Presentation ICT4RD2 November 2011

J A M E S 1 V E R S E 2 7

Pure and lasting religion in the sight of God our Father means that we must care for orphans and widows in their troubles, and refuse to let the world

corrupt us. N e w L i v i n g T r a n s l a t i o n

The James 1:27 Trust

• The James 1:27 Trust is situated at the Innovation Hub, Pretoria

• Innovation Hub Africa’s first internationally accredited science park

• Social Innovation• Building a Management System for Orphans

and Vulnerable Children (MSOVC)

Innovation Hub

•

The Journey

• The Problem• Some Keys• The Innovation• The Technology• Partnership with ICT sector• Becoming a Social Enterprise• Some lessons being learnt…..

Locating the Problem

• 5,7 million South Africa’s living with HIV • Levels of new infections – behaviour

change• 4 % of children are maternal orphans• Conservatively estimated to be 1 million• Children orphaned as a result of HIV and

AIDS 25% more likely abused

Some KeysKeys• Nation Building through National Mobilisation • Problem not money but secure transfer

(subscription)• Need to create people to people contact -

emotional link … sustainability• Social Justice through Human Rights and

Responsibility• Caring at individual, household, shelter cluster, and

village level• M&E and social impact through - Narrative

Reporting (emotional basis for sustainability)• Emergency relief to rehabilitation to development

Opportunities for Collaborating

If it takes a village to grow a child

Which Village?

Our model!

Integrated Community Development –

LINKING PREVENTION TO DEVELOPMENT

Holistic Development

+

Social Innovation and Entrepreneurship

+

Business Information Management Systems

=

Scalability (social mobilization)

Caring through social innovation and shared responsibility

Takes Innovation to Scale

• Social Innovation – Virtual Adoption

(Supplementary support by an ‘extended family’ that is located virtually)

• Technology Transfer – business management systems to civil society

(Management System for Orphans and Vulnerable Children, MSOVC)

Social Innovation & Best Practice

• Child Rights Framework• Holistic Care & Development• Integrated Community Development• SANAC & NACCA aligned• Accreditation within Quality

Management Framework (NGO scorecard)

ConceptGLOBAL VILLAGE

CYBER COMMUNITY

Poverty Trap

GEOGRAPHICAL VILLAGE

CHILDREN AT RISK

CHILD STATUS INDEX

The CSI was developed in response to the request by PEPFAR, OGAC and OHA to assess vulnerabilities, needs and desired outcomes for OVCs.

It is used in Ethiopia, Rwanda, India, Cambodia and Swaziland.

It measures and produces in a simple way, based on a standardized evaluation form, a status index which is expressed as:

1 = Very Bad 2 = Bad 3 = Fair 4= Good

For the following Domains:

CHILD STATUS INDEX

CHILD

Shelter & Care

Shelter

Care

Protection

Abuse &

Exploitation

Legal

Protection

Food &

Nutrition

Food

Security

Nutrition &

Growth

Education/Skills

Performance

Social behavior Spiritual

Health Care

Wellness

Health

Care

Psychosocial

Emotional

Health

Social

Behavior

Other Services

Financial

Grants

Social

Services

DOMAIN

SUB-DOMAIN1

SUB-DOMAIN2

Care Cycle

The Individual Development Plan is part of the Care Cycle and includes physical, mental and spiritual development

Care Cycle implies the measurement of the quality and progress of the intervention at the different stages of the Care Cycle

Life Cycle

Relational

Historical

FoundationalTransformational

Generational

CHILD HEADED HOUSEHOLDS

Medical

Cultural

Clothing

Educational

Shelter

Food

CareAdmin Support

THERAPY

PRIMARY

SPECIALISED

CHRONIC

DANCE

MUSIC

ART

DRAMA

CASUAL

SCHOOL

SPO

RTS/C

LUB

S

CL

UB

ME

MB

ER

SH

IP

SP

OR

T

SC

HO

OL

FE

ES

LIFE

SKILLS/LEADERSHIP

DEVELOPM

ENT

RE

ME

DIA

L/EX

TRA

TUITIO

N

BO

OK

S A

ND

STA

TIO

NA

RY

HOUSEHOLD EQUIPMENT

FURNITURE & BEDDING

SECURITY

HEATING

WATER & LIGHTS

MAINTENANCE

RENT IF NECESSARY

COOKING EQUIPMENT &

UTENSILS

FOOD PARCELS

DAY CARE (Y

OUNGER

SIBLIN

GS)

PAST

OR

AL

CA

RE

CO

UN

SE

LL

ING

FO

ST

ER

MO

TH

ER

PROJECT MANAGEMENT

ADVOCACY

LEG

AL

TR

AN

SP

OR

T

WE

BS

ITEHolistic Child Development

Big Idea

• Bringing together building blocks for child care and development (check list)

• Responsibility Script (who does what)• Challenge – Resource Mobalization• Resource Management• JT Response - Mobalize Social Capital

through Virtual Adoption• Build a BIMS to manage the process

Virtual Adoption

Matching an extended virtual family through a care based organisation with a vulnerable family. The purpose of which is to ensure supplementary support for the holistic care and development of children.

….Social Capital Mobilisation

•

Your Social Network

Feedback of Sponsored Goods and Family

Narrative

Drip Feed System

Clothing

Counseling Food

Local Care Orginisation

Monthly debit orders$20/15Euros

R150

Social Investment

Value Proposition

Institutional & CorporatePartners

Public Participation

CBO

Consumables

Caregivers

Children in Need

Secure Delivery

Educationand Training

Back Office

Transport

Shelter

Health Care

MSOVC Key FocusesManagement System for Orphans and Vulnerable Children

Managing and directing

Resources

Managing Data

-------------------

Understanding Needs

Secure Delivery

-------------------

Data Capturing

MSOVC System

• Managing and Directing Resources

• Managing Data/Understanding Needs

• Secure Delivery/Data Capturing

MSOVC Balance Sheet

MSOVC Balance Sheet

In

Resources Management

Needs Analysis

Out

Resource Allocation

SAP WC/Cognos

JRT

Secure Delivery

Foundation Pillars: Detail

• Windchill: Data Lifecycle Management• SAP BusinessOne: Financial and Accounting• James Remote Terminal (JRT): Wireless Field

Device• Future layers:

• Logistics and Matching Application• MSOVC Social Network Platform• M&E• Integrated Talent management

Business Systems Tool Kit

• Content Management (social media)• Resource Management (ERP)• Life Cycle Management • Remote Terminal Data Management• Talent Management• M &E

MSOVC: a Service

• The key here is, the CBO needs no extra infrastructure or IT Admin personnel

• APD supplies and manages it all.• All the CBO requires, is good,

fast internet access.

Why SAP

• Leader in their industry, more than 35yrs experience in ERP. (Enterprise Resource Planning)

• Good integration with third-party software for lifecycle and talent management

• High level of security for financial transactions

SAP BusinessOne: Detail

• Financial and accounting– This is one of the key issues when it comes to managing your resources, and the

subsequent reporting of this spend. A financial clean bill of health is essential to this industry, as in any other. Most CBO’s certainly have some sort of Financial Management system in place, but most of those will not be link into the rest of their business, like an ERP system. We then take it further, in that we integrate this into with our Data management system, and we automate most of the routine task, again, to alleviate the admin burden.

• Customer Relationship Management – Managing the relationship with your customer, the donor, is a crucial side of your

operations. As in business, the CBO has certain expectations to manage, and certain communiqué to coordinate, SBO does this seamlessly.

• Ordering and delivery – Ordering and managing the delivery of sponsored goods.

• Production and manufacturing – Some CBO’s produce items like nappies, toilet paper, food parcels, solar ovens, etc.

The product and stocking of components is managed within SBO• Inventory and distribution

– CBO’s manage store rooms and warehouses, this can now happen within SBO, and tide into your Financial asset register.

• Employees and human resources– Managing the employees and HR related issues.

SAP BusinessOne

Chart of Accounts

Approval Procedures

Donor

Donation Receipt

Donation Activity

Donor Report

Fund

Report

Windchill

• Holistic Data management:– Data/Attribute Management– Document Management– Change Management – Life Cycle management– Search and Reporting

Windchill: Detail• Data/Attribute Management

– Each person has some set of describing attributes, currently CBO’s manage this in Microsoft Excel, this can now be managed in an interlink, secure, historical life cycle fashion.

• Document Management– Along with all the normal document a CBO creates and stores, the OVC has a set

of their own. Keeping it all secure and revision managed would be a nightmare without a dedicated system

• Change Management – Everything Changes, in business as in a CBO. Managing who can change what is

crucial. And keeping historical data along with audit trails is all facilitated by Windchill

• Life Cycle management– People, Attributes, Documents, projects all mature and change over time. Seeing

this maturing process in the form of a lifecycle, is helpful to understanding how Windchill can manage this progression from concept to retirement.

• Search and Reporting– Data is of no use if can’t not be found or collated into a report.

Document Management

Document Management/2

Member Management

Member Management

Member Management/2

Member Management/3

Reporting

Reporting/2

Reporting/3

Security and Access

Tracking Work

Workflow

Workflow/2

JameRemote Terminal (JRT)

• The JRT will enable us to uniquely identify a recipient, acknowledge secure delivery, capture changes in descriptive attributes and populate the narrative.

SBO

WC

James Remote Terminal (JRT)

• Biometric pad– This device will allow the securing of the data in the device, the

logging of the use of the device and the acknowledgement of receipt of sponsored services by the person selected to receive it.

• GPRS – Wireless access between the device and the servers will allow

instant update of server info, just in time delivery of data to the device, and any other security disabling that becomes necessary

• Built in Applications – Using either the keypad or touch-screen, a Care Worker will be

able to create, load or update members of the system using predefined data forms. Recording many of the describing attributes directly into the servers databases. These application will be CBO specific.

• ERP Interaction– In future, we see the remote terminal being used for business

functions at CBO remote or hub offices.

What This Means

• Virtual support clusters to mobilize resources to fund care cycles and development plans at individual, household, cluster and village level.

• Business information management systems and business intelligence tools to manage the whole system and process

• An automated administration system can be used to ensure security and efficiency and to cope with complexity

• We can therefore scale care-based organisations …. Reach extend from 15% to 60% CAR

Social Impact

• Holistic Child Development• Increase employment creation• Decrease HIV infection• Nation Building

Migration out of philanthropic thinking

What is shared value?

“The concept of shared value can be defined as policies and operating practices that enhance the competitiveness of a company while simultaneously advancing the economic and social conditions in the communities in which it operates. Shared value creation focuses on identifying and expanding the connections between societal and economic progress”

Michael E. Porter and Mark R. Kramer

Shared Value!

SAP

CSI

Social Capital

Opportunity

• Millennium Development Goals• NEPAD• NSP 2012-2016• Social Ethical Committee (Amended

Companies Act)• Technology Transfer – intro SBO• Social Investment – scaling civil

society• Multiplying impact of CSI

It is morally indefensible that we choose to live with problems

that can be solved

Contact : James 1:27 TrustTel 0128440489

info@james127trust.org www.james127trust.org

http://james127trust.posterous.net