Job frustration
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Transcript of Job frustration
JOB FRUSTRATION
Submitted to : Prof. Parthasarathy MBA Department
PBM. Mahajanas
Submitted by : Rehan Baig MBA 1st year PBM. Mahajanas.
JOB FRUSTRATIONA natural unavoidable feature of human life
INTRODUCTION Human activities are purposive and goal directed.
Accomplishment of one goal gives genesis to another goal. Hence man is called a “wanting animal”. However, all human goals are not achieved. While achieving goals gives satisfaction ,not achieving creates otherwise feeling producing a sense of deprivation in the person. The sense of deprivation may result in, what is called “frustration”
Thus, frustration is a natural and unavoidable feature of human life. Frustration causes harm to both person and organisation.
CONTENTS
What is frustration?Where does frustration come from?How does frustration affects behaviour?How to manage frustration?
WHAT IS FRUSTRATION?While achieving any goal it gives
satisfaction, not achieving creates otherwise feelings producing a sense of
deprivation in the person.This deprivation in a person may result in
“Frustration”It is a resultant feel, caused by a sense of
privation, deprivation, or conflict in relation to the goal-directed activities.
It can also be said as a sort of disappointment that people face in their
daily life.
WHERE DOES IT COME FROM ?
Privation
Deprivation
Conflict
FRUS
TRAT
ION
How does Frustration
affects behaviour?
FOUR BEHAVIOR THAT IS AFFECTED BY FRUSTRATION
FrustrationAggression
Regression Flight Explo
ration
AGGRESSIONCommon reaction to frustration. It may take forms as follows
General - kicking, knocking etcTarget - towards boss or superiorSelf-directed- blaming oneselfDisplaced- Anger is directed on dependents like relatives or subordinates
REGRESSION
A return to a former or less developed state.It can also be previous mode of behaviourMay take the form of Retrogression*
*Retrogression- Reverting to one’s past behaviour
Primitivation
Stereotype
F L I G H TEscapismIt takes several forms like APATHY when one neglects frustrationWITHDRAWAL, FANTASY and RATIONALISATION (like a baby catches shadow)
EXPLORATION
Solving the problemsExplores with alternate strategiesIt can be done in several forms like finding alternatives, self action, action by others and joint action
4
1 2 3
5 6
Aggression
Aggression
Regression Flight
Exploration Exploration
HOW TO MANAGE FRUSTRATION?
Diagnostic steps
1. To know the feelings of the frustrated employee
2. To share own feelings of disappointmen
tConstructive
steps3. Physical
effects4. Social effects5. Effects on
work