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Transcript of JTI - NCIS Submission 2013
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Public Records
May 7th & 8th, 2013
Submission to the Northern Communications
and Information Systems Working Group
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Index of Correspondence:
1.Letter: March 23rd 2012 Pages 5 to 11 From: Walt Juchniewicz To: The Honorable Christian Paradis
2.Letter: April 10th 2012 Pages 12 to 23 From: Daniel S. Goldberg & letter from Paul Bush to NCIS in 2012 To: The Honorable Christian Paradis
3.Presentation: May 1st
2012
Pages 24 to 42 Title: Presentation to the Northern Communications &
Information Systems Working Group
4.Presentation: October 30th 2012 Pages 43 to 52 Title: Presentation to the Iqaluit community
5.News: November 10th 2012 Pages 53 to 55 Title: Press Release: Juch-Tech Demonstrates High-Speed Internet
Service for Canadas North to NCIS
6.Letter: November 29th 2012 Pages 56 to 61 From: Walt Juchniewicz To: The Honorable Christian Paradis
7.Email: December 6th 2012 Page 62 From: Prichya Sethchindapong To: Walt Juchniewicz
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Index of Correspondence:
8.Letter: December 21st 2012 Pages 63 to 68 From: Larry Sault To: The Honorable Christian Paradis
9.News: December 26th 2012 Pages 69 to 71 Title: TheSpec: Juch-Tech heads to the Far North
10. Letter: January 18th 2013 Pages 72 to 73 From: Heather Coman To: Leona Aglukkaq
11. Letter: January 24th 2013 Pages 74 to 88 From: Daniel S. Goldberg & letter from Paul Bush to NCIS in 2012 To: Larry Sault
12. News: February 6th 2013 Pages 89 to 92 Title: Nunatsiaq News: Iqaluits Coman Communications offers
free wi-fi, plans better internet in the future
13. News: February 8th 2013 Pages 93 to 94 Title: Nunatsiaq News: Qiniq announces higher-speed internet
across Nunavut
14. News: February 11th 2013 Page 95 Title: Nunavut News/North: More wi-fi for Nunavut
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Index of Correspondence:
15. Email: February 14th 2013 Page 96 From: Heather Coman To: Mr. Blais & Ms. Duncan
16. Letter: February 18th 2013 Pages 98 to 105 From: Blair Marshall To: The Honorable Christian Paradis
17. Email: February 20th
2013
Page 106 From: Walt Juchniewicz To: Mr. Blais & Ms. Duncan
18. Email: February 26th 2013 Page 107 From: Xplornet Communications Inc. To: Xplornet Customers
19. Competition Effects: Evidence A Page 10820. Competition Effects: Evidence B Pages 109 to 11021. Letter: May 6th 2013 Pages 111 to 112
From: Walt Juchniewicz
To: Mr. John Traversey22. Submission: May 6th 2013 Pages 113 to 119
Title: TNC CRTC 2012-669, Juch-Tech Inc. Comments
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Juch-Tech Inc.Presentation to the Northern Communications &
Information Systems Working Group
May 1, 2012
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Juch-Tech Milestones
In May 1999 - First to land signals in Canada and North America; the original North
American monitoring station and multimedia platform from North America to
Europe.
First to use the extended Ku-Band, joint with and , Indu
Canada Licensed Juch-Tech to operate on Galaxy 11 to service Canada, in the 13.750GHz-14.50
band.
Juch-Tech has provided multicast audio streaming via satellite to remote areas such as Green
and Sudan. Work with to video turnaround contribution for the
Working on marketing developments and technology with and it's partners
IP Servicing refuge camps in Darfur for the French Government with
Worked for to deliver internet in to cars using extended k
Streamed for
Integration and remote Earth station deployment , , built the o
FSS IF to RF stage for , satellite head ends for
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Greenland Usage 2008-2012 (mbps)
Fibre Cable
Introduced
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NCIS Arctic Communications
InfrastructureRecommendation 4) Create an inventory of Arctic projects to share knowledge
Canadian service providers in the north are implementing 3G/4G LTE technolo
allowing for rich media point to point using trunking efficiencies.
Linked into international and global networks via satellite, through our Earth
stations, to our terrestrial fibre point-of-presence on the World Wide Web.
Recommendation 5) Prioritize communications services in daily use and emergenc
The Hamilton Teleport Earth stations/networks are designed to instantaneous
purpose our available capacity to ensure the demands of high priority users.
This would apply to military and public service needs, as well as commercial
requirements on a pre-approved specific use basis.
Recommendation 6) Investment strategies for Arctic communication and future gr
In conjunction with local service providers we will upgrade to any new
technological services that prove economically viable and efficient.
Present/next gen Advantech Wireless DVB-S2 RCS and IP Trunking Over Satelli
and NovelSat DVB-S2.5 with digital echo cancellation (two signals in the same
space segment), which reduce cost per mbps.
Recommendation 7) Suggest investment models that encourage competition
We anticipate future technological changes and have adapted and evolved to m
the ever-changing marketplace and consumer needs through hybrid hub trunk
and fibre applications.
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Advantech Wireless Next-Gen DVB-RCS
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NovelSat NS3
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NCIS Arctic Communications
Infrastructure QuestionnaireRecommendation 8) Simulate innovative solutions from service providers via RFPs
A 10 year satellite commitment may not be effective without upgrading groun
segment equipment on a regular basis.
Our African experience show that software upgrades are required every 12
months, and hardware upgrades every 24 months.
Recommendation 9) Design applications and networks that deliver service remote
Combined with the local terrestrial service partner's abilities and developmen
new reseller infrastructure, we can reach all communities both small and remo
With co-operatives and small operators, networks can be developed to meet e
increasing community needs.
Recommendation 10) Deliver training to Government workers via communication
The Internet access point-of-presence of our Earth station allows transfer of al
training tools, courses, and programs to the workforce in the North.
Currently peered directly with Google for African universities/education institu
Each community or government agency should have a peered solution that co
of satellite, fibre, or a hybrid of the two.
Satellites at complimentary orbital positions to geographic locations for efficie
look angle of remote terminal.
Two remote Earth stations, fibre where possible, in each community positione
see the complete arc to ensure flexibility, versatility, and redundancy.
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NCIS Arctic Communications
Infrastructure2. What are your comments about the outlined recommendations?
Northern Canada is not serviced at a level equal to the expenses paid, and cou
vastly improved by a more competitive environment.
In a competitive marketplace, suppliers and new service delivery models woul
perpetually re-evaluated, providing the best value and level of service possible
3. Are the recommendations in the ACIA report feasible?
With an effective rollout and delivery process, the ACIA recommendations are
only feasible, but are in some cases not stringent enough to produce high valu
for-money, robust, and redundant solutions. This is due to the fact that new
options were not presented or available.
4. What are your suggestions to further these recommendations?
For NCIS WG to issue an RFP inviting competing bids for alternate service deliv
suggestions and solutions of diverse providers.
Multiple Northern suppliers will provide adequate peering to replicate the Inte
5. Can Juch-Tech provide services even in austere conditions?
Juch-Tech has experience in copious weather conditions i.e., Northern Ontario
Greenland, as well as the continent of Africa and parts of the Middle East.
6. Will your equipment handle extremely cold conditions?
Equipment has been engineered and proven to withstand austere conditions,
is the standard of our present offering in technology.
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NCIS Arctic Communications
Infrastructure7. Within which region(s) is your business located?
Operating The Hamilton Teleport, an Earth Station facility in Stoney Creek, Ont
with points-of-presence in downtown Hamilton, Toronto, and Buffalo, NY.
8. What is the size of your business? Privately owned with a significant customer base, serviced by 25 staff membe
10-acre facility with developed infrastructure and multiple fibre feeds to serve
customers in all regions of the globe, including the Canadian North.
9. What is your role in the communications industry?
Satellite Internet service and transit provider, servicing a diverse marketplace f
the last 25 years, with carrier relations since 1999.
Involved in developing new telecommunications services such as radio, televis
cable, and now satellite.
10. What is your current relationship with the territorial governments and th
Government of Canada in the Arctic?
We have not been a supplier of telecommunications to the Governments in th
Canadian North as no satellite carriers were available to compliment the past
offering.
Our new offerings, thanks to deregulation, would give Governments and the li
of all clients a competitive environment and pricing that would reflect the Nor
American marketplace.
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Desired Polygon
52
52
46
46
46
46
51
51
5151
51
50
50
50
49
49
.60
-160.00 -140.00 -120.00 -100.00 -80.00 -60.00
East Longitud e (Degrees)
.00
.00
.00
atmex 5 @ 114.9W
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52
52
46
46
46
46
51
51 51
5151
51
50
50
50
50
49
49
49
49
.60
-160.00 -140.00 -120.00 -100.00 -80.00 -60.00
East Longitud e (Degrees)
.00
.00
.00
Desired Polygon
atmex 5 @ 114.9W
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AMC 9 @ 83.0W
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AMC 9 @ 83.0W
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AMC1 @ 103.0W
C-Band
AMC3 @ 67.0W
C-Band
AMC7 @ 137.0W
C-Band
AMC8 @ 139.0W
C-Band
AMC10 @ 135.0W
C-Band
AMC11 @ 131.0W
C-Band
AMC18 @ 105.0W
C-Band
AMC21 @ 125.0W
Ku-Band
SES1 @ 101.0W
C-Band
SES2 @ 87.0W
C-Band
SES3 @ 103.0W
C-Band (TBA)
SES1 @ 101.0W
Ku-Band
SES World Skies Possible Solutions
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Technological Evolution of FSS Satellite
AnalogueFM
MCPC
SCPC
BP
Vite
QPSK
DVB-S-RCSDVB-S2-RCS8PSK16QAM
16APSK
32APSK
Double Talk,Digital Echo
Cancellation &Carrier in
Carrier
Solid stateLinearizedIntelligentPayload &
Frequency Re-
use
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1. A conventional 8PSK,
TPC link.
2. The signal is spread to lower order
modulation, increasing total
transponder bandwidth while
reducing transponder power.
Bi-Directional Trunking
3. The second carrier is m
over the first carrier.
This reduces total bandwid
power on the transpond
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iDirect X1
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IP Trunking, Satellite Network Diagrams
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Juch-Tech Inc.Presentation to the Iqaluit community
October 30, 2012
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Juch-Techs Iqaluit Test Partners
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Free Public WiFi
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Live TV streams
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Iqaluit Test Network
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NovelSat NS3
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Xiplink
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AMC 9 @ 83.0W
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AMC 9 @ 83.0W
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AMC1 @ 103.0W
C-Band
AMC3 @ 67.0W
C-Band
AMC7 @ 137.0W
C-Band
AMC8 @ 139.0W
C-Band
AMC10 @ 135.0W
C-Band
AMC11 @ 131.0W
C-Band
AMC18 @ 105.0W
C-Band
AMC21 @ 125.0W
Ku-Band
SES1 @ 101.0W
C-Band
SES2 @ 87.0W
C-Band
SES3 @ 103.0W
C-Band (TBA)
SES1 @ 101.0W
Ku-Band
SES World Skies Possible Solutions
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Press Release: Juch-Tech Demonstrates
High-Speed Internet Service for Canadas
North to NCISPosted on November 10, 2012byJanet Beckley
Juch-Tech Inc. has successfully conducted a live demonstration providing several different network services
to Northern Communications and Information Services (NCIS). Using SES AMC9, NovelSat NS3
Modulation Technology, XipLink Wireless Link Optimization and Acceleration and ATOP Video Streaming.
Hamilton, Ontario November 9th, 2012: Juch-Tech Inc. which provides Internet connectivityinto remote areas including Africa, successfully demonstrated its satellite Internet access service
to the NCIS, Working Group at their conference on October 30th in Iqaluit. The NCIS is
mandated to improve communications services in the North as outlined in the Arctic
Communications Infrastructure Assessment Report (ACIA).
The level of communication service in the North is far lower than that enjoyed by families,schools, government agencies and businesses in the south. There are 75 remote and under-served
Arctic communities spread over 1/3 of Canadas land mass. Reliable and affordable
communications systems, that are on par with the rest of Canada, are becoming a reality with
new technology and new competitive service providers.
Rogers phones were able to roam with crystal clear call quality on the Juch-Tech Network.
Coman Arctic provided all local support and logistics to make this test possible in Iqaluit.
The existing providers have had a virtual monopoly delivering communication services toNorthern communities. Juch-Techs experience in providing reliable and cost effective Internet
solutions to remote regions in Africa has convinced the company that Northern Canada has fallen
behind many of the worlds poorest regions in terms of Internet access and telecommunications
service.
Juch-Tech has contacted world-leading satellite operator SES to provide northern service with itsAMC 9 satellite. Already launched and fully operational, this satellite is fully capable of
providing satellite services desperately needed in communities like Iqaluit and across the north.
NovelSat provided its high speed Modems delivering the worlds fastest data rates and
incorporating revolutionary NS3 technology for improved spectrum efficiency. XipLinkprovided their wireless link optimization and acceleration solution to dramatically improve
application- performance and responsiveness, and Atop provided the HD video streaming,formatted for full screen and GSM/IP mobile devices.
Walt Juchniewicz, President, CEO and Founder of Juch-Tech reinforced to conference delegates,that communication is a fundamental necessity in all our daily lives. Arctic communities,
government departments, Canadas military, emergency response agencies, schools, hospitals
http://www.juch-tech.com/2012/11/press-release-juch-tech-demonstrates-high-speed-internet-service-for-canada%e2%80%99s-north-to-ncis/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/author/janet/http://www.juch-tech.com/2012/11/press-release-juch-tech-demonstrates-high-speed-internet-service-for-canada%e2%80%99s-north-to-ncis/ -
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and residents all need to have better Internet access, and our experience across Africa tells us we
can do this in Canadas north. Africa has taught us that the diversity and accessibility of satellite
Internet providers has inevitably and irrevocably advanced communication reliability, access andquality throughout the continent. In a single provider scenario there is little incentive to stay
current with technological advances. Competition drives continuous improvements in quality,
choice and cost effective solutions and at Juch-Tech we are used to competition and ongoingservice improvement.
About NCIS Working Group
The NCIS WG is a pan-territorial working group that brings together federal, territorial and
municipal departments and private industry in an atmosphere of mutual cooperation in order to
improve communications in the northern regions of Canada.
About Juch-Tech
Juch-Tech Inc. founded in 1986, is a Canadian corporation that operates in the satellitecommunications industry with international customers and business partners while maintaining
its independence from all of the major satellite industry players. Along with its earth station
facilityThe Hamilton Teleport, located in Hamilton, Ontario, Juch-Tech Inc. serves theinternational communications needs of African/Middle Eastern VSAT customers and Internet
Service Providers by establishing communication links via satellite to end users including
government and educational institutions, media organizations and industrial customers. Our
facility is well positioned to support customers looking to serve remote and under-served areaswhere there is no other last mile solution.
For further information visitwww.juch-tech.comor contact Walt Juchniewicz CEO of
Juch-Tech Inc.,[email protected], +1 905 577 2431
About SES
SES is a world-leading satellite operator with a fleet of 52 geostationary satellites. The company
provides satellite communications services to broadcasters, content and internet serviceproviders, mobile and fixed network operators and business and governmental organizations
worldwide.
SES stands for long-lasting business relationships, high-quality service and excellence in the
broadcasting industry. The culturally diverse regional teams of SES are located around the globe
and work closely with customers to meet their specific satellite bandwidth and servicerequirements.
SES (Euronext Paris and Luxembourg Stock Exchange: SESG) holds participations in Ciel inCanada and QuetzSat in Mexico, as well as a strategic participation in satellite infrastructure
start-up O3b Networks. Further information can be found under:www.ses.com. Elias Zaccack,
Senior Vice-President, Commercial, [email protected], +1 202 478 7103
http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/about-us/teleport/http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/mailto:[email protected]:[email protected]:[email protected]://www.ses.com/http://www.ses.com/http://www.ses.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.ses.com/mailto:[email protected]://www.juch-tech.com/http://www.juch-tech.com/about-us/teleport/ -
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About NovelSat
NovelSat is a technology company dedicated to providing the next-generation modulation
standard for satellite communications.Novelsats patented NS3 technology encompassingmodulators, demodulators, modems and ASICsessentially replaces DVB-S2 as the industry
standard. While other solution providers promise better performance and reduced costs,NovelSat delivers the fastest data rates, the widest pipe and the most compelling ROI. Thatmeans you get the best performance at the lowest costs, resulting in the most profits. And we can
prove it to you.
Join the rapidly-growing list of global broadcasters, communications service providers, defense
contractors and systems integrators already maximizing satellite capacity with NovelSat NS3,
by contacting us at [email protected]. Ron Barack, Vice-President Americas,
[email protected], +1 617 795 1731
About XipLink
XipLinkis the technology leader in wireless optimization using standards based SCPS protocol
acceleration, streaming data compression and Internet optimizations to deliver the maximum
capacity over stressed wireless communication links. XipLink is a privately owned companywith Headquarters in Montreal, Quebec and Sales and Marketing personnel worldwide. XipLink
was recognized as the 2011 Technology of the Year by the World Teleport Association. Please
contact Jack Waters CEO,[email protected], +1 514 848 9640 ext 234
About Coman Arctic Limited
Coman Arctic Limited was founded by the late Fred Coman in Frobisher Bay, Northwest
Territories in 1963 and later incorporated in 1971. Coman Arctic Ltd. is a family orientedbusiness, operating in Iqaluit, the capital City of Nunavut and the regional hub of the Qikiqtaaluk
to and from southern Canada operating in English, French and Inuktitut.
Christopher Callahan, Vice President-Operations and Corporate Development of Coman Arctic
Limited first approached Ice Wireless two and a half years ago with a vision of finding alternatesolutions and working together to improve telecommunications for Iqaluit in the Nunavut
Territory. Coman Arctic will be the ground segment operating a carrier neutral gateway.
Their offices are conveniently located directly across from the Iqaluit International Airport and
have been an active member of the community for more than 49 years. Their success as a
company is due to their focus on customer service, reliability and ability to adapt to changes asCanadas newest territory.
They are recognized as a 100% Inuit owned Company. Contact Christopher Callahan, VicePresident-Operations and Corporate [email protected], +1-867-979-6300.
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected] -
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Email Date: December 6th 2012
From: Prichya Sethchindapong
To: Walt Juchniewicz
From:[email protected] [mailto:[email protected]]
Sent: December-06-12 10:04 AM
To:[email protected]: Industry Canada
Dear Mr. Juchniewicz:
On behalf of the Honourable Christian Paradis, Minister of Industry and Minister of State
(Agriculture), thank you for your meeting request of November 29, 2012.
Please be assured that your correspondence is being given every consideration.
Yours sincerely,
PrichyaSethchindapong
Manager
Executive Correspondence and Records
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected] -
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Lisa Grace Marr Wed Dec 26 2012
Juch-Tech heads to the Far North
Walt Juchniewicz President and CEO of Juch-Tech Global
Satellite Broadcast Services and Teleport Facilities.Kaz Novak/The Hamilton Spectator
Walt Juchniewicz is something of a cowboy in the great telecommunications frontier.
His Hamilton company Juch-Tech is a pioneer in establishing telecommunications inremote parts of the world like Africa.
Now hes travelled to the Far North town of Iqaluit in Nunavut to partner with local Inuit-owned company Coman Arctic Ltd. to bring high-speed Internet and 3G phone serviceto 8,000 residents there.
In October his company was one of several to demonstrate at the first NunavutInformation & Communications Technology ICTseminar on Oct. 31 and Nov. 1.
His objective was to show that it is possible to deliver high-speed Internet in the FarNorth.
My Rogers phone never worked before up there, he said.
Other companies, including Telesat, used millions of dollars, years of waiting and stillthere was nothing, said Juchniewicz. It took me three credit cards and a few weeks
and we were up and running.
Chris Callahan, vice-president of operations and corporate development for ComanArctic, said Juch-Techs presentation followed a host of other telecommunicationscompanies who talked about how this was so difficult, that it would take years to do thisand that. Then Walt stood up and said anyone with a Rogers phone, turn it on.Everyone did it and you could hear a pin drop in the room.
http://www.juch-tech.com/http://www.juch-tech.com/http://www.juch-tech.com/http://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.nunavutictsummit.ca/abouthttp://www.juch-tech.com/ -
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Callahan said communications between various government agencies and businesseslet alone residents is extremely challenging in the Far North due to the monopoly bytelecommunications giant Telesat and the remoteness and harshness of the geography.
One of the key problems with the Telesat monopoly is that the companys satellite can
occasionally be in a position in the atmosphere which interferes with the signal.
And, until now, it was the only one.
Callahan said in the fall of 2011, a blackout in telecommunications occurred for about aday when the satellite could not be reached. It closed down the international airport,business, homes.
It was like going back to the Stone Ages, he said.
He started trying to find companies interested in working with Coman to sell improved
services.
He finally came across Juchniewicz.
The timing was right. Juchniewicz had shied away from trying to compete in NorthAmerica because of the presence of so many global players already in the market. Hismodus operandi is to find smaller markets and be nimble in addressing the needs ofthose markets.
The youth up there in the Far North should have the same access to social media andeverything else on the Internet that my daughters do in Hamilton. Period, he said.
The company started with a pickup and a tool box said Juchniewicz and asderegulation began to open up the industry in the 1990s, he was able to find a way toprovide VSAT terminals on national chains such as Shoppers Drug Mart and CanadianTire.
He now has 35 people that help operate a highly secure facility around the clock at hiseast Mountain location.
The outside of the building hides the high-tech world within with its bank of HD TVmonitors and hum of computers that takes feeds from Rogers, Bell, African companies
into one large hub his.
Juch-Tech or Hamilton Teleport as the telecommunications division is called is akind of airport for high-speed data transmission, audio and video. The information ispumped in from businesses through fibre-optic cable to the teleport, and the signals arebounced off a satellite to anywhere in the world.
It can also be reversed, with the dishes receiving information.
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The signals are, in effect, airlifted into these countries by using dishes at each end anda satellite in between.
This is one way in which Africa was the perfect place for Hamilton Teleport.
Callahan said its also a model that can work in the Far North. Coman Arctic is nowlooking for carriers to partner with them to offer cellphone and high-speed Internetservices, starting with four WiFi hotspots to convince customers that it is actuallypossible to have the service. His goal is to offer high-speed Internet by the spring.
In 1999, Juchniewicz found a high demand for telecommunications services in WestAfrica and soon was travelling there regularly to meet with clients and promoting hisremote data transmission services.
Our mission is to go where there is no telephone, no power. Places like Nunavut andAfrica, they need these services.
Soon he had gained a large market share of customers in Africa a region that bigglobal telecommunications companies are now chasing.
In November, Juchniewicz, sent a note to Canadian Industry Minister Christian Paradiscalling on him to stop funding competitors to establish a more competitive system.
Hes still waiting for a reply.
But hes not waiting to grow his business. Hed like to push services out to other parts ofthe Far North. Then hell stay focused in Canada, looking at markets in other remote
parts of the country.
Africa will likely remain his bread and butter for a while as there is much potential there.
While his business is based on fibre optics, satellite dishes and intricate electronics,ultimately, its people.
Its still people talking to people.
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P.O. Box 128, 1127 Mivvik Street, Iqaluit, Nunavut, X0A0H0 www.comanarctic.com
Phone: (867) 979 6300 Fax: (867) 979-6854
The Honorable Leona Aglukkaq
Minister of Health
Minister of the Canadian Northern Economic Development Agency
Minister for the Arctic Council
January 18, 2013
Dear Minister Aglukkaq;
I am writing to formally request a timely meeting to discuss the current needs for improved
telecommunications across Iqaluit and the Nunavut Territory.
As you are aware, only CDMA mobile phone technology is supported by current infrastructure
within Nunavut. This is a burden to Nunavummiut, as well as business people and tourists who
arrive in the territory only to discover their mobile technology is useless.
Back in October 2012 during the Nunavut Information & Communications Technology ICT
Seminar, Coman Arctic with Juch-Tech, SES, NovaSat, Atop and Xiplink and collectively provedthat 3G can work in Iqaluit during a live demonstration. Working with SES AMC-9 satellite, and
using best of breed technologies from NovelSat and XipLink, our combined teams delivered a
free public WiFi to the NICS conference, proving that Iqaluit has SES satellites that can serve
their community needs towards affordable Internet for Nunavut. Live TV streaming from Atop
formatted full screen HD and mobile was also accomplished. The first historical GSM call was
made from Iqaluit to the south.
Coman Communications Ltdand Coman Wireless Ltdare partnering up with a large
communications provider from Southern Canada. Coman Communications and Coman Wireless
has currently the IP backbone connection ready with over 50 Mbps of speed currently available.
Our service will not run on the same satellites that current service providers are using. Since we
are going to be linked to satellites that no one in the north is using, our service will be faster
and more efficient. This is applicable to not only cellular service but WiFi and TV/Video
Streaming.
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P.O. Box 128, 1127 Mivvik Street, Iqaluit, Nunavut, X0A0H0 www.comanarctic.com
Phone: (867) 979 6300 Fax: (867) 979-6854
At your earliest possible convenience, I invite you to sit down and discuss with myself, along
with Chris Callahan the current and future communication needs of Nunavut and how we feel
that Coman Communications and Coman Wireless are in a unique position to take on this
challenge. Also, we would like you to personally observe our current communication
infrastructure and the 10-15 Mbps speed free WiFi at different locations in Iqaluit currently
being delivered. No other internet carrier can offer this.
I look forward to hearing back from you as soon as possible.
Sincerely,
Heather Coman, President
Coman Arctic Ltd
Cc Christopher Callahan, Vice President Operations and Corporate Development-Coman
Arctic Ltd
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Iqaluits Coman Communications offers free wi-fi, plans
better internet in the futureWe know whats motivating usSAMANTHA DAWSON
Coman Arctic Ltd. is getting serious about the telecommunications industry. They hope to install more infrastructure aroundtheir property by the summer. (PHOTO BY SAMANTHA DAWSON)
Coman Communication, a subsidiary of Iqaluits Inuit-owned Coman Arctic Ltd., is offering free wirelessinternet to people around Iqaluit at the Northmart store, Nunavut Arctic College and other places.
The owners, president Heather Coman and vice-president operations and corporate development, ChrisCallahan, want to prove that internet services in Iqaluit can be faster than what is currently offered.
Thats why they want internet service providers, such as Northwestel, to buy bandwidth from them.
Their services are ready to go.
Theyve teamed up with Juch-Tech, a Hamilton-based global satellite broadcast service and teleportfacilities company to work on creating a new highway for information to Nunavut.
Everybodys going through Telesat. This is a new opportunity, these satellites are not currently servicingthe North, Coman said.
She wants her company to provide Iqaluit, and eventually all of Nunavut with efficient and affordableinternet to the territory without caps.
This is not videos this is not pre-rehearsed, we are going through a blizzard right now and its hard tobelieve, Coman Arctic vice-president Chris Callahan said.
The faster service is made possible through the use of over 40 SES AMC-9 satellites. The SES satellitesare competitive with Telesats.
Having another satellite operator is a first for Nunavut, Callahan, Comans husband, said.
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Telesat is the fourth largest carrier in the world and Coman Arctic is dealing with the second largestcarrier in the world and they have a lot more satellites than Telesat, he said.
Coman Arctic has been doing research on the project for the past four years.
Walt Juchniewicz, president and CEO of Juch-Tech, said it doesnt matter why nobody else is using a
second carrier.
It doesnt matter why. We cant explain why theyre not using this technology. Were just showing we aremore effective than they are, he said.
Juch-Tech held a demonstration of its internet service last October in Iqaluit.
Since then, Coman Arctic has used private money to make the project happen.
Why is it they keep going back to the trough for more money when we can make this work on our own,without having to tap into any infrastructure money from the federal government? he said.
The company had to do a lot of training, working with the staff in Hamilton, and getting equipment toNunavut, which is, as Juchniewicz put it, Telesat -centric.
Neither Coman Arctic nor Juch-Tech would comment on the cost of the project, or offer any financialdetails.
Were not worrying about cost right now, were worrying about being able to prove that it works,Callahan said, adding that it was a big investment for both companies.
The high cost of bandwidth is one of the big obstacles carriers face in the North.
Because of a lack of bandwidth, most ISPs in Nunavut are providing minimal services.
We want to be friends with everybody, whoever wants to buy bandwidth in [our] pipeline, Callahan said.
Coman wants to get into the cellular phone market as well, by offering 4G service.
And, if people are still fed up five years down the road, the company might look at becoming a DSLprovider to individual consumers.
Thats our plan right now, Callahan said.
But right now there arent any deals on the table.
Were in the process right now of talking to various stakeholders that are already in existence to addcapacity, Juchniewicz said.
Northwestels recent announcement of $233 million modernization plan of better telecommunications forthe North doesnt directly affect Nunavut.
Nunavut deserves the same services as far as infrastructure goes, Callahan said.We dont know whats motivating them, but we know whats motivating us, he added.
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On a blizzard day youre at home, and you look at all the social problems we have in the North, if yougive 10 per cent more effectiveness or 20 per cent more effectiveness to an individual at home, as afamily to play games, to surf the internet, to watch movies, then were giving a better life to people inNunavut, Callahan said.
That means a person could be walking around with a tablet watching the National.
Coman and her husband call the idea an Inuit brainchild to help better Nunavuts communities.
Coman Arctic is also celebrating 50 years in business this year.
What he did [Comans father, the legendary businessman Fred Coman] he helped the community, hewas for the community, he was for supporting the community, she said.
In the long run, Coman Arctic plans on bringing in fibre optic services and the president of the now 50-year-old company said it is an exciting time.
Both Callahan and Coman felt the IT business is a viable plan for the company.
It only makes sense for Coman, the next generation, to evolve, Callahan said.
But convincing people that better high-speed internet services that will be accessible across the territorywill be a challenge.
It takes time for people to believe, Callahan said.
However, more bandwidth for Nunavut is something thats necessary.
Callahan referred to the telecommunications blackout that hit the Eastern Arctic in 2011.
For the first time in history, we have a redundancy now. Thats never been here before. Peoples liveswere at stake, he said.
Coman Arctic wants to work with governments to deploy high speed to other Nunavut communities.
Juchniewicz, whose company provides high speed internet to communities in Africa, said the Northshould embrace fibre optics.
Were trying to have a precursor until fibre gets here, he said.
But thats likely to take at least a few more years.
We would work in conjunction with fibre. If fibre comes in five years, we better work collectively withfibre, Callahan said.
Our experience in Africa is, even with the fibre optics, we still have satellite services. Fibre optics doesnot hit every community. The smaller the community, the less chance of the fibre optics getting to it,Juchniewicz said.
And if a fibre optic line is cut, then were back to the Stone Age again, Callahan said.
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Samantha Dawson, February 08, 2013 - 3:28 pm
Qiniq announces higher-speed internet across Nunavut
SSI responds to Northwestels broadband gambit
The Qiniq internet service in Nunavut, operated by the SSI Group, announced the addition of
two new higher-speed internet plans Feb. 7.
The two new packages, branded as Atii Plus and Atii Pro, are offered within all 25
communities in Nunavut and not just the three largest centers targeted by our competitors
new DSL plans, a Qiniq news release said.
The Atii Pro plan, which costs $369.95 a month for Nunavut residents, offers download speeds
that burst up to 2.5 Mbps, with a 30 GB usage cap.
The Atii Plus plan, which costs $129.95 a month, offers download speeds that burst up to 2
Mbps, with a 15 GB monthly cap.
Thats the plan Qiniq expects most customers will likely upgrade to.
William Ingarfield, manager of internet services for the company, said the more expensive Atii
Pro plan is tailored more to small businesses or hamlet offices than to individual customers.
But overall, the increase in bandwidth is a good thing, he said.
Its going to provide people with a little more usage and speed, its just a little bit more of
everything, really, he said.
The most important aspect of Qiniqs new services is that theyre offered to all Nunavut
residents, not just residents of Iqaluit, Cambridge Bay and Rankin Inlet, Ingarfield said.
The company said that in a satellite-served market where broadband for all is our top
priority, we can only hope that our competitors eventually take the same all-inclusive approach
and offer all their services in every community, instead of targeting only the largest and leaving
the smallest out in the cold.
Were definitely offering the same package all across the North here for everyone, Ingarfield
said.
Were just excited that were able to upgrade things here for everyone. We know everyone is
always looking for an increase in bandwidth and speed, he said.
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The new plans are upgrades from the Atiigiallak plan, which cost $80 a month, and offered
download speeds that burst up to 1.5 Mbps and upload speeds of up to 384 Kbps.
The new plans are comparable to Northwestels Nunavut Pro, which offers 2.5 Mbps with a
free data transfer of 20 GB, for 129.95 a month.
Northwestels Nunavut Ultra offers 5 Mbps with a data cap of 30 GB, for 179.95 a month.
In June, 2012, SSI announced the Qiniq network was installing significant upgrades across the
territory.
At that time, they introduced the Atiigiallak plan, with tripled usage caps and download speeds
up to four times faster.
In the past eight months, SSI has significantly improved the broadband service available to
Nunavut residents, Jeff Philipp, the CEO of the SSI Group.
Speeds and caps for the average consumer are five times what they were this time last year
with a minimal price increase, he said.
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Nunavut News/North:
More wi-fi
for Nunavut
Published in their paperMonday February 11, 2013
Heather Coman,
president and chief executive officer of Coman Arctic Ltd., browses the web as a movie and tablet device play videos
streamed from the Internet at the companys offices in Iqaluit on Feb. 7. Coman Arctic has teamed up with
Hamilton-based Juch-Tech Inc. to provide wi-fi Internet at various locations in the territorial capital.
More wi-fi for Nunavut
Iqaluit has a few more free wi-fi Internet hot spots for residents wishing to stream videos or use
the Internet. Hamilton-based Juch-Tech Inc. is providing free wi-fi Internet at various locations
in the territorial capital in partnership with Iqaluit-based Coman Arctic Ltd.
The satellite communications industry company uses SESs AMC-9 satellite to provide the wi-fiin Iqaluit, explained Walt Juchniewicz, president and chief executive officer of Juch-Tech.
Northwestel and SSI Micro use Telesats Anik F2 satellite to provide most of their services totheir clients in the North. We are planning to go to the communities but we will get set up herefirst, make sure its running smoothly and then expand, said Coman Arctic president and CEO
Heather Coman. Its a definite need for our community, for the territory.
Jeanne Gagnon
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Email Date: February 14th
2013
From: Heather Coman
To: Mr. Blais & Ms. Duncan
From: Heather Coman [mailto:[email protected]]
Sent: February-14-13 4:27 PM
To:[email protected];[email protected]
Cc: Christopher Callahan; Walt Juchniewicz
Subject: Thank you
Good afternoon Mr. Blais and Ms. Duncan,
I personally just wanted to take a minute and thank you for taking the time to see us at ComanCommunications in Iqaluit.
We understand it must have been difficult to keep all your meetings in order when the blizzardhit. We are appreciative that both of you took the time so that we were able to show you our live
demonstration of what we are capable of achieving here in Iqaluit and possibly, for the rest
Nunavut.
During the meeting, we established that there is an alternative to what is currently in place by
using the second largest satellite company in the world (SES) along with our Hamilton TeleportIP backbone (Juch-Tech). This solution can support the bandwidth demands that Nunavut is
current lacking. We look forward to hearing back from you with a meeting request, as you
previously discussed.
Should you have any questions, do not hesitate to ask.
Warmest Regards,
Heather
Heather Coman, President
Coman Arctic Limited
P.O. Box 128, Iqaluit, NU X0A0H0
Tel:(867)979-6300Fax:(867)979-6854
Cell: (867)222-2047 [email protected]
www.comanarctic.com
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.comanarctic.com/http://www.comanarctic.com/http://www.comanarctic.com/mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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We offer a wide variety of friendly and reliable service, unique and ever changing as the North
itself.
These services include:
Commercial property leasing (office and retail space)
Property management and construction
Spray-on Fire Proofing application
BASF spray foam insulation service with a state of the art mobile spray rig
Logistic and airport services with insured airside accessibility
Long and short term storage facilities are available
Vehicle rentals available 12 passenger van to AWD crossover SUVs
Distributor ofheat-line freeze protection products
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SES Proprietary and Confidential - 1 -
February 18, 2013
The Honourable Christian Paradis
House of CommonsConfederation Building Room 507Ottawa, Ontario K1A 0A6
Lisa Badenhorst Dilprit ShergillCo-Chair, NCIS WG Co-Chair, NCIS WGSenior Policy Advisor Public Safety CanadaEconomic Development 5101 50th Ave, Suite #320Suite 209212 Main St. PO Box 1312Whitehorse, Yukon Y1A 2A9 Yellowknife, NWT X1A 2N9
Dear Honourable Christian Paradis and Co-Chairs,
I am writing to you and the Co-Chairs of the NCIS, with a proposal for satellite deliveredcommunication service for the Northern Territories of Canada. I represent SES one ofthe largest satellite operators in the world with 52 satellites in service and over 25 yearsexperience providing communication links around the globe. We are seeking to bring thefull capabilities of SES to support your efforts to improve the communications tonorthern Canadian areas. Since attending the NCIS working group meeting at YukonCollege in Whitehorse, YT, SES has been considering how to best support the need toimprove the flow of information to northern Canada. This proposal is intended to supportthat initiative.
SES is the most financially stable satellite operator in the world. This stability providesyou with the assurance that we will remain a viable and dependable company that youwill be able to rely on for critical communication links even in the most remote areas.
SES is the sum of many parts including the former SES Americom Company, whichserved the Americas, SES Astra, which provided service to Europe, SES World Skies,which served trans-oceanic regions, and SES Sirius, which served the Nordic regions. Bycombining the experience and expertise of these companies SES is best able to meet theneeds of the northern Canadian region.
SES
Sincerely,
Blair Marshall
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SES Proprietary and Confidential - 2 -
Who we are:
We are a world-leading satellite operator, providing reliable and secure satellitecommunications solutions to broadcast, telecom, corporate and government customersworldwide.
We own and operate a fleet of 52 geostationary satellites that are complemented by anetwork of teleports and offices located around the globe. This far-reaching infrastructureenables our customers to reach over 99% of the worlds population and places SES at the
heart of the global communications chain.
We reach more than 258 million1
DTH, Cable and IPTV homes worldwide almost 90 million DTH homes
more than 170 million Cable and IPTV homes
We transmit more than 5.2002
TV channels worldwide which includes over1.400 HDchannels.In total 44 DTH platforms are available on the SES fleet.We are headquartered in Luxembourg and operate worldwide through dedicated regionalteams. We are listed on Euronext Paris and on the Luxembourg Stock Exchange (SESG).
1Satellite Monitors YE 2011
2Channel count Q3 2012
* on a fully diluted basis, pro forma post issuance of shares for in-kind services provided by SES
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SES Proprietary and Confidential - 3 -
SESGlobal Satellite Fleet:
Demonstration:
At present SES in partnership with Juch Tech Inc.s Hamilton Teleport Earth Stations isconducting a demonstration of broadband over satellite using the AMC-9 satellite andequipement provided and installed by Juch Tech in Iqaluit on Baffin Island, Nunuvat.The demonstration is providing the local population with much needed broadband toenable telephone service, the viewing of educational materials, and the enjoyment ofentertainment programming. This successful demonstration has met with a warmreception from the Iqaluit people and is evidence of the capabilities of SES.
ASTRA 2A, 2B, 2D, 1D, 1N,
95E
57E
31.5E28.2E
23.5E19.2E338E
322.5
319.5
72W
81W
83W85W87W
105
103101
125
131W
135W137W
139W
183E
5E
108.2E
340E
67W
129
SES 1
SES 3, AMC 1
AMC 15, AMC 18
AMC 21Ciel 2
AMC
AMC 10
AMC 7AMC 8
NSS 11, SES 7
NSS 6
NSS 12
ASTRA 1G
ASTRA 3A, 3B
ASTRA 1H, 1KR, 1L, 1M, 2C, AMC 2ASTRA 4ASES-5
NSS 7SES 4
NSS
NSS 806
AMC 6
AMC 5
AMC 9AMC 16SES 2
AMC 3, AMC
Fleet configuration is based on currentplanning and is subject to change
47W
NSS 703
2E
ASTRA 1C
51E
Sir ius 3
52 Satellites
55E
Astra 1F
77
Quetzsat 1
52.5E
Yahsat 1A
50.5E
NSS 5
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SES Proprietary and Confidential - 4 -
Proposal to: NCIS
Based on the needs required by the NCIS report SES proposes the following solution.
Up to 20 C-band transponders on the SES North American fleet as designated by SES for
a 10 year term with a Canadian Government commitment for $120,000,000 up frontpayment
SES will contribute equipment or payment, at SESs sole discretion, for the upgrade ofground infrastructure in the Northern communities, up to $10,000,000
Disclaimer
This Proposal for satellite capacity services and/or ancillary services is an indicative toolonly, is intended to serve as a summary of the principal terms and parameters beingproposed relating to the potential provision of satellite capacity services and/or ancillaryservices, and does not constitute a legally binding commitment of SES. All agreementsfor service and subsequent service orders must be processed and approved by SES. Allproposed satellite capacity services and/or ancillary services are subject to availability ofthe satellite capacity service and/or ancillary service and commercial review andacceptance by SES at the time of countersignature by an authorized SES representative ofa service order that has been submitted and executed by the Customer. SES shall not belegally bound unless a definitive agreement for service and, where applicable, a service
order has been countersigned by SES.
cc. Mr. Jean-Pierre Blais, Chairman, Canadian Radio-Television and
Telecommunications Commission
Mr. Philip B. Lind, Executive Vice President, Regulatory Affairs, Rogers
Communications
The Honourable Leona Aglukkaq, P.C., M.P., Minister of Health
Helen McDonald, Assistant Deputy Minister, Spectrum, Information
Technologies and Telecommunications
Doug Cunningham, President & C.E.O., Arctic Fibre
David Sweet, M.P.The Honourable John Duncan, M.P. Vancouver Island North
The Honourable Darrell Dexter, Premier of Nova Scotia
The Honourable Robert Ghiz, Premier of Prince Edward Island
The Honourable David Alward, Premier of New Brunswick
The Honourable Kathy Dunderdale, Premier of Newfoundland and Labrador
The Honourable Greg Selinger, Premier of Manitoba
The Honourable Alison Redford, Premier of Alberta
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SES Proprietary and Confidential - 5 -
The Honourable Christy Clark, Premier of British Columbia
The Honourable Bob McLeod, Premier of Northwest Territories
The Honourable Eva Aariak, Premier of Nunavut
The Honourable Dalton McGuinty, Premier of Ontario
The Honourable Jean Charest, Premier of Qubec
The Honourable Brad Wall, Premier of SaskatchewanThe Honourable Darrell Pasloski, Premier of Yukon
Ryan Leef, M.P. Yukon
Dennis Bevington, M.P. Western Arctic
Romeo Saganash, M.P. Abitibi-Baie-James-Nunavik-Eeyou
Peter Peneshue, M.P. Labrador
Dennis Glenn Patterson, Senator- Nunavut
Nick Sibbeston, Senator NWT
Elizabeth Duncan, CRTC Commissioner for Atlantic Region & Nunavut
Peter Menzies, CRTC Commissioner for Alberta and NWT
Stephen Simpson, CRTC Commissioner for BC and Yukon
Lieutenant-General Walter Semianiw Commander, Canada Command
The Honourable Peter Taptuna Minister of Economic Development &
Transportation, Government of Nunavut
Dan Goldberg, Telesat
The Honourable Eva Aariak Minister responsible for Executive and
Intergovernmental Affairs; Immigration; Aboriginal Affairs; and Education -
Government of Nunavut
The Honourable Peter Taptuna Minister responsible for Economic
Development & Transportation; Nunavut Business Credit Corporation; Nunavut
Development Corporation; Mines; Energy; Nunavut Housing Corporation -
Government of NunavutThe Honourable Lorne Kusugak Minister responsible for Community and
Government Services; Qulliq Energy Corporation; Workers Safety and
Compensation Commission; and House Leader Government of Nunavut
The Honourable Keith Peterson Minister responsible for Finance; Health and
Social Services; and Public Agency Council Government of Nunavut
The Honourable Daniel Shewchuk Minister responsible for Justice; Nunavut
Arctic College; Labour Standards Board; and Liquor Licensing Board
Government of Nunavut
The Honourable James Arreak Minister responsible for Culture and Heritage;
Environment; Languages; and Utility Rates Review Council Government ofNunavut
The Honourable Monica Ell Minister responsible for Status of Women; Human
Resources; and Homelessness Government of Nunavut
Raynell Andreychuk, Senator Saskatchewan
W. David Angus, Senator Qubec (Alma)
Salma Ataullahjan, Senator Ontario (Toronto)
George Baker, Senator Newfoundland and Labrador
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SES Proprietary and Confidential - 6 -
Pierre-Hugues Boisvenu, Senator Qubec (La Salle)
David Braley, Senator Senator Ontario
Patrick Brazeau, Senator Quebec (Repentigny)
Bert Brown, Senator Alberta
JoAnne L. Buth, Senator Manitoba
Catherine S. Calbeck, Senator P.E.I.Larry W. Campbell, Senator B.C.
Claude Carignan, Senator Quebec (Mille Isles)
Andre Champagne, Senator Quebec (Grandville)
Maria Chaput, Senator - Manitoba
Ethel M. Cochrane, Senator - Newfoundland and Labrador
Gerald J. Comeau, Senator Nova Scotia
Anne C. Cools, Senator Ontario (Toronto Centre-York)
Jane Cordy, Senator Nova Scotia
James S. Cowan, Senator Nova Scotia
Jean-Guy Dagenais, Senator Qubec (Victoria)
Romo Dallaire, Senator Qubec (Gulf)
Dennis Dawson, Senator Qubec (Lauzon)
Joseph A. Day, Senator N.B. (Saint John-Kennebecasis)
Pierre De Ban, Senator Qubec (de la Valliere)
Jacques Demer, Senator Qubec
Consiglio Di Nino, Senator Ontario
Percy E. Downe, Senator PEI (Charlottetown)
Norman E. Doyle, Senator Newfoundland and Labrador
Michael Duffy, Senator P.E.I. (Cavendish)
Lillian Eva Dyck, Senator Saskatchewan
Nicole Eaton, Senator OntarioArt Eggleton, Senator Ontario
Joyce Fairbairn, Senator Alberta (Lethbridge)
Doug Finley, Senator Ontario (Ontario-South Coast)
Susanne Fortin-Duplessis, Senator Qubec (Reougemont)
Joan Fraser, Senator Qubec (De Lorimier)
Linda Frum, Senator Ontario
George Furey, Senator Newfoundland and Labrador
Irving Gerstein, Senator Ontario
Stephen Greene, Senator N.S. (Halifax The Citadel)
Mac Harb, Senator OntarioCline Hervieux-Payette, Senator Qubec (Bedford)
Leo Housakos, Senator Qubec (Wellington)
Elizabeth Hubley, Senator P.E.I.
Mobina S.B. Jaffer, Senator B.C.
Janis G. Johnson, Senator Manitoba
Serge Joyal, Senator Qubec
Colin Kenny, Senator Ontario (Rideau)
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SES Proprietary and Confidential - 7 -
Nol A. Kinsella, Senator N.B. (Fredericton-York-Sunbury)
Daniel Lang, Senator Yukon
Marjory LeBreton, Senator Ontario
Rose-Marie Losier-Cool, Senator - N.B. (Tracadie)
Sandra M. Lovelace Nicholas, Senator N.B.
Michael L. MacDonald, Senator N.S. (Cape Breton)Frank W. Mahovlich, Senator Ontario (Toronto)
Ghislain Maltais, Senator Qubec (Shawinegan)
Fabian Manning, Senator Newfoundland and Labrador
Elizabeth Marshall, Senator Newfoundland and Labrador
Yonah Martin, Senator B.C.
Paul J. Massicotte, Senator Qubec (De Lanaudire)
Elaine McCoy, Senator Alberta
Terry M. Mercer, Senator N.S. (Northend Halifax)
Pana Merchant, Senator Saskatchewan
Don Meredith, Senator Ontario
Grant Mitchell, Senator Alberta
Percy Mockler, Senator N.B.
Wilfred P. Moore, Senator N.S. (Stanhope St.-South Shore)
Jim Munson, Senator Ontario (Ottawa-Rideau Canal)
Ruth Nancy, Senator Ontario (Cluny)
Richard Neufeld, Senator B.C.
Mark Walker, Northwestel
Pierre Claude Nolin, Senator Qubec (de Salaberry)
Kelvin Kenneth Oglivie, Senator N.S. (Annapolis Valley Hants)
Robert W. Peterson, Senator Saskatchewan
Donald Neil Plett, Senator Manitoba (Landmark)Rose-May Poirier, Senator N.B. (Saint-Louis-de-Kent)
Marie-P. Poulin(Charette), Senator Ontario (Northern Ontario)
Vivienne Poy, Senator Ontario (Toronto)
Nancy Greene Raine, Senator B.C. (Thompson-Okanagan-Kootenay)
Pierrette Ringuette, Senator - N.B.
Michel Rivard, Senator Qubec (The Laurentides)
Jean-Claude Rivest, Senator Qubec (Stadacona)
Fernand Robichaud, Senator N.B.
Bob Runciman, Senator Ontario (Thousand Islands and Rideau Lakes)
Hugh Segal, Senator Ontario (Kingston-Frontenac-Leeds)Judith Seidman, Senator Qubec (De la Durantaye)
Asha Seth, Senator Ontario
Nick G. Sibbeston, Senator N.W.T.
David P. Smith, Senator Ontario (Cobourg)
Larry Smith, Senator Qubec (Saurel)
Gerry St. Germain, Senator B.C. (Langley-Pemberton-Whistler)
Carolyn Stewart Olsen, Senator N.B.
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SES Proprietary and Confidential - 8 -
Heather Coman, Coman Arctic
Terry Stratton, Senator Manitoba (Red River)
Claudette Tardif, Senator Alberta
David Tkachuk, Senator Saskatchewan
Betty E. Unger, Senator Alberta
Jose Verner, Senator Qubec (Montarville)John D. Wallce, Senator N.B. (Rothesay)
Pamela Wallin, Senator Saskatchewan
Charlie Watt, Senator Qubec (Inkerman)
Vernon White, Senator Ontario
Rod A. A. Zimmer, Senator Manitoba
Walt Juchniewicz, Juch-Tech Inc.
Grand Chief Gord Peters
Grand Chief Harvey Yesno
Grand Council Chief Patrick Madahbee
Ogichidaa Warren White
Grand Chief Stan Louttit
Chief William Montour
Grand Chief Mike Mitchell
Ontario Regional Chief Stan Beardy
Larry Sault
Jeff Philipp, SSI Micro
Jean Claude Piedboeuf, Director, Space Exploration Development
Gilles Leclearc, Director General, Space Exploration Canadian Space Agency
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Email Date: February 20th
2013
From: Walt Juchniewicz
To: Mr. Blais & Ms. Duncan
From: Walt Juchniewicz [mailto:[email protected]]
Sent: February-20-13 7:41 AM
To: 'Heather Coman'; Blais, Jean-Pierre; Duncan, Elizabeth
Cc: 'Christopher Callahan'; Simpson, Stephen
Subject: RE: Thank you
Good morning, Chairman Blais and Commissioner Duncan
It was my great honour to meet you both in Iqaluit.
I am at your service. Through our Northern Partner Coman Communications, Juch-Tech isdedicated to improving the quality of life for the people of Nunavut by enhancing the middle and
last mile internet connectivity.
Warmest regards and thank you,
W.B. Walt Juchniewicz
President & CEO
JUCH-TECH INC.
+1-905- 575-3236 Desk
+1-905-575-4157 F ax.
+1-905-577-2431 N.A. Mobile
+1-905-962-3236 Euro GSM
+1-905-573-6556 NOC
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Email Date: February 26th
2013
From: Xplornet Communications Inc.
To: Xplornet Customers
From: "Xplornet Communications Inc."
Date: Tue, 26 Feb 2013
Subject: An Important Message About Your Internet Service
Dear Valued Customer,
Since 2004, Xplornet has been providing Canadians with high-speed Internet access, wherever they live.
We've been steadily upgrading our network to better meet customer needs and provide the best rural
Internet experience in Canada.
As part of these upgrades, you we'll be making changes to your Internet service beginning April 1st,
2013. We are adjusting your service so that you can enjoy speeds of up to 3 Mbps, which will provide
you with a better browsing experience. Additionally, we are modifying our traffic management policy to
help deliver a better browsing experience, including when you're using increased bandwidth or during
peak usage periods. You can see these modifications in our updated policy on xplornet.com.
In order to support our continued network improvements and help meet increased demands, we will be
introducing a $3 increase to your monthly Internet service fee, effective with your first invoice on or
after April 1st, 2013. Your fees for other services, such as equipment rental, will not be changing. We
would like to thank you for being an Xplornet customer. We appreciate your business and we look
forward to continuing to serve you. If you have any questions about these changes, please contact our
Customer Care group [email protected] 1-866-841-6001.Sincerely yours,
Avis Sokol, Vice President, Marketing
Xplornet Communications Inc.
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Evidence A Qiniq introduces higher-speed packages
Qiniq Internet packages (as of April 25th
, 2013)
Qiniq Internet packages before (in September 5th
, 2012 )
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Evidence B NorthwesTel reduced package costs, increased speeds, or raised monthly caps
NorthwesTel Internet prices and packages (as of April 25th, 2013)
+50GB -$9
-$4+20GB
+640kbps x2 Upload
+$2+30GB
x2 Download
+$2+5GB
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NorthwesTel Internet prices and packages (in September 7th, 2012)
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
May 6, 2013
Mr. John Traversey
Secretary General
Canadian Radio-television and Telecommunications Commission
Ottawa, ON
K1A 0N2
By electronic filing
Re: Telecom Notice of Consultation CRTC 2012-669, Review of Northwestel Inc.s Regulatory
Framework, Modernization and Related Matters
Dear Mr. Traversey,
1. Juch-Tech Inc. submits the attached comments as its intervention in the CRTCsproceeding to review Northwestels regulatory framework.
2. Juch-Tech Inc. is a Canadian corporation that operates in the satellite communicationsindustry with international customers and business partners while maintaining itsindependence from all of the major satellite operators. Our main transmission facility in
Hamilton, Ontario, is the perfect location to gain access to markets in Africa, South and
Central America, Europe, Middle East and Northern Canada.
3. Juch-Tech has monitored the Northwestel Review of Regulatory Framework proceedingfrom the perspective of an alternative supplier of satellite communications services. We
did not submit an intervention on February 6, 2013, believing at the time that
participation was more appropriate for competitive suppliers of end user services and
Northwestels customers. As a supplier of satellite-based middle mile solutions Juch-
Tech could serve all of these organizations.
4.
From a review of Northwestels modernization plan, the interventions, interrogatoriesand responses on the public record, it is clear that the results of this proceeding will
have a major impact on the future environment for satellite communications in
Canadas North. Therefore, we are submitting this comment document for the May 9,
2013 deadline for public comments, request intervener status for the remainder of the
proceeding and also request to appear at the public hearing in Whitehorse.
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
5. Founded in 1986, Juch-Tech Inc. has been a leader in satellite communications in Africa,the Middle East, and the Americas for over 10 years. Our experience in harsh climates is
extensive from the deserts of northern Niger and rain forests of Ghana, Burkina Faso
and Nigeria, to the extreme cold and heavy winds of Greenland and northern Canada
we have successfully deployed satellite communication equipment and provided fast,
efficient and reliable Internet, voice and video services.
6. Late last year and earlier this year we completed demonstration projects in Iqaluit withlocal partners, our own ground station equipment and competitive satellite capacity.
With this background in satellite communications in competitive environments, Juch-
Tech Inc. can make an important contribution to the Commissions proceeding on
Northwestels regulatory framework. In particular we can help to explain how
competitive satellite communications can help to bring better telecommunications
services to the North.
7. As part of our intervention Juch-Tech is including Northern TelecommunicationsProject Public Records, a compendium of documents from our initiatives to b ring
competitive satellite communications options for the north to the attention of the
Canadian telecommunications market and policy community.
8. We look forward to contributing to this proceeding.
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
Telecom Notice of Consultation CRTC 2012-669
Review of Northwestel Inc.s Regulatory
Framework, Modernization and Related MattersJuch-Tech Inc. Intervention and Comments
May 6, 2013
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
Introduction
1. Juch-Tech Inc. is a Canadian corporation that operates in the satellitecommunications industry with international customers and business partners whilemaintaining its independence from all of the major satellite industry players. Our
main transmission facility in Hamilton, Ontario, is the perfect location to gain access
to markets in Africa, South and Central America, Europe, Middle East and Northern
Canada.
2. Juch-Tech has monitored the Northwestel Review of Regulatory Frameworkproceeding from the perspective of an alternative supplier of satellite
communications services. We did not submit an intervention on February 6, 2013,
believing at the time that participation was more appropriate for competitive
suppliers of end user services and Northwestels customers. As a supplier of
satellite-based middle mile solutions Juch-Tech could serve all of theseorganizations.
3. From a review of Northwestels modernization plan, the interventions,interrogatories and responses on the public record, it is clear that the results of this
proceeding will have a major impact on the future environment for satellite
communications in Canadas North.
4. Referring to a twelve hour service outage across the territory, The Government ofNunavut stated ,
Despite this, the Modernization Plan makes no reference to structure or
architectural issues that should be addressed in order to modernize the network
itself to avoid such catastrophic failures.
In particular, each of Nunavuts communities has a single satellite uplink and theTerritory is served by one satellite. Northwestel appears to home all of its
Nunavut traffic only to Whitehorse. Northwestel does not mention and does not
seem to have any plans to provide for dual satellite feeds (to protect from link
failures) or dual homing arrangements (i.e. to provide alternate routing in case
of node failure in Whitehorse).
(Government of Nunavut intervention paragraphs 89 & 90)
5. Juch-Tech agrees that this level network design is no longer acceptable. It can beprevented by introducing more competition into the delivery of satellite services and
state of the art network interconnection to provide modern standards of
redundancy.
Juch-Tech Satellite Communications Experience and Northern Canada Satellite
Demonstration Projects
6. Founded in 1986, Juch-Tech Inc. has been a leader in satellite communications inAfrica, the Middle East, and the Americas for over 10 years. Our experience in harsh
climates is extensive from the deserts of northern Niger and rain forests of Ghana,
Burkina Faso and Nigeria, to the extreme cold and heavy winds of Greenland and
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
northern Canada we have successfully deployed satellite communication
equipment and provided fast, efficient and reliable Internet, voice and video
services.7. Juch-Tech has shown in the past seven months of working in the Canadian north,
that more options and increasing competition will force incumbent service providers
to step-up their game. Juch-Tech demonstrated last October that a new option for
satellite Internet connectivity was feasible. At the NCIS presentation in Iqaluit, we
demonstrated high-speed Internet, IPTV, GSM and VoIP applications. Every service
was available simultaneously, without an issue. All this was done on a satellite that
had never been used before in northern Canada, but with the most efficient modem
technology in the market. It took less than two weeks to plan, order and ship
equipment to Iqaluit, set-up the system and demonstrate the service. Since that
time, and in conjunction with our local partner, Coman Arctic, Juch-Tech hascontinued to provide free Wi-Fi across Iqaluit and proven that, even in the midst of
snowstorms, the signal was strong and the service was reliable.
Open Skies but de facto Satellite Monopoly
8. It is important to note that Canadian telecommunications service providers have hadaccess to alternative satellite services since 1999. Nevertheless, there has not been
a dent in the de facto monopoly of the satellite market in northern Canada that
Telesat has managed to maintain since that time. At one time this could have been
attributed as a natural result of Northwestel and Telesat both having been owned by
BCE, but this has not been the case since 2005 when BCE sold Telesat.
Juch-Tech Supports Competition in the North
9. Juch-Tech supports the Commissions initiatives for more competition inNorthwestels serving area including competition in the delivery of satellite services.
While other parties are more qualified and have a more direct interest in responding
to most of the questions the Commission asked in Telecom Notice of Consultation
2012-669, Juch-Tech will limit its comments to a general statement of support for
measures that the Commission deems fit to establish a sustainable competitive
telecommunications environment.
10.Juch-Tech will respond directly to the question on the subsidy regime, particularlywith respect to the impact on the delivery of satellite services.
Subsidy Regime
d) whether the existing subsidy regime for telecommunications services continues
to be appropriate for Northwestels operating territory or whether any
modifications to either amount of subsidy or the subsidy regime itself in the
North are needed;
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
11.Juch-Tech Inc. believes that more can be done with satellite communications tomove closer to the objective of parity with services and pricing available in southern
Canada. This will require changes to the subsidy regime to make it compatible witha competitive environment.
Satellite Communications Will Continue to Play an Important Role
12.It is important to get this right because satellite will continue to serve parts ofnorthern Canada for a long time yet, even as fibre routes are expanded and
extended.
13.When Juch-Tech began providing satellite Internet service into Africa a decade ago,competition was scarce, prices were high and demand was boundless. At the time,
even in the most heavily populated cities in Africa, Internet access competition could
only be efficiently provided by satellite and there were a limited number of satelliteservice providers.
14.Over the last ten years the picture has changed dramatically. The increase indemand has spurred competition and terrestrial networks have been built or
upgraded. Incumbent telephony providers no longer control the market with high
prices and over-subscribed service plans. Fibre optics, Wi-Max, VDSL and 3G services
now abound in the cities. There has been an influx of satellite service providers and
many newly launched satellites serving Africa, such as Amos-5, NSS-12, and Yahsat.
Indeed, the market has become flooded with options, driving prices down and usage
levels up.
15.The cost of a dedicated Megabit has dropped from over $8,000 ten years ago to wellunder $4,000 today, making Internet access increasingly affordable and accessible.Although there is now a myriad of options to choose from, satellite still plays an
imperative role in delivering reliable and fast Internet, as a backup to terrestrial
systems and as a primary service provider in more remote and underserved areas.
16.The role of satellite communications may have shifted, but its importance has notbeen diminished. In Africa today, Juch-Tech has a plethora of customers ranging
from community colleges, universities, primary schools, hospitals, humanitarian
missions, large and small businesses, GSM operators, mining companies, media
organizations and more. One such customer is the Gembu Center for HIV/AIDS
Advocacy, Nigeria. This organization has educated thousands in remote communities
in Nigeria, while also caring for thousands of orphaned children whose parents werevictims of the epidemic. They have provided healthcare to those who had never
seen a doctor in their life. This organization's dependence on satellite Internet
connectivity for ongoing operations, training, medical testing, fundraising and
community morale cannot be undervalued. Moreover, because of the competitive
nature of todays Internet service cost, they can afford the service, hence allocating
more money to their patients, orphan children and expanding the reach of their
care.
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GLOBALSATELLITE, BROADCASTSERVIC
TELEPORTFACILITIJUCHTECHi
50 Green Mountain Rd . W ., Ston eyCreek, O ntario , Cana da, L8J 2V5
Tel: +01 (905) 573-9449 Fax: +01(905) 5 73-0055 http://www.juch-tech.com
Ham ilton Teleport NO C: +01 (905) 573-6556
17.The evolution of Internet services in Africa, ever increasing demand in spite of theshift to more remote areas, makes us believe in the longevity of satellite
communications. The influx of satellite service providers in Africa has changed thecommunications landscape, making Internet more affordable and accessible to the
average citizen in all communities. While fibre and other terrestrial systems continue
to expand, satellite operators also continue to launch new satellites, seeing a strong
demand for more bandwidth, and the need for faster and more affordable
communications.
18.It is, therefore, our experience that as competition enters into a market the end userexperience will immediately change for the better. Prices will drop to more
affordable levels and bandwidth usage will increase. We have seen this over the past
ten years in Africa and there is every reason to believe that that the same destiny
awaits northern Canada.
Impact of Impending Satellite Competition
19.Juch-Tech has shown in the past seven months of working in the Canadian north,that more options and increasing competition will force incumbent service providers
to step-up their game. Juch-Tech demonstrated last October that a new option for
satellite Internet connectivity was feasible. At the NCIS presentation in Iqaluit, we
demonstrated high-speed Internet, IPTV, GSM and VoIP applications. Every service
was available simultaneously, without an issue. All this was done on a satellite that
had never been used before in northern Canada, but with the most efficient modem
technology in the market. It took less than two weeks to plan, order and ship
equipment to Iqaluit, set-up the system and demonstrate the service. Since thattime, and in conjunction with our local partner, Coman Arctic, we have continued to
provide free Wi-Fi across Iqaluit and proven that, even in the midst of snowstorms,
the signal was strong and the service was reliable.
20.Since we began providing these services to the North, it has become evident thatother service providers have taken note and have begun to change their pricing.
Northwestel and Qinniq have dropped prices and increased monthly bandwidth cap
limits. This is a prime example of how competition can change a market, creating
grea