July 11 , th 2016 ICT –The Achilles Heel of Commercial ...

© 2016 Avistas | www.avistas.com | Private & Confidential

ICT – The Achilles Heel of Commercial Construction

July 11th, 2016

Presented by: Bill Morgan – CEO & Consulting Principal

Avistas

• 14 Year‐Old Independent Management & Technology Advisors

• International Practice • Specialize in Secure Information &

Communications Technologies (ICT) accelerating growth and transformation.

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Avistas Master Plans Secure ICT ‐ Illustrative Projects Vital for Agile Critical Infrastructure

Smart City Operator

“Smart Cities”“Smart Power”

National Power Grid – 11 Time Zones

“Smart Natural Gas” DistributionEAC/Rwanda ‐ “Smart Countries”

“Smart Island”Wireless Broadband Overlay

33© 2016 Avistas | www.avistas.com | Private & Confidential

ICT Master Plan ‐ J.C. Penney Company HQ


• Relocated from New York in 1995

• 3 Year Planning Cycle• Occupied Temporary

Office Space Across Dallas• Designed to Support

10,000+ Employees• Site Selection Keyed on

split LATA for Redundancies

• Largest Fiber‐to‐the‐Desktop in the World

• Original Copper Cabling Still in Place (Cat 5e UTP)

• Modular Phone System Survived 20+ Years With Upgrades

$5 BILLION MILE


• 1 Mile • 4 Mixed Use

Developments • $5+ Billion USD in

Capital Investment

Avistas Streamlines Enterprise Operations

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ICT Roles in Development & Relocations

ICT Master Planning for new construction, renovation, “Smart Cities”, Global Economic Development & Revitalization Initiatives all include:


Protect Revenues, Reduce Risk, Optimize

• Program & Project Management• Technology & Operations Architecture

Development• Technical Spaces, Data Center

Requirements and Design• Physical Layer Cabling & Routing• Integrated Network Infrastructure• Voice & Video over TCP/IP• Audio/Visual Requirements and Design

• Security & Building Management Systems

• Wireless Infrastructures• Sensors & Internet of Things• Business Continuity and Disaster

Recovery• Team Development and Management• Transition to new facility with no

business interruptions

Real Estate Perspective Construction Project (CapEx Oriented)


Real Estate “Concept – to – Cash” Cycle: 6 – 18+ Months(Based on Square Footage & Tenant Business Complexity)

Certificate of Occupancy

Move InContract Broker / Developer

Contract Architect

Retain General Contractor

Schematic Design

Design Development

Construction Documents

Procurement RFP (Subs)

Construction Inspections

Real Estate Transaction Drivers (Change Management)1. Corporate Growth & Expansion 2. Corporate Consolidation, Restructuring or Austerity 3. Merger, Acquisition or Divestiture4. Current Lease Expiration & New Economic Development Incentives

Capital Project Drivers1. Space & Functional Requirements (sq. ft. ) 2. Location & Amenities 3. Value - Incentives

Typical Partners 1. Legal2. Broker/Developer

Architect• General Contractor

3. Independent Management & Technology Advisor

Corporate Economics & Risk Objectives 1. Grow Revenue2. Increased Profitability (While Minimizing Expenses)3. Mitigate Risks

ICT Perspective – Achilles HeelBusiness Continuity (OpEx Protection & CapEx Management)


Revenue Growth, Continuity of Operations, Customer DelightPreserve Operational Integrity: People, Process & Technology

Agile Change Management

Certificate of Occupancy

Move InContract Broker / Developer

Contract Architect

Retain General Contractor

Schematic Design

Design Development

Construction Documents

Procurement RFP (Subs)

Construction Inspections

Client Staff – Avistas is an independent representative1. Infrastructure Technology (Move, Merge/Upgrade, Replace or Outsource) 2. Applications (Move, Upgrade, Merge, Replace or Outsource)3. Business Processes (Maintain, Merge/Enhance, Outsource)4. Staffing & Support (Hire, Fire, Assimilate, Train, Outsource)5. Develop OpEx & CapEx Budgets (non-linear, based on licensing, seats, storage, processors, concurrent sessions, etc.)

a) Operations Budgeting & Planningb) Capital Budgeting & Planning

Systems Acceptance

Process Assurance

Performance Reporting

TrainingRetainAvistas

SpecifyTechnical

Spaces

Refine BusinessContinuity Plan

Operations Master

Planning

CD’s, Network & Application

DesignDocuments

Implementation Management &Construction Coordination

Power, Infrastructure & Systems Testing

MoveCoordination

Technology Procurements (e.g. circuits, hardware, software, apps & services)

Technology Program

Development

Finalize OPEX & CAPEX

Partnering to Assure SuccessTeam Avistas – Your “ICT Program Manager”


Team Avistas Broker/DeveloperOperational

Requirements

Planning & InitialBudgets (CAPEX &

OPEX)

DetailedDesign &

Specifications

Scheduling

Procurement

Implementation Management

• Business Continuity• Disaster Recovery• Master Planning- Data Center- Call Center- Technical Spaces- Collaboration Spaces

Board RoomsConference RoomsTraining Rooms

- Networks- Telephones- Applications- Processing & Storage

• “Green” Design- Power- Computing Systems- Infrastructure CablingWireless Audio Visual Systems Security

Architect

Civil Engineers

Structural Engineers

MEP Engineers

General Contractor& Trades

• Site Planning• Construction− Shell Building − Interiors

• Mechanical/HVAC• Plumbing• Electrical

CAPEXManagement -

Facilities

CAPEX & OPEXManagement Operations &

Facilities

Technology Requirements

Packages

ConstructionCoordinationand Testing

Development/Relocation Client

Infrastructure Objectives: Target 10+ Year Life Cycles• Define Operational and Technology Requirements• Develop Rational Architecture and Designs for New Facility• Provide the Best Overall Value to the Company• Maintain Transparent LAN/WAN Operations

– Minimum End User Disruption– Minimum Applications/Services Interruption

• Provide Effective Program and Project Management– Integrated Teaming with the Client– Meticulous Planning– Business Continuity and Rollback Plans– Change Management– Construction and Implementation Coordination and Control


Small Technical SpacesHuge Revenue Impact


500 sq. ft. Data Center- 10 IBM Blade Center Racks- Mixed processors and disk- 3 Blade Centers per rack- 1 Networking Cabinet

Power:- Blade Centers

- 2,900 Watts per Blade Center- 30 Blade Centers- 87,000 watts

- Network Units (routing & switching) - 6,000 Watts per Network Unit- 2 network units- 12,000 watts

-UPS rating – 120KVA-Losses – 9,900 watts

- Total Approx. 108,900 watts

Weight:- 350 lbs per Blade Center- 250 lbs per rack- UPS – 3,000 lbs- Batteries – 5,000 lbs- Total Approx. 19,000 lbs

Emergency Services:- 48 hour run times- Fuel dispatch within 24 hours

Summary:- 218 watts per square foot for systems(office space is < 5 watts per square foot)

- 31 tons of cooling (30% more power)- Total power requirement – 140Kw

(165KVA)

Business Impact• $2,000,000 in hardware and software

installed• $200,000+ in annual support costs• Supports 1,000 – 5,000 employees

enterprise-wide• Supports $1+ billion in client transactions

and annual revenue

Services Companies Require Careful ConsiderationA major Internet Service Provider:Developed $150 million facilityInstalled $1 billion in equipmentGenerates over $4 billion in annual

revenues

Local DFW Financial Services Companies:“A” Generates $4 million per hour

unrecoverable revenue“B” Generates $5 million per day

unrecoverable revenue

24' 3" x 25' 3"

UPS 120kva

NetworkSystems

IBM Blade Center Systems

IBM Blade Center Systems

Examples – Typical “Small Technical Space”

© 2016 Avistas | www.avistas.com | Private & Confidential

Questions?

Thank You!

Bill Morgan, Avistas ‐ CEO & Consulting Principal(214) 544‐0400 | www.avistas.com

July 11 , th 2016 ICT –The Achilles Heel of Commercial ...

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