July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart...

23
July 2012

Transcript of July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart...

Page 1: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Page 2: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

What is the eCost TMS Solution ?

Benefits & Features

Explore the eCost Software

Smart Storage Device (SSD9000 / SSD9001) - Buffers

DX10 Dongle – Buffer less operation

Contents…

Page 3: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Benefits & Features

Budgeting

Low - Cost ~ Ethernet Buffer or NO Buffer

NO Annual License fees

Installation & setup procedures have been reduced & setup time is minimal

Automatic / Manual Web updates

Page 4: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Simplified Graphical User Interface

eCost Telephone Management Solution

eCost is latest in Telephone Management Software, designed for Windows

In real-time, the user can observe

Division, Department, Extension,Pin Number

live call stats as they occur

Page 5: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Real Time Live Stats Display

Want to know who’s calls you missed

Double-Click Live Stats Blocks

Page 6: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Real-Time Live GraphsExtension Usage Graph

Lines In Use Graph

Line By Type Graph

Page 7: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Real-Time Live GraphsTrunk Lines By Route Graph

Identify the type of Call Traffic over your trunk lines – Verify LCR Programming !

Page 8: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Live Calls Display

Conventional live calls display

Highlight Call exceptions by - Cost - Ring Time - Duration

Great NEW Look and Feel

Page 9: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

3 Level Structure (Division, Department, Extensions)

Unlimited Division, Departments, Extensions, Pin Number, Account Code

Unlimited Call Directory Numbers (Client List)

Forced Pin Number & Account Codes

eCost Information

Reports can be previewed on screen, printed, emailed or exported into other formats (ie. pdf)

Top x Report by Longest Duration, Expensive Call, Active Extension & Pin, Frequently Dialled

Report Engine capable of processing about 10,000 records a second

Report by Divison, Department Overview & Detail

Report by Extension Overview & Detail

Report by Pin Number Overview & DetailReport by Account Code Overview & DetailReport by Trunk Line Overview & Detail

Reports

Page 10: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Software Installed

Network

Central Database allows Multi-User Access

SSD 9001 Ethernet Buffer box

Unlimited eCost Report Viewer

Page 11: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Explore eCost Software…

eCost is easy to navigate

Extensions, Pin Numbers & Trunk Lines automatically added

Search by name / Number

Page 12: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Budgeting…

Budgeting build into eCost

- Over budget Notifications

Reset Budgets Manual or Automatically

Page 13: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Budgeting Setups

Simple Budgeting Setup

HTML eMail Notification

Automatic Budget Synchronization on eCost Start-up

Page 14: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Budgeting Audit Logs

Track and Trace all budget resets

Show Reset entries by Day | Month | Year

Page 15: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Reporting…

Page 16: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Clean, Crisp, Easy to understand, with summarized totals

Printable Reports…

Page 17: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Scheduled Reports

Scheduled Reports emailed in HTML

Report is attached to eMail as a PDF

Schedule Reports By• Daily• Weekly by Time• Monthly By Date

Page 18: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

eCost Smart Storage Devices (SSD Buffers)

USB Port Protected

Internal Battery

Communicate over Onboard USB

Storage Capacity 5000 – 25 Million records

Low Power Consumption

Small Compact Design

Internal Overvoltage Protection

Powered from USB or external power (12v)

Serial or Ethernet Buffer

Page 19: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Simplified SSD Setup

Ethernet Configuration reduced

to a SINGLE STEP !

Setup is easy and very simple

Page 20: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Alerts & Notifications

Alert Notifications warn on

~ Basic Alerts

~ Non - Trunk Line Activity

~ Technical Alerts

HTML eMail Notification

Page 21: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Carrier Comparisons

Outbound Call costs are Calculated by Multiple Cost Carriers

Simple, Easy Selection Methods

Cost Comparison report to identify best and cheapest routes

Page 22: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Automatic / Manual Cost Table Updates

Update Notification using pop-up

Page 23: July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart Storage Device (SSD9000 / SSD9001) - Buffers DX10 Dongle.

July 2012

Thank You