joelkline.comSample Work

About Joel Kline, APR

I am a consultant and a digital media professor who focuses on Knowledge Management, User Experience (UX), Enterprise 2.0, and communication. I have become a special projects guy for my clients. I work on projects that require unique knowledge, team coordination, extensive research on technology or users, or where internal resources are limited. Some examples include:• Communities of Practice (CoPs) Development• MS SharePoint deployment and integration• Information Design for portals, intranets, and Websites• Web 2.0 Enterprise implementation (KM, wikis, microblogs, video)• Building User Experience (UX) processes or models• Communication projects: PR, eMarketing, and Technical Communication

Client: Lebanon County Housing Authority

Project: Information Design and Internet Development

Description: Designed an Internet presence for the Authority which contains a significant amount of forms, policies, and procedures. The site had to meet the needs of a varied audience including tenants, seniors, Section 8 landlords, and Redevelopment Authority clients.

Client: Hauck Manufacturing Company

Project: Information Design and Internet Development

Description: Designed a website with an integrated Content Management System (CMS). This manufacturer needed to focus on B2B interaction with customers, prospects, and OEM manufacturers who use Hauck burners as part of their products. A CMS is used by the company to add all content to the site including events, news, product catalogs, and sales contacts.

Client: OROT

Project: E-commerce Website

Description: Designed an e-commerce website for a non-profit organization. The e-commerce component uses a payment proxy from eProcessing Network to reduce the complexity of e-commerce components on the website. E-commerce allows stakeholders in the organization to purchase fundraising materials, tickets for the annual gala, and purchase and submit advertisements to the gala program.

Client: Various

Project: Training

Description: Developed and delivered a training program on Digital Media (DM). Curriculum includes both theory and applied concepts associated with the production of DM for consumers. Modified the content and presentation for nonprofits, B2B, and government agencies.

Client: VerbComm, Inc.

Project: Collateral Sales Material

Description: Created collateral sales materials for a networking and IT solutions company. Targeted sales pieces were created for different audiences but delivered a consistent message.

Client: Hauck Manufacturing, Inc.

Project: Collaboration Portal

Description: Developed and maintain a collaboration site using MicroSoft SharePoint Services on a hosted provider. This image is a co-branded team site between Hauck and one of their customers, Williams stone crushing (asphalt). I also created team sites for other customers, for an internal sales team, and as an FTP document repository for salespeople and sales representatives.

Client: North Lebanon Township

Project: Website and Content Management System

Description: Developed a website and content management system for a local township. The website featured a frequently asked question section which was customized to the calendar and showed different questions depending upon the season. The site also featured extensive recycling information and provided an extensive set of forms to register for all types of events and township resources, including Lake Lions facilities.

Client: Cocciardi and Associates

Project: Website and Content Management System

Description: Developed a website and content management system for a B2B environmental safety and remediation company. The website featured a live link to news from OSHA and other federal agencies that impacted the clients of Cocciardi. Another feature was a document repository which the company used to put research reports, findings, and other documents behind a secure login for clients.

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Over 100 clients

Project: Websites, databases, interactive design, marketing, printing

Description: Owned and operated Concept Communications, Inc. from 1994 to 2006. Developed over 100 websites for businesses and performed technical communication, public relations, technology integration and strategic marketing services. Clients included car dealerships, a credit union, local and state government agencies, manufacturing and fabrication businesses, shopping newspapers, and state associations.

A&A Machine aamachineco.com

Andrews Lock andrewslocks.com

Auman Machine Co. aumanmachine.com

Autohaus Lancaster, Inc. Autohaus.com

Barwood Estates n/a

Bob Deck/Melody Binner deck-binner.com

Burning Scents burningscents.com

Char Services emifix.com

Coleman Chapel colemanchapel.com

Colortech, Inc. colortechinc.com

Computer Management Enterprises gocme.com

Concept concept-comm.com

Deb Gates lv-business/gates

Delaware Advanced Practice Nurse Council

delapn.org

East Indies eastindies.com

Eli’s catering eliscatering.com

Elco Floor elcofloor.com

Flory Photography

FSM Tool fsmtool.com

Grudi Associates Grudi Associates

Hair International hairinternational.com

Hauck Mfg hauckburner.com

Hershey Federal Credit Union HFCU

Hollyberry Gifts hollyberrygifts.com

Inn 422 inn422.com

InterConnect lv-business.com/

interconnect

Kauffman Creative kauffmancreative.com

Kleinfelter Chev. kleinfelterchev.com

Krall Century 21 krall.com

Lebanon Breads and Spreads lebanonbreads.com

Lebanon Mobilefone lmf.net

Lebanon Valley Engraving lebanonvalleyengraving.com

Lehigh Valley Technologies lehighvalleytechnologies.com

Lincoln Falls Lodge lincolnfallslodge.com

Locks Online locksonline.com

LV Business lv-business.com

Mauree Gingrich gingrich101.com

PA Young Farmers payf.org

Paragon Engineering lv-business.com/

paragon

Prudential Gacono prudentialgacono.com

Radio Gallery radiogallery.com

Sting Communications stingcomm.com

Strawberry Patch strawberrypatchbnb.com

Strickler Insurance stricklerinsurance.com

THE Financial thefg.com

The Resource Island resourceisland.com

The Travel Co. ttctours.com

Tophat Tattoos tophatstattooemporium.com

Gingerbread Kids gingerbreadkids.com

Contact Joel Kline

If you want to discuss a consulting opportunity:Email me at joel@joelkline.com

If you want to view more about my background:See my profile on LinkedIn

If you have ideas for academic research involving my core areas:Email me at Lebanon Valley College at jkline@lvc.edu

Thanks for viewing!