Kaaren hansoniit may2014

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ILLINOIS INSTITUTE FOR DESIGN BECOMING A DESIGN-DRIVEN COMPANY @kaarenhanson

description

How Intuit became a design-driven company.

Transcript of Kaaren hansoniit may2014

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ILLINOIS INSTITUTE FOR DESIGN

BECOMING A DESIGN-DRIVEN COMPANY @kaarenhanson

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CONFIDENTIAL

2WHERE DESIGNERS GO TO DIE

WHERE DESIGNERS GO TO DIE 2006

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DESIGN FOR DELIGHT: CREATE A DESIGN THINKING CULTURE

2007

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Suzanne  Joseph   Wendy  

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Joseph  

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Suzanne  

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Wendy  

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2014  

Scott Cook, Intuit Founder  

“D4D is our #1 weapon in attaining growth. And there is no #2.”

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ELEVATE DESIGN CRAFT

2010

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Stephen  

Amanda  

Dorelle    

Klaus  

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Stephen  

Amanda  

Dorelle    

Klaus  

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DESIGN LEADERSHIP

2011

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DIRECTORS FROM 2 TO 12

DESIGN STRATEGISTS

FROM 5 TO 16

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Kurt

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2014: TURBOTAX GREW 14%

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Leah Armando  

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DESIGN RATIONALE

KNOWLEDGEBUSINESS ACUMEN

TECHNICAL ACUMEN

CREATIVE ACUMEN

CUSTOMER INSPIRED

CRAFTDESIGN CRAFT

DESIGN QUALITY

DESIGN LEADERSHIP

INFLUENCETEAMS & RELATIONSHIPS

COMMUNICATION

SUCCESSFUL DESIGNER MODEL

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“Design-Driven Companies Outperform S&P by 228% Over Ten Years” – HBR Blog / Design Management Institute - 2014  

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WHERE DESIGNERS GO TO THRIVE

2014  

@kaarenhanson