Joe Rivas - Greencap - Improving business efficiency through Operational Risk Management

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Improving Business Efficiency through Opera7onal Risk Management Joe Rivas Principal WHS Consultant IMPROVING BUSINESS EFFICIENCY THROUGH OPERATIONAL RISK MANAGEMENT SEPTEMBER 2014

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Joe Rivas delivered the presentation at the 2014 Safety in Action Conference Sydney. The 2014 SIA Sydney Safety Conference at Sydney Olympic Park featured a wide range of practical case studies directly from the organisations involved with developing their health, safety and wellness protocols. Learn from their experiences and take back techniques for the enhancement of your own WHS policy. For more information about the event, please visit: http://bit.ly/SIASydney14

Transcript of Joe Rivas - Greencap - Improving business efficiency through Operational Risk Management

Page 1: Joe Rivas - Greencap - Improving business efficiency through Operational Risk Management

Improving  Business  Efficiency  through  Opera7onal  Risk  Management  Joe  Rivas  Principal  WHS  Consultant  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

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Agenda  

Introduc7on    

A  Global  Challenge  

Global  Strategic  Approach  

The  Outcome  

ARermath  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  2  

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[NAME  OF  PRESENTATION]  JULY  2014  3  

Introduc)on  

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IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

Associated  Bri)sh  Foods  plc  

•  Formed  in  1935  •  Owned  by  the  Weston  Family  •  Head  Office  in  UK  •  Listed  on  the  London  Stock  Exchange  •  Cons7tuent  of  FTSE  100  Index  •  Operate  in  more  than  44  countries  •  Diversified  interna7onal  food  processing,  ingredients  and  retail  group  

•  Over  97,000  employees  •  Sales  turnover  of  £10.2b  

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Associated  Bri)sh  Foods  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  5  

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[NAME  OF  PRESENTATION]  JULY  2014  6  

A  Global  Challenge  

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AB  Mauri  Group  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

•  Formed  in  Nov  2004  •  Head  Office  in  the  UK  •  More  than  52  loca)ons  •  Global  family  of  yeast  and  bakery  ingredient  companies  

•  Over  6,000  employees  •  Sales  turnover  over  £1.6b  

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AB  Mauri  Group  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  8  

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IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  9  

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SWOT  Analysis  –  Process  &  Criteria  

Site(s)   Country   Region   Global  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  10  

Internal  Factors  •  Personnel  •  Processes  •  Product  •  Plant  &  Equipment  •  Finance    •  Manufacturing  capabili7es  

External    Factors  •  Macroeconomic  maeers  •  Technological  changes  •  Legisla7on  •  Sociocultural  changes  •  Changes  in  the  marketplace    •  Changes  in  compe77ve  posi7on  

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AB  Mauri  Group  –  Global  SWOT  Analysis  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

Strengths  

•  Global  presence  in  bakers’  yeast  with  significant  market  posi7ons  in  the  Americas,  Europe  and  Asia  

•  Financial  strength  (2013  Sales  £1.6B)  •  Successfully  grown  through  its  acquisi7on  strategy  -­‐  Uniferm  (Germany),  Lievi7  (Italy)  and  new  plants  in  Harbin  (China)  and  Puebla  (Mexico)    

Opportuni)es  

•  Significant  opportuni7es  to  expand  into  the  emerging  markets  of  China  and  India  

•  Yeast  market  is  characterised  by  high  degree  of  mergers  and  acquisi7ons,  opportuni7es  through  targeted  acquisi7ons  

•  Key  to  survival  within  yeast  market  is  increasing  efficiency  and  reducing  cost  

Weaknesses  

•  Lack  of  regional  and  global  HSE  leadership  •  No  Strategic  HSE  Plan  integrated  into  the  Global  Business  Plan    

•  Poor  HSE  culture    •  Poor  risk  management  •  Poor  management  of  emerging  HSE  challenges  (na7onal  and  global)    

•  Lack  of  Key  Performance  Indicators  

Threats  

•  Worldwide  –    Increasingly  demanding  cost  environment  for  energy,  water,  raw  material,  transport,  packaging  

•  Compe77ve  pressures  •  Regulatory  changes  &  heightened  regulatory  scru7ny  affec7ng  global  strategic  business  objec7ves  

•  Bioterrorism  aeack  to  the  supply  chain  

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[NAME  OF  PRESENTATION]  JULY  2014  12  

Global  Strategic  Approach  

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Dynamic  Model  of  the  Strategy  Process  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  13  

Global  SWOT  Analysis   AB  Mauri    Global  Risk  Strategy  

STRENGTHS  

MARK

ET  NEEDS  

CUSTOMER

 VALU

E  PR

OPO

STION  

WEAKNESSES  

OPPORTUNITIES  

BUSINESS  CONTINUITY  MANAGEMENT  

HEALTH  &  SAFETY  

ENVIRONMENT  

THREATS  

CRISIS  &  EMERGENCY  MANAGEMENT  

CAPITAL  ENGINEERING  

FOOD  SAFETY  

Proa

ctiv

e H

SE A

ssur

ance

Pred

ictiv

e H

SE A

ssur

ance

Itera

tive

HSE

Ass

uran

ce

HSE

-orie

nted

des

ign

Best Pratice Tools

HSE Assurance

Rea

ctiv

e H

SE A

ssur

ance

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Business  Con)nuity  Management  •  Business  Con)nuity  Plan's  in  place  in  each  region  to  minimise  disrup)on  to  product  supply  due  to  environmental/safety  enforcement,  fire,  yeast  infec)on/contamina)on,  labour  strike  

•  Business  Con)nuity  Plans  tested  in  12  strategic  sites    

Crisis  &  Emergency  Management  Crisis  &  Emergency  Management  Plan  in  place  in  each  region  to  protect  and  prepare  the  sites  for  unexpected  disrup)ons  

Crisis  &  Emergency  Management  Plan  tested  in  12  strategic  sites  

Health  &  Safety  •  Global  HSE  Standards  in  place  across  all  sites  •  Accurate  repor)ng  of  HSE  Performance  across  all  regions  and  ra)fied  by  ERM  

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Operational Risk Management Strategy

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

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Environment  •  Priori)sed  programs  of  environmental  investment  in  Effluent  Treatment  Plants  (ETP)  required  across  all  the  regions  

•  Regional  energy  ini)a)ves  in  place  in  all  the  regions  

Capital  Projects  Project  Close  Out  Review  (PCR)  completed  for  ETPs,  new  and  upgraded  sites  

Mechanism  in  place  to  share  learnings  from  PCRs  

Food  Safety  •  Food  Safety  Management  System  in  place  in  each  region  to  demonstrate  compliance,  minimise  risks  and  financial  exposure  resul)ng  from  manufacturing  opera)ons    

•  Adop)on  of  Global  GMP  Standards  in  all  the  regions    

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Operational Risk Management Strategy

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  

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Opera)onal  Risk  Management  Plan  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  16  

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Opera)onal  Risk  Management  Plan  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  17  

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[NAME  OF  PRESENTATION]  JULY  2014  18  

The  Outcome  

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2011/2012  HSE  Performance  Summary  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  19  

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[NAME  OF  PRESENTATION]  JULY  2014  20  

Acermath  

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What  did  we  learn  from  this  experience?  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  21  

Global  strategy  impacted  by  world  economy  

Global  strategy  impacted  by  market  dynamics  (country,  regional)  affec7ng  global  strategy  

Increasingly  strict  regulatory  HSE  requirements  

Con7nuous  integra7on  of  Global  Opera7onal  Risk  Management  Plan  into  Global  Yeast  Business  Plan  

More  integra7on  among  standards,  e.g.  ISO  9001,  OHSAS  18001,  ISO  14001,  AS/NZS  4801,  ISO  22000  Food  Safety,  ISO  50001  Energy  Management  

Commitment  to  op7mum  HSE  performance  standards  

More  investment  in  local  resources  to  increase  HSE  capability  

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Ques)ons?  

IMPROVING  BUSINESS  EFFICIENCY  THROUGH  OPERATIONAL  RISK  MANAGEMENT  SEPTEMBER  2014  22  

Contact:  Joe  Rivas  

Email:  [email protected]