Trans-enterprise Service Grid (TSG) Active Interoperability Across Independent Partners
John Antanaitis Integration & Interoperability Across the Public Service Date: 22 October 2013.
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John Antanaitis Integration & Interoperability Across the Public Service Date: 22 October 2013
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Building a Successful Platform for Tomorrow’s e-Government Today ‘Any-to-Any’ Device Interoperability – Via open, standards-based solutions – Bridging the vendor gap (Cisco, MSFT, Google, Skype, etc) Integrated into Government Workflows – Natively connecting and allowing information flow between the most critical apps (MSFT Lync, IBM Sametime, etc) Crossing Inter-agency and Public/Private Sector Boundaries – Leveraging federation capabilities – Finding the common denominator (e.g., the Web) Expanding Service Delivery – Extending to Cloud and ‘as a service’ offerings via software – Assuring interoperability with existing investments – Delivering extended services like recording/archive/retrieval
Transcript of John Antanaitis Integration & Interoperability Across the Public Service Date: 22 October 2013.
John AntanaitisIntegration & Interoperability Across
the Public Service
Date: 22 October 2013
e-Government TransformationThe Future of e-Government Services and Operations
CitizensGovernments Businesses Partners
BLENDED SERVICE CHANNELSOn-Site | Post | E-mail | Phone | Chat | SMS | Social Networks | Video
SERVICE POINTS
UNIFIED SERVICE DELIVERYAccess | Authentication | Interoperability | Personalized Service Options
E-GOV SERVICES
GOVERNANCE AND PROCESSCitizen Relationship Management | Case Management | Information Sharing | Geolocation
WORKFLOWS
RESOURCES AND PROGRAMSDepartment Collaboration | Hiring | Training | Program Management | Mobility | Sustainability
CAPABILITIES
GOVERNMENT ICT INFRASTRUCTUREConvergence | Unified Communication | Security | Continuity | Interoperability | Cloud Services
COMMUNICATION
INTERACTIONS
Building a Successful Platform for Tomorrow’s e-Government Today
• ‘Any-to-Any’ Device Interoperability – Via open, standards-based solutions– Bridging the vendor gap (Cisco, MSFT, Google, Skype, etc)
• Integrated into Government Workflows– Natively connecting and allowing information flow between the most critical
apps (MSFT Lync, IBM Sametime, etc) • Crossing Inter-agency and Public/Private Sector Boundaries
– Leveraging federation capabilities – Finding the common denominator (e.g., the Web)
• Expanding Service Delivery– Extending to Cloud and ‘as a service’ offerings via software– Assuring interoperability with existing investments– Delivering extended services like recording/archive/retrieval
