Jamie & scott joint bio

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Jamie Hayes is a highly sought after, innovative and pioneering sales relationship expert who specialises in working with large retail businesses to help them build meaningful relationships with their customers, so that their sales become a natural by-product of that relationship. He has coached and trained teams at Apple, NHS, Hilton and P&O, providing them with the skills to forge sustainable relationships with their customers. Most recently helping Apple Retail win an initial deal worth £1.4 million. Jamie understands the importance of oering a great customer service experience. He has transformed sales teams in a broad range of vertical markets: everything from award winning estate agents, to one of the countries largest insolvency practices. But it was at Apple where Jamie really made his name in sales, as their Retail Business Specialist. He won the Apple Spirit of Business award, spoke publicly at events and trained hundreds of Apple sales employees. Today, he is known for transforming high street retail stores, by teaching them how to connect with their customers. Scott Summers is an award winning training designer and sales & communication skills trainer. He has developed dozens of highly eective training courses (both face- to- face and webinar) for thousands of sales consultants, managers and executives at companies such as M&S, Apple, O2, Google and IBM, training them to be more connected, engaging and influential. His work has helped them win deals worth millions of pounds. A graduate from the Master Trainer Institute in Geneva, Scott has worked in the training profession for 23 years winning a UK Learning Industry award for training design. During the last 10 years, he became IBM’s lead interpersonal skills trainer in Europe. As IBM’s highest rated trainer, his courses include Relationship Skills Building, Expert Presentation Skills and Train The Trainer. Scott is famous for developing sales & relationship professionals, speaking at business conferences and delivering his inspirational courses to over 3000 professionals around the world.

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Scott and I have not only become great business partners but also life partners. Both with a strong background in training from Apple Retail and IBM. If you are looking for fantastic course design as well as strong delivery then you've found us!

Transcript of Jamie & scott joint bio

Page 1: Jamie & scott joint bio

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Jamie Hayes is a highly sought after, innovative and pioneering sales relationship expert who specialises in working with large retail businesses to help them build meaningful relationships with their customers, so that their sales become a natural by-product of that relationship. He has coached and trained teams at Apple, NHS, Hilton and P&O, providing them with the skills to forge sustainable relationships with their customers. Most recently helping Apple Retail win an initial deal worth £1.4 million.

Jamie understands the importance of offering a great customer service experience. He has transformed sales teams in a broad range of vertical markets: everything from award winning estate agents, to one of the countries largest insolvency practices. But it was at Apple where Jamie really made his name in sales, as their Retail Business Specialist. He won the Apple Spirit of Business award, spoke publicly at events and trained hundreds of Apple sales employees.

Today, he is known for transforming high street retail stores, by teaching them how to connect with their customers.

Scott Summers is an award winning training designer and sales & communication skills trainer. He has developed dozens of highly effective training courses (both face- to-face and webinar) for thousands of sales consultants, managers and executives at companies such as M&S, Apple, O2, Google and IBM, training them to be more connected, engaging and influential. His work has helped them win deals worth millions of pounds.

A graduate from the Master Trainer Institute in Geneva, Scott has worked in the training profession for 23 years winning a UK Learning Industry award for training design. During the last 10 years, he became IBM’s lead interpersonal skills trainer in Europe. As IBM’s highest rated trainer, his courses include Relationship Skills Building, Expert Presentation Skills and Train The Trainer.

Scott is famous for developing sales & relationship professionals, speaking at business conferences and delivering his inspirational courses to over 3000 professionals around the world.