Joe & the Juice
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Transcript of Joe & the Juice
Founded in 2002
100 stores located in Denmark, Sweden, Norway, Iceland, Germany and UK
Opening stores in Singapore, Switzerland, South Korea and United States in 2015/2016
Valedo Partners, a private equity group from Sweden, bought a majority of the company in 2003
$30M in revenue 2014
For the young and trendy who enjoy a healthy lifestyle, Joe & the Juice gives them the taste of a VIP lifestyle. Joe & the Juice provides its customers with the personal attention they deserve. Joe & the Juice is trendy, energetic and exciting.
ATTRIBUTES
Coolness, belonging, admiration, trendy, hip, inspiring, beautiful, energetic, fresh
FUNCTIONAL BENEFITS
Healthy, tasty, entertaining, fulfills basic needs
BELIEFS
Everyone deserves VIP treatment, healthy lifestyle for everyone, coffee/juice doesn’t have to be boring
BRAND PROMISE
Make you(the customer) the center of attention
Men and womanNew York City
Age group 16 -22 • Allowance, high
disposable income
Age group 23 – 35 • Professionals• mid-high
income
Young moms • Upper middle
class
• Like fresh and tasty products
• Healthy lifestyle
• Willing to pay premium price
• Treat yourself
• 1 – 2x week for drink
• 2 – 3x month for meals
Customer perceptions*• + 50%
emphasized the “cool vibe”
• 40% emphasized “the good stuff”
• <10% mentioned “healthy”
*Joe&Juice annual report (2014)
JAKE
25 years old
Software engineer in a startup
Lives in the city and is part of the middle-class
Enjoys sports and yoga
Goes out to bars during the weekend
KATE
28 years old
Marketing manager in the beauty industry
Lives in the city and is part of the upper-class
Goes to the gym and is part of a running group
Goes to nightclubs and concerts during the weekends and occasionally fashion shows
Being healthy and being perceived as a healthy person increases consumer’s self confidence.
Consumers want to be seen as trendy and cool because it's a form of self- identity and incites a feeling of belonging to a select group of the society.
Treating oneself as a way of self-reward to solidify a sense of accomplishment and allow consumers to hold to lifestyle goals.
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Objective: Create mystery
• Pop up bars
• KPI: 16,000 #WHOISJOE
• Scavenger hunt• KPI: 8,000 page
views/month
• KPI: 10,000 #FOUNDJOE
• Interactive map
Objective: Reveal the mystery
KPI: 3,000 walk – ins in the opening day
• Free samples
• DJ
• Location pins
• PR• 10 public
mentions
Jun 27th Out-of-home media and magazines
• Stickers around the city (10/day) • #WHOISJOE • Store construction
Pop up bars: 5 locations
Map completed (interactive map)
Opening day
Aug 8th
Jul11th, 18th 25th
Jul 4th
Aug 15th