July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart...
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Transcript of July 2012. What is the eCost TMS Solution ? Benefits & Features Explore the eCost Software Smart...
July 2012
July 2012
What is the eCost TMS Solution ?
Benefits & Features
Explore the eCost Software
Smart Storage Device (SSD9000 / SSD9001) - Buffers
DX10 Dongle – Buffer less operation
Contents…
July 2012
eCost Benefits & Features
Budgeting
Low - Cost ~ Ethernet Buffer or NO Buffer
NO Annual License fees
Installation & setup procedures have been reduced & setup time is minimal
Automatic / Manual Web updates
July 2012
Simplified Graphical User Interface
eCost Telephone Management Solution
eCost is latest in Telephone Management Software, designed for Windows
In real-time, the user can observe
Division, Department, Extension,Pin Number
live call stats as they occur
July 2012
Real Time Live Stats Display
Want to know who’s calls you missed
Double-Click Live Stats Blocks
July 2012
eCost Real-Time Live GraphsExtension Usage Graph
Lines In Use Graph
Line By Type Graph
July 2012
eCost Real-Time Live GraphsTrunk Lines By Route Graph
Identify the type of Call Traffic over your trunk lines – Verify LCR Programming !
July 2012
eCost Live Calls Display
Conventional live calls display
Highlight Call exceptions by - Cost - Ring Time - Duration
Great NEW Look and Feel
July 2012
3 Level Structure (Division, Department, Extensions)
Unlimited Division, Departments, Extensions, Pin Number, Account Code
Unlimited Call Directory Numbers (Client List)
Forced Pin Number & Account Codes
eCost Information
Reports can be previewed on screen, printed, emailed or exported into other formats (ie. pdf)
Top x Report by Longest Duration, Expensive Call, Active Extension & Pin, Frequently Dialled
Report Engine capable of processing about 10,000 records a second
Report by Divison, Department Overview & Detail
Report by Extension Overview & Detail
Report by Pin Number Overview & DetailReport by Account Code Overview & DetailReport by Trunk Line Overview & Detail
Reports
July 2012
eCost Software Installed
Network
Central Database allows Multi-User Access
SSD 9001 Ethernet Buffer box
Unlimited eCost Report Viewer
July 2012
Explore eCost Software…
eCost is easy to navigate
Extensions, Pin Numbers & Trunk Lines automatically added
Search by name / Number
July 2012
eCost Budgeting…
Budgeting build into eCost
- Over budget Notifications
Reset Budgets Manual or Automatically
July 2012
eCost Budgeting Setups
Simple Budgeting Setup
HTML eMail Notification
Automatic Budget Synchronization on eCost Start-up
July 2012
eCost Budgeting Audit Logs
Track and Trace all budget resets
Show Reset entries by Day | Month | Year
July 2012
eCost Reporting…
July 2012
Clean, Crisp, Easy to understand, with summarized totals
Printable Reports…
July 2012
Scheduled Reports
Scheduled Reports emailed in HTML
Report is attached to eMail as a PDF
Schedule Reports By• Daily• Weekly by Time• Monthly By Date
July 2012
eCost Smart Storage Devices (SSD Buffers)
USB Port Protected
Internal Battery
Communicate over Onboard USB
Storage Capacity 5000 – 25 Million records
Low Power Consumption
Small Compact Design
Internal Overvoltage Protection
Powered from USB or external power (12v)
Serial or Ethernet Buffer
July 2012
Simplified SSD Setup
Ethernet Configuration reduced
to a SINGLE STEP !
Setup is easy and very simple
July 2012
Alerts & Notifications
Alert Notifications warn on
~ Basic Alerts
~ Non - Trunk Line Activity
~ Technical Alerts
HTML eMail Notification
July 2012
Carrier Comparisons
Outbound Call costs are Calculated by Multiple Cost Carriers
Simple, Easy Selection Methods
Cost Comparison report to identify best and cheapest routes
July 2012
Automatic / Manual Cost Table Updates
Update Notification using pop-up
July 2012
Thank You