Kalibre Capability Statement

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    CAPABILITY STATEMENT

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    WHO WE ARE

    Kalibre is a professional services organisaon specialising in

    high quality network, systems and applicaon management

    soluons.

    With a reputaon for providing a high level of experse and

    professionalism, our consultants are amongst the best in the

    industry.

    Specialising in the HP suite of applicaons, Kalibre analyses,

    designs, deploys and supports network and systems

    management soluons for customers ranging from small to

    medium enterprises through to large corporate, government

    and Telcos.

    We provide network and systems management soware,

    consultancy services, management soware installaon and

    conguraon, training, health checks, support services and

    remote infrastructure monitoring.

    CAPABILITY STATEMENT

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    CAPABILITY STATEMENT

    DATA PROTECTION & STORAGE MANAGEMENT

    Kalibre provides backup and recovery soluons to ensure your

    crical business data is protected. With specialised soluonsfor virtualised data protecon across VMware and Hyper-V,

    we can help you to develop your disaster recovery strategies

    to minimise downme and eort required to recover vital

    data.

    Our storage management soluons help you to manage storage

    complexity and growth, improving ulisaon and reducing

    cost. We use HP Soware applicaons to automacally

    discover your storage infrastructure, track ulisaon, manage

    performance and report on what storage is actually being

    consumed, as opposed to how much has been allocated.

    OPERATIONS BRIDGE

    Kalibre has extensive experience in delivering manager-of-

    manager or operaons bridge soluons. Consolidang fault

    and performance informaon from mulple infrastructure

    types and elements managers, these soluons provide your

    operaons sta with a single pane of glass view across the

    enterprise.

    Our soluons provide event correlaon and normalisaon,graphical representaon of the infrastructure topology, and

    service-based views and impact analysis. We can help you

    monitor and report against complex service level agreements,

    and equip your operaons team with the tools they need to

    rapidly isolate the root cause of faults and minimise service

    impact.

    TWOWAY RADIO PERFORMANCE MONITORING &

    REPORTING

    Kalibre partners with Genesis Group to provide monitoring,

    management and reporng for two-way radio networks.

    Our soluons provide live health views of trunked radio

    networks, monitor system ulisaon and performance,

    collect, archive and report on network usage. We also provide

    customer care, billing and ID management services.

    NETWORK MONITORING & AUTOMATED

    MANAGEMENT

    Kalibre provides comprehensive network monitoringsoluons for small to medium enterprises up to large scale

    carrier networks comprising tens of thousands of devices.

    Built around HP Sowares industry leading products, our

    soluons provide full visibility of your network topology and

    infrastructure. Downme is dramacally reduced through

    best-of-breed root cause analysis coupled with dynamic

    discovery of your network devices and their interconnecvity.

    Our network automaon soluons enable you to track, regulate

    and automate conguraon and soware changes acrossyour enre network infrastructure. Security vulnerabilies

    are automacally detected and xed before they impact your

    network, decreasing risk and reducing downme.

    SYSTEMS & APPLICATIONS MONITORING

    Our soluons leverage both agent-based and agentless

    technologies to instrument your server and applicaon

    infrastructure, providing consolidated fault and performance

    monitoring across your data centre or enterprise. Using HP

    Operaons Center products combined with Kalibres proven

    experse, these soluons provide a single monitoring console

    across your physical, virtual and cloud infrastructure.

    Integraon with our network monitoring soluons and

    with HPs ArcSight Logger extends your visibility across the

    network and security domains for a complete picture of your

    IT infrastructure.

    VIRTUALISATION MONITORING

    Our virtualisaon monitoring soluons team HP Soware

    with Veeams industry-leading VMware monitoring plug-

    in, providing fully integrated monitoring of your virtualised

    environments. These soluons provide out-of-the-box

    thresholds, event suppression and a detailed knowledge

    base to empower your operaons sta without specialised

    virtualisaon experse or addional training.

    Ulising a distributed architecture coupled with centralised

    management of monitoring conguraon, our soluons

    provide enterprise-class scalability and performance.

    THE SOLUTIONS WE PROVIDE

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    CAPABILITY STATEMENT

    NETWORK MANAGEMENT CENTRE

    HP Network Management Centre is a set of integrated

    products and soluons that enhance network performance,

    availability and security.

    Network Node Manager;

    NNMi Smart Plug-ins;

    Network Automaon;

    Performance Insight & Report Packs.

    SYSTEMS MANAGEMENT CENTRE

    HP Systems Management Centre products consolidate and

    correlate fault and performance events across your enre

    physical and virtual IT infrastructure.

    Operaons Manager;

    Operaons Manager i-Series;

    Operaons Smart Plug-ins;

    Reporter and Performance Manager;

    Sitescope.

    Kalibre consultants are highly skilled in the implementaon of HP Soware products. We hold mulple product cercaons from

    HP, as well as being cered to deliver HP Soware Educaon training courses. Couple this product experse with Kalibres proven

    delivery methodology and the result is a quality soluon that delivers real results. Kalibre provides experse in the following HP

    Soware soluons:

    OUR HP SOFTWARE COMPETENCIES

    DATA CENTRE AUTOMATION CENTRE

    HP Data Centre Automaon Centre oers soluons that

    help you automate the roune, operaonal and end-to-end

    processes of your infrastructure.

    Operaons Orchestraon;

    Storage Essenals.

    INFORMATION MANAGEMENT CENTRE

    HP Informaon Management Centre provides soluons to

    organize, protect, retrieve, acquire, manage and maintain

    informaon.

    Data Protector.

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    CAPABILITY STATEMENT

    RAPID DEPLOYMENTS

    We oer rapid deployment services around specic

    applicaons in the HP Soware porolio. These rapid

    deployments are focused on providing a cost-eecve soluon

    with xed deliverables and meframes.

    Leveraging our extensive experience, Kalibres rapid

    deployments accelerate your return on investment and

    deliver instant-on value.

    SYSTEM ASSESSMENTS

    Kalibre provides structured system review and assessment

    services for selected HP Soware applicaons.

    Focused on mapping the systems eecveness against your

    business requirements, the assessment outcome is a report

    detailing the health of the system and recommendaons on

    opportunies for improvement.

    PRODUCT UPGRADES

    One of the challenges organisaons face with monitoring

    systems is keeping up to date with new soware releases for

    the deployed applicaons.

    Kalibre can assist by providing an analysis of the possible

    upgrade paths and advising on the best way forward. We

    can also assist with the upgrade process, providing detailed

    implementaon plans, and performing the upgrades with

    minimal downme.

    THE SERVICES WE DELIVER

    TURNKEY SOLUTION IMPLEMENTATION

    Kalibre can provide services encompassing the full breadth of

    soluon implementaon, including:

    Requirements analysis and workshopping;

    Soluon architecture and design;

    Implementaon and deployment;

    Training;

    Support.

    Backed by our proven deployment methodology, we have a

    proven track record in delivering soluons that are not only

    on me and on budget, but deliver real value to the business.

    SUPPORT PROGRAMS

    Enterprise monitoring soluons rarely consist of one

    soware applicaon operang in isolaon. In most cases

    the soluon consists of a number of integrated applicaons

    working together. This presents a number of challenges to

    organisaons deploying such soluons:

    Complex applicaons requiring highly specic skill sets;

    Complex integraons between mulplesoware vendors products;

    Vendor support limitaons when

    dealing with integraon issues.

    Kalibres Soluon Support Programs address these challenges

    by providing a holisc support, maintenance and ongoing

    development program for HP Soware monitoring soluons.

    Going beyond the normal break/x soware support model,

    the Programs deliver tangible business benets by ensuring

    that the monitoring soluon is not only well maintained,but also connuously developed to meet changing business

    needs.

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    THE SERVICES WE DELIVER

    EVENT CORRELATION DEVELOPMENT

    Network Node Manager and Operaons Manager provide

    powerful correlaon funconality to correlate and enrich fault

    informaon for the events generated by your infrastructure.

    Kalibre has extensive experience in developing customised

    correlaons for root cause analysis, fault monitoring of

    telecommunicaons equipment, normalisaon of alarms

    from mulple disparate sources, and for fault enrichment

    HP NETWORK AUTOMATION CUSTOM DRIVER

    DEVELOPMENT

    HPs Network Automaon product provides support for

    thousands of network device types from a wide variety of

    vendors, but the list is far from exhausve.

    Our consultants are skilled in the development of custom

    drivers for unsupported network devices. We ulise a highly

    structured and cost eecve methodology to establish

    requirements, followed by development and tesng of the

    completed driver. Using the same test suite employed by

    HP internally, we can also assist you with subming custom

    drivers to HP for inclusion in future product releases.

    CUSTOMISED TRAINING

    Kalibre can design, develop and deliver custom training

    courses around the HP Soware soluons that we deploy. We

    work closely with you to idenfy the target audience for each

    course, and therefore the content required.

    We produce tailored course materials and laboratory exercises,

    then deliver the courses on your premises to minimise the

    disrupon to your personnel.

    SERVICES RETAINERS

    Our retainer programs provide regular onsite consulng for

    your enterprise monitoring soluons. Providing a guaranteed

    minimum number of days per month, these annual programs

    provide you with the exibility of dedicated professional

    services me without the overhead required in raising

    mulple purchase orders for small projects and business as

    usual tasks.

    CAPABILITY STATEMENT

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    OUR PARTNERSHIPS

    EView Technology provide Smart

    Plug-ins for HP Operaons Managerfor management of IBM OS/390, z/OS

    and OS/400 servers.

    Kalibre provides resale and

    deployment of EView Technology

    products for the Australian region.

    Kalibre are a Veeam Gold ProPartner.

    We specialise in Veeams VMwaremonitoring soluons for HP

    Operaons Manager and Microsos

    Systems Center Operaons Manager.

    We also provide virtual machine

    backup and recovery using the Veeam

    Backup and Replicaon products.

    ComTrade provide management

    products that enable you to monitorCitrix, Siebel, EMC Documentum and

    Microso Terminal Server from HP

    Operaons Manager or Microso

    System Centre Operaons Manager.

    Kalibre provides resale and

    deployment of ComTrade products for

    the Australian region.

    CAPABILITY STATEMENT

    Genesis soware provides the most eecve way to

    comprehensively monitor, manage, display, archive and

    report on two-way radio communicaon system data.

    Kalibre are the Asia Pacic distributors for Genesis

    soware, providing sales, implementaon, training andsupport across the full Genesis suite.

    2011 Partner of the Year

    Kalibre is a HP Soware Gold Business Partner,

    providing HP Soware sales and professional services

    focused around HPs Business Technology Opmisaon

    porolio.

    We have a strong relaonship with HP, with acveinvolvement in beta programs for upcoming products.

    http://www8.hp.com/au/en/software/enterprise-software.htmlhttp://www.eview-tech.com/http://www.managementproducts.comtrade.com/Pages/default.aspxhttp://www.veeam.com/vmware-esx-monitoring.html
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    CAPABILITY STATEMENT

    WHY CHOOSE KALIBRE

    OUR APPROACH

    The core of our approach is understanding your business

    needs and how we can help you meet them. Rather than

    deploying a boilerplate soluon, our consultants map your

    business objecves to technical requirements to develop a

    truely customised soluon.

    Kalibre makes use of proven structured

    and repeatable methodologies

    in developing and delivering

    soluons. These methodologiesare subject of connuous

    improvement.

    All of our consultants

    leverage the extensive

    knowledge within the

    organisaon, both

    through an acve support

    network within the

    company, and through

    tools and methodologies

    designed to facilitate

    knowledge retenon and

    sharing.

    OUR RELATIONSHIPS

    We build strong relaonships with our customers, forging

    long term partnerships and maintaining a focus on our

    customers business needs.

    We are commied to the long term success of the soluons

    we provide, working with our customers to ensure that their

    requirements are met up front and providing

    ongoing assistance with maintaining

    and developing the soluon moving

    forward.

    We follow the same approach

    with our business partner

    relaonships, bringing

    the same degree of

    commitment and focus

    to these alliances. The

    result is beer soluons

    for our customers.

    OUR PEOPLE

    Our consultants are the lifeblood of our business, and we have a strong commitment to professional excellence in everything we

    do. All of our consultants parcipate in an acve Professional Development Programme, ensuring that both their technical skills

    and consulng skills are connuously improving.

    Our recruitment procedures are extremely thorough to ensure that we select only the best breed of consultants. The benet to our

    customers is a high-standard, consistent experience when working with Kalibre.

    OurRelationships

    Our People

    OurApproach

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    For further informaon please email yourcontact details to:

    [email protected]

    www.kalibre.com.au

    Collins Street Tower

    Level 3, 480 Collins St

    Melbourne VIC 3000

    Australia

    Ph. (03) 8610 6544

    Fax: (03) 8610 6334

    mailto:info%40kalibre.com.au?subject=Request%20a%20call%20back%20from%20a%20Kalibre%20Consultanthttp://www.kalibre.com.au/http://www.kalibre.com.au/mailto:info%40kalibre.com.au?subject=Request%20a%20call%20back%20from%20a%20Kalibre%20Consultant