (e.g., tag the mail, delete the spam mail etc.).

Logging and Reporting

1 Logging and reporting should not be done on the same appliance where the UTM functionalities are offered

2 The centralized logging reporting solution should hardware appliance based, If not then SI should proposed same as part of the single solution.

3 Should have secure connectivity between UTM appliances and log analysis solution, It should have at least 4 10/100 ports.

4 The solution should generate the detailed reports for all the UTM functionality like firewall , IPS, AV, web content filtering, anti-spam and VPN.

5 The solution shall have readymade templates to generate reports like complete reports or attack reports, bandwidth report, intranet report, virus report, top viruses, top attacks, BW usage etc.. Should support at least 150 different types of report, should have options to generate reports in different formats like html, pdf, ms word etc..

6 The solution should help to analyze/understand Attacks over various protocols like http, ftp, SMTP, POP3 and IMAP as well as to sources and destination for these attacks.

7 The solution should help to analyze/understand the protocol and bandwidth usage by users to help in capacity planning and understand network utilization



8 The solution should have configurable options to send the reports as a mail to the designated email address or to ftp to the configured ftp location

9 Should have configurable parameters to send alert emails based on event type or attack type or total number of attacks etc., Should have configurable parameters to set alert thresholds (eg. If same event/attack occurs more than 5 times within an hrs time)

10 The solution should also have the option to generate reports based on the logs collected from multiple firewalls UTM's and option to schedule the report generation (eg. hourly, daily, weekly etc.).

11 The solution should be running its own syslog server to collect the logs

12 Should have the facility to archive the real payload(actual content) of E-mail, IM, HTTP and FTP traffic which is passing through the security appliances like IPS/firewall etc

13 Should have either an integrated vulnerability scanner for internal hosts on the network or should be a software/hardware based solution which should support minimum 200 network nodes vulnerability scanning concurrently

14 should support at least 1 TB storage and scalable up to 4 TB

15 Should collect 1000 logs per second

16 Should provide options for RAID with additional Hard disk

Table 5.0

Datacentre-Firewall Appliance-Internal Quantity - 2

S.No Description Mandatory/ Optional

Compliance (Yes/No)

Architecture & Performance

1 The Firewall should be Hardware appliance based, Reliable, purpose-built security appliance with hardened operating system.

2 The appliance should be modular with minimum 1 slot to add additional port and support external or internal redundant power supplies.

3 Should support Active/Active Firewall for High Availability & Scalability



4 Minimum of 5 Gbps Firewall Throughput Minimum of 2 Gbps IPSec VPN Throughput Minimum of 1,500,000 concurrent connections 50,000 Connections/second 256 Security zones IEEE 802.1Q VLAN support With Virtual Firewalls options 5000 IPSec VPN Tunnels Deployment modes: IP transparent, routed, NAT, PAT Automatic session synchronization

Protocol Support & Application layer filtering 5 The Firewall should have Integrated specialized inspection

engines for protocols like HTTP, FTP, DNS, SNMP, ICMP, SQL*Net, H.323 Versions 1-4, SIP etc.

Application layer gateway support for FTP, SMTP, HTTP, H323 and SIP

User-based Web HTTP URL content filtering Custom SMTP mail subject/content/attachment

filtering Java/Active-X detection and blocking

6 The Firewall should provide advanced inspection services to detect and optionally block applications tunnelling through Web application ports

7 Support for SNMP version filtering for all SNMP traffic attempting to flow through security appliance, supporting filtering of SNMP versions 1, 2, 2c, and 3

8 Should provide IP Packets reassembly and analysis services to help detect attacks that are spread across a series of packets

9 Inbound and outbound polices for interfaces, time-based policies for improved control over network and application usage

Monitoring & Management 10 Should be able to Push VPN policy dynamically to Easy VPN

Remote-enabled VPN solutions upon connection, eliminating the need to manage each client separately and therefore helping ensure enforcement of the latest corporate VPN security policies using management software

11 Support for bidirectional state sharing between Active/Active failover pair members for support of advanced network environments with asymmetric routing topologies, allowing flows to enter through one Firewall appliance and exit through the other, if required



12 Support to perform software maintenance release upgrades on the Firewall appliance failover pairs without affecting network uptime or connections

13 Route redistribution between OSPF processes, including OSPF, static, and connected routes. Load balancing across equal-cost multipath routes

14 Should support Stateful Failover with Dynamic Routing Protocols where routes that are learned through dynamic routing protocols (such as OSPF) on the active unit are maintained in a Routing Information Base (RIB) table on the standby unit

15 Access control and deep inspection firewall services for native IPv6 network environments and mixed IPv4 and IPv6 network environments in future.

16 Support multiple levels of customizable administrative roles, so that businesses can grant administrators and operations personnel the appropriate level of access to each appliance; for example, monitoring-only access, read-only access to the configuration, network configuration only, firewall configuration only, and so on

17 Ability to generate AAA records for tracking administrative access to appliances, as well as tracking all configuration changes made during an administrative session

18 Ability to perform configuration rollback and offers the ability to store and use multiple configurations and software images in compact flash memory

19 Internal Firewall shall not be of the same make as the Perimeter Firewall with Multi Threats Management Device (MTM)



Table 6.0

Datacentre - Intrusion Prevention Systems (IPS)-Internal Quantity - 2


Compliance Yes/No

General Specification 1 The IPS should be Hardware appliance based. IPS (Intrusion

Prevention Systems) should detect and actively prevent attacks in real-time and should be placed in INLINE mode scanning bidirectional traffic.

2 IPS Device should have minimum of 1-Gigabit IPS performance. The performance figure of 1 Gbps should be achievable in a single device and should be scalable to 1.5 Gbps on the same hardware without any additional hardware change.

3 IPS system should provide protection for minimum 4 Gigabit inline copper segments and two fiber gigabit inline segments in a single Device.

4 IPS system should have concurrent session handling capacity of 1 Million sessions.

5 IPS system should have configurable fail-open/fail-close mechanism for minimum 4 gigabit inline copper segments

6 IPS system should support MPLS and VLAN environment. IPS system should be capable to scan malicious contents.

7 IPS system should have High performance Hardware Architecture for scalability, deep packet inspection and performance to meet desired throughput.

9 IPS system should have Signatures for Virus, worms, backdoors, Trojans & malwares.

10 IPS should be a dedicated appliance and not a Unified Threat Management (UTM).or Multi Threat Management (MTM).

11 Should have minimum of Dual redundant Power Supply. Protection Specification

12 IPS system should have following network wide protections Protect against DoS/DDoS flood attacks Syn flood protection with Syn Cookies Protect against port scanning, host scanning and ping

sweeps and worm protection Advanced network protection – Advanced intrusion

prevention including DNS protection. Monitoring and identification of unencrypted

personally identifiable information and other confidential data for protection against privacy and data loss

Protection for Web application, Web 2.0 and databases.



13 IPS system should have following Server based zero day attack protections

Protect against Brute force attacks Protect against web application vulnerability

scanning Protect against VoIP service misuse attacks Advanced network protection – Advanced

intrusion prevention including DNS protection. Monitoring and identification of unencrypted



14 IPS system should have Access control list 15 Security policies

Security policies per segment Security policies per VLAN Security policies per Source/ Destination subnet

16 Actions on Attack Detection Block attacks in real time Drop Attack Packets Reset Connections Packet Logging Action defined per Attack

17 IPS System should have support for protection against SSL based encrypted attacks. SSL performance/throughput shall be minimum 1 Gbps

18 IPS system should not suffer degradation of throughput performance when SSL based attack protection feature is enabled.

Management & Monitoring 19 Alerts

Alerting SNMP Log File Syslog E-mail

20 Security Maintenance IPS Should support 24/7 Security Update Service IPS Should support Real Time signature update IPS Should support Automatic signature

synchronization from database server on web IPS Should support Provision to add static own

attack signatures up to 1000



21 For each attack the system should send a complete capture of the filtered packet along with the attack event report to management station.

22 IPS system should have Centralized configuration, management & Reporting station with provision for secure communication & authentication between IPS & management station. This is not required if IPS can be managed and monitored from embedded Web GUI.IPS management console should support high availability.

23 Provision to generate customize reports according to Date and Time Attack Type Attack groups

24 Management station should provide extensive event logging 28 Should provide following reporting mechanism

User defined report Executive reports (graphical with top ten Source,

destination, attacks, etc.) Pre-defined reports for top

sources/destination/attack/attack type, etc.

29 Device Management SNMP V1, 2C, 3 HTTP, HTTPS SSH, Telnet, Console

30 The proposed IPS vendor must be in the leaders or challengers quadrants in the most recent Gartner Magic Quadrant report for Network IPS

Table 7.0

Datacentre Core L3 Switch Quantity-2


Compliance(Yes/No)

General Specification 1 Dual Switch fabrics/Management Modules

Internal Redundant Power supplies 48 x 10/100/1000 Mbps ports 4 x 10-Gigabit XFP/SFP+ slots

2 Core Switch should have minimum 1 slot free for future expansion



Architecture 3 Modular architecture, up to ten slots for interface

modules Dual switch fabric capable with two dedicated fabric

slots apart from the interface module slots Shall provide distributed switching technology (any

additional hardware required for the same shall be proposed)

Shall support distributed Layer-2 and Layer-3 forwarding The switch shall be 19” Rack Mountable (proposed) Shall have up to 2.4 Tbps backplane capacity Shall have up to 1 Tbps switching capacity Shall have up to 700 Mpps switching throughput Shall support up to 40 non-blocking 10G ports or 480

non-blocking Gigabit ports (Copper or SFP)

Reliability Feature 4 1+1 redundancy of the main control board

1+1 redundancy of the power supplies Passive backplane design Hot plugging of all boards Shall have the capability to extend the control plane

across two active switches making it a virtual chassis, enabling interconnected switches to be managed as a single common fabric with one IP address

Virtual chassis shall enhance network resilience, performance and availability

Shall support distributed device management, distributed link aggregation, and distributed resilient route

Shall support virtual chassis creation using standard Ethernet interfaces

VRRP and VRRPv3 support for L3 redundancy Ethernet OAM (802.1ag and 802.3ah) support Rapid Ring Protection Protocol or equivalent providing

200ms failover in ring networks Graceful Restart for OSPF/BGP/IS-IS for non-stop

operation Virtual Cable Test or equivalent to locate cable faults Smart-Link or equivalent to achieve 50ms failover across

Layer 2 links Software hot patching or equivalent to allow online

modification to software bugs



Layer 2 Features

5

IEEE 802.1P (CoS priority) IEEE 802.1Q (VLAN) IEEE 802.1d (STP)/802.1w (RSTP)/802.1s (MSTP) IEEE 802.1ad (QinQ) and VLAN mapping IEEE 802.3x (full-duplex flow control) and backpressure

flow control (half-duplex) IEEE 802.3ad (link aggregation) and inter-board link

aggregation IEEE 802.3 (10Base-T)/802.3u (100Base-T) IEEE 802.3z (1000BASE-X)/802.3ab (1000BaseT) IEEE 802.3ae (10G) Inter-board port mirroring and flow mirroring Local and Remote port mirroring It shall be possible to configure mirror destination as a

single port or LACP group Port broadcast/multicast/unknown Unicast storm

suppression Port VLAN, protocol VLAN, subnet VLAN, and MAC VLAN Private VLAN or equivalent 1:1, 2:1,1:2, and 2:2 VLAN mapping GVRP Support LLDP Support.

IPv4 & IPv6 Routing features

6

ARP Proxy DHCP Relay and DHCP Server Static routing, RIPv1/v2 OSPFv2, IS-IS, BGPv4 Equal-cost routing Policy Based routing ICMPv6 and ICMPv6 redirection DHCPv6, ACLv6 OSPFv3, RIPng, BGP4+, IS-ISv6 IPv6 Manual tunnels, 6to4 tunnels IPv6 and IPv4 protocol stacks.

Multicast

7

IGMPv1/v2/v3 IGMP Filter IGMP Fast leave PIM-SM/PIM-DM/PIM-SSM MSDP and MBGP Multicast VLAN and Multicast VLAN+ MLDv1 and MLDv2 PIM-SMv6, PIM-DMv6 and PIM-SSMv6



ACL/QoS & MPLS Feature

8

Standard ACL and extended ACL VLAN ACL, Ingress/Egress ACL Ingress/Egress CAR with the granularity of 64 kbps Traffic shaping 802.1P/DSCP priority marking and remarking Queue scheduling mechanisms, including SP, WRR,

SP+WRR and CBWFQ 8 queues per port Congestion avoidance mechanisms, including Tail-Drop

and WRED L3 MPLS VPN L2 VPN: VLL (Martini and Kompella) Multi Customer Edge/ VRF Lite

Security

9

Portal authentication or Web Authentication and MAC authentication

IEEE 802.1x and IEEE 802.1x server Multiple 802.1x authentication sessions per port AAA/RADIUS/TACACS SSHv1.5/SSHv2 ACL flow filtering OSPF, RIPv2, and BGPv4 plain text and MD5

authentication Hierarchical protection of command lines to prevent

unauthorized users and grant different configuration rights to different levels of users

The FTP login and password mechanism based on IP address control

Multiple binding modes, such as IP address, VLAN ID, MAC address and port binding

uRPF Support Active/standby data backup Fault alarm and automatic fault recovery ARP attack detection and spoofing prevention

Management & Maintenance

10

Configuration through the CLI, console, Telnet, Web Management

FTP, TFTP and Xmodem SNMP v1/v2/v3 RMON Traffic statistics via sFlow, Net Stream or equivalent Network Time Protocol (NTP) Support



Table 8.0

Datacentre Gigabit L2 Switch Quantity-8


Compliance(Yes/No)

General Specification 1 24 x 10/100/1000 Mbps ports

4 x Gigabit SFP slots (combo)

Architecture 3 The switch shall have 24 x 10/100/1000 Mbps ports

The switch shall support up to four Gigabit SFPs The switch shall be 19” Rack Mountable Shall have up to 48 Gbps switching capacity Shall have up to 35 Mpps switching throughput

Reliability Feature 4 Shall support external redundant power supply

Rapid Ring Protection Protocol or equivalent providing 200ms failover in ring networks

Virtual Cable Test or equivalent to locate cable faults Smart-Link or equivalent to achieve 50ms failover across

Layer 2 links

Layer 2 Features

5

16K MAC addresses 4094 VLANs VLANs based on port, protocol, MAC address, and IP

subnet QinQ and flexible QinQ Voice VLAN IEEE 802.1s (MSTP) IEEE 802.3x (full-duplex flow control) and backpressure

flow control (half-duplex) Link aggregation up to 128 aggregation groups each

supporting up to eight GE ports Traffic mirroring, Port mirroring and remote port

mirroring Broadcast, multicast and unicast storm control Jumbo frames DHCP Client, Relay

ACL/QoS Feature

6 Packet filtering at Layer 2 (L2) through Layer 4 (L4);

providing traffic classification based on source MAC address, destination MAC address, source IP (IPv4/IPv6)



address, destination IP (IPv4/IPv6) address, port, protocol, VLAN

Packet filtering based on time range Support packet redirection Each port supports eight output queues. Support flexible queue scheduling algorithm, which can

be set based on ports and queues; supporting Strict Priority (SP), WRR, and SP+WRR

Support the remarking of 802.1p and DSCP priorities of packets

Rate limiting with a granularity of 64 kbps Security

7

Hierarchical user management and password-based protection

AAA/RADIUS/TACACS authentication MAC address authentication, 802.1x authentication Multiple 802.1x users per port SSH 2.0, HTTPS and SSL IP-MAC-port binding IP Source Guard ARP detection MAC address learning limit on a port Support STP Root Guard and BPDU Guard DHCP Snooping


8

Configuration through CLI, Telnet, and Console port SNMPv1/v2/v3 Remote Monitoring (RMON) alarms, events and history

records Web-based Management NTP 802.1ag and 802.3ah support System logs and hierarchical alarms Support power alarms, fan and temperature alarms

Table 9.0

Datacenter Tape Library Technical Details Quantity-1

S.No Parameter Specifications Compliance (Yes/No)

1 Minimum LTO5 Drives 2 Half Height Drive 2 Minimum slots for Tape Cartridge 12 EXPANDABLE UPTO 24



3 Data TX rate Native/ compressed - Per Drive

140/280 MBps

4 Min. Data storage capacity -Native/Compressed

36/72 TB

5 Web based Management Compulsory 6 Interface on Drive Native FC 8Gb 7 Interface Supported within same

enclosure ( All together) FC

8 Barcode Reader Compulsory 9 Tape Loading Through Removable

Magazine ALL Tapes

10 Digital Speed Matching Compulsory 11 Encryption for Data Security Compulsory 12 Form Factor 2U 13 MTBF 100000 Hours 14 MSBF 2,000,000 Cycles 15 Backward Read Compatible LTO4/LTO3 16 Backward Write Compatible LTO4 17 Warranty 3Years

Table 10.0

Specifications for Storage Replication Between Existing Primary Storage & DRC Storage Quantity-1

S.No Specifications Compliance (Yes/No)

1 Vendors to propose heterogeneous array based replication solution between existing Hitachi SAN storage and any other storage solution in DC should be replicable to the proposed DR storage. Also, the solution proposed should have the capability to replicate data between DC and DR storage for all protocols including FC, iSCSI, CIFS and NFS.

2 Host/Server based replication is not acceptable.

3 File server data (around 2 TB) would also be consolidated to existing unused capacity in Hitachi storage through CIFS and NFS protocol which would also be replicated to DR storage. Vendors to propose a solution by which the unused capacity in existing storage can be utilized for file data using CIFS and NFS protocol. Alternatively, vendors can propose a separate file (CIFS and NFS) storage with 2 TB usable capacity



using 15K rpm FC/SAS drives that would be replicated to DR storage.

4 Vendors to quote details of any hardware and software that would use for replication between Existing Primary storage and DRC storage (new).

5 Any hardware quoted for heterogeneous replication should be proposed in high availability mode (No single point of failure), Details to be provided.

6 Replication solution offered should have the capability to do replication between primary and DR site in Synchronous and Asynchronous mode.

7 Licenses for the same should provide for at least 20 TB of data.

8 Replication solution proposed should be offered with Compression capabilities for bandwidth savings. Please provide the details of hardware/software proposed for compression capabilities.

9 If additional SAN ports, hardware etc. are required for the replication solution, vendors should include the same in the solution. Please highlight the details.

10 Replication solution offered should be able to replicate between all leading enterprise storage vendors including HP, Hitachi, NetApp, EMC, IBM etc. and the DR storage.

Table: 11.0

Enterprise Management Services (EMS) S.No Specifications Compliance

(Yes/No) Application Performance

1

a. End to end Management of applications (J2EE/.NET based). b. Monitoring of third-party applications without any source code change

requirements. c. Proactive monitoring of all end user transactions; detecting failed transactions;

gathering evidence necessary for problem diagnose. d. Storage of historical data for problem diagnosis, trend analysis etc. e. Data, reports and views from the synthetic monitoring solution should be able

to be incorporated into common dashboard views along with real user monitoring and infrastructure monitoring.

f. The solution must be able to scale to reflect performance and availability from many geographical locations where business services are accessed without a



significant increase in solution. g. Dashboards should be easily customizable using visual editing capabilities and

no coding they should be role-based so that business and IT stakeholders get the necessary visibility into the health of business and provide out-of-box KPIs that can be used to Present different aspects of business service health.

h. Scripts can be recorded from client application. i. Should use non-proprietary programming language for creating scripts. j. Should support testing of following environments/protocols : HTTP, Web

Services, Web2.0,Flash, Flex, SAP, Siebel, Citrix, .NET, Java, Wireless, Oracle E-Business, PeopleSoft, POP3, IMAP, WinSock, FTP, DNS, Multimedia Messaging Service, Microsoft Media Player, Real Media, Legacy Systems 3270, 5250, VT100.

k. Script recording should capture the user “think-time” and allow think-time to be randomized during the load testing to emulate actual user behavior.

l. Should allow selection of different network bandwidth, emulating analog modems, ISDN, DSL, or custom bandwidth for understanding transaction response times.

m. Uses a suite of integrated performance monitors to quickly isolate system bottlenecks without having to install any data capturing agents on the monitored servers/components within the systems architecture. Performance monitor shall include but not limited to the followings: Client-side Monitors, Virtual User Status, User-defined Data Point, Transaction Response Time, Transaction per Second (Passed), Transaction per Second (Failed), Download per Second, throughput, hits per second, connections per second, web page diagnostics, page component breakdown.

n. Should provide Network delay monitor for a breakdown of the network segments between client and server, as well as network delays.

o. Should enable running virtual users and monitoring key server resources over a firewall without opening up a wide range of ports.

p. Provides the ability to build goal oriented load scenarios e.g. trans/sec or transaction response time in addition to concurrent user scenarios for target applications.

q. Enable setting of SLA’s and monitor against collected performance data. r. Processes the data and generates an off-line graph for each measurement that

was monitored during the load test. s. Provide flexibility to allow user to perform custom correlation between test

result metrics to arrive at reasons for slow transactions t. Able to access results of multiple test runs the same time to display correlation

between different test runs and trend these measurements. u. Detect similar trends among measurements by auto-correlating a measurement

in one graph with measurements in other graphs. v. Should provide ability to generate report from the load testing analysis graph

into HTML and MSWord (doc) format w. Should provide ability to re-use test scripts in Operations solution from the

same OEM Vendor in their production environment



x. Should provide ability for Diagnostics Monitors as complementing extension for current provided solution should be able to breakdown the time spent on each component across presentation, business and database layers

y. Should drill down from slow, end-user transactions to the bottlenecked component, method or SQL statement, helping to solve memory, exception and other common problems

z. Should display the detailed call-tree that pinpoints the exact slow method within method call stack

aa. Should support J2EE, .NET, SAP, SOA or Siebel Applications bb. Should also support integration with Operations solution from the same OEM

Vendor cc. The solution should watch application components, J2EE services and JVM

resources from within the Java / J2EE application with negligible overhead without requiring installation of agents outside the J2EE application server.

dd. The proposed solution should be JVM & JDK independent, thereby enabling to manage applications on any Java Virtual Machine

Security Information and Event Management Requirement

2 Events Collection a. Device Support: Comprehensive out of the box coverage for over 250 +

devices across all types of event sources. b. Custom Collection API: The vendor’s product must have a toolkit to allow

customers to create integration with unsupported legacy or home-grown event sources.

c. Categorized Event Data: The vendor’s product must categorize log data into a humanly-readable format to eliminate having to know vendor-specific event IDs.

d. Bandwidth Throttling: The vendor’s product must provide the ability to limit bandwidth used for transmitting event data from remote sites.

e. Transaction Assurance: The vendor’s product must provide some mechanism that guarantees delivery of events to the log management system and that no events will get lost if the log management system is unavailable.

f. Event Reduction: The vendor’s product must provide the ability to reduce event data through filtering or aggregation before it is sent to the log management system.

g. Secure Transport: The vendor’s product must provide encrypted transmission of log data to the log management system.

3 Log Management and Storage a. Centralized Log Storage: The vendor’s log management system must be

appliance-based with integrated storage. b. Log Management Scalability: The vendor’s log management system must

scale to larger environments and the increase of additional event sources. c. Log Management Performance: The vendor’s log management product must



be capable of handling event rates of up to 100,000 events per second (eps). d. Storage Indexing: The vendor’s log management system must be capable of

indexing terabytes of normalized log data and provide performance in both indexed and table scans.

e. Retention Policies: The vendor’s log management system must provide automated retention functions for log data.

f. Search Interface: The vendor’s log management system must provide a simple, intuitive search interface usable by different users with varying skill sets.

g. Search Performance – Structured and Unstructured Data: The solution's search performance must be capable of searching through millions of structured and unstructured (raw) log messages in less than a minute.

h. Real-Time Alerts: The vendor’s log management system must be capable of generating alerts based on filter pattern matches.

4 Event Correlation a. Statistical Correlation: The vendor's product must be capable of keeping a

statistical baseline of "normal" monitored activity. This includes attacker, target, ports, protocols and session data.

b. Historical Correlation: The vendor's product must be capable of monitoring attack history against critical asset or by particular users.

c. Session Correlation: The solution must provide the ability to correlate DHCP, VPN and Active Directory events to provide session tracking for every user in the enterprise.

d. Pattern Detection: The system must be capable of detecting patterns of activity that would otherwise go unnoticed by real-time correlation.

e. Threat Response: The vendor's solution must be capable of not only detecting attacks but must also provide a mechanism to respond and mitigate the attack.

f. Attack Visualization: The solution must provide the ability to visually represent event data into a dynamically updated graph to assist analysts in determining the expanse of attacks and pinpoint the original attacker during incident response and remediation.

g. Case Management: The vendor's solution must provide an integrated case management system which allows investigators to collaborate on incidents without having the ticketing system administrators viewing case information.

h. Workflow: The vendor's solution must provide a complete audit trail and accountability during the incident handling or forensic investigations.

i. Incident Tracking: The vendor's product must provide customers with the necessary tools to identify isolate and remediate incidents as they occur.



Service Management and SLA Management 1 General a. The consolidated service desk should provide a single point of contact for all

IT related requests. b. Should include ITILv3 process workflows, procedures and configuration and

associated documentation out-of-the-box and should be capable of managing the entire service lifecycle including Request management and service catalog.

c. We should be able to control access rights to modules and information by user profiles.

d. Should enable real-time and historical reporting capabilities to promote visibility and resolution.

e. Should include capabilities for backup and recovery, data management, failover support and clustering support.

f. Should offer out-of-box functionality to connect to and consume external Web Services.

g. Should be easy to deploy and should provide the flexibility to be tailored to our requirements.

2 CMDB

a. It should be possible to show how different CIs are related to each other either through logical relationships or physical relationships or both.

b. The CMDB should provide visualization (graphical view) as well as support federation (seamlessly federate information from other distributed data sources without the need for importing all the data), reconciliation and synchronization.

c. The CMDB should provide a single source for managing critical system information.

d. It should also provide information about people / organizations associated with the assets. Details could include name & contact details, IP addresses, etc.

3 Service Management e. The solution should include Service Management, through which all

customer (end user) service requests will be channeled. The service requests could be initiated by a phone call, e-mail message ot the self- service interface (via any standard web browser).

f. Should provide the tools to document capture and update information about a customer's reported issue and leverage knowledge management tools to maximize first-call resolution.

g. Must notify the entry operator if an open problem already exists on the failed component being recorded or on a "higher level" component. Should also close all lower level tickets when higher level ticket is closed. Lower level tickets should include work log and instructions from higher level ticket

h. Must provide for on-screen, field level validation of data elements through



referencing tables and databases, prompting the operator with a list of approved responses.

i. Must automatically notify appropriate support and management personnel based on established rules. For example; Specific failed component, priority, severity, time of day, day of week.

4 Incident Management should provide out-of-the-box categorization, as well as routing and

escalation workflows that can be triggered based on criteria such as SLA, impact, urgency, CI, location or customer.

Must track trends to help identify consistent problem areas and potential long-term resolutions.

Must automatically determine severity and priority, based on the specific failed component, with the ability for the operator to override when necessary.

Must allow for an unlimited number of assignment groups and incident categories

Must keep track of the total time the Incident was worked while open. This total time should not include suspended or frozen state time.

Any proposed Incident management solution should be fully integrated with change, inventory, service level, and problem management solutions.

Must have an integrated on-screen call timer.

5 Problem Management

a. Must be able to relate and link problems to specific incidents. Can multiple incidents be linked to a single problem?

b. Please describe how problems, known errors, workarounds and solutions are captured? How does your solution distinguish between problems and known errors?

c. Ability to associate a problem with a Request for Change (RFC). d. Must provide a secured historical audit log of all updates to problem records. e. Ability to relate problems to configuration records.

6 Scheduled /Preventive Maintenance a. The tool should provide a facility to help us define, schedule and perform

recurring maintenance tasks. b. The tool should automatically alert the responsible persons when a

maintenance task is due or a scheduling conflict arises. c. Must allow users to create sophisticated or detailed maintenance tasks. d. Must include a cost estimation tool that enables users to select a subset of

maintenance tasks, and then calculate the estimated cost to run those tasks within a specified time frame.



7 Service Level Management

a. The SLM should provide an easy way to define standardized service level objectives for calls, incidents, problems and changes, and thereafter allow us to construct service level agreements that can be applied to various CIs, people and business services.

b. Should also provide cost tracking. It should provide line-item costs calculations for both parts and labor and empower IT to develop rules that limit spending according to contract parameters.

c. Must automatically determine, based on information in the call record, the appropriate service contract to associate with the call. If the caller is not entitled to service based on the contract, must automatically close the call record.

d. Must provide a single, centralized repository of SLA information and automated data feeds on network health and technician performance.

e. The system must provide immediate breach identification f. If multiple SLAs are triggered, the strictest one must drive the workflow g. The product must monitor SLAs against Service, Problem, and Change

Management h. "The solution should show immediate (real-time) status of tickets for eg:

i. How many are achieving SLAs? ii. How many are pending resolution?

iii. How many have breached?"

Server Management and Reporting a. Application should be capable of receiving events/alerts from multiple

monitoring systems including system, network, storage, hardware, and application.

b. Application should be able to communicate through a firewall out-of-the-box. Application should be able to deliver out-bound only communication to the managed system. The security should be standards based, http, sol, and soap.

c. Application should support being hosted on and the monitoring of virtualization technologies, e.g. VMware ESX, Solaris Zone, HP VM, etc and It should automatically detect changes within the guest and the ESX server host setup, show the status of the guest systems, provides performance data about each of them, and generate alerts caused by the virtualization environment.

d. Application needs to be able to audit and track administrative changes and operational usage of monitoring system. Granular auditing for action execution, configuration changing, outage handling, etc. needs to be controlled from management server.

e. Application should be capable of versioning the monitors and tracking which version of a monitor is deployed to a given system.

f. Application should provide a method to create and present a graphical view of a service, and show how the events are impacting the delivery of that



service. g. Application should be able to guaranteed message delivery by buffering

alerts/events if communication to the management server is unavailable, and send the alerts once communication is re-established

h. Ability to launch in-context to performance graphs or reports. i. The application should provide the ability to suppress duplicate messages

and messages related to a "message storm" with capability to configure at the managed node and/or the management server. Duplicates should be configurable based on duplicate message text or duplicate input events.

j. Application needs to provide event correlation in a variety of common manners. De-duplication, repeated, state-based correlation, rate, enhance, define a relationship between messages, suppress, transient, and user defined.

k. Application automatically generates pre-defined reports based on collected data for the following categories of reports: system resource, system availability, network protocol, network interface, network availability, application resource, etc. The out-of-the-box reports also include comprehensive forecasting and executive summary reports for each of the categories.

l. The reporting solution should provide ad hoc data reporting as well scheduled reports that are available via a web site, or delivered via email.

m. The tool should be able to automatically discover the various hardware, software and services relationships of specific middleware and/or software applications

n. The tool should collect detailed application performance metrics in granular details for real time graphing, base-lining and thres holding.

o. The tool should include a robust reporting solution that can generate reports on application service status and performance metrics over various user defined time frames

Network Management

a. An advanced real-time status propagation mechanism must allow IT management staff to immediately determine the impact of a component failure. Problem-solving efforts can then be prioritized which provides an integrated solution increases efficiency across IT

b. It must filter, correlate & process, the events that are created daily from network devices. The NMS application must have exception based management for Task oriented: communication, incident, monitoring, and discovery

c. The NMS should provide very powerful event correlation engine, which should be rules-based and work in conjunction with event management system. It should assist in root cause determination and help prevent flooding of non-relevant console messages

d. Polling intervals should be configurable on a need basis through a GUI tool, to ensure that key systems are monitored as frequently as necessary. Where



there are severe bandwidth problems, it should be possible for poll intervals to be changed to reduce network traffic.

e. The system shall support discriminated polling, whereby certain critical interface of routers or switches may be polled more frequently that others.

f. The NMS application must have automatic containerization and grouping, with a Notification bus that ensures accurate and real-time updates

g. The NMS should have events information that provides a high performance event correlation with a cause based engine than can determine the root cause analysis

h. The product should support dynamic object collections and spiral based auto discovery. The topology of the entire Network should be available in a single map along with a Network state poller with aggressive polling intervals

i. The NMS application should provide a Unified Fault and Performance function to Reduce network and device loads with unified performance polling, relative to disparate collection processes.

j. The NMS application should provide unified status collection and visualization of the network devices and interfaces and performance state visualized along with fault and availability state and display corresponding performance report

k. The NMS performance system must consist of a network performance service to provide out-of-the-box and highly customizable and reporting across the network domain.

l. The NMS performance system should focus mainly on the fundamental network interfaces and the network device performance variables.

m. The NMS Performance system should continuously collects, stores and manages performance related metrics from across your network and includes multiple pre-built reports for exploring that data.

n. There should be a complete integration between the NMS fault and performance operator console and this console should provide operators with seamless transitions from fault data to performance reports and back.

o. For example - select a node in NMS fault mgmt system and cross launch it for historical and near real time data



Table 12.0

Specifications for backup software at Datacenter Quantity-1

Specifications Compliance (Yes/No)

The proposed Backup Solution should be available on various OS platforms such as Windows, Linux and UNIX platforms and be capable of supporting SAN based backup/ restore from various platforms including UNIX, Linux, and Windows etc

Centralized, web-based administration with a single view of all back up servers within the enterprise. Single console must be able to manage backups.

The proposed backup Solution supports the capability to write multiple data streams to a single tape device or multiple tape devices.



The proposed backup solution shall be offered with sufficient licenses for Unix, Windows, Linux based LAN & SAN backup for 18 servers.

The proposed Backup Solution should have online backup solution for different type of Databases such as Oracle, MS SQL, Sybase / DB2 etc. on various OS of 11 DB servers.

The proposed Backup Software should offer online backup for all the Operating Systems i.e. UNIX, Windows, Linux, etc.

The Proposed backup solution should be designed in such a fashion so that every client / server in a SAN can share the tape library

All software licenses should be in the name of Karnataka State Police/KCoPS.

Note:-

a. The SI shall performe the strcture cabling (Copper/Fiber) as per the requirement. b. SI should performe a non it assessment of Datacenter and procured a suitable 63 Kva

DG set as redundant powersource.



Table 13.0

E-Mail Solution Sl

No Specifications Compliance (Yes/No)

1 Web Collaboration and Productivity Yes

2 Mail Yes

3 Address Book Yes

4 Calendar Yes

5 Tasks Yes

6 Briefcase Yes

7 Search Yes

8 Web based Standard Client Yes

9 Role-Based Delegated Administration Yes

10 Domain-Level Management Yes

11 Storage Yes

12 System Health & Security Yes

13 Mobility Yes

14 COMPATIBILITY & INTEROPERABILITY Yes

15 Connector for Microsoft Outlook & Exchange Server 2010 Yes

16 Connector for Apple iSync Yes

17 Connector for BlackBerry Enterprise Server 5 or above Yes

18 Additional Compatibility Yes

19 Desktop Yes



Disaster Recovery Center IT infrastructure Requirements Technical Specification

Table of Reference

S.No Table Description Quantity Table No 1 Servers 2 Table 1.0 2 Server Load Balancer (SLB)&Global Server Load Balancer (GSLB) 1 Table 2.0 3 Core L-3 switches 1 Table 3.0 4 L-2 Switches 1 Table 4.0 5 Internal Firewall 1 Table 5.0 6 Internal Intrusion Prevention Systems (IPS), 1 Table 6.0 7 SAN,SAN Switch & DRC Replication 1 Table 7.0 8 VMware Solution DRC Details Table 8.0

Table 1.0

DRC -Servers Technical Details Quantity -2 S.No Parameter Specifications Compliance

(Yes/No) General Specification

1 Processor Server should be populated with four processor with six core or above with Intel Xeon/AMD equivalent with minimum of 2.00 Ghz

2 Cache Minimum of 18 MB 3 Chipset Intel Chipset/ OEM Chipset / Or AMD Equivalent 4 Memory Server should be configured with 64 GB memory 5 Memory

Property DDR3 Registered Memory with Active Memory Protection

6 Hard Disk Drives

3 * 300GB 15K SAS Server should support up to 8 hard disk bays of SAS/SATA/SSD

7 RAID Controller

Integrated RAID 0, 1 and 5. Raid controller should support on line Raid level migration, on line capacity expansion and data scrubbing as well.

8 Optical Drive DVD-RW 9 Graphics

Controller 16MB DDR2-SDRAM

10 Gigabit Ethernet Ports

Minimum four Gigabit Ethernet ports with full duplex / TCP/IP Offload Engine (TOE).

11 PCI Slots 5 PCIe slots



12 Redundant Power Supply

Server to be configured with Redundant Power Supplies

13 Redundant Cooling Fans

Hot-swap and redundant cooling Fans to be configured in the system

14 Fiber Channel Server to be configured with Dual Single Port 8Gbpps Fiber Channel Adapters.

15 Form Factor 2U or more Server Management

16

Server Management

Server should support Management features as : Latest OS failure screen capture Graphical console redirection over LAN Remote virtual floppy and CD-ROM Support for IPMI v2.0 compliant management software SSL (Secure Socket Layer) and LDAP (Lightweight Directory Access Protocol) support

IPMI over LAN Serial Over LAN Highly secure remote power on/off NMI/SMI detection and generation System reset control Monitoring of system and battery voltage, system temperature, fans, power supplies, processor and DIMM status

NMI/SMI detection and generation Should be able to discover systems and other resources in a heterogeneous environment and Collect inventory data about hardware and software that is currently installed on systems

Should be able to view and manage the status, problems and events for discovered systems

Should be able to determine the health, compliance, and performance of managed systems by viewing detailed information about the problems by inspecting the event log

Capable of automatically send the notifications for hardware events or when thresholds are exceeded

Capable of doing configuration management of other systems by Initially configuring one or more systems (hardware and operating systems). Automatically configure newly discovered systems



Table 2.0

DRC -Server Load Balancer with Global Server Load Balancer (SLB & GSLB)

Quantity - 1

S. No. Description Mandatory/Optional Compliance (Yes/No)

Architecture 1.1 Should have minimum 6 no 10/100/1000 Ethernet Ports

with redundant power option. Mandatory

1.2 Should have minimum 2 SFP slots Mandatory

1.3 Should have minimum 4GB memory which is upgradable up to 8 GB with no additional cost

Mandatory

1.4 Should support 2Gbps Throughput and upgradable to 4 Gbps in future without additional hardware

Mandatory

1.6 Minimum of 4 million simultaneous session support Mandatory

1.7 Minimum 200000 L4 concurrent connections per second Mandatory

1.8 Should have capability to support port trunking

Should have feature like update manager for detecting and viewing out-of-date systems and also get a notification when systems are in need of updates and which updates are needed. Download, distribute and install available and requisite updates

Should be able to do the graphical remote control tools including VNC, RDP, and web-based remote control for AMM, ILO, IMM, and RSA

Able to discover and Work with virtualized environments including Microsoft Virtual Server, VMware, and Xen. Capable of viewing topology that shows the connections between physical and virtual resources

Create automation plans based on events from virtual and physical resources and automation actions such as relocating a virtual server based on critical hardware alerts

Create, delete and manage virtual servers and virtual farms for several virtualization technologies

Relocate virtual servers to alternate physical hosts Management software should have upward integration with HP Open View , Microsoft System Center Operations Manager , CA Unicenter , Tivoli Enterprise, manage engine.




1.11 Should support minimum of 200,000 HTTP Transaction per second

Mode of integration, IP Addressing (IPv4 and IPv6) and Routing features 2.1 System supports routed mode 2.2 System supports transparent mode 2.3 System supports one-leg mode 2.4 System supports direct server return mode

2.7 Should support IPv4 addressing 2.8 Should support IPv6 addressing 2.9 Should support IPv6 client and IPv4 servers Mandatory

2.11 Should support IPv4 client and IPv6 servers Mandatory

2.12 Should support routing protocols RIP, OSPF to participate in Dynamic routing

Load Balancing Features 3.1 Minimum support for 100 Servers & Maximum for 3000

3.2 Should support load balancing algorithms

3.2.1 Least amount of Bytes to specific server or specific server in specific farm

3.2.2 Round Robin / Cyclic 3.2.3 Weighted Cyclic 3.2.4 SNMP Parameters, like Server CPU utilisation etc

3.3 In case of Server / Application failure device should detect it in not more than 30 seconds

3.4 Should support TCP, UDP and SCTP based applications load balancing

3.5 Should able to load balance traffic based on Source IP, Destination IP & TCP PORT

Server Management and NAT Feature

4.1 Should support Graceful shutdown of Servers

4.2 Should support Graceful Activation of Servers

4.3 Should support Server NAT 4.4 Should support Outbound NAT

4.5 Should support Client NAT (Proxy) Virtualization / Segmentation



5.1 Virtualization / Segmentation : Ability to divide single box in to multiple boxes & operate as independently So single device can be used to load balance multiple DMZ servers without compromising network security based on physical port and V-LAN tag

5.2 It should support virtualization / segmentation upto 500 segments in same device. The device should be configuring with Active-Active clustering.

Mandatory

Server and Application Health Check Features 6.1 Should provide individual health check for each Server &

Application and In case of Server or Application failure device should detect it in not more than 30 seconds

6.2 Should be able to do health check on protocols like HTTP, SMTP, POP etc.

6.3 Should able to check the health of Server OS, Application & contents as well

6.4 Should provide AND , OR mechanism between health check 6.5 Should provide GUI interface to configure any health check 6.6 Support for Web Servers, Domain Name System (DNS),

cache, transparent caches, firewalls, intrusion detection system (IDS), intrusion prevention system (IPS), VPNs, and SSL VPN device load balancing

6.7 Role-Based Access Control (RBAC) feature to specify administrative roles and restrict administrators to specific functions within the system or virtual partitions, allowing each administrator group to freely perform their tasks without affecting the other groups

6.8 Efficient inspection, filtering, and fix-up of popular data centre protocols such as HTTP, Real-Time Streaming Protocol (RTSP), Domain Name System (DNS), FTP, and Internet Control Message Protocol (ICMP)

6.9 Support for SSL acceleration to offload the encryption and decryption of SSL traffic from servers and to look deeper into encrypted data and apply security and content switching policies

Redundancy 7.1 Should Support VRRP 7.2 Should support transparent failover between 2 devices (if

any)

7.3 Should support Client table Mirroring from Active to Backup Device



7.4 Should support Persistency / stcikyness information mirroring from Active to Backup device for persistent /sticky sessions, like JSESSIONID, ASP_NetSESSIONID, Cookies

Application Acceleration Feature 8.1 Should Have Minimum 7500 SSL CPS from day 1 and

upgradable to 12000 SSL CPS in future without additional hardware & cost

Mandatory

8.2 Compression throughput of 1.5Gbps and should have option to upgrade up to 2 Gbps.

8.3 Should support Trusted-Services status List (TSL) for Client Authentication

8.4 Should support SHA-2 signing algorithm for server’s and client’s certificates

8.5 Should able to validate any client certificate field/extension value against a configured list of allowed values without the need for scripting solutions

8.6 Should not compress objects that are known to have problem with specific browsers. This ability should be scoped per object type and client browser type, and allow the user to review and modify the list of predefined compression exceptions

8.7 Should have caching solution optimize client browser caching time by changing objects headers

8.8 Should allow user to define whether server selection is done per connection or per request

8.9 System supports passing client IP addresses through Secure Socket Layers (SSL) on server

Support for Global Server Load Balancing Functionality (GSLB) 9.1 Should have support for GSLB support without any license

upgrade on the same hardware and should not require any additional hardware for the same

9.2 Should support DNS based redirection 9.3 Should support HTTP redirection 9.4 Should support VIP advertisement via Dynamic Routing 9.5 GSLB Should be supported on same hardware appliance

without any additional hardware

9.6 GSLB should work in Active-Active mode for Minimum 4 Sites

9.7 System supports global response time optimization in real-time through advanced load and proximity measurements, load and proximity

9.8 System Should support Static and Dynamic Proximity Both



9.9 Support up to 1500 Name Server Forwarding Requests per Second

9.10 Should have a traffic-management process that continuously monitors the load and health of any SNMP-capable device within each data centre.

9.11 Should offload, augment and optimize the DNS infrastructure by taking over the domain resolution process for content requests and delivery for all types of static and dynamic Web content

9.12 Should provide centralized command and control of the DNS resolution process for direct and precise control of the global load-balancing process

9.13 Should support a Web-based GUI and DNS wizard to simplify GSLB command and control

9.14 Should support role-based access control (RBAC) and operation to limit access to appliance functions and features

Support for Persistancy Mechanism 10.1 Should supports session persistency based on Cookie 10.2 Should supports session persistency based on IP Hashing

10.3 Should supports session persistency based on Session ID (text match (IP/Port))

10.4 Should supports session persistency based on Pattern match (URI, offset value, and so on)

10.5 Should supports session persistency based on Generic packet-header bit / data patterns

10.6 Should supports session persistency based on SIP tags

10.7 Should supports session persistency based on HTTP header value

10.8 Should supports session persistency based on RADIUS

10.9 Should supports session persistency based on UDP session tracking

10.10 Should supports session persistency based on DNS request

10.11 Should support server persistency based on XML tags attribute or XML tags values, without the need for scripting solutions. The solution should allow matching different tags in requests and responses.

Device Management & Reporting 11.1 Should provide GUI interface for configuration & reporting 11.2 Should provide HTTP / HTTPS interface management

11.3 Should provide SSH / Telnet / CLI interface



11.4 Should support SNMP V1, V2c, V3 11.5 Should provide Detailed LIVE reporting for traffic on each

server / Farm

11.6 Should provide detailed historic reporting for each server / farm traffic

Table 3.0

DRC Core L3 Switch Quantity-1


Compliance(Yes/No)

General Specification 1 Dual Switch fabrics/Management Modules

Internal Redundant Power supplies 48 x 10/100/1000 Mbps ports 4 x 10-Gigabit XFP/SFP+ slots

2 Core Switch should have minimum 1 slot free for future expansion

Architecture 3 Modular architecture, up to ten slots for interface

modules Dual switch fabric capable with two dedicated fabric

slots apart from the interface module slots Shall provide distributed switching technology (any

additional hardware required for the same shall be proposed)

Shall support distributed Layer-2 and Layer-3 forwarding The switch shall be 19” Rack Mountable (proposed) Shall have up to 2.4 Tbps backplane capacity Shall have up to 1 Tbps switching capacity Shall have up to 700 Mpps switching throughput Shall support up to 40 non-blocking 10G ports or 480

non-blocking Gigabit ports (Copper or SFP)

Reliability Feature 4 1+1 redundancy of the main control board

1+1 redundancy of the power supplies Passive backplane design Hot plugging of all boards Shall have the capability to extend the control plane

across two active switches making it a virtual chassis,



enabling interconnected switches to be managed as a single common fabric with one IP address

Virtual chassis shall enhance network resilience, performance and availability

Shall support distributed device management, distributed link aggregation, and distributed resilient route

Shall support virtual chassis creation using standard Ethernet interfaces

VRRP and VRRPv3 support for L3 redundancy Ethernet OAM (802.1ag and 802.3ah) support Rapid Ring Protection Protocol or equivalent providing

200ms failover in ring networks Graceful Restart for OSPF/BGP/IS-IS for non-stop

operation Virtual Cable Test or equivalent to locate cable faults Smart-Link or equivalent to achieve 50ms failover across

Layer 2 links Software hot patching or equivalent to allow online

modification to software bugs

Layer 2 Features

5

IEEE 802.1P (CoS priority) IEEE 802.1Q (VLAN) IEEE 802.1d (STP)/802.1w (RSTP)/802.1s (MSTP) IEEE 802.1ad (QinQ) and VLAN mapping IEEE 802.3x (full-duplex flow control) and backpressure

flow control (half-duplex) IEEE 802.3ad (link aggregation) and inter-board link

aggregation IEEE 802.3 (10Base-T)/802.3u (100Base-T) IEEE 802.3z (1000BASE-X)/802.3ab (1000BaseT) IEEE 802.3ae (10G) Inter-board port mirroring and flow mirroring Local and Remote port mirroring It shall be possible to configure mirror destination as a

single port or LACP group Port broadcast/multicast/unknown Unicast storm

suppression Port VLAN, protocol VLAN, subnet VLAN, and MAC VLAN Private VLAN or equivalent 1:1, 2:1,1:2, and 2:2 VLAN mapping



GVRP Support LLDP Support.

IPv4 & IPv6 Routing features

6

ARP Proxy DHCP Relay and DHCP Server Static routing, RIPv1/v2 OSPFv2, IS-IS, BGPv4 Equal-cost routing Policy Based routing ICMPv6 and ICMPv6 redirection DHCPv6, ACLv6 OSPFv3, RIPng, BGP4+, IS-ISv6 IPv6 Manual tunnels, 6to4 tunnels IPv6 and IPv4 protocol stacks.

Multicast

7

IGMPv1/v2/v3 IGMP Filter IGMP Fast leave PIM-SM/PIM-DM/PIM-SSM MSDP and MBGP Multicast VLAN and Multicast VLAN+ MLDv1 and MLDv2 PIM-SMv6, PIM-DMv6 and PIM-SSMv6

ACL/QoS & MPLS Feature

8

Standard ACL and extended ACL VLAN ACL, Ingress/Egress ACL Ingress/Egress CAR with the granularity of 64 kbps Traffic shaping 802.1P/DSCP priority marking and remarking Queue scheduling mechanisms, including SP, WRR,

SP+WRR and CBWFQ 8 queues per port Congestion avoidance mechanisms, including Tail-Drop

and WRED L3 MPLS VPN L2 VPN: VLL (Martini and Kompella) Multi Customer Edge/ VRF Lite

Security

9

Portal authentication or Web Authentication and MAC authentication

IEEE 802.1x and IEEE 802.1x server



Multiple 802.1x authentication sessions per port AAA/RADIUS/TACACS SSHv1.5/SSHv2 ACL flow filtering OSPF, RIPv2, and BGPv4 plain text and MD5

authentication Hierarchical protection of command lines to prevent

unauthorized users and grant different configuration rights to different levels of users

The FTP login and password mechanism based on IP address control

Multiple binding modes, such as IP address, VLAN ID, MAC address and port binding

uRPF Support Active/standby data backup Fault alarm and automatic fault recovery ARP attack detection and spoofing prevention


10

Configuration through the CLI, console, Telnet, Web Management

FTP, TFTP and Xmodem SNMP v1/v2/v3 RMON Traffic statistics via sFlow, Net Stream or equivalent Network Time Protocol (NTP) Support

Table 4.0

DRC-Gigabit L2 Switch Quantity-1


Compliance(Yes/No)

General Specification 1 24 x 10/100/1000 Mbps ports

4 x Gigabit SFP slots (combo)

Architecture 3 The switch shall have 24 x 10/100/1000 Mbps ports

The switch shall support up to four Gigabit SFPs The switch shall be 19” Rack Mountable Shall have up to 48 Gbps switching capacity Shall have up to 35 Mpps switching throughput



Reliability Feature 4 Shall support external redundant power supply

Rapid Ring Protection Protocol or equivalent providing 200ms failover in ring networks

Virtual Cable Test or equivalent to locate cable faults Smart-Link or equivalent to achieve 50ms failover across

Layer 2 links

Layer 2 Features

5

16K MAC addresses 4094 VLANs VLANs based on port, protocol, MAC address, and IP

subnet QinQ and flexible QinQ Voice VLAN IEEE 802.1s (MSTP) IEEE 802.3x (full-duplex flow control) and backpressure

flow control (half-duplex) Link aggregation up to 128 aggregation groups each

supporting up to eight GE ports Traffic mirroring, Port mirroring and remote port

mirroring Broadcast, multicast and unicast storm control Jumbo frames DHCP Client, Relay

ACL/QoS Feature

6

Packet filtering at Layer 2 (L2) through Layer 4 (L4); providing traffic classification based on source MAC address, destination MAC address, source IP (IPv4/IPv6) address, destination IP (IPv4/IPv6) address, port, protocol, VLAN

Packet filtering based on time range Support packet redirection Each port supports eight output queues. Support flexible queue scheduling algorithm, which can

be set based on ports and queues; supporting Strict Priority (SP), WRR, and SP+WRR

Support the remarking of 802.1p and DSCP priorities of packets

Rate limiting with a granularity of 64 kbps

Security

7

Hierarchical user management and password-based protection

AAA/RADIUS/TACACS authentication



MAC address authentication, 802.1x authentication Multiple 802.1x users per port SSH 2.0, HTTPS and SSL IP-MAC-port binding IP Source Guard ARP detection MAC address learning limit on a port Support STP Root Guard and BPDU Guard DHCP Snooping


8

Configuration through CLI, Telnet, and Console port SNMPv1/v2/v3 Remote Monitoring (RMON) alarms, events and history

records Web-based Management NTP 802.1ag and 802.3ah support System logs and hierarchical alarms Support power alarms, fan and temperature alarms

Table 5.0

DRC-Firewall Appliance Quantity - 1

S.No Description Mandatory/ Optional

Compliance (Yes/No)

Architecture & Performance

1 The Firewall should be Hardware appliance based, Reliable, purpose-built security appliance with hardened operating system.

2 The appliance should be modular with minimum 1 slot to add additional port and support external or internal redundant power supplies.

3 Should support Active/Active Firewall for High Availability & Scalability

4 Minimum of 5 Gbps Firewall Throughput Minimum of 2 Gbps IPSec VPN Throughput Minimum of 1,500,000 concurrent connections 50,000 Connections/second 256 Security zones IEEE 802.1Q VLAN support With Virtual Firewalls options



5000 IPSec VPN Tunnels Deployment modes: IP transparent, routed, NAT, PAT Automatic session synchronization

Protocol Support & Application layer filtering 5 The Firewall should have Integrated specialized inspection

engines for protocols like HTTP, FTP, DNS, SNMP, ICMP, SQL*Net, H.323 Versions 1-4, SIP etc.

Application layer gateway support for FTP, SMTP, HTTP, H323 and SIP

User-based Web HTTP URL content filtering Custom SMTP mail subject/content/attachment

filtering Java/Active-X detection and blocking

6 The Firewall should provide advanced inspection services to detect and optionally block applications tunnelling through Web application ports

7 Support for SNMP version filtering for all SNMP traffic attempting to flow through security appliance, supporting filtering of SNMP versions 1, 2, 2c, and 3

8 Should provide IP Packets reassembly and analysis services to help detect attacks that are spread across a series of packets

9 Inbound and outbound polices for interfaces, time-based policies for improved control over network and application usage

Monitoring & Management 10 Should be able to Push VPN policy dynamically to Easy VPN

Remote-enabled VPN solutions upon connection, eliminating the need to manage each client separately and therefore helping ensure enforcement of the latest corporate VPN security policies using management software

11 Support for bidirectional state sharing between Active/Active failover pair members for support of advanced network environments with asymmetric routing topologies, allowing flows to enter through one Firewall appliance and exit through the other, if required

12 Support to perform software maintenance release upgrades on the Firewall appliance failover pairs without affecting network uptime or connections

13 Route redistribution between OSPF processes, including OSPF, static, and connected routes. Load balancing across equal-cost multipath routes



14 Should support Stateful Failover with Dynamic Routing Protocols where routes that are learned through dynamic routing protocols (such as OSPF) on the active unit are maintained in a Routing Information Base (RIB) table on the standby unit

15 Access control and deep inspection firewall services for native IPv6 network environments and mixed IPv4 and IPv6 network environments in future.

16 Support multiple levels of customizable administrative roles, so that businesses can grant administrators and operations personnel the appropriate level of access to each appliance; for example, monitoring-only access, read-only access to the configuration, network configuration only, firewall configuration only, and so on

17 Ability to generate AAA records for tracking administrative access to appliances, as well as tracking all configuration changes made during an administrative session

18 Ability to perform configuration rollback and offers the ability to store and use multiple configurations and software images in compact flash memory

19 Internal Firewall shall not be of the same make as the Perimeter Firewall with Multi Threats Management Device (MTM)

Table 6.0

DRC - Intrusion Prevention Systems (IPS)-Internal Quantity - 2


Compliance Yes/No

General Specification 1 IPS (Intrusion Prevention Systems) should detect and actively

prevent attacks in real-time and should be placed in INLINE mode scanning bidirectional traffic.

2 IPS Device should have minimum of 1-Gigabit IPS performance. The performance figure of 1 Gbps should be achievable in a single device and should be scalable to 1.5 Gbps on the same hardware without any additional hardware change.

3 IPS system should provide protection for minimum 4 Gigabit inline copper segments and two fiber gigabit inline segments in a single Device.

4 IPS system should have concurrent session handling capacity of 1 Million sessions.

5 IPS system should have configurable fail-open/fail-close



mechanism for minimum 4 gigabit inline copper segments 6 IPS system should support MPLS and VLAN environment. IPS

system should be capable to scan malicious contents.

7 IPS system should have High performance Hardware Architecture for scalability, deep packet inspection and performance to meet desired throughput.

9 IPS system should have Signatures for Virus, worms, backdoors, Trojans & malwares .

10 NIPS should be a dedicated appliance and not a Unified Threat Management (UTM).or Multi Threat Management (MTM).

11 Should have minimum of 100v-240V 50-60Hz AC Dual redundant Power Supply.

Protection Specification 12 IPS system should have following network wide protections

Protect against DoS/DDoS flood attacks Syn flood protection with Syn Cookies Protect against port scanning, host scanning and

ping sweeps and worm protection Advanced network protection – Advanced




13 IPS system should have following Server based zero day attack protections

Protect against Brute force attacks Protect against web application vulnerability

scanning Protect against VoIP service misuse attacks Advanced network protection – Advanced




14 IPS system should have Access control list 15 Security policies

Security policies per segment Security policies per VLAN



Security policies per Source/ Destination subnet 16 Actions on Attack Detection

Block attacks in real time Drop Attack Packets Reset Connections Packet Logging Action defined per Attack

17 IPS System should have support for protection against SSL based encrypted attacks. SSL performance/throughput shall be minimum 1 Gbps

18 IPS system should not suffer degradation of throughput performance when SSL based attack protection feature is enabled.

Management & Monitoring 19 Alerts

Alerting SNMP Log File Syslog E-mail

20 Security Maintenance IPS Should support 24/7 Security Update Service IPS Should support Real Time signature update IPS Should support Automatic signature

synchronization from database server on web IPS Should support Provision to add static own

attack signatures up to 1000

21 For each attack the system should send a complete capture of the filtered packet along with the attack event report to management station.

22 IPS system should have Centralized configuration, management & Reporting station with provision for secure communication & authentication between IPS & management station. This is not required if IPS can be managed and monitored from embedded Web GUI.IPS management console should support high availability.

23 Provision to generate customize reports according to Date and Time Attack Type Attack groups

24 Management station should provide extensive event logging 25 Should provide following reporting mechanism

User defined report Executive reports (graphical with top ten Source,

destination, attacks, etc.)



Pre-defined reports for top sources/destination/attack/attack type, etc.

26 Device Management SNMP V1, 2C, 3 HTTP, HTTPS SSH, Telnet, Console

27 The proposed IPS vendor must be in the leaders or challengers quadrants in the most recent Gartner Magic Quadrant report for Network IPS

Table 7.0

DRC SAN Device Technical Details Quantity-1

S.No Feature Specifications Compliance (Yes/No)

1

Storage Controller

The Storage Array should be proposed in such a way that it offers array based clustering with Synchronous mirroring capabilities (transparent fail over and fault tolerance, so that if one nodes fail, the system continues functioning without any data loss with zero delay) to deliver continuous availability. Appropriate hardware and software required to achieve the functionality should be proposed and details should be mentioned.

2 Cache required

The system should have at least 8 GB data cache/memory. The cache on the storage should have at least 72hrs or more battery backup.

3

Protocols Supported

The storage shall support all drives including FC, SAS and SATA based disks simultaneously. The storage shall be supplied with minimum 14 TB of raw data capacity on 600 GB or higher FC/SAS drives.

4 Ports

The storage system shall have at least 4 nos. of 4 Gbps FC ports and 4 nos. of 1Gbps ports.

5

RAID configuration

The system should support RAID 1(Mirroring), 4/5(Single parity RAID), RAID DP/RAID6(Dual parity RAID), RAID 0(Striping) The RAID implementation on the storage will be such that it is able to protect against two drive failing in the same RAID Group simultaneously.



6

Storage built-in functionality

The storage shall have the ability to expand LUNS/Volumes on the storage online and instantly. The license for the same to be provided for the complete array capacity.

The storage shall have the ability to create logical volumes without physical capacity being available or in other words system should allow over-provisioning of the capacity. The license required for the same shall be supplied for the maximum supported capacity of the offered storage model.

The storage should have De-Duplication functionality for removing redundant blocks on the storage. The license for the same to be provided for the complete array capacity.

System should have redundant hot swappable components like controllers, disks, power supplies, fans etc.

7 Disaster Recovery

Support

The DR storage should be supported with the replication solution proposed for replication between primary and DR storage.

8 Upgradeability/

Investment Protection

The proposed system should be field upgradeable to a higher model in the family through data-in-place upgrades without requiring forklift upgrade and without requiring replacement of the disk shelves.

9 OS Support

Support for industry-leading Operating System platforms including: LINUX , Microsoft Windows, HP-UX, SUN Solaris, IBM-AIX, VMWARE ESX etc.

10 Warranty & SLA

The Hardware and software quoted should have 3 years support along with upgrade and updates.

11 SAN Switch

SAN should be configured with minimum of 4/8 Gbps speeds

12 Ports

Should have 8 port and scalable up to 16 ports

13

Others

The switch should be rack mountable

Non-disruptive Microcode / firmware upgrade

Switch shall have support for web base management and should also support CLI.



Table 8.0

VMware Solution for Disaster Recovery Solution

S.No Part No Product Description Quantity

1 VS4-ENT-PL-C

VMware vSphere 4.1 Enterprise Plus for 1 processor (Max 12 cores per processor)

Includes vSphere 4.1 Enterprise Plus for 1 processor,

8

2 VS4-ENT-PL-3P-SSS-C

Production Support/Subscription for VMware vSphere Enterprise Plus for 1 processor for 3 year

Technical Support, 24 Hour Sev 1 Support -- 7 days a week.

8

3 VC-SRM-25VM-C

VMware vCenter Site Recovery Manager (25 VM Pack)

Includes VMware vCenter Site Recovery Manager for 25 VMs.

4

4 VC-SRM-25VM-3P-SSS-C

Production Support/Subscription for VMware vCenter Site Recovery Manager (25 VM Pack) for 3 years


4

5 VCS-STD-C

VMware vCenter Server 4.1 Standard for vSphere (Includes Orchestrator and Linked Mode)

SNS is Required 1

6 VCS-STD-3P-SSS-C

Production Support/Subscription for vCenter Server 4 Standard for 3 years


1



ANNEXURE-C SITE PREPARATION & HARDWARE

REQUIREMENT AT POLICE STATION & HIGHER OFFICES

Details of Police Stations

Police Stations Details in Karnataka

The following table provides details on Police Stations in Karnataka:

Sl. No

Name of Commissionerates

Total No. of Sub-Division

Total No. of Circles

Total No. of Police Stations

City Police Stations

Traffic Police Stations

Women Police Stations

Total No. of Out Post

1 Bangalore L&0 21 Traffic 7

NA 104 39 2 6

2 Hubli Dharwad 4 NA 15 4 1 1

3 Mysore 4 NA 16 3 1 3

4 Mangalore 2 NA 14 2 1 1 Total 38 NA 149 48 5 11

Sl. No.

Name of District

Total No. of Sub-

Division



Town Police Stations

Rural Police Stations

Traffic Police Station


Police Outposts

1 KGF 1 4 5 4 2

2 Kolar 2 5 2 9 1 7

3 Tumkur 5 13 5 32 2 14

4 Ramanagar 2 7 4 14 1 2

5 Chikballapura 2 5 4 12 1 9

6 Mysore District 3 7 2 20 12

7 Mandya 3 8 6 22 2 11

8 Hassan 4 8 7 21 1 10

9 Kodagu 3 7 3 12 1 17



Sl. No.

Name of District

Total No. of Sub-

Division



Town Police Stations

Rural Police Stations

Traffic Police Station


Police Outposts

10 Chamarajanagar 2 4 2 12 8

11 D.K District 1 4 2 10 1 4

12 U.K Dist. KARWAR

4 9 4 22 1 17

13 Chickmagalur 3 9 1 26 1 3 14 Udupi 3 6 3 16 2 1 1

15 Chitradurga 3 7 3 16 14

16 Shimoga 5 10 8 20 2 1 17

17 Bellary 6 11 7 27 3 6

18 Davanagere 3 8 8 16 2 1 9 19 Belgaum 6 15 10 31 2 1 19

20 Dharwad 1 2 9 4

21 Bijapur 3 8 2 21 1 9

22 Bagalokote 2 7 2 16 1 8

23 Gadag 1 5 1 11 6

24 Haveri 3 7 2 16 1 7

25 Gulburga 5 8 6 25 2 1 8

26 Yadagiri 2 6 2 16 0 0 7

27 Raichur 3 9 5 18 2 2

28 Bidar 3 10 6 22 3 4

28 Koppal 2 4 2 12 1

30 Railway Police 3 9 18 25

31 Bangalore 3 7 5 19 3

Total 92 229 119 527 34 23 265

Grand Total 130 232 906 275



List of PS's to be covered under CIPA project - 2010 - 11 for Hardware

Sl. No.

Sl. No.

Police Station Sl. No.

Sl. No.

Police Station

Mysore dist. Kolar 1 1 Badanavalu 98 1 Gownapalli 2 2 Beechanahalli 99 2 Kolar Rural 3 3 Bettadapura 100 3 Kolar Town 4 4 Bilikere 101 4 Kolar Traffic 5 5 Bylakuppe 102 5 Malur 6 6 H.D. Kote 103 6 Masti 7 7 Hunusur rural 104 7 Nangli 8 8 Hunusur town 105 8 Rayalpad 9 9 Jayapura 106 9 Srinivasapura

10 10 K.R. Nagar 107 10 Vemagal 11 11 Kowlande Chikkaballapura 12 12 Mysore south 108 1 Bagepalli 13 13 Nanjanagudu town 109 2 Batlahalli 14 14 Periyapatna 110 3 Chelur 15 15 Saligrama 111 4 Chikkballapura Rural 16 16 Saragur 112 5 Chikkballapura Town 17 17 T. Narasipura 113 6 Chintamani Rural 18 18 Talakadu 114 7 Dibburahalli 19 19 Yelawala 115 8 Gowribidanur Rural 20 20 Hullahalli (New) 116 9 Gowribidanur Town

Bangalore city (North Division) 117 10 Gudibande 21 1 Sanjay nagar (Halsur gate) 118 11 Kencharlahalli

Gulbarga 119 12 Manchenalli 22 1 Yedrami 120 13 Patapalya

Davanagere 121 14 Siddalagatta Rural 23 1 Arasikere 122 15 Siddalagatta Town 24 2 Basavapatna 123 16 Chickballapura Traffic (New) 25 3 Gandhi nagar Karnataka Railways 26 4 Hadadi 124 1 Arasikere 27 5 Halavagilu 125 2 Bangalore Contonment 28 6 Harihara rural 126 3 Bangarpet 29 7 Mayakonda 127 4 Belgaum 30 8 Santhebennur 128 5 Bellary 31 9 Women 129 6 Bidar 32 10 Davangere Traffic North (New) 130 7 Bijapur

Shimoga 131 8 Byappanahalli 33 1 Anavatti 132 9 Davanagere 34 2 Bhadravathi New Town 133 10 Gadag 35 3 Bhadravathi Old Town 134 11 Hubli 36 4 Bhadravathi Rural 135 12 Mangalore



37 5 Bhadravathi Traffic 136 13 Mysore 38 6 Holehonnur 137 14 Raichur 39 7 Hosanagara 138 15 Shimoga 40 8 Jog 139 16 Wadi 41 9 Kargal 140 17 Yeshwanthapura 42 10 Kote Mandya 43 11 Kumsi 141 1 Nagamangala Rural (New) 44 12 Malur 142 2 Maddur Traffic (New) 45 13 Bhadravathi Paper Town 143 3 Melukote (New) 46 14 Ripponpet Tumkur 47 15 Sagar Rural 144 1 Badavanahalli (New) 48 16 Sagar Town 145 2 Kibbanhalli (PI Station) (New) 49 17 Shikaripura Bagalkot 50 18 Shimoga Traffic 146 1 Navanagar (New) 51 19 Shiralakuppa Hassan 52 20 Soraba 147 1 Shanthigrama (New) 53 21 Thithahalli 148 2 Javagal (New) 54 22 Women Bangalore City (Traffic East) 55 23 Thunganagar (New) 149 1 Electronic Traffic (New) 56 24 Vinobanagar (New) 150 2 White Field Traffic (New) 57 25 Shikaripura rural (New) Bangalore City (Traffic West) 58 26 Agumbe (New) 151 1 Chickjala Traffic (New) 59 27 Nagara (New) 152 2 Devanahalli Traffic (New) 60 28 Hosamane (New) Chickmagalur

Chitradurga 153 1 Jayapura (New) 61 1 Abbinahole 154 2 Mallandur (New) 62 2 Aimangala Udupi 63 3 Brama Sagara 155 1 Ajekaaru (New) 64 4 Challakere 156 2 Amasebail (New) 65 5 Chikkajajur 157 3 Kundapura Traffic (New) 66 6 Chitradurga Kote Bangalore City (NorthEast) 67 7 Chitradurga Traffic 158 1 Bengaluru Intrntnl Airport (New) 68 8 Hiriyur 159 2 Devanahalli (New) 69 9 Holalkere 160 3 Chikkajala (New) 70 10 Hosadurga 161 4 Kodigehalli (New) 71 11 Molakalmuru 162 5 Amruthhalli (New) 72 12 Nayakanhatti 163 6 Bagaluru (New) 73 13 Parasurampura 164 7 Sampigehalli (New) 74 14 Rampura 165 8 Kothanur (New) 75 15 Srirampura Hubli-Dharwad City 76 16 Thalak 166 1 APMC Navanagar (New) 77 17 Tiruvanur (Joggi) 167 2 Ashokanagar (New) 78 18 Hiriyur Rural (New) 168 3 East Traffic (New)



Ramanagara Bangalore Dist. 79 1 Akkur 169 1 Avalahally (New) 80 2 Bidadi 170 2 Nelamangala Rural (New) 81 3 Channapatna East 171 3 Madhanayakanahally (New) 82 4 Channapatna Rural Bellary 83 5 Channapatna Town 172 1 APMC Yard (New) 84 6 Harohalli Bidar 85 7 Ijoor 173 1 Hokrana 86 8 Kanakapura Rural 174 2 Humnabad Traffic 87 9 Kanakapura Town Bijapur 88 10 Kodihalli 175 1 Nidagundi 89 11 Kudur 176 2 Alamatti 90 12 M.K. Doddi Dakshina Kannada 91 13 Magadi 177 1 Punjalkatte (New) 92 14 Ramanagara Rural 178 2 Puttur Traffic (New) 93 15 Ramanagara Town Dharwad 94 16 Ramanagara Traffic 179 1 Gundageri (New) 95 17 Sathanoor Haveri 96 18 Tavarekere 180 1 Bankapura (New) 97 19 Somanahalli (New) Raichur

181 1 Devadurga Traffic (New) Mysore City 182 1 Mandkalli Airport (New)

* - Infrastructure funds not released for 30 PS Total : 182 (156+25+1 New PS)

Note: 1) 34 PS LEFT PENDING BY NCRB CIPA-2 AFTER ISSUING HARDWARE FOR 210/244 2) 99 PS LEFT AFTER HCL TENDER FOR THIN CLIENTS 433/532 PS (CIPA-3, 244 PS & CIPA-4, 288 PS 3) Byatarayanapura Women Police Station (Bangalore City) - (Not Functioning) 4) Total : 183-1 = 182

Hardware delivered to Police Station under CIPA Project

S.No Location Item Per Location

No of location Total No

1 Non-CIPA Police Station Hardware Desktop 4 182 1056

2 CIPA Police Station Hardware Desktop 0 724 0

Total Hardware Requirement PS (Desktop) 906 1056 3 Circle office Hardware Desktop 3 232 702

4 Sub division Hardware Desktop 3 130 390

5 Range Hardware Desktop 4 6 24

6 SCRB Hardware Desktop 4 1 4

182 1056



7 Commissionerate Hardware Desktop 25 4 100

8 District Head Quarter Hardware Desktop 10 31 310

9 Police Head Quarter Hardware Desktop 50 1 50

Total Higher Offices Hardware (Desktop) 407 1580 1 Jails Desktop 1 1 1

2 Forensic Science Lab Desktop 1 1 1

3 Finger Print Bureau Desktop 1 36 36

4 Police Control Room(Large Cities/PHQ Desktop 5 6 30

5 Police Control Room(Small Cities) Desktop 3 31 93

Total Special Units Hardware (Desktop) 75 161 Total Desktop Requirements 1389 2797

Non-CIPA Police Station Hardware and Site Preparation Requirement from this RFP

Total

Items Centre

HDD 160 GB 1



2 KVA UPS for 120 minute back-up 1


16-Port Switch 1


Digital Camera 1

Electronic Pen 1

Operational Expenses(for 3 years) Yes

Site Preparation 30 locations

Total No of Non CIPA PS 182

CIPA Police Station Hardware and Site Preparation Requirement from this RFP

Total

Items Centre

HDD 160 GB 1







16-Port Switch 1


Digital Camera 1

Electronic Pen 1


Site Preparation no

Total No of CIPA PS 724

Circle office Hardware and Site Preparation Total

Items Centre

HDD 160 GB 0





16-Port Switch 1


Digital Camera 0

Electronic Pen 0


Site Preparation Yes

Total No of Circle Office 232

Sub division Hardware and Site Preparation Total

Items Centre

HDD 160 GB 0





16-Port Switch 1




Digital Camera 0

Electronic Pen 0



Total No of Sub Division 130

Range Hardware and Site Preparation Total Number of PSs

Items Centre

HDD 160 GB 0





16-Port Switch 1


Digital Camera 0

Electronic Pen 0



Total No of Range 6

SCRB Hardware and Site Preparation Total Number of PSs

Items Centre

HDD 160 GB 0





16-Port Switch 1


Digital Camera 0

Electronic Pen 0



Total No of SCRB 1



Commissionerate Hardware and Site Preparation Total Number of PSs

Items Centre

HDD 160 GB 0





16-Port Switch 0


Digital Camera 0

Electronic Pen 0



Total No of Non CIPS PS 4

District Head Quarter Hardware and Site Preparation Total Number of PSs

Items Centre

HDD 160 GB 0



5KVA UPS for 120 minute back-up 1


16-Port Switch 0


Digital Camera 0

Electronic Pen 0




Police Head Quarter Hardware and Site Preparation Total Number of PSs

Items Centre

HDD 160 GB 0







16-Port Switch 0


Digital Camera 0

Electronic Pen 0




New Police Station - CCTNS Project

Sl. No.

District / Commission

erate

Sub Division / DCP

Circle / ACP Sl. No. Police Station Govt. Order No. Details

1 Bangalore Dist.

Bangalore Hoskote 1 Avalahally G.O. HD/207/POP/2008, dated : 10-02-2010

2 Nelamangala Nelamangala 2 Nelamangala Rural G. O. HD/207/POP/2008, dated : 10-02-2010

3 3 Madhanayakanahally G. O. HD/207/POP/2008, dated : 10-02-2010

4 Ramanagara Dist.

Ramanagara Harohalli 1 Somanahalli Thalaghattapura Shifted to B'lore City South Division

G. O. HD/207/POP/2008, dated : 10-02-2010

5 Bellary Bellary City 1 APMC Yard G.O. No.HD207/POP2008

date 10/2/2010 6 Bidar Bhalki Aurad 1 Hokrana G.O.

No.HD207/POP2008 date 10/2/2010

7 Humnabad Humnabad 2 Humnabad Traffic G.O. No.HD207/POP2008

date 10/2/2010 8 Bijapur Basavan

Bagewadi Basavan Bagewadi

1 Nidagundi G.O. No.HD207/POP2008

date 10/2/2010



9 2 Alamatti G.O. No.HD207/POP2008

date 10/2/2010 10 Chitradurga Hiriyur Hiriyur 1 Hiriyur Rural G.O.NO.207/POP/20

08 DT:10-02-2010 11 D.K.

(Mangalore) Puttur Belathangadi 1 Punjalkatte G.O.NO.207/POP/20

08 DT:10-02-2010 12 Puttur Rural 2 Puttur Traffic G.O.NO.207/POP/20

08 DT:10-02-2010 13 Davanagere Davanagere

City Davanagere City

1 Davangere Traffic North

G.O.NO.207/POP/2008 DT:10-02-2010

14 Dharwad Dharwad Dharwad Rural

1 Gundageri G.O.NO.207/POP/2008 DT:10-02-2010

15 Hassan Arasikere Arasikere Rural

1 Javagal G.O.NO.207/POP/2008 DT:10-02-2010

16 Haveri Shiggaon Shiggaon 1 Bankapura G.O.NO.207/POP/2008 DT:10-02-2010

17 Chickballapura

Chickballapura Chickballapura

1 Chickballapura Traffic G.O No.HD207/POP2008

date 10/2/2010 18 Mandya Malavalli Maddur 1 Maddur Traffic G.O

No.HD207/POP2008 date 10/2/2010

19 Srirangapatna Srirangapatna 2 Melukote G.O No.HD207/POP2008

date 10/2/2010 20 Raichur Lingasugur Devadurga 1 Devadurga Traffic G.O

No.HD207/POP2008 date 10/2/2010

21 Shimoga Sagar Hosanagara 1 Nagara G.O. No. HD37/POP/09,

Dated:16/2/2009 22 Bhadravathi Bhadravathi

Town 2 Hosamane G.O

No.HD207/POP2008 date 10/2/2010

23 Tumkur Tiptur Tiptur Rural 1 Kibbanhalli (PI Station) G.O No.HD207/POP2008

date 10/2/2010 24 Udupi Kundapura Kundapura 1 Kundapura Traffic G.O

No.HD207/POP2008 date 10/2/2010

25 Bangalore City

DCP Traffic East

South East 1 White Field Traffic G.O No. HD/119/POP/2008 Dated: 25/07/2008



26 2 Electronic City Traffic G.O No. HD/119/POP/2008 Dated: 25/07/2008

27 Hubli Dharwad City

DCP Law & Order

ACP North 1 APMC Navanagar G.O. No.HD/100/POP/09,

Dtd.15/04/09 28 2 Ashokanagar G.O

No.HD207/POP2008 date 10/2/2010

29 DCP Crime & Traffic

ACP Traffic 3 East Traffic G.O No.HD207/POP2008

date 10/2/2010 30 Mysore City DCP Law &

Order - 1 Mandkalli Airport G.O No.HD 228 POP

2009 Dated: 25/02/2010



ANNEXURE-D DATA DIGITIZATION & MIGRATION

1. Objectives of Digitization

In order to achieve the intended objectives of CCTNS such as Providing Enhanced Tools for Law &

Order Maintenance, Investigation, Crime Prevention, and Traffic Management, Increase Operational

Efficiency, and Creating a Platform for Sharing Crime and Criminal Data Across the Country, it is

critical that the data that is currently available in various case files and registers maintained in the

Police Station be migrated and captured as structured / parameterized data within the application.

The structured legacy data in the application in a format amenable for easier search and analysis will

provide value to the end users for conducting efficient searches, statistical analysis and generating

comparative statements and other mandatory / ad-hoc returns and reports. Eventually, the

crime/criminal related physical registers at the Police Stations and Higher Offices will be phased out

and the legacy data available in the system will serve as the one-stop repository of crime and

criminal information across the State. This will also enable the required returns reports (regular and

ad-hoc), one of the most time consuming activities at the Police Stations, to be generated at the

higher office where the report is required thereby eliminating the need for collection and collation

of data at multiple offices.

To have the data in a structured format involves two key activities

a. Data Migration: Transfer of Data from an existing electronic format to a new

application/database.

b. Data Digitization: Entry of records in a application/database from manual records kept in

Police Stations.

In Karnataka, the scope of SI under CCTNS Project is restricted only to Data Digitization. Data

Migration of CCIS records to Police IT will be carried out by the current Software Development

Agency.



a. Data Digitization

Digitizing the data from the manual operations to the new system will include identification of data

digitization requirements, collection and digitization of user data, collection.

The SI shall perform the data digitization from manual to the new system. The Data digitization to be

performed by the SI shall be preceded by an appropriate data digitization need assessment including

data quality assessment. The Data digitization strategy and methodology shall be prepared by SI and

approved by KCoPS. Though KCoPS is required to provide formal approval for the Data Digitization

Strategy, it is the ultimate responsibility of SI to ensure that all the data sets which are required for

operationalization of the agreed user requirements are digitized. Any corrections identified by

KCoPS or any appointed agency, during Data Quality Assessment and Review, in the data digitized by

SI, shall be addressed by SI at no additional cost to KCoPS. So far as the legacy data is concerned,

they are either available as structured data in the IT systems that are currently used by KCoPS for

related work or in the form of paper documents (Cases Documents and Police Station Registers).

Almost all of such data items relevant for a Police Station are maintained at the same Police Station.

I. Data Digitization Requirements

a. Since there could be structural differences in the data as stored currently from the new

system there should be a mapping done between the source and target data models that

should be approved by Karnataka State Police

b. Carry out the migration of the data available in the existing registers, reports, case files

(Physical Copies).

c. Scan images and pictures within the case file in color and store them in the digital format.

d. Provide checklists from the digitized data to State Nodal Officer for verification, including

number of records, validations (where possible), other controls / hash totals. Highlight

errors, abnormalities and deviations.

e. Incorporate corrections as proposed

f. Get final sign off from State Nodal Officer for migrated / digitized data

g. At the end of migration, all the data for old cases and registers must be available in the new

system



II. Scope of Digitization

The total number of cases available in the CCIS database from 2001 – 2010 is 15, 53,407aprox. All these

1,553,407 cases have relevant manual records in the form of registers maintained in the police station.

The migration of data available in CCIS will precede the data digitization activity.

The data migration requirement is depicted below -

Sl No Year No. of FIR’s digitized Total number of IIF forms digitized

1 2001 154289 634341

2 2002 153808 654928

3 2003 148916 628121

4 2004 150809 626564

5 2005 159102 633034

6 2006 157688 608009

7 2007 155983 539021

8 2008 166524 535250

9 2009 168521 494904

10 2010 137767 479884

Total: 15,53,407 5703062

The data digitization requirement is depicted below -

Sl No Year No. cases reported

1 2001 145345

2 2002 145909

3 2003 141636



4 2004 150909

5 2005 160361

6 2006 160451

7 2007 164605

8 2008 176456

9 2009 191183

10 2010 170364

Total: 16,07,219

III. Points to be considered:

i. These registers are available at the various offices as physical copies.

ii. However, as case data in the form of 7-IIFs gets migrated into Police IT, several

attributes of these registers, for which the source of data is the data in one of the 7-IIF

forms, should get filled in automatically. However, for the same attribute, if the value is

not present in the 7-IIF but is present in the register, the same should be migrated into

the application.

iii. The remaining attributes of the register (where source data is not 7-IIF) should be added

as additional attributes of the same case.

The lists of the registers to be migrated into Police IT Application are as below:

S. No Source of Register

Name of the Register Remarks

1 Police Station Crime Register

2 Police Station Stolen Arms & Ammunition Register

3 Police Station Report of the recovery of illicitly possessed or lost



Arms & Ammunition

Format of the register that depicts all the attributes along with type of the attribute as Annexure to this RFP. The attributes that get automatically filled up once the case data in the form of 7-IIFs is migrated is highlighted.

4 Police Station Quarterly Crime Abstract Register

5 Police Station Petty Case Register

6 Police Station Stray Cattle Register

7 Police Station Bail Bond Register

8 Police Station VCH Part-1 to 6

9 Police Station Rowdy Register

10 Police Station Prisoners Search Register

11 Police Station Property Register

12 Police Station Register of Dossier Criminals

13 Police Station Register of History sheeted Persons

14 Police Station Register of Military Deserters

15 Police Station Register Crime Reports

16 Police Station Register of Undetected Cases

17 Police Station Register of Smugglers

18 Police Station Gang Register

19 Police Station Register of Suicides

20 Police Station Convection Register

21 Police Station Check Register of Convicted Persons



Data Migration Details

SL NO

NAME OF TABLE NO. OF ROWS

COLUMNS NO. OF CHARACTERS

IN TABLE

AVG NO OF CHAR PER

ROW 1 ArrestSurrenderPersonDetail 225289 46 39876153 177 2 ArrestSurrenderpropertyDetail 2063 5 365151 177 3 BailerDetail 21119 14 4878489 231 4 FinalReport 128884 20 29772204 231 5 FinalReportPersonDetail 208910 15 48258210 231 6 finalreportpropertyDetail 11903 11 2749593 231 7 FIR 170477 42 124107256 728 8 FIRActs 854367 9 197358777 231 9 FIRAutomobile 25680 28 11170800 435

10 FIRComplainant 170383 16 74116605 435 11 FIRContentsInfo 169496 2 73730760 435 12 FIRCrimeDetails 69657 5 30300795 435 13 FIRCulturalProperty 609 28 264915 435 14 FIRCulturalPropertySplFeatures 11 4 4785 435 15 FIRCurrency 317 13 137895 435 16 FIRDelayInfo 169523 2 73742505 435 17 FIRDrugs 864 15 375840 435 18 FIRInvestigation 106832 28 46471920 435 19 FIRInvestigationDetail 118482 4 51539670 435 20 FIRInvestigationInfo 18784 3 8171040 435 21 FIRMethods 34374 6 15097545 439 22 FIRPersonDeformity 1964 4 1221045 622 24 FIRPersons 558827

54 818122728 1464

25 FIRPlaceOfOccurence 170389 7 74119215 435 26 FIRProperty 34995 27 21582660 617 27 FIRPropertyInfo 168940 2 35477400 210 28 FIRPropertySeizure 66797 28 29532150 442 29 FIRPropSeizureDetail 42342 5 8560512 202 30 FIRSuspectInfo 122215 3 34201584 280 31 FIRTypeOfPlace 86995 5 12554928 144 32 IO 52100 6 7502400 144 33 IODetails 112435 6 24038490 214 34 Judgement 78804 25 16794330 213 35 JudgementPersonDetail 74865 11 30355290 405



36 PersonActSection 1605867 6 231244848 144 37 PersonAddress 117019 19 16794330 144 38 PersonFeatures 3048 3 585177 192 39 PersonNumber 4015 14 1096416 273 40 PersonPunishment 74927 16 18933430 253 41 PersonRelationDetail 29544 8 4929452 167 42 TalashformDetail 6929 13 10144056 1464 43 WitnessDetail 55286 13 34319864 621

Data Digitization Details – The list and size of each register to be digitized as part of each case.

Sl No

Item Description Type(scanning/Data entry)

Quantity (in pages)

Average Characters per page

Remarks

1 FIR Data entry 3-4 250 2 Complainant Copy Scanning 2-3 - 3 Spot

Mahazar/Panchanama Data entry 2-3 625

4 Property sent to Magistrate

Data entry 2 120

5 P.F. Panchanama Data entry 2-3 625 6 Complainant Witness

Statement Data entry 2x2 1575

7 Io witness Statement Data entry 2x2 1575 8 Further FIR statement Data entry 1-2 625 9 Voluntary Statement

of Accused Data entry 1-2 1575 considered

1 accused 10 Voluntary Statement

of Accused Scanning 1-2 -

11 Case Dairy Data entry 2x20 1000 12 Sketch Map of

SOC(Scene of Crime) Scanning 2 -

13 Express Report Data entry 1-2 1075 14 Charge Sheet Data entry 2-3 1575 considered

1 accused 15 Finger Print Scanning 8 - 16 Finger Print Search

Slip Scanning 2 -

17 Remand Application Data entry 3-4 1200 18 Arrest Intimation Data entry 1 300



Notice to the accused 19 Arrest Intimation

Notice to the relative Data entry 1 300

20 Requisition for Medical Examination to the Doctor

Data entry 1 1000

21 MOB Data entry 8 500 considered 1 accused 22 MOB (photos) Scanning 1 -

23 MOB (Finger Print, Foot Print)

Scanning 2

24 Request for FSL Data entry 2 1575 25 Inquest Data entry 4 1500 26 Request for Post

Mortem Data entry 1 500

27 Inquest Panchanama Data entry 6x2 1575 28 Inquest

Panchanama(photos of dead person)

Scanning 1

29 Post mortem Examination Report

Scanning 4 -

30 FSL Examination Report

Scanning 2 -

31 Bail Bond Data entry 1 300 32 Arrest Card Data entry 2 1200 33 PSR (Prisoners Search

Register) Data entry 3 1500

34 Court Disposal Data entry 4 1200 35 Court Progress Dairy Data entry 2 300 36 Crime Register Data entry 1 1600 Considered

for 1 case involving 1

person

37 Crime Key Data entry 1 300 38 Property Register Data entry 1 1500 39 Lockup Guard Register Data entry 1 1200 40 Village Crime History

Part 1 to 7 Data entry 1 x 7 1700

41 Crime statement Data entry 10 1575 42 Rowdy Register Data entry 2 800 43 MOB Register Data entry 2 1000 44 Gang Register Data entry 3 1200 45 UDR Register Data entry 2 1500 46 Auto Mobile Stolen Data entry 1 700



Register 47 Docket Sheet Data entry 1 1700 48 Missing person

Register Data entry 1 1000

49 Petty case register Data entry 1 1200 50 Petty case Charge

sheet Data entry 1 1400

51 Stray Cattle Register Data entry 1 1100 52 History Sheet Data entry 1 1000 53 Dossier Criminal


54 Military Deserter Register

Data entry 1 1700

55 Undetected Cases Register

Data entry 1 400

56 Smugglers Register Data entry 1 700 57 Suicide Register Data entry 1 1500 58 General Conviction


59 Identification parade register

Data entry 1 1200

1.2 Other case related information

Apart from the 7 IIF Form and the case registers maintained in the police station, information

relevant to case shall also be digitized. Few of such examples are provided below.

i. Photographs of the Accused / Arrested

ii. Fingerprints of the Accused / Arrested

iii. Expert Opinion from Domain Specialists

1.3 Recommended Methodology of Data Digitization

Data Digitization methodology will comprise the following steps, explained as below. However this is

just a guideline for data migration effort and the SI will be required to devise his own detailed

methodology and get it approved by State Nodal Officer.



1. Analysis

Analysis of the legacy data and its, conversion, digitization and entry to the proposed new data

base schema will be started during the scoping phase. It will cover the following steps:

a) Analyze the existing procedures, policies, formats of data in lieu of the new proposed

system to understand the amount of the data and the applicability in CCTNS

b) Write procedures for digitizing records

c) Mapping of attributes available in the database schema and manual registers

2. Transformation

Transformation phase can be commenced after integration testing phase. It will entail the

following steps:

a) Identify the fields, columns to be added/deleted from the existing system

b) Identify the default values to be populated for all ‘not null’ columns

3. Data Take–On

Take–On phase will be initiated when the proposed solution is ready to be deployed. It will

entail the following steps:

a) Entry of Manual records in Police IT

b) Ensure Data Accuracy is maintained

c) Deploy and rollout the system as per the project plan

a. Additional Guidelines for Data Migration

a. SI shall migrate/convert/digitize the data at the implementation sites of STATE.

b. SI shall formulate the “Data Migration Strategy document” which will also include internal

quality assurance mechanism. This will be reviewed and signed–off by STATE prior to

commencement of data migration.

c. SI shall incorporate all comments and suggestions of STATE in the Data Migration Strategy and

process documents before obtaining sign–off from STATE.

d. SI shall perform mock data digitization tests to validate the conversion programs.



e. SI shall ensure complete data cleaning and validation for all data migrated from the legacy

systems to the new application.

f. SI shall validate the data before uploading the same to the production environment.

g. SI shall generate appropriate control reports before and after migration to ensure accuracy and

completeness of the data.

h. SI shall convey to STATE in advance all the mandatory data fields required for functioning of the

proposed solution and which are not available in the legacy systems and are required to be

obtained by STATE.

i. In the event STATE is unable to obtain all the mandatory fields as conveyed by SI, SI shall suggest

the most suitable workaround to STATE. SI shall document the suggested workaround and sign-

off will be obtained from STATE for the suggested workaround.

j. SI shall develop data entry programs / applications that may be required for the purpose of data

migration in order to capture data available with / obtained by STATE in non – electronic format.

k. SI shall conduct the acceptance testing and verify the completeness and accuracy of the data

migrated from the legacy systems to the proposed solution.

l. STATE may, at its will, verify the test results provided by SI.



ANNEXURE-E NETWORK CONNECTIVITY AT POLICE

STATION, HIGHER OFFICES, DC & DRC

KSPWAN Mpls Connectivity Location Details

SL No

Region Client end Address Type Speed

1 Bangalore Office of the Director General & Inspector General of Police, # 02, State Police Head Quarters, Nrupathunga Road, Bangalore

MPLS-VPN 2 mbps

2 Bangalore Office of DGP, COD, Carlton House, Palace Rd, Bangalore MPLS-VPN 2 mbps

3 Bangalore Office of Inspector General Of Police, Police Computer Wing, State Crime Records Bureau, 7th Floor MS Building, Bangalore

MPLS-VPN 2 mbps

4 Bangalore Karnataka State Police Data Center, Madiwala, Bangalore MPLS-VPN 10 mbps

5 Bangalore Commissioner Office, Infantry road, Bangalore MPLS-VPN 2 mbps

6 Bangalore SP Office, # 05, Millers road, Bangalore, BNG DIST MPLS-VPN 2 mbps

7 Mysore Commissioner Office,# 01,Mirza road ,Nazarbad, Mysore - 10 MPLS-VPN 2 mbps

8 Mysore Office of the Superintendent of Police, Jalpuri, Mysore - 19 MPLS-VPN 2 mbps

9 Hubli Office of the Superintendent of Police,Sagar road, Shimoga MPLS-VPN 2 mbps

10 Hubli Office of the Superintendent of Police, Near KSRTC, Davangere MPLS-VPN 2 mbps

11 Hubli SP Office, Chikamagalur - 577 101 MPLS-VPN 2 mbps

12 Bangalore SP Office, Finger Print Bureau, Madiwala MPLS-VPN 2 mbps

13 Bangalore Director FSL,FSL, Madiwala MPLS-VPN 2 mbps

14 Mangalore SP Office, Pandeshwara, Mangalore - 01 MPLS-VPN 2 mbps

15 Hubli SP Office, Thuruvanoor road, Kelagote, Chitradurga MPLS-VPN 2 mbps

16 Bangalore SP Office, Ramnagar MPLS-VPN 2 mbps 17 Hubli SP Office, P. B. Road, Dharwad MPLS-VPN 2 mbps 18 Hubli SP Office, PHQ, NH4, Belgaum - 16 MPLS-VPN 2 mbps

19 Hubli SP Office, Bijapur MPLS-VPN 2 mbps

20 Mysore SP Office, Hassan MPLS-VPN 2 mbps

21 Mangalore SP Office, Udupi MPLS-VPN 2 mbps

22 Mysore SP Office, Mandya MPLS-VPN 2 mbps

23 Mysore SP Office, Chamarajanagar MPLS-VPN 2 mbps

24 Hubli SP Office, Station road, Gulbarga MPLS-VPN 2 mbps 25 Bangalore SP Office, Tumkur MPLS-VPN 2 mbps 26 Mysore SP Office, Kodagu,Madikeri MPLS-VPN 2 mbps

27 Hubli SP Office, M. G. Road, Karwar MPLS-VPN 2 mbps

28 Bangalore SP Office, M. B. Road, Kolar MPLS-VPN 2 mbps

29 Hubli SP Office, Near SBI, APMC road, Gadag MPLS-VPN 2 mbps

30 Hubli SP Office, Market yard, Raichur MPLS-VPN 2 mbps

31 Hubli Commissioner Office, Gokul road, Hubli - 30 MPLS-VPN 2 mbps



32 Hubli SP Office, Mangalpet, Bidar MPLS-VPN 2 mbps

33 Hubli SP Office, Near Durgamba Temple, Bellary MPLS-VPN 2 mbps

34 Bangalore SP Office, O' Daniel road, Champion Reefs K. G. F MPLS-VPN 2 mbps

35 Bangalore SP Office, MG Road, Chikkabalapura MPLS-VPN 2 mbps

36 Hubli SP Office, Navangara, Bagalkot MPLS-VPN 2 mbps

37 Hubli SP Office, Koppal MPLS-VPN 2 mbps

38 Bangalore SP wireless Bangalore MPLS-VPN 2 mbps

39 Hubli SP Office, Haveri MPLS-VPN 2 mbps

40 Bangalore Office of Inspector General Of Police, Police Computer Wing, State Crime Records Bureau, 7th Floor MS Building, Bangalore

ILL 4 mbps

KSWAN VPNoBB Connection Location Details

SL. NO CITY ADDRESS PHONE NUMBER

1 Bagalkot Minividhan Soudha,,Badami 8357220033

2 Bagalkot suptd of police,guledgud,badami 8357250333

3 Bagalkot The suptdt of police,main road,badami 8357220133

4 Bagalkot suptd of police,kerur,badami 8357230033

5 Bagalkot supdt of police,ambedkar circle,bagalkot 8354220233

6 Bagalkot Bagalkot Rural PS Bagalkot Dist 8354220460

7 Bagalkot dist supdt police,rural police station road,bagalkot 8354220333 8 Bagalkot supdt of police bijapur,connected at traffic police station,bagalkot 8354221333

9 Bagalkot conn to RES PSI,o/o CPITown Navanagar,bagalkot 8354235333

10 Bagalkot supdt of police,resrve police inspector,navanagar bagalkot 8354235083

11 Bagalkot supdt of police,control room sec23 main road,Navanagar bagalkot 8354235079

12 Bagalkot the police sub inspector state intelligence,AC Office compound old police station bldg,ambedkar circle bagalkot

8354220641

13 Bagalkot supdt of police,kaladagi,kaladagi 8354240133

14 Bagalkot Navanagar PS Bagalkot Dist 8354235323

15 Bagalkot dist supdt police,rural police station road,bagalkot 8354220423

16 Bagalkot supdt of police,sector 23 main road ,Navagar Bagalkot 8354235077

17 Bagepalli New Building, ,Beside Telephone Exge,Bagepalli 8150282233

18 Bagepalli Chelur,,Bagepalli 8150280099

19 Bagepalli Police station,,Pathapalya 8150285133

20 Bailhongal nr tahasildar off,murgod road,bailhongal 8288233133

21 Bailhongal c p i,tahasiladar off compound,murgod rd 8288237060

22 Bailhongal supdt of police,cpi, guruwar peth,kittur 8288286433

23 Bailhongal belawadi road,doddawad,tal bailhongal 8288235545

24 Bailhongal the supdt of police,plice stn,,kittur 8288286233

25 Bailhongal opp bus stand,nesargi,tal bailhongal 8288275233

26 Bailhongal sub div police officer,police stn, hosur rd,bailhongal 8288233190 27 Bangalore HAL POLICE STN PREMISES,,VIMANAPURA BANGALORE 8022943199



28 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:G A BAVA ACP,GF CHICKPET POLICE STATION,BALEPET STREET

8022942149

29 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:,CENTRAL P S BLDG MINTO CIRCLE ,MINTO CIRCLE

8022942165

30 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO: SUDHAKAR HEGDE CONN TO SUDHAKAR HEGDE,,ACP V SOUDHA,CUBBON PARK P S BLDG,KASTURIBAI RD

8022942167

31 Bangalore CONN TO RAMACHANDRA SHASTRY ACP,,DE,O/O CPMMR.OF POLICE,NO 1 8022942184

32 Bangalore AIRPORT POLICE STATION ,DEVANAHALLI TOWN BANGALORE RL BANGALORE ,DEVANAHALLI

8027683821

33 Bangalore DEVANAHALLI SUB-DIVISION,,DEVANAHALLI TOWN 8027680222

34 Bangalore BHD BHARTHINAGARA P S ,,BANGALORE 8022942145

35 Bangalore CONN TO O/O THE ASST COMMR.OF POLICE HIGH COURT ,,SECURITY HIGH 8022943282

36 Bangalore CONN TO DCP SOUTH ZONE ,SOUTH END CIRCLE ,JAYANAGAR B 8022942161

37 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN,RTNAGAR POLICE STATION,,RTNAGAR BG 32

8022942159

38 Bangalore 01 BYATARAYANAPUARA ,,P S BLDG 8022942151

39 Bangalore SUPERINTENDENT OF POLICE WIRELESS CON,NO.4, 5 MN NR KEB OFFICE 2 BLKI, KALYAN NGR,,KALYAN NGR

8022942147

40 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN T,C/T. ASST COMMR OF POLICE ADUGODI POLICE STATION (N,ADUGODI

8022942163

41 Bangalore 2,I FLR,12 CRS,2 MN,II STG,WOC RD,2 MN,II STG,WOC RD 8022942155

42 Bangalore SUPERINTENDENT OF POLICE WIRELESS,O/OASST COMM OF POLICE,SAMPAGIHALLI

8022943690

43 Bangalore SUPERINTENDENT OF POLICE WIRELESS CON,ULSOOR GATE POLICE STN ULSOOR GATE POLICE STN-BLDG N R ROAD-,ULSOOR GATE

8022942171

44 Bangalore SUPERINTENTDENT OF POLICE WIRELESS,O/O THE ACP HALASUR, HALASUR POLICE STATION BLDG,RAMAIAH CIRCLE, BANG,HALASUR

8022942143

45 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO BASAVANNANNAVAR,G-2 VIDHANA SOUDHA NEXT TO DISPENSARY MULTI-STORIE,G-2 VIDHANA SOUDHA

8022943548

46 Bangalore O/O THE ASST COMM OF POLICE VIJ ,AT NO-1 1 FLR KMK PALYA POLICE STN ,KMK PALYA MN

8022942153

47 Bangalore VIDHANA SOUDHA,SECURITY,OPP VIDHANA 8022943554

48 Bangalore SUPERINTENDENT OF POLICE O/O OF THE ACP YELAHANKA,CHANDRAPPA BUILDING BB ROAD,YELAHANKA

8022943734

49 Bangalore RMC YARD PS BLDG ,,TUMKUR ROAD 8022942157

50 Bangalore O/O THE ASST COMMR OF POLICE ,MICO L/O CONN AT 76 &77 ,1ST FLR 30TH CRS TILAKNGR

8022943466

51 Bangalore NEW ADDRESS AT 2ND FLR,SHIVAJINAGAR STN. ,BLDG,SHIVAJINAGAR, ,B LORE.

8022942096

52 Bangalore C M H ROAD ,INDIRANAGAR ,INDIRANAGAR 8022942098

53 Bangalore CENTRAL CRIME BRANCH ,MYSORE RD ,NEW THARAGUP 8022943082

54 Bangalore CENTRAL CRIME BRANCH ,MYSORE RD ,NEW THARAGUP 8022943083

55 Bangalore O/O THE ACP TRAFFIC ADUGODI ,BMP COMPLEX ADUGODI P S ,LASKAR HOSUR

8022942115

56 Bangalore CON TO MALLESWARAM TRAFFIC ,POLICE STATION, ,MALLESWARAM, 8022942092

57 Bangalore 2ND FLOOR SHIVAJI NAGAR BUS STN BLDG ,,SHIVAJINAGAR 8022942113



58 Bangalore ACP TRAFFIC SOUTH DCP SOUTH ZONE ,SOUTH END CIRCLE SOUTH END RD ,JAYANAGAR BG

8022942090

59 Bangalore 23 P U B ,M GRD ,BANGALORE 8022942117

60 Bangalore ACP TRAFFIC WEST DIVISION, ,UPPARPET POLICE STATION BUILDING ,TANKBUND RD

8022942094

61 Bangalore SUPERINTENDENT OF POLICE WIRELESS,AUDUGODI POLICE STATION(C NEW BLDG ADUGODI POLICE Q,HOSUR RD

8022942069

62 Bangalore ANUGONDANAHALLI POLICE ST ,DODDADOMMASANDRA CROSS ,HOSKOTE TALUK

8027945777

63 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN:AIR PORT ,AIR PORT POLICE STATION,AIR PORT

8022942040

64 Bangalore POLICE STATION,AKKUR ,CHANNAPATNA 8027263253

65 Bangalore SUPERINTENDENT OF POLICE WIRELESS O/O,AMRUTHAHALLI POLICE STATION NO.80,5 CRS,AMRUTHAHALLI,,SRIRAMPURA

8022943644

66 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO,ASHOKANAGAR POLICE STATION NEW BLDG COMMISSIONERATE NR SULEMAN H ,ASHOKANAGAR

8022942076

67 Bangalore THE SUB INSPECTOR OF POLICE,TALUK OFFICE ROAD ,ANEKAL 8027829235

68 Bangalore ASHOKNAGAR POLICE STATION ,BANGALORE ,BG 8022942662 69 Bangalore POLICE STATION ,ATTIBLELE ANEKAL TALUKA ,BENGALURU 8027821360 70 Bangalore ADUGODI TRAFFIC POLICE STATION AUTOMATION,CENTRE CORPN.BLDG

HOSUR LASKAR RD,ADUGODI BG 8022943125

71 Bangalore TYAMAGONDLU ,NELAMANGALA TALUK BANGALORE ,Bangalore 8027828595

72 Bangalore POLICE INSPECTOR ,,BASAVANAGUDI TRAFFIC POLICE STN 8022942668

73 Bangalore SUPDT OF POLICE STATION ,13TH CROSS C T BED BSK II STAGE ,BG 8022943250

74 Bangalore POLICE STATION BIDADI ,RAMANAGARAM TALUK BANGALORE , BIDADI

8027282237

75 Bangalore THE RAILWAY POLICE SUB INSPECTOR BANGALORE ,CONTONMENT RLY POLICE STATION ,VASANTH NAGAR

8022266260

76 Bangalore CITY RAILWAY STATION PLATFORM ,N/A ,SUBHASHNAGAR 8022871057 77 Bangalore SOUTHERN RAILWAY POLICE,,New Police Stn.Bldg. YPR, ,New Police

Stn.Bldg. YPR, 8023376404

78 Bangalore BHARATHINAGARA POLICE ,,STATION 8022942043

79 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN,BOWRING HOSPITAL POLICE- STATION,SHIVAJINAGAR

8022942048

80 Bangalore BANASHANKARI POLICE STN ,,BANGALORE 8022942060

81 Bangalore BSK TRAFFIC SUB ZONE,BVG POLICE STATION ,BLDG,I FLOOR,9TH MAIN,BSK II STAGE,T.R.NAGAR

8022943108

82 Bangalore SUPERINTENDENT OF POLICE WIRELESS,NO.4, 5 MN NR KEB OFFICE 2 BLK, KALYAN NGR, KALYAN NGR

8022942049

83 Bangalore C/T BANASAWADI TRAFFIC POLICE STN ,NEW BLDG,KALYANANAGAR BG ,BG 8022942280

84 Bangalore BASAVESHWARANAGAR POLICE,STATION,KHB ROAD,BANGALORE 8022942013

85 Bangalore MARUTHISEVA NAGAR BG-33 ,,MARUTHISEVA NAGAR BG-33 8025460851

86 Bangalore BYATRAYANAPURA POLICE STN ,,BYATRAUANAPURA BANGALORE 8022942005

87 Bangalore TRAFFIC BYATARAYANAPUR,P S MYSORE RD ,BANGALORE 8022942657



88 Bangalore UCEN08 ,UCEN08 ,UCEN08 8022201560

89 Bangalore BM ROAD RAMANAGARAM ,RAMANAGAR ,BENGALURU RU 8027271103

90 Bangalore CENTRAL POLICE STATION ,,BANGALORE 8022942070

91 Bangalore CENTRAL TRAFFIC ZONE- ,POLICE STATION ,BANGALORE 8022942670

92 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:CHICKPET,CHICKPET POLICE STN,CHICKPET

8022942001

93 Bangalore ZSBN01 ,ZSBN01 ,ZSBN01 8022942664

94 Bangalore CHJ TRAFFIC,,BANGALORE 8028477200

95 Bangalore CHIKKAJALA POLICE ,STATION B B ROAD ,CHIKKAJALA 8028467200

96 Bangalore SUPERINTENDENT OF POLICE WIRELESS,C/T POLICE INSPECTOR COMPUTER- CENTRE CHENNAMMANAKERE ACHUKATTU- POLICE STATION,CHENNAMMANAKERE ACHUKATTU

8022942380

97 Bangalore SUPERINTENDENT OF POLICE WIRELESS,SITE NO 4/P KP AGRAHARA ,CHANDRA L/O

8022942009

98 Bangalore SUPERINTENDENT OF POLICE CHAMARAJPET POLICE STN,BANGALORE,CHAMARAJPET

8022942071

99 Bangalore COMMERCIAL STREET POLICE,STATION,BANGALORE 8022942045

100 Bangalore SUPERINTENDENT OF POLICE WIRELESS,COTTONPET POLICE STATION,COTTONPET

8022942006

101 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN:CUBBONPARK,CUBBONPARK POLICE STATION,CUBBONPARK

8022942087

102 Bangalore CUBBONPARK TRAFFIC ZONE ,POLICE STATION ,BANGALORE 8022942675

103 Bangalore CHANNAPATNA EAST POLICE STATION , CHANNAPATNA TALUK ,BANGALORE 8027251229

104 Bangalore RURAL POLICE STATION ,CHANNAPATNA TALUK BANGALORE ,CHANNAPATNA TALUK BANGALORE

8027251256

105 Bangalore CHANNAPATNA TALUK BANGALORE , CHANNAPATNA TALUK BANGALORE , CHANNAPATNA TALUK BANGALORE

8027251749

106 Bangalore ATTIBELE CIRCLE ,ANEKAL TQ ,BENGALURU 8027821368 107 Bangalore CIRCLE INSPECTOR OF POLICE ,ANEKAL CIRCLE ,ANEKAL 8027829335 108 Bangalore SUPERINTENDENT OF POLICE WIRELESS ,BANGALORE CITY RAILWAY POLICE

STATION ,BANGALORE 8022943234

109 Bangalore CHANNAPATNA TALUK BANGALORE ,, CHANNAPATNA TALUK BANGALORE

8027251416

110 Bangalore SUPERINTENDENT OF POLICE ,RURAL POLICE STATION CHANNAPATNA TALUK BANGALORE ,CHANNAPATNA

8027251621

111 Bangalore CIRCLE INSPECTOR OF POLICE HAROHALLI CIRCLE ,KANAKAPURA TALUK BANGALORE ,KANAKAPURA TALUK BANGALORE

8027562270

112 Bangalore CIRCLE INSPECTOR OF POLICE OFFICE ,MAGADI BANGALORE DT ,MAGADI BANGALORE DT

8027745375

113 Bangalore CPI Office Nanadagudi Circle Bangalore Dist 8027961668

114 Bangalore TRAFFICAID POST ,NELAMANGALA NH4,BANGALORE RURAL DIST ,NELAMANGALA

8027726260

115 Bangalore OFFICE OF CIRCLE INSPECTOR OF ,RAMANAGARAM TALUK BANGALORE ,RAMANAGARAM TALUK BANGALORE

8027271422

116 Bangalore CIRCLE INSPECTOR OF POLICE RURAL CIRCLE ,,RAMANAGARAM TALUK 8027271010



BANGALORE

117 Bangalore KADUGODI CIRCLE,BANGALORE DISTRICT,,KADUGODI CIRCLE,BANGALORE DISTRICT

8028453010

118 Bangalore 0 8027665444

119 Bangalore CR PATNA,CR PATNA,RURAL 8027644444

120 Bangalore DAR Byadrahalli Bangalore Dist 8022942198

121 Bangalore RURAL POLICE STATION ,DODDABALLAPURA ,BENGALURU DI 8027622025

122 Bangalore DY SUPERINTENDNT OFFICE BLDG ,D ,CROSS DODDABALLAPURA ,BENGALURU DT

8027622015

123 Bangalore ZDBL01 ,DBP2,RURAL 8027655241


125 Bangalore SUPERINTENDENT OF POLICE WIRELESS O/O DCP CAR HQRS,BRIYAND SQUARE MYSORE ROAD,BRIYAND SQUARE MYSORE ROAD

8022942420

126 Bangalore SUPRINTENDENT OF POLICE,C/T BABU H N IPS DCP NORTH OFFICE HEGDE NGR NAGAWARA THANISANDRA RF, THANISANDRA

8022942368

127 Bangalore SUPERINTENDENT OF POLICE WIRELESS ,O/O THE DCP CAR SOUTH ,ADUGODI 8022942370

128 Bangalore SUPERINTENDENT OF POLICE WIRELESS SUB POLICE COMMISSIONER CENTRAL DIVN,CUBBON PARK POLICE STATION,SAME COMPOUND.,CUBBON PARK

8022942344

129 Bangalore SUPERINTENDENT OF POLICE WIRELESS,O/O DY.COMMISSIONER OF PO ULSOOR POLICE STATION BUI RAMAIAH CIRC,ULSOOR

8022942312

130 Bangalore D C P NORTH OFFICE, ,C V RAMAN RD,BHD YPR POLICE ,STN,YESHWANT 8022942299

131 Bangalore SUPDT OF POLICE WIRELESS CONN TO DY COMMNR,FOOD WORLD BUILDING,KODIGEHALLI

8022943676

132 Bangalore SOUTH END CIRCLE ,JAYANAGAR ,BANGALORE 8022942309

133 Bangalore SUPT OF POLICE WIRELESS O/O DY COMMR OF POLICE,SOUTH EAST DIVN 80 FT RD 6TH BLK KORAMANGALA,KORAMANGALA

8022943464

134 Bangalore SUPDT OF POLICE WITELESS NEW ADDRESS AT 2ND FLR,SHIVAJINAGAR BUS,STN BLDG,SHIVAJINAGAR,,SHIVAJINAGAR,

8022942346

135 Bangalore C/TO DY COMMR OF POLICE ,TRAFFIC WEST DIV,SIR C V RAMAN RD ,NR YPR POLIC

8022942318

136 Bangalore COP OFFICE ,INFANTRY RD ,BANGALORE 8022942372

137 Bangalore SUPERINTENDENT OF POLICE WIRELESS DCP WEST,UPPARPET POLICE STATION ,BLDG,TANK BUND RD,MEJESTIC ,UPPARPET

8022942356

138 Bangalore BM ROAD RAMANAGARAM ,RAMANAGAR DISTRICT BANGALORE ,RAMANAGAR DISTRICT BANGALORE

8027271100

139 Bangalore POLICE STATION DEVANAHALLI ,B B ROAD ,DEVANAHALLI TOWN BANGALORE RL BANGALORE

8027683820

140 Bangalore DEVANAHALLI POLICE,,STATION DEVANAHALLI TOWN 8027680333

141 Bangalore 02 07 DG&IGP OFFICE ,NRUPATHUNGA ROAD ,BANGALORE 8022943413 142 Bangalore COMPUTER CENTRE,DGP CONTROL ROOM ,7TH FLR O/O THE DG&IG OF

POLICE, ,KAR.STATE, N 8022943463

143 Bangalore 02 7 DG & IGP OFFICE ,NRUPATUNGA ROAD,B"LORE ,NRUPATUNGA ROAD,B"LORE

8022943405

144 Bangalore 02 07 O/O THE DG & IGP ,NRUPATHUNGA ROAD ,BANGALORE 8022942334



145 Bangalore 02 07 O/O DG & IGP ,NRUPATHUNGA ROAD ,BANGALORE 8022943295

146 Bangalore I N A T POLICESTATION ,,DEVANAHALLI 8027681100

147 Bangalore Digp Office Internal security Bangalore City 8022943815

148 Bangalore 07 M S BLDG,,DR B R AMBEDKAR RD 8022943072

149 Bangalore CAUVERY BHAVAN ,K G ROAD ,BANGALORE 8022942279

150 Bangalore UCTO02 ,UCTO02 ,UCTO02 8022942239

151 Bangalore O/O THE DIGP TRAINING, ,COD HOUSE PALACE ROAD, ,CARTON HOUSE

8022942261

152 Bangalore NO 2 3RD BLK CAUVERY SANKIRNA ,,AUDGODI POLI 8022943185

153 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN,DEVARJEEVANAHALLI POLICE-,DEVARJEEVANAHALLI

8022942047

154 Bangalore ZNLA01 ,NLAG,NLA 8027734231

155 Bangalore K I A B D BUILDING ,1 PH 3 BLK ,BANGALORE 8022943718

156 Bangalore SUPT OF POLICE WIRELESS,ELECTRONIC CITY POLICE STN COMPUTER CENTRE NO.101/A INDL AREA EL,ELECTRONIC CITY

8022943476


158 Bangalore (FOREST CELL),V FLOOR. ,K.H.B.BLDG,K.G.ROAD,BG-9. ,K.H.B.BLDG,K.G.ROAD,BG-9.

8022228600

159 Bangalore 05 K H B COMPLEX ,,K G ROAD 8022942234

160 Bangalore SUPERINTENDENT OF POLICE WIRELESS,FRAZERTOWN POLICE STATION,FRAZERTOWN

8022942044

161 Bangalore K.G.HALLI TRAFFIC SUB-ZON ,FRAZER TOWN TRAFFIC POLIC ,FRAZER TOWN, 8022942925

162 Bangalore CONN TO GANGAMMAGUDI POLICE ,STATION ,BANGALORE 8022942026

163 Bangalore GIRINAGAR POLICE STATION ,,BANGALORE 8022942073

164 Bangalore HALASUR POLICE STATION BUILDING ,COMPUTER CENTRE N0.1, CAMBRIDGE ,ROAD, BANGALORE

8022942036

165 Bangalore TRAFFIC POLICE STN ,S V RD HALASURU ,BANGALORE 8022942659

166 Bangalore SUPERINTENDENT OF POLICE WIRELESS,H A L POLICE STATION,H A L 8022942038

167 Bangalore POLICE STATION ,HEBBAGUDI ANEKAL TQ ,BENGALURU 8027832922

168 Bangalore SUPERINTENDENT OF POLICE WIRELESS,HEBBAL POLICE STATION,HEBBAL 8022942031

169 Bangalore HEBBAL TRAFFIC POLICE STATION,,BANGALORE 8022942663

170 Bangalore YELAHANKA TRAFFIC ZONE ,POLICE STATION ,BANGALORE 8022942806

171 Bangalore SUPERINTENDENT OF POLICE WIRELESS,HENNUR POLICE STATION,HENNUR 8022942053

172 Bangalore SUPERINTENDENT OF POLICE WIRELESS,CUBBONPET MN RD,OPP.L.I.C.BLDG,,CUBBONPET MN RD,

8022942075



173 Bangalore ULSOOR GATE TRAFFIC ,POLICE STATION ,BANGALORE 8022942660

174 Bangalore HIGH GROUNDS POLICE STN (COMPUTER),PARKING LOT OPPOSITE TO R C ROAD,BANGALORE

8022942083

175 Bangalore PARKING LOT ,OPP RACE COURSE ROAD ,BANGALORE 8022942917 176 Bangalore POLICE STN HAROHALLI ,,KANAKAPURA TALUK BANGALORE 8027562240

177 Bangalore POLICE STATION ,HOSAHALLI ,DODDABALLAPU 8027656008 178 Bangalore UHKT05 ,UHKT05 ,UHKT05 8027931570

179 Bangalore O/O THE SUPDT OF POLICE WIRELESS ,CONN AT COMPUTER CENTER ,HULIMAVU POLICE STN NO 101 BGT RD BG

8022943477

180 Bangalore NO 304, A-1, CAUVERY BLK ,NATIONAL GAMES VILLAGE,BANGALORE 8022942308

181 Bangalore 23 PU BLDG ,M G ROAD ,BANGALORE 8022942225

182 Bangalore IGP Training Office PUB Bldg MG Road Bangalore 8022943031

183 Bangalore IJOOR POLICE STATION GROUND FLOOR ,OFFICE OF THE DYSP LEFT SIDE BUILDING ,RAMANAGARAM

8027271786

184 Bangalore SUPERINTENDENT OF POLICE WIRELESS INDIRANAGAR POLICE STATION,,INDIRANAGAR,,INDIRANAGAR,

8022942037

185 Bangalore INDIRANAGAR TRAFFIC ZONE KPWD QTRS ,OPP J.B NAGAR POLICE STATION ,J.B NGR BANG

8022942658

186 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN T,JNANABHARATHI POLICE STN,JNANABHARATHI

8022942010

187 Bangalore SUPERINTENDENT OF POLICE WIRELESS,JEEVANBIMANAGARA POLICE STATION CA SITE OPP OLD POLICE STN 10TH MN RD,JEEVANBIMANAGARA

8022942039

188 Bangalore SUPERINTENDENT OF POLICE WIRELESS,NEW POLICE STN BUILDING,,J C NAGAR, BG

8022942030

189 Bangalore JALAHALLY POLICE STATION ,,BANGALORE 8022942023

190 Bangalore JAGJIVANRAMNAGAR POLICE ,,STATION JAGJIVANRAMN 8022942007

191 Bangalore CONN AT JAYANAGAR POLICE STATION,,4TH BLK JAYANAGAR 8022942058

192 Bangalore CONN AT TRAFFIC SUB ZONE,POLICE STATION BLDG 30TH CRS ,4TH BLK JAYA 8022942669

193 Bangalore SUPERINTENDENT OF POLICE WIRELESS,DNO- BLDG-J P NAGAR POLICE STATION,J P NAGAR

8022942059

194 Bangalore SUPERINTENDENT OF POLICE WIRELESS,KADUGODI POLICE STATION COMPUTER CENTER,NEAR KADUGODI

8022943478

195 Bangalore SUPERINTENDENT OF POLICE WIRELESS,KENGERI POLICE STATION,KENGERI BANGALORE

8022942008

196 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN T,KADUGONDANAHALLY POLICE-,KADUGONDANAHALLY

8022942052

197 Bangalore KEMPEGOWDANAGAR POLICESTN ,,BANGALORE 8022942074

198 Bangalore NO 5 MILLERS RD ,KANAKAPURA TALUK BANGALORE ,KANAKAPURA TALUK BANGALORE

8027541240

199 Bangalore KALASIPALYA POLICE STN ,,KALASIPALYA BANGALORE 8022942003



200 Bangalore SUPERINTENDENT OF POLICE WIRELESS,NO.8 19TH MN 6TH BLK B/H KORAMANGALA POLICE STN,KORAMANGALA

8022942066

201 Bangalore KAMAKSHIPALYA POLICE-STAT,,NO 1,NHBCS L/O,SWAYAMPRAB 8022942014

202 Bangalore CT:CIRCLE INSPECTOR OF POLICE ,TRAFFIC DIVISION(PS),NR OLD ,CHEK PO,KAMA

8022943009

203 Bangalore O/OSUPERINTENDENT OF POLICE (WIRELESS) CONN TO KODIGEHALLI 9 1 THINDLU MAIN ROAD,VIRUPAKSHAPURA KODIGEHALLI ,KODIGEHALLI

8022943703

204 Bangalore 71/A[70] KATHANO267/71 ,BBMPKATHANO822/71A ,KOTTHANUR VI 8022943694

205 Bangalore SUPERINTENDENT OF POLICE WIRELESS,K P AGRAHARA POLICE STN,K P AGRAHARA

8022942015

206 Bangalore POLICE STATION KANAKAPURA TALUK BANGALORE ,POLICE STATION KANAKAPURA TALUK BANGALORE ,POLICE STATION KANAKAPURA TALUK BANGALORE

8027523616

207 Bangalore POLICE STATION NEAR TOWN MUNCIPAL OFFICE ,KANAKAPURA ,BENGALURU

8027522441

208 Bangalore SUPERINTENDENT OF POLICE WIRELESS,K R PURAM POLICE STATION,K R PURAM

8022942050

209 Bangalore TRAFFIC POLICE STATION ,KRPURAM BG ,KRPURAM BG 8022942812

210 Bangalore SUBRAMANYAPURA PS BLDG ,SUBRAMANYAPURA BANGALORE ,SUBRAMANYAPURA BANGALORE

8022943109

211 Bangalore POLICE TRAINING COLLEGE ,,CHANNAPATNA TOWN BANGALORE 8027251248

212 Bangalore COMMANDANT IST BNKSRP ,RICHMOND ROAD ,BANGALORE 8022942555

213 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN T 60 I BN KSRP ,RICHMOND ROAD ,BANGALORE

8022942316

214 Bangalore O/O THE COMMDT 03 BN KSR,KORAMANGALA BANGALORE ,BANGALORE 8022942842

215 Bangalore SARJAPURAROAD ,KORAMANGALA,KORAMANGALA 8022942396

216 Bangalore KSRP 4TH BETTALION NEW BL ,01ST BLK KORAMANGALA ,BG 8022942838

217 Bangalore THE COMMDT KSRP ,,SARJAPUR RD 8022942398

218 Bangalore KSRP,KUDLU HUSKUR POST ,BANGALORE ,BANGALORE 8028440661

219 Bangalore POLICE STATION ,KUDUR MAGADI TALUKA ,BENGALURU DI 8027762241

220 Bangalore SUPERINTENDENT OF POLCIE WIRELESS,MADIVALA POLICE STATION,MADIVALA

8022942064

221 Bangalore C/T MADIVALA TRAFFIC SUBZONE ,1ST FLR MADIVALA POLICE STN,HOSUR RD 8022943116

222 Bangalore THE SUB INSPECTOR OF POLICE POLICE STATION ,MAGADI TOWN ,MAGADI TOWN BENGALURU RU

8027745224

223 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:CITY MA,1ST FLR CITY MARKET POLICE STN,CITY MARKET BANGALORE

8022942004

224 Bangalore KALAPAYAM POLICE STN PREMISES ,KALASIPALYAM MN RD ,KALASIPALYAM MN RD

8022942808

225 Bangalore SUPERINTENDENT OF POLICE WIRELESS MAHADEVAPURA POLICE,SINGAIANAPALYA, WHITEFIEL,WHITEFIELD

8022942042



226 Bangalore CONN AT JAYADEVA FLY OVER ,POLICE STATION BLDG ,BTM L/O BG 8022943118

227 Bangalore M K DODDI POLICE STATION BEVOOR ,CHANNAPATNA TALUK BANGALORE ,CHANNAPATNA TALUK BANGALORE

8027266231

228 Bangalore MAHALAKSHMI L/O POLICE- ,STATION ,BANGALORE 8022942019

229 Bangalore MAGADI RD POLICE STATION ,,BANGALORE 8022942012

230 Bangalore BEH MAGADI RD TRAFFIC POL ,MAGADI ROAD POLICE QUARTE ,BANGALORE 8022942672

231 Bangalore MALLESWARAM POLICE STN ,BANGALORE ,BANGALORE 8022942016

232 Bangalore CT:MALLESWARAM TRAFFIC POLICE ,STATION ,BANGALORE 8022942810

233 Bangalore POLICE STATION NANDAGUDI ,HOSKOTE TALUK BANGALORE ,HOSKOTE TALUK BANGALORE

8027961250

234 Bangalore NLO POLICE STATION ,NO 6 SFHS AREA ,NANDINI LAYO 8022942035

235 Bangalore Nelamangala PS Bangalore Dist 8027725223

236 Bangalore SUB INSPECTOR OF POLICE ,POLICE STATION ,NELAMANGALA 8027722133

237 Bangalore PARAPPANA AGRAHARA POLICE ,STN OPP CENTRAL PRISONBLDG,PARAPPANA AG

8022943468

238 Bangalore PEENYA POLICE STATION,,PEENYA 8022942028

239 Bangalore IST FLR,ASHOKANAGAR POLICE STN BLDG,TRAFFIC MGMT.CENTRE,COMMISSIONARATE ,ROAD,B"LORE.

8022943030

240 Bangalore SUPERINTENDENT OF POLICE WIRELESS C,RAJAGOPAL NGR POLICE STN(NEW BLDG) NO.137/2,LAGGERE,NR SHANESHVARA,RAJAGOPAL NGR

8022942021

241 Bangalore RAJ TRAFFIC POLICE STN ,12TH MN RD ,RAJAJINAGAR, 8022942807

242 Bangalore SUPERINTENDENT OF POLICE WIRELESS,R M C YARD POLICE STATION,R M C YARD

8022942027

243 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN ,RAMAMURTHYNAGAR POLICE-,RAMAMURTHYNAGAR

8022942051

244 Bangalore D A R POLICE QUARTERS ,B M ROAD ,CHANNAPATNA 8027255488

245 Bangalore RAJAJI NAGAR POLICE STATI ,,2ND BLK,RAJAJI NGR 8022942018

246 Bangalore SUB INSPECTOR OF POLICE ,OFFICE OF THE DYSP STATION BEHIND RIGHT SIDE BUILDING GROUND FLOOR ,RAMANAGARAM

8027271321

247 Bangalore POLICE STATION RAMANAGARAM TALUK BANGALORE ,POLICE STATION RAMANAGARAM TALUK BANGALORE ,POLICE STATION RAMANAGARAM TALUK BANGALORE

8027271230

248 Bangalore SUPERINTENDENT OF POLICE WIRELESS,R T NAGAR POLICE STATION,R T NAGAR

8022942034

249 Bangalore IST FLR ROSE BAZAR.,,BELLARY ROAD,HEBBAL, 8022942813

250 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:,SANJAYNAGAR POLICE STN,BANGALORE

8022942029

251 Bangalore POLICE STATION SARJAPURA ,,ANEKAL TALUK 8027823032



252 Bangalore SATHANUR POLICE STATION SATHANUR ,KANAKAPURA TALUK BANGALORE ,KANAKAPURA TALUK BANGALORE

8027551233

253 Bangalore SUBRAMANYANAGAR POLICE ST ,24/4,I-MN RD,E-BLK,DR RAJ ,RAJ 2ND STG 8022942020

254 Bangalore 7 M S BUILDING,DR AMBEDKAR ROAD ,BANGALORE 8022943781

255 Bangalore 7 M S BUILDING ,DR AMBEDKAR ROAD ,BANGALORE 8022943783

256 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN T,SOLADEVANAHALLY POLICE STATION,SOLADEVANAHALLY

8022942025

257 Bangalore POLICE OFFICE,CONTROL ROOM,NO.5. ,BANGALORE ,VASANTHANAGA 8022264170

258 Bangalore CHANNAPATNA TALUK BANGALORE,, CHANNAPATNA TALUK BANGALORE 8027251415

259 Bangalore OFFICE NEW BUILDING D CROSS ROAD ,DODDABALLAPURA BENGALURU DT ,DODDABALLAPURA BENGALURU DT

8027622052

260 Bangalore NELAMANGALA TALUK BANGALORE , NELAMANGALA TALUK BANGALORE , NELAMANGALA TALUK BANGALORE

8027722688

261 Bangalore 1ST FLOOR OF RIGHT SIDE BUILDING ,NEAR HORTICULTURE DEPARTMENT ,NEAR HORTICULTURE DEPARTMENT

8027271878

262 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO,SILVER JUBILEE PARK POLICE STN,SILVER JUBILEE PARK

8022942079

263 Bangalore VENKATESWARA NGRRD ,,JAKKURPO YELAHANKA BANGALORE 8022943692

264 Bangalore SHIVAJINAGAR POLICE ,STATION ,BANGALORE 8022942046

265 Bangalore COMMERCIAL STREET TRAFFIC ZONE ,SHIVAJINAGAR POLICE STATION NEW,BLDG, BROADW

8022942920

266 Bangalore 7 O/O STATE CRIME RECORDS,,DR BR AMBEDKAR RD 8022943683


268 Bangalore NO.5, MILLER ROAD,BANGALORE. ,,VASANTH NAGA 8022264350

269 Bangalore 1 ST WARD ,NEAR HARTICULTURE OFFICE ,RAMANAGARA 8027273700

270 Bangalore 640 1ST MN ,I STAGE INR BG-38. ,I STAGE INR BG-38. 8025284880

271 Bangalore 5 K S P T S ,B M ROAD ,CHANNAPATNA 8027253467

272 Bangalore SP Railways Bangalore City 8022943176

273 Bangalore 01 03 O/O THE DG & IGP ,NRUPATHUNGA ROAD ,BANGALORE

8022942243

274 Bangalore SIDDAPURA POLICE STN SDS SANITO,,HOSPITAL 8TH MN 1ST BLK 8022942068


276 Bangalore SUPERINTENDENT OF POLICE WIRELESS,SAMPANGIRAMNAGAR POLICE STATION,SAMPANGIRAMNAGAR

8022942078

277 Bangalore CONN TO:SREER ,,SRIRAMPURAM POLICE STN 8022942017

278 Bangalore SADASHIVA NAGAR POLICE STATION, ,,NEW BEL ROAD, 8022942085



279 Bangalore VYALIKAVAL TRAFFIC SUB ZONE ,SADASHIVANAGAR POLICE STN ,BEL ROAD,BG

8022942915

280 Bangalore SULIBELE POLICE STATION ,HOSKOTE TALUK ,BENGALURU 8027952415

281 Bangalore TRAFFIC POLICE STATION OFFICE OF THE DYSP,LEFT SIDE BUILDING 1ST FLOOR ,RAMANAGARAM

8027273904

282 Bangalore THALAGHATTA,UTKP01 ,UTKP01 8028435250

283 Bangalore Thyamagondlu PS Bangalore Dist 8027732033

284 Bangalore DNO- BLDG-THILAKNAGAR POLICE STN ,BANGALORE ,BANGALORE 8022942571

285 Bangalore TAVAREKERE POLICE STATION ,MAGADI BANGALORE ROAD ,TAVAREKERE

8028434365

286 Bangalore BANGALORE DIST,BANGALORE-560067 ,,BANGALORE DIST,BANGALORE-560067

8028452268

287 Bangalore SUPERINTENDENT OF POLICE WIRELESS,T R NAGAR POLICE STATION NEW BLDG 9TH MN,GAYATHRI BHAVAN RD BSK II STG, ,T R NAGAR

8022942062

288 Bangalore SUPERINTENDENT OF POLICE WIRELESS CONN TO:UPPARPET,UPPARPET POLICE STATION COMPUTER WING TANK BUND RD,UPPARPET BANGALORE

8022942002

289 Bangalore ZSBN01 ,ZSBN01 ,ZSBN01 8022942665

290 Bangalore VICTORIA HOSPITAL POLICE,STATION ,BANGALORE 8022942056

291 Bangalore POLICE STATION ,VIJAYAPURA ,DEVANAHALLI 8027668444

292 Bangalore SUPERINTENDENT OF POLICE WIRELESS,VIJAYA NAGAR POLICE STATI,VIJAYA NAGAR

8022942011

293 Bangalore VIJAYANAGARA TRAFFIC ZONE ,POLICE STATION ,BANGALORE 8022942809

294 Bangalore VYALIKAVAL POLICE STATION ,2ND MN ROAD ,VYALIKAVAL 8022942084

295 Bangalore VIVEKNAGAR POLICE STATION ,,BANGALORE 8022942080

296 Bangalore DEVANAHALLI TALUK ,BANGALORE RU,BANGALORE RU 8027647399

297 Bangalore VIDYARANYAPURA POLICE STN ,,BANGALORE 8022942024

298 Bangalore SUPERINTENDENT OF POLICE WIRELESS,VIDHANASOUDHA POLICE GROUND FLOOR M.S. BUILDING,VIDHANASOUDHA

8022942086

299 Bangalore SUPERINTENDENT OF POLICE CONN TO U V TOW,OUT POST,GROUND FLR,, V V TOWER AMBEDKAR VEEDHI

8022943443

300 Bangalore PI WHITEFIELD TRAFFIC,,NR KADUGODI POLICE QTR 8022943706

301 Bangalore SUPERINTENDENT OF POLICE WIRELESS,WILSON GARDEN POLICE STN,WILSON GARDEN

8022942077

302 Bangalore POLICE INSPECTOR TRAFFIC WILSON GDN ,SIDDAPURA POLICE STN 1ST FLR ,SIDDAPURA

8022943120



303 Bangalore SUPERINTENDENT OF POLICE WIRELESS,WHITEFIELD POLICE STN COMPUTER CENTER6/2 KAMALAMM,WHITEFIELD

8022943479

304 Bangalore SUPERINDENT OF POLICE WIRELESS CONN TO,ULSOOR GATE WOMEN POLICELIC BLDG, OPP.BANAPPA PAR,CUBBONPET, BG

8022942081

305 Bangalore SUPERINTENDENT OF POLICE WIRELESS,POLICE STATION NEW BLDG.,YELAHANKA CIRCLE,,YELAHANKA

8022942032

306 Bangalore NO.809,HIG,MOTHER DAIRY RD,YNK NT,BG 8022942033

307 Bangalore CY COMMR OFFICE,GRD FLR, ,YPR POLICE STN, ,YPR 8022942022

308 Bangalore YESHWANTHAPUR TRAFFIC ,ZONE POLICE STATION ,BANGALORE 8022942661

309 Bangalore Penya Traffic P S Traffic West Dvsn Blore 8022942674

310 Bangalore Byappanahalli PS East Dvsn Blore 8022942041

311 Bangalore Rajrajeshwarinagar PS West Dvsn Blore 8022942055

312 Bangalore Basavangudi PS South Dvsn Blore 8022942057

313 Bangalore Micolay out PS, South East Dvsn Blore 8022942065

314 Bangalore Hanumanthnagar PS South Dvsn Blore 8022942072

315 Bangalore PDMS Training School Yelahanka Blore 8022942390

316 Bangalore APTS Training School Yelahanka Blore 8022942392

317 Bangalore ACP Office Banashankari South Dvsn Blore 8022943473

318 Bangalore Rajanukunte PS Bangalore Dist 8028468936

319 Bangarpet The Superintendent of Police,Champion Reefs,Andersonpet, KGF 8153274282

320 Bangarpet Bangarpet Police Stn,,Sait Compound, BWP 8153255228

321 Bangarpet Railway Police Sub Inspector, Railway Station,KGF Rd, BWP 8153255304

322 Bangarpet The Superintendent of Police,,BEML Nagar, KGF 8153263179

323 Bangarpet The Superintendent of Police,,Bethamangala, KGF 8153277623

324 Bangarpet The Superintendent of Police,,Champion Reefs, KGF 8153274289

325 Bangarpet Circle Inspector of Police,KGF Mn Rd,Sait Compound, BWP 8153255402

326 Bangarpet Circle Inspector of Police,Champion Reefs ,Andersonpet, KGF 8153274575

327 Bangarpet The Superintendent of Police,,Oorgaum, KGF 8153262530

328 Bangarpet The Superintendent of Police,Circle Inspector of Police,Robertsonpet, KGF 8153260776

329 Bangarpet The Superintendent of Police,New Bldg,Circle Inspector Off, DBH Rd SID 8153256509

330 Bangarpet The Superintendent of Police,Circle Inspector of Police,MB Road, CBL 8153273440

331 Bangarpet The Superintendent of Police,,Robertsonpet, KGF 8153260275

332 Bangarpet SODDT of Police,DERB Dist,Champion Reefs, KGF 8153274743

333 Bangarpet The Superintendent of Police,,Kamasamudram, Bangarpet 8153259028


335 Bangarpet The Superintendent of Police,,Robertsonpet, KGF 8153260283





338 Bangarpet Champiom Reefs,,Andersonpet, KGF 8153274291

339 Bangarpet SP Banglow,Nr First Grade College,Oorgaum, KGF 8153271791

340 Bantwal State Govt Police,,Rural Police Station 8255235000

341 Bantwal State Govt Police,,Jodumarga 8255232111

342 Bantwal State Govt Police,,Vittal 8255239233

343 Basavakalyan Police Station,,Near Ghandhi Chowk 8481252333

344 Basavakalyan Circle Inspector of Police,,BVK Town 8481250336

345 Basavakalyan Sub Inspector of Police,,Police Station Hulsoor 8481253025

346 Basavakalyan #N/A 8481259055

347 Basavakalyan SIP,Police Station,Urki Road Matala 8481257433

348 Basavakalyan Sub Inspector of Police,,Police Station Mudabi 8481259833

349 Basavakalyan Sub Inspector of Police,,Police Station Sastapur 8481259045

350 Basavakalyan Circle Inspector of Police,,Basavakalyan 8481250011

351 Basavanabagewadi

supdt of police new bldg near cpi office basavan bagewadi,basavan bagewadi,basavan bagewadi

8358245333


supdt of police conn to circle inspector police basavan bagewadi,basavan bagewadi,basavan bagewadi

8358245244


police sub inspector police station managuli,managuli,managuli 8358240833

354 Basavapatna sub inspector of police,police station,basvapatna post 8180272463

355 Basavapatna police station,santhebennur,taluk channagiri 8180256437

356 Belgaum sup of police,,kagawad 8339264633

357 Belgaum sup of police,,aigali 8289259433

358 Belgaum sup of police,,athani 8289251133

359 Belgaum supdt of police,new bldg,bauxite road 8312405250

360 Belgaum railway police sub,ispector,pol rly station 8312405273

361 Belgaum dist sup of police,,camp belgaum 8312405234

362 Belgaum sup of police,,dist police office bm 8312474365

363 Belgaum sup of police,,kakti 8312405246

364 Belgaum the dist.supdt.of police,,head quarters 8312405229

365 Belgaum sup of police ,,control room bgm 8312405255

366 Belgaum the dep insp gen,residence,sp banglow PHQ bgm 8312405200

367 Belgaum sup of police,,police stn kakti 8312405203

368 Belgaum the dist sup of police,,belgaum 8312405232

369 Belgaum commandant ,ksrp,jamboti rd machhe 8312412252

370 Belgaum sup of police,new malmaruti stn,sringr belgaum 8312405251

371 Belgaum police stn ,,sambra 8312405239



372 Belgaum THE SUPDT OF POLICE,MARKET,BELGAUM 8312405242

373 Belgaum police iinspector,,intelegence police bhavan 8312475703

374 Belgaum dy director rfsl,,kulkarni lay out bgm 8312405249

375 Belgaum rural pol stn ,adarsh ngr,belgaum 8312405252

376 Belgaum cpi ,belgaum city dspkb,camp belgaum 8312405219

377 Belgaum dc compound ,court rd chennamma,circle belgaum 8312405221

378 Belgaum suptd of police rural cpi ,office kacheri rd,belgaum 8312405223

379 Belgaum sup of police,,shahapur bgm 8312405244

380 Belgaum sup of police ,police bhavan,parade ground bgm 8312405204

381 Belgaum the dist sp residence,,PHO belgaum 8312405205

382 Belgaum police inspector,,tilakwadi 8312405236

383 Belgaum district supdt of police,,belgaum 8312405240

384 Belgaum sp of police traffic,police stn south,camp belgaum 8312405248

385 Belgaum sup of police udyambag,,ind estate 8312405238

386 Belgaum sup of police,,traffic north bgm 8312405253

387 Belgaum CPI Office Bagewadi Circle Belgaum Dist 8312405279

388 Belgaum Bagewadi PS Belgaum Dist 8312405280

389 Bellary POLICE STATION,,RAILWAY STATION 8392276063

390 Bellary HPT ROAD,,TALUK OFFICE GROUND 8392276461


392 Bellary CART STREET,,BELLARY 8392272022

393 Bellary cowl bazar,,police station 8392240731

394 Bellary DSP,DAR,,S.N.PET 8392277417

395 Bellary POLICE STATION,,BELLARY 8392258100

396 Bellary ATP ROAD,,BELLARY 8392272192

397 Bellary POLICE STATION,,HATCHOLLI 8392241613

398 Bellary POLICE STATION,,KUDITHINI 8392248100

399 Bellary police station,,moka 8392293228

400 Bellary POLICE STATION,,P D HALLI 8392265010

401 Bellary POLICE STATION,,GANDHINAGAR 8392258367

402 Bellary AP ROAD,PS GROUND,GANDHINAGAR 8392272322


404 Bellary POLICE STATION,,BELLARY 8392266333

405 Belthangady Belthangady,,Mangalore 8256232093

406 Belthangady Venur,,Belthangady 8256286232

407 Belur SUB INSPECTOR OF POLICE,AREHALLY POLICE STATION,AREHALLY BELUR 8177221342

408 Belur SI OF POLICE,NEHRUNAGAR NEW POLICE STATION,BELUR HASSAN 8177222444

409 Belur CI OF POLICE,OLD POLICE ROAD,BELUR HASSAN 8177222460

410 Belur SUPERINTENDENT OF POLICE,CONNECTED TO HALEBEEDU ,POST HALEBEEDU 8177273201



411 Bhadravati suptd of police,rangappa circle,bhadravathi 8282266033

412 Bhadravati suptd of police,conn to trafic police,nt building n t bhadravathi 8282276314

413 Bhadravati suptd of police,circle inspector,rangappa circle bhadravathi 8282266549

414 Bhadravati sub inspector of police,police station,holehonnur bhadravathi 8282235494

415 Bhadravati Hosamane Shivaji Circle PS Shimogga Dist 8282266022

416 Bhadravati police station,opp sub inspector of police,n t police station bhadravathi 8282274313

417 Bhadravati suptd of police,police station old town,bhadravathi 8282266343

418 Bhadravati sub inspector of police,paper town,bhadravathi 8282270456

419 Bhadravati Bhadravati DAR Shimogga Dist 8282270495

420 Bhadravati s p shimoga,suptd of police,nt rsu bhadravathi 8282274252

421 Bhalki Town Police Station,,Old City Road 8484262323

422 Bhalki Circle Inspector of Police,Police Station ,Bhalki 8484260312

423 Bhalki Police Station,,Dhannura 8484264231

424 Bhalki DSP,Police Station ,HBD Road 8484262226

425 Bhalki Police Station,,Katakchincholli 8484265233

426 Bhalki DSP ,,Police Station 8484262233

427 Bhalki Sub Inspector of Police,Police Station ,Bhalki 8484262333

428 Bhatkal Rural Police Station,Jali Society Bldg,Azad Nagar 8385227333

429 Bhatkal Bhatkal Town Police Station,New Building,V T Road 8385226333

430 Bhatkal Police Station,Kerekatte,Murdeshwar 8385268896

431 Bhatkal Dy S P Office,Bhatkal,Bhatkal 8385226413

432 Bidar Police Sub Inspector,Railway Station,Raiway Ploice Station 8482226389

433 Bidar Circle Inspector of Police,Market Police Station,Mangalpet 8482226714

434 Bidar CPI Town DPO Computer Section,Police Control Room ,Mangalpet 8482231387

435 Bidar Circle Inspector of Police,SP Office,Mangalpet 8482226715

436 Bidar O/O SP Bidar,DSP Police,Mangalpet 8482226705

437 Bidar SI Police,Gandhi Gunj Police Station,Gandhi Gunj 8482226233

438 Bidar New Market Police Station,OPP DCC Bank,ZHB Road 8482226709

439 Bidar New Town Police Station,New Building,Gurunagar Layout 8482228256

440 Bidar Police Inspector Intelliance,,Mangalpet 8482225179

441 Bidar SI Police,Rural Police Station,Mangalpet 8482226711

442 Bidar Sub Inspector of Police,Police Station ,Bagdal 8482242633

443 Bidar SIP,,Police Station Janwada 8482244033



444 Bidar SP Bidar,Residence,Near ZHB Road Rly Gate Hugeri 8482226701

445 Bidar SP District Police Office,,Mangalpet 8482222618

446 Bidar SP Office,,Managapet 8482226700

447 Bidar District SP,Town Police,Old City 8482231046

448 Bidar Traffic Police Station,SP Bidar,Mangalpet 8482226713

449 Bidar Wile Less Station,SP OFFICE,Mangalpet 8482226704

450 Bidhar Circle Inspector of Police,Police Station ,Aurad 8485280048

451 Bidhar CPI,Police Station,Kamalnagar 8485285324

452 Bidhar Police Station,Indiranagar,Kamalnagar 8485285223

453 Bidhar Police Station,,Chintaki 8485284033

454 Bidhar Sub Inspector of Police,Police Station,Santhpur 8485287633

455 Bidhar Sub Inspector of Police,Police Station ,Thanakushnoor 8485288833

456 Bijapur supdt of police police stn new bldg babaleshwar,babaleshwar,babaleshwar 8355283033

457 Bijapur superintendent of police rajendranagar near banjara cross solapur rd bijapur,,bijapur

8352263333

458 Bijapur supdt of police new bldg opp samudayaa bldg apmc yard police stn indi rd bijapur,bijapur,bijapur

8352252791

459 Bijapur supdt of police near railway bridge sindagi rd bijapur,bijapur,bijapur 8352250923

460 Bijapur supdt of police jorapur street solapur rd bijapur,bijapur,bijappur 8352250849

461 Bijapur circle police inspector chadachan,chadachan,chadachan 8352278935

462 Bijapur dist supdt of polce jorapurpeth solapur rd bijapur,bijapur,bijapur 8352250287

463 Bijapur supdt of police police control room nr water tank gr floor solapur rd bijapur,,bijapur

8352250844

464 Bijapur Dy supdt dcrb supdt of police near water tank solapur rd bijapur ,bijapur,bijapur

8352222157

465 Bijapur supdt of police gandhi chowk police sstation m g rd bijapur,bijapur,bijapur 8352250033

466 Bijapur supdt of police psi l & o near railway bridge stn rd bijapur,bijapur,bijapur 8352250214

467 Bijapur IRB Bijapur Dist 8352251987

468 Bijapur supdt of police traffic police station DAQ headQrts new bldg solapur rd bijapur,bijapur,bijapur

8352253100

469 Bijapur supdt of police asst admin office solapur rd bijapur,bijapur,bijapur 8352250152

470 Bijapur dist supdt of police s p office solapur rd bjapur,bijapur,bijapur 8352250023



471 Bijapur supdt of police new police station tikota,tikota,bijapur 8352231533

472 Bijapur supdt of police sub inspector traf jorapurpeth solapur rd bijapur,bijapur,bijapur 8352252600

473 Bijapur Bijapur Railways Karnataka Railways 8352250883

474 Bijapur CPI Office Chadchan Circle Bijapur Dist 8422278935

475 Biligi supdt of police,police station road ,bilagi 8425275233

476 Chadchan supdt of police bijapur police station chadachan,chadachan,chadachan 8422278013

477 Chadchan the supdt of police bijapur police station horti,horti,horti 8422283733

478 Chadchan the supdt of police bijapur psi zalaki police station govt bldg n h 13 ballolli,balolli,ballolli

8422282233

479 Challakere superintendent of police,conn to circle inspector,police station 8195250239

480 Challakere CPI Office Challakera Circle Chitradurga Dist 8195222688

481 Challakere police station,,parashurampura 8195254533

482 Challakere deputy superintendent of police,,tr nagara 8195251010

483 Chamrajnagar THE SUPERINTENDENT OF POLICE,DISTRICT POLICE OFFICE,B RACHAIAH DOUBLE RD

8226226121

484 Chamrajnagar SUPERINTENDENT OF POLICE,DISTRICT POLICE OFFICE, B RACHAIAH DOUBLE RD

8226222383

485 Chamrajnagar supt of police,,chamarajanagar 8226222058

486 Chamrajnagar Superintendent of Police Station,,Kuderu 8226234439

487 Chamrajnagar INSPECTOR OF POLICE STATE INTELIGENCE,,RURAL POLICE STATION BUSSTAND RD

8226222215

488 Chamrajnagar Rural Police station,,Near stadium 8226222092

489 Chamrajnagar Office of Deputy supdt of police,,double road 8226222090

490 Chamrajnagar THE POLICE STATION 74/3 BDO OFFICE BLDG,,SANTHEMARAHALLI 8226240250

491 Chamrajnagar SUPERINTENDENT OF POLICE,DISTRICT POLICE OFFICE,B RACHAIAH DOUBLE RD 8226222243

492 Chamrajnagar #N/A 8226224006

493 Chamrajnagar THE SUPERINTENDANT OF POLICE,,CHAMARJANAGARA 8226222047

494 Chamrajnagar POLICE STATION,,YELANDUR 8226240028

495 Channagiri new building,,channagiri 8189228133

496 Channagiri cpi office,,channagiri 8189228061

497 Channarayapatna

C R PATNA,CHANNARAYAPATNA,HASSAN 8176252237

498 Channarayapatna

SUB INSPECTOR OF POLICE,RMC YARD,CHANNARAYAPATNA RURAL POLICE STATION

8176254933

499 Channarayapatna

POLICE STATION,CR PATNA,CHANNARAYAPATNA HASSAN 8176252333



500 Channarayapatna

SI OF POLICE,POLICE STATION,HIRISAVE CHANNARAYAPATNA 8176226888

501 Channarayapatna

SUB INSPECTOR OF POLICE,NUGGEHALLI,CHANNARAYAPATNA 8176233033

502 Channarayapatna

SI OF POLICE,SHRAVANABELAGOLA CHANNARAYAPATNA,HASSAN 8176257229

503 Chikkaballapur Chikkaballapur Traffic PS Chikkaballapur Dist 8156275567

504 Chikkaballapur the superintendent of police police station ,,distpolicecirclemgroadl 8156274807

505 Chikkaballapur MB Road,,CBL 8156275511

506 Chikkaballapur Nr Police Circle,,CBL 8156275600

507 Chikkaballapur Sub Inspector of Police,Police Stn,Gudibande 8156261025

508 Chikkaballapur Nr Ganapathi Temple,,MG Road 8156272657

509 Chikkaballapur Dy Supdt of Police,,CBL 8156272423

510 Chikkaballapur the superintendent of police police station ,,near police circle,cbl 8156274000

511 Chikkaballapur DYSP Qrts,BB Road,Vapsandra, CBL 8156273000

512 Chikkaballapur Circle Inspector of Poilce,,CBL 8156272262

513 Chikkanayakanahalli

Police station,,Near Old court 8133267234


Police station,,Handanakere 8133257660


Police station,,Huliyar 8133256150

516 Chikkodi sup of police,,police stn cki 8338272133

517 Chikkodi sup of police ,,cpi chikodi 8338272112

518 Chikkodi cpi office 132,,andolan ngr npn 8338220553

519 Chikkodi sup of police,mahadev galli,nippani 8338220513

520 Chikkodi sup of police,,nippani 8338220213

521 Chikkodi sup of police ,,nippani 8338220033

522 Chikkodi police station ,,sadalga 8338251633

523 Chikkodi sdpo,,sdo chikodi 8338272147

524 Chikmagalur SUPERINTENDENT OF POLICE,SUB INSPECTOR OF POLICE,ALDUR CHIKMAGALUR TQ

8262250041

525 Chikmagalur POLICE STATION,BASAVANAHALLI,CHIKMAGALUR 8262222102

526 Chikmagalur CPI Office Town Circle Chikkamagalur Dist 8262228120

527 Chikmagalur RESERVE POICE INSPECTOR KARNATAKA ARMED FORCE,NEW BLDG RAMANAHALLI NORTH,CHIKMAGALUR

8262222150

528 Chikmagalur THE SUPERINTENDENT OF POLICE,HOSMANE EXTENTION,CHIKMAGALUR 8262235608

529 Chikmagalur Mallandur PS Chikkamagalur Dist 8262248222

530 Chikmagalur SUB INSPECTOR OF POLICE BEHIND AIT COLLEGE,BEHIND WOMENS HOSTEL KALYANNAGAR,JYOTHINAGAR CHIKMAGALUR

8262220588

531 Chikmagalur SUPERINTENDENT OF POLICE,NEW BLDG RATHNAGIRI BORE,RATHNAGIRI EXTN RAMANAHALLI CHIKMAGALUR

8262222836

532 Chikmagalur SUB INSPECTOR OF POLICE,TOWN POLICE STATION M G ROAD,CHIKMAGALUR 8262235333



533 Chikmagalur SUPERINTENDENT OF POLICE,TRAFIIC POLICE STATION BASAVANAHALLI,CHIKMAGALUR

8262222956

534 Chikmagalur SP Residence Chikkamagalur Dist 8262230405

535 Chikmagalur Kudremukha PS Chikkamagalur Dist 8263254169

536 Chikmagalur CPI Office Kudremukha Circle Chikkamaglur Dist 8263254399

537 Chincholi police,,station 8475273128

538 Chincholi circle police,station,sulepet 8475295152

539 Chincholi police,station,miriyan 8475295454

540 Chincholi police,station,ratkal 8475297847

541 Chincholi police,stn,tehsil office 8475273129

542 Chincholi police,station,sulepet 8475295156

543 Chintamani Batlahalli,,CNI 8154247265

544 Chintamani Rural Poilce Station,,Double Road 8154252121

545 Chintamani Double Road,,Chintamani 8154252140

546 Chintamani Chintamani PS Chikkaballapura Dist 8154252143

547 Chintamani Kencharlahalli Village,,CNI 8154258640

548 Chintamani Nr Town Police Stn,,MG Road 8154252103

549 Chitradurga supdt of police,old education office building,bharamsagar 8194258421

550 Chitradurga the superintendent of police,rural circle,ctl rural police stn beside 8194231844

551 Chitradurga superintendent of police,ctl dist town police stn,old z p office 8194223295

552 Chitradurga dist armed reserve police,,barline rd 8194222458

553 Chitradurga supdt of police,wkg as 100 on ,police control room 8194224598

554 Chitradurga superintendent of police,,kote police station 8194222933

555 Chitradurga inspector of police(state intellegence),town police station,chitradurga 8194222774

556 Chitradurga rural police station,p b rd,b cross 8194230156

557 Chitradurga dy superintendent of police,dc office circle,bhd dc office 8194222430

558 Chitradurga conn to sub inspector of police,supdt office compound,traffic station 8194220181

559 Chitradurga supdt of police,,o/o supdt of police 8194222781

560 Chitradurga town police station,p b rd,opp town munciple office 8194222333

561 Chitradurga superintendent of police,dvg rd,nr edga maidn 8194224637

562 Chitradurga supdt of police,sft new bldg,turuvanur 8194267051

563 Chittapur police,stn,chittapur 8474236366

564 Chittapur circle police,stn,chittapur 8474236237

565 Chittapur CPI Office Kalagi Circle Gulbarga Dist 8474227796

566 Chittapur sdpo office,station,shahabad 8474203339

567 Chittapur town police,station,shahabad 8474203330

568 Cowdahalli Police Station,,MM Hills 8225272141

569 Cowdahalli SUB INSPECTOR OF POLICE POLICE STATION,,RAMAPURA 8225274324

570 Deodurga THE SUPDT OF POLICE ,O/O THE CIRCLE INSPECTOR OF POLICE, DEODURGA POLICE STATION,DEODURGA

8531260008

571 Deodurga THE SUPDT OF POLICE,DEODURGA,DEODURGA 8531260333

572 Deodurga Deodurga Traffic PS Raichur Dist 8531260344

573 Deodurga Gabbur PS Raichur Dist 8531275133



574 Deodurga THE SUPERINTENDENT OF POLICE,JALAHALLI,JALAHALLI DEODURGA 8531265233

575 Devangere sub inspector of police,azadnagar police stn,b d layout maganahalli road 8192272010

576 Devangere sub inspector of police,basavanagara police stn,vasantha road 8192272009

577 Devangere circle inspector of police,,p j extn police compound 8192259293

578 Devangere circle inspector of police,city circle office,basavanagar police stn 8192259337

579 Devangere circle inspector of police,cpi rural circle,opp to drr polytechnic 8192272014

580 Devangere 10.234.8.82,2682,163 8192272005

581 Devangere rly police sub inspector,,railway police station 8192259643

582 Devangere the supdt of police ,controlroom,devarajurs layout c blk 8192253100

583 Devangere police inspector,state inteligence,232/1 mahesha plaza 8192230501

584 Devangere sub inspector of police,police stn,p j extn 8192272012

585 Devangere near gandhi statue,,new police station 8192272011

586 Devangere police station,,hadadi 8192267051

587 Devangere superintendent of police,harihar rural police stn ,guttur harapanahalli rd 8192272017

588 Devangere sub inspector of police,,town police station 8192272016

589 Devangere inspector general of police,eastern range,c blk kondajji road 8192237830

590 Devangere sub inspector police,ktjnagara,dvg koracharahatti 8192259285

591 Devangere police station new,indiranagar,malebennur 8192268758

592 Devangere the subinspector of police,supdt of police,mayakonda 8192215922

593 Devangere dy director regional forencic labouratory,old bathi road,doddabathi 8192291591

594 Devangere superintendent of polce,,r m c yard 8192272008

595 Devangere sub inspector of police rural,opp lenin circle,hadadi road 8192262555

596 Devangere dy supdt of police,,supdt of police 8192259213

597 Devangere the deputy superintendent of police,circle,hadadi road lenin nagar 8192262550

598 Devangere the supdt of police ,s p office,devaraj urs layout 8192253400

599 Devangere sub inspector of police,traffic,opp ksrtc bus stand 8192259238

600 Devangere superintendent of police,1765/38,13 thcr 8192262688

601 Devangere superindent of police,mahila police stn,near wireless office 8192253088

602 Devarahippargi police station devarhipparagi,devarhipparagi,devarhipparagi 8424283033

603 Devarahippargi supdt of police bijapur police station kalkeri,kalakeri,devarhippargi 8424273233

604 Dharwad(Hubli) THE COMMISSIONER OF POLICE,TOWN POLICE STATION,SUBHAS ROAD DHARWAD

8362233506

605 Dharwad(Hubli) COMMISSIONER OF POLICE SUB URBAN POLICE STATION ,VRINDAVAN CIRCLE LAMINGTON ROAD HUBLI ,HUBLI-20

8362233505

606 Dharwad(Hubli) OLD APMC BLDG NR NORTH TRAFFIC POLICE STATION,NEW COTTON MARKET,NCM HUBLI

8362233504

607 Dharwad(Hubli) THE SUPERINTENDENT,OF POLICE,ALNAVAR 8362233216



608 Dharwad(Hubli) APMC Navnagar PS Hubli city 8362233492

609 Dharwad(Hubli) Ashoknagar P S Hubli City 8362233490

610 Dharwad(Hubli) BENDIGERI POLICE STATION SUN INSPECTOR OF POLICE ,GHANTIKERI HUBLI,HUBLI-20

8362233526

611 Dharwad(Hubli) POLICE COMMISSIONER OF HUBLI DHARWAD,COMPUTER ROOM RD,SUPDT OF POLICE OFFICE

8362233206

612 Dharwad(Hubli) Commissioner Of Police,Hubli Dharwad,Navanagar 8362233521



615 Dharwad(Hubli) SUPDT OF POLICE CON TO CPI RURAL DC COMPOUND,TAHSILDAR OFFICE,COMPOUND

8362233213

616 Dharwad(Hubli) RESERVE INSPECTOR OF POLICE,P H Q,DHARWAD 8362233204

617 Dharwad(Hubli) SUPERINTENDENT OF POLICE,DIST POLICE OFFICE,PB RD DHARWAD 8362233201

618 Dharwad(Hubli) COMMISSIONER OF POLICE HBL-DWR C A R ,KARWAR ROAD HUBLI,HUBLI-24 8362233503

619 Dharwad(Hubli) SUPERINTENDENT OF POLICE,S P OFFICE PREMISES,P B ROAD 8362233203

620 Dharwad(Hubli) SUPERINTENDENT OF POLICE,CONN TO POLICE INSPECTOR,P B RD D S B OFFICE OF D P O

8362233207

621 Dharwad(Hubli) SUBURBAN POLICE STATION,CIRCLE POLICE INSPECTOR,BELGAUM ROAD DHARWAD

8362233511

622 Dharwad(Hubli) DHARWAD TOWN POLICE STATION,SUB INSPECTOR OF POLICE,TIKARE RD 8362233512

623 Dharwad(Hubli) POLICE INSPECTOR TRAFFIC POLICE STATION,D C COMPOUND,TAHSILDAR OFFICE COMPOUND

8362233542

624 Dharwad(Hubli) SUB INSPECTOR OF POLICE ,GHANTIKERI POLICE STATION JAVALI SAL HUBLI-20,HUBLI-20

8362233527

625 Dharwad(Hubli) COMMISSIONER OF POLICE,POLICE STATION GOKUL ROAD,HUBLI 8362233525

626 Dharwad(Hubli) railway police station ,sub inspector of police,hubli 8362364751

627 Dharwad(Hubli) no 12 mini vidhanansoudha ,1st floor lamiongton road ,hubli 8362233214

628 Dharwad(Hubli) COMMISSIONER OF POLICE KAMARIPETH POLICE STATION ,I FLOOR KAMARIPETH HUBLI-28,HUBLI28

8362233519

629 Dharwad(Hubli) KASABAPETH POLICE STATION ,OLD HUBLI,HUBLI 8362233536

630 Dharwad(Hubli) COMMISSIONER OF POLICE POLICE STATION NR VIJAYA SANKESHWAR HOUSE ,NAVEEN PARK KUSUGAL ROAD KESHWAPUR HUBLI ,HUBLI

8362233518

631 Dharwad(Hubli) ASSISTANT COMMANDANT KSRP BLDG ,2 ND KSRP RAYAPUR,HUBLI 8362233547

632 Dharwad(Hubli) commissioner of police traffic police station,apmc bldg new cotton market,hubli

8362233515



633 Dharwad(Hubli) connection to CPI OLD HUBLI POLICE STATION,NEAR INDIPUMP OLD HUBLI,HUBLI

8362233541

634 Dharwad(Hubli) STATE SPECIAL BRANCH NR NRUPATUNGA GUEST HOUSE,INSPECTOR OF POLICE,SADHANKERI RD SADHANKERI

8362770333

635 Dharwad(Hubli) THE SUPERINTENDENT OF POLICE,GARAG POLICE STATION,GARAG 8362233217

636 Dharwad(Hubli) THE DHARWAD RURAL POLICE STATION,B/H MG BANK HO PHQ,P B ROAD 8362233215

637 Dharwad(Hubli) connection to sri B P sranadagouda Dysp,sub division railway station ,hubli 8362233510

638 Dharwad(Hubli) CONN TO POLICE INSPECTOR SOUTH TRAFFIC ,NR LAXMINARAYAN TALKIES MYDAR INI HUBLI,HUBLI

8362233538

639 Dharwad(Hubli) deputy supdt of police,state intelligence hubli,rajashekar batti bldg lingaraj nagar vidyanagar hubli

8362371302

640 Dharwad(Hubli) POLICE COMMISSIONER OF HUBLI DHARWAD,CONN TO SUPDT OF POLICE,P B ROAD S P OFFICE

8362233200

641 Dharwad(Hubli) POLICE COMMISSIONER OF HUBLI DHARWAD,CONN TO SUPDT OF POLICE,P B ROAD S P BUNGLOW NR S P OFFICE DHARWAD

8362233300

642 Dharwad(Hubli) suburban police station new bldg lamington road,hubli,hubli 8362233517

643 Dharwad(Hubli) SUB INSPECTOR OF POLICE ,HUBLI TOWN POLICE STATION BROAD WAY HUBLI,HUBLI-20

8362233540

644 Dharwad(Hubli) COMMISSIONER OF POLICE HUBLI DHARWAD,CONN AT VIDYAGIRI POLICE STATION,KALGHATGI RD NEW BLDG

8362233513

645 Dharwad(Hubli) A D DODDAMANI BLD,OLD AREA OFFICE HDMC,IN FRONT OF ART GALARY VIDYANAGAR HUBLI

8362233516

646 Dharwad(Hubli) Commissioner of police panchayat premises office ,connection to mahila police inspector chamber ,lamington road hubli

8362233514

647 Gadag The Sub Inspector of Police,Near Maruthi Temple,Betageri 8372246333

648 Gadag POLICE SUB INSPECTOR CONN TO PSI,POLICE DEPARTMENTAL NEW BLDG EXTN,RAJIVGANDHINAGAR

8372237019

649 Gadag CIRCLE INSPECTOR OF POLICE,TAHASILDAR OFFICE COMPOUND,COURT ROAD 8372278703

650 Gadag Circle Police Inespector,Traffic Police station,Sambhapur Road 8372235233

651 Gadag DAR Office Gadag Dist 8372220731

652 Gadag SUB INSPECTOR,RAILWAY POLICE STATION,STATION ROAD 8372278744

653 Gadag SUB INSPECTOR OF POLICE,POLICE STATION,MULAGUND 8372280133

654 Gadag THE DEPUTY INSPECTOR GENERAL OF POLICE,NR BELLARY RAILWAY GATE,KURATTIPETH

8372245044

655 Gadag THE SUB INSPECTOR OF POLICE,RURAL POLICE STATION,GANGAPURPETH HOMBAL ROAD

8372278213

656 Gadag SUB DIVISION POLICE OFFICER,MUNDARAGI ROAD,GADAG 8372238704

657 Gadag SP Residence Gadag Dist 8372236260



658 Gadag POLICE CONTROLROOM,MUNDARGI ROAD,B/H NEW BUSSTAND 8372238300

659 Gadag THE SUB INSPECTOR OF POLICE,TOWN POLICE STATION,MUNDARGI ROAD 8372238333

660 Gadag The Superintendent of Police Gadag,Sambhapur Road,New Building Traffic PSI 8372238425

661 Gangavathi THE SUB INSPECTOR,RURAL POLICE STATION SUPDT OF POLICE,GANGAVATHI 8533230854

662 Gangavathi THE SUPDT OF POLICE,THE SUPDT OF POLICE KOPPAL,GANGAVATHI 8533230754

663 Gangavathi THE SUPDT OF POLICE,SUPDT OF POLICE KOPPAL,GANGAVATHI 8533230633

664 Gangavathi THE PSI TRAFFIC,NEW TRAFFIC POLICE STATION TOWN POLICE STATION COMPOUND GVI,GANGAVATHI

8533231533

665 Gangavathi THE SUPDT OF POLICE,POLICE STATION KANAKAGIRI TQ:GANGAVATHI DIST:KOPPAL,KANAKAGIRI

8533240233

666 Gangavathi THE SUPDT OF POLICE,SUB INSPECTOR OF POLICE STATION GRAM PANCHAYAT BLDG RAICHUR ROAD KARTAGI,KARTAGI

8533275331

667 Gangavathi THE SUPDT OF POLICE,SUPDT OF POLICE GANGAVATHI,GANGAVATHI 8533230853

668 Gokak sup of police,adavi siddeswar math,ankalgi 8332262233

669 Gokak cpi office,,gokak falls rd 8332226337

670 Gokak supdt of police police stn,,ghataprabha 8332286233

671 Gokak supdt of police ,rural police stn,gokak 8332225333

672 Gokak supdt of police stn,,gokak 8332225033

673 Gokak the police insp int,,kalpatri bldg gkk 8332225332

674 Gokak dsp office ,,gokak falls rd 8332226339

675 Gowribdanpur O/o Circle Inspt of Police,Upstaire of Police Stn,BG Road, Gor 8155286733

676 Gowribdanpur Gowribidanur PS Chikkaballapur Dist 8155286720

677 Gowribdanpur Town Police Stn,,Gor 8155286100

678 Gowribdanpur Chickballapura Rd,,Manchenahalli 8155280238

679 Gubbi Near CIRCLE,,Chelur 8131242222

680 Gubbi Chelur road,,Nr Taluk office 8131222210

681 Gubbi Chandrashekarpura PS Tumkur Dist 8131246522

682 Gubbi Police station,NH 206,Subhash nagar 8131222229

683 Gulbarga police,,station 8470282501

684 Gulbarga Circle Office Afzal pur Circle Gulbarga Dsit 8470282010

685 Gulbarga police,station,gangapur 8470274466

686 Gulbarga police,station,revoor 8470269490

687 Gulbarga police,station,aland 8477202223

688 Gulbarga police,station,madan hipperga 8477216211

689 Gulbarga police,station,narona 8477228300



690 Gulbarga police sdp,station,aland 8477202446

691 Gulbarga sup of police ,cpi,athani 8289251203

692 Gulbarga add trafic ,police,stn rd 8472250084

693 Gulbarga police,station,ashok ngr 8472251236

694 Gulbarga brampur,police,station 8472227046

695 Gulbarga police,chowk,station 8472274485

696 Gulbarga sp office,,stn rd 8472277039

697 Gulbarga circle,office,rural 8472274492

698 Gulbarga dar,hq,ggah rd 8472274582

699 Gulbarga supdt of police,city control room new police bhavan ,sedam road gulbarga 8472263604

700 Gulbarga old ,igp,office 8472274587

701 Gulbarga police,station,farthabad 8472213100

702 Gulbarga police stm ,gramin,nehru gunj 8472257006

703 Gulbarga KSRP 6th Bn. Control Room,Super Market,Gulbarga 8472263633

704 Gulbarga commd office 6th battalion,old s p office,super market 8472261508

705 Gulbarga police,station,gda layout 8472273058

706 Gulbarga ragwendra,,ngr 8472273103

707 Gulbarga roza,police,station 8472274007

708 Gulbarga sdpo,,stn rd 8472269385

709 Gulbarga sdpo,station,gulbarga 8472274865

710 Gulbarga dsp,,raiways 8472244344

711 Gulbarga sdpo,,rural 8472274102

712 Gulbarga dar hq,,ggh rd 8472274505

713 Gulbarga superintendent of police ,police grounds ,jagat gulbarga 8472263602

714 Gulbarga station,,bzr 8472269384

715 Gulbarga traffic,police,station 8472274478

716 Gulbarga police,stn,university 8472263629

717 Gulbarga circle,office,gulbarga 8472274473

718 Gulbarga IGP Office North Eastern Range Gulbarga Dist 8472263601

719 Gulbarga Computer Center Police Bhavan Gulbarga 8472263611

720 Gulbarga RFSL NER Range Gulbarga 8472263655

721 Gulbarga Police Training School Nagenahalli Gulbarga Dist 8472263666

722 Gulbarga SP Residence Gulbarga Dist 8472263702

723 Gundlupet POLICE STATION MADAHALLI RD,,GUNDLUPET 8229222228

724 Gundlupet POLICE STATION,,TERAKANAMBI 8229232235

725 H D kote Sargur PS Mysore Dist 8228265542

726 H.B.Halli circle Inspector Of Police,,H.B.Halli 8397238477

727 H.B.Halli SubinspectorOf Police,,H.B.Hallli 8397238333

728 H.B.Halli Police Station Thambrahalli,,H.B.Halli 8397249205

729 H.D. Kote The Superindent Of Police,Beechanahalli Police Station,Kabini Colony H D kote Taluk

8228268333

730 H.D. Kote Office of Circle Inspector,,H D kote 8228257542



731 H.D. Kote Superindent Of Police,,H D Kote POlice Station 8228255329

732 Haliyal Police Station,,Ambikanagar 8284258633

733 Haliyal CPI Office ,Behind Police Station,Haliyal 8284220333

734 Haliyal Rural Police Station,Dandeli,Dandeli 8284231363

735 Haliyal Town Police Station,Barchi Road,Dandeli 8284231333

736 Haliyal Police Station,,Haliyal 8284220133

737 Haliyal Dy Supdt Of Police ,Dandeli,Dandeli 8284231595

738 Hangal Police Sub Inspector,Police Station Adur,Hanagal 8379265233

739 Hangal The Superintendent Of Police,o/o Superintendent Of Police,Hanagal 8379262207

740 Hangal Sub Inspector Of Police,Hanagal Police Station Nr Mini Vidhana Soudha,Hanagal

8379262333

741 Harapanahalli POLICE STATION,,ARASIKERE 8398270033

742 Harapanahalli POLICE STATION,,HALAWAGALU 8398272033

743 Harapanahalli POLICE STATION,,HARAPANAHALLI 8398280333

744 Harapanahalli POLICE STATION,,HARAPANAHALLI 8398280237

745 Harapanahalli Chigateri PS Davangere Dist 8398274666

746 Hassan SUB INSPECTOR OF POLICE,NEAR BUS STAND ,POLICE STATION ALUR 8170218231

747 Hassan SI OF POLICE,ARK RURAL P S,ARSIKERE HASSAN 8174232237

748 Hassan INSPECTOR OF POLICE,NO7 B H ROAD TOWN POLICE STATION,ARSIKERE HASSAN

8174232233

749 Hassan THE SUPERINTENDENT OF POLICE,HASSAN DISTRICT,BANAVARA 8174235633

750 Hassan SI OF PLICE HASSAN DISTRICT,TALUK OFFICE OLD BLDG B H ROAD,CPI ARK RURAL CIRCLE ARSIKERE HASSAN

8174232702

751 Hassan GANDSI POLICE STATION,GANDSI POST ,INFRONT OF SHAMBULINGESWARA 8174220630

752 Hassan DEPUTY SUPDT OF POLICE,B H ROAD ARASIKERE,HASSAN 8174232422

753 Hassan THE RAILWAY POLICE SUB INSPECTOR,RLY POLICE STATION,ARSIKERE 8172232244

754 Hassan CI OF POLICE,HSN CIRCLE,HASSAN 8172267555

755 Hassan POLICE INSPECTRO,DISTRICT ARMED RESERVE HOSALINE ROAD ,HASSAN 8172270441

756 Hassan SUB INSPECTOR OF POLICE,WIRELESS STATION HASSAN,OPP GIRLS JUNIOR COLLEGE

8172268845

757 Hassan POLICE INSPECTOR,STATE INTELLIGENCE,CROSS SALGAME ROAD SARASWATHIPURAM

8172267580

758 Hassan POLICE STAION,DUDDA,HASSAN 8172223935



759 Hassan SI OF PLICE HASSAN,KUVEMPUNAGAR,NEAR OLD TALUK OFFICE HASSAN 8172268967

760 Hassan SI OF POLICE,GORUR POLICE STATION,HASSAN 8172225475

761 Hassan KSRP 11th Batalion Control Room Hassan Dist 8172250017

762 Hassan KSRP Commandant office Hassan Dist 8172250019

763 Hassan SI OF POLICE,PENSION MOHALLA POLICE STATION,HOSALINE ROAD HASSAN 8172272260

764 Hassan SI OF POLICE RURAL POLICE STATION ,OLD DPONR CIRCLE,HASSAN 8172268630

765 Hassan SI OF POLICE HASSAN DISTRICT,OLD DISTRICT POLICE OFFICE,HASSAN 8172268964

766 Hassan SI OF POLICE,HASSAN DISTRICT RC ROAD,NEW BUILDING HASSAN 8172268410

767 Hassan SI OF POLICE,HASSAN,HASSAN 8172268333

768 Hassan SI OF POLICE TRAFFIC POLICE STATION,HOSALINE ROAD PENSION MOHALLA,HASSAN

8172272846

769 Haveri The Sub Inspector of Police,Opp Forest Office Kakol Road,Byadgi 8375228333

770 Haveri The Superitendent Of Police Byadagi,Police inspector Opp Forest Office Kakol Road,Byadgi

8375228633

771 Haveri Circle Inspector of Police,PoliceDepartment Opp Mallikarjun Rice Mill Hanagal Road,Haveri

8375232493

772 Haveri The Supdt Of Police,Haveri District Police Sub Inspectos (Wireless),M M Circle B/h Tahashidar Office

8375237368

773 Haveri DSP INT Havrei,Mailar Mahadev Circle,Old Tahasildar Office Compound 8375232839

774 Haveri Police Sub Inspector,Police Station,Guttal 8375224233

775 Haveri Rural Police station,Police Sub Inspector New Bldg Hanagal Road,Haveri 8375233333

776 Haveri Sub Inspector of Police,Town Police Station Samudaya Bhavan Compound P B Road,Haveri

8375232333

777 Haveri The Police Station,P S I Kaginele,Byadgi 8375289233

778 Haveri Sub Divisional Police Officer,Rural Police Station Hanagal Road,Haveri 8375232470

779 Haveri DAR Haveri Haveri Dist 8375234429

780 Haveri The Supdt Of Police,Kerimattihalli,Kerimattihalli 8375232800

781 Haveri The Supdt Of Police (Res),Dr Jali Bldg ,Vidya Nagar 8375232801

782 Hebri The Supdt of Police Udupi,Conn to Police Station Ajekar D No 6-189-7 ,Ajekar 8253271100

783 Hebri Police Station,,Hebri 8253251116

784 Hirekerur Supdt Of Police Dharwad,Police Station,New Bldg 8376282204

785 Hirekerur The Supdt of Police ,Police Station,Hansabhavi 8376289033

786 Hirekerur Chief Inspector Of Police,Conn to Police Station,APMC Ground 8376282333

787 Hirekerur Police Sub Inspector,Police station,Rattihalli 8376286233

788 Hiriyur police station,near government high school,abbinahole 8193258325

789 Hiriyur superintendent of police,aimangala,hiriyur 8193273221



790 Hiriyur the superintendent of police,, near t b circle 8193227444

791 Hiriyur deputy supdt of police,dysp office new bldg ,nh4 near t b circle 8193227499

792 Holalkere rly stn street,,chickjajur 8191287533

793 Holalkere circle inspector of police,,mini vidhana soudha 8191275376

794 Holalkere sp of police,,mini vidhana soudha 8191275233

795 Holenarsipur POLICE STATION,NEW BUILDING,KOTE ARKALGUD 8175220249

796 Holenarsipur POLICE OFFICE,NEW BUILDING,ARKALGUD 8175220285

797 Holenarsipur POLICE STATION,HOLENARSIPURA,HASSAN 8175273349

798 Holenarsipur RURAL POLICE STATION,HOLENARSIPURA HASSAN,HASSAN 8175273308

799 Holenarsipur COURT ROAD POLICE STATION,HOLENARSIPURA,HASSAN 8175273333

800 Holenarsipur KONANUR,ARKALGUD,HASSAN 8175226227

801 Holenarsipur 1ST FLOOR TOWN POLICE STATION BUILDING,TALUK OFFICE ROAD ,PETE HOLENARSIPURA HASSAN

8175273632

802 Honnali devanaikanhalli,new cpi,honnalli 8188251282

803 Honnali devanaikanhalli,new cpi,honnali 8188251100

804 Honnali suptd of police,nyamthi village,honnali 8188265349

805 Honnavar Police Station Bldg,1st Floor,Bazar Road 8387221287

806 Honnavar Police Station Honavar,New Building,Near Police Parade Ground 8387220248

807 Honnavar Police Station,Manki,Manki 8387257886

808 Hosadurga circle inspector of police,,old taluk office building 8199230217

809 Hosadurga superintendent of police,,police station 8199230341

810 Hosadurga police station,,srirampura 8199242633

811 Hosanagara Nagara PS Shimogga Dist 8185243433

812 Hosanagara #N/A 8185221244

813 Hosanagara suptd of police,police station,ripponpet 8185242635

814 Hospet SupdtOfPolice,PoliceStation,Chitwadgi 8394228543

815 Hospet SupdtOfPolice,PoliceStation,Kampli 8394251599

816 Hospet SupdtOfPolice,CirclePoliceInspector,Hospet 8394224833

817 Hospet SubinspectorOfPolice,PoliceStation,Gadiganur 8394248033

818 Hospet PoliceInspector,Policestation,kamalapur 8394241530

819 Hospet PoliceControlRoom,TBDAM Road,Hospet 8394230233

820 Hospet SubInspectorOfPolice,RuralPoliceStation,Hospet 8394228233

821 Hospet TownPoliceStation,Hospet,Hospet 8394224033

822 Hospet policestation ,,Hospet 8397223833

823 Hospet Police Station,,Kamalapur 8394241240

824 Hospet SubInspector,OfPolice,Kampli 8394250333

825 Hospet SupdtOfPolice,PoliceStation,Kampli 8394244030

826 Hospet Superdent of police,Bellary,Kamalapura 8394241600

827 Hospet SupdtOfPolice,DySPHospet,Hospet 8394224204

828 Hospet SupdtOfPolice,PoliceStation,TBDam 8394259233

829 Hukkeri police station,ghataprabha road,hukkeri 8333265133

830 Hukkeri Hukkeri PS Belgaum Dist 8333266033



831 Hukkeri the police stn,,sankeshwar 8333273303

832 Hukkeri s p of police,police station,yamanmardi 8333276333

833 Humnabad Sub Inspector of Police,,Bemalkhed 8483275444

834 Humnabad Circle Inspector,CPI Office,Chitaguppa 8483277188

835 Humnabad Circle Inspector of Police,CPI Office,NH 9 Main Road 8483270033

836 Humnabad Main Road,,DSP Office 8483220028

837 Humnabad SI Police,Police Station,Chitaguppa 8483277133

838 Humnabad Sub Inspector of Police,Police Station,Hallikhed B 8483274313

839 Humnabad Sub Inspector of Police,Police Station,Mnnaekhelli 8483276833

840 Hungund suptd of police,aminagad,hunagund 8351280133

841 Hungund the suptd of police bijapur,23 new police station,hungund 8351260333

842 Hungund supdt of police,opp to bus stand,Ilkal 8351270333

843 Hunsagi police,stn ,hunsagi 8444200381

844 Hunsagi police,stn,kodekal 8444222972

845 Hunsagi police,stn,narayanpur 8444228528

846 Hunsagi police,stn,hunsagi 8444200397

847 Hunsur Bilikere Police Station,,Hunsur Taluk 8222240002

848 Hunsur Inspetor of police,,Rural Police Station hunsur 8222252042

849 Hunsur Subinspector of Police,,Hunsur Town Police Station 8222252133

850 Hunsur Superintendent of Police,,Hunsur 8222252044

851 Huvinahadagali POLICE STATION,,HUVINA HADAGALI 8399240333

852 Huvinahadagali POLICE STATION,,HIRE HADAGALI 8399250213

853 Huvinahadagali POLICE STATION,,ITTIGI 8399256405

854 Huvinahadagali police station,,huvinahadagali 8399240666

855 Indi supdt op police bijapur cpi office kacheri rd indi,indi,indi 8359225233

856 Indi supdt of police bijapur indi police station kacheri rd indi,,indi 8359225333

857 Indi supdt of police bijapur cpi office bldg kacheri rd indi,indi,indi 8359225022

858 Jagalur police sub inspector,police stn,bilichodu 8196248244

859 Jagalur the superintendent of police,police stn,dvg road 8196227329

860 Jagalur Jagalur PS Davangere Dist 8196227299

861 Jamkhandi suptd of police,new bldg,banahatti 8353230292

862 Jamkhandi dist suptd of police,cpi office,banahatti 8353230233

863 Jamkhandi suptd of police bijapur,cpi office new bldg,jamakhandi 8353220138

864 Jamkhandi supdt of police bijapur,conn at rural police station,jamakhandi 8353220623

865 Jamkhandi suptd of police,police station 1 ,jamakhandi city jamakhandi 8353220033

866 Jamkhandi suptd of police conn to psi,police stn ,savalagi 8353250033

867 Jamkhandi suptd of police bijapur,dysp office new bldg,jamakhandi 8353220114



868 Jamkhandi suptd of police,police station,terdal 8353255133

869 Jewargi police,station,jewargi 8442235033

870 Jewargi police,station,nelogi 8442225130

871 Jewargi police,station,yedrami 8442226433

872 Joida Police Station,Joida,Joida 8383282733

873 Joida Police Station Ramanagar,Via Dandeli,Ramanagar 8383248133

874 K.R. Nagar The Supdt Of police,Bettadapura,Periyapatna 8223275700

875 K.R. Nagar The Supdt Of police,Bylakuppe,Periyapatna 8223254433

876 K.R. Nagar Superindent Of Police,,K R Nagra Police Station 8223262222

877 K.R. Nagar DISTRICT SUPDT OF POLICE,,PERIYAPATNA 8223274172

878 K.R. Nagar Saligrama Police station,K R nagra taluk,Saligrama 8223283341

879 K.R. Nagar #N/A 8223273100

880 Kadur SUPDT OF POLICE,POLICE STATION,B H ROAD,BIRUR,KADUR TQ 8267255656

881 Kadur THE SUPERINDENT OF POLICE,,O/o OF CIRCLE INSPECTOR OF POLICE,RAILWAY STATION ROAD,KADUR

8267222266

882 Kadur THE DISTRICT SUPERDENET OF POLICE,CONNECITON TO KADUR,POLICE STATION,KADUR

8267221333

883 Kadur THE SUPDT OF POLICE,PANCHANAHALLY,,KADUR TQ 8267259533

884 Kadur THE POLICE STATION,K M ROAD,,SAKARAYAPATNA,KADUR TQ 8267244044

885 Kadur THE POLICE SUB-INSPECTOR,SINGATAGERE,,KADUR TQ 8267235520

886 Kadur THE SUPDT OF POLICE,YAGATI,,KADUR TQ 8267240033

887 Kalghatagi SUPERINTENDENT OF POLICE GSP POLICE STATION ,HUBLI DHARWAR ROAD NAER MACHAPUR TANDA KALAGHATAGI ,KALAGHATAGI

8370284511

888 Kamalapur police,station,kamalapur 8478221100

889 Kamalapur Mahagaon PS Gulbarga Dist 8478220475

890 Kargal suptd of police,police station,jog sagar taluk 8186244733

891 Kargal police station,kargal,sagar taluk 8186240324

892 Karkala Moodabidre,,Mangalore 8258236333

893 Karwar Police Station,Behind Jai Hind High School,Ankola 8388230333

894 Karwar Police Station Chittakula,Main Road,Sadashivgad 8382265733

895 Karwar CPI Office,Main Road,Kadra 8382256592

896 Karwar Reserve Police Inspector,DAR Head Quaters,Kajubag 8382225318

897 Karwar DCIB Office Karwar DPO Karwar Dist 8382226893

898 Karwar Office Of Supdt Of Police,M G Road,Kajubag 8382227219

899 Karwar Dy S P Intelligence,Old S P Office Bldg,M G Road 8382226570

900 Karwar Police Station Mallapur,Near Kaiga Township,Mallapur 8382254812

901 Karwar Rural Police Station,Main Road,Karwar 8382225337

902 Karwar Dy S P Office,Court Road,Karwar 8382226416



903 Karwar Office Of Supdt Of Police,M G Road,Kajubag 8382226233

904 Karwar Residenace of SP Karwar,,M G Road 8382226308

905 Karwar Police Station,Green Street,Karwar 8382226333

906 Karwar Traffic Police Station,Green Street,Karwar 8382228333

907 Khanapur the supdt of police,plice qtrs,,khanapur 8336223233

908 Khanapur the supdt of police,,khanapur 8336222333

909 Khanapur supd of police,,nandagad 8336236633

910 Khanapur the principal,,kspts khp 8336223223

911 Kolar Circle inspector of police,Gulpet police station,cbl road Rmt 8152240242

912 Kolar District Supdt of Police, Dist Armed Reserve,,MB Road 8152222023

913 Kolar superintendent of police,,district police tmaka opp to medical college 8152243066

914 Kolar Deputy Superintendent of Police,Police inspector State Intellegence,Dist Police Off, Tamaka

8152243064

915 Kolar Gulpet Police Station,,RMT 8152240596

916 Kolar Superintendent of Police,Old SP Off Off Bldg,MB Road, Kolar 8152222616

917 Kolar Superintendent of Police,Old SP Off Off Bldg,MB Road 8152225824

918 Kolar superintendent of police,dist police off,opp medical college,tamaka 8152243060

919 Kolar Old NCC Office Bldg,,NR ETCM Hospital 8152222024

920 Kolar Traffic Police Stn,,Gandhinagar 8152222025

921 Kolar Police station,,Vemgal 8152246421

922 Kollegal POLICE STATION,,MAMBALLY 8224253176

923 Kollegal POLICE SUB INSPECTOR POLICE STATION,,HANUR 8224268803

924 Kollegal POLICE STATION,,BDO OFFICE RD KOLLEGAL 8224252051

925 Kollegal KOLLEGAL TOWN POLICE STATION,,DR AMBEDKAR RD NEW BLDG 8224252368

926 Kollegal THE DY SUPDT OF POLICE,DR AMBEDKAR RAOD,NEW BUILDING 8224252840

927 Koppa Sub Inspector of Police,Hariharapura Police Station,Hariharapura 8265274158

928 Koppa Police Station,,Jayapura 8265245245

929 Koppa Police Station ,Koppa Town,Koppa 8265221027

930 Koppa Deputy Superintendent Of Police,Balagady,KOPPA 8265221285

931 Koppa Police Station,Sringeri town,Sringeri 8265250150

932 Koppal PSI POLICE STATION,,ALWANDI 8539285233

933 Koppal The Superintent of Police,Near Ashok Circle, Koppal S B Office Compound,koppal

8539231333

934 Koppal The Police Inspector Wireless,Koppal Ashok Circle,Koppal 8539230222

935 Koppal COMMANDANT,IRB,1,HOSALLI POST HITNAL 8539274522



936 Koppal munirabad police station,,munirabad 8539270333

937 Koppal SUBINSPECTOR OF POLICE,OLD ZP OFFICE ASST DIR OF AGRI OFFICE,HOSPET ROAD,KOPPAL

8539222133

938 Koppal rural police stn,,koppal 8539221333

939 Koppal O/ODEPUTYSUPDTOFPOLICE,,KOPPAL 8539230342

940 Koppal The Superindent of Police,Koppal Ashok Circle,Koppal 8539230111 941 Koppal The Superindent of Police, S P (Resi),S P Office Campus, Kinnal Road,Koppal 8539230333

942 Koppal town police stn,,koppal 8539220333

943 Koppal NEW BUILDING,SUBINSPECTOR OF POLICE,YELBURGA 8539220133

944 Koratageri police station,near taluk office,Koratagere 8138232136

945 Krishnarajapet kr pet circle office,,krpet 8230262368

946 Krishnarajapet superintendent of police,,kikkeri police station 8230265433

947 Krishnarajapet SUPERINTENDENT OF POLICE,,krpet rural police station 8230262440

948 Krishnarajapet SUPERINTENDENT OF POLICE,,kr per town police 8230262248

949 Kudligi Rural police station,,KOTTUR 8391226444

950 Kudligi POLICE STATION,,GUDEKOTA 8391227833

951 Kudligi POLICE STATION,,K.HOSAHALLI 8391229433

952 Kudligi RURAL POLICE STATION,,KOTTUR 8391226333

953 Kudligi POLICE STATION,,KUDLIGI 8391220223

954 Kudligi POLICE STATION,,KUDLIGI 8391220326

955 Kumta CPI Office Kumta,Near Police Ground,Kumta 8386220233

956 Kumta Police Station Gokarn,Near IB,Gokarn 8386256133

957 Kumta Kumta Police Station,Near Police Ground,Kumta 8386222333

958 Kundapur Supdt of Police DK MR,conn to Sub Inspector of Police,Byndoor 8254251033

959 Kundapur Supdt of Police DK MR,conn at Circle Inspector of Police ,Byndoor 8254251031

960 Kundapur Superintendent Of Police MR,Sub Inspector of Police Gangolli Police Station,Gangolli

8254265333

961 Kundapur Kundapur Traffic PS Udupi Dist 8254233800

962 Kundapur Supdt of Police DK MR,Conn to Sub Inspector of Police,Kollur 8254258233

963 Kundapur SDPO Office Kundapur Udupi Dist 8254232338

964 Kundgol #N/A 8304262100

965 Kundgol SUPERINTENDENT OF POLICE,POLICE STATION KUNDAGOL LMR HBL ROAD ,KUNDAGOL

8304290343

966 Kunigal Police station,,Amruthur 8132225229

967 Kunigal Near BM Road,,Opp Taluk Office 8132220229

968 Kunigal Police station,,Huliyur Durga 8132223338

969 Kunigal Opp Taluk office,,BM Road 8132220294

970 Kurugodu POLICE STATION,,KURUGODU 8393263433

971 Kustagi office circle inspector ,,koppal 8536267033

972 Kustagi POLICE STATION,,HANAMSAGAR 8536270333



973 Kustagi police station,,tavargera 8536275322

974 Lingsugur CIRCLE INSPECTOR,LINGASUGUR ROAD,MASKI 8537270850

975 Lingsugur THE SUB INSPECTOR OF POLICE,POLICE STATION HUTTI,HUTTI 8537275033 976 Lingsugur THE INSPECTOR OF GENERAL OF RAICHUR,THE INSPECTOR OF GENERAL

RAICHUR,LINGSUGUR 8537257227

977 Lingsugur THE SUB INSPECTOR OF POLICE,1-1-129 MAIN ROAD MASKI LGS,MASKI 8537270244

978 Lingsugur THE POLICE SUB INSPECTOR,PSI MUDGAL LGS,MUDGAL 8537280536

979 Lingsugur THE DEPUTY SUPDT OF POLICE,DEPUTY SUPDT OF POLICE LINGSUGUR,LINGSUGUR

8537257228

980 Madikeri karike Road,,Bhagamandala 8272243270

981 Madikeri computer section,,DPO kodagu 8272220101

982 Madikeri RPI DARHQ,,Madikeri 8272228420

983 Madikeri control room,,DPO kodagu 8272228330

984 Madikeri college road,near FMKMC college,madikeri 8272228777

985 Madikeri Madikeri Road,,napoklu town 8272237240

986 Madikeri Block No: 69,,(147/9)Shanthi Nilaya,Convent Junction 8272228425

987 Madikeri near FMKMC ,,College Road 8272228725

988 Madikeri O/o S.P,,kodagu 8272229000

989 Madikeri Residence of S.P,,kodagu 8272229001

990 Madikeri Opp. Fort,main road,madikeri 8272229149

991 Madugiri Police station,,Kodigena halli 8137279534

992 Madugiri Police station,,Barline road 8137282381

993 Madugiri Police station,,Medigeshi 8137278634

994 Madugiri police station,no.55,1st block,Madhugiri 8137282285

995 Madugiri Near LIC Office,,Pavagada road 8137282378

996 Madugiri Badavanahalli PS Tumkur Dist 8137284901

997 Malavalli police station,,belakavadi 8231240034

998 Malavalli superintendent of police,,cpp office,malavalli rural 8231242555

999 Malavalli SUPERINTENDENT OF POLICE,,police station,Halgur 8231295322

1000 Malavalli SUPERINTENDENT OF POLICE,,police station,kirugavalu,Malavalli taluk 8231249481

1001 Malavalli police station,,malavalli 8231242244

1002 Malavalli superintendent of police,,malavalli rural police station 8231242233

1003 Malavalli the deputy supt of police,,malavalli sub division 8231242211

1004 Malur Superintendent of Police,,Malur 8151232220

1005 Malur Superintendent of Police,,Masthi 8151236222

1006 Mandya sub inspector of police,,Basaralu police station 8232276634

1007 Mandya sub inspector of police,,police station,besagarahalli,maddur taluk 8232278264



1008 Mandya superintendent of police,,km doddy police station 8232245132

1009 Mandya sub inspector of police,,maddur cirlce office 8232232150

1010 Mandya superintendent of police,,bannur road 8232221107

1011 Mandya SUPERINTENDENT OF POLICE,,CPIS OFFICE, SRIRANGAPATNA 8232252305

1012 Mandya control room,,o/o sp office,mandya 8232224888

1013 Mandya SUPERINTENDENT OF POLICE,,DAR OFFICE MANDYA 8232224057

1014 Mandya circle inspector,,east police station 8232224777

1015 Mandya keragodu police station,,keragodu 8232272044

1016 Mandya police station,,kestur,maddur taluk 8232279735

1017 Mandya superintendent of police,,new building, maddur road 8232235032

1018 Mandya superintendent of police,,koppa police station 8232248032

1019 Mandya superintendent of police,,police station, maddur 8232232170

1020 Mandya Maddur Traffic PS Mandya Dist 8232232033

1021 Mandya SUPERINTENDENT OF POLICE,,police station,Bunnur road 8232224200

1022 Mandya superintendent of police,,RProad ,mandya 8232221187

1023 Mandya superintendent of police,police station,,shivalli 8232277144

1024 Mandya office of superintendent of police,,court road,Mandya 8232224500

1025 Mandya district superintendent of police,,police station, srirangapatna 8232252027

1026 Mandya superintendent of police,,si traffic police station 8232224648

1027 Mandya superintendent of police,,west police station 8232224666

1028 Mangalore bajpe,,Mangalore 8242220531

1029 Mangalore CONN TO BARKE POLICE STATION,,mangalore 8242220522

1030 Mangalore Commissioner Office Mangalore City 8242220807

1031 Mangalore Mangalore,,Mangalore 8242465803

1032 Mangalore DISTRICT ARMED RESERVE OFFICE,,PANDESHWARA 8242220512

1033 Mangalore DCP CAR Mangalore City 8242220811

1034 Mangalore POLICE STATION,,PANDESHWARA 8242220513

1035 Mangalore office of dig of police,,pandeshwara 8242220500

1036 Mangalore KAVOOR POLICE STATION BUILDING,,KAVOOR 8242220533

1037 Mangalore STATE GOVT POLICE,KONAJE,D NO 3 6 4 8242220536

1038 Mangalore COMMANDANT 7BN KSRP ,,konaje 8242220557

1039 Mangalore COMMANDANT 7BN KSRP ,,KONAJE 8242220543

1040 Mangalore THE KADRI POLICE STATION,,KADRI 8242220520

1041 Mangalore CONN TO POLICE EMERGENCY,,BUNDER 8242220516

1042 Mangalore Pandeshwar,,Mangalore 8242220559



1043 Mangalore THE POLICE SUB INSPECTOR,,BIKARNAKATTE 8242220535

1044 Mangalore PANDESWAR POLICE STATION,,PANDESHWARA 8242220518

1045 Mangalore STATE GOVT POLICE,,MULKY 8242290560

1046 Mangalore City Control Room Mangalore City 8242220800

1047 Mangalore EAST TRAFFIC POLICE STN,,KADRI 8242220523

1048 Mangalore Mulky PS Mangalore City 8242290533

1049 Mangalore TRAFFIC WEST POLICE STATION,,BUNDER 8242220524

1050 Mangalore Ullal,,Mangalore 8242466269

1051 Mangalore NEW BUILDING,,URVA 8242220521

1052 Mangalore dept of crime inteligence division,,bunder 8242220558

1053 Mangalore IGP Office Western Range D K Dist 8242220501

1054 Mangalore S P Office D K Dist 8242220503

1055 Mangalore SP Residence D K Dist 8242220504

1056 Mangalore SP Office Computer Center D K Dist 8242220510

1057 Mangalore ACP Office Panambur Mangalore City 8242220526

1058 Mangalore Panambur PS Mangalore City 8242220530

1059 Mangalore Surathkal PS Mangalore City 8242220540

1060 Mangalore RFSL DK Dist 8242220564

1061 Manvi THE SUPERINTENDENT OF POLICE,KOWTHAL,KOWTHAL 8538252028

1062 Manvi THE SUPERINTENDENT OF POLICE,RAICHUR,MANVI 8538220333

1063 Manvi THE POLICE SUB INSPECTOR,SIRWAR,SIRWAR 8538270020

1064 Molkalmuru superintendent of police,,conn at cicle police qtrs 8198229161

1065 Molkalmuru superintendent of police,,taluk office compound 8198229233

1066 Molkalmuru Rampura PS Chitrdurga Dist 8198267308

1067 Mudalgi cpi police stn,,mudalgi 8334251499

1068 Mudalgi sup of police,,kulgod 8334222233

1069 Mudalgi sup of police,,mudalgi 8334251333

1070 Muddebihal supdt of police bijapur 65 new police station near mgvc college vidyanagar muddebihal,muddebihal,muddebihal

8356220333

1071 Muddebihal circle inspector of police inspector office old police stn bldg taluk office compound muddebihal,muddebihal,muddebihal

8356220332

1072 Muddebihal supdt of police 867 talikoti,talikoti,talikoti 8356266333

1073 Mudhol The supdt of police,police station,lokapur 8350240033

1074 Mudhol circle police inspector,cpi office,lokapur road mudhol 8350280103

1075 Mudhol Mahalingapur PS Bagalkot Dist 8350270033

1076 Mudhol The police station,H K Road,mudhol 8350280133

1077 Mudigere Balur PS Chikkamagalur Dist 8263245111



1078 Mudigere sub-inspector of police,police station,banakal 8263232249

1079 Mudigere Sub-Inspector of police,police station,gonibeedu 8263240117

1080 Mudigere sub-inspector of police,police station,kalasa 8263274877

1081 Mudigere sub-inspector of police,police station,mudigere 8263220333

1082 Mulbagal O/o Circle Inspt of Police,Kurubarpet,Mulbagal 8159242008

1083 Mulbagal Superintendent of Police,KGF Road,Mulbagal 8159242040

1084 Mulbagal Superintendent of Police,,Nangli Post, Mulbagal 8159248126

1085 Mulbagal Superintendent of Police,O/o Dy Superintendent of Police,Mulbagal 8159242234

1086 Mundagod Police Station,Bankapur Road,Mundgod 8301222211

1087 Mundargi THE SUPERINTENDENT OF POLICE,POLICE INSPECTOR OFFICE,MUNDARAGI 8371262233

1088 Murugod sup of police,,murgod 8337265533

1089 Mysore The President Auto prepaid services,Police Prepaid services ashoka Road,N R traffic

8212418305

1090 Mysore JLB Road Police Station,,Lakshmipuram 8212418518

1091 Mysore THE COMMISSIONER OF POLICE,1ST FLR ACP DEVARAJA OFFICE,LASHKAR POLICE STATION

8212418505

1092 Mysore COMMISSIONER OF POLICE ,MILAD PARK,ASHOKA RD 8212418511

1093 Mysore The Commissioiner Of Police,Old Nallappa Thana Station,ACP Traffic Office 8212418525

1094 Mysore AC Road,,Kuvempunagar 8212418321

1095 Mysore The Commissioner Of Police,Computer chamber building,Mirza Road 8212438186

1096 Mysore SUPERINTENDENT OF POLICE,MYSORE DISTR,JALPURI 8212445568

1097 Mysore COMMANDANT 5TH BATTALLION ,NEW OFFICE BLDG KSRP HR BHAGAWANDAS,LALITHMAHAL RD

8212473549

1098 Mysore Commissioner Office Mysore City 8212418556

1099 Mysore The Commissioner Of Police,Band House Mirza Road,Chamber Of Commissioner Of Police

8212418300

1100 Mysore The Commissioner Of Police,Ridge House,Jalapuri 8212418200

1101 Mysore OFFICE OF THE CIRCLE INSPECTOR OF POLICE ,BHD DHO,NAZARBAD 8212520260

1102 Mysore The Commissioner Of Police,control Room Mirza road,CCR Office Nazarbad 8212418338

1103 Mysore Supdt Of Police Teleprinter room ,Control room,Jalapuri 8212444800

1104 Mysore New C A R Ground,,Horse Park Road 8212418303

1105 Mysore The Commissioner Of Police,Near Janatha Bazar RMO,Devaraja Mohalla 8212418306



1106 Mysore Commissioner Of Police ,Police Inspector Traffic,Sheshadri Iyer Guest House 8212418326

1107 Mysore THE COMMISSIONER OF POLICE,C A R GROUND HORSE PARK,CAR HEAD QRTS OFFICE

8212418551

1108 Mysore Inspector General Of police,Southern Range,jalapuri 8212445168

1109 Mysore Superintendent Of Police,,Mysore District 8212595781

1110 Mysore The Commissioner Of Police,Vijayanagar,Near Ishwarya Petrol Bunk 8212418516

1111 Mysore IGP KPA,NAZARBAD,MYSORE 8212522057

1112 Mysore Commissioner Of Police,V V Road,K R Police Station 8212418119

1113 Mysore The Commissioner Of Police,JLB Road,Lakshmipuram 8212418330

1114 Mysore Dakshioneswara Main Road,Near Church,Ramakrishna Nagar 8212418324

1115 Mysore THE COMMISSIONER OF POLICE,,E AND F BLK R K NAGARA 8212418531

1116 Mysore Nehru Circle,,Lashkar Police Station 8212418307

1117 Mysore Nehru Circle,,Trafiic police station 8212418527

1118 Mysore Laxmipuram Police Station,JLB Road,Mysore 8212418320

1119 Mysore 160 KT STREET,,MANDI MOHALLA 8212418313

1120 Mysore KRS Road,,Metagally 8212418315

1121 Mysore Superindent Of Police ,Jalapuri,Mysore district 8212473058

1122 Mysore SOUTH WESTERN RAILWY,RAILWAY POLICE STATION,GOKULAM 8212516579

1123 Mysore Police Station,,Nazarbad 8212418308

1124 Mysore Milad Park,,Ashoka Road 8212418328

1125 Mysore Rajendra nagar,Panchamuku Ganapathy Temple Road,Mysore 8212418312

1126 Mysore Rfcl mysore,KPA Compund ,Nazarbad 8212522250

1127 Mysore THE SUPERINTENDENT OF POLICE ,DPO CIRCLE,JALPURI 8212436600

1128 Mysore DY SUPERINTENDENT OF POLICE INSPECTOR,32 PARK VIEWK H RD,SARASWATHIPURAM

8212341802

1129 Mysore Superintendent Of Police,Dist Police Office Bldg,Jalapuri 8212520040

1130 Mysore SUB Inspector of Police ,,Saraswathipuram 8212418123

1131 Mysore The Commissioner Of Police,Mahadevapura road,Udayagiri 8212418309

1132 Mysore The Commissioner Of Police,Site No 5 C block,J P nagara 8212418122

1133 Mysore Commissioner Of police,23rd Main 2nd stage,Vijayanagar 8212418317



1134 Mysore The Commissioner Of Police,V V Puram Police Station,K R S Road 8212418314

1135 Mysore Commissioner of police v v circle,,Gokulam main rd 8212418529

1136 Mysore Women Police Station,,Lashkar Police Station 8212418310

1137 Mysore Yelwala Police Station,,Mysore 8212402222

1138 Nagamangala bellur police station,,bellur 8234287535

1139 Nagamangala bindiganavile police station,,bindiganavile 8234284240

1140 Nagamangala sub inspector of police,,ofice of circle inspectorof police 8234286294

1141 Nagamangala superintendent of police,,nagamangala police station 8234286040

1142 Nanjangud Badanavalu police station,,Nanjangud Taluk 8221221745

1143 Nanjangud THE POLICE STATION,,HULLAHALLI 8221220111

1144 Nanjangud Officer in charge,Police station,Kawlande 8221221621

1145 Nanjangud Nanjangud Rural Police Station,,Mysore Ootty Road 8221226259

1146 Nanjangud Nanjangud town police station,,R P Road 8221226226

1147 Nanjangud Office of the Deputy Superintendent Of police,Mysore-OOty Road,Nanjangud Taluk

8221226249

1148 Nanjangud The Superintendent Of Police,,Talakkad 8221273369

1149 Nargund THE SUPDT OF POLICE DHARWAD,POLICE INSPECTOR,NARGUND POLICE STATION

8377265288

1150 Narsimrajapur SUB INSPECTOR OF POLICE,BALEHONNUR POLICESTATION MAIN ROAD BALEHONNUR PO N R PURA TQ,BALEHONNUR

8266250666

1151 Narsimrajapur The SUPDT of Police,Main Road, N R Pura Post,N R Pura 8266220129

1152 Navalgund sub inspector of police,annigeri police station,annigeri 8380222733

1153 Navalgund Hubli-Sollapur road,near taluk office,Navalgund 8380229233

1154 Navalgund Hubli-Sollapur road,,near taluk office,Navalgund 8380229333

1155 Nimburga police,station,nimbarga 8440286686

1156 Pandavapura arakere police station,,arakere 8236259235

1157 Pandavapura police station,,kr sagara,Belagola 8236257233

1158 Pandavapura Melukote PS Mandya Dist 8236299800

1159 Pandavapura superintendent of police,,police station, 8236255132

1160 Pavagada police station,,Arasikere 8136248433

1161 Pavagada Police station ,,Bellary Road 8136245888

1162 Pavagada Police station,,Bellary road 8136245666

1163 Pavagada Police station,,Thirumani 8136240047

1164 Pavagada police station,near bus stand,YN Hosakote 8136247635

1165 Puttur kadaba,,Puttur 8251260044

1166 Puttur ARYAPU,,PUTTUR RURAL POLICE STATION 8251232102

1167 Puttur STATE GOVT POLICE,,PUTTUR 8251230555

1168 Puttur Uppinangady,,South Canara 8251251055



1169 Raibag sup of police,cpi office,raibag 8331224633

1170 Raibag sup of police,,police stn kudachi 8331235233

1171 Raibag sup of police,,police stn raibag 8331225333

1172 Raichur THE SUPERINTENDENT OF POLICE RAICHUR,NEW BUILDING,COMPUTER ROOM,1ST FLOOR,SP OFFICE,RAICHUR

8532236650

1173 Raichur CPI Office yeragera Circle Raichur Dist 8532282200

1174 Raichur THE SUPDT OF POLICE(100),O/o SPDNT OF POLICE,NEW BUILDING,POLICE CONTROL ROOM,RAICHUR

8532235100

1175 Raichur THE POLICE INSPECTOR,OLD SP OFFICE, HYDERABAD ROAD, ,RAICHUR 8532236462

1176 Raichur THE SUPERINTENDENT OF POLICE,MARKET YARD,RAICHUR 8532235600

1177 Raichur THE POLICE SUB INSPECTOR,NETAJI NAGAR POLICE STATION,,NEAR SHETTY BHAVI CHOWK RAICHUR

8532255170

1178 Raichur THE RAILWAY POLICE INSPECTOR,RAILWAY POLICE STATION,RAICHUR 8532231716

1179 Raichur THE SUPERINTENDENT OF POLICE,01,NEW BUILDING,DAR HEADQUARTERS,HYDERABAD ROAD

8532235233

1180 Raichur THE SUPERINTENDENT OF POLICE ,NEAR SP OFFICE NEW BUILDING,RAICHUR 8532235308

1181 Raichur THE SUPERINTENDENT OF POLICE ,SADAR BAZAR POLICE STATION ,NEAR THEEN KANDIL RAICHUR

8532226148

1182 Raichur THE SUPERINTENDENT OF POLICE,RAICHUR SP OFFICE OLD BUILDING,HYDERABAD ROAD RAICHUR

8532236338

1183 Raichur THE POLICE STATION,RTPS,KPCL LTD,SHAKTHINAGAR 8532246133

1184 Raichur THE SUPERINTENDENT OF POLICE,NEW BUILDING,SP CHAMBER,GROUND FLOOR,SP OFFICE,RAICHUR

8532235001

1185 Raichur THE SUPERINTENDENT OF POLICE,RESIDENCE,POLICE COLONY,RAICHUR 8532235002

1186 Raichur THE SUPDT OF POLICE,TRAFFIC POLICE STATION,RAICHUR 8532226124

1187 Raichur THE SUPERINTENDENT OF POLICE,WEST POLICE STATION, DCRB UPSTAIR,STATION ROAD,RAICHUR

8532232570

1188 Raichur Yeragera PS Raichur Dist 8532282033

1189 Ramdurg sup of police,,cpi office ramdurg 8335242233



1190 Ramdurg the supdt of police,,katkol 8335262133

1191 Ramdurg sup of police,,police stn ramdurg 8335242333

1192 Ranebennur The Circle Inspector Of Police,Old Taluka Office P B Road,Ranebennur 8373266404

1193 Ranebennur The Suptd Of Police Haveri,Circle Police Inspector Town Police station,Ranebennur

8373260033

1194 Ranebennur The Sub Inspector of police,Benakonda Road,Halageri 8373252333

1195 Ranebennur The Superintendent Of Police,Kerimattihalli,Haveri 8373242208

1196 Ranebennur The Sub Inspector of Police,Police Station,P B Road 8373266433

1197 Ranebennur Suptd Of Police,Town Police station Ashok circle,Ranebennur 8373266333

1198 Ranebennur The Supdt of police Dharwad,Conn toPSI Traffic Traffic Police Station Nr Tahasildar Office P B Road,Ranebennur

8373268333

1199 Ranebennur The Superintendent of Police Dharwad,Police Dy Sudt of Police,Dy SP Office New Bldg Up stairs Ashok circle

8373266311

1200 Ron SUB INSPECTOR OF POLICE,POLICE STATION,GAJENDRAGAD 8381262133

1201 Ron POLICE SUB INSPECTOR,,NAREGAL 8381268233

1202 Ron SUB INSPECTOR OF POLICE,,RON 8381267233

1203 Sagar suptd of police,rural police station,near vetrnary hospital sagar 8183226194

1204 Sagar suptd of police,,sagar taluk 8183226067

1205 Sagar suptd of police,opp suzuki show room,bh road 8183226082

1206 Sakleshpur CI OF POLICE,SAKLESHPUR,HASSAN 8173244403

1207 Sakleshpur DEPUTY SUPERINDENT OF POLICE,B M ROAD,TOWNPOLICE STATION SAKLESHPUR

8173245505

1208 Sakleshpur SI OF POLICE,NEW POLICE STATION,MALLIKARJUNA NAGARA SAKLESHPUR HASSAN

8173244100

1209 Sakleshpur SI OF POLICEDEPARTMENT,NEAR TALUK OFFICE,OLD BUS STAND ROAD RURAL POLICE STATION

8173245183

1210 Sakleshpur SI OF POLICE,MAIN ROAD YESLUR,NEW BUILDING POLICE STATION YESLUR HASSAN

8173278212

1211 Sandur policestationsandur,,sandur 8395260249

1212 Sandur POLICE STATION,,TORANGAL 8395250100

1213 Saundatti sup of police,,cpi saundatti 8330222803

1214 Saundatti sup of police,,saundatti police stn 8330222333

1215 Savanur The Circle Inspector Of Police,Police Station,Shiggaon 8378255633



1216 Savanur KSRP(Store Yard),Commandant X BN,Gangebhavi Shiggaon 8378255955

1217 Savanur Sub Inspector Of Police,,Police Station PSI 8378241633

1218 Savanur The Dy Superintendent of Police,,Shiggaon 8378255333

1219 Savanur Police Sub Inspector,Police Station,Shiggaon 8378255233

1220 Savanur Police Sub Inspector,Police Station Tadas,Shiggaon 8378257433

1221 Sedam police,station,kalagi 8441227711

1222 Sedam police,station,kurkunta 8441228544

1223 Sedam police,station,malkhed 8441280365

1224 Sedam police,station,mudhol 8441221011

1225 Sedam police,station,sedam 8441277166

1226 Shahapur police,station,bgudi 8479222020

1227 Shahapur CPI Office Shahpur Circle Gulbarga Dist 8479240150

1228 Shahapur police,station,gogi 8479225810

1229 Shahapur police,station,gurmitkal 8479225018

1230 Shahapur police,station,shahapur 8479240362

1231 Shahapur police,station,wadagera 8479219161

1232 Shankarnarayana

The Superintendent of Police UDP,Conn to Amasebail Police Stn Panchayat Bldg,Amasebail

8259286499

1233 Shankarnarayana

Superintendent of Police DK MR,Conn to Police Stn,Shankaranarayana 8259280299

1234 Shikaripura dy suptd of police,dsp office,shikaripura 8187222442

1235 Shikaripura town police station,m s road,shikaripura 8187222772

1236 Shikaripura police station,shiralkoppa road,shikaripura 8187222430

1237 Shikaripura h k road,,shiralkoppa 8187234511

1238 Shimoga dcrb and computer branch,sagar road,o/o suptd of police 8182255277

1239 Shimoga circle inspector of police,dar parade ground,sagar road shimoga 8182261406

1240 Shimoga suptd of police,,shimoga 8182261408

1241 Shimoga circle inspector of police,rural circle sagar road,ashoknagar shimoga 8182261410

1242 Shimoga suptd of police,dar residential qtrs,shimoga 8182261412

1243 Shimoga suptd of police,new s p office building,dist control room sagar road 8182261413

1244 Shimoga doddapet police station,parade ground,sagar road 8182261414

1245 Shimoga DSP Int Office, Kote Road shimogga 8182227273

1246 Shimoga jayanagara police station,near rto office,dc compound shimoga 8182261416

1247 Shimoga superintendent,of police,shimoga 8182261415

1248 Shimoga sub inspector of police,kumsi,shimoga 8182262332

1249 Shimoga deputy suptd of police,kote police station compound,old barline road 8182226905



1250 Shimoga dy s p office,mc gann hospital,opp b h road shimoga 8182261404

1251 Shimoga sub inspector,railway police,shimoga 8182222974

1252 Shimoga supt of police in front of mcgann hospital,sagar road,ashoknagar shimoga 8182261418

1253 Shimoga trafic police station,in front of labour station,shimoga 8182261417

1254 Shimoga district police office,s p office,sagar road 8182261400

1255 Shimoga ashoka nagara,sagar road,tunga nagar police station 8182261423

1256 Shimoga Kote Police Station Compound Shimoga - 577202 8182227273

1257 Shimoga MACHENAHALLI, SHIMOGA 8182246188

1258 Shimoga O/O Commdt., 8th Btn, KSRP, Machenahalli, Shimoga Dist 8182246192

1259 Shimoga S P Office Shimogga Dist 8182261401

1260 Shimoga Vinobanagar PS, Shimogga Dist 8182261424

1261 Shirahatti CPI Office Shirahatti Circle Gadag Dist 8487242434

1262 Shirahatti Police Station,,LAXMESHWAR 8487272333

1263 Shirahatti TEH SUB INSPECTOR OF POLICE,,SHIRAHATTI 8487242233

1264 Shorapur police,station,shorapur 8443257030

1265 Shorapur police,station,KEMBHAVI 8443278410

1266 Siddapur Police Station,Opp Police Qtrs,Siddapur 8389230283

1267 Sidlaghatta The Superintendent of Police,Police Stn,DBH 8158258125

1268 Sidlaghatta Town Police Stn,,Siddlaghatta 8158256280

1269 Sidlaghatta New Bldg, (DBH Road),TB Road,Sid 8158256270

1270 Sindagi supdt of police bijapur police station almel,almel,almel 8488232033

1271 Sindagi supdt of police bijapur conn to cpi office almel rd sindagi,sindagi,sindagi 8488222333

1272 Sindagi supdt of police police station near I b bijapur rd sindagi,sindagi,sindagi 8488221333

1273 Sindhanur THE SUB INSPECTOR OF POLICE,BALAGANOOR,BALAGANOOR 8535258631

1274 Sindhanur THE CIRCLE INSPECTOR OF POLICE,BUS STAND ROAD,SINDHANUR 8535220444

1275 Sindhanur THE DEPUTY SUPDT OF POLICE,SUKALPETH ROAD,SINDHANUR 8535220222

1276 Sindhanur THE SUPERINTENDENT OF POLICE,NEW RURAL POLICE STATION BLDG, PWD CAMP, RAICHUR ROAD,SINDHANUR

8535223733

1277 Sindhanur TOWN POLICE STATION,SINDHANUR,SINDHANUR 8535220333



1278 Sindhanur THE POLICE INSPECTOR,TURVIHAL,TURVIHAL SINDHANUR 8535244233

1279 Sira police station,Near APMC Yard,Sira town 8135275257

1280 Sira police station,NH4,Kallambella 8135274738

1281 Sira police station,,Pattanayakanahalli 8135271058

1282 Sira Dy SP Office,Rural police stn,Amarapura Road 8135275184

1283 Sira Police station,,Mohalla road 8135275237

1284 Sira police station,NH4,Tavarekere 8135272541

1285 Sirsi Police Station,Banavasi,Banavasi 8384264210

1286 Sirsi CPI Office,Sirsi,Sirsi 8384226260

1287 Sirsi Dy S P Office,Sirsi,Sirsi 8384226424

1288 Sirsi New Market Police Station,Sirsi,Sirsi 8384236330

1289 Sirsi Sirsi Rural Police Station,Near Police Qtrs,Yellapur Road 8384236233

1290 Sirsi Town Police Station,Sirsi,Sirsi 8384226333

1291 Siruguppa POLICE STATION,,TEKKALAKOTE 8396248044

1292 Siruguppa POLICE STATION,,SIRIGERE 8396244426

1293 Siruguppa POLICE STATION,,SIRUGUPPA 8396220333

1294 Siruguppa POLICE STATION,,TEKKALAKOTE 8396248013

1295 Somwarpet CPI OFFICE KUSHALNAGAR CIRCLE,NEAR GOVT HOSPITAL,KUSHALNAGAR 8276274333

1296 Somwarpet CPI office,near IB,somwarpet 8276284840

1297 Somwarpet near govt hospital,,kushalnagar 8276274747

1298 Somwarpet Dy SP office,near govt hospital,kushalnagar 8276274400

1299 Somwarpet near bus stand,,somwarpet 8276282040

1300 Somwarpet shanivarasanthe town,,somwarpet tq 8276283333

1301 Somwarpet police station,,suntikoppa town 8276262333

1302 Sorab police station,anavatti,soraba taluk 8184267135

1303 Sorab suptd of police,new building,soraba circle soraba 8184272122

1304 Sriniwaspur New Bldg,SVZ Rd,Gownipalli 8157248106

1305 Sriniwaspur Rayalpad Cross,,SVZ 8157240006

1306 Sriniwaspur Town Police Stn,MG Rd,SVZ 8157246234

1307 Sullia State Govt Police ,,Kasaba 8257233115

1308 Sullia subramanya,,Mangalore 8257281250

1309 Sullia State Govt Police,,sullia 8257230337

1310 T. Narsipur Bannur Police Station,,Bannur 8227275632

1311 T. Narsipur #N/A 8227260900

1312 T. Narsipur SUPERINTENDENT OF POLICE,,T N PURA 8227261227

1313 Tallak sub inspector of police,police stn,nayakanahatti 8190207408

1314 Tallak superintendent of police,connt to sub inspector police stn,tallak 8190206634

1315 Tarikere police station ,,Ajjampura 8261245133

1316 Tarikere cirle inspector of police,bh road,tarikere 8261222690



1317 Tarikere police station ,,lakkavalli 8261239446

1318 Tarikere police station ,,Lingadahalli 8261254636

1319 Tarikere Dy supdt of police,b h road,Tarikere 8261222266

1320 Tarikere police station ,,tarikere 8261222222

1321 Telgi Alamatti PS Bijapur Dist 8426281103

1322 Telgi supdt of police new R C kolhar,kolhar,kolhar 8426283013

1323 Thirthahalli psi police station,main road,agumbe thirthahalli taluk 8181233181

1324 Thirthahalli suptd of police,,thirthahalli 8181228310

1325 Thirthahalli sub isnspector of police,malur police station,malur taluk thirthahalli 8181235142

1326 Thirthahalli SDPO Office Thirthahalli Shimogga Dist 8181220388

1327 Thirthahalli suptd of police,,thirthahalli 8181228333

1328 Tiptur K B Cross PS Tumkur Dist 8134262055

1329 Tiptur Opp Govt Hospital,,NH 206 8134251382

1330 Tiptur police station,,Honnavalli 8134264710

1331 Tiptur Police Station,,Novinakere 8134258024

1332 Tiptur NH 206,,KR Extention 8134251084

1333 Tiptur Opp Government college,,BH Road 8134251007

1334 Tiptur Arali mara stop,,BH Road 8134251041

1335 Tumkur police station,Near bus stop,Bellavi 8162240046

1336 Tumkur SP Office,,BH Road 8162260669

1337 Tumkur police station,,Kyathsandra 8162281120

1338 Tumkur Near Court Hall,,Church Circle 8162275301

1339 Tumkur police station,Gandhi nagar,near EDGA Mahalla,Tumkur 8162276424

1340 Tumkur police station,Barline Road,Tumkur 8162278207


1342 Tumkur Police station,,Hebbur 8162241036

1343 Tumkur Police station,NH4 road,Kora 8162242006

1344 Tumkur Police station,,Kyathsandra 8162281124

1345 Tumkur NEPS,Near Horticulure office,nh 206 8162278224


1347 Tumkur Poorhouse colony,Thilak park,Jayapura road 8162278202

1348 Tumkur police station,DSP,DAR,BH Road,Tumkur 8162285031

1349 Tumkur Near SBM,Horapete,Church square 8162278388

1350 Tumkur Near DC Office,,Old Market chowk 8162272340

1351 Tumkur police station,Barline near chilume choultry,Tumkur 8162278381

1352 Tumkur DSPOffice Puttur Subdivison, DK Dist 8251230500

1353 Turuvekere police station,near SH-19 road,turuvekere 8139287466

1354 Turuvekere police station,near bus stop ,Dandinashivara 8139278355

1355 Turuvekere Near govt hospital,,Turuvekere 8139287334

1356 Udupi Police Sub Inspector,Brahmavara Police Station,Brahmavara 8202561044



1357 Udupi Brahmavara Circle Inspector,Brahmavara Police Office Varambally village,Brahmavara

8202561966

1358 Udupi Circle Inspector of Police,Police Station,Kaup 8202552133

1359 Udupi State Govt Police,Wireless Control Room New Dist Police Office,Bannanje 8202526444

1360 Udupi Hiriadka PS,Police Subinspector Bommarbettu VG,Hiriadka 8202542248

1361 Udupi Assistant Police,Subinspector Kaup Outpost,Kaup 8202551033

1362 Udupi Sub Inspector of Police,Police Station Kota,Saligrama 8202564155

1363 Udupi Supdt of Police,Conn to Malpe Police Station near Vadabhandeshwara Temple,Malpe

8202537999

1364 Udupi Police Inspector,Padubidri Police Station,Padubidri 8202555452

1365 Udupi Inspector of Police,Shirva Police Station,Shirva 8202554139

1366 Udupi State Govt Police,New Dist Police Office,Bannanje 8202534777

1367 Udupi Supdt of Police,Conn to Traffic Police Station,Udupi 8202521332

1368 Udupi CPI Office Udupi Town Circle, Udupi Dist 8202520329

1369 Udupi Udupi Town PS, Udupi Dist 8202520444

1370 Udupi DAR Udupi Dist 8202523444

1371 Udupi IGP Coastal Security Police Udupi 8202533900

1372 Udupi SP Office ,Computer Center, Udupi Dist 8202536566

1373 Udupi Manipal PS, Udupi Dist 8202570328

1374 Udupi Kundapur PS Udupi Dist 8254230338

1375 Udupi CPI Office, Kundapura Circle Udupi Dist 8254230880

1376 Udupi Kundapur Women PS Udupi Dist 8254231338

1377 Udupi CPI Office, Karkala Circle Udupi Dist 8258230213

1378 Udupi DSP Office Karkal Subdivision Udupi Dist 8258231333

1379 Udupi Karkala Rural PS Udupi Dist 8258232083

1380 Udupi DIGP ANF Office Udupi Dist 8258233111

1381 Virajpet CPI Office Road,,Gonikoppa circle,,Gonikoppa,VirajpetTQ, 8274247209

1382 Virajpet CPI office,,Kutta circle 8274244325

1383 Virajpet juice factory road,,gonicoppa 8274247333

1384 Virajpet Kutta town,,kutta 8274244100

1385 Virajpet gonikoppa main road,,ponnampet 8274249044

1386 Virajpet Dy.S.P. Office,Malbar Road,virajpet town,Virajpet Taluk 8274257488

1387 Virajpet GMP School Road,Siddapur Town,Virajpet Taluk 8274258333

1388 Virajpet srimangala town,,srimanagala 8274246246

1389 Virajpet malbar road,virajpet town,Virajpet Taluk 8274257333

1390 Virajpet malbar road,virajpet town,Virajpet Taluk 8274257462



1391 Wadi police,,station 8476202074

1392 Wadi railway,police station,wadi 8476202058

1393 Yadgiri pi intelligence,police station,yadgir 8473251002

1394 Yadgiri police,station,saidapur 8473224375

1395 Yadgiri sdpo,police,station 8473250210

1396 Yadgiri police,station,town 8473251003

1397 Yadgiri rural,police,station 8473251001

1398 Yelburga bevoor police station,kustagi road,bevoor 8534227641

1399 Yelburga Police Station,,kuknoor 8534230438

1400 Yellapur Yellapur PS Karwar Dist 8419261133



ANNEXURE-F CAPACITY BUILDING & CHANGE

MANAGEMENT

Capacity Building

Karnataka an “advanced state” in the CCTNS Project has laid significant emphasis on Capacity Building in the Police IT. KSP has taken innovative approach to capacity building with initiatives like Training and Certification of Police Personnel in System Administrator Training, Change Management Workshops for Senior Police officers etc. KSP also has established Training Infrastructure at regional levels.

SI holds the responsibility for creation of a detailed and effective training strategy, user groups and classifications, training plan and guidelines, detailed training material, training program designed their delivery to the target groups. The main challenges to be addressed effectively by the SI are the geographically dispersed trainee base, wide variability in education and computer proficiency and minimal availability of time.

The SI shall be responsible for the following activities as part of the End User and Train the Trainer Training:

a) Develop overall training plan b) Develop District-Wise Training Schedule, Curriculum, and Training Material c) Deliver training to end users including carrying out the training effectiveness evaluation d) Deliver Training to Trainers (Internal and Trainers from the Training Colleges)

The details of the each of the above items are given below:

Develop Overall Training Plan

SI shall be responsible for finalizing a detailed Training Plan for the program in consultation with SCRB/PCW covering the training strategy, environment, training need analysis and role based training curriculum. SI shall own the overall Training plan working closely with the SCRB/PCW Training team. SI shall coordinate overall training effort.

Develop District-Wise Training Schedule. Curriculum and Training Material

SI shall develop and manage the District-Wise training schedule in consultation with SCRB/PCW, aligned with the overall implementation roadmap of the project and coordinate the same with all parties involved. Training schedule shall be developed by solution and shall be optimized to reduce business



impact and effective utilization of Training infrastructure and capacities. The training curriculum for the Police IT training program should be organized by modules and these should be used to develop the training materials. The training curriculum outlines the mode of delivery, module structure and outline, duration and target audience. These sessions should be conducted such that the users of the application/modules are trained by the time the application “goes-live” in the District with possibly no more than a week’s gap between completion of training and going live of modules. Continuous reporting (MIS) and assessment should be an integral function of training. SI shall also identify the languages to be used by the end-user for entering data and ensuring multi-language training to the end users as per requirement.

1.1.1 Proposed Training Courses

The following training programs are proposed by KSP. The bidder shall make an assessment and discuss with KSP before finalizing the content, course and schedule.

a. Basic Computer Training

b. Role-based Police IT Application Training

c. Customized System Administrator Training

d. Basic System Administrator Training



1.1.1.1 General Management TrainingType of Training

1.1.1.2 Basic Computer Training

1.1.1.3 Tentative Areas / Modules to Cover

1. Should focus on the awareness of the general benefits of IT systems such as automation of routine tasks or moving from the paper-based records management to a computer based electronic records system

2. Fundamentals of computer usage should focus on the basics of using the computer, keyboard, and mouse in order to make the users feel comfortable with the computer.

3. Email and Office(only relevant) suite training 4. Search and Refining Search Results (on Internet) 5. Training on analytical functions of the computer 6. Typing Training

Note: The CBT for Basic IT both in English and Kannada will be provided by KSP. Soft Copy of the Basic IT Course Material will be provided by KSP and the SI should provide hardcopies of the Basic IT Course Material to all trainees.

1.1.1.4 Minimum Expected Duration

1.1.1.5 72hours (9 days) of Class Room Training spending sufficient time spent on practical sessions and Typing lessons/practice

1.1.1.6 Responsibility of Course Content

1.1.1.7 Type of Training

1.1.1.8 Role-based Police IT Application Training


1. All major functionality of MT, AR, Wireless, FRO, and FSL



2. All major functionality of Crime, Law and Order, and Traffic 3. Admin, Finance, Training, Stores.

Additional Guidelines

a. The training should focus on the users getting comfortable to use the Police IT application.

b. The Training is Role based and would focus based on user category. A single user might get trained on different modules.

c. The Training would cover complete life cycle of an activity and would have interconnection with different modules of application.

d. Training would cover basic knowledge on the application and its benefits. And also it should cover specific use/working knowledge in depth of each module for the end user.

e. This training should be in a role based, benchmarked and standardized format, multi-lingual and lead to learning completion and assessment. It should also allow for self-learning and retraining. Training would include mechanism for demonstration using audio/video/simulated/demo practice exercises and evaluation of trainees.


1. All major functionality of MT, AR, Wireless, FRO, and FSL (minimum 5 days and 7000 End Users)

2. All major functionality of Crime, Law and Order, and Traffic (minimum 12 day and 32,000 End Users)

3. Admin, Finance, Training, Stores (21days and 2000 End Users)

Note: the numbers may vary by 5 to 10 %. The above numbers are indicative. Actual days of training given for above groups are as per the schedule worked out by KSP. This may vary by 2 to 3 days based on the training methodology used by SI.


1.1.1.12 The initial content will be provided by KSP. However, SI has to suitably update the content based on the revisions to the modules considering the role based training.




1.1.1.14 Customized System Administrator Training


1. The Training will comprise of advance training on Desktops, Servers, Network Devices, Networking concepts and trouble shooting skills.

2. The trainees will be selected by KSP based who have relevant educational background, technical skill sets and also inclination towards technical roles.

3. Select set of police staff with high aptitude and/or relevant prior training is to be imparted with the training/skills to act as system administrators and also as Incident Management Support staff with basic system maintenance task

4. The Trainees shall be identified from the department .This would ensure presence of people with technical know-how to troubleshoot issues of complexity.

5. Training should include functional and technical details of networking and application . All the trainees need to be completely trained so as to take up the exams. One chance of the above certifications needs to be given by the vendor.

6. The system administrators should be trained to troubleshoot medium to complex technical issues.

7. Possibilities should be explored to impart technology specific training to staff. 8. The model of customized system administrator training shall be proposed by SI and will

be finalized in consultation with the KSP. 9. The SI shall ensure that the candidiates receive industry standard certifications such as

CCNA and MCSE / MCITP EA at the end of Customized System Admin Training course.




1.1.1.17 To be proposed by the SI


1.1.1.19 SI may propose the complete syllabus and schedule.


1.1.1.21 Basic System Administrator Training


1. The Training will comprise of training on Desktops, Servers, Network Devices, Networking concepts and trouble shooting skills. This should be on Basics such as A+ and N+ training.

2. The trainees will be selected by KSP based who have relevant educational background, technical skill sets and also inclination towards technical roles.

3. Select set of police staff with high aptitude and/or relevant prior training is to be imparted with the training/skills to act as system administrators and trouble shoot basic IT related issues in their office

4. The Trainees shall be identified from each Police Station and higher offices. This would ensure presence of people with technical know-how to troubleshoot issues of lesser complexity.

5. The system administrators should be trained to troubleshoot basic issues.




1.1.1.24 To be proposed by the SI


1.1.1.26 SI will propose and to be finalized with KSP


1.1.1.28 General Management Training in premier institute of the level of IIM


a) General Management Concepts covering but not restricted to Finance, Human Resource, Basic Accounting, Marketing, Organization Behavior, Change Management. b) Case Studies related to Change Management , Large Scale ERP Implementation c) The tenure of the program should be two weeks. d) The course should be held in Karnataka


1.1.1.31 Two Weeks


1.1.1.33 SI will propose and to be finalized with KSP.

General Guidelines on Training Material

1. SI shall ensure that the training content meets all the objectives of the training course. 2. The material shall be developed in English and Kannada languages. 3. The CBT for Basic IT both in English and Kannada will be provided by KSP.



4. Soft Copy of the Basic IT Course Material will be provided by KSP and the SI should provide hardcopies of the Basic IT Course Material to all trainees.

5. CBT for 5 Police IT Modules (Crime, L&O, Traffic, Armed and Motor Transport Module) shall be provided by KSP which can be used during their course of training. Other modules have to be developed by the SI.

6. SI shall also develop the training material for delivery through Computer Based Training, Instructor Led Training, Online User Material/Help Manuals and Job Aids.

7. SI shall provide detailed training material providing step-by-step approach in soft and hard copies to all police stations and offices for reference.

8. If the training material requires modifications / updates either because of the feedback from the end users / SCRB / PCW or because of the enhancements to the Police IT application, the SI shall undertake these modifications with the prior approval of the State.

9. SI should consider cost of refreshments (only Tea/Coffee twice a day) during training.

Deliver Training to End Users

SI shall deliver training to the end users utilizing the infrastructure at the District Training Centers. Role-based training for the Senior Officers will be carried out at suitable location in the State Headquarters/District HQ by the System Integrator.

SI shall also impart simulated training on the actual Police IT with some real life like database. The SI should create case studies and simulation modules that would be as close to the real life scenario as possible. The objective of conducting such trainings would be to give firsthand view of benefits of using Police IT system. Such specialized training should also be able to provide the participant a clear comparison between the old way of crime and criminal investigation against the post Police IT scenario. This training needs to be conducted by the SI at the very end when all the other trainings are successfully completed. This training may seem similar to role play training mentioned in the section above however, in this simulated training, the SI would ensure that the IO’s are provided an environment that would be exactly similar at a Police Station post Police IT implementation.

Most of the training would be an Instructor-Led Training (ILT) conducted by trained and qualified instructors in a classroom setting. To maintain consistency across Police IT trainings, standard templates should be used for each component of a module.

An ILT course will have the following components:

Course Presentation (PowerPoint)

Instructor Demonstrations (Police IT Application training environment)

Hands-on Exercises (Police IT - Application training environment)



Application Simulations: Miniature version of Police IT Application with dummy data providing exposure to the IOs to a real life scenario post implementation of Police IT

Job Aids (if required)

Course Evaluations (Inquisition)

Each Training will end with an Evaluation test for the trainees through a test conducted online. KSP will provide an online test tool which shall be installed in each training centre. This is being developed from a third party. The same can be used by SI. Any modifications required may be done after getting it approved by KSP. The tool is designed to maintain the database of the personnel undergone training/certification etc. Candidates, who fail to secure passing score in the test, shall go through another test and if they still fail they should be considered for re-training.

Note: All trainings need to be given along with the certification.

The Police Personnel in Karnataka has been categorised into following groups

SI No. Group No. of personnel

a. Group A - senior officers of SP rank and above 200

b. Group B - officers of ASI rank and above 9500

c. Group C - officers of Constable rank and above 79000

d. Group D- Administrative Staff 2000

Total 90700

Approximate Number of People to be trained course wise and group wise is given below:

Training Program Group A Group B Group C Group D

Actual no. Actual no. Actual no. Actual no.

Change Management Workshop, IT awareness

1465

Basic IT Training including Typing

Total 36400 (the break up in each group will be given by KSP later. This number may vary by 2%)

Role based Police IT training 41400 ( the break up in each group is as said in the Police IT training table)

Trainers Training 0 10 200 50



Administration & Support Training

0 0 2400 None

Customised System Administrator Training

0 0 50 None

Management Training 100

Training Effectiveness Evaluation

SI shall evaluate the effectiveness of all end users trainings using electronic or manual surveys. SI shall be responsible for analyzing the feedback and arrange for conducting refresher training, wherever needed.

State will periodically monitor the training effectiveness through the performance metrics and Service levels and the SI shall comply with the same.

Deliver Training to Trainers (Internal and Trainers from the Training Colleges)

A Train the Trainer Programmes should be conducted to the identified people so that they can act as trainers for the department. This will build in house capability of training personnel reducing the dependency of the department on the outside partners/vendors. The program will cover both Basic IT and Police IT Trainings.

Karnataka Police is under the process of identification of qualified Trainers with relevant IT experience and training competency within each District/ Commissionerate/Training Colleges. SI would be responsible for training them and building their capacity for all the other IT initiatives of Karnataka Police. These Trainers will be responsible for implementing the Capacity Building interventions beyond the scope of the System Integrator. SI will be responsible for developing, designing and printing of the content, training material for such trainings. The developed content for these trainings shall be validated and approved by Karnataka Police. SI will be provided with the training premises by the Karnataka Police, however all the arrangements required for training will be made by SI.

SI shall help SCRB/PCW in assessing and selecting the internal trainers as well as the trainers at training colleges who can conduct the end user training subsequent to the training by the SI. SI shall coordinate the ‘Train the Trainer’ session for the identified trainers to ensure that they have the capability to deliver efficient training.

In addition to the training delivered to the end-users, the trainers should also be trained on effectively facilitate and deliver training to end users. Also, it is advisable to always run pilots for any training



program before deployment. This training will hence serve as the pilot and as a training session for trainers as well. In addition the end-user training sessions, ToT training will consist of three segments:

a. The first segment will be set of workshops covering effective presentation skills and coaching techniques and discussing the benefits and structure of the trainer model.

b. The second segment will be the formal CCTNS training which will consist of all modules of CCTNS relevant for their role.

c. The third segment will be a teach-back session where trained trainers will present course content and receive feedback regarding content, flow, and presentation techniques. This will also include a feedback session where trainers can provide feedback on the training materials, flow, comprehension level, and accuracy.

Approximate Number of Trainers to be trained course wise and group wise is given below:

Training Program Group A

Group B Group C Group D

Actual no.

Actual no.

Actual no. Actual no.

Basic Computer Awareness

None 10 200 50

Role based training for application users

Training Infrastructure Available for the SI

The details of the training infrastructure available for the SI for carrying out the training are given below: these training centres can be used for Basic IT and Police IT training. other trainings can be given at SI’s place.

Following Table provides the Training centres which are functional.

Sl No 1.1.2 Training Centers

Remarks Estimated Seating capacity

1 KPA, Mysore. Co-Sharing with Units.

40.

2 PTC, Gulbarga. 40

3 KSPTS, Channapattana 40

4 APTS, Yelahanka 40



5 Police IT Training Center, DPO, Bangalore District Exclusively meant for Police IT

40

6 Police IT Training Center, Davanagere. 40

7 Police IT Training center, Udupi. 40

8 Police IT Training center, Belgaum. 40

9 Police IT Training Center, Mysore City 40

10 Police IT Training Center, Hubli-Dharwad City 40

11 Police IT Training Center SCRB, Bangalore 40

Also under CCTNS Project KSP is in the process of establishing District Training Centres, Regional Training centres and Training centre at SCRB. Following are the locations for the same.

1.1.2.1 List of District Training Centres

RANGE / Commissionerate Location Estimated Seating capacity

CENTRAL RANGE Chikkaballapur 20

Tumkur 20

Kolar 20

Ramanagar 20

KGF 20

NORTHERN RANGE Belgaum 20

Gadag 20

Dharwad District 20

Bagalkot 20

Haveri 20

Bijapur 20

WESTERN RANGE Mangalore( D.K) 20

Chickmagalur 20

Udupi 20

Karwar( U.K) 20

NORTH-EASTERN RANGE Gulbarga 20

Bidar 20

Koppal 20

Raichur 20

SOUTHERN RANGE Madikeri 20

Mysore 20

Mandya 20

Hassan 20



Chamarajanagar 20

EASTERN RANGE Bellary 20

Chitradurga 20

Shimoga 20

Davangere 20

BANGALORE CITY CAR North, Bangalore City 20

Koramangala PS, Bangalore City

20

1.1.2.2 Regional Training Centres

Sl. No. Regional Training Centers Estimated Seating capacity available for Police IT Training

1. KPA, Mysore 40

2. PTC, Gulbarga 40

3. KSPTS, Channapattana 40

4. Shivajinagar PS, Bangalore East Division 40

5. DCP North Office, Bangalore City 40

6. Traffic East Office, Bangalore City 40

SI shall conduct Change Management workshops to build appreciation of change management and develop change leadership across the stakeholder groups. The SI is required to conduct the Change Management Workshops for all the identified Police personnel in a phased manner in line with the overall implementation plan. These workshops shall be conducted at the locations provided by the State.SI shall conduct workshops for each group of personnel in sync with the capacity building plan.

SI is required to provide the necessary material for the workshops including presentations, training material etc. in both soft and hard copy formats. The workshop content & material shall be designed with specific focus on the requirements of the personnel. SI shall design the necessary content (reading material, presentations) in English and Kannada for the Change Management Workshops.

Communication & Awareness campaigns will be conducted throughout the duration of the implementation of the Police IT project across the State at Project, Program level as well as for General awareness.SI shall work with the identified internal change agents (identified from the District and State Mission Teams) for all the Communication and Awareness Programs.

SI shall utilize existing channels of communication and at the same time use innovative methods of communication for effectiveness.SI should ensure that the communication messages are consistent, continuous and easy to understand and wherever possible in vernacular medium using all available



channels. A draft activity detail along with the frequencies is presented below. However the SI should prepare a detail requirement analysis and discuss with all the KSP stake holder and take all the necessary approval from KCoPS before finalization and execution of this activity.

S. No Activities Details Frequency

5. Develop and Validate detailed communication plan

SI shall facilitate an exploration of specific objectives; i.e., who must understand what, by when, and why with respect to the project, to ensure successful uptake of the project.

SI shall prepare a detailed communication plan for the program in line with the implementation timelines of each solution

SI shall ensure that all the impacted audience is covered in the communication plan and the most appropriate mode of communication is being used to deliver the messages to the target audience

These key audiences are not the only ones who will receive information, but their demographics will shape the strategy in terms of message and vehicle selection.

Once

6. Develop Communication Content

SI shall be responsible for developing the content for communication material in English, and Kannada language.

SI shall ensure that the communication is simple, continuous and consistent.

Recurring Activity over the entire duration of the SI

7. Deliver Communication Events

Prior to implementing the plan, the SI shall obtain the necessary sign-offs from State on the Communication Strategy & plan and make necessary changes as recommended by State.

SI shall determine who needs to approve communications prior to dissemination, who is responsible for distributing the message, and who is responsible for ensuring that those

Recurring Activity (once a month) over the entire duration of the SI



accountable for specific elements of the plan follow through on their responsibilities.

SI shall organize the communication events or interventions for the target audience.

SI shall ensure consistency between messages delivered via different interventions, since the engagement of a key individual stakeholder or stakeholder group is an integrated effort, aiming at the same objective.

8. Measure Effectiveness of Communication and Update Change Management Plan

After implementing the communications program, SI shall seek feedback on and measure the impact of the communications program.

SI shall evaluate the effectiveness of the communication by electronic or paper based survey or focused group discussion and develop an action plan to improve the effectiveness of communication

SI shall refresh the Change Management Plan in consultation with State’s Nodal Agency’s Change Management Plan

Through feedback, SI shall assess which messages have been delivered most clearly; which vehicles are most effective; and whether the appropriate target audiences have been identified. Based on such assessment, SI shall update the communication strategy & plan and shall ensure that objectives of communication program are ensured, which further should lead to successful uptake of system.

Once in Six Months

Other Requirements:

SI shall work with the identified internal change agents (identified from the District and State Mission Teams) for all the Communication and Awareness Programs



SI shall utilize existing channels of communication and at the same time use innovative methods of communication for effectiveness

SI should ensure that the communication messages are consistent, continuous and easy to understand and wherever possible in Kannada medium using all available channels

The SI shall conduct Communications & Awareness Campaigns for each major revision/deployment of Police IT being implemented through various means – Print, Electronic, Face to Face, Audio/Visual etc.

SI shall align communication content, timing and delivery to the deployment phases/plan of each solution.

Proposed Syllabus to be covered in the Basic IT Courses (IT Awareness, Basic Computer Training, MS Office Suite, Email and Internet, and e-Governance Foundation Course)

Contents for Basic IT Courses

1. Module 1: An overview of computer (IT Awareness) a. History of Computers

b. Elements of Computer System, Hardware & Software

c. Identification of different types of peripherals such as RAM, processor, Motherboard,

Cables.

d. Block diagram of a computer, CPU, Memory, Input/ Out devices

e. Mouse (single and double click and their functions) and Keyboard

f. Printers, Scanners, Multi-functional Printer

g. CD, DVD, External media - USB Drives (Flash / Pen Drives)

h. Processes to follow before beginning to work and after completion of work

i. Thin client concept

2. Module 2: Operating System, Networking and managing folders (Basic Training)

a. Types of Operation System, Features of Operating System

b. Start, Shutdown, Restart, sleep and other options and its functionality

c. Introduction to Windows (XP/Vista/Windows 7/Linux)



d. Use of My Computer, My Documents, Re Cycle Bin and organizing Files and Folder.-

Creation of folders, Copying / moving files between folders and drives

e. Finding files and folders

f. Storage devices (Internal & External)

g. Concept of shared folder

h. Taskbar options and working with it.

i. Printers (Dot Matrix, Line & Laser Printer)

j. Virus detection and protection, Types of virus and Anti-Virus

k. Networking (LAN, WAN) and Networking devices – Router, Switch

l. Introduction to KSPWAN

m. Types of modem, Internet modem and its functioning

n. Basic VPN concepts, VPN over Broadband and MPLS technology

3) Module 3: MS Office - MS Word (Productivity Tool 1)

a. Introduction to the MS office family suite b. Creating a new word document

c. Opening an existing document, Editing and Saving a document

d. Typing a text, deleting, inserting, finding, replacing, copying and moving text

e. Justifying texts

f. Bold, Italics, Underline, Strike, Double Strike and Coloring text

g. Selecting Font and Font Sizes

h. Formatting page, margins, page size, portrait and landscape

i. Inserting symbols, pictures, Word Art, Clip Art and Fields

j. Using Bullet Lists

k. Using and manipulating tables, inserting / deleting of rows and columns

l. Sorting tables

m. Mail Merge

n. Using Header and footer, Inserting Page number

o. Changing character width and line spacing



p. Printing of a document, Using print preview

q. Copy / moving text between two different documents

r. Typing More than one language in the same text

s. Shortcuts for various activities in MS Word

4) Module 4: MS Office – MS Excel (Productivity Tool 2)

a. Creating a new worksheet, Opening an existing worksheet

b. Editing and Saving a worksheet

c. Renaming and Deleting worksheets in a workbook

d. Types of data (Numeric, text etc.), Entering in a cell

e. Manipulation of a cell, row and column (deleting, inserting, finding, replacing, copying

and moving)

f. Justifying in a cell, Merging cells and columns

g. Addition, Subtraction and using formula

h. Selecting Font and Font Sizes

i. Using and manipulating tables, inserting / deleting of rows and columns

j. Sorting Columns, Filtering Table and Pivot Table

k. Using Header and footer, Inserting Page number

l. Border and Shading of cells, rows and columns

m. Formatting page, margins, page size, portrait and landscape

n. Selecting area for printing, Printing of a worksheet and workbooks, Using print

o. Copy / moving text between two different worksheets and workbooks

p. Using Chart Wizard, Creation of different types of charts

q. Special Feature: Comments option, Fill Command, Paste Special Features, Find and

Replace feature.

r. Shortcuts for various activities in MS Excel



5) Module 5: MS Office - MS Power Point (Productivity Tool 3)

a. Creating a new presentation

b. Opening an existing presentation

c. Editing and Saving a presentation

d. Formatting Presentation – Slide layout, Slide Design, Slide background

e. Inserting symbols, chart, tables, pictures, videos and audios

f. Inserting page number, date and time

g. Different types of views

h. Preparing for a slide show – animation schemes

i. Printing slides, handout and notes pages

6) Module 6: E-mail and Internet (Communications & Online)

a. Introduction to intranet and Internet

b. Searching the web

c. kspwebsite

d. Emailing - E-mail account, options - password changing, Checking e-mail,

replying/forwarding

e. Troubleshooting tips - Computer and network

7) Module 7: e-Governance (Foundation Course)

a. Introduction to e-Governance, Service Orientation, Frameworks

b. Framework of National e-Governance Plan (http://www.mit.gov.in/content/e-

governance)

c. Successful e-Governance Projects – Bhoomi, Bangalore One, e-Seva, MCA21, Passport

Seva

d. Lessons Learned



ANNEXURE-G TECHNOLOGY STACK OF EXISTING LEGACY

APPLICATIONS

Sl.No.

Application Name

Service Details Architecture Platform Database/ Operating System

Developer Locations Used

1

Police IT Police IT software consists for 12 modules namely, Crime, Law & Order, Traffic, Armed Reserve, Motor Transport, Wireless, FSL, Finance, Stores, Administration, Training, MIS

Centralised ASP.NET 3.5 Framework

Windows 2008/Microsoft SQL Server 2005 / IIS 7.0 / .NET 3.5 / Crystal Reports 10.5

M/s. Wipro Ltd.

Operational at all Police Stations, Circle Offices and Districts

2 CCIS Captures FIR details in the 7 IIF forms

Hybrid Web enabled

Windows 2003/ MS SQL Server

NCRB new Delhi

Functional at Police Stations, Consolidated Unit and State Hq

3 Zimbra Email messaging system Centralised Web enabled

Linux/ Ubuntu/ Zimbra Collabaration Suite

Netzary Infodynamics Inc.

HO

4 Bangalore Dial 100

Dial-100 call tracking Centralised PC GUI based

Windows XP HCL HO

5 Red-speed software

Traffic enforce-ment software for red light jumping and over speeding

Centralised PC GUI based

Windows XP Turbo Consultancy services pvt. Ltd.

HO

6 Video Management System

Traffic surveillance software

Centralised PC GUI based

Windows XP MindTree HO

7 MS Silver-light

Traffic light configuration Centralised PC GUI based

Windows XP Microsoft HO

8 E-Beat Beat tracking and data collection through RFID with MIS reporting

Distributed PC GUI based

Windows XP/MS SQL Personal Edition

M/s Analogic Technomatics, Pvt Ltd

All police Stations only

9 AVLS GPS and mobile network enabled vehicle tracking system

Centralised Web based Windows XP Interchain Solution

HO

10 AFIS Finger print scan and matching software

Hybrid PC GUI based

Windows 2000 Professional, Windows 2003 Server /MS SQL Personal

NEC India Pvt Ltd

FPB and FPU(State and District HQ.)

11 GCARE G-CARE is a desktop based Geographic Information System (GIS)

Hybrid PC GUI based

Windows XP/MS SQL Server 2000

Karnataka State Remote Sensing

District HQ.



Applications Centre

12 Blackberry Driven enforcement

Blackberry application enables traffic field personnel to have mobile access to the vehicle database, through a mobile handheld connected to Bluetooth enabled printers

Centralised Mobile Application

Blackberry OS using Airtel network/MS SQL Server

Telibrahma Bangalore City

13 GPS based AVLS

Automated Vehicle logging system is a online, real-time GPS-GPRS based police vehicle monitoring system

Centralised Web based UNIX/ Java/Struts/Postgress

iNTERCHAIN Solution Ltd.

Bangalore City

14 e-Procurement

e-procurement handle entire procurement process and not just tendering, hence it helps to create an effective infrastructure to manage procurement in the state

Centralised Web based Windows 2008/Microsoft SQL Server 2005

e-Governance

Karnataka State

15 e-Khajane

Tracks entire activities which starts from the time of approval of the state budget to the point of rendering accounts to the government

Hybrid PC GUI based

Windows 2008/Microsoft SQL Server 2005

CMC Ltd. Karnataka State



ANNEXURE-H GOVERNANCE STRUCTURE The table below provides the committees /teams that form part of the governance structure and their roles and responsibilities as defined in the CCTNS implementation guidelines provided by MHA.

Committee / Team Roles & Responsibilities State Apex Committee Reviewing progress of the Project

Overseeing utilization of funds Policy Directions and Guidance for successful execution of the

Project Ensuring continuance of Mission Leader for sufficient duration,

and Creating a supporting environment for the success of the

project State Empowered Committee Disbursement of funds to Districts and other units/agencies

Approval of BPR proposals Sanction for various project components, as may be specified,

including the Hardware/Software procurement as per the specifications from NIC

Approval of various Project Components and Functionalities to be covered in the Project

Review progress of the Project Ensure proper Training arrangements Ensure deployment of appropriate handholding personnel Other important policy and procedural issues Guidance to State/District Mission Teams

State Mission Team Operational responsibility for the Project Formulating Project Proposals Getting sanction of GOI for various projects Hardware rollout and operationalization Co-ordination with various agencies Resolution of all software related issues, including

customization Resolution of all other issues hindering the Project Progress Any other decision to ensure speedy implementation of the

project Assist the State Apex and Empowered Committees

District Mission Team Prepare District Project Proposal Ensure proper Rollout of the Project in each selected Police

Station Ensure hardware and software installation, and

operationalization of the Project Training of all police personnel in the District



Site preparation and availability of all utilities Ensure separate account keeping for the Project

The composition of State Apex Committee is as follows:

The composition of State Empowered Committee is as follows:

Members Composition Suggested by MHA

Member 1 (Chairperson) Chief Secretary

Member 2 (Co-Chair) Principal Home Secretary

Member 3 DGP of the State

Member 4 Secretary Finance

Member 5 IT Secretary

Member 6 Head of SCRB

Member 7 Representative of NIC

Member 8 Representative of GOI, MHA

Member 9(Convener) Nodal Officer (CCTNS Project)

Member 10 Any other member co-opted from the field of IT, Telecom, etc.


Member 1 (Chairperson) DGP

Member 2 (Co-Chair) Head of SCRB

Member 3 Representative of NCRB

Member 4 Representative of Home Department at State level

Member 5 Representative of Finance at State level

Member 6 Director e-governance or representative of IT

Department

Member 7 NIC representative at State Level

Member 8 Representative of State Implementation agency



The composition of State Mission Team is as follows:

The composition of District Mission Team shall have the following members:

Governing structure of the CCTNS implementation in Karnataka is in line with the recommendations of MHA as detailed below:

Committee / Team

Roles & Responsibilities Has Committee been formed

(Y/N)

Copy of directive from Nodal Officer

State Apex Committee

Reviewing progress of the Project, Y MHA, GoI, D.O No. 24021/9/2008-PM-1 Dated 17th December 2008 (D.K Kotia, JS, Police Modernization)

Overseeing utilization of funds, Policy Directions and Guidance for successful execution of the Project, Ensuring continuance of Mission Leader for sufficient duration, and Creating a supporting environment for the success of the project

Member 9 Nodal Officer as Convener ADGP/IG level office as nominated by DGP

The Committee may co-opt any other member whenever, felt necessary.


Member 1 (Mission Leader) Nodal Officer

Member 2 Head of SCRB

Member 3 Head of Implementing Agency

Member 4 State Informatics Officer (SIO), NIC

Nodal Officer/ Head of SCRB, whoever is senior shall be the Mission Leader


Member1 (Chairperson) SSP/SP of the District

Member 2 (Convener) Convener One officer of DCRB

Member 3 DIO of the NIC District Centre

Member 4 One officer from District Police having computer knowledge



State Empowered Committee

Disbursement of funds to Districts and other units/agencies

Y MHA, GoI, D.O No. 24021/9/2008-PM-1 Dated 17th December 2008 (D.K Kotia, JS, Police Modernization)

Approval of BPR proposals Sanction for various project components, as may be specified, including the Hardware/Software procurement as per the specifications from NIC Approval of various Project Components and Functionalities to be covered in the Project Review progress of the Project Ensure proper Training arrangements

Ensure deployment of appropriate handholding personnel Other important policy and procedural issues Guidance to State/District Mission Teams

State Mission Team

Operational responsibility for the Project

Y MHA, GoI, D.O No. 24021/9/2008-PM-1 Dated 17th December 2008 (D.K Kotia, JS, Police Modernization)

Formulating Project Proposals Getting sanction of GOI for various projects Hardware rollout and operationalization Co-ordination with various agencies Resolution of all software related issues, including customization Resolution of all other issues hindering the Project Progress Any other decision to ensure speedy implementation of the project Assist the State Apex and Empowered Committees

District Mission Team

Prepare District Project Proposal Y MHA, GoI, D.O No. 24021/9/2008-PM-1 Dated 17th December 2008 (D.K Kotia, JS, Police Modernization)

Ensure proper Rollout of the Project in each selected Police Station Ensure hardware and software installation, and operationalization of the Project



Training of all police personnel in the District Site preparation and availability of all utilities Appointment and proper utilization of handholding personnel Ensure separate account keeping for the Project



ANNEXURE-I LIST OF DELIVERABLES AND APPROVING

AUTHORITY

S. No. Deliverable 1st Review 2nd Review Approver 1. Project Plan Document,

including WBS, GANTT Charts, etc

PMO Technical Committee Empowered Committee

2. Risk Assessment and Mitigation Document


3. Systems Requirement Study PMO - NA - Technical Committee 4. System Design Document,

both HDD and DDD PMO - NA - Technical Committee

5. Capacity building and Change Management Plan


6. Training Plans PMO - NA - Technical Committee 7. Standards Documentation PMO - NA - Technical Committee 8. Testing Approach & Plan

Document * PMO - NA - Technical Committee

9. Test Cases & Results * PMO - NA - Technical Committee 10. Software & Hardware PMO - NA - Technical Committee 11. IT Infrastructure sizing

documents for Primary and BCP / DR site


12. Digitized Records PMO - NA - Technical Committee 13. System Operations &

Maintenance Manual PMO - NA - Technical Committee

14. User Manual PMO - NA - Technical Committee 15. Requirements Traceability

Matrix PMO Technical Committee Empowered Committee

16. Warranties & License Documents


17. Logs, SLA Reports & Maintenance Reports

- NA - - NA - PMO

*including Unit, Integration & UAT



ANNEXURE-J EXISTING HARDWARE SPECIFICATIONS

Hardware - Data Centre & DR / BCP

Servers Date of Purchase

Specifications (including Brand &

Make)

Quantity Under Warranty /

AMC (Provide the end date of the term)

Database 19-03-2010 HP DL 580 G5 1 Warranty (18-03-2013)

Application 19-03-2010 HP DL 580 G5 1 Warranty (18-03-2013)

Web 20-03-2006 HP ML350 1 AMC (31-03-2012)

Integration Directory 2009 IBM X3850 M2 1 Warranty

(2012) Certificate SMTP 20-03-2006 HP ML350 1 AMC (31-03-

2012) Reporting Backup / Archival Server including Tape Autoloader

20-03-2006 HP ML350 1 AMC (31-03-2012)

Firewall / IDS / IPS / Gateway security

2004 CISCO PIX 515e 2 -

Enterprise Management Server

Anti-Virus 2009 IBM X3850 M2 1 Warranty (2012)

SAN Storage 19-03-2010 HITACHI AMS 2300 1 Warranty (18-03-2013)

SAN Switch 19-03-2010 Brocade 2 Warranty (18-03-2013)

L3 Switch - - - - Staging Server 20-03-2006 HP ML350 1 AMC (31-03-

2012) IT Training Server 2009 Dell Power

Edge R900 1 Warranty

(2012) CCIS Server 20-03-2006 HP ML350 1 AMC (31-03-

2012) Web Sense 2010 HP LE1901w 1 Warranty



(2012) Proxy 2010 HP LE1901w 1 Warranty

(2012) WSUS 2010 HP LE1901w 1 Warranty

(2012) Mail Backup 2004 HCL Infinite

2700 1 AMC (31-03-

2012) Rack / Chassis including KVM switch & cables

Clustering Solution Rack Mount Monitor - - - - Helpdesk/Call Centre Switch 01-01-2011 Linksys 1 31-01-2012 UPS Systems 26-08-2010 Power One 2 Warranty

25/08/2013 UPS Batteries 26-08-2010 Amaran Quanta 64 Warranty

15/08/2011 DC Generators 23-09-2010 Crompton

Greeves 1 Warranty

22/09/2013 Precision Air Conditioner (PAC)

01/04/2011 Uniflair AMICO 2 Warranty (31/03/2012)

Fire detection and Supretion system

01/04/2011 Saini Electronic security system

1 Warranty (31/03/2012)

Fire Detection System


1 Warranty (31/03/2012)

Water leakage detection System


1 Warranty (31/03/2012)

5 CC Camera with 500 GB DVR

01/04/2011 WatchNET

1 Warranty (31/03/2012)

Rodant Repelent 01/04/2011 R-SCAT

1 Warranty (31/03/2012)

Bio-matric and Access controller


1 Warranty (31/03/2012)

Split AC 01/04/2011 Voltas 3 Warranty (31/03/2012)

EB Pannel 15/05/2010 Shree Engineering Coproration

1 Warranty (31/03/2012)

MCCB’s 15/05/2010 Siemens 3 Warranty (31/03/2012)

Automatic Power Factor Controller

15/05/2010 Syntran 1 Warranty (31/03/2012)

LCD TV 01/04/2011 LG 1 Warranty (31/03/2012)



Server Software Date of Purchase

Brand – Edition – Version

License Type Quantity Supported - Period of

Support Database 17-03-2010 MS SQL 2005

Enterprise edition

OLP 1 -

MS SQL 2000 SE

OLP 1

Application Police IT OLP 1 Web PHP and My

SQL 1

Integration Directory 12-03-2010 Windows

Server 2008 Enterprise edition

OLP 1 -

Certificate SMTP Zimbra OLP 1 31-03-

2011 Anti-Virus – Server 25-03-2011 Kaspersky file

server / Workspace security

OLP 10 1 Year

19-09-2010 Quick Heat Total Security -2010

OLP 8 1 Year (18-09-2011)

Anti-Virus – Client -‘’- -‘’- -‘’- -‘’- - End Point Security – Server

End Point Security – Client

Backup Software Reporting Clustering Solution 19-03-2010 VMware

vShpere enterprise +

OLP 8 Processor 3 Year

Management (EMS) Clustering Solution Helpdesk SLA Monitoring Tools

Operating System at each layer

Windows XP 5 -



12-03-2010 Windows 7 OLP 2 - 12-03-2010,

26-11-2009, 15-03-2006

Windows Server 2003 ENT 32/64

OLP 10 -

26-11-2009 Windows Server 2008 ENT 32/64

OLP 5 -

Hardware –At Police Stations and Higher offices

Sl. Items Date of Purchase

Brand, Make & Configuration (including that of all sub

components)

Quantity Under Warranty

/ AMC (Provide the end date of

the term)

1 Servers HP ML 350 40 AMC (31-03-2012)

2 PC (CPU, OS, Monitor, Keyboard, etc)

2004-05 Acer/P4 3.2HTPL/512MB/160G 72K*2/DVDW/56K/PS2/OP/LX

162 -

2005-06 Acer/P4 3.2HTPL/512MB/160G 72K/16X/PS2/OPT/LINUX

138 -

2007-08 HCL Core 2 Duo PC 2GB RAM, 160 GB SATA-II Hard Disk with Win XP prof OS

863 AMC (31-03-2012)

3 Thin Client 2007-08 HCL Thin Clients 512 MB RAM 1299 - DELL Optiplex 755, Core

Quad, 2 GB RAM, 160 GB HDD

158 Warranty (2014)

HP LE1901w, Core to due, 2 Gb RAM, 160 GB HDD

250 Warranty (2013)

2004 HCL P4 2.4 Ghz, 1 GB RAM, 80 GB HDD

965 AMC (31-03-2012)

2008 Acer power series, 3.4 GHZ, 180 HDD 1 GB

581 AMC (31-03-2012)

2002 & 2003

Wipro 1.5 /2 ghz, 40 GB HDD, 1 GB RAM

519 AMC (31-03-2012)

4 Multi-

functional 2004-05, 2005-06

HP LASERJET MFN 3020 PRINTER

1009 -



Laser Printers, including Scanners & Photocopiers

2004-05, 2005-06

HP LASERJET 1320 PRINTER -

Samsung 2175 441 - 25-03-208 Brother HL5250 DL 229 - 5 Dot Matrix

Printer Wipro, TVS, Epson 1947 AMC (31-

03-2012) Line Matrix 2008 LIpi 23 6 Biometric

Devices

7 Routers 2004-05 Cisco 2600 30 - Cisco 3250 2 8 Modems 2004-05,

2005-06 Modem Fax Card 420

9 Switches 2004-05,

2005-06 D-Link 16 Port Switch 291

2004-05 Cisco 2950 26 2007-08 HCL 16 Port Switch 433 10 Networking

requirements like patch panels, cables, LAN ports, etc.

- - -

11 UPS Systems 2004-05, 2005-06

Numaric 2KVA 291 AMC

2007-08 Techer 2 KVA 433 Switcher, Power One 3414 AMC 12 UPS

Batteries

13 Generator Set

2007-08 Wall Mount Rack 433 Server Software

Date of Purchase

Brand – Edition – Version

License Type Quantity Supported - Period of Support

Database 17-03-2010 MS SQL 2000

OLP 1 -



Standard and Professional edition

Application Web Integration Directory 12-03-2010 Windows

Server 2008 Enterprise edition

OLP 4 -

Certificate Anti-Virus – Server

25-03-2011 Kaspersky file server / Workspace security

OLP 2990 1 Year

19-03-2010 Quick Heat Total Security -2010

OLP 456 1 Year

Anti-Virus – Client

-‘’- -‘’- -‘’- -‘’- -

End Point Security – Server

End Point Security – Client

Backup Software

Reporting Clustering Solution

19-03-2010 VMware vShpere enterprise +

OLP 8 Processor

3 Year

Management (EMS)

Clustering Solution

Helpdesk SLA Monitoring Tools

Operating Windows 1938 -



System at each layer

XP

14-03-2009, 30-03-2010

Windows Vista

OLP 433 -

12-03-2010 Windows 7 OLP 1780 - 2004-05,

2005-06 & 2007-08

NIC Linux OLP 724 -

Windows Server 2000

OLP 159 -

12-03-2010, 26-11-2009, 15-03-2006

Windows Server 2003 ENT

OLP 66 -

26-11-2009 Windows Server 2008 ENT

OLP 11 -



ANNEXURE-K FUNCTIONAL REQUIREMENTS

1. Wireless

Wireless module pertains to the capture of data of the operations of the wireless and control room. Operations covered under this module range from maintenance of wireless log, transmitting of approved messages, message logs, and history of calls to routine equipment maintenance registers etc.

Functionalities implemented for these activities are as below:

Message Form Out Messages In Message Requisition For Repair

Reports that are available for the activities are given below:

Wireless House Diary Message Form In Message Register Out Message Register Wireless Log Equipment Defect Report Workshop Report Summary Workshop Report Detailed History Sheet

2. Forensic Science Lab

Forensic Science Lab (FSL) module captures the administrative functionality of the FSL Unit as a whole. The FSL is the testing laboratory of the police department, which conducts various tests on the requests coming from the police department and other Government departments. This involves capturing and maintaining the information of the cases registered in FSL, the flow of the case through the different sections in FSL, the status of the case at each point of time till its final disbursement back to the requested unit. It also captures the various other day-to-day activities of FSL like SOC requisition, court duty attendance and ammunition and equipment usage.


Section Mapping



Registration Case Assignment Observation Sheet Case Approval Test Assignment and Result Transfer of Exhibits Dispatch Photograph Request Court Duty Register Ammunition Register


Registration Report Rejection Letter Certificate Report Observation Sheet Report Intimation Letter for Article Dispatch Dispatch Acknowledgement Report Medical Certificate Registration Details Report-Summary Registration Details Report-Detailed Case Assignment Report-Summary Case Assignment Report-Detailed Transfer Case Report-Summary Transfer Case Report-Detailed Ammunition Register Equipment Utility Register Report Court Duty Register Report

3. Armed Reserve

Armed Reserve module pertains to administration related activities and maintenance of information related to Reserve police personnel. The details of deployment of platoons or personnel in various places for various tasks by State Reserve Police, City Armed Reserve and District Armed Reserve are captured in this module. It also helps in assisting the approval authority to know the availability of platoons in various reserve police units and to know the details of deployed platoons.




Requisition for Deployment Platoons Deployment and Return details Duty Passport assignment and return Arms issue Unit Setup Other Duty Deployment Target Practice Rifle Rounds Other Items Assign Rifle Rounds Other Items Return Diary Details


Duty Passport Report Target Practice Report Platoon Movement Statement Parade Statement Duty Roster Rifle Rounds Book Report Duty Statement Officers diary report

4. Motor Transport

Motor Transport module pertains to maintenance of day-to-day activities of vehicles, drivers, and fuel consumption of vehicles at each and every unit of Police department. It also handles all the activities related to procuring and maintenance of vehicles and purchase against condemnation. This section maintains history sheets of all the vehicles used in Police Department. The transactions pertaining to police petrol bunks and their inspections are included in this module.


Vehicle Master, Registration, Allotment, Insurance, Inspection Fuel Indent Details Monthly Abstract of Vehicles Vehicle Service, Condemnation




Statement of Vehicle Detailed Vehicle Statement Vehicle Allotment Details Vehicle Insurance Report Statement of Off Road Vehicle Vehicle Log Book Vehicle History Fuel Expense Statement Vehicle Repair Details Monthly Abstract Details

5. Crime

Crime Module pertains to collecting detailed information about the history of the Crimes and the Hands behind its occurrence and assists in the Investigation Process and generating brief but comprehensive account of the crime. Crime monitoring can be handled efficiently by study of crimes and tracking crime and criminal related information in detail.


FIR UDR FIR Assignment Crime Classification Pending 174176 – CRPC Form 145 Exhumation Details Post Mortem Examination Request Property Seizure Property Movement Witness Details Crime Details Arrest Court Surrender Memo Case Diary Final Report/Charge Sheet Final Report B, C and UDR UDR Disposal Court Progress Diary



Court Disposal Conviction Memo Bail Bond Result of Appeal Petty Case Register MOB/HS Sheet Rowdy Sheet Smuggler Register Bad Character Enquiry Roll(a) Bad Character Enquiry Roll(b) BCR(b) Response Judgement Gallery Conviction Gallery Parole Verification MOB/HS/Rowdy Sheet Update Gang Register Conviction Memo Details History/Rowdy Sheet Requisition Requisition for final report B,C and UDR Requisition for visit to SOC FSL Request Finger Print Search Slip Case Transfer Search MOB Docket Sheet Investigation Memo Grave Crime Report Court Progress Diary Remarks Gang Register CO Parole Req. Approval Final Report B,C and UDR Approval History/Rowdy Sheet Approval FSL Approval SOC Approval Parole Details Gang Register


FIR Summary FIR Report (Local Language & English)



Case Diary Report Crime Details Arrest/Surrender Memo Witness Statement Property Seizure Memo Property Sent to Magistrate Property Form Report Intimation to Magistrate on change in Act/Section Final Report / Charge Sheet (Local & English) Court Disposal Report Single Digit Lottery Cases Number of suicidal deaths Missing Person Details Murder/Dacoity/Robbery/Professional Poisoning in Running trains Comparative crime Statement I Comparative crime Statement II Comparative Crime Statement Heinous Classwise Abstract Theft/Loss of Motor Vehicle Register of UDR info sent to Magistrate Robbery/Dacoity/HBT in Bank Exhumation Summary FSL Request Report Crime Register Report Crime Abstract Crime Review Report (Unit wise, Head Unit wise, NCRB Statement, SCRB Statement) Crime in India Report (47 set) Accidental Death and Suicides Fortnightly statement of Crimes Docket Sheet Petty Case Report Petty Case Summary Look Out Notice Case Transfer Report Form 142 Report Form 144 Report Form 143 Report Form 145 Report Form 156 Report Exhumation Preview Exhumation Letter to Hospital



MOB Sheet Report History Sheet Report Rowdy Sheet Preview Matka Case Details List of Persons who escaped from lock up Conviction Report Bail Bond Report Form 89A Report Form 89B Report Form 89 Finger Print Search Register Report Conviction Gallery (Photo Gallery) Parole Person Report Gang Register Bad Character Enquiry Roll(B) Report Conviction Memo Details Report Monthly Statement of counterfeit currency seized

6. Law & Order

The Law and Order (L&O) module pertains to various activities within the Police Stations and other law and order sections, maintain the records related to foreign nationals, VIP movements, activities of fundamental organization, riots, agitations etc. This module is subdivided into Law and Order Activities, Intelligence Module and Foreigners Registration Module. Law and Order activities are mainly carried out at the Police Station Level. While Intelligence module and Foreigners Registration are carried out at the district &commissioner’s office and controlled by the Intelligence Office.

Functionalities implemented for Law and Order activities are as below:

Citizen Committee Register Stray Cattle Register Staff Grievance Register Staff Grievance Register-Action Process Register Process Register-Action Taken Petitions Register Petitions Register-Action Verification Register-Action Station House Dairy Duty Passport



Duty Passport Return Duty Assignment Beat Duty Assignment Rifle Rounds/Other Items Return Rifle Rounds/Other Items Assign Bandobust Arrangement Beat Book/Town Beat Book VIP Tour Details Shift Master Beat Master Citizen Committee Master Requisition for Deployment

Reports that are available for Law and Order activities are given below:

Duty Board Duty Roaster Town Duty Roster Guard Duty Roster Village Roster DSR (Daily Situation Report) Stray Cattle Report Staff Grievance Register Report Rifle Rounds Book Report DSR Report Duty Passport Report Station House Diary Report Petition Report Verification Report (Passport Verification, Character Verification, Job Verification, Marriage Verification, Foreigner Verification)

Process Register Report – Abstract (Includes Bailable Warrant, Fine Levy Attachment Warrant, Non Bailable Warrant, Fine Levy warrant, Notice, Proclamation, Search Warrant, Summons, Witness Warrant)

Process Register Report – Register (Includes Bailable Warrant, Fine Levy Attachment Warrant, Non Bailable Warrant, Fine Levy warrant, Notice, Proclamation, Search Warrant, Summons, Witness Warrant)

Functionalities implemented for Intelligence activities are as below:

Organization Master Speech Details Interception Diary Agitation Details



Communal Clash Details Religion Information Organization Activity Organization Bans Alert Message Objectionable Writing Compensation Details


Organization Annexure Damage Place of Worship Report Compensation Details Report Communal Disturbance Report Political Activity Religion Details Report Who's who Report Objectionable Writing Report Interception Diary Report Alert Message Report Speech Report Dossier Report DSR Report Personnel Card Report Watch Report Organization Information (Political, Communal, SC/ST Affairs, Riots, Labour and Services, Students and Teachers, Miscellaneous)

Foreigners Registration Office

The Foreigners Registration Office (FRO) module pertains to various activities in registering, granting permissions / permits to foreigners visiting the State. It falls under the purview of Law & Order.


Registration Certificate Exit permit Request RP Extension Request Exit permit Approval



RP Extension Approval Exit Permit RP Extension Form C Generate RP/S.B Form 2/RC Send For Verification Return Visa Request Return Visa Approval Generate Return Visa Change of Address Visa Conversion Death of Foreigner Violation of Law Exit country / Transfer within country Details Grant Indian Citizenship


Foreigner History Sheet Report on Foreigner Registration RP expired and Extension not Submitted Foreigner Students studying in State Details of Foreigner Employees and Businessmen Number of Registered foreigner as on Foreigner who have been granted Indian Citizenship Foreigner who have died during their Stay RC Received form other States Recommended RP Extension(Kannada Report) Re-Recommended RP Extension(Kannada Report) Status Report Form C Report Residential permit Report S.B.FORM-2 Report Registration Certificate Report RP expired and Extension submitted



7. Traffic

Traffic module pertains to various activities to law and order issues related to Road Traffic. This module captures data related to accidents, fine collections (Enforcements) and exporting of data to various devices used in the traffic department. It generates statistical reports on various parameters related to accidents and fine collections. The details related to police vehicle accidents and the follow ups related to insurance, claims are maintained in this module.


Accident Vehicle Details Accident Casualty Details Accident Prone Area Offence Master Spot Fine Police Notice Traffic Violation Fine Collection Center Vehicle Registration Details Act/Motor Vehicle Rules Export Offence Data Import Offence Data Traffic Points Master


Accident Report Form MV Accident Report Traffic Accidents (Different Causes) Traffic Accident Report ( Different Types of Roads) Traffic Accidents (Monthly occurrence) MV Report Accident Prone Area Report Statement of Fatal and Non Fatal Cases Statement of Road Accident Reported Comparative Statement Between Fatal and Non Fatal Cases Statement of Road Accident Reported (Vehicle Wise) Statement of Fine Amount collected Accident Classified According to Type Report Based on Age of Vehicle Report Based on Age of Driver



MV Act Cases Booked(Offence Wise) Statement of No of MV/KP Act Booked Vehicle population Police Notice Print Vehicle Registration Report Fine Collection Report Accident Cause wise Report Accident Classification wise Report Accident Location wise Report Accident Road wise Report Accident Spot wise Report Usage of Alcohol Drugs wise Report Casualty Type wise Report Collision Type wise Report Driver Error wise Report Divider wise Report Fuel Type wise Report Hit and Run case Report Junction Control wise Report Location Type wise Report Lane Type wise Report License Type wise Report Pedestrian Action wise Report Passenger Position wise Report Person Occupation wise Report Person Type wise Report Qualification wise Report Road Character wise Report Road Condition wise Report Road Type wise Report Road Marking Type wise Report Spot Condition wise Report Side Walk wise Report Surface Condition wise Report Surface type wise Report Accident Time wise Report Vehicle Load wise Report Vehicle Type wise Report Weather wise Report Vehicle-wise Report



8. Training

Training module pertains to all the activities related to handling of training courses at the various institutes and units. Training wing conducts various training courses for its officers’ right from police constables to officers of Non- IPS and IPS cadre. The nature of these courses varies from induction courses to refresher and theme courses. Also the details related to on the job training are captured in this module.


Course Master Period Details Faculty Master Batch Master Time Table Seek Nomination Nomination Nomination Approval Course Calendar Attendance Assessment Register Book Issue Book Return


Training register Trainee Register Summary Trainee Register Detailed Attendance Summary Trainee Attendance Course Result Practical Training Summary Practical Training Detailed Trainees Feedback Report



9. Finance

Finance module pertains to salary distribution to various police personnel, annual budgeting of various expenses of the department, financial transactions like payables to various vendors, loans to police personnel, lent establishment collection, billing and all financial transactions of the police department.


Head of Account Salary Head Master Budget Allocation Budget Re-appropriation Allotment Request Budget Estimate Budget Section Surrender Re-appropriation Statement Request For Sanction Request Sanctions Lent Head Master Lent Establishment Demand Lent Establishment Master AC, DC, NDC Bill Check Receipts Payments Cheque Encashment Cash Remittance Expense Details Import Salary View Payslip TA Requisition Export to Payroll Loan Request, Sanction, payment, records Generate Pay slip


Account Heads Bills Register Cheque and Payment Register Receipt and Payment Report



NDC Bill Report Lent Establishment Register Request Sanction Register Telephone Register Cash Book Advance Recovery and Remittance Statement Loan Reports Ledger Book Budget Reports Grant Release Report Budget Estimation Report Revenue Expenditure Report Budget Section Surrender Report Export to Payroll AC, DC, TA Bill Report Cheque Encashment Report Private Building Rent Register Demand Collection and Balance Loan Sanction Statement Loan Reports Document Release Report Expenditure Statement of DC office Unit wise Expense Budget Grants and Expenditure and Balance Statement of Demand From Unit

10. Stores

Stores module pertains to taking care of Stock, Purchases, Indent, Issue of all items used in Police Department E.g. General Items, Motor Vehicles, Wireless Instruments, FSL Instruments, Arms and Ammunition, Vehicle Spare parts, Fuel, Oil and Lubricants and Police Properties like land, building and quarters. The details pertaining to kit articles are also maintained.


Item Master Item Type Master Vendor Master Indent Approval Tender, Quotation Details Purchase Order Details



Receipt Items Stock Details Issue of Items to Units Receivable of Items to Units Sub issue of Items to Sections and Employees Return of Items from Sections and Employees Return of Items to Units Disposal Details


Indent Summary Report Tender Generation Comparative Statement Generation of Purchase Order Issue Summary Report Stock Ledger Report Technical Stores Ledger Statement Of Balance Account Of The Articles Purchases Report Immovable Property Register Items Issued/Received from Re-borrowing Details

11. Administration

Administration module pertains to managing the activities efficiently and in depth coverage of Personnel and Administration activities in an orderly manner and give brief but comprehensive reports of necessary information. This module supports personnel administration related activities. Business Processes covered under this module are to cover the entire period of engagement of the police personnel with the department starting from Recruitment, Maintenance of Service Records, Transfers, Leave, Punishments, Promotions, Retirement and right upto Pension Initiation.


Master Screens(Quarter Master, Pay Scale master) Employee Details Extension Probationary Requisition Extension Probationary Approval



Medical History Medical Reimbursement Details Salary Particulars Employee Rewards Leave Requisition Self Assessment APR Report Leave Cancellation Requisition Voluntary Retirement/Resignation Compulsory Retirement Special Allowances Request to Purchase/Sale of Property Annual Property Return Details Employee Pension HTC/LTC Requisition Leave Cancellation Approval Quarter Approval Special Allowance scrutiny and Approval Details Pay fixation Scrutiny and Approval Details Request Certificate Approval Annual Property Details Approval Stagnation Scrutiny and Approval; Voluntary Retirement Scrutiny and Approval Pension Approval Automatic Scrutiny and Approval Details Departmental Enquiry Promotion/Postings/Transfers


Departmental Exams Report Gradation List Report Employee Criminal Case Report List of Retirement Report Suspension Details Report Transfer Details Report Quarter Allotment Report Pension Cases Report Employee Attendance Report Annual Stagnation Increment Report Quarters List



Quarters Allotment Request APR Assessment Request Vacancy List Report Seniority List Report Vacancy Position Detail Report PM’S 15 Point Recall Notice Report Character and Antecedent Certificate Caste and Income Certificate Declaration about pending Judicial proceedings Statement showing list of officers on other duty Monthly Deduction Report Enquiry Details Report Service Register Promotion Order Details Recall Notice Report Departmental Enquiry Report Appeal against Punishment Report A report for Employees who have not vacated quarters Super Annuation Report Service Register Report Employee Statistics Report Employees and places Transferred Employees retiring during from month and year and To month and Year Appeal against Punishments in Tribunal/Court Gazetted Holidays Covering Letter to AG Employees On OOD

12. Management Information System (MIS) Management Information system module is the dashboard of Police IT. This dashboard gives all the details in a graphical format pertaining to all modules of Police IT.

Functionalities and Reports that are available for the activities are given below:

Dashboard for all modules date, month and year wise Graphical representation of data FIR Report Petty Case Summary FIR Summary



Number Of Suicidal deaths Missing person Details Comparitive crime statement - I Comparitive crime statement - II Comparitive crime statement - Henious Crime and Occurence Sheet Disposal of IPC Cases Crime Review Report Fortnightly statements of Crime Monthly Crime Review - Statement A,B,C,D,E Crime In India Reports Accidental Deaths and Suicides Reports Report on security proceedings U/S 107 110 CrPC SHD Report DSR Report Process Register Report Petitions Register Organisation information Speech Report Dossier Report Budget Provision Budget Release Budget Reports Bills Register Cheque & Payment Registers Expenditure Statement Watch Registers Statement of Demand Income and Expenditure Statement Lent Establishment Register Expenditure Statement for Units and Head wise Expenditure Details/Expenditure Statements IT Details for 26Q Report Lent Establishment DCB Monthly Expenditure Statement of Units Unit and Object Head wise Reports Month wise Release Statement Stock Ledger Stock Ledger Details Arms Statement Property Register Report



Statement of Fatal And NonFatal Cases Traffic Accidents (Different Causes) Traffic Accidents (Different Types of Roads) Traffic Accidents (Monthly Occurence) Statement of Road accidents Reported Comparitive Statement of Fatal and Non Fatal Cases Statement of Road Accidents reported vehicle wise General Accident Details (35 Reports) Accident Classified According To Type Report Based On Age Of Driver Report based on Age of Vehicle Statistics Pertaining To Road Accidents In Message In Message Register Message Form Statement of Vehicle Vehicle Detailed Report Vehicle History



ANNEXURE-L: BREAKUP OF DISTRICTWISE RESOURCE

DEPLOYMENT Sl. No. Name of the District / Commissionrate Total No of PS Hardware Engineers

1. Chamarajanagar 14 1 2. Chickballapur 17 1 3. Dakshina Kannada 13 1 4. Dharwad 9 1 5. Gadag 13 1 6. K.G.F. 9 1 7. Kodagu (Madikeri) 16 1 8. Kolar 12 1 9. Koppal 15 1 10. Yadgiri 13 1

Sl. No District / Commissionrate Name Total No of PS Hardware Engineers 1. Bangalore City 144 2+4 2. Hubli-Dharwad City 20 2+1 3. Mysore City 21 2+1 4. Belgaum 44 2+1 5. Bellary 37 2+1 6. Gulbarga 39 2+1 7. Tumkur 38 2+1 Note: All other districts will be allocated with two hardware engineers.



ANNEXURE-M: CURRENT AMC DETAILS Sl.No SLA For Vendor Status Starting date Ending date

1 UPS M/s HYKON INDIA PVT LTD

Running 01-04-2011 31-03-2012

2 Desktops and Printer

M/s value Point Systems Private LTD

Running 01-04-2011 31-03-2012

3 Desktops and Printers

M/s value Point Systems Private LTD

Running 01-04-2011 31-03-2012

4 Data Center (Non IT)

Keonics Running 28-03-2011 27-03-2012



ANNEXURE-N: OFFICES TO BE COVERED UNDER POLICE

IT /CCTNS PROJECT The scope of Police IT/CCTNS project covers the following offices of Karnataka State Police:

Offices No. of units Police Head Quarters (Bangalore City)

1

Range Offices

06

District Head Quarters 30 districts of Karnataka State (Refer to Unit Structure Diagram above); 01 Police District of KGF; 01 Karnataka Railways District

31

Commissionerates 1. Bangalore City 2. Mysore City 3. Hubli-Dharwad City 4. Mangalore City

04

SCRB (Bangalore City)

01

Forensic Science Laboratory 1 Finger Prints Bureau 1 Police Control Room 1 Armed Reserve 12 Karnataka State Police Data Center (Bangalore City)

1

Higher Offices (Sub-Divisional Offices, Circle Offices) (Refer to the Higher Offices and Police Station Details in the table below)

364

Police Stations (Refer to the Higher Offices and Police Station Details in the table below)

906



a. Higher Offices and Police Stations Details in Karnataka

Sl. No

Name of Commissionerates

Total No. of Sub-

Division



City Police Stations

Traffic Police Stations


Total No. of Out Post*

1 Bangalore L&O 21 Traffic 7

NA 104 39 2 6

2 Hubli Dharwad 4 NA 15 4 1 1

3 Mysore 4 NA 16 3 1 3

4 Mangalore 2 NA 14 2 1 1

Total 38 NA 149 48 5 11

List of Police Stations & Higher offices Summary

Sl. No.

Name of the District Police Stations

Circle Office

Sub Divisional

Police Office

District Police Office

1 Bagalkot 20 7 2 1 2 Bangalore Dist 24 8 3 1 3 Belgaum 44 15 6 1 4 Bellary 37 11 6 1 5 Bidar 30 10 3 1 6 Bijapur 23 8 3 1 7 Chamarajanagar 14 4 2 1 8 Chickballapur 17 5 2 1 9 Chickmagalur 28 9 3 1

10 Chitradurga 20 7 3 1 11 Dakshina Kannada 13 4 1 1 12 Davangere 27 8 3 1 13 Dharwad 9 2 1 1 14 Gadag 13 5 1 1 15 Gulbarga 39 10 6 1 16 Hassan 29 8 4 1 17 Haveri 19 7 3 1 18 K.G.F. 9 4 1 1 19 Kodagu (Madikeri) 16 7 3 1 20 Kolar 12 5 2 1 21 Koppal 15 4 2 1 22 Mandya 30 8 3 1 23 Mysore Dist 22 7 3 1 24 Raichur 25 9 3 1



25 Ramanagar 19 7 2 1 26 Shimoga 31 10 5 1 27 Tumkur 38 13 5 1 28 Uttar Kannada (Karwar) 27 9 4 1

29 Udupi 23 6 3 1 30 Yadgiri 13 4 1 1

Total: 686 221 89 30

COMMISSIONERATES

Sl. No.


DCP Office

Circle Office

Sub Divisional Police Office

Commissionerates

1 Bangalore City 144 9 - 28 1 2 Hubli-Dharwad City 20 2 - 4 1 3 Mysore City 21 2 - 4 1 4 Mangalore City 17 2 4 2 1

Total: 202 15 4 38 4

KARNATAKA RAILWAYS No. of Locations/Units

Sl. No.


Circle Office

Sub Divisional

Police Office

Railway Police Office

1 Karnataka Railways 18 7 3 1 Total: 18 7 3 1

Grand Total: 906 232 130 35

BAGALKOT DISTRICT

DPO 01 SDPO 02 CO 07 PS 20

Sub Divisions:

1 Bagalkot 2 Jamakhandi

Circle Offices:

1 Badami 3 Bagalkot Town 5 Banahatti



2 Bagalkot Rural 4 Hungund 6 Jamakhandi 7 Mudhol Police Stations:

1 Badami 8 Navanagar 15 Jamakhandi Rural 2 Kerur 9 Amingad 16 Jamakhandi Town 3 Gulegundda 10 Hungund 17 Savalgi 4 Bagalkot Rural 11 Ilkal 18 Lokapur 5 Kaladagi 12 Banahatti 19 Mahalingapur 6 Bagalkot Traffic 13 Terdal 20 Mudhol 7 Bagalkot Town 14 Bilagi (PI Station)

BANGALORE DISTRICT


Sub Divisions:

1 Bangalore 3 Nelamangala 2 Doddaballapura

Circle Offices:

1 Anekal 4 Tirumasettihalli 7 Doddaballapura 2 Attibele 5 Nandagudi 8 Nelamangala 3 Hoskote 6 Vijayapura

Police Stations:

1 Anekal 9 Tirumasettihalli 17 Doddabelavangala 2 Bannerghatta 10 Nandagudi 18 Hosahalli 3 Attibele 11 Sulibele 19 Rajanukunte 4 Hebbagodi 12 Vishwanathapura 20 Dobbespet 5 Sarjapura 13 Channarayapatna 21 Nelamangala 6 Hosakote 14 Vijayapura 22 Nelamangala Rural 7 Avalahally 15 Doddaballapura Town 23 Thyamagondlu 8 Anugondanahalli 16 Doddaballapura Rural 24 Madhanayakanahally



BELGAUM DISTRICT


Sub Divisions:

1 Bailahongala 3 Chikkodi 5 Khadebazar 2 Belgaum Rural 4 Gokak 6 Market

Circle Offices:

1 Bailahongala 6 Belgaum Rural 11 Raibag 2 Kittur 7 Khanapur 12 Gokak 3 Ramadurga 8 Athani 13 Hukkeri 4 Saundatti 9 Chikkodi 14 Mudalgi 5 Bagewadi 10 Nippani 15 Belgaum Traffic

Police Stations:

1 Bailahongala 16 Kagwad 31 Mudalgi 2 Nesargi 17 Agali 32 Kulgod 3 Kittur 18 Chikkodi 33 Ghataprabha 4 Doddawad 19 Sadalaga 34 Belgaum South Traffic 5 Ramadurga 20 Nippani Town 35 Belgaum North Traffic 6 Katakol 21 Nippani Rural 36 APMC Yard 7 Saundatti 22 Basaweshwar Chowk 37 Kadebazar (PI Station) 8 Murgod 23 Raibag 38 Thilakwadi (PI Station) 9 Bagewadi 24 Kudachi 39 Camp (PI Station)

10 Marihal 25 Gokak Rural 40 Udyambag (PI Station) 11 Belgaum Rural 26 Gokak Town 41 Market (PI Station) 12 Kakati 27 Ankalgi 42 Shahapura (PI Station) 13 Khanapur 28 Hukkeri 43 Malamaruthi (PI Station) 14 Nandagad 29 Sankeshwar 44 Women (PI Station) 15 Athani 30 Yamakanmardi BELLARY DISTRICT




Sub Divisions:

1 Bellary City 3 Hampi 5 Hadagali 2 Bellary Rural 4 Hospet 6 Kudligi

Circle Offices:

1 Bellary Rural 5 Kampli 9 Sandur 2 Siruguppa 6 T.B. Dam 10 Kottur 3 Tekkalkota 7 Hadagali 11 Kudligi 4 Kurugodu 8 Hagaribommanahalli

Police Stations:

1 Brucepet (PI Station) 14 Kurugod 27 Hirehadagali 2 Cowlbazar (PI Station) 15 Kampli 28 Hagaribommanahalli 3 Gandhinagar (PI Station) 16 Kamalapur 29 T.B. Halli

4 Bellary Traffic (PI Station) 17 Hampi Tourisum (PI Station)

30 Gadiganur

5 APMC Yard 18 Hampi Traffic (PI Station) 31 Thoranagali 6 Bellary Rural 19 Chittavadagi (PI Station) 32 Mariyammanahalli 7 P.D. Halli 20 Hospet Rural (PI Station) 33 Sandur 8 Moka 21 Hospet Town (PI Station) 34 Kottur 9 Siruguppa 22 Hospet Extention 35 Hosahalli

10 Hatcholli 23 T.B. Dam 36 Kudligi 11 Tekkalkota 24 Hospet Traffic (PI Station) 37 Gudikota 12 Sirigeri 25 Hadagali 13 Kudithini 26 Itagi

BIDAR DISTRICT


Sub Divisions:

1 Bhalki 2 Bidar 3 Humnabad

Circle Offices:

1 Aurad 5 Bidar Town 9 Humnabad



2 Bhalki 6 Bidar Market 10 Mantala 3 Kamalanagar 7 Basavakalyana 4 Bidar Rural 8 Chitaguppa

Police Stations:

1 Aurad 11 Market (PI Station) 21 Hulsoor 2 Shanthapur 12 Bidar Traffic (PI Station) 22 Basavakalyana Traffic 3 Chintaki 13 Bidar Rural 23 Chitaguppa 4 Hokrana 14 Janwada 24 Mannaekhelli 5 Bhalki Rural 15 Bagdal 25 Bimelkhed 6 Kataka Chincholi 16 Bidar Town 26 Humnabad 7 Dhanura 17 New Town 27 Halikhed 8 Bhalki Town (PI Station) 18 Gandhi Gunj 28 Humnabad Traffic 9 Kamalanagar 19 Basavakalyana Town 29 Mantala

10 Kushnoor 20 Basavakalyana Rural 30 Mudbi

BIJAPUR DISTRICT


Sub Divisions:

1 Basavan Bagewadi 2 Bijapur 3 Indi

Circle Offices:

1 Basavan Bagewadi 4 Bijapur Town 7 Indi 2 Muddebihal 5 Golgumbaz 8 Sindagi 3 Bijapur Rural 6 Chadachan

Police Stations:

1 Basavan Bagewadi 9 Babaleshwar 17 Zalaki 2 Kolhar 10 Tikota 18 Indi 3 Managoli 11 Gandhi Chowk 19 Horthi 4 Nidagundi (New) 12 Bijapur Traffic 20 Sindagi



5 Alamatti (New) 13 Golgumbaz 21 Almel 6 Muddebihal 14 APMC 22 Devara Hipparagi 7 Talikot 15 Adarsh Nagar 23 Kalkeri 8 Bijapur Rural 16 Chadachan

CHAMARAJANAGAR DISTRICT


Sub Divisions:

1 Chamarajanagar 2 Kollegala

Circle Offices:

1 Chamarajanagar 3 Kollegala 2 Gudlupete 4 Yelandur

Police Stations:

1 Chamarajanagar Town (PI Station)

6 Gundlupete 11 Hanur (PI Station)

2 Chamarajanagar Rural 7 Terakambi 12 M.M.Hills (PI Station) 3 Chamarajanagar East 8 Kollegala Town 13 Yelandur 4 Kuderu 9 Kollegala Rural 14 Mambali 5 Santemaralli 10 Ramapura (PI Station)

CHICKBALLAPUR DISTRICT


Sub Divisions:

1 Chickballapura 2 Chintamani

Circle Offices:

1 Bagepalli 3 Gowribidanur 5 Siddalagatta



2 Chickballapura 4 Chintamani Rural

Police Stations:

1 Bagepalli 7 Gowribidanur Town 13 Kencharlahalli 2 Patapalya 8 Gowribidanur Rural 14 Batlahalli 3 Chelur 9 Manchenalli 15 Siddalagatta Town 4 Chickballapura Town 10 Gudibande (PI Station) 16 Siddalagatta Rural

5 Chickballapura Rural 11 Chintamani Town (PI Station)

17 Dibburahalli

6 Chickballapura Traffic 12 Chintamani Rural

CHICKMAGALUR DISTRICT


Sub Divisions:

1 Koppa 2 Chickmagalur 3 Tarikere

Circle Offices:

1 Koppa 4 Chickmagalur Rural 7 Birur 2 Kuduremukh 5 Chickmagalur Town 8 Kadur 3 N.R. Pura 6 Mudigere 9 Tarikere Rural

Police Stations:

1 Koppa 11 Mallandur (New) 21 Kadur 2 Hariharapura 12 Chickmagalur Town 22 Sakarepatna 3 Kuduremukh 13 Basavanahalli 23 Panchanahalli 4 Kalasa 14 Chickmagalur Traffic 24 Singatagere 5 Sringeri (PI Station) 15 Mudigere 25 Lakkavalli 6 N.R. Pura 16 Banakal 26 Lingadahalli 7 Balehonnur 17 Gonibeedu 27 Ajjampura 8 Jayapura (New) 18 Balur 28 Tarikere Town (PI Station) 9 Chickmagalur Rural 19 Birur

10 Aldur 20 Yagati



CHITRADURGA DISTRICT


Sub Divisions:

1 Challakere 2 Chitradurga 3 Hiriyur

Circle Offices:

1 Challakere 4 Chitradurga Town 7 Hosadurga 2 Molakalmuru 5 Holalkere 3 Chitradurga Rural 6 Hiriyur

Police Stations:

1 Challakere 8 Bharamasagara 15 Hiriyur 2 Nayakanhatti 9 Turuvanur (Jogi) 16 Imangala

3 Parasurampura 10 Chitradurga Town (PI Station)

17 Abbinahole

4 Thalak 11 Chitradurga Kote 18 Hiriyur Rural 5 Molakalmuru 12 Chitradurga Traffic 19 Hosadurga 6 Rampura 13 Holalkere 20 Srirampura 7 Chitradurga Rural 14 Chikkajajur

DAKSHINA KANNADA DISTRICT


Sub Divisions:

1 Puttur

Circle Offices:

1 Belathangadi 3 Puttur Rural 2 Buntwala 4 Sullia



Police Stations:

1 Belathangadi 6 Vitla 11 Puttur Town (PI Station) 2 Venur 7 Puttur Rural 12 Sullia 3 Punjalkatte 8 Uppinangdi 13 Subramanya 4 Buntwala Town 9 Kadaba 5 Buntwala Rural 10 Puttur Traffic

DAVANGERE DISTRICT


Sub Divisions:

1 Davangere City 2 Davangere Rural 3 Harapanahalli

Circle Offices:

1 Davanagere Central 4 Davangere Rural 7 Harapanahalli 2 Davanagere City 5 Harihara 8 Jagalur 3 Channagiri 6 Honnali

Police Stations:

1 Davanagere Extention 10 Davangere Traffic North 19 Malebennur 2 KTJ Nagar 11 Channagiri 20 Honnali 3 Vidyanagar 12 Santhebennur 21 Nyamathi 4 Davanagere Traffic 13 Basavapatna 22 Harapanahalli 5 Women 14 Davanagere Rural 23 Halavagilu 6 Basavanagara 15 Hadadi 24 Arasikere 7 Azad Nagar 16 Mayakonda 25 Chigateri (New) 8 Gandhi Nagar 17 Harihara Town 26 Jagalur 9 RMC Yard 18 Harihara Rural 27 Bilichodu



DHARWAD DISTRICT

DPO 01 SDPO 01 CO 02 PS 09 Sub Divisions:

1 Dharwad Circle Offices:

1 Dharwad Rural 2 Navalgund

Police Stations:

1 Dharwad Rural 4 Gundageri (New) 7 Kundagol (PI Station) 2 Garag 5 Hubli Rural (PI Station) 8 Navalgund 3 Alnavar 6 Kalaghatagi (PI Station) 9 Annigeri

GADAG DISTRICT


1 Gadag

Circle Offices:

1 Betageri 3 Gadag Town 5 Shirahatti 2 Gadag Rural 4 Ron

Police Stations:

1 Betageri Town 6 Gadag Traffic 11 Gajendragad 2 Betageri Extention 7 Mundargi (PI Station) 12 Shirahatti 3 Gadag Rural 8 Nargund (PI Station) 13 Lakshmeshwar 4 Mulagund 9 Ron 5 Gadag Town 10 Naregal



GULBARGA DISTRICT


1 Alland 3 Gulbarga A 5 Gulbarga Rural 2 Chincholi 4 Gulbarga B 6 Shahabad

Circle Offices:

1 Afzalpur 5 Sulepet 9 Chittapura 2 Alland 6 Gulbarga Rural 10 Kalagi 3 Chincholi 7 Javargi 4 Sedam 8 M.B. Nagar

Police Stations:

1 Afzalpur 14 Mudhol (PI Station) 27 Mahagoan 2 Revoor 15 Sulepet 28 Kamalapur 3 Devalagangapur 16 Ratkal 29 Javargi 4 Alland 17 Satation Bazar (PI Station) 30 Yedrami 5 Narona 18 Ashoknagar (PI Station) 31 Nelogi 6 Nimbarga 19 Brahmapur (PI Station) 32 Fratabad

7 Madanahipparga 20 Ragavendranagar (PI Station)

33 M.B. Nagar

8 Chincholi 21 Gulbarga Women (PI Station)

34 University Colony

9 Kunchavaram 22 Gulbarga Traffic (PI Station)

35 Chittapura

10 Miryan 23 Chowk (PI Station) 36 Wadi 11 Sedam 24 Roza (PI Station) 37 Madbool PS

12 Kurakunta 25 Gulbarga Addl. Traffic (PI Station)

38 Kalgi

13 Malkhed 26 Gulbarga Rural 39 Shahabad Town (PI Station)



HASSAN DISTRICT


1 Arasikere 3 Hassan 2 Sakaleshpura 4 Holenarasipura Circle Offices:

1 Arasikere Rural 4 Hassan Rural 7 Channarayapatna 2 Belur 5 Hassan Town 8 Holenarasipura 3 Sakaleshpura 6 Arakalagud Police Stations:

1 Arasikere Rural 11 Yesalur 21 Arakalagud 2 Banavara 12 Alur (PI Station) 22 Konanur 3 Gandasi 13 Hassan Rural 23 Channarayapatna Town 4 Javagal 14 Goruru 24 Channarayapatna Rural 5 Belur 15 Dudda 25 Nuggehalli 6 Arehalli 16 Shanthigrama 26 Sravanabelagola 7 Halebeedu 17 Hassan Town 27 Hirisave 8 Arasikere Town 18 Hassan Traffic 28 Holenarasipura Town 9 Sakaleshpura Town 19 Hassan Extn. 29 Holenarasipura Rural

10 Sakaleshpura Rural 20 Pension Mohalla

HAVERI DISTRICT


Sub Divisions:

1 Haveri 2 Ranebennur 3 Shiggaon Circle Offices:

1 Byadagi 4 Ranebennur Rural 7 Shiggaon 2 Haveri 5 Ranebennur Town



3 Hirekerur 6 Hanagal Police Stations:

1 Byadagi 8 Rattihalli 15 Adur 2 Kaginele 9 Ranebennur Rural 16 Savanoor (PI Station) 3 Haveri Town (PI Station) 10 Halageri 17 Shiggaon 4 Haveri Rural 11 Kumarapattanam 18 Tadas 5 Guttal 12 Ranebennur Town 19 Bankapura 6 Hirekerur 13 Ranebennur Traffic 7 Hansabhavi 14 Hanagal

K.G.F DISTRICT


1 K.G.F Circle Offices:

1 Bangarpet 3 Oorgaum 2 Champion Reef 4 Robertsonpet Police Stations:

1 Bangarpet 4 Champion Reef 7 BEML Nagar 2 Bethamangala 5 Marikuppam 8 Robertsonpet 3 Kamasamudram 6 Oorgaum 9 Andersonpet

KODAGU (MADIKERI) DISTRICT


1 Somwarpet 2 Madikeri 3 Virajpet Circle Offices:

1 Kushalnagar 4 Madikeri Town 7 Virajpet 2 Somwarpet 5 Gonikoppa



3 Madikeri Rural 6 Kutta

Police Stations:

1 Kushalnagar 7 Bhagamandala 13 Kutta 2 Suntikoppa 8 Madikeri Town 14 Srimangala 3 Somwarpet 9 Siddapura 15 Virajpet Town 4 Shanivarasanthe 10 Madikeri Traffic 16 Virajpet Rural 5 Madikeri Rural 11 Gonikoppa 6 Napoklu 12 Ponnampet

KOLAR DISTRICT


1 Kolar 2 Mulbagal Circle Offices:

1 Kolar Rural 3 Malur 5 Srinivasapura 2 Kolar Town 4 Mulbagal Police Stations:

1 Kolar Rural 5 Kolar Traffic 9 Nangli 2 Vemagal 6 Malur 10 Srinivasapura 3 Kolar Town 7 Masti 11 Rayalpad 4 Gulpet 8 Mulbagal 12 Gownapalli

KOPPAL DISTRICT


Sub Divisions:

1 Koppal 2 Gangavathi



Circle Offices:

1 Gangavathi Rural 3 Kushtagi 5 Yelaburga 2 Gangavathi Town 4 Koppal Rural Police Stations:

1 Gangavathi Rural 6 Kushtagi 11 Munirabad 2 Karatagi 7 Hanumansagar 12 Koppal Town (PI Station) 3 Kanakagiri 8 Tavaregere 13 Yelaburga 4 Gangavathi Town 9 Koppal Rural 14 Kukanoor 5 Gangavathi Traffic 10 Alwandi 15 Bevoor

MANDYA DISTRICT DPO 01 SDPO 03 CO 08 PS 30 Sub Divisions:

1 Malavalli 2 Mandya 3 Srirangapatna Circle Offices:

1 K.M. Doddi 4 Mandya Rural 7 K.R. Pet 2 Maddur 5 Mandya Town 8 Srirangapatna 3 Malavalli Rural 6 Nagamangala Police Stations:

1 K.M. Doddi 11 Malavalli Town (PI Station) 21 Bindiganavile 2 Halagur 12 Mandya Rural 22 Bellur 3 Maddur 13 Basaralu 23 K.R. Pet Town 4 Besagaraghalli 14 Shivalli 24 K.R. Pet Rural 5 Kesthur 15 Keragodu 25 Kikkeri 6 Koppa 16 Mandya East 26 Pandavapura (PI Station) 7 Maddur Traffic 17 Mandya West 27 Srirangapatna 8 Malavalli Rural 18 Mandya Traffic 28 Arakere 9 Kirugavalu 19 Nagamangala Town 29 K.R. Sagar

10 Belakavadi 20 Nagamangala Rural 30 Melukote



MYSORE DISTRICT


1 Hunusur 2 Mysore Rural 3 Nanjanagudu Circle Offices:

1 H.D. Kote 4 K.R. Nagar 7 T. Narasipura 2 Hunusur 5 Mysore South 3 Periyapatna 6 Nanjanagudu Police Stations:

1 H.D. Kote 9 Bettadapura 17 Badanavalu 2 Beechanahalli 10 K.R. Nagar 18 Kowlande 3 Saragur 11 Saligrama 19 Hullahalli 4 Hunusur Town 12 Mysore South 20 T. Narasipura 5 Hunusur Rural 13 Yelawala 21 Bannur 6 Bilikere 14 Jayapura 22 Talakadu 7 Periyapatna 15 Nanjanagudu Town 8 Bylakuppe 16 Nanjanagudu Rural

RAICHUR DISTRICT


1 Lingasugur 2 Raichur 3 Sindanoor Circle Offices:

1 Devadurga 4 Raichur East 7 Raichur West 2 Lingasugur 5 Raichur Rural 8 Manvi 3 Maski 6 Yeregera 9 Sindhanoor Police Stations:

1 Devadurga 10 Netajinagar 19 Manvi 2 Jalhalli 11 Raichur Rural 20 Sirwar 3 Gabbur 12 Shakti Nagar 21 Kowthal



4 Devadurga Traffic 13 Yapaladinni 22 Sindhanoor Town 5 Lingasugur 14 Yeregera 23 Sindanoor Rural 6 Hatti 15 Idapanur 24 Turvihal 7 Maski 16 Raichur West 25 Balaganoor 8 Mudgal 17 Market Yard 9 Sadar Bazar 18 Raichur Traffic

RAMANAGAR DISTRICT


1 Channapatna 2 Ramanagara Circle Offices:

1 Channapatna Rural 4 Magadi 7 Ramanagara Town 2 Channapatna Town 5 Harohalli 3 Kanakapura 6 Ramanagara Rural Police Stations:

1 Akkur 8 Kodihalli 15 Bidadi 2 Channapatna Rural 9 Sathanoor 16 Ramanagara Rural 3 M.K. Doddi 10 Magadi 17 Ramanagara Town 4 Channapatna Town 11 Kudur 18 Ijoor 5 Channapatna East 12 Tavarekere 19 Ramanagara Traffic 6 Kanakapura Rural 13 Harohalli 7 Kanakapura Town 14 Somanahalli

SHIMOGA DISTRICT


1 Bhadravathi 3 Shikaripura 5 Thirthahalli 2 Sagar 4 Shimoga



Circle Offices:

1 Bhadravathi Rural 5 Shikaripura 9 Shimoga Rural 2 Bhadravathi Town 6 Soraba 10 Thirthahalli 3 Hosanagara 7 Doddapete 4 Sagar Rural 8 Kote Police Stations:

1 Bhadravathi Rural 12 Kargal 23 Kote 2 Holehonnur 13 Jog 24 Jayanagara 3 Paper Town 14 Sagar Town (PI Station) 25 Women 4 Bhadravathi Old Town 15 Shikaripura Town 26 Shimoga Rural 5 Bhadravathi New Town 16 Shiralakuppa 27 Kumsi 6 Bhadravathi Traffic 17 Shikaripura Rural 28 Tunga Nagar 7 Hosamane 18 Soraba 29 Thithahalli 8 Hosanagara 19 Anavatti 30 Malur 9 Ripponpet 20 Doddapete 31 Augumbe

10 Nagara 21 Shimoga Traffic 11 Sagar Rural 22 Vinobanagara

TUMKUR DISTRICT


1 Kunigal 3 Tiptur 5 Tumkur Town 2 Madhugiri 4 Tumkur Rural Circle Offices:

1 Kunigal 6 Chikkanayakanahalli 11 Kyathasandra 2 Turuvekere 7 Tiptur Rural 12 Thilak Park 3 Madhugiri 8 Gubbi 13 Tumkur Town 4 Pavagada 9 Sira Rural 5 Thirumani 10 Tumkur Rural

Police Stations:

1 Kunigal 14 Chikkanayakanahalli 27 Tavarekere 2 Huliyurdurga 15 Huliyar 28 Sira (PI Station) 3 Amruthur 16 Handanakere 29 Koratagere (PI Station)



4 Turuvekere 17 Tiptur Rural 30 Tumkur Rural 5 Dandina Shivara 18 Nonavinakere 31 Bellavi 6 Madhugiri 19 Honnavalli 32 Kora 7 Kadagenahalli 20 Kibbanhalli (PI Station) 33 Kyathasandra 8 Medigeshi 21 Tiptur Town (PI Station) 34 Hebbur 9 Pavagada 22 Gubbi 35 Thilak Park

10 Arasikere 23 Chelur 36 New Extention 11 Y.N. Hosakote 24 Chandrashekarpura 37 Tumkur Town 12 Thirumani 25 Kallambella 38 West Traffic (Traffic A) 13 BadavanaHalli (PI Station) 26 Patanayakanahalli

UTTAR KANNADA (KARWAR) DISTRICT


1 Bhatkal 3 Karwar 2 Dandeli 4 Sirsi Circle Offices:

1 Bhatkal 4 Dandeli 7 Kadra 2 Honnavara 5 Haliyal 8 Karwar 3 Kumta 6 Joida 9 Sirsi Police Stations:

1 Bhatkal Town 10 Haliyal 19 Karwar Rural 2 Bhatkal Rural 11 Ambikanagar 20 Karwar Traffic 3 Murudeshwar 12 Joida 21 Mundgod (PI Station) 4 Honnavara 13 Ramnagar 22 Siddapura (PI Station) 5 Manki 14 Ankola (PI Station) 23 Sirsi Town 6 Kumta 15 Chittakula 24 Sirsi Rural 7 Gokarna 16 Kadra 25 New Market 8 Dandeli Town 17 Mallapura 26 Banavasi 9 Dandeli Rural 18 Karwar Town 27 Yellapura (PI Station)

UDUPI DISTRICT

DPO 01 SDPO 03



CO 06 PS 23 Sub Divisions:

1 Karkala 2 Kundapura 3 Udupi Circle Offices:

1 Karkala 3 Kundapura 5 Kapu 2 Baindoor 4 Bramhavar 6 Udupi Police Stations:

1 Karkala Town 9 Shankaranarayana 17 Kapu 2 Karkala Rural 10 Women 18 Padubidri 3 Hebri 11 Amaase Bylu 19 Shirva 4 Ajekaaru 12 Kundapura Traffic 20 Konkan Railway 5 Baindoor 13 Bramhavar 21 Udupi 6 Kollur 14 Hiriadka 22 Malpe 7 Kundapura 15 Kota 23 Udupi Traffic 8 Gangoli 16 Manipal (PI Station)

YADGIRI DISTRICT


1 Yadgiri Circle Offices:

1 Gurumitkal 3 Hunasagi 2 Shahapura Rural 4 Yadgiri Police Stations:

1 Gurumitkal 6 Bheemaravanargudi 11 Shorapura (PI Station) 2 Saidapur 7 Hunasagi 12 Yadgiri Town 3 Shahapur (PI Station) 8 Kembhavi 13 Yadgiri Rural 4 Gogi 9 Narayanapura 5 Wadigere 10 Kodekal



BANGALORE CITY

CPO 01 DCPO 09 ACPO 28 PS 144 DCP Offices:

1 DCP Central 4 DCP North 7 DCP Northeast 2 DCP East 5 DCP South 8 DCP Traffic East 3 DCP West 6 DCP Southeast 9 DCP Traffic West ACP Offices:

1 Halasurgate 11 Sampigehalli 21 Vijayanagar 2 Seshadripuram 12 Yelahanka 22 South East 3 Vidhana Soudha 13 Chamarajpet 23 Central Division 4 Pulikeshinagar 14 Jayanagar 24 East Division 5 Halasur 15 Banashankari 25 North Division Traffic 6 K.R. Puram 16 Airport 26 South Division Traffic 7 J.C. Nagar 17 Madivala 27 West Division Traffic 8 Malleshwaram 18 Mico Layout 28 Northeast Division Traffic 9 Yeshwanthapura 19 Chickpet 10 Devanahalli 20 Kengeri Gate Police Stations:

1 Halasurgate 29 Ramamurthy Nagar 87 Mico Layout 2 Halasurgate Women 30 J.C. Nagar 88 Electronic City 3 Wilsongarden 31 R.T. Nagar 89 Hulimavu 4 Ashoknagar 32 Sanjay Nagar 90 Chickpet 5 Viveknagar 33 Hebbal 91 Upparpet 6 Sampangiramanagar 34 Malleshwaram 92 Kalasipalya 7 S.J. Park 35 Srirampura 93 Market 8 Seshadripuram 36 Mahalakshmipuram 94 Cottonpet 9 High Grounds 37 Rajajinagar 95 Byatarayanapura

10 Vyalikaval 38 Subramanyanagar 96 J.J. Nagar 11 Sadashivanagar 39 Rajagopl Nagar 127 Yeshwanthapura Traffic 12 Vidhana Soudha 40 Nandini Layout 128 R.T. Nagar Traffic 13 Cubbon Park 41 Yeshwanthapura 129 Banashankari Traffic 14 Pulikeshinagar 42 Jalahalli 130 Basavanagudi Traffic 15 Commercial Street 43 Vidyaranyapura 131 Central Traffic 16 Bharathi Nagar 44 Soladevanahalli 132 Jayanagar Traffic

17 Devarajeevanahalli 45 Gangammana Gudi 133 Kumaraswamy Layout Traffic

18 Shivajinagar 46 R.M.C. Yard 134 Byatrarayanapura Traffic



19 Bowring Hospital 47 Peenya 135 Chickpet Traffic 20 Halasur 48 Bengaluru Intrntnl Airport 136 City Market Traffic 21 Byappanahalli 79 Varthur 137 Magadi Road Traffic 22 Indiranagar 80 Airport 138 Upparpet Traffic 23 J.B. Nagar 81 H.A.L. 139 Vijayanagar Traffic 24 Mahadevapura 82 Madivala 140 Kamakshipalya Traffic 25 K.R. Puram 83 Koramangala 141 Chickjala Traffic

26 Banaswadi 84 Parappana Agrahara

142 Devanahalli Int. Airport Traffic

27 Kadugondana Halli 85 HSR Layout 143 Hebbal Traffic 28 Hennur 86 Thilaknagar 144 Yelahanka Traffic

HUBLI-DHARWAD CITY

CPO 01 DCPO 02 ACPO 04 PS 20 DCP Offices:

1 DCP Law & Order 2 DCP Crime & Traffic ACP Offices:

1 Dharwad 3 South 2 North 4 Traffic Police Stations:

1 Dharwad Town 8 Vidyanagar 15 Bendigeri 2 Dharwad Sub-Urban 9 Women 16 Kasabapeth 3 Vidyagiri 10 Ashokanagar 17 Hubli North Traffic 4 Hubli Sub-Urban 11 APMC Navanagar 18 Hubli South Traffic 5 Gokul Road 12 Hubli Town 19 Dharwad Traffic 6 Kamaripeth 13 Ghantikeri 20 East Traffic 7 Keshawapur 14 Old Hubli

MYSORE CITY

CPO 01 DCPO 02 ACPO 04 PS 21



DCP Offices:

1 DCP Law & Order 2 DCP Crime & Traffic ACP Offices:

1 Devaraja 3 Narasimharaja 2 Krishnaraja 4 Traffic Police Stations:

1 Devaraja 8 Ashokpuram 15 Jayalakshmipuram 2 Lashkar 9 Laxmipuram 16 V.V. Puram 3 Nazarbad 10 Saraswathipuram 17 Vijayanagar 4 Udayagiri 11 Kuvempunagar 18 Mandkalli Airport

5 Women 12 Mandi 19 Narasimharaja Traffic zone (PI Station)

6 Krishnaraja 13 Narasimharaja 20 Krishnaraja Traffic (PI Station)

7 Vidyaranyarpuram 14 Metagalli 21 Deveraja Traffic (PI Station)

MANGALORE CITY

CPO 01 DCPO 02 SDPO 02 CO 04 PS 17 DCP Offices:

1 DCP Law & Order 2 DCP Crime & Traffic Sub Divisions:

1 Mangalore 2 Panambur

Circle Offices:

1 Panambur 3 Mangalore Rural 2 Mulki 4 MangaloreTraffic Police Stations:

1 Barke (PI Station) 7 Mangalore Women (PI Station)

13 Moodabidre

2 Mangalore East 8 Urva (PI Station) 14 Panambur



(PI Station)

3 Mangalore North (PI Station)

9 Mangalore Rural 15 Bajpe

4 Mangalore South (PI Station)

10 Konaje 16 Kavoor

5 Mangalore East Traffic 11 Ullal 17 Surathkal (PI Station) 6 Mangalore West Traffic 12 Mulki

KARNATAKA RAILWAYS


1 Bangalore 2 Gulbarga 3 Hubli Circle Offices:

1 Bangalore Cantonment 4 Raichur 7 Hubli 2 Bangalore City 5 Wadi 3 Mysore 6 Bijapur Police Stations:

1 Bangalore Cantonment 7 Mangalore (PI Station) 13 Wadi 2 Bangarpet 8 Mysore 14 Bidar 3 Byappanahalli 9 Arasikere 15 Bijapur 4 Bangalore City 10 Shimoga 16 Gadag 5 Yeshwanthapura 11 Raichur 17 Hubli 6 Davanagere (PI Station) 12 Bellary 18 Belgaum

Karnataka State Police RFP Volume 1

Technology

Transcript of Karnataka State Police RFP Volume 1