July 2008 Introduction to TechSoup Prepared for: Networking Academy’s CEE Study Tour TechSoup...
-
Upload
vivien-ward -
Category
Documents
-
view
223 -
download
3
Transcript of July 2008 Introduction to TechSoup Prepared for: Networking Academy’s CEE Study Tour TechSoup...
July 2008
Introduction to TechSoup
Prepared for:
Networking Academy’s CEE Study Tour
• TechSoup Overview• Cisco and TechSoup• Global Expansion
Confidential and for Discussion Purposes Only
2
Section 1: TechSoup Overview
Confidential and for Discussion Purposes Only
3
We are working toward a time when every social benefit organization on the planet has the technology resources and knowledge they need to operate at their full potential
We meet this mission in 2 ways:
• Direct Services which provide technology products and community to social benefit organizations
• Indirect Services which support capacity-building in the sectors we serve
Confidential and for Discussion Purposes Only
4
TechSoup builds NPO capacity by connecting corporate giving to nonprofit needs.
Creating Connections, Delivering Resultsand Advancing the Field
Partnerships with
Corporate & Philanthropic
Sources
Vision &
Leadership
Operational Excellence
Infrastructure for
Product & Knowledge Distribution
Presence in & Understanding
of theNonprofit /
NGO Sector
Leveraging Our Experience for Greater Reach and Impact
Confidential and for Discussion Purposes Only
5
• Founded in 1987 as CompuMentor to help nonprofits benefit from computer technology• Based in San Francisco, over 160 employees• We have a 20 year track record of being on the leading edge of ICT technology use in the in
nonprofit sector• 35 donor partners, representing almost 600 unique products available to the NPO community
TechSoup Distributes Technology Products and Knowledge to Nonprofits, NGOs and Libraries
Confidential and for Discussion Purposes Only
6
Techsoup projects emphasize community involvement.
MaintainIT: a project to sustain public access computing in libraries
NetSquared:promoting Web 2.0 in the NPO sector
Confidential and for Discussion Purposes Only
7
• $312 million retail value of technology product donations distributed
• $296 million potential savings for NGOs
• 901,028 technology products distributed
• 32 TechSoup product donor partners
• 180,000 visits to our download section
• 45,238 organizations received product donations
• 19 countries now operational through partner NGO network
• 420,000 unique monthly visitors• 180 countries of origin of
visitors• 27% of overall traffic to
TechSoup from outside U.S• 117,000 monthly TechSoup
online forum visitor sessions
IMPACT REACH
FY 2008 Key Performance Metrics
Confidential and for Discussion Purposes Only
8
Partner NGOs (partial)
Do
no
r P
art
ne
rsTechSoup Partner Ecosystem
Confidential and for Discussion Purposes Only
9
TechSoup services make it possible for organizations to concentrate on their mission.
Confidential and for Discussion Purposes Only
“Solutions were installed five months ago, and we’ve quite literally not asked for a single IT support call-out since.”-Ian Trafford, 42nd Street
In the UK’s Manchester area, the 42nd Street provides services to young people experiencing mental health problems.
“Investing resources in a technology plan provided a framework for how to make changes...and it’s also a way to let the organization know that we value it, support it, and invest in it.”
-Charlie Quaid, Director of Finance, San Francisco Conservation Corps
San Francisco Conservation Corps serves more than 250 young people each year. Corps members engage in community service programs that range from installing play structures to supporting local recycling programs.
Section 2: Cisco & TechSoup
Confidential and for Discussion Purposes Only
11
Cisco Programs at TechSoup
Direct ServicesCisco US MainCisco Global
Cisco One Economy
Institutional ServicesCisco Employee Donation Program
Product Grant ProgramNetworking Academy
Confidential and for Discussion Purposes Only
12
Cisco US Donations
CISCO DONATION REQUESTS
0
50
100
150
200
250
300
350
400
450
500
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
F07 Donation Requests F08 Donation Requests
70%
9%
21%
Basic Human Needs
Education
Individual Economic Opportunity
74%
12%
14%
CISCO RECIPIENT ORGANIZATIONS
F07 F08
In FY08, the combined US Cisco Donation Programs served 1,974 NGOs totaling $13.4M FMV through the TechSoup Program
Confidential and for Discussion Purposes Only
13
Cisco Global Donations
CISCO DONATION REQUESTS
0
10
20
30
4050
60
70
80
90
100
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
F07 Donation Requests F08 Donation Requests
69%
9%
22%
Basic Human Needs
Education
Individual Economic Opportunity
63%9%
28%
CISCO RECIPIENT ORGANIZATIONS
F07 F08
In FY08, the Global Cisco Donation Programs served 425 NGOs totaling $2.8M FMV through the TechSoup Program
Confidential and for Discussion Purposes Only
14
Organizations Served by Cisco in FY08
Using a Cisco ASA-5505, America’s Second Harvest was able to set-up a VPN between our Chicago office and a new food bank opened in San Diego. The new food bank just opened and has very limited funding for technology and no funding for technology staff. Using the ASA-5505, we connected them to our systems in Chicago so they could run their email, warehouse food management and financial accounting system off our server. We also used a Cisco switch to network the local San Diego office PCs. As they expand, they will likely install a Cisco VOIP system.
The majority of our food banks are smaller operations with no technology staff and very limited budgets.... The ability to acquire Cisco equipment through Tech Soup is a great benefit to our network. As the economy becomes worse and more people are in need of our assistance, we need to direct even more operating funds to food and transportation, leaving even less for technology.
Cisco’s support of this program is a great help to America’s Second Harvest’s mission of providing hope by Feeding America.
Thank you, Kevin KEVIN LUTZ
VP of Technology
Confidential and for Discussion Purposes Only
15
Confidential and for Discussion Purposes Only
Cisco Program Objectives & Goals for FY09
All Programs/ Overall Relationship
• Launch Cisco Canada
• Launch VoIP Pilot offering
• Launch CISCO Global in additional countries
• Demonstrate value-add in partnerships – beyond donation program
• Improved tracking on customer follow up
• Enhance operational efficiencies
Confidential and for Discussion Purposes Only
16
Section 3: Global Expansion
Confidential and for Discussion Purposes Only
17
Local Branding TechSoup Partnership
Outside of North America, TechSoup partners with NGO capacity-building organizations to establish localized versions of the product donation platform
Confidential and for Discussion Purposes Only
18
Recognition – International press for Partner NGO’s and TechSoup
Confidential and for Discussion Purposes Only
19
Examples of Partner Web Sites
UK
Poland
Belgium
Confidential and for Discussion Purposes Only
20
Where is TechSoup Today?
Currently operating in 19 Countries on 6 ContinentsExpanding at rate of 1-2 countries per month
Australia
Belgium
Botswana
Canada
Chile
France
Hong Kong
Hungary
India
Ireland
Luxembourg
New Zealand
Poland
Russia (Pilot)
South Africa
Spain
Taiwan
United Kingdom
United States
Confidential and for Discussion Purposes Only
21
CEE: Existing partners
• Hungary: Nonprofit Information and Training Center Foundation (NIOK) http://www.niok.hu/fedolapangol.html
• Poland: Stowarzyszenie Bank Drugiej Reki (BDR) http://bdr.org.pl/
• Russia: Institute for the Information Society (IIS) http://www.e-NGO.ru ( pilot phase)
Existing CEE Partners
Confidential and for Discussion Purposes Only
22
The CEE Direct Model
• TechSoup CEE office– TechSoup will host and run operations regionally from their CEE office in
Warsaw, and will manage/ coordinate with TS Affiliates and TS Fellows (with assistance as required from the head office global operations team).
• Regional rather than Country focus– For activities such as defining eligibility and outreach, the focus will be placed on
implementing a regional rather than country specific model. This will help simplify the deployment and ongoing management of the model.
• Introduction of Advisory Board Concept– Key stakeholders and regional experts will be engaged to help assist in the
design and evolution of the direct model and the core components of the model such as the TechSoup affiliates and fellows concepts.
Confidential and for Discussion Purposes Only
23
Central Eastern Europe (CEE): increase our presence and deepen our impact
TechSoup Warsaw Office
• Establish Direct Model allowing for more sustainable program in region with TS office providing back-end support
• Provide a European base of support and “time-zone” friendly base of operations
• Gain access to skills & talent in-region for office staffing and “Global Fellows” program (eRider concept)
• Build TechFellows and Advisors community in-region
Support of CEE expansion: Invited Funding Proposal pending with The Charles Stewart Mott Foundation, commitment from Microsoft Community Affairs, interest
expressed by Cisco Systems
Confidential and for Discussion Purposes Only
24
CEE Countries
Two CEE country groupings have been created for the purpose of the direct model and deployment process:
• Group 1:– Bosnia-Herzogovina– Croatia– Czech Republic– Macedonia– Serbia– Slovenia
• Group 2:– Bulgaria– Greece– Romania– Slovakia– Ukraine
Confidential and for Discussion Purposes Only
25
CEE WorkplanA
fillia
tes
Adv
isor
y P
anel
Tec
hSou
pM
S Localize Eligibility for pilot countries
Establish CEE Presence
Establish Advisory Panel
Select Pilot Countrie(s)
Participate in Program Design
Launch PilotRefine / document
methodology
Act as Affiliates for Pilot
Continue Country Rollouts
In Country Program Support
Ongoing PR / Collaboration
Localize Eligibility for additional
countries
Months 1-2 Months 3-6 Ongoing
Confidential and for Discussion Purposes Only
26
Preliminary Milestones & Timing
• August – September 2008– Convene CAMs & standardize eligibility– Establish advisory group and kickoff– Finalize program design– Fill CEE Direct support role
• October 2008– Arrange face-to-face workshop for Advisors in conjunction with
Grantmakers East Forum in Dubrovnik– Finalize and Train affiliates– Plan launch phasing
• November 2008– Launch CEE Direct pilot
• December 2008– Announce as part of eInclusion event in Vienna