Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

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OV-fiets Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands

Transcript of Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

Page 1: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

Kaj Mook

Director NS OV-fiets

OV-fietsPublic Transport Bike in the Netherlands

Page 2: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

OV-fiets

• What is it?

• Target group

• Door to door transport

• Exploitation by Dutch Railways

• Goals

• Results

Page 3: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

What is OV-fiets?

• Public Transport Rental Bicycle

• Self Service bike rental system

• Fast & easy; no downpayment

• Supplement to public transport

• Door-to-door public transport

• Web based technology

Page 4: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Film Parade

Page 5: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Bicycle in the Dutch transportchain

• 7% of all traveled distance

• 8% of all distance is traveled by train

• 40% traincommuters by bike to the station

• Only 10% proceed by bike

• OV-fiets fills this gap!

Page 6: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Page 7: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

How does it work?

• Identification only once at subscription

• Subscription fee is € 9,50 a year

• Distribution at the station’s cycle storage

• Automatic bikedispensers

• Hiring costs € 2,85 a day

• Monthly payment by direct debit

Page 8: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Amsterdam Central Station

Page 9: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

The Hague

Page 10: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Door to door transport

• Potential marketshare:20% of all trainpassengers

• Frequent users: commuters, business and leisure

• Less environmental effects / parking problems

• Possible modal shift car – train/bike

• Dutch familiar with bicycles

Page 11: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Film Turks Fruit

Page 12: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Exploitation by Dutch Railways

• Marketing

• Turning OV-fiets into a real and break-even

business

• Synergy with other products of NS

Page 13: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Page 14: Kaj Mook Director NS OV-fiets OV-fiets Public Transport Bike in the Netherlands.

OV-fiets

OV-fiets, a bike for everyone

Goals

• A bike for everyone: 200 locations

• Low cost, high availability

• Keep customer satisfaction high

• 1 million rentals in 2011

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OV-fiets

OV-fiets, a bike for everyone

Results 2008

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Realisation 2007

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OV-fiets

OV-fiets, a bike for everyone

New Locations

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OV-fiets

OV-fiets, a bike for everyone

Film OV-fiets woman