Devon Ehlert English 402January 20, 2016

administering programs

planning agendas/meetings: When working for Journeys Kidz as an assistant manager I was responsible for making the schedule and revising it base on my coworkers needs.

updating files

advising people planning organizational needs setting up demonstrationsanalyzing data predicting futures sketching charts or diagrams

assembling apparatus rehabilitating peoplewriting reports: Working at Journeys Kidz I was responsible for relaying our weekly and monthly reports to the home office.

auditing financial reports organizing tasks writing for publicationbudgeting expenses prioritizing work expressing feelingscalculating numerical data creating new ideas checking for accuracy

finding information

meeting people: I worked as a server at Red Robin and meeting/communicating with new people was a huge part of the job.

Classifying records

handling complaints evaluating programs coaching individuals

handling detail work editing work

Collecting money: I have had to collect money in mostly every job I have had either working at a cash register and checking people out giving back change or cashing people out at Red Robin.

imagining new solutions tolerating interruptions compiling statisticsinterpreting languages confronting other people inventing new ideas

dispensing information constructing buildings

proposing ideas: Once a month at Journeys we had to redo the displays in the store and I always had a knack for making new displays and using my creativity to come up with new ideas.

Adapting new procedures coping with deadlines investigating problemsnegotiating/arbitrating conflicts promoting events locating missing informationspeaking to the public raising funds dramatizing ideaswriting letters/papers/proposals questioning others estimating physical spacereading volumes of material being thorough organizing filesremembering information coordinating schedules/times managing peopleInterviewing prospective employees: A part of being an assistant manager I was also considered the hiring manager so I had a big part in the hiring and training process with new employees.

running meetings

selling products: Selling is one of my biggest strengths because I have had years of experience with it and I genuinely like to do it so with every job it is an asset to have that knowledge.

listening to others supervising employees teaching/instructing/training individuals

relating to the public enduring long hours: With both serving and being an

inspecting physical objects

Devon Ehlert English 402January 20, 2016

assistant manager I have endured working over 40 hours a week and sometimes even more than 50 but I am willing to as I consider myself a workaholic.

entertaining people displaying artistic ideas distributing productsdeciding uses of money managing an organization delegating responsibilitymeasuring boundaries serving individuals mediating between people

counseling/consulting people motivating others

persuading others: Persuading others is a big part of selling which I used everyday working at Journeys selling shoes, socks, and accessories.

Operating equipment reporting information summarizing information

supporting others

Encouraging others: As an assistant manager an important role was to encourage my coworkers to meet goals and to finish projects.

Delegating responsibilities

determining a problem defining a problem comparing resultsscreening telephone calls maintaining accurate records drafting reportsCollaborating ideas: A really important skill to have is teamwork so really any job you had or will have you will most likely need to work together with others to reach an end result.

Administering medication comprehending ideas

overseeing operations motivating others generating accounts

teaching/instructing/training individuals thinking in a logical manner

Making decisions: I currently work for WSU as a football class checker and I have to make conscious decisions on where to stand so that I can see where the players are going to come out at.

Becoming actively involved defining performance standards resolving conflictsanalyzing problems recommending courses of

action selling ideasPreparing written communications: At Journeys my manager always had me check and reply to emails to and from the home office.

expressing ideas orally to individuals or groups

conducting interviews: Along with training and hiring the employees I had to conduct and put on the interviews for potential employees.

performing numeric analysis conducting meetings setting prioritiessetting work/committee goals: Setting goals was a huge part in the way Journeys did things and so I set each individuals goal weekly and would change them if need be.

Developing plans for projects gathering information

taking personal responsibility thinking of creative ideas providing discipline when necessary

maintaining a high level of activity enforcing rules and regulations meeting new people

Devon Ehlert English 402January 20, 2016

developing a climate of enthusiasm, teamwork, and cooperation

Interacting with people at different levels: Working in customer service you need to know that everyone is different and the way you should talk to each customer/client should be different and you should get to know them differently.

picking out important information

creating meaningful and challenging work taking independent action skillfully applying professional

knowledge

maintaining emotional control under stress

knowledge of concepts and principles

providing customers with service: Being a waitress, customer service was the number one skill that set you apart from other employees if you can’t talk to people then it will make your job a lot harder.

knowledge of community/government affairs