Page I – JM CV

|About me (25)|

I am not particularly a big fan of sharing my private life, but after seeing so many serious CVs on various platforms which

make it seem life is a perfectly planned and executed series of events I thought I'd share my story, my real story.

Julian Morgan, where do I start... well I can write a book about my life but that would defeat the purpose of a cover letter so

I’ll be brief or at least I’ll try to be. I was born in the 90’s when the Apartheid was just

making its way out. Raised in the dusty streets of “Eldos” Eldorado Park a hard-core, yet

loving coloured community situated in the South of Johannesburg. Truly blessed to have

been raised in a Christian home by parents strict on ethics, beliefs, education, morals and

values.

I am a young mentored 21st century South African professional male always seeking new

opportunities to evolve. I tend to learn quick and become even more excited to apply

what I have learned, new challenging training/work gets me going. I am on a quest to

become one of the greatest global CEO’s of our time with expertise in various industries,

spearheading a global powerhouse constantly innovating and redefining the company

and industries alike. Robustly applying the Whiteheadian leadership, treating our staff

like gold simply because they are the most priced asset.

“I remember back in school for extra spending money, Saturday morning’s my friend and I would assist my uncle with door to door Egg Tray Sales throughout the South of Johannesburg, “Each weekend we’d walk away smiling!”

Influences:

Esme Kumalo(My Mummy), Terrence J Ryan, King Solomon and King David (Biblical Kings), Maxwell Holland, Vusi Thembekwayo, Jeff Weiner ,Marc Wainer, Keenan Forbes(AKA), Martin Luther King Jr, The Lehman Brothers, Steve Jobs, Richard Branson, Robin Sharma, Lou and Diane Tice, John Maxwell, Warren Buffet, Dr. Pat Frances, Jeff Weiner, Cyril Ramaphosa, Patrice Mastepe, G. Craig Lewis, Alistair

Peterson, Stafford Masie, Mark Zuckerberg , Ipeleng Mkhari, Pepe Marais, Strive Masiyiwato, Ashish Thakkar to mention a few.

Specialties:

Customer Experience Solutions, Property Management (All Aspects), Conflict Resolution, Sales Management, Strong Writing Ability,

Budgeting & Forecasting, Business Development, Systems Implementation, Advertising & Marketing, Project Planning, Operations

Management, Creative, Curious, Disruptive, Business Savvy & visionary.

Get in touch, let’s connect

Julian James Morgan “Destined for Greatness”

__________________________

Email Address:

Jflirtmorgan@gmail.com

Mobile Number:

27 79467 1587

Physical Address

No.9 Tenedo’s Court

Corner Short and Verona Streets

Rosettenville

2190

Johannesburg

South Africa

INTRODUCING THE CURRICULUM VITAE OF JULIAN MORGAN ®

Profile:

Title: Mr.

Full Names: Julian James Morgan

Identity Number: 9112035118086

Nationality: South African Citizen

Gender: Male

Ethnicity: Coloured

Marital Status: Married – Spouse (Cindy Morgan)

Dependents: 2 (My beautiful Son Ayden& daughter Scianne Morgan)

Driver’s License: Code 8 (Own Vehicle)

Languages: Afrikaans & English (Written and Spoken Fluently)

Physical Address and Postal Address: 9 Tenedos Court, Cnr Short & Verona Streets, Rosettenville, Johannesburg, Gauteng, South Africa

Education

School: Silver Oaks Secondary School – Eldorado Park, Johannesburg

Highest Grade Completed: Grade 12 Matriculated 2009 and Rewrote x2 Subjects 2012

Subjects: English, Afrikaans, Mathematics, Physical Sciences, Life Sciences, Geography and Life Orientation.

“Must say, I thoroughly enjoyed my schooling years, was involved in debating, charity work, chess team, school prefect board.”

-Further Educational Courses & Workshops Attended

Course: Computer Skills – Micro Soft Entire Programs Package 2007 including Internet Usage.

Course: Basic First Aid & Fire Fighting 2007

Course: UCT Paddocks Certificate in Sectional Title Scheme Management (Currently Doing)

Course: The Pacific Institution – Certificate in Investment in Excellence Program 2012

Workshop: Morale and Empowerment – Social Development and Advertising Copy Writing Workshop AAA School of

Adverting both attended in 2009

Employment History

7th Organization (Current): Astrodon Pty Ltd – (Head Office) Brackenhurst, Alberton| website: www.asrtodon.co.za

Position: Jnr Residential Portfolio Manager

Industry: Residential Property Management - Sales & Rentals

Duties /Responsibilities:

- Report directly to Managing Director and effective running of an 18 complex portfolio

- Daily interaction by email and telephone with trustees, owners, council and various service providers at the respective

sectional title complexes. More specifically servicing trustees

- Annual & Special General Meetings, preparation of all documents required and attendance and recording of the

minutes of the meeting.

- Daily payments requisition processing of adhoc, municipal & monthly payments (Astrodon Pastel Integrated System)

- Trustee meetings preparation, attendance, and recording of the minutes of the meeting.

- Daily interaction with various departments, accounts, invoicing, metering and insurance to resolve clients queries

respectively

- Conduct daily follow-ups on various outstanding issues

- Checking and updating of owners information on company data base

- Check and distribute monthly financial reports and levy statements

- Post : - Collections and Deliveries

- Draft complex income & expense budgets based on prior years audited financial statement.

Period and Reason for Leaving: April 2016 – To date – Current employment

Company Referee: Juan-Pierre (JP) (General Manager) (w) 0118675030 (m) 082 556 8257 (e) jp@astrodon.co.za

6th Organization: – Lumic Property Consultants/Seef Joint Venture (Head Office), Suideroord, Johannesburg | Website: http:

www.lumic.co.za

Position: Residential Portfolio Manager

Industry: Residential Property Management, Estate Management - Sales & Rentals

Duties /Responsibilities:

- Report directly to Managing Director and assist with the effective running of our complex portfolios

- Daily interaction by email and telephone with trustees, owners, council and various service providers at the respective sectional title, HOA’s and Commercial properties

- Annual& Special General Meetings, preparation of all documents required and attendance and recording of the minutes of the meeting.

- Trustee consulting – Sectional titles act

- Trustee meetings preparation, attendance, and recording of the minutes of the meeting.

- Daily interaction with various departments, accounts, invoicing, metering and insurance to resolve clients queries respectively

- Daily liaison with various estate managers at the larger sectional title complexes

- Conduct daily follow-ups on various outstanding issues

- Checking and updating of owners information on company data base

- Check and distribute monthly financial reports and levy statements

- Issue arear levy reminder letters and liaise with various attorneys on handover accounts

- Post and Bank: - Collections and Deliveries

- Accounting functions:- Investigate and rectify erroneous calculations, Load AGM/SGM budgets, Annual anticipated budgets, resolve account queries

- Drafting and Issuing; warning, termination, welcoming and arrear reminder letters

- Occasionally conduct sight inspection and meetings with various stakeholders

- Outstanding levy debt collections

- Query investigations and resolutions

Period and Reason for Leaving: July 2015 – March 2016 - Resigned

Company Referee: Candice Persson (Director) (w) 011 680 6848 (m) 082 300 5135 (e) candice@lumic.co.za

5th Organization - Contact Media & Communications (Head Office) Ferndale, Randburg Johannesburg| Website:

www.contactmedia.co.za

Position: Key Account Executive

Industry: Advertising, Sales, Marketing & Communications

Duties /Responsibilities:

- Fully run & work the account on an independent, Lifestyle, Travel and Adventure publication called on-Route Magazine: www.onroutemag.co.za

- Client Relationship Management

- Industry research & advice

- Advertising Media Space Sales& Negotiations

- Account Management

- Sales/Leads/Customer systems Management (Contact Media)

- Lead generation through various channels & platforms – (Lead retention)

- Work at attaining monthly sales/performance targets for onRoute

- Meeting and exceeding monthly sales budgets

- Synopsis meeting and brainstorm sessions with each addition of magazine

- Client services:- Solve clients queries, plan & implement new ways of brand management

- Set prospective & existing clients meetings

Period and Reason for Leaving: January 2015 to July 2015 – Resigned

Company Referee: Damian Murphy (Head of Sales) (w) 011 789 6339 (e) damian@contactmedia.co.za

4th Organization - Finlay & Associates (Acquired by Broll Property Group)– (Head Office) Rivonia, Sandton| Website: http: www.finlay.co.za OR www.broll.com

Position: Facilities/Portfolio Assistant & Head Office Call Centre Management

Industry: Commercial Property Management & Facilities Management

Duties /Responsibilities:

- Take part in all administrative duties- Faxing, Scanning, Filling, Data Capturing

- Run the facilities Operations Call Centre for the head office on the Delta Portfolio which consists of Large commercial buildings based in (Nelspruit, Polokwane, Pietermaritzburg, Durban and Johannesburg – Housing tenants as Defence Force to Standard bank, to CCMA to Sars, to Shoprite assisting these will all their Facilities related queries e.g. Generators, Lifts and Aircons etc.

- Processing of all Adhoc and Municipal account payments relating to my portfolio

-Correspondence of all email related queries and telephonic queries.

- Dealt with contractors From Maintenance to Government

- Initiating necessary work and executing follow-ups

- Attendance of weekly and biweekly Delta Meetings

- Review and select invoices and quotes and correspond with Senior Commercial Portfolio Manager

- Compile Regular reports on Facilities to Debbie Caplin (National Property Executive) and Marieke Pieterse (Commercial Portfolio Manager)

- Site visits to ascertain facilities management issues

- Responsible for responding to all emailed queries and calls efficiently and in line with procedures

- Responsible for logging all emails and call queries on the MDA computer software

- Responsible for attending to emergency call outs efficiently and in line with procedures

- Retrieve after hours technical calls from the portfolio manager and National property executive each morning, then adding same to the log excel sheet and action immediately

- Request, Manage and dispatch Purchase orders on quotes received

- Manage the vendor’s stats report

- Remain Familiar at all times with the repair and maintenance clauses in our leases

- Remain knowledgeable on OHS (Occupational Health & Safety) at all times

Period and Reason for Leaving: April 2014 to September 2014 - Fixed Contract Basis

Company Referee: Vicky Gross (Human Resources) (w) 011 441 4000 (e) vicky@finlay.co.za / vgross@broll.com

3rd Organization – DSG – Digital Solutions Group – Rosebank, Johannesburg | Website: http://www.dsg.co.za/

Position: Customer Relations Manager (Famous Brands Queue)

Industry: Customer Care/Service Industry & Information Technology Services

Duties /Responsibilities:

- Customer Care Relations Service agent for the Famous Brands Group comprising of : Black Steer, Black Steer (HOS), Brazilian Café, Brewes Guild, Creative Coffees, Debonairs, Europa, Fego Caffe, Fish A Ways, Giramundo, House of Coffees, Jucy Lucy, KEG, McGinty’s, Milky Lane, Mugg & Bean, Net Café, O’ Hagan’s, Steers, Tasha’s, Vovo Telo and Wimpy.

- Handling of Customers Case complaints and compliments on a national and if necessary international basis.

- Comprehensive database management utilizing Microsoft Dynamics and Loway QueueMetrics (Also using standard Microsoft word & outlook for processing)

- Executing necessary follow-ups and mutually beneficial solutions for each and every customer and nationwide store I correspond with.

- Nationwide Store locator agent as well as Menu /Website navigator of the entire above well-known above mentioned brands.

- Specializing in logging and closing complaints/compliments retrieved from social media platforms i.e. Facebook, Hello Peter, and Twitter and online submissions done on our company brands websites.

- Correspond daily with Franchise Mangers, Franchise Managers, Operations Managers and Store Managers from the above stores all through South Africa and other parts of greater Africa.

- Professionally assist colleagues logging compliments/complaints with customers preferring to be assisted in Afrikaans

- Seeing that the service standards of the stores are kept to specifications

- Attending to the Service Level within the Call Centre

- Assuring all complaints are logged and attended to and customers received the highest level of service.

Period and Reason for Leaving: June 2013 to December 2013 – Contractual

Company Referee: Gina Prince (Supervisor) (w) 011 759 7000 (e) Ginap@dsg.co.za

“Within my first month here at DSG I introduced a systems word template that could simply and also speed up the process of

logging complaint/ compliments. This then allowed agents to be consistent and more productive”

2nd Organization: Whitfield’s Property Managements – (Head Office) Fourways, Johannesburg | Website: http:

www.whitfields.co.za

Position: Portfolio Assistant and in mid-2011 I was entrusted with greater responsibility, becoming a Portfolio Assistant as

well as a Maintenance Liaison (Portfolio comprising of 16 Large complexes - 1685.00 Units, situated in and around the

Northern Suburbs of Johannesburg)

Industry: Residential Property Management, Estate Management - Sales & Rentals

Duties /Responsibilities:

- Take part in all administrative duties- Faxing, Scanning, Filling, Data Capturing

- Basic credit controlling functions – Keep records of payments, follow ups, correspondence

- Processing of all Adhoc and Municipal account payments relating to my portfolio (Built relations with all creditors)

- Correspondence of all email related queries and telephonic queries, certain queries dealt directly with CEO John Whitfield.

- Daily corresponded with Board of trustees who comprised of individuals of various industries in executive positions ( Here to I acquired a world of work ethic )

- Review Invoices and Quotes and Correspond with Boards of trustees.

- Updating building information on programs like WOD – Whitfield’s Online Database, Pastel Evolution

- Occasionally relieving Receptionist taking the responsibility Switch Board Operator and Receptionist

- Compile letters – Contravention, warning, notices, memo’s, complaints, termination and more

- Take full responsibility to queries relating to our portfolio in the absence of my Manager

- Maintenance Consultant: - Deal with all maintenance issues at the complex, instate contractors/service providers correspond continually and keep track of all Maintenance and Repair works.

- Occasionally visit the buildings of our portfolio to ascertain the depth of maintenance requirements

- Liaising with Estate manager, Caretakers and All 3rd party organizations instated to perform

- Post and Bank :- Collections and Deliveries

- Accounting functions:- Investigate and rectify erroneous calculations, Load AGM/SGM budgets, Annual anticipated budgets, monthly report compilation, basic book keeping, recons, processing of journals (Debits and Credits), Make use of pastel for GL’s, SL, AM’s

- Liaise with Insurance companies, Brokers, Auditing Firms and Law firms - All claims and issues relating to Sectional titles and HOA in my portfolio

- PA Functions:- Diarize events for portfolio manager, set up reminders for portfolio manager, meeting and send out AGM and SGM notices and reminders

Period and Reason for Leaving: April 2010 to June 2013 – Resigned

Company Referee: Terrence Ryan (Portfolio Manager and Mentor) (w) 011 707 0022 (m) 0828272568 (e)

Terrence@whitfields.co.za

1st Organization: Musiphani Logistics and Projects – Holiday Job (Grade 11 and 12) - Eldorado Park South of Johannesburg

– (Company closed due to financial difficulties and MD taking on Ministry Fulltime)

Position: Project Co-coordinator

Industry: Environmental and Recycling Management Industry

Duties /Responsibilities:

- Take part in all administrative activities at the small company

- Operations Control

- Keep track of all projects relating to my portfolio

- Oversee and partake in recycling projects South of Joburg

- General communication

- Report to MD directly

Period and Reason for Leaving: December 2008 to January 2009 – School Holiday Job

Company Referee: Joe Wilson (MD) – (w/h) 011 342 4978 and 071 955 0257

I would hereby like to take the opportunity in thanking you sincerely for taking the time to read through my resume. I

confidently look forward to hearing from you

|The End|

Get in Touch: (Mobile) +2779 467 1587 | (Email) jflirtmorgan@gmail.com| (LinkedIn) Julian Morgan

Julian James Morgan “Destined for Greatness”