Janos Nagy.CV 2016
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Transcript of Janos Nagy.CV 2016
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Janos Nagy [email protected] Arlington Lodge, Brixton Hill, LondonSW2 1RE
Curriculum Vitae
Summary:
Highly motivated individual with over 10 years of management experience in luxury goods industry. Successfully represented luxury brands in the most important retail areas in London such as City district, Bond Street, Selfridges, Harrods and Mayfair. Some of the roles included setting up new accounts successfully and planning businesses to maximise unique opportunities. Confident in all processes and control most elements of business planning such as HR and recruitment, Business planning and forecasting, control of P&L , Marketing and bespoke events as well as train and coach.
Experience:
Michael Kors LTD. Store Manager role in different accounts June 2015 – Present
Michael Kors Collection Line, Flagship store Deputy store manager
Flagship store for MK Collection Line, Sloane Street, London November 2016- Present
As a deputy manager currently I am responsible to build client and maintain client base for the store.I also mange the team’s performance to meet KPI’s and target set by the company. My responsibilities include accurate reporting to HO and seek new opportunities to elevate customer services offered in store.I also support the European buying team with product development, buying and other processes to make sure meeting of sales through targets set for the business.
Michael Kors Accessories , Shop manager
Flagship Wholesale account , Harrods Knightsbridge June 2015- November 2016
With over £3million turnover MK Harrods is the largest wholesale account in Eurpoe. Key responsibilties are driving sales to achieve targets set by company and Harrods .To maintain very high stardards of customer services, VM in the store. Build and maintain vital relationships in the department with manegment, buyers and services such as by appointment etc. Training and developing staff memebers as well as share infromation with other brands. Providing useful reports to HO timely to have accurate knowladge of the business and to react to trends effecting the business.
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Lladro LTD. Ocober 2012- August 2015
London Retail Manager Lladro Flagship store and Harrods April 2014- August 2015.
Looking after 2 teams of 5 people including 2 senior team members and 8 sales people and £2M.turnover. Increasing teams porudtcivity by 30% . Increase returing customers by 15%. Highest sale in one transaction £120.000. Setting up e-commerce for Harrods. Successfull events with Paul Smith, Rolito , Gary Baseman. Create customer services for UK. To accommodate needs and increase sales.
Key Achievements:
- Looking after team of 2, 10 people including 2 senior managers and managing a turnover of £2M.
- Meeting and exceeding sales targets, Increase sale by 20% for the London region year by year
- Building a successful business connections for Harrods such as By appointment, VM, Studio to recruit new customers and increase sales
- Business planning and forecasting for the London region , building relationship with retail partners and privet clinets in London and globally
- HR and recruitment for both business to maintain and improve high standards as well as to accommodate needs
- Successful Marketing campaigns to support activities for both accounts- Increase KPI’s for both account by setting standards high for both teams, support staff needs
when needed- Work with the two teams successfully to control P&L more effectively- Establish and maintain a very strong clientelling for the business, recruit maintain and
recruit customers for the business
- Looking after bespoke project for private customers as well as for retial pertners - Looking after customer services for UK inculding customers and B2B- Establish new opportunities to increase sales via whole sale chanels as well as provide
infromation , training to the exsisiting wholesale clinets to increase sales figures - Provide key infromation about products to HO. for maximising sales and support product
development - Create inuque events and pre launch sales events for Harrods and Flagship store as well as
selling successfully exlusive product range to VIP customers
Flagship Boutique Manager Lladro October 2012 – August 2015
Key Achievements:
- Working with team of 5 and achieve a turnover of £1M.- Increasing sales by 80% over 2 years - Setting up new procedures and services to accommodate the needs of the luxury clientele- Successful business planning and control of P&L to turn the business into a profitable
account- Bespoke events for and collaborations in the Mayfair area to recruit new customers, such as
: Claridge’s Hotel, St. James Hotel, Landmark Hotel- Create a strong and competitive sales team
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- Establish a very strong clientelling for the business - Create customer loyalty program for the store to retain and grow loyal customer base- Achieve the biggest growth within the company in 2014
Boutique Manager, Westfield Links of London July 2011 – October 2012 Key Achievements:
- Looking after a team of 10 people and managing a turnover of £1.2M.- Achieving sales and KPI targets set by the company- Opening and setting up the brand new boutique for Links of London- Managing sales successfully for one of the biggest event in London, 2012 Olympic Games- Creating bespoke customer events to recruit new customers for the new store and collaborate with Westfield to promote Links of London- HR and recruitment for the new store opening and the promotional times- Build, coach and develop new team to increase sales and KPI
Business Manager Dior Cosmetics, LVMH, Harrods November 2010- July 2011
Key Achievements:
-Looking after a team of 17 people, Managing 3 teams and Accounts with a turnover of £2.1M- Maintaining the No.2 position for UK.Increasing the business by 10% on previous year- HR and recruitment to achieve the mix of people and cover promotional periods- Build very strong relationship with Harrods management as well as Harrods exclusive services to maximize exposure and recruit new customers- Work with other departments in Harrods to promote brand and new product launches- Successful launch of iconic products such as Miss Dior make up, Miss Dior fragrances, J’adore, L’or De Vie skin Care range - Maintaining to represent Dior in Harrods with the highest standards and achieving excellent mystery shopping results
Jo Malone/ Estee Lauder Boutique Manager 2005-2010
JM. Royal Exchange Boutique, JM. Brook Street Boutique, JM. Selfridges Concession, JM. Westfield White city Boutique
Key Achievements:
- Successful event and managing the corporate relationships for JM. In the city district building valuable connections for the brand at JM. Royal Exchange
- Most corporate events hosted and the highest sales via. Events- JM. Brook Street maintaining No. 2 position globally for the company with a turnover or over
£2 million- Managing two teams under JM. Brook street account, working with a team of 12 people,
sales and treatment specialists. Increasing store productivity and facial treatment bookings by focusing on clientelling
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- JM. Selfridges working with high number of people 15-24 and managing a turnover of over £3 million
- Multi-site management for Selfridges promotional times (2-3 sites)- Successful events with other brands and Selfridges services - JM. Selfridges No. 1 position globally after the first year of its trading - JM. Selfridges receives store of the year in 2008 - JM. Westfield white city, increase turnover by 20% in less than a year
Education:
Estee Lauder Management trainings:
Time and legislation, Time management, HR, Coaching and developing, giving and receiving feedback, Stock control
Hungarian Fashion Institute
Diploma, Fashion Stylist and Fashion Management
1995 – 1997
Fashion stylist
Dunaujvarosi kereskedelmi szakkozep iskola
Degree in Basic business and law, College Degree of Higher education
1989 – 1995
German language, basic national language exam
I am able to provide references upon request