James R. Persse, PhD / 678-939-8710 / [email protected] Altair Solutions CMMI, ISO 9001:2000,...

James R. Persse, PhD / 678-939-8710 / [email protected]

Altair Solutions

CMMI, ISO 9001:2000, Six Sigma:

Fit or Fat?


Tonight’s TopicTonight’s Topic

Six Sigma

What do these three share in common?

How do these three differ?

Can they (should they) co-exist?


Concept of UnityConcept of Unity

3. Use the structure, the way.

4. Observe its effectiveness.

5. Refine it.

2. Structure a way to do it well.

1. Know what you want to do well.


ISO 9001:2000ISO 9001:2000

Contains ‘Non Shaped’ Requirements

Emphasizes the ‘Requirements’ as Job 1

Provides for Official Registration

A Generic Quality Standard

ISO 9001:2000 is…


ISO 9001:2000ISO 9001:2000

3. Provide resources to use the processes.

4. Monitor, control, and measure.

5. Continuously improve.

2. Build processes to meet the requirements.

1. Understand the requirements.


ISO 9001:2000ISO 9001:2000

Section 6: Resources

Section 7: Product and Service Provision

Section 8: Measurement & Improvement

Section 5: Management Responsibility

Section 4: Quality Manual


Six SigmaSix Sigma

Contains ‘Non Shaped’ Goals

Emphasizes the Customer as Job 1

Provides for a Fixed Methodology

A Generic Improvement Method

Six Sigma…

No Standardization


Six SigmaSix Sigma

3. Set a team in place to measure.

4. Measure and analyze.

5. Improve based on the data.

2. Plan how you will measure Quality.

1. Define what ‘Quality’ means


Six SigmaSix Sigma

ANALYZE the performance data.

IMPOVE and IMPLEMENT.

CONTROL the new way…

MEASURE its performance.

DEFINE what you want to improve.


Capability Maturity Model IntegrationCapability Maturity Model Integration

Contains Pre-Shaped Goals and Practices

Emphasizes Consistency and Repeatability

Provides for Official Recognition

A SPECIFIC Improvement Framework

CMMI…



Organizes Technology Development into 25 Process Areas.

8 Project Management Pas

6 Engineering Pas

5 Process Management Pas

6 Support PAs



Each Process Areas is structured with…

1 – 3 GOALS

2 – 7 Practices for each Goal

Compliance =

Achieve all Practices for each Goal, achieve all Goals for each Process Area.



Process Area

GOAL 1 GOAL 2

Practice 1.1

Practice 1.2

Practice 1.3

Practice 2.1

Practice 2.2

Practice 2.3



PA – Requirements Management

Goal – Manage Requirements

Practice – Understand the requirements

Practice – Track changes to the requirements


ConclusionConclusion

CMMI can serve as the Operations Base

Six Sigma can serve as the Improvement Approach

ISO can serve as the Management Umbrella


Altair Solutions

[email protected]

James R. Persse, PhD / 678-939-8710 / [email protected] Altair Solutions CMMI, ISO 9001:2000,...

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