Karina SantanaEmail: kari30211@gmail.comContact #: 267-858-8593

Objective, To obtain an entry level position in Human Resources. I would like to utilize my years of

experience in Customer Service and my passion to work with people to grow within a company.

Key Skills Customer Driven, Self- Motivated, Bilingual (English/Spanish), Responsible, Organized

Office Skills: Telephone & Front Desk Reception skills, Client Services, Self-Starter, “We can do it” Attitude, Team Player, Efficient in Microsoft Programs (Word, Excel, PowerPoint) Great with Outlook. Avionte Proficient

Professional ExperienceOn Time Staffing (Hatfield, Pa) *HR/ Staffing Coordinator II, 11/2015 – Current

Recruit, relocate, and retain potential candidates for employment. Tracks and conducts follow up on all corrective action notices, termination reports, and

supporting documentation. Assists with general employee inquiries upon request. Responsible for filing of all Company personnel paperwork. (I-9s, PA 78, 8850s) Guide new employees through on-boarding process, including providing orientation

information, reviewing company policies, gathering withholding and other payroll information and providing overview to on-line tools and systems.

Support and advise employees, supervisors and managers regarding employee related issues. Picking up employee checks from the corporate office as well as other materials such as, drug

tests.

Wells Fargo Bank (Philadelphia, PA) *Bank Teller, 3/2012 to 11/2015

Provide account services to customers by receiving deposits and loan payments, cashing checks.

Issuing savings withdrawals, recording night and mail deposits. Selling cashier's checks, traveler's checks, and series e bonds; answering questions in person

or on telephone. Referring to other bank services. Records transactions by logging cashier's checks, traveler's

checks, and other special services. Preparing currency transaction reports, Cross-sells bank products by answering inquiries. Informing customers of new services and product promotions. Ascertaining customers' needs; directing customers to a branch representative. Completes

special requests by closing accounts, taking orders for checks. Opening and closing Christmas and vacation clubs. Exchanging foreign currencies; providing special statements, copies, and referrals; completing

safe-deposit box procedures.

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Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.

Reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller.

Maintaining supply of cash and currency, Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency. Assisting in certification of proof.

Maintains customer confidence and protects bank operations by keeping information confidential.

Education Philadelphia High School for Girls (Philadelphia, PA)

o HS Diploma, 2011 Community College of Philadelphia (Philadelphia, PA)

o Current Student

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