KAREN SCHMITTHoover, AL 35226 | (314) 640-9742 | KarenAnnSchmitt@gmail.com

SUMMARY OF QUALIFICATIONS

Dynamic Sales/Account Representative with over three years of experience driving exceptionally strong sales while remaining within sales budget. Skillfully apply prior sales experience and face-to-face customer interaction to obtain sales leads. Proven history of managing and developing high-caliber teams. Display strong customer focus, combined with keen attention to detail and excellent organizational abilities.

Performance-driven professional and effective communicator with talent for promptly resolving customer issues. Superior verbal skills and linguistic ability regarding work-related documentation. Work well independently or part of a team; easily adapt to new and changing work environments. Proficient in MS Office (Word, PowerPoint, Excel, Access), and SAP.

RELATED EXPERIENCE

SMITHS MACHINE, LLC Cottondale, ALSales Specialist Jan 2015 – Present Receive and process average of two daily requests for quotation (RFQs) from potential/current customers. Submit orders to production scheduling and track through machining process to ensure timely delivery. Function as point of contact for all customers. Answer customer inquiries regarding current, past, or potential

purchases, including updates on order status. Develop relationships with prospects and existing customers to verify satisfaction and retention. Initiated relationships with new customers Conduct plant tours for current and potential customers, providing company history, explaining safety

procedures, and identifying type and function of machines.

CHARLOTTE PIPE & FOUNDRY PLASTICS DIVISION Charlotte, NCCost Accountant Sep 2012 – May 2014 Created a cost accountant standard operating procedure (SOP) manual implemented throughout entire cost

accounting department, improving efficiency during employee absences or departure from the company. Applied SAP while working as a team in closing monthly books of six nationwide plants monthly, tracking cost

variances, bills, and inventory. Contributed to monthly Gross Margin Return on Investment (GMROI) team meetings. Developed ways to save

company time and money by researching and implementing new methods of operations. Predicted cost savings by utilizing past and present data within SAP. Ran weekly reports to track production

order variances by weight and rate per plant and product line. Assisted six plant managers in tracking maintenance and production costs through SAP to adhere to budgetary

guidelines. Monitored maintenance costs logged per plant and analyzed effect on productivity.

HILTON GARDEN INN Great Falls, MTCustomer Service Representative Sep 2010 – Jul 2011 Managed customer reservation, overseeing internal telephone communications and express communications

for efficient and effective internal corporate functioning. Operated as marketing liaison to assist in corporate marketing endeavors, such as coordinating setup for

corporate events and providing information to potential customers. Created corporate filing system to restructure and reorganize years worth of files. Collaborated with general management to develop functional documents to support hotel operations,

including internal and external memo templates; wrote letters to customers to be signed by management.

KAREN SCHMITT PAGE TWOADDITIONAL EXPERIENCE

RIVERVIEW PET GROOMING Great Falls, MTPet Groomer Jun 2009 – Jun 2010 Performed grooming duties and placed orders for stock and supplies. Developed an Access database for all clientele to replace manual filing system. Created strategy to increase business relations and overall company success through advertising in

newspapers and placing flyers in veterinary/boarding shops.

DAVIDSON INVESTMENT ADVISORS Great Falls, MTPortfolio Administrator Apr 2008 – Jan 2009 Maintained multimillion-dollar client portfolios according to industry guidelines while working with a trader

and experienced portfolio managers.

KTGF-TV TELEVISION STATION Great Falls, MTNews Anchor and Community Affairs Director Mar 2007 – Apr 2008 Wrote scripts, filmed news updates, and created commercials for the local station and companies.

Additional experience as a Marketing Intern, Accounting Intern and Extern.

EDUCATION

SAINT LOUIS UNIVERSITY, St. Louis, MOBachelor of Science in Business Administration – Accounting and Marketing Major Recipient of Achievement Scholarship, Jesuit Scholarship, Vision Scholarship, and Charles Gallagher Missouri

Grant. Studied abroad for one semester in Madrid, Spain, to gain understanding of native language and culture.

VOLUNTEER EXPERIENCE

FUSZ PAVILION, St. Louis, MO Assisted disabled and retired Jesuit priests on the floor.

PRIVATE ORGANIZATION, St. Louis, MO Provided guidance to children and adults with physical or mental handicaps in equestrian program intended to

enhance quality of life, health, and wellness.