Jessica Perry Resume Sept 2015

Jessica Perry 3100 London Lane, Oxnard, CA 93036Integration Specialists/Client Success Manager Cell: 805-624-1146

E-Mail: [email protected]

Experience

CareerArc – Burbank, CaliforniaSr. Integration Specialist – May 2014 thru September 2015

Handle 15-25 Social Recruiting Enterprise client integrations at any given time and manage communications with development to automate data pulls.

Work closely with the Client to define best practices for managing data pulls and implementation requirements

Perform initial analysis, working with the client, so that we can communicate requirements to the development team for initial set up scrape/grab of a company’s jobs, ensuring their jobs are tagged properly within our system for distribution to the proper channels with the appropriate branding.

Configure account and data mapping based on implementation criteria Perform necessary testing once jobs are activated to ensure they are

working as expected to best meet client needs Investigate and troubleshoot distribution issues on the Social Recruiting

platform Work directly with the client to ensure their branding is in line with their

overall corporate brand on other social media sites: Twitter, Facebook, and LinkedIn

Skills: Project Management Business Analysis Communication Problem Solving

Tools: Salesforce Excel Outlook Word PowerPoint phpMyAdmin Internal

dashboards Internal reporting

tools

CareerArc – Burbank, CaliforniaClient Success Manager – April, 2010 thru May 2014

Advise clients on social recruiting strategy and optimization of their social recruiting campaigns to best meet their needs.

Analyze and report results to clients Communicate client needs to internal organization to ensure client

feedback and asks are presented to management, product development, and marketing

Utilize internal dashboards, reports, and other tools to monitor client performance

Mentor and train new client success managers on all internal systems and processes

Skills: Project Management Business Analysis Training

Tools: Salesforce Excel Outlook Word PowerPoint Internal

dashboards Internal reporting

tool

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mailto:[email protected]



Pacific Health Billing – Simi Valley, CaliforniaAccount Manager – February, 2008 to April, 2010

Manage pharmaceutical and medical billing, rebilling, and collections for multiple doctors and patients.

Nine doctors with 600 patients. Two doctors with over 400 patients One doctor with over 400 patients

Skills: CommunicationTools: Visionary Etreby Outlook

Yahoo Search Marketing – Burbank, CaliforniaClient Advocate – March, 2007 to February, 2008

Use written and verbal communication skills to handle all varieties of advertiser questions, helping them build their campaigns for maximum success.

Use judgment and problem-resolution skills plus my knowledge of search marketing to ensure each account is set up for success, making changes in the account with the Advertiser.

Manage my daily routine of approximately 40-50 calls using strong organizational and analytical skills.

Perform a minimum of five complete walk-throughs of the Advertiser’s User Interface and account optimization features.

Utilize many different internal tools finding the best tool to respond to the advertiser’s needs

Skills: Project Management Business Analysis Communication Problem Resolution

Tools: Salesforce Excel Outlook Word

Target Stores, Inc. – Simi Valley, CaliforniaPharmacy Technician – April, 1999 to March, 2007

Lead Pharmacy Technician accepting orders directly from clients, interpreting the Doctor’s scripts, entering over 100 scripts into the PDX Pharmacy system per day.

Manage communication between clients and their various insurance companies. Train all new clerks and technicians regarding Pharmacy policies and procedures, computer system, and customer service requirements.

Facilitate communication between 3rd Party Pharmacy Benefits Management Companies including Insurance Companies, Physicians, and patients ensuring a quick turnaround time and response to the patients needs.

Skills: Project Management Communication Healthcare

Management Training Pharmacy Inventory

Tools: PDX Pharmacy Excel

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Target Stores, Inc. – Simi Valley, CaliforniaCustomer Service Sales Floor Team Member – November, 1996 to April, 1999

▫ Front-end Cashier▫ Inventory management▫ Clean up of stock on sales floor▫ Restock of shelves▫ Review stock placement to ensure proper placement

Skills: Communication Customer Service

Tools: Cash Register

Education Certifications

Moorpark College Nationally Certified Pharmacy Technician (CPhT)

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Jessica Perry Resume Sept 2015

Documents

Transcript of Jessica Perry Resume Sept 2015