John Joachim, Manager of Material Services Cathy Hufford, Corporate Mailing Specialist
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Transcript of John Joachim, Manager of Material Services Cathy Hufford, Corporate Mailing Specialist
Managing UpWorking Effectively with Leadership
(most importantly, your boss!)
John Joachim, Manager of Material Services
Cathy Hufford, Corporate Mailing Specialist
Closing
Managing Up
QUESTION: What is the Number One reason people leave their job for a new one?
ANSWER: The BOSS!
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How many of you experience this?
Brown-nosing Game playing Office politics Manipulation Apple-polishing
Managing up can help you address these
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What Managing Up is not
Brown-nosing Game playing Office politics Manipulation Apple-polishing
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OK, so what is it??
Taking responsibility for the relationship you have with your boss
Accepting that your boss has limitations Interacting with your boss’ management style
instead of reacting to it Caring for your boss so you boss cares for you Creating a win-win for you, your boss and the
company
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So how do you do it?
Steps to Managing your Boss Know what matters to your boss Talk like a boss Be curious Seek new responsibilities Train your boss to meet with you regularly Come to meetings with agendas Always be ready to give status reports
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Communicate
Reader?
Listener?
Highly Involved?
Delegator?
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Leadership Behavior Styles: Supportive and Directive
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S4 - Delegating
Analyzers: Low Task/ Low Relationship
Descriptors: precise, systematic, well organized, self-controlled, cautious, more formal, resistant to compromise
Strengths: logical, thorough, serious, systematic, critical, precise, prudent
Weaknesses: inflexible, exacting
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Managing Up
S3 - Participating
Directors: Low Task/ High Relationship
Descriptors: task-oriented, to-the-point, competitive, independent, confident, forceful, risk-takers, impatient, in charge
Strengths: independent, candid, decisive, pragmatic, determined, efficient, objective
Weaknesses: dominating, insensitive
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Managing Up
S2 - Selling
Socializers: High Task/ High Relationship
Descriptors: Big picture, creative, charming, persuasive, decide quickly, outgoing, future oriented, optimistic, playful
Strengths: imaginative, friendly, enthusiastic, outgoing, excitable, persuasive, spontaneous
Weaknesses: undisciplined, unrealistic
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Managing Up
S1 - Telling
Relaters: High Task/ Low Relationship
Descriptors: Sympathetic to others’ needs, trusting, team player, seeks stability, slow to change, conflict avoidant
Strengths: cooperative, loyal, supportive, diplomatic, patient, easy going, respectful
Weaknesses: permissive, conforming
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Managing Up
Solutions, not problems
Don’t assume
Need to know and Does know.
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No surprises
Dependability Honesty Cooperation
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Understand your boss’ perspective and agenda
Goals
Concerns
Work Style
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Understand his preferences
Clues about behavior
Opportunities to question boss
Seek out information
Question others to test assumptions
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Know his strengths, weaknesses, and “hot buttons”
Your own strengths Your own weaknesses Your own “hot buttons”
Don’t try to change his personality – or yours!
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Managing Up
Be loyal, committed, and trustworthy
Promises you can keep
Shade the truth
Play down difficulties
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Managing Up
Don’t go over the boss’ head
Resent authority Obstacle or hindrance
Counterdependent Behavior
Overdependent Behavior
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Communicate (Again!)
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Managing Up
Questions?
Thank you!
John Joachim [email protected]
Cathy Hufford [email protected]