Joshua Johnson's Resume 2015

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Personal Name: Joshua J. Johnson Location: Baton Rouge, LA Phone: 225-776-4517 E-mail: [email protected] ________________________________________________________ Education Plaquemine High School Plaquemine, LA Graduated General High School Diploma Baton Rouge Community College Baton Rouge, Louisiana Fall 2008 - Fall 2011 Graduated AA in Entertainment Technology/Certificate in General Studies Louisiana State University Baton Rouge, LA Spring 2013 Studied Communication Major ________________________________________________________ Work History Electronic Arts of North America Baton Rouge, LA: June 2012 May 2013 / November 2014 - Present Global Operations Specialist/Mastering Lab Technician/ IT Specialist; Track and manage the company’s intellectual property and act as a liaison between the developers and quality assurance. Resolve service requests within the established service levels. Raise and track incidents as they appear and escalate when needed. Remotely maintain hardware and troubleshoot issues for global locations. Troubleshoot issues related to production systems. Effectively communicate with all levels of the organization. Perform hardware and software automation maintenance in the RPM lab on a local level. Reason for leaving: Contract ended on the original 2012/2013 contract. YMCA of the Rockies - April 2014 - September 2014 Audio/Visual Technician; Setting up, taking down, managing, and repairing in house audio/visual equipment for concerts, meetings, conferences, etc. Stage managing, live audio engineering, and light sale duties when applicable or requested by a group/client. Transporting equipment throughout campus. Communicating with clients from different backgrounds on their personal audio/visual needs. Reason for leaving: Contract ended

Transcript of Joshua Johnson's Resume 2015

Page 1: Joshua Johnson's Resume 2015

Personal Name: Joshua J. Johnson Location: Baton Rouge, LA Phone: 225-776-4517 E-mail: [email protected] ________________________________________________________

Education Plaquemine High School – Plaquemine, LA Graduated – General High School Diploma Baton Rouge Community College – Baton Rouge, Louisiana Fall 2008 - Fall 2011 Graduated – AA in Entertainment Technology/Certificate in General Studies Louisiana State University – Baton Rouge, LA Spring 2013 Studied – Communication Major ________________________________________________________

Work History Electronic Arts of North America – Baton Rouge, LA: June 2012 – May 2013 / November 2014 - Present Global Operations Specialist/Mastering Lab Technician/ IT Specialist; Track and manage the company’s intellectual property and act as a liaison between the developers and quality assurance. Resolve service requests within the established service levels. Raise and track incidents as they appear and escalate when needed. Remotely maintain hardware and troubleshoot issues for global locations. Troubleshoot issues related to production systems. Effectively communicate with all levels of the organization. Perform hardware and software automation maintenance in the RPM lab on a local level. Reason for leaving: Contract ended on the original 2012/2013 contract. YMCA of the Rockies - April 2014 - September 2014 Audio/Visual Technician; Setting up, taking down, managing, and repairing in house audio/visual equipment for concerts, meetings, conferences, etc. Stage managing, live audio engineering, and light sale duties when applicable or requested by a group/client. Transporting equipment throughout campus. Communicating with clients from different backgrounds on their personal audio/visual needs. Reason for leaving: Contract ended

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Louisiana Economic Development – July 2013 – March 2014

Procurement Specialist I; Purchase all equipment, supplies and services by developing specifications that include new technology, promote competition and eliminates details which may cause delays in delivery at an optimum price for the agency. Maintaining Louisiana Economic Development’s vehicle fleet and keeping track of maintenance. Follows up on deliveries, i.e. expediting or non-delivery, receipt and quality of materials. Corresponds with vendor and agency staff, verbally or written, on contract terms, deliveries, quality and order changes. Establishes and maintains records of procurement transactions; establishes and maintains files of qualified vendors and procurement policies and procedure. Other administrative tasks, such as data entry and physical filing. Reason for leaving: Relocated to Colorado

Crowne Plaza of Baton Rouge – Baton Rouge, LA: June 2013 – March 2014 Audio/Video Technician; Setting up and maintaining all of the A/V equipment for conferences, meetings, events, and concerts. Working with the sales department and their clients on A/V needs. Assisting the banquet department with management when needed. Determining and ordering A/V equipment while working with finances. Taking on the role as a banquet manager when needed and giving direction to banquet services/food and beverage. Reason for leaving: Relocated to Colorado Louisiana State Department of Entertainment - Baton Rouge, LA: January 2010 to January 2012 Student Worker/Assistant Office Manager/IT Student; Miscellaneous administrative and clerical work, IT duties, answering calls and taking messages, filing, errands for the state, assisting with travel arrangements and ordering office supplies, maintaining website, data entry, assisting the business development officers and directors in public relations/marketing for film, audio, live performance, and digital interactive. Reason for leaving: Student position, had to leave after graduating.

___________________________________________________________ Activities • Dick’s Sporting Goods – Worked in a temporary part time capacity in the cycling department with bicycle building, maintenance, and sales. • Box Office Associate for Boulder Dinner Theatre in Boulder, CO – Worked in phone ticket sales and general patron services temporarily for the theatre. • Patron Services at Dairy Center for the Arts in Boulder, CO – Worked for two weeks during the International Fringe Festival in concessions, house managing, and door. Also worked with performers on lighting needs. • Intern for BMW Motorcycles of Baton Rouge where I focused on graphic design, public relations, and sales of the BMW and Piaggio line of scooters/motorcycles. • Volunteer work for Theatre Baton Rouge- Worked as a live sound engineer for the 2011 production of Hairspray. Volunteered my on stage talents and time for the productions Young Frankenstein (2014) and The Music Man (2015).

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• Intern at LAMP Media and Upload Films -Researched locations and crews, assisted around the office (labor/ tech). Providing production ideas and suggestions. •Job shadowed at Supreme Chevrolet in Plaquemine, LA – Shadowed parts department employees in their day to day activities. •Volunteered at Swallow Hill Acoustic Music Society in Denver, CO - Usher Computer Operating Systems • Windows and Mac OS Computer Applications • Google Documents • Microsoft Word

• Microsoft PowerPoint

• Microsoft Excel

• Microsoft Outlook

• mRemote

• Photoshop

• Apple Logic Pro

• Apple Garageband

• Avid Pro Tools

• PreSonus StudioOne

• Hardware Imaging GHOST and Copyzilla

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References Sherri McConnell Title: Former Executive Director for Louisiana Entertainment/CEO for Mac Consulting Location: New Orleans, LA E-mail: [email protected] Phone: 225-954-7761 Relationship: Former Boss ________________________________________________________________________ Karen Alsander Title: Office Manager at Louisiana Entertainment Location: Baton Rouge, LA E-mail: [email protected] Phone: 225-572-1531 Relationship: Former Supervisor ________________________________________________________________________ Chene Ghashghaee Title: Network Engineer Location: Baton Rouge, LA E-mail: [email protected] Phone: 225-385-5029 Relationship: Friend/Former Supervisor