Joachim Heinz: The future of enterprise social networks: Powering business beyond social...

Joachim Heinz | 11.2015 | © Robert Bosch GmbH 2015. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

The future of enterprise social networks: Powering business beyond social collaboration Joachim Heinz, Director Digital Transformation & Agile Company J. Boye Aarhus 2015

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J. Boye 2015 - Aarhus - @joachimheinz

Workshop for Precision Mechanics and

Electrical Engineering

1886

2015

3 associates

360,000 associates

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Technology as a driving force for industrial development

Images from wikipedia.de

Steam – 1850

Electricity – 1900

Robotics – 1950

Networking – 1990

Cloud // mobile data // bandwidth //

3D print // …

Industrialization Digitalization

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Digital age in plain examples

1965

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Source: sueddeutsche.de



Today

market dynamics

Source: BetaCodex – Organize for complexity

Rise of the VUCA world

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New business models

Influence on companies Start-ups changing value-added chains

Digitalization is changing markets and customers

Market leaders

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2012 2013 2014 2015 2016

Step 1 “Enterprise2.0”

…….

Highly connected company



Technology

Leadership & Associates

Processes & Guidelines

Organization

Social Business Principles

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Shifting company culture by hiding button for closed communities #transparency

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!



Thinking in collaboration optimization…

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Objective: Accelerate “TPZ” core process

Ca. 440 colleagues 25 locations Community +

high transparency

Result: High level of satisfaction Significant e-mail reduction Lean process

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Enhanced social collaboration example



One-stop-shop for all relevant information regarding #socbiz: The Experience City

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Spreading the business value add with the #socbiz atlas – interactive map of best-practices

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190,000

associates on-boarded

Bosch Connect

associates in

73 countries

78 success stories collected

27,000 communities

78% open

70,000 unique users per

day



Todays' world Volatile Uncertain Complex Ambiguous

Todays' organization Solid Hierarchical Functional Slow

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2012 2013 2014

Step 2 “Agility capabilites”

2015 2016

Step 1 “Enterprise2.0”

…….

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Highly connected and agile company



Firefox Community-based work

Crowd funding for projects

Airbnb Network enables the market place

LinkedIn Network enables expertise localization

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Firefox Community-based work

Crowd funding for projects

Airbnb Network enables global market place

LinkedIn Network enables expertise localization



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Network is key driver

New methods of business

financing and staffing

Collaborative sourcing

within an Enterprise



Powering agility: ESN to bring together opportunities and people

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Creators

Contributors

An environment where capability meets opportunity



Business case experiments – Strengthening innovation

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Associates create business ideas with needed resources

Each associate is assigned a part of innovation budget

Associates fund ideas

Associates self-nominate to contribute to ideas

Team is created once needed resources are

collected Project to realize idea

kicks-off



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Still solid – in the background Connected teams to enhance organizational agility



The future of the ESN: Powering new forms of organizing teams means being the backbone for business

Communication & Collaboration Learning & Sharing Connected Teams

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Ending the ROI discussion: The ESN will be the future backbone of organizations – and thus a prerequisite for business operations.

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THANK YOU!

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Joachim Heinz +49 (0)172 1588805 [email protected] @joachimheinz https://de.linkedin.com/in/joachimheinz

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