Jul 2011

A bimonthly publication ofNatSteel Holdings Pte Ltd

MICA (P) No. 171/07/2010

Go GreenNatSteelites learnt about protecting the environment and had fun in a big way during NatSteel’s Family Day 2011.

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NatSteel rede�ned the concept of “eco-fun” when it organised the much anticipated Family Day 2011 with an environmentally-friendly twist. The “Go Green” NatSteel Family Day 2011 was held on 26 Jun 11 at Sentosa’s Tanjong Beach. The beach was an apt venue to highlight the importance of protecting the environment so that our future generations too will have a chance to laugh, play, and bask in the beauty of Mother Nature.

The “Go Green” theme also resonated strongly with NatSteel's e�orts towards environmental sustainability and our aspiration to have a zero-waste operation. The Family Day organising committee sincerely hopes that this year’s Family Day has given our sta� food for thought on the importance of resource conservation and environment protection, both at home and at work.

Tan Jo shares the highlights of the event.

By Tan Jo, MSP

Going Green with our families

Employerof Choice

Décor a bin challenge - The winning team’s representative (second from left) sharing her design concept with the three judges, (from left to right) CMO Melvin Choo, CQO Eng Poh Tzan and CFO Aniruddha Banerjee

Go out with me lah… Sayang.

Nintendo Wii game stall - “Game on!”

Sandcastle building challenge - “My sandcastle is bigger than yours”

A great start to Family Day 2011 – White sandy beach and clear blue sky

Lunch – A record breaker as 2,400 packets were distributed in 1 ½ hours!

Kids recycling art station - “I never knew you could

make toys out of recycled materials!”

Telematches – “Run run run!”

Sta� enjoying themselves - “Smile!” Décor-a-bin challenge - Colleagues from China,

Singapore and Vietnam coming together for some fun

Prize giving ceremony – CEO Vivek Kamra gives out prizes to the winners of the various activities

The grand lucky draw - one of the much awaited segments of Family Day.

Hawaiian dancing stage performance -

“So you think you can dance?”

C O N T E N T S

cover story2 news bytes4

5566

7

production talk7

group8

89

overseas mills101111

work life121213131314

environment, safety & health151516

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Going Green with our families

Employee Engagement Survey: Extendingbeyond SingaporeNatSteel TBEM assessment: Moving forwardThe TBEM experience: My FIRSTSAwarded for innovationsNatSteel received Meritorious DefencePartner Award yet againProject Phoenix

Mesh gets new machines!

Sharing the improvements in our safetyjourneyTCoC: Quality of products and servicesAchieving excellence as One NatSteel Part 3

NSV ups its production capacityChildren’s Day visit from NSX volunteersBranding building in Xiamen

A great catchA breath of fresh air outdoorsGiddy heightsAn afternoon well spent!My �rst CSR experience at NatSteelAn upgraded OHU

How did we fare in Health Screening 2011?Health scheduleDon’t wait for accidents to happen!

ESH quiz resultsESH quiz natsteel bulletin jul 11

Eljoie (second from right) with the rest of the TBEM Assessors Team

To improve the overall business excellence of the Tata Group, Tata companies are invited to participate in the Tata Business Excellence Model (TBEM) assessment. The assessments are coordinated by Tata Quality

Management Services (TQMS). Teams of diverse functions and experiences are selected from a pool of Business Excellence Leadership Programme-certi�ed assessors to conduct external assessments for companies within the Tata Group.

My TBEM experience was all FIRSTs for me: �rst TBEM assessment, �rst exposure to the Tata family and �rst time in India.

It was a grueling but enjoyable experience which ran from 5 – 26 June. Although I worked past 12 midnight every day, there was laughter and breaks in between. My team consisted of assessors from various Tata companies such as Tata Power, Tata Chemicals, Tata Steel Europe and Thailand and Tata Teleservices. We were facilitated by a TQMS process consultant and tasked to assess Tata Motors – Passenger Car Business Unit (PCBU). I visited two of PCBU’s car plants. The �rst was in Pune, where they manufacture India’s most fuel-e�cient car - the Tata Indica eV2 - which runs at 25kmpl. The second was in Sanand, where they manufacture the world-famous Nano that certainly de�nes innovation. I even managed to test drive one! Furthermore, I had the opportunity to visit the Jaguar-Land Rover showroom in Mumbai.

It was also my �rst exposure to the Tata family. Not only did I visit the iconic Bombay House – Tata Group’s headquarters – I met colleagues from di�erent Tata companies, and learned more about their companies. I sensed common traits amongst all – the strive for excellence, the emphasis on customer service, and the unity among colleagues.

This trip also gave me the opportunity to visit India for the �rst time. What I admired most about India is the love for their culture. It was also my �rst time trying authentic Indian food; I like those that are not too spicy, and I just love the desserts.

But above all, I have gained priceless knowledge on the essence of business excellence and how Tata values underpin the way we do business. nsh

By Eljoie Fontanilla, CAB

The TBEM experience: My FIRSTs

As part of our continuous improvement journey, NatSteel’s Singapore operations participated in the Tata Business Excellence Model (TBEM) assessment again this year. The objective was to gauge where NatSteel stood

in terms of the maturity of our business sustainability model, especially with the various improvement plans we have put in place over the past year.

This year, the assessors have placed us in the same score band as the previous year – in the “Good Performance Company” range of 451 to 500 points. We were commended for the e�orts we have put in for safety and cost reduction, and the NatSteel Leadership Team’s visible personal involvement in di�erent aspects of the company’s operations. The assessors have also suggested that we should think holistically from the organisational level when planning and implementing the improvement initiatives, so as to make substantial improvements.

Three main focus areas were identi�ed:

1. Shift from being customer-focused to customer-driven - how can we, as a company, deliver better value to our customers?

2. Rigour of review – how do we have proper follow-up on performance indicator gaps, and deliver results based on our targets?

3. People focus – how can we be more e�ective in developing our sta�?

For the NatSteel Group to progress as a whole, we will be participating in the TBEM Assessment as a Group next year. Stay tuned for progress updates on our TBEM journey! nsh

By Tan Sock Lan, TQM

NatSteel TBEM assessment: Moving forward

ValueCreation

0%

30%

40%

NatSteelOverall

48%The Rest60%

65%APAC P75Top Quartile69%

100%

DestructiveRange

TSR =60% below average

SeriousRange

TSR =29% above average

High Performance/Aon Hewitt

Best Employer Range

TSR =1% above average

Indi�erentRange

NatSteel Overall 2011(48%)

APAC 2011 The Rest(60%)

APAC 2011 Top Quartile(69%)

Employerof Choice

This year’s engagement survey was the �rst time it was implemented beyond Singapore to also include Australia, China and Vietnam. With this regional survey, we are

now able to determine the unique factors that drive employee engagement in each geography, as well as identify and prioritise focus areas for improvement. This will prepare NatSteel for its journey to become an Employer of Choice.

The NatSteel Regional Employee Engagement survey saw an excellent response rate of 91% – 1439 employees from the NatSteel Group responded to the survey (out of a total of 1589). The Engagement score for the NatSteel Group is 48%. Based on the results, there are four drivers which the NatSteel Group should improve on - Career Opportunities, Company Reputation, Bene�ts and People/HR practices.

Your department managers will be sharing with you the results for your department. As part of our NatSteel culture to improve continuously, HR has created an Action Planning Tool Kit to enable departments to carry out e�ective action planning using the engagement report results.

Each department’s respective HR business partner will assist the department in using this tool kit, which includes Brainstorming Techniques and Action Planning using the Fishbone Diagram.

We encourage departments to involve all your employees in this action planning process, whereby the group collectively selects speci�c issues to work on and improve. The department managers are to share their 90 Day Action Plan and update the progress frequently during the monthly department meetings. At the Group level, the NatSteel Leadership Team (NLT) will review the engagement action plans quarterly. nsh

By Theresa Lim, HRD

Employee Engagement Survey: Extending beyond Singapore

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Six Key Factors thatDrive Employee Engagement

4. Quality of Life- Physical Work Environment- Safety- Work Life Balance

5. Total Rewards- Bene�ts- Pay- Recognition

6. Company Practices- Brand Alignment- Communication- Company Reputation- Customer Focus- Diversity- Managing Performance- People/HR Practices

1. Work- Resources- Sense of Accomplishment- Work Activities- Work Processes

2. Opportunities- Career Opportunities- Learning and Development

3. People- Co-Workers- Dvision/Dept Heads- Senior Leadership- Manager- Valuing People

Engagement

natsteel bulletin jul 11

The Phoenix is a mythical creature known for its ability to be reborn in �re for renewal and regeneration. These characteristics are also important to NatSteel’s Building Solutions division. We would like to undergo a similar

process of rebirth, renewal and regeneration, to change way we work, think, act, are accountable, as one body to achieve our true potential.

The Building Solutions team has thus embarked on PROJECT PHOENIX, a 40-week business transformation exercise which will be undertaken with the help of Renoir Consulting. Renoir is global management consulting �rm which has built a reputation for its ability to implement signi�cant and sustainable change in organisations.

The PROJECT PHOENIX team is made up of 6 of our colleagues and 5 consultants from Renoir who will work full time on this project. This team will support the two cross functional Management Action Teams (MAT) under Steven Tan (Input MAT) and Eng Poh Tzan (Output MAT). The project teams will report to a Steering Committee led by CEO Vivek Kamra. One of the main deliverables of this project is to increase fabrication volumes to 500,000 tonnes per year in this �nancial year.

The project objective is to better position NatSteel as the premier supplier of fabricated reinforcement products and services in Asia by:

• Aligning internal directions at all levels and across all areas

• Establishing common systems and processes across all operations and geographies appropriate for each market

• Sustaining capacities and capabilities by identifying all critical success factors and ensuring actual conditions address these factors, while practicing continuous improvement and adapting to market changes

Achieving the above will bene�t NatSteel, our workforce, and most of all, our customers. Customers will get what they need when they need it within a clear pricing framework. The company will not incur unnecessary costs and our workforce will be rewarded with a sense of pride and belonging.

We invite all in Building Solutions and beyond to join us on this exciting and new journey. Your contribution will make PROJECT PHOENIX a success! nsh

By Tan Sock Lan, TQM

Rise of the Phoenix

ValueCreation

In line with Singapore government’s drive and NatSteel’s initiative to improve production productivity and increase automation, the Mesh department has recently purchased a new machine that will automate the mesh

bending operation. Without the machine, it was a manual process where the operators needed to measure and calculate the bending position on the mesh. Two to four operators were required at each machine to lift the mesh and position it on the bender as well. In some cases, two additional operators or a forklift were required to lift the mesh due to its weight.

With the new machine, the Autobend 3500, the bending process is automated as the bending is done entirely by the machine. The bending position is automatically calculated based on the dimensions keyed into the machine and gripper cars will feed in the mesh, position it for bending and discharge the mesh. This results in higher productivity through more bends per hour. A big bonus is that the operation is made safer, as human contact with the mesh and moving parts of the machine is reduced and ergonomic issues are minimised.

The autobender machine started production on 18 Jul 11. Mesh has also purchased another new machine – the Trench Mesh machine, which is currently in the testing phase. nsh

By Chung Yuan Mei, MESH

Mesh gets new machines!

Autobend 3500

Mesh being bent automatically

production talk

news bytes6 - 7

By Lim Kok Heng, CAG (Project team leader)

Awarded for innovativeness

Auto-release system In the past, workers had to climb to the top of a trailer to remove the chain slings when they load the bored pile cages. As this process had to be repeated thrice for every load (up to 200 repetitions each day), the rigger is thus in frequent exposure to potential risks, like falling from height, being struck by heavy objects, as well as work fatigue.

Thus the team came up with the auto-release system, a unique device which allows a worker to release lifting chains simultaneously by a simple pull of the handle while standing on the ground – no more climbing was required!

Minister of State for Manpower Tan Chuan-Jin, presents the WSH Innovation Award to the NatSteel Bored Pile Caging team atthe WSH Awards Ceremony on 27 Jul 11 at Swissotel the Stamford.

We have won not just one, but two awards for our ingenuity!

For coming up with the auto-release system, our Bored Pile Caging team has received the WSH Innovation Award (for all industries on a national level) and the WSH Innovation Gold Award (for the manufacturing industry) presented by the Workplace Safety and Health (WSH) Council.

Reasons the project was able to win the hearts of the judges? Through this innovation, we have completely eliminated safety incidents of severe consequence, and at the same time improved productivity by 50%.Besides being excited and happy to receive the awards, the project team was also inspired to be more innovative when they approach operations and safety issues. We hope to share our experience across the company and motivate others to be more creative at work. nsh

The team receives the WSH Innovation Gold Award

at the WSH Awards Convention for Manufacturing

organised by Singapore Manufacturers’ Federation

(SMa) on May 19 at the HDB Hub Auditorium.

By Eric Kong, HRD

NatSteel receives Meritorious Defence Partner Award yet again!

NatSteel has received the Meritorious Defence Partner Award (MDPA) for the second consecutive year! Our colleagues who ful�lled their roles as NS men when called upon, NatSteel’s support in releasing them

from work, as well as programmes to keep employees healthy and �t are why we have attained the MDPA once again.

Presented by the Ministry of Defence (MINDEF) and the Singapore Armed Forces (SAF), this Award recognises the vital role played by employers in the defence of Singapore. nsh

On behalf of NatSteel, Eric Kong, HRD (left) receiving

the MDPA from Mr Lawrence Wong, Minister of State

for Defence and Education

natsteel bulletin jul 11

By Loretta Chen, HRD

Achieving Excellence as One NatSteel Part 3

ValueCreation

In the previous issue, Aniruddha Banerjee, Head of Corporate Finance & Treasury and Tan Man Ee, Head of Corporate Supply Chain Management shared with us the role and purpose of their functions in the Corporate Centre, as well as their upcoming plans.

In the third part of this series, Yang Cher Ming, Head of Information Technology (IT), will share with us how his IT function in the Corporate Centre helps NatSteel achieve greater heights of excellence as one uni�ed organisation.

Q1: What is the role and purpose of your business function in the Corporate Centre?

There are three strategic roles of the Corporate IT:1. To be a dynamic and innovative force within the

NatSteel Group2. To be a business di�erentiator, and partner users to

build e�ective and e�cient IT solutions 3. To manage third-party IT outsourcing providers to

provide value to users e�ectively

Q2: How do you think the Corporate Centre can add value to each country’s operations?

• Strategic Position in supporting NatSteel’s regional IT needs: The new IT structure is designed to focus the team on addressing IT needs across the region. We will leverage talent and resources across the region, and promote a "shared-services" mindset when we put forward any IT initiatives. This will allow us to maximise the value of overall IT investment, prevent duplicate e�ort, and minimise sustainment cost with common systems and services.

• Strong Collaboration with Tata Steel IT team: The organisation of NatSteel’s IT team mirrors that of Tata Steel’s. This allows the two IT teams to closely align with each other and leverage each other's experience, competency and resource capacity, so as to enable greater collaboration in the areas of IT initiatives, IT quality management, and IT resource management.

• Project Delivery and Quality Assurance Focus: A new IT Project team and QA discipline will be established within the IT structure to place emphasis on project delivery and quality assurance. There will be increased focus on quality control, audit, improvement, and assurance for every project.

• Business Enabler: The IT team will work closely with the Heads of Department to identify the right IT technology to enhance our business e�ciency and e�ectiveness. We will constantly scan the IT ever-changing landscape, and review and rede�ne our IT strategy and approach so that we will be ready to respond to changing business needs. The team will take a systematic approach in knowledge management by assimilating the knowledge building and utilisation process into our daily activities.

Q3: What are the key activities or projects coming up?

• IT Projects that are work in progress - Supply Chain Management (SCM), Regional IT Integration and Performance Analysis System

• IT Projects that are in the pipeline - Mobile Computing, IT Business Continuity Plan (BCP), Cloud Computing and Customer Relationship Management (CRM)

nsh

Yang Cher Ming – Head of Corporate IT

group8 - 9

Vivek kickstarting the programme with an opening address

Sharing the improvements in our safety journey

Joseph elaborating on the e�orts we have made in our safety journey

Je�rey Ng, CAG, introducing his production centre and the safety processes in place during the plant tour

NatSteel hosted a Workplace Safety and Health (WSH) Council meeting on 14 Jul 11, which provided us a good opportunity to showcase our good safety practices and the progress we have made in our safety journey.

After opening remarks by our CEO Vivek Kamra and a short presentation on our safety journey by COO Joseph Yong, the WSH Council members saw for themselves the safety processes we have in place through a brief tour around the plant.

Said Amit Verma, WSH Council’s Senior Manager for Strategy and Management, said: “We would like to thank NatSteel for hosting the WSH Council meeting and site visit at Natsteel premises, giving the participants an excellent opportunity to see �rst hand the management of workplace safety and health for such large scale manufacturing operations. We look forward to more opportunities where NatSteel's learning in its WSH journey could be shared with wider audiences.” nsh

By Chee San Heng, SHES

By Steven Tan, COM

TCoC: Quality of products and services

The ClauseI am committed to supplying materials/ services of the highest quality standard, ensuring total customer satisfaction.

As a Tata company, NatSteel should:• Endeavour to attain quality leadership in the peer

group within the nation and work towards attaining international product quality and performance standards

• Provide after-sales service as well as manage customer feedback, customer assessment and customer relationships

• Be responsive and sensitive to product quality and performance requirements

• Provide products that meet national and international quality and performance standards

NatSteel is committed to providing quality products and services to our customers. To identify and exceed the customers’ expectations, we interact regularly with our customers across all levels of their organisation to obtain feedback on our products and services. The

feedback is used for our process improvements and product development to further innovate our product o�erings.

Our After-sales Team also liaises with our customers on their project requirements, assisting them in all aspects on the use of our products and services to ensure positive customer experiences. NatSteel engages our customers at the highest level, with the CEO taking the lead in relationship building. We also conduct the Customer Satisfaction Survey annually to gauge our customers’ satisfaction level against our competitors.

NatSteel’s products also meet the National Standards SS2, SS18, SS32 and International Standards of UKCares and ACRS.

With the strong commitment of every employee of NatSteel to provide quality products and services, we believe NatSteel will continue meet and exceed the expectations of our customers, and uphold TCoC principle of providing quality of products and services. nsh

CorporateCitizenship

natsteel bulletin jul 11

By Chen Qiumei, NSX

NatSteel Xiamen (NSX) recently organised the Fujian Steel Forum 2011 on 2 Jun 11 with Steelhome, one of the biggest websites that o�er steel industry information and consultancy in China. This was the second time NSX

partnered Steelhome for the event, which saw nearly 450 attendees including traders, distributors and representatives from steel mills, downstream industry and other industries.

NSX COO Chen Zhiyang, gave a speech titled: “Carbon Neutral in the Construction Industry”. The speech introduced Tata Steel’s Low Carbon Concept, Green Steel Solution and NSX’s Practices and Innovation in a Low Carbon Era. The speech was met with great enthusiasm from the guests in attendance. The forum not only improved NSX’s brand in�uence in Xiamen but also provided the guests with a better understanding of NSX and its products, and in particular, earthquake-resistant rebars. nsh

By Chen Qiumei, NSX

Children’s Day Visit from NSX Volunteers

NatSteel Xiamen (NSX) is committed to supporting education within its community. For this year’s Children’s Day, NSX prepared gifts for both the outstanding students of Jimli Primary School as well as handicapped children.

Eight volunteers from NSX – including NSX COO Chen Zhiyang – headed down to Jinli Primary School to attend the Children’s Day Commendation Ceremony. They presented students with gifts before visiting the school’s handicapped children to wish them a Happy Children’s Day. nsh

NSX’s volunteers

and the students

with their commendation certi�cates

Chen Zhiyang distributing gifts to the students

Specially-prepared gifts for the students for Children’s Day

Chen Zhiyang giving his presentation

Branding Building in Xiamen

overseas mil ls10 - 11

NSV ups its production capacity

NatSteelVina (NSV) has completed a USD 5.7 million upgrading project, increasing its production capacity from 130,000 tonnes to 200,000 tonnes of steel per year, with a full range of product sizes from 6mm to 32mm to cater to di�erent customer requirements.

The existing roughing mill equipment has been revamped, with new roll stands and a fully automated system to cater for overall process control. Ten new horizontal / vertical Roll stands were installed to replace the existing cross-country Roughing Mill. All other rolling mill equipment, including the reheating furnace, were upgraded and maintained to expand production capacity. A new Siemens S7 control system has also replaced the previous analog control system.

The mill stopped operations from 4 Apr 11 to 15 May 11 to carry out all the civil work, mechanical and electrical installation. Thanks to the great e�ort by all NSV leaders and sta�, as well as the support of project team members and HQ colleagues, the project progressed smoothly ahead of schedule and the �rst coil was rolled out on 13 May 11.

In addition, NSV has built a new water treatment station. Not only is it part of NSV’s e�orts to care and protect the environment and the communities in the area, it is also part of the cooling system for the new production facilities.

In line with our mission to improve the working environment for all employees, we will continue to upgrade our facilities such as replace the existing weigh bridge building to cater up to 120 metric tonnes of weighing capacity, building a new locker room for workers as well as a new rest room for drivers. nsh

By Nguyen Tu Lan, NSV

Roughing Mill (8 Stands) – horizontal / vertical arrangement

A brand new Siemens S7 control system

Bar cooling bed and wire cooling conveyor

Finished products storage warehouse after upgrade

Newly-built water treatment station

natsteel bulletin jul 11

By Azman Jupri, OAS

“Wow you are good!”

Seventeen excited students from Fernvale Gardens School made their way down to Hougang Super Bowl on 7 Jul 11 for a bowling lesson with NatSteel volunteers. The 14 volunteers from OAS and MESH gave them a quick safety brief before teaching them simple techniques of holding and throwing the bowling ball.

Throughout the games, we cheered them on and we were heartened to see them enjoying themselves tremendously. After bowling, we guided them in ordering food and drinks at the nearby hawker centre as part of their life-skills training. When we bade them farewell, they gave us a warm applause and thanked us for the wonderful time that we spent with them. It’s an afternoon well spent! nsh

An afternoon well spent!

NatSteel volunteers together with

FGS students who are holding the

blue bags the volunteers bought

them as souvenirs

Our volunteersguiding the FGSstudents in bowling

By Cai Sang, one of our undergraduate scholars, shares her experience participating in a NatSteel CSR activity for the �rst time.

One Friday afternoon, I found myself waving my limbs clumsily to keep up with the loud beats of the music. Our audience, bene�ciaries of the Society for the Physically Disabled (SPD), smiled at us and followed our actions on their wheelchairs as best as they could.

My �rst CSR adventure as part of NatSteel thus unfolded at SPD. After the “warm-up exercise”, the SPD bene�ciaries took part in a telematch. While volunteers cheered and gave encouragement, the more physically-abled bene�ciaries moved forward on their own with faltering yet determined steps and much courage and concentration. Their eyes showed pride and triumph when they reached their destination.

What truly moved me was the harmonica performance by a young man called Ernest, who had a speech impediment. He played a series of songs such as “月亮代表我的心” �awlessly without needing a musical score.

Visiting SPD has been a meaningful experience. Most of the bene�ciaries at the SPD day care centre whom we interacted with are considered “low-functioning”, which meant they are not able to take care of themselves. Yet, they were able to �nd their values in life, and be contented with who they are. This, we should learn from them. nsh

My �rst CSR experience at NatSteel

SPD sta� and NatSteelvolunteers preparingthe SPD bene�ciariesbefore the games start

Nugraha Sindarta, an

intern attached to Caging,

encouraging the SPD

bene�ciary as she tries to

reach the end point quickly

without dropping the ball

Held at the SPD Ability Centre on 24 Jun 11, the CSR

activity with SPD was jointly organised by HR and NSR.

work l i fe12 - 13

A Great Catch

11 Jun 11 was a good day for NatSteel’s �shing enthusiasts. Fourty-four participants took part in the “Fun Fishing” activity organised by the Sports & Recreation Club (SRC), where they could �sh to

their hearts’ content at their favorite spot around the Pasir Ris Town Park �shing pond. The large variety of �sh ensured a good catch for many. Those who were not able to catch anything did not go home empty-handed, as SRC gave them at least one �sh each. nsh

By Dennis Tejada, CAB

The �shing enthusiasts showing o� their prized catch proudly

CorporateCitizenship

A breath of fresh air outdoors

“Are you happy?” I asked. “Yes, I’m very happy,” said Mr Low, one of the residents from St Joseph’s Home (SJH), replied with a smile on his face. I could sense joy from his simple reply.

Twenty-three NatSteel volunteers from TECH and MSP brought a group of 13 SJH residents to Sentosa on 8 Jul 11. The trip started with a walk from Vivo City, through the newly constructed Boardwalk, to Resorts World Sentosa (RWS).

When we reached RWS, we brought the residents for a tour and they were truly amazed by the astonishing structures around them. We then took the monorail

By Roy Khoo, LOG

from RWS back to Vivo City so that the residents couldenjoy the scenery. This was followed by a co�ee break atToast Box where the residents enjoyed some refreshments. Some of them had such a good appetite after the sightseeing that they even asked for extra orders! We then said our goodbyes as we pushed them in their wheelchairs up the van, which would send them back to SJH. nsh

A group photo of all the NatSteel volunteersand SJH residents for keepsake

By Brian Chong, SMD

This year, a group of adventurous NatSteelites took up the challenge to scale the highest building in Singapore by taking part in the National Vertical Marathon 2011 on 12 Jun 11 at OneRa�esPlace!

It was a great display of team e�ort and �ghting spirit by every NatSteelite who participated. Climbing up the 63-storey, 282-metre high OneRa�esPlace was no easy feat, and those who did so were treated to a panoramic view of Singapore’s cosmopolitan central business district from the building’s new rooftop garden.

Kudos to all the participants for daring to stretch your limit and challenge yourselves! nsh

Giddy Heights

The large NatSteel contingent who took part in the Marathon!

natsteel bulletin jul 11

By Michelle Lai, OHU

Health screening is conducted yearly for NatSteel employees aged 40 years and above, while those below 40 years will undergo the screening once every two years.

This year, 433 employees aged 40 and above participated in the January 2011 health screening. The participation rate of 95% was comparable to previous years and it was very encouraging. It is evident that employees are aware of the importance of the health screening, and how early detection and prevention is better that cure.

So, how did we fare? What do the health indicators show?> Weight remains a key concern, with the percentage of

overweight (BMI 23kg/m2 or more) sta� increasing by 7.6%, from 66.4% in 2009 to 74% in 2011.

> The number of employees with High Blood Cholesterol and Hypertension has fallen by 12.2% and 10.6% respectively.

> The number of employees with Diabetes Mellitus has increased by 7.6%, from 12% in 2009 to 19.6% in 2011.

> The number of smokers has increased by 0.4%, from 25.2% in 2009 to 25.6% in 2011.

> There was an improvement of 1.5% in employees who exercise regularly (three times a week for 30 minutes or more each time).

Based on the results, OHU will partner SRC, heads of departments, the NatCafe operator, as well as health professionals to roll out various intervention programmes specially targeted at managing diabetes and getting employees to increase their physical activities. Through this, we hope to encourage more employees to exercise regularly and eat healthily. nsh

How did we fare in Health Screening 2011?

environment, safety & health

NatSteel Health Screening Report 2011 vs 2009Year

2010

National HealthSurvey Norm asat Y2004 forSingaporeansaged 18-69 yrs

National HealthSurvey Norm asat Y2004 forSingaporeansaged 40-69 yrs

2009

OverweightBMI 23kg/m2

or greater

74%

29%

35%

66%

High TotalCholesterol

23.80%

18.70%

23.87%

36%

High BloodPressure

22.40%

20.10%

42.10%

33%

Diabetic

19.60%

8.20%

18.70%

12%

Smokers

25.60%

12.60%

21.80%

25.20%

Exercise regularly3x/week for 30-min each time

39.50%

24.90%

25.80%

38%

62.3

0%65

.30%

66.4

0% 74.0

0%29

.00%

35.0

0% 40.4

0%28

.20%

43.3

0%23

.80%

18.7

0%23

.87%

33.8

0%30

.20%

40.4

0%22

.40%

20.1

0%42

.10%

13.1

0%8.

20%

11.9

0%15

.40%

8.20

%18

.70%

30.3

0%28

.20%

25.2

0%25

.60%

12.6

0% 21.8

0%

32.5

0%43

.50%

37.9

0%39

.50%

24.9

0%25

.80%

OverweightBMI 23kg/m2

or greater

High TotalCholesterol

High BloodPressure

Diabetic Smokers Exercise regularly3x/week for

30-min each time

0%

80%

70%

60%

50%

40%

30%

20%

10%

Perc

enta

ges %

Y2005Y2007Y2009

Y2011National Health Survey Norm as at Y2004 for Singaporeans aged 18-69 yrsNational Health Survey Norm as at Y2004 for Singaporeans aged 40-69 yrs

NatSteel Health Screening Report 2005, 2007, 2009 & 2011as compared to National Health Survey Norm

AUG3

TBDTBD

Workplace Smoking Control Programme (on-going)Workplace Smoking Control Programme – Awareness Talk andSupport Group MeetHealthy Cooking Competition Food Trails

Health Promotion BoardHealth Promotion Board

The Nutrition PlaceVendor

SEP19

TBDTBD

Workplace Smoking Control Programme (on-going)Work-life Talk on Relational ParentingOccupational Health Talk on Work Injury and PreventionTrauma Management Course

Health Promotion BoardFei Yue Community CentreTan-Teoh Clinic and SurgeryAcademic Training Centre

© All rights reserved. No reprints or transmission in part or full of any article is allowed without the prior written permission of the publisher. The views expressed in the articles do not necessarily re�ect the opinions of the editorial team.

editorial team Liu Fang Joo, HRDJason Khor, HRDZhou Junlin, HRDSharon Aw, HRD

If you have any comments/ideas, just drop the Editor a note:

NatSteel Bulletin c/o Human Resource Department NatSteel Holdings Pte Ltd 22 Tanjong Kling Road, Singapore 628048 T (65) 6265 1233 F (65) 6266 3697 enquiries@natsteel.com.sg www.natsteel.com.sg

printing Pixel Tech Pte Ltd

design TheRedMAU

editorial contributors Azman Jupri, OASBrian Chong, SMDCai Sang, SMDCasey Seow, SCMChee San Heng, SHESChen Qiumei, NSXChoo Swee Soon, OASChua Hock Sing, ISOLChung Yuan Mei, MESHDennis Tejada, CABEljoie Fontanilla, CAB

Eric Kong, HRDJosephine Tang, NSRLim Kok Heng, CAGLoretta Chen, HRDMelecio Ferrer, TQMMichelle Lai, OHUNguyen Tu Lan, NSVRoy Khoo, LOGSteven Tan, COMTan Jo, MSPTan Sock Lan, TQMTan Yuan Chyi, FIN

New water dispenser for workers

New discussion corner

Cozy Nursing (Lactation) Room

Little green corner at the entrance of OHU

Dr Raymond Choe

Spacious workstationwith refreshing colours,

new �oor carpets and ceiling

An upgraded OHU!

Have you noticed the new refreshing and cool look of our OHU? It has undergone a minor makeover in May 11. This improvement is in response to the OHU Customers’ Survey done previously. With this

improvement, we hope to serve you better by providing a better environment while you wait for your consultation at the clinic.

New OHU Doctor on boardDr Raymond Choe is our new designated factory doctor. He will be at OHU from Mondays to Fridays, 8.30 am to 4.30 pm. You will bene�t from having a good follow-through of your medical conditions by Dr Choe as he will be working full-time at OHU. nsh

By Michelle Lai, OHU

work l i fe14 - 15

ESH quiz results no. 03/2011

Congratulations to the 50 lucky winners! A $10 NatCafe voucher awaits you!The winners’ list will be put up on the Intranet and ESHD will notify you either through email or your supervisor to collect your prize.

1. How can you contribute towards the protection of the environment in your daily life?There are many ways that you can contribute in your daily life. Ensuring that taps are turned o� properly without leaking, taking public transport instead of driving, and printing on both sides of the paper instead of only one side are some examples.

natsteel bulletin jul 11

Don’t wait for accidents to happen!By Sharon Aw, HRD-Corp Comms

“Fortunately, nothing happened!” How often have you said that? After missing a step while walking down a �ight of steps, but did not fall nor sustain any injury? When a door opened towards you and narrowly missed hitting you?

What is a near miss?A near miss is an incident where something has happened but did not result in any consequence (injuries, fatality, property damage or environmental issues). Typically, near misses occur �ve to ten times more frequently than actual occurrences.

How is it di�erent from an unsafe condition/act or actual occurrence? An unsafe condition/act is whereby no incident has happened but the condition / act has potential to lead to injuries, fatality,

property damage or environmental issues. An actual occurrence refers to an incident that has happened and resulted in one or more of the following consequences: injuries, fatality, property damage or environmental issues.

Why must I report near miss?Actual occurrences only form the tip of the iceberg of all incidents, with the remaining 80% to 90% being near-miss incidents. If near misses are not reported, only 10% to 20% of all incidents occurring in the factory will be investigated to prevent recurrences.

More importantly, a near-miss incident that occurs today

may easily be an actual occurrence the next time, resulting in property damage or even injuries to us, or our fellow colleagues. Hence, it is our duty to report a near miss to protect ourselves and those we work with.

Who can report a near miss?The best person is the person involved in the near-miss incident. However, you should also report it if you are a witness to the incident.

How do I report a near miss? It is very simple. For those who have access to the Safety Excellence Management System, you can log into the system through eServices, Safety Excellence Management System (see below). If you do not have access to the SEMS, you can approach your IC/Supervisor. Protect yourself. Protect those working with you. Report near misses.

First Level Login

After which, you will need to proceed with the Second Level Login.

environment, safety & health16

Unsafe condition / act

Near Miss

Actual occurence

Click on it

User Name: your window login IDPassword : domain passwordDomain : NATSTEELCORP

Click OK

User Name : your window login idPassword : id@10

1

3

2

4

All original entries, one per staff, should reachHRD by 30 Sep 11. Winners’ names will be published on the Intranet homepage. SHES will also contact you via email or phone.

Stand a chance to win a $10 NatCafe voucherby answering these questions correctly >>>>>>>>>>>>>>>>>>>>

ESH quiz no. 04/2011

I/D

Email

Name

Dept

Tel

1. What is a near miss?

2. How do I report a near miss?

Some of us may be confused as to what is a near miss.So, how we can di�erentiate it with an unsafe condition and an actual occurrence?

The diagram below shows you how, using the example of an overloaded scrap truck.

A Near Missis an incident where something has happened

but it did not result in any consequence:injuries, fatality, property damage or environmental issues.

What’s a Near Miss?

YESScrap fell off the overloaded truck

Did it result in any consequences:injuries, fatality, property damage

or environmental issues?

NoScrap fell onto the ground

Near Miss

YesFalling scrap injured worker

Actual Occurrence

Unsafe Act/Condition

NONothing happened

StopObservation

Did an incident happened?