Curriculum Vitae

Name- Jyoti Sharma

Address-Saket, New Delhi. Mob-+91- 9717881365 Email Id - jyotika84@gmail.com

Objective: Aspiring for a job profile wherein I can use my proven expertise of four years plus in H.R. Management policies and procedures, managerial coordination, retention approaches and negotiations, employee engagement.Seeking the profile of human resource that provides me with the opportunity to use my skills to the best of my abilities and to grow in terms of knowledge, experience and to contribute towards the organization’s success and be a useful asset to organization.

Core Competencies

•  Induction & Exit Formalities • Attrition Control •  Grievance & discipline•  Statutory Compliances •  Employee Retention •   Employee Engagement•  Recruitment & On-boarding •  HR Operations • HR Policies & Manuals•  Management Information System

• Performance Appraisals• Strong Interpersonal Skills

•  Time office Management •  Payroll Management • Full and Final Settlement

Experience Overview: Category/Skills : HR Generalist Total Work Experience : 5 years Industry exposure : Banking & Finance, Agricultural Highest Qualification : M.B.A. - HR -2008 Present CTC : Rs. 2.70 lac / PA Present Location : Delhi Present Company : Zuari Investments Limited Designation : Executive–HR

Skills and Specifications: Well versed with Microsoft Excel and Word.(Knowledge in word, excel, Power

point, and advanced excel reports i.e., pivot table, auto filters, vlook up, splits & freeze panes which is used to prepare MIS reports).

Strong level of influence and negotiation skills. Able to exercise effective judgment, sensitivity, creativity to changing needs and

Situations. Ability to handle multiple tasks. Good presentation, communication and interpersonal skills.

Work Experience

(A) Present Employer:-

Company Name : Zuari Investments Limited

Duration : December 2012 to till date

Designation : Executive-HR

Location : Delhi

Key Responsibilities

Employee Grievances handling:

All employment related grievances handling /Counseling and interaction with all operations staff.

To resolve any Grievances/query of employee. Reviewing employee complaints and ensuring accurate and timely resolutions. Facilitating actions to resolve the employee issues and escalating them to appropriate

management team at Central Head office Mumbai.

Time and Attendance Management: On Regular basis checking of Manual Muster Roll of employees for in/out time. Tracking cases of Absenteeism and non- reporting to Work. Employees query regarding attendance & leaves.

HR Operations & Statutory Compliances

On Boarding of New Joinee & maintaining & sharing MIS with central Head Office Mumbai.

PF & ESIC related queries of employees Issuance of ID card of New Joinee in co-ordination with Central Head Office

Mumbai. Grievance handling of employees related to salary & attendance & leaves.Performance Appraisal: Managing Appraisal process across levels & establishing framework for substantiating

Performance Appraisal System. Rolling out the appraisal forms via ‘’Mentis’’ to employees for self-appraisal & also to

concerned HODs. Process the final appraisal for the approval of senior management. Issuing the letters of Appraisal and promotions before the release of salary.

Relieving / Termination

Completing the Full & Final settlement process of the resigned employees as per the company policy

Clearance formalities and maintaining the records Issuing the relieving and experience letters

Record Management:

Managing HR backend processes like maintenance of employee database, personal records etc

Maintaining Attendance and Leave Registers of the employees Maintaining all statutory returnsHRIS REPORT Develop and maintain the employee database Preparation of daily MIS report and send to Manager HR Preparation of monthly MIS Preparation the monthly Attrition Analysis

Background Verification Background verification of the new employees, sending mail to the concern company,

doing reference check of the new employees.

General Administration:

Manpower planning for the originations. Monitoring on Labour welfare facilities, canteen facilities and toilet /washroom facilities Resolving employee Queries & settlement of the grievances, if any

Handling matters pertaining to Discipline and Grievance’s of employeesOther activities:

Working closely with the Head of Department for applying new HR policies Coordinating with various departments for smooth functioning.

Exit Formalities & Full and Final Settlement

Conducting Exit Interview of all resigned employees of. all divisions of the company including Insurance,Equity,Commodities,Wealth Management Internet Brokings,Real Estates, Fixed Income Group and Centralized Support Services thereafter Identifying & analysing report of causes of resignation

Designing system and policies to reduce the attrition rate throughout all the departments.

Sending F&F form & No dues clearance form to resigned employees of respective departments to initiate their exit formalities.

Checking for any recoveries or any pending issues of employees with concern departments. (Insurance, Equity, Commodities, WealthManagement, Inrternet Brokings, Real Estates, Fixed Income Group and Centralized & support Services).

Taking clearances & details from Insurance operation team and in case of policy default either in terms of cheque bounce or free look issuing show cause notice to defaulter employee.

Calculation of notice period or any other recoveries, bonus etc and accordingly prepare the full & final settlement.

Processing Gratuity of resigned employees & timely handover of Gratuity cheques. Issuing Experience Certificate & Relieving Letter. Comparative analysis of Manpower strength. Preparing the company wise attrition report. Providing details of Employment verifications of employees

Previous Employers:-

(A)

Company Name : Zuari Management Services Limited

Duration : June 2010 to December 2012

Designation : Assistant Officer- HR

Location : Gurgaon

Key Responsibilities

Joining Formalities:

Ensuring the completion of joining formalities (Issue Offer Letter / Appointment Letter,

collection of required documents from new joiner)

Responsible for Enrolment (Paper Work, Introduction, Company Policy, Our Values; Our

Culture, Leave Policy etc)

Maintaining employee Personal Files & Records

Coordinating Bank Formalities

Employee Grievances handling: All employment related grievances handling /Counseling and interaction with all

operations staff. To resolve any Grievances/query of employee. Solving queries of employees posted on hrhelpdesk. Reviewing employee complaints and ensuring accurate and timely resolutions.

Documentation of concerns or issues. Facilitating actions to resolve the employee issues and escalating them to appropriate management team.

Time and Attendance Management ( Biometric Attendance system):

Registering the finger print of staff and create profile in Software. Maintaining and reporting manual check in/out time. Exceptions approvals and backend management (if any). Tracking cases of Absenteeism and non- reporting to Work. Handling employee’s leaves, out duties, compensatory offs, etc. Employee’s queries management.

Other Tasks Handled:

Recruitment & Selections Processes Preliminary telephonic and personal interviews with candidates to ascertain their

competencies, skills and aspirations (positions, salary, relocation aspects Etc.) Interview finalization and to keep a track on selected candidates with joining date and

updating to the management. Hands on experience in Job Portals.

HR Operations

Maintaining Files & Personal Records of the employees. Preparation of all kind of letters to employees (i.e. , Letter of Intent, Appointment

Letter, Probation Confirmation Letter,, Appraisal / Appreciation Letter, Warning Letter, Termination Letter, Reliving Letter, Promotion Letters ,IJT letters ,etc.)

Maintaining status of Offer Letters, New Joiners, Resignations, Transfers, Absconding Cases on Monthly basis and review the data.

Preparing and issuing Address Proof Letters, Employee Verification Letters, Confirmation Letters, Relieving Letters and General Correspondent Letters.

Providing Manpower Data to the Management as required. Issuing ID card to New Joiners.

Payroll Management:

Ensuring Pre-payroll process (Attendance input, Shift allowance, OT hours, Performance allowance etc)

Maintaining & Tracking Attendance on daily basis, Leave for all employees (on-roll & off-roll) as per policy

Employees Leave Management (Updating their leaves every month in the leave record) Update the salary revision if any

Academic Qualification Qualification Year of Passing College/Board/University

MBA (HR) 2008 Punjab Technical UniversityB. A 2005 Delhi University 10+2 2002 CBSE Board

Hobbies:1 Reading Books 2 Listening to Music

Personal Information:

1 Name - Jyoti Sharma

2 Date Of Birth - March 18, 19843 Father’s Name - Mr. Brahm Dutt Sharma4 Sex - Female5 Languages Known - Hindi, English,

Declarations

I hereby declare that the above-furnished details are true with proven records.

Place: Jyoti SharmaDate: